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“The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

“The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

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Page 1: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

“The most important thing in communication is hearing what isn't said.”

-Peter F. Drucker

Page 2: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker
Page 3: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker
Page 4: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Think of your voice as your musical instrument.

Page 5: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Volume

Page 6: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

VolumePitch

Page 7: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

VolumePitchRate

Page 8: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

VolumePitchRatePauses

Page 9: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

VolumePitchRatePausesVocal Variety

Page 10: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Be wary of Pronunciation and Articulation

VS

Page 11: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker
Page 12: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Personal Appearance

Page 13: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Personal AppearanceMovement

Page 14: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Personal AppearanceMovementGestures

Page 15: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Personal AppearanceMovementGesturesEye Contact

Page 16: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker
Page 17: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker
Page 18: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Required Adds Content Not Just

PowerPoint! See ch. 13

Be Prepared Work with others

Practice with equipment Have a plan B

Page 19: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Use your Workbook and watch sample speeches on Connectlucas to help! More dos and don’ts on p. 44 of the

Workbook PowerPoint Advice pp. 45-47

Get inspired Visit TED.com

Page 20: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Extemporaneous speaking is the goal.

Able to respond to feedback. Able to adjust to situation. Achieve conversational delivery. Have fun as you go. But FEARFEAR inhibits thinking….

Page 21: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Mark Twain Pudd’nhead Wilson, 1894

Page 22: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Behavior Concerns Work with Skills Training That’s what we are doing here!

Affect/Emotion concerns Work with Systematic

Desensitization That’s what we’ve been doing!

Sensation Issues Systematic Desensitization That’s what we’ve been doing!

Page 23: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Imagery Triggers Develop Positive

VisualizationsCognition Challenges

Cognitive Restructuring

Page 24: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker
Page 25: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Interpersonal Relationships Make friends in the section Therapy and Interpersonal Support

Drugs and Biological Functions Physical Exercise Physician/Counselor intervention

Page 26: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Think positivelyPrepare to CommunicateOn your speaking day, be proactiveUse advice on p. 54 of your workbook

Page 27: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Group Quiz

Put your names, lab section, and lab instructor on a single sheet of paper.

Page 28: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Listen for CARRP. Listen for the main points & pattern of

organization. Watch for ways the “instruments” of

delivery are used to emphasize points or relate to you.

Make note of the visual aid strengths and weaknesses.

Page 29: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Question 1 – 3 points

Pretend you are going to give a similar speech on the Iowa State

Fair. Write a strong Attention Getter for YOUR speech

introduction AND label the attention gaining strategy you

used.

Page 30: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Question 2 – 2 points

What Pattern of Organization was used? Explain your answer.

Page 31: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Question 3 – 2 points

Identify a delivery strategy discussed today that was used in

the speech to help keep the listeners engaged and note how it

helped.

Page 32: “The most important thing in communication is hearing what isn't said.” -Peter F. Drucker

Question 4 – 3 points

What was the strongest visual aid moment? What was the weakest? Explain your group’s judgment by referencing material from lecture

or in your reading.