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The Language that Gets People to Give: Phrases that Predict Success on Kickstarter Tanushree Mitra & Eric Gilbert

The Language that Gets People to Give: Phrases that Predict Success on Kickstarter

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The Language that Gets People to Give: Phrases that Predict Success on Kickstarter. Tanushree Mitra & Eric Gilbert. What makes some projects succeed while others fail ?. Predictive Features of success and failure ?. QUANTITATIVE APPROACH. Independent Variables Predictive Features. - PowerPoint PPT Presentation

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Page 1: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

The Language that Gets People to Give:Phrases that Predict Success on

Kickstarter

Tanushree Mitra & Eric Gilbert

Page 2: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter
Page 3: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter
Page 4: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter
Page 5: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

What makes some projects

succeed while others fail ?

Page 6: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Predictive Features of success and failure ?

Page 7: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Statistical Model

QUANTITATIVE APPROACH

Dependent Variable:Project outcome (Funded or

Not)

Independent Variables Predictive Features

Page 8: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Statistical Model

QUANTITATIVE APPROACH

Dependent Variable:Project outcome (Funded or

Not)

Independent Variables Predictive Features(?)

Page 9: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Video Present

Goal

Duration

Facebook Connected

Pitch

Category

Page 10: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

DATA

45,815K Kickstarter projectsall projects as of June 2012

51.53% funded

48.47% not funded

Page 11: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Fetch project end date

Project reached end date?

Scrape project description

Lowercase text

Remove stop words

[uni,bi,tri]-grams

phrase frequency > 50?

phrase in all 13 categories?

Scrape control variables

Penalized Logistic Regression

Page 12: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Scrape project pitch

Lowercase text

Remove stop words

[uni,bi,tri]-grams

phrase frequency > 50?

phrase in all 13 categories?

Scrape control variables

Statistical Model

Project reached end date?

Fetch project end date

Page 13: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Fetch project end date

Lowercase text

Remove stop words

[uni,bi,tri]-grams

phrase frequency > 50?

phrase in all 13 categories?

Scrape control variables

Statistical Model

Scrape project pitch

Project reached end date?

Page 14: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Fetch project end date

[uni,bi,tri]-grams

phrase frequency > 50?

phrase in all 13 categories?

Scrape control variables

Statistical Model

Project reached end date?

Scrape project pitch

Lowercase text

Remove stop words

Page 15: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Fetch project end date

Project reached end date?

Scrape project pitch

Lowercase text

Remove stop words

phrase frequency > 50?

phrase in all 13 categories?

Scrape control variables

Statistical Model

[uni,bi,tri]-grams

Page 16: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Fetch project end date

Project reached end date?

Scrape project pitch

Lowercase text

Remove stop words

Scrape control variables

Statistical Model

[uni,bi,tri]-grams

phrase frequency > 50?

phrase in all 13 categories?

Page 17: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Pitch

~20K unigrams, bigrams, trigrams

Page 18: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Fetch project end date

Project reached end date?

Scrape project pitch

Lowercase text

Remove stop words

phrase frequency > 50?

phrase in all 13 categories?

Statistical Model

[uni,bi,tri]-grams

Scrape control variables

59 control variables

Page 19: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Video Present

Goal

Duration

Facebook Connected

Category

Page 20: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

45K Kickstarter project URLs

Fetch project end date

Project reached end date?

Scrape project pitch

Lowercase text

Remove stop words

phrase frequency > 50?

phrase in all 13 categories?

[uni,bi,tri]-grams

59 control variables

Statistical Model

Scrape control variables

Page 21: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Statistical Model

STATISTICAL TECHNIQUE

Dependent Variable:Project outcome (Funded or

Not)

Independent Variables Phrases (20K) + Controls (59)

Page 22: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Penalized Logistic Regression

STATISTICAL TECHNIQUE

Dependent Variable:Project outcome (Funded or

Not)

Independent Variables Phrases (20K) + Controls (59)

Friedman et al. 2010

Page 23: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Baseline Model

Controls Only Model

Phrases + ControlsModel

Results: MODEL FITS

Explanatory Power | Error40.8 % |

17.03%

Explanatory Power | Error58.56 % |

2.24%

| Error |

48.47 %

Page 24: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

(NF) Predictors

not been able ( β = − 4.07 )

“I have not been able to finish the film because none of my editors will see the project through to the end.”

Page 25: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

(NF) Predictors

later i ( β = − 3.04 )

hope to get ( β = − 2.39 )

“I can’t take size orders and possibly hope to get them all made in time

for christmas.”

Page 26: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

(NF) Predictors

even a dollar( β = − 3.10 )

Page 27: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Wattenberg & Viegas, 2008

Page 28: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

(F) Predictors

mention your ( β = 2.69 )

also receive ( β = 1.83 )

add $40 and you will also receive two vip tickets to the premiere

screening.

Page 29: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

(F) Predictors

next step is ( β = 1.07 )

Recording is pretty much done, next step is production.

Page 30: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

(F) Predictors

cats ( β = 2.64 )

Page 31: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

A closer look at predictive phrases

UNDERSTANDING CONTEXT

Page 32: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Principles of Persuasion

Cialdini, R. B. 1993

Page 33: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

1. Reciprocity2. Scarcity3. Authority4. Social Proof5. Social

Identity6. Liking

Principles of Persuasion

Cialdini, R. B. 1993

Page 34: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

1. Reciprocity2. Scarcity3. Authority4. Social Proof5. Social

Identity6. Liking

Principles of Persuasion

Cialdini, R. B. 1993

Page 35: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

RECIPROCITY

Brehm & Cole 1966, Goranson & Berkowitz, 1966, Ciladini 2001

Page 36: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

we’ll mention your (β = 2.69) name in the sleeve of our

full length album

RECIPROCITY

Page 37: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

I will thank you on my website, send you

good karma and (β = 2.04) ..

RECIPROCITY

Page 38: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

SCARCITY

Ciladini 2001, Ciladini & Goldstein 2004

Page 39: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

also, you will be given the chance (β = 2.69) to purchase our small batch

pieces before the public domain

SCARCITY

Page 40: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

AUTHORITY

Ciladini 2001, Ciladini & Goldstein 2004

Page 41: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

the project will be (β = 18.48)produced by

dove award winning producer

AUTHORITY

Page 42: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

SOCIAL PROOF

Ciladini 2001

Page 43: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

[name] has pledged (β = 5.42) some money..… so, you can see that i already have people willing to support my

art.

SOCIAL PROOF

Page 44: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Language is a reliable signal of success of crowd-funded

projectsSo are some controls….

CONTROLSGraphic Design β = 1.35Video Present β = 0.60 Facebook Connected β = 0.13

CONTROLSIllustration β = -2.55Journalism β = -1.12Project Duration β = -0.01

… …

Page 45: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

IMPLICATIONS

Page 46: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

IMPLICATIONS

Page 47: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

http://www.cc.gatech.edu/~tmitra3/data/KS.predicts

Also at: http://b.gatech.edu/1mf1C6E

Page 48: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

The Language that Gets People to Give:Phrases that Predict Success on

Kickstarter Tanushree Mitra & Eric Gilbert @tanmit | @eegilbert

DATA: http://b.gatech.edu/1mf1C6E

Page 49: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter
Page 50: The Language that Gets People to Give: Phrases that Predict Success on  Kickstarter

Scan presence of KS phrases in

Google 1T

54K Kickstarter phrasesNon-zero β weights

Google 1T Corpus phrases

GENERAL PHRASES:- 494 positive predictors- 453 negative predictors

χ2 test between phrase frequencies

+ Bonferroni Correction

Search for phrases with significantly higher

difference+

Membership higher in Ggle 1T

Fancy Stats. Huh!

next step isin the

upcomingto announce

….

provide usneed one

….