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The Jewish FundGrantee and Applicant Perception SurveyMay 13 2014
Joe GaglioPrincipalDeloitte & Touche LLP
Copyright © 2013 Deloitte Development LLC. All rights reserved.2 Footer
We collected feedback from both grantees and applicants through an online survey and held in-person interviews with 5 grantees
About the online survey:• Questions tailored uniquely for grantees and applicants• Respondents understood that they could remain anonymous• Strong participation from both grantees and applicants• Survey focused on grantee and applicant perceptions across the following
domains:
Background
Relationshipwith TJF
Social ImpactGrant Application and
Administration Process
Our approach to gathering feedback
Copyright © 2013 Deloitte Development LLC. All rights reserved.3 Footer
Strengths to build on:• All grantees view the relationship with TJF as a partnership• All grantees perceive that TJF understands and supports their mission and
vision• Grantees feel comfortable talking with TJF should problems arise• Site visits that include the board are welcomed and appreciated
Improvement opportunities:• Conduct more site visits
OutcomesGrantee relationship with TJF
Relationship Social ImpactGrant
Administration
Copyright © 2013 Deloitte Development LLC. All rights reserved.4 Footer
Strengths to build on:• Responsiveness, communication and listening• Early assistance in the grant application process• In general the online application platform is viewed positively• Grantees appreciate the reduction in reporting requirements• The logic model is generally viewed as helpful in achieving higher quality grant
applications
Improvement opportunities:• Examine and modify communications to encourage dialogue with TJF early in
the application process and in the event of decline• Consider annual versus semi-annual funding commensurate with annual
reporting expectation• Improve user navigation and document upload processes in the online tool
OutcomesGrant application and administration process
Relationship Social ImpactGrant
Administration
Copyright © 2013 Deloitte Development LLC. All rights reserved.5 Footer
Strengths to build on:• All grantees and nearly all applicants perceive that TJF understands the local
community in which their organization focuses• All grantees and most applicants agree that TJF has contributed to improving
the impact of services provided by non-profits through its grant making• Grantees appreciate and look forward to the annual meeting
Improvement opportunities:• Agencies want TJF to push them harder to innovate• Develop a periodic communication (e.g., newsletter) about programs TJF is
funding
OutcomesSocial impact
Relationship Social ImpactGrant
Administration
AppendixOnline survey responses
Copyright © 2013 Deloitte Development LLC. All rights reserved.7 Footer
1. TJF understands my organization’s mission and vision
2. TJF is supportive of my organization’s mission and vision
3. I consider TJF a partner in achieving my organization’s mission and vision
4. If a problem arises in my organization, I feel comfortable about approaching TJF to discuss
5. TJF meets my expectations as a funder
6. How would my organization rate the involvement level of TJF?
7. My position in the organization is:
8. Which of the following best describes the pattern of your organization’s funding relationship with the Foundation?
Survey Overview
Relationship with TJF Grantees ApplicantsP
P
P
P
P
P
P
P
Copyright © 2013 Deloitte Development LLC. All rights reserved.8 Footer
8. Which of the following best describes the pattern of your organization’s funding relationship with the Foundation?
9. I consider TJF's staff responsive through the grant application process
10. TJF treated my organization fairly through the grant application process
11. TJF was actively involved in the development of my organization’s grant proposal
12. I felt pressure to modify my organization’s priorities in order to create a grant proposal that was likely to receive funding
13. The incorporation of a logic model helped my organization to think more critically about the project and create a better plan
14. Relative to other funders, the procedures and platform to apply for TJF funding was user friendly and I was able to effectively communicate with TJF throughout the application process
15. I understood I had the opportunity to learn the rationale for the decline of my application
16. I took the opportunity to learn the rationale for the decline of my application
Survey Overview
Grant Application and Administration Process Grantees ApplicantsP
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
Copyright © 2013 Deloitte Development LLC. All rights reserved.9 Footer
17. TJF understands the field of service in which my organization focuses
18. TJF understands the local community in which my organization focuses
19. TJF has contributed to improving the impact of services provided by non-profits through its grant making.
20. TJF has previously invited all grantees to an educational forum. If you have attended please select the reason(s) why you attended.
21. Should TJF continue the educational and networking forums?
Survey Overview
Social Impact Grantees ApplicantsP
P
P
P
P
P
P
P
P
P
1. TJF understands my organization’s mission and vision
10
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
90
Keytakeaway
100% of respondents agree that TJF understands their organization's mission and vision.
Grantees
2. TJF is supportive of my organization’s mission and vision
11
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
90
100
Keytakeaway
100% of respondents agree that TJF is supportive of their organization’s mission and vision.
Grantees
3. I consider TJF a partner in achieving my organization’s mission and vision
12
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
90
Keytakeaway
100% of respondents agree that TJF is a partner in achieving their organization’s mission and vision.
Grantees
4. If a problem arises in my organization, I feel comfortable about approaching TJF to discuss
13
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
Keytakeaway
A vast majority of respondents (more than 90%) agree that they are comfortable about approaching TJF to discuss.
Grantees
5. TJF meets my expectations as a funder
14
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
Keytakeaway
A vast majority of respondents (more than 90%) agree TJF meets their expectations as a funder.
Grantees
6. How would my organization rate the involvement level of TJF? (Please select all that apply)
15
01020304050607080
Grantees
7. My position in organization is:
16
Execu
tive
Direct
or/C
EO
Oth
er S
enior
Man
agem
ent
Projec
t Dire
ctor
Develo
pmen
t Dire
ctor
Oth
er D
evelo
pmen
t Sta
ff
Volunt
eer
Oth
er
05
101520253035404550
Keytakeaway
Nearly half of the respondents are Executive Directors or CEOs.
Grantees
8. Which of the following best describes the pattern of your organization’s funding relationship with the Foundation?
17
0102030405060
Grantees
9. I consider TJF's staff responsive through the grant application process
18
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
90
100
Keytakeaway
50% of Applicants and nearly 90% of Grantees completely agree that TJF’s staff is responsive through the grant application process.
Applicants
Grantees
10. TJF treated my organization fairly through the grant application process
19
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
90
100
Keytakeaway
50% of Applicants and more than 90% of Grantees completely agree that TJF’s treated their organization fairly through the grant application process.
Applicants
Grantees
11. TJF was actively involved in the development of my organization’s grant proposal
20
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
5
10
15
20
25
30
35
40
45
50
Keytakeaway
About a third of Applicants and more than two thirds of Grantees agree that TJF’s was actively involved on the development of their grant proposal.
Applicants
Grantees
12. I felt pressure to modify my organization’s priorities in order to create a grant proposal that was likely to receive funding
21
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
Keytakeaway
50% of Applicants and more than two thirds of Grantees disagree that they felt pressure to modify their organization’s priorities in order to create a grant proposal that was likely to receive
funding .
Applicants
Grantees
13. The incorporation of a logic model helped my organization to think more critically about the project and create a better plan
22
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
Keytakeaway
More than two thirds of Applicants and about 60% of Grantees agree that the incorporation of a logic model helped their organization think more critically about the project and create a better plan.
Applicants
Grantees
23
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
Keytakeaway
About two thirds of Applicants and about 50% of Grantees completely agree that the procedures and platform to apply or TJF funding was user friendly.
Applicants
Grantees
14. Relative to other funders, the procedures and platform to apply for TJF funding was user friendly and I was able to effectively communicate with TJF throughout the application process
15. I understood I had the opportunity to learn the rationale for the decline of my application
24
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
5
10
15
20
25
30
35
Keytakeaway
A third of Applicants disagree that they understood they had the opportunity to learn the rationale for the decline of their application.
16. I took the opportunity to learn the rationale for the decline of my application
25
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
Keytakeaway
Half of the Applicants disagree that they took the opportunity to learn the rationale for the decline of their application.
17. TJF understands the field of service in which my organization focuses
26
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
Keytakeaway
A third of Applicants and more than two thirds of Grantees completely agree that TJF understands the field of service in which their organization focuses.
Applicants
Grantees
18. TJF understands the local community in which my organization focuses
27
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
Keytakeaway
100% of grantees and nearly all applicants perceive that TJF understands the local community in which their organization focuses.
Applicants
Grantees
19. TJF has contributed to improving the impact of services provided by non-profits through its grant making.
28
Disagree Somewhat disagree
Neutral Somewhat agree
Completely agree
0
10
20
30
40
50
60
70
80
Keytakeaway
More than 80% of Applicants and 100% of Grantees agree that TJF has contributed to improving the impact of services provided by non-profits through its grant making.
Applicants
Grantees
20. TJF has previously invited all grantees to an educational forum. If you have attended please select the reason(s) why you attended.
29
0
10
20
30
40
50
Grantees
21. Should TJF continue the educational and networking forums?
30
Yes No0
10
20
30
40
50
60
70
80
90
100
Keytakeaway
Nearly all the respondents believe TJF should continue the educational and networking forums.
Grantees
Deloitte Contacts:
Joseph [email protected]
Preeti KuraneSenior [email protected]
Gabriela [email protected]
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.
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© 2014. For information, contact Deloitte Touche Tohmatsu Limited.