THE MATRIX OUTCOMES MODEL

© Matrix Outcomes Model, LLC

THE MATRIX

Your program is able to design outcomes and organize data using the web based system.

• The “Matrix Creator Database” guides the agency to:

– Customize outcome indicators to fit a specific program population

– Conduct reliability and validity tests for a custom Matrix Outcomes tool

– Train staff to use the Matrix model with client populations

– Conduct ongoing assessments, case management, and outcomes measurement

– Enter and retrieve data and chart findings

Outcomes Measurement

Outcomes are an important element in family-centered practice; they raise expectations for goal achievement

An outcome answers the question “What difference did the services delivered to the family make?”

Matrix outcomes follow the progress of the family while engaged with the agency

History

Since 1997, The Matrix Outcomes Model:

• Conducted a reliability and validity study of the Matrix Model

• Developed standards and practices for a family strengths model

• Assisted over 250 programs to adopt the model in California, Florida, Nevada, Ohio, and Texas

• Trained over 3,000 staff to use the assessment tool with families and other clients

• Organized collaboratives to improve prevention practices

The Customized Matrix Model

Designed to fit a specific program population

• Immediate access to categories and indicators from successful programs across the country

• Add and edit indicators to fit cultural and geographical populations

• Becomes an intervention tool for staff to improve program practices

Matrix Structure

Outcome Categories

Matrix indicators

Status level measures

Measurements over time to demonstrate change

Matrix Categories• Adoption• Adult Education & Employment• Agency/Organization Standards• Basic Needs• Children’s Care & Safety• Children’s Education• Children’s Development• Collaborative Leadership• Community Development• Community Engagement• Community Environment• Cultural Issues• Family Environment• Family Relations• Family Literacy• Financial Stability • Health & Safety• Health Access

• Health Literacy• Immigration• Intergenerational Program• Juvenile Impact Program• Long Term Care Culture Change• Parents/Child Relationships• Potential for Adolescent Transition• Policy Leadership• Seniors/Elders Support Program• Shelter • Social & Emotional Health• Social Family Support• Student Development• Substance Abuse• Transportation• Volunteers• Youth Development

FamilyAdult Education/Employment Children’s Care and Safety Children's Development Children's Education

Job Skills; Work History Access to Quality Healthcare Development Milestones Access to Educational Services

Educational Development Access to Age-Appropriate after school program

Age-Appropriate Behavior and Social Skills

Family Connectedness to School

Career Goals/Achievement Supervision by Family Verbal Communication School Program Attendance

Quality of Employment Assured Safe Environment Peer Pressure Skill Building

Language skills & Literacy Family Respite Care Adolescent job skills Resources for recreation and play

Family Environment Finances Food/Clothing Health/Safety

Family Communication Skills Savings and Finance Resources Resources for Nutrimental Foods Environmental Conditions

Family Rules and Expectations Budgeting Skills Quality of Diet Health Habits

Conflict/Resolution Skills Income Level in Context with Local Cost of Living for Basic Needs

Adequacy of Clothing Access to Health Resources

Parent/Child Relationship Condition of Food Preparation (Utensils, Space, Appliance,

Furniture and Sanitation)

Status of Psychical Health

Adult Self Care Knowledge and Understanding of Financial Intuition and Resources

Ability to Afford Health Care

Extended Family Support

Immigrant/Resettlement Shelter/Community Environment Social and Emotional Health and Competency

Transportation/Mobility

Immigration Status Housing Resource Quality of Social Support System Access to Transportation

Language Sills Based on Needs Stability of Housing Presence, Degree of Substance Abuse

Legal Status of Driver & Vehicle (Driver’s License, Insurance, Etc)

Preservation of Language Origin Adequate for Family Size Coping Skills

Maintaining Cultural Diversity Relations with Neighbors Quality of Emotional Well Being Safety, condition of Transportation

Involvement in Culture of Origin Community Service & Engagement Ability and Willingness to Identify Needs and Access to Resource

Reliability and Safety of Transportation

Categories and Indicators

Children

Children’s Care & Safety Children’s Development Children’s Education

Access to quality health care Age-appropriate behavior & social skills

Access to appropriate educational services

Access to age-appropriate after school program

Children’s behavior Appreciation of intergenerational relationship

Supervision by the family Children’s communication Comprehensive: retelling a story

Assure safe environment (risk of physical violence, sexual abuse)

Development milestones Connectedness with local schools

Family respite Care Peer relationships Desire to read

Resource for recreation & play opportunities

Educational development

Verbal communications Reading exposure by number of books read

Age-appropriate development School/Program attendance

Vocabulary

AdolescenceAdolescence Development Student Development

Attitude Knowledge of goal setting

Quality of immediate family

support

Ability to follow directions

Job skill; work history Peer relationship Quality of community or school support

Communication with friends and adults

College/Vocational Goals

Conflict resolution skills with family

School/Program attendance

Leadership skills

Communication with Adults

Disciplinary problems

Sense of personal responsibility

Make wise decisions

Select Your Indicators

Edit Your Chosen Indicators

Status Levels

Safe/self sufficient

Stable

At Risk

In-crisis

Status Level Change

(4) SAFE/SELF-SUFFICIENT A strong and secure position for a person or family

(3) STABLE A current plan and readiness for change

(2) AT-RISK Indicates a threat; not yet committed to strategies for

change

(1) IN-CRISIS Inability to meet needs; situation near collapse;

requires immediate intervention

Creating a Design

We work with your agency design team

– Validate the indicators through field tests with the population

– Assure reliability of measurements

– Revise the model online

– Create a protocol for its use with the agency or collaborative

You Design A Matrix Outcomes Model For Your Program

Core Indicators

Training and TA

• We train staff to use the Matrix outcome measurements t

– A how-to manual on how the Matrix model works

– Family strengths and issues of concern analysis

– Case planning and case management tools

– Family engagement, interventions and worker activity evaluation

Empowerment Planning

Analyzing Data

Status level change based

on time in program

Compare baseline to current quarter

Analyzing effects of

differing interventions

Report Example from Database

Report Example from Database

The Matrix Outcomes Model

For information contact:

Jerry Endres, M.S.W.jendres@csumb.comhttp://matrixoutcomesmodel.com530-938-3867