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THE MAGIC OF
FACILITATION FOR
SCRUM MASTERS
PRESENTED
BY MARIA
FAFARD
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▪ Why Facilitation?
▪ Facilitation 101
▪ 6 Core Facilitator Competencies
▪ The Magic of Facilitation
▪ Scrum Ceremonies
▪ Advancing Your Knowledge and Your Career
▪ Bringing It All Together: Action!
AGENDA
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WHY FACILIATION?
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▪ Achieve better results
▪ Increase productivity
▪ Enable the group to work effectively, to collaborate well
▪ Save time
▪ Build team relationships
▪ Improve morale
▪ Have fun!
WHY FACILITATION?
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WHY FACILITATION?
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FACILITATION 101
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Facilitation:
▪ = Helping a group achieve an agreed upon goal
▪ Emerged as a separate discipline in 1980’s
Facilitator:
▪ Is content neutral
▪ Contributes structure and process
▪ Enabler of the group
▪ Guides group to consensus
FACILITATION 101
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FACILITATION VS. TRAINING
TrainingFacilitation
You contribute the
content
The participants contribute
the content,
you contribute the process
For example: a
Kanban classFor example, a Sprint
Planning ceremony
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6 CORE FACILITATOR
COMPETENCIES
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6 CORE FACILITATOR COMPETENCIES, BY IAF (INTERNATIONAL ASSOCIATION OF FACILITATORS)
1. Create Collaborative
Client Relationships
3. Create and Sustain a
Participatory
Environment
5. Build and Maintain
Professional Knowledge
2. Plan Appropriate
Group Processes
4. Guide Group to
Appropriate and Useful
Outcomes
6. Model Positive
Professional Attitude
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THE MAGIC OF
FACILIATION
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▪ “Start with Why”
▪ Design an effective meeting
▪ Avoid meeting preparation mistakes (most meetings fail before they
start!)
▪ Start on the right note
▪ Manage the energy in the room
▪ Manage the time
▪ Manage that one (or two or three!) “challenging” people in your
meetings
▪ The meeting is over… but your job as a facilitator isn’t done yet!
THE MAGIC OF FACILIATION
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SCRUM
CEREMONIES
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Release Planning
Sprint Planning
Daily Standup
Sprint Review (Demo)
Sprint Retrospective
SCRUM CEREMONIES
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RELEASE PLANNING
Release Backlog identified and estimated at high level
Estimated velocity per Sprint
Preliminary delivery plan, including delivery dates
Team Norms
Definition of Done
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Facilitated by SM
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SPRINT PLANNING
User stories chosen for the Sprint:
Sprint backlog
Team’s commitment for
the Sprint backlog
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Facilitated by SM
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DAILY STANDUP
1. What stories have I completed?
2. What stories will I complete?
3. Any impediments?
Alternatively, walk the board
(“stop starting, start finishing”)
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Facilitated by SM or team,
as team matures
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SPRINT REVIEW
Team demos completed functionality
(working software)
Team and stakeholders discuss how
to make the product better
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Facilitated by team
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SPRINT RETROSPECTIVE
What went well?
What didn’t?
Action items
Inspection and adaption of
team practices and process
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Facilitated by SM
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ADVANCING YOUR
KNOWLEDGE AND CAREER
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1. Certifications
▪ CPF (Certified Professional Facilitator): advanced, general
▪ ICP-ATF (ICAgile Certified Professional in Agile Team Facilitation):
basic, Agile
▪ CCF/CMF (Certified Competent/Master Facilitator): basic/advanced, general
2. Classes
▪ General Facilitation. For example, “The Effective Facilitator” by
Leadership Strategies: www.leadstrat.com, best of the best, 4 days.
Check out their free webinars as well▪ Agile Facilitation. Classes that support ICP-ATF certification. Find
classes on Agile facilitation at: http://icagile.com/Learning-
Roadmap/Agile-Coaching/Agile-Team-Facilitation
ADVANCING
YOUR KNOWLEDGE
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3. Professional organizations
▪ IAF (International Association of Facilitators, 1993):
www.iaf-world.org
▪ INIFAC (International Institute of Facilitation, 2003):
www.inifac.org
▪ Local: MAFN (Mid-Atlantic Facilitators’ Network):
http://www.mafn.org and others
4. Books
▪ For example, “The Secrets of Facilitation: The SMART
Guide to Getting Results with Groups” by Michael
Wilkinson
ADVANCING
YOUR KNOWLEDGE
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▪ Ability to masterfully facilitate Agile ceremonies is
one of the core competencies of a great Scrum
Master
▪ Outstanding facilitation skills as a differentiator
▪ Facilitation and influence
ADVANCING
YOUR CAREER/BUSINESS
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BRINGING IT ALL
TOGETHER: ACTION!
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▪ Join IAF and local facilitation groups, connect with facilitators
▪ Join LinkedIn IAF group
▪ Get a mentor
▪ Read about facilitation
▪ Attend a facilitation class and/or Agile facilitation class
▪ Explore getting certified
▪ Expand and diversify your experience
▪ Coach your team members to become facilitators as well
▪ Shadow other facilitators and SM’s
▪ Reflect on your experience (and blog about it)
▪ Have fun!
BRINGING IT ALL TOGETHER:
ACTION!
@mariafafard
26Confidential
WHY FACILITATION?
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▪ Maria Fafard:
▪ Speaker, facilitator, trainer, executive coach▪ 18+ years of experience in Finance, IT and consulting,
including Fortune 200
▪ 11+ years of management experience
▪ 11+ years of group facilitation and coaching experience
▪ CPF (Certified Professional Facilitator)▪ ICP-ATF and ICP-ACC (ICAgile Certified Professional in
Agile Team Facilitation and Agile Coaching), CSM, CSPO
▪ Facilitation Specialties: Retrospectives, Strategy Meetings
ABOUT THE SPEAKER
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Q&A
▪ Connect: linkedin.com/in/mariafafard
▪ Follow: @mariafafard on Twitter
▪ Email: [email protected]
