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Lean Project Delivery Gregory A. Howell, P.E. Executive Director Center for Innovation in Project and Production Management ©Lean Construction Institute, 2001 www.leanconstruction.org 1

The Lean Project Delivery System: An Introduction - NASA

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Page 1: The Lean Project Delivery System: An Introduction - NASA

Lean Project Delivery

Gregory A. Howell, P.E.Executive Director

Center for Innovation in Project and Production Management

©Lean Construction Institute, 2001 www.leanconstruction.org 1

Page 2: The Lean Project Delivery System: An Introduction - NASA

What has changed Manufacturing, and sharply pushed up productivity, are new concepts. Information and automation are less important than new theories of manufacturing, which are an advance comparable to the arrival of mass production 80 years ago. Indeed, some of these theories, such as Toyota’s “lean manufacturing”, do away with robots, computers and automation.

Peter Drucker, “The Economist”, pg 12, November 3, 2001.

©Lean Construction Institute, 2001 www.leanconstruction.org 2

Page 3: The Lean Project Delivery System: An Introduction - NASA

3Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©NIRAS-MTHS www.leanconstruction.org

Results in wordsWorkers hourly salaries are going upJob satisfaction is improved– Participation -> Motivation– Higher degree of self justice

Less claimsShorter construction timeLess errors and omissionsLower construction costsImproved competitive capacity

Page 4: The Lean Project Delivery System: An Introduction - NASA

4Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©NIRAS-MTHS www.leanconstruction.org

Results in numbers5 test projects (PPB-programme):

Reduced construction time by up to 20%Reduced construction costs by up to 10%Up to 35% higher hourly salaries0-errors on several projects

Page 5: The Lean Project Delivery System: An Introduction - NASA

5Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©Luis Alarcon www.leanconstruction.org

Waste reduction in a design office

0,00,51,01,52,02,53,0

Before After

0,0

2,0

4,0

6,0

8,0

10,0

0,010,020,030,040,050,060,0

PRODUCT UNIT ERRORS

% OF WAITING TIME IN PROCESS

% NON VALUE ADDING ACTIVITIES

44% Decrease 53% Reduction 31% Decrease

PRODUCTIVITY INCREASE OF 31%

Page 6: The Lean Project Delivery System: An Introduction - NASA

6Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©Luis Alarcon www.leanconstruction.org

Evolution of PPC

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20weeks

PAC

CHANGES

Page 7: The Lean Project Delivery System: An Introduction - NASA

7Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©Luis Alarcon www.leanconstruction.org

Productivity Evolution

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1 2 3 4 5 6 7 8

MONTHS

Prod

uctiv

ity

65% 86%

CHANGES

Page 8: The Lean Project Delivery System: An Introduction - NASA

8Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©Luis Alarcon www.leanconstruction.org

Causes of no Completion

Internal CausesExternal CausesOthers62%

Page 9: The Lean Project Delivery System: An Introduction - NASA

9Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©Luis Alarcon www.leanconstruction.org

Productivity Improvement Results

0%

5%

10%

15%

20%

25%

30%

Impr

ovem

ent %

Project A Project B Project C Project DProiects

Page 10: The Lean Project Delivery System: An Introduction - NASA

©Lean Construction Institute, 2001

www.leanconstruction.org 10

The results show that we are on the right path...

-15%

-5%

5%

15%

25%

35%

45%P

roje

ct 1

Pro

ject

2

Pro

ject

3

Pro

ject

4

Pro

ject

5

Pro

ject

6

Pro

ject

7

Pro

ject

8

Pro

ject

9

Bid Margin Actual Margin

•Budget profit: $ 6,200,000• Actual profit: $ 9,200,000

Page 11: The Lean Project Delivery System: An Introduction - NASA

©Lean Construction Institute, 2001 www.leanconstruction.org 11

Improvement in Throughput & Productivity

02

468

10

121416

1820

Shear Walls T's

Old Output1st WkNow

Page 12: The Lean Project Delivery System: An Introduction - NASA

Who else is exploring application?

Owners: Intel, Ford, Solutia, Rice University, BAA

Designers: IDC, Neenan, Burt Hill KosarRittelmann,

Constructors: Boldt, Kinetics, Southland Industries, EMCOR, Neenan, Linbeck, DPR, EMCOR, Fluor/Ames/Kramer, Walbridge Aldinger, GyM, Westbrook AC, Simpson Mechanical

©Lean Construction Institute, 2001 www.leanconstruction.org 12

Page 13: The Lean Project Delivery System: An Introduction - NASA

What is this thing called “LEAN”?

• Not mass, not craft. A third form of production system design.

• The Lean Ideal– Meet requirements of a unique customer– Deliver it instantly– Maintain no inventory

• “Give customers what they want, deliver it instantly, with no waste.”

©Lean Construction Institute, 2001 www.leanconstruction.org 13

Page 14: The Lean Project Delivery System: An Introduction - NASA

How do we manage projects now?• Determine client requirements and design to meet them.

Align design to quality, schedule and budget limits. • Manage the project by breaking it into pieces, estimating

duration and resource requirements for each piece, then put the pieces in a logical order with CPM.

• Assign or contract for each piece, give start notice and monitor each piece to assure it meets safety,quality,schedule and cost standards. Take action on negative variance from standards.

• Coordinate using the master schedule and weekly meetings.

• Cost may reduced by productivity improvement. Duration by speeding each piece or changing logic. Quality and safety get better with inspection and enforcement.

©Lean Construction Institute, 2001 www.leanconstruction.org 14

Page 15: The Lean Project Delivery System: An Introduction - NASA

More Physics: Variability, Lead Time, & Capacity Utilization

©Lean Construction Institute, 2001 www.leanconstruction.org 15100%Capacity Utilization

A

Page 16: The Lean Project Delivery System: An Introduction - NASA

The Impact of Variability

WaitTime

Capacity Utilization 100%

PPC=50%PPC=70% PPC=90%

©Lean Construction Institute, 2001 www.leanconstruction.org 16

Page 17: The Lean Project Delivery System: An Introduction - NASA

Key Points

• Reducing workflow variability– Improves total system performance,– Makes project outcomes more predictable,– Simplifies coordination,– Reveals new opportunities for improvement.

• Point speed and productivity don’t matter –throughput does.

• Strategy: Reduce variation then go for speed to increase throughput.

©Lean Construction Institute, 2001 www.leanconstruction.org 17

Page 18: The Lean Project Delivery System: An Introduction - NASA

The Impact of Last Planner

Pe

rfo

rma

nce

Fac

tor

0

0 .5

1

1 .5

2

2 .5

3

3 .5

8/1

9/94

8/2

6/94

9/2

/94

9/9

/94

9/ 1

6/94

9/2

3/94

9/3

0/94

10/

7/94

10/

14/9

41

0/21

/94

10/

28/9

41

1/4/

94

11/

11/9

41

1/18

/94

11/

25/9

41

2/2/

941

2/9/

94

12/

16/9

4

Began making quality assignments

Week lyProduc t iv i t y

Cum ulat iv e Produc t ivi t y

Worse

Better

©Lean Construction Institute, 2001 www.leanconstruction.org 18

Page 19: The Lean Project Delivery System: An Introduction - NASA

Weekly Plan & PPC

Week of 10/16/0069%

Done? PPC Analysis Remember the Five Criteria for Release of AssignmentsDefined - Sound - Proper Sequence - Right Size - Able to

Learn

ResponsibleParty

M T W T F S Y N Reasons For Variance / CommentsReview mock-up drywall dimensions Randy x x x x x Y Wardrobe dimensions changedReview microscope vibration Study David x x x x x N

Review bids - Bid Pack 3 Dena/ Brad x x x x x Y Will award next week.Review roofing shops Jose' x x x x x Y Week 1 of 2Complete concrete haunches Randy x x x Y

Releae order on limestone Dena x Y

Re-submit curtainwall support shops Dick x x x x x N Waiting for curtainwall shop drwg.Roof framing: 75% complete Bob Brue x x x x x Y

Submit Phase 2 Millwork Shops Precision x x x x N

Fabricate mock-up millwork Precision x x x x x Y Week 2 of 3Re-submit curtainwall shops & structural calcs Jim Leicht x x x N Middle of next weekFinalize review of louver shops Tony/ David x x x x Y

Review GL-1 and GL-2 ARC/Jim Leight x x x Y

Project: Same Day SugeryPlanner: Dena Deibert

Assignment DescriptionPPC =

©Lean Construction Institute, 2001 www.leanconstruction.org 19

Page 20: The Lean Project Delivery System: An Introduction - NASA

Uncertainty and Variability Can Be Managed

©Lean Construction Institute, 2001 www.leanconstruction.org 20

• Reduce variability then go for speed.• The place to start is by shielding production

from flow variability by making only ‘quality’ assignments.

• Managing the remaining variability involves thoughtful location and sizing of inventory and capacity buffers.

• Every ‘workstation’ must make work ready in the right sequence and rate for reliable release to their ‘customer’

Page 21: The Lean Project Delivery System: An Introduction - NASA

21Presentation materials from 3rd Annual Lean Congress. This material may be copied freely as long at it includes the copyright statement herein. ©Luis Alarcon www.leanconstruction.org

The Place To Start

Project Objectives

SHOULDLookahead Plannimg

Last Planning Process WILL

Production DID

CanMake Ready Process

Work Structuring

Master or Phase

Schedule

DefinedSoundSequenceSize

Shield

Page 22: The Lean Project Delivery System: An Introduction - NASA

Selecting, sequencing, &sizing work we

think can be done

Master & Phase Schedule

Make work ready by

screening, pulling, & FRS

Information

Selecting,sequencing,

& sizing workwe know

can be done

Current status& forecasts Lookahead

WorkableBacklog Weekly

Work Plans

ProductionResources Completed

Work

Chart PPC & Reasons

Action to preventrepetitiveerrors

LAST PLANNER SYSTEM: the LookaheadProcess

WorkStructuring

DesignCriteria

©Lean Construction Institute, 2001 www.leanconstruction.org 22

Page 23: The Lean Project Delivery System: An Introduction - NASA

M T W R F S M T W R F S M T W R F S M T WR F S M T W R F S M T W R F S

1 Build mock-up of room 11 Boldt x x x x x x x x x Millwork & mirror

1 Microscope vibration study SLMC/ STS x x x x x

CD's will be issued prior to this info; Isolation system will come as addendum

1 Bid & award bid pack 3 Boldt x x x x x Review with Brad1 Submit-review-approve roofing shopdrwngs Langer x x x x x x x x x x x Additional submittals required1 Release updated construction documents ARC x x x x x Coordinate with Ring & Du1 Demolition Boldt x x x x x x x x x x x x x x x x x x x x x x x x x x x x x

1 Pour roof Boldt x x

1 Expedite stone production BDI x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Stone was ordered 10-19-001 Steel Shops: Curtainwall Support Duwe x x x x x x x x x x x Klein Dickert will coordinate with Mike D1 Roof detailing Duwe x x x x x x

1 Phase 3 Millwork Shop Drwngs Precision x x x x x x x x x x x x x x x

1 Fabricate louvers Air Flow x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 5-6 week lead time - Ordered 10-19-001 Fabricate auto entrance doors Besam x x x x x x x x x x Shipping 11-3; Besam header to Dickert1 Fabricate curtainwall Klein Dickert x x x x x x x x x x x x x x x x x x x x x x Waiting for framing materials-by October2 Mock-up review SLMC x x x x x x Millwork; Mirror2 Masonry Work BDI x x x x x x x x x x x x x x x x x x x x x x x Roger needs to confirm if brick is in2 Penthouse framing & decking Duwe x x x x x x Boldt to confirm placement of AHU's2 Bid Pack 3 Submittals TBD x x x x x x x x x x x x x x x x x Award contracts2 Start work on patient rooms 3847 -49 TBD x x x x x x x x x x x x x x x x x Need to coordinate with Jan Keepers

Workable BacklogFabricate AHU's / ACCU Trane Shipping: 11-13-00Med Gas Equip. Lead-Time Squires Delivery: 11-6-00Demo shades at main entrance TBD x

Review room numbering ARC/ Lukes

Project: Same Day SugeryPlanner: Dena Deibert

Six Week Lookahead / Constraints Analysis11/28/04

11/21/0410/24/04 11/14/0411/7/0410/31/04

Comments / Other

Week of 10-23-00

Activity ResponsibleParty

LOOKAHEAD SCHEDULE

©Lean Construction Institute, 2001 www.leanconstruction.org 23

Page 24: The Lean Project Delivery System: An Introduction - NASA

Purposes of the Lookahead Process

• Shape work flow sequence and rate• Match work flow and capacity• Maintain a backlog of ready work• Develop detailed plans for how work is

to be done– Safety, environmental, quality issues

©Lean Construction Institute, 2001 www.leanconstruction.org 24

Page 25: The Lean Project Delivery System: An Introduction - NASA

Purposes of Master Schedules

• Demonstrate the feasibility of completing the work within the available time.

• Develop and display execution strategies.

• Determine when long lead items will be needed.

• Identify milestones important to client or stakeholders.

©Lean Construction Institute, 2001 www.leanconstruction.org 25

Page 26: The Lean Project Delivery System: An Introduction - NASA

Phase Scheduling: Purposes and Actions

©Lean Construction Institute, 2001 www.leanconstruction.org 26

• Produce the best possible plan by involving all with relevant expertise and by planning near action.

• Assure that everyone in a phase understands and supports the plan by developing the schedule as a team.

• Assure the selection of value adding tasks that release other work by working backwards from the target completion date to produce a pull schedule.

• Publicly determine the amount of time available for ‘contingency’ and decide as a group how to spend it.

Page 27: The Lean Project Delivery System: An Introduction - NASA

QuickTime™ and aPhoto - JPEG decompressor

are needed to see this picture.

©Lean Construction Institute, 2001 www.leanconstruction.org 27

Page 28: The Lean Project Delivery System: An Introduction - NASA

Entry Rules

• Rule 1: Allow activities to remain in the Master/Phase schedule unless positive knowledge exists that it should not or cannot be executed when scheduled.

• Rule 2: Allow activities to remain in the lookahead window only if the planner is confident that it can be made ready for execution when scheduled. (Screening)

• Rule 3: Allow activities into weekly work plans only if all constraints have been removed. (Shielding)

©Lean Construction Institute, 2001 www.leanconstruction.org 28

Page 29: The Lean Project Delivery System: An Introduction - NASA

Summary Recommendations for Production Control

©Lean Construction Institute, 2001 www.leanconstruction.org 29

• Limit master schedules to milestones and long lead items.

• Produce phase schedules with the team that will do the work, using a backward pass, and making float explicit.

• Drop activities from the phase schedule into a 6 week lookahead, screen for constraints, and advance only if constraints can be removed in time.

• Try to make only quality assignments. Allow assignments to be rejected.

• Track PPC and act on reasons for plan failure.

Page 30: The Lean Project Delivery System: An Introduction - NASA

Project and Production Controls

On Budget & Schedule?

AA

PPC

AMR

Project Objectives

SHOULDLookahead Plannimg

Last Planning Process WILL

Production DID

CanMake Ready Process

Work Structuring

Master or Phase

Schedule

©Lean Construction Institute, 2001 www.leanconstruction.org 30

Page 31: The Lean Project Delivery System: An Introduction - NASA

Project Coordination & Control

Project coordination and control in theLast Planner System is principally the practice of eliciting reliable promises and declarations of completion of those activities that release work to others. This allows the project work to stay in the desired sequence and advance as quickly as possible.Hal Macomber, Good2Great

©Lean Construction Institute, 2001 www.leanconstruction.org 31

Page 32: The Lean Project Delivery System: An Introduction - NASA

Reliable PromisesReliable Promises

1. I am competent to perform or do I have access to competence?

2. I estimate it will take some amount of time (hands-on)

3. I have the capacity & I’ll allocate it.4. I am not having a private unspoken

conversation in conflict with promise.5. I will be responsible.

Commitment Processes are Conversation Acts

©Lean Construction Institute, 2001

www.leanconstruction.org 32

Page 33: The Lean Project Delivery System: An Introduction - NASA

Current Practice vs Lean

Current Lean

Planning Knowing Learning

Uncertainty External Internal

Control Tracking Steering

Coordination Following Orders Keeping a promise

The Goal of Supervision

Point Speed & Productivity

Reduce Variation & Manage Flow

Commercial Contracts

Trade Production System Efficiency

for Apparent Security

Aligns Production System Objectives

withInterests

©Lean Construction Institute, 2001 www.leanconstruction.org 33