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THE INSTITUTE OF INTERNAL AUDITORS
OTTAWA CHAPTER
2013-2014 ANNUAL REPORT
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Table of Contents
2. 1. IIA Ottawa – Who We Are and Our Focus ...................................................................... 3
Our Mission ................................................................................................................................ 3
2. President’s Report .............................................................................................................. 4
3. Your Board of Governors for 2013-2014 ............................................................................. 6
4. Treasurer’s Report and Interim Financial Statements ............................................................. 7
5. Chapter Achievement Program ...........................................................................................12
6. Committee Chair Reports ...................................................................................................12
Programs .............................................................................................................................12
Audit Leaders ......................................................................................................................13
Member Services .................................................................................................................14
Advocacy .............................................................................................................................15
Certifications and Events ....................................................................................................16
Academic Relations ............................................................................................................18
Communications .................................................................................................................19
Webmaster ...........................................................................................................................20
7. Board of Governors for 2014-15 .........................................................................................21
IIA Strategic Plan .................................................................................................................21
2.
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1. IIA Ottawa – Who We Are and Our Focus
The Institute of Internal Auditors, Ottawa Chapter is a non-profit corporation empowered to
perform any and all acts which are defined in the Certificate of Incorporation and the Bylaws of
The Institute of Internal Auditors, Inc. Our activities support the missions of IIA Global and IIA
Canada, and are focused on IIA members in the National Capital Region and employees of the
Government of Canada (nation-wide). The Chapter’s activities are largely organized and
overseen by members on a voluntary basis, led by the Chapter’s Board of Governors and
Committees of the Board.
The Ottawa Chapter’s main activities include organizing professional development events;
promoting and advocating for the profession; providing opportunities for members and other
stakeholders to share knowledge; liaising with IIA Global, IIA Canada, other Canadian Chapters
and other stakeholders and partners; and participating in national and international committees.
Our Mission
Promote the Internal Audit (IA) Profession Promote Standards and Accreditation Build Expertise and Value in the Profession Provide Timely Services
In 2011, the Ottawa Chapter undertook a comprehensive strategic planning exercise and
developed the 2012-2015 Strategic Plan. The Chapter identified three key focus areas:
1. Building Capability and Value of the Internal Audit Community
2. Strengthening Chapter Capacity
3. Supporting IIA Canada
For each area of focus, key result areas and associated strategies were developed to achieve
the Chapter’s intended results. Some of the highlights of the strategic directions are provided in
the President’s Report below. A summary is of the plan is provided in Appendix A.
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2. President’s Report
Before I even started my term as President last year, I was asked if the Ottawa Chapter would
host the 2014 National Conference. It seemed only polite to say yes, and before I knew it I was
on regular conference calls, selecting a hotel and reading through the voluminous conference
planning manual.
The theme of the 7th Annual National Conference of the IIA Canada is Rising to New
Challenges and I’m happy to report that the chapter itself was able to “rise to this new
challenge” and is well on its way to being ready to welcome IIA members from across the
country in a few short months. We’ve got a fantastic committee dealing with everything from the
program to keynote speakers, marketing and sponsors. If you’ve never been involved in
organizing a conference, there are a myriad of details to be seen to that never seem to end.
Our own past-president, Julie Champagne, is co-chair of the conference committee and with her
leadership the committee has things well in hand to provide a world-class event right here in our
city.
If you haven’t visited the website yet, I encourage you to do so. Our keynote speakers include
Former Chief of Defence Staff and Commander of NATO troops in Afghanistan Rick Hillier, IIA
President and CEO Richard Chambers, Under-Secretary-General for the United Nations
Carman Lapointe, columnist and political commentator Chantal Hébert and Vice Chairman of
the IIA Global Board Larry Harrington. It’s an impressive line-up!
While the conference organization has been roaring ahead, the Chapter Board has been very
busy as well. I’d like to share some highlights from each of our three key focus areas so you
can appreciate the efforts that the Board and numerous other volunteers have put in over the
past year.
Focus Area
Highlights
Building Capability and Value of IA Community
Our professional development program supported certification and continuous learning by offering 11 seminars, 4 breakfast sessions, and 6 lunch and learn events. This provided a total of more than 23 days of training and 180 hours of CPE credits!
Liaised with the Office of the Comptroller General and other organizations to leverage advocacy goals
Hosted a successful audit leaders event Recognized 114 newly certified members at our certification event
(46 CIA; 17 CGAP; 51 CRMA) Promoted IIA in the student community through presentations at
local academic institutions and continued to build student engagement in the profession.
Supported the Academy of Internal Audit (AIA) Club for university and college students, including co-hosting a sold out networking event with Kevin Page as the keynote.
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Focus Area
Highlights
Held a successful networking ‘Wine and Cheese’ evening Provided service and information to members
Strengthening Chapter Capacity
Strengthened our financial reporting and continued to map out and document processes and controls
Moved to monthly e-newsletters to promote chapter activities and streamlined “e-blasts” to inform or remind members of upcoming Chapter events
Maintained our platinum status in the Chapter Achievement Program with over 2100 points, an increase of 10% over last year and our highest score to date
Developed a central database to retain key chapter documents and safeguard organizational memory
Maintained a current and dynamic website containing information on programs, events, job postings and photos from events.
Maintained a continued presence on both Facebook and LinkedIn. Supporting IIA Canada
Participated in several committees including chapter president relations and programs
Participated in consultations with IIA Canada at the 2013 national conference
Contributed to the establishment of a National Service Delivery Framework
Contributed to the development of IIA Canada’s strategic plan
This report is designed to showcase our accomplishment for the past year, but we’re even more
excited about the variety of services and initiatives we have planned for the upcoming year. In
addition to hosting the national conference, we’re continuing to innovate and expand our
services and collaborate with key stakeholders. There are so many exciting opportunities, from
establishing an internal audit curriculum in post-secondary institutions to continuing to innovate
the way that we offer services and communicate with members. We’re in a good position to
continue to support the audit community and our members and look forward to working with and
for you in the upcoming year.
Thank you for your ongoing support, and if you have any ideas or comments to share, my door is always open.
Michèle Serano, CIA CCSA CRMA President / Présidente IIA / IAI, Section d'Ottawa Chapter [email protected] 613-218-4681
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3. Your Board of Governors for 2013-2014
Position
Name
Executive Committee
President
Michèle Serano
Vice President Strategy vacant Vice President Operations Joe Carpinone Treasurer John Asher Secretary Andréa Dorego Co-Chair of Programs Co-Chair of Programs Past President
Craig Kolanko Annam Ganesan Julie Champagne
Committee Chairs Audit Leaders Darren Budd Member Services Marianne Avarello Advocacy Keith Davis Certification and Events Emilie Wilcox Academic Relations Sarah Lyons Communications Emilie Wilcox Webmaster Peter Cardeneo
Advisors Members-at- Large
TBS Representative Terry Hunt IIA Canada Representative Private Sector Public Sector Public Sector International Committees
Carmen Abela Alain Decelles Joe Freamo Djoura Abbas Robin Sellar
The Board is comprised of the Executive, Committee Chairs and Advisors, and encompasses
IIA members from the public and private sectors. Board and Executive members hold various
professional designations, including those specific to internal auditing (e.g., CIA, CGAP, CCSA,
CRMA) and other designations as well (e.g., CPA, CA, CGA, CMA, CISA).
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4. Treasurer’s Report and Interim Financial Statements
Financial statements for the year ended May 31, 2014 are provided for information to all
members. These statements are unaudited and have been prepared on an accrual basis for
both revenues and expenses.
In accordance with the requirements of the IIA Global Headquarters, the Chapter has prepared
an annual report of income and expenses as at May 31, 2014. The report will be reviewed by
an external public accounting firm and submitted to Headquarters.
Key Highlights
For the year ended May 31, 2014, the Chapter’s operations have resulted in a net income of
$17,970. This result is attributed to well-attended courses and expense tracking mechanisms
that are in place to ensure that spending remains within budget. As well, some activities did not
necessitate the funding anticipated (e.g., program and event activities).
Program revenue for the year ended May 31, 2014 was $247,635 compared to a budget of
$253,267 at the end of the fiscal year. In comparison, program revenue for the 2012-13 fiscal
year was $224,885.The number of courses or program events offered in fiscal 2014 increased
from 16 (fiscal 2013) to 22. More courses were offered in 2014 versus 2013 due to the fact that
National Training week was offered in Ottawa in May 2013. As a result, fewer courses were
planned in 2013 to avoid duplication.
The net income for the year ended May 31, 2014 was $17,970 which represents a variance of
($10,915) compared to the prior year net income of $28,885. Income to date is in excess of the
budgeted ($20,548) deficit due mostly to the fact that costs from programs have resulted in
$187,508 of expenditures, versus a budgeted figure of $217,270.
The Chapter has set up a General Reserve to offset future potential losses. The restricted cash
is invested to maximize returns. For the year ended May 31, 2014, interest revenue yielded
$2,291 for the Chapter.
The Chapter is focusing on continuing to streamline the reporting function to provide Board
members with timely and accurate information on the Chapter’s financial position throughout the
fiscal year. In addition to providing comparative financial statements on an accrual basis to
better understand the Chapter’s financial position on a monthly basis, we have implemented a
process that enables the Committee Chairs to forecast the expenses on a quarterly basis to
enhance the decision-making process by providing more timely and accurate information. This
process will allow the Chapter to evaluate and accommodate priorities and shifting needs
throughout the year and proactively plan the changes if required to create direct costs savings
or reallocate funds.
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The Chapter’s focus on reducing the outstanding accounts receivable is ongoing. As of May 31,
2014, the total accounts receivable is only $51.
In addition to our day-to-day financial activities, the Chapter reviewed its system of internal
controls to ensure that proper segregation of duties and other financial related internal controls
are in place and working as intended. The Chapter has strong controls in place and an effective
process over financial reporting to ensure board members are informed on the Chapter‘s
financial position at both, our board and executive meetings.
The Chapter’s financial statements are also reviewed annually by an independent party to
provide additional oversight. The Chapter is in the process of documenting its treasury function,
which will identify key activities as well as controls.
John Asher, CPA, CA, CIA Treasurer
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IIA Ottawa Chapter
Balance Sheet As at May 31, 2014
ASSETS
Current Assets Cash $ 263,509
Investments 60,000 Accounts Receivable 51 HST Receivable 2,927
Prepaid Expenses 3,155 Total Current Assets 329,642
TOTAL ASSETS $ 329,642
LIABILITIES
Current Liabilities Accounts Payable $ 4,105
Accrued Liabilities 7,630 Total Current Liabilities 11,735
TOTAL LIABILITIES $ 11,735
EQUITY
General Reserve $ 125,000
Retained Earnings - Previous Year 174,937 Current Earnings 17,970 Total Equity $ 317,907
TOTAL LIABILITIES AND EQUITY $ 329,642
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IIA Ottawa Chapter
Comparative Income Statement For the year ended May 31, 2014
Actual
Budget
REVENUES
Program Event Revenue $ 247,635
$ 253,267 Allotment from IIA Headquarters 12,816
11,691
Net Sales 260,451
264,958
Other Revenue Interest Revenue 2,291
-
TOTAL REVENUES $ 262,742
$ 264,958
EXPENSES
Program Event Costs Course Instructor Fees $ 94,505
$ 217,270
Hotel & Banquets 52,913
- Travel & Meals 2,761
-
Course Material Costs 5,148
- Credit Card Charges 7,130
-
Event Consulting Fees 18,300
- Gift tool Fees 1,740
-
Other Course Expenses 5,011
- Total Program Event Costs 187,508
217,270
IIA Global/Canada Liaison Expenses Conferences 4,680
7,800
Canadian Institute - 1,800
District Rep Support 2,786
2,786 International Committees 3,894
5,000
Total IIA Global/Canada Liaison Expenses 11,360
17,386
IIA Ottawa Events Annual General Meeting 6,190
7,000
Certification Recognition 3,551
6,500 Annual Wine and Cheese 5,574
6,000
Student Events 2,000
5,000 Total IIA Ottawa Event Expenses 17,315
24,500
IIA Research & Development Expenses Course Development - OCG Grants 16,500
8,500
Total IIA Research & Development Expenses 16,500
8,500
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General & Administrative Expenses
Accounting & Legal 5,320
5,000 Annual Review-Financial Statements 5,250
7,000
Board Expenses -
5,000 Courier & Postage 321
-
Interest & Bank Charges 353
350 Office Supplies 94
-
Volunteer Gifts 488
500 Miscellaneous Expenses 263
-
Total General & Administrative Expenses 12,089 17,850
TOTAL EXPENSES $ 244,772
$ 285,506
NET INCOME (LOSS) $ 17,970
$ (20,548)
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5. Chapter Achievement Program
The Chapter Achievement Program (CAP) recognizes activities undertaken by the chapter that
promote the strategic objectives of the IIA. Points are awarded in three categories: Service to
Members, Service to the Profession, and Chapter Administration. Thanks to the hard work of all
the chapter’s committees and volunteers, we again achieved Gold status this year. A special
level – Platinum - is used to recognize chapters that attain Gold status for 10 of 11 consecutive
years. Our chapter continues to be at this top performance level.
The CAP points for each level are provided below. As of April 30, the Ottawa Chapter has
earned 2,160 points – the highest total in the Chapter’s history - with still another month of
activities remaining to be reported.
CAP Award Level Minimum Points
Bronze 685.00
Silver 1,060.00
Gold (Platinum) 1,560.00
6. Committee Chair Reports
Programs
The Programs Committee is responsible for meeting the professional needs of Ottawa Chapter
members through learning and networking events. Due to the hard work and dedication of
Program Committee volunteers, the Ottawa Chapter has built a successful annual program
calendar that provides members with the opportunity to gain over 180 hours of Continuing
Professional Education (CPE) credits. The success of the 2013-2014 Calendar of Events is due
in large part to the mechanisms put in place in previous years to better manage the high-volume
of training activities and the roll-out of the Chapter’s online registration system.
In addition to the various courses and seminars scheduled throughout the year, the Ottawa
Chapter’s Breakfast and Lunch and Learn sessions provided members with an opportunity to
network and hear subject matter experts speak on a variety of relevant, professional topics.
A successful audit leadership event took place in September 2013 to meet the professional
training demands of local internal audit executives. In addition, a two day practical seminar on
grant and contribution programs was offered in May 2014, following the local development of its
curriculum last year.
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2013-2014 Highlights: Programs Chapter offerings included 11 seminars, 4 breakfast sessions, and 6 lunch and learning
events The 2012-2013 Calendar offered over 180 CPE hours or over 23 days of training Overall feedback from the course evaluations continued to be favourable
In 2014-2015, the Programs Committee is looking forward to complementing its training events
with the IIA Canada National Conference taking place in Ottawa.
Thanks to all for a successful 2013-2014 and looking forward to an exciting year of professional
learning and networking, and new challenges ahead.
Craig Kolanko Annam Ganesan Chairs, Programs
Audit Leaders
The Audit Leaders Chair and Committee was created in 2011 in response to issues identified by
the local Chief Audit Executive (CAE) community regarding the need for greater knowledge and
thought leadership, networking opportunities, and related forums to help CAEs anticipate and
respond to emerging needs and to continually improve their practice and the value they provide
to their organizations. As such, the mandate of the Audit Leaders Committee is to support the
connection, knowledge sharing, and overall advancement of those matters of importance to
local Audit Leaders as well as the audit committee community.
Based on the results of consultations held since 2011, the Committee determined that the
greatest needs and reach lie within the federal government community of Audit Leaders,
followed by leaders within Crown Corporations, Audit Committee Members and also with Audit
Leaders within the private sector. A focus of the Committee’s 2013-2014 Operational Plan was
on engaging Audit Leaders within Crown Corporations, while continuing to meet the needs of
Leaders within the Federal community of Departments and Agencies.
2013-2014 Highlights: Audit Leaders
Conducted one-on-one interviews with 8 audit leaders from a cross-section of organizations, including Crown Corporations, to update the Committee’s understanding of key issues, priorities and learning needs.
Coordinated with IIA Canada Education Committee on the Audit Leaders Event scheduled for the National Conference scheduled to take place in Ottawa in October 2014.
Leveraged input from the interviews to design and deliver a morning-long session targeted at Audit Leaders. The May 14th event, titled “Staying on Top of Risk in Times of Change”
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was attended by over 20 Audit Leaders and featured:
o A lively and interactive panel presentation whereby a CAE, Executive Manager and Audit Committee member shared their insights and advice on staying on top of risks.
o A presentation from Citizenship and Immigration Canada on that organization’s use of Assurance Maps.
Commenced development of a strategy for the Committee to better engage with the community of Audit Committee members in 2014-2015.
Based on the a highly successful event in May 2014, there is a clear appetite within the local
Audit Leaders community for additional opportunities to connect with peers, hear from
specialists and generally share knowledge around areas of common interest. While the
Committee is very pleased to have its mandate validated, it needs to continually grow its
presence and tailor its strategies in order to best serve dynamic and diverse community. The
successes, as well as the lessons learned, from 2013-2014 will serve to support the
Committee’s Operational Plan for 2014-2015 and refresh its Strategic Plan.
The Committee wishes to acknowledge and thank Chapter Board members, volunteers, IIA
Canada and the numerous CAEs within the National Capital Region for their contributions and
support. It is because of their efforts that the Audit Leaders Committee has enjoyed success
and demonstrated progress during this, our second full year as a Committee.
As I am stepping down as Committee Chair, I wanted to take the opportunity to personally thank
the Chapter Board, and all present and previous volunteers that have helped the Audit Leaders
Committee take shape and serve the needs of the community. I look forward to supporting
transition to the new Chair and continuing the positive momentum in 2014-2015 and beyond.
Darren Budd, CIA, CRMA Chair, Audit Leaders
Member Services
The Member Services Committee’s mandate is to recruit and retain members to increase the
Chapter’s membership base and provide forums for networking, and events to continuing their
professional education. The Committee provides support to the Communications and Advocacy
Committees to enhance communications with members, and maintains the Ottawa Chapter’s
membership database.
During 2013-2014, over 60 Chapter members volunteered their time to assist with various
activities. The continued success of the Chapter is dependent on the time and contributions of
our volunteers.
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2013-2014 Highlights: Member Services
Membership Statistics:
As of April 1, 2014, membership has declined by 2% over last year to 1297 members (1330 in 2012/13). However, overall member certifications have increased.
There are 432 Certified Internal Auditors (383 in 2012/13) within the Chapter which represents 33% of our membership. The increasing trend of obtaining a CIA designation is reflective of the continued emphasis that our members and their employers are placing on obtaining professional auditing designations. The Chapter also has members who have IIA certifications in other areas as follows:
o Certification in Risk Management Assurance (CRMA): 160 members (103 in 2012/13).
o Certified Government Auditing Professional (CGAP): 98 members (78 in 2012/13)
o Certification in Control Self-Assessment (CCSA): 48 members (45 in 2012/13)
o Certified Financial Services (CFSA): 4 members. As this certification was recently established, statistics are not available for 2012/13.
The majority of the Ottawa Chapter membership is comprised of government employees (80%), which includes those who work for the federal, provincial, and municipal governments; and crown corporations. The membership has remained constant over the past few years. The largest single industry code identified by our membership is the federal government, of which there are 845 members (866 members in 2012/13)
We are always looking for more people to help us with our activities. Did you know that
members who participate as an officer or committee member with the Ottawa Chapter also
qualify for CPE hours? If you have time and would like to contribute to the success of our
Chapter, please contact: [email protected].
Thank you to all our volunteers for their time, commitment, and dedication.
Marianne Avarello, CIA Chair, Member Services
Advocacy
The Advocacy Committee is responsible for setting out and implementing strategies that will
promote the value of internal audit, influence public-policy decisions, and advocate investment
in internal audit. The Advocacy Committee also provides support to the local Chapter in liaising
with the IIA Canada Advocacy Committee, leading the advocacy strategy for the federal
government and also maintaining strong relationships with key partners (e.g. Office of the
Comptroller General, other organizations) to leverage advocacy goals.
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Over the last year, the Ottawa Chapter has liaised with IIA Canada in its advocacy efforts to
ensure alignment and to enable the sharing of perspectives. We have received excellent
support from IIA Canada, including active participation from the IIA Canada advocacy lead on
our Board. We are currently coordinating efforts in relation to furthering our federal government
advocacy activities.
During the year, the Committee also worked with other parts of the local chapter, such as the
Communications Committee and the Audit Leaders Committee, to coordinate our advocacy and
outreach efforts for internal audit. In addition, the Committee was embedded in the local
chapter’s activities to meet regularly with the Office of the Comptroller General to share our
perspectives and input, as appropriate.
On a go-forward basis, we will be exploring opportunities to further partner with the local internal
audit community’s key stakeholders (e.g. Chief Audit Executives, Departmental Audit
Committees, etc.), in order to continue to communicate our key messaging regarding internal
audit and the IIA to important stakeholders.
We look forward to continuing to work on our advocacy agenda and program in 2014-2015.
Keith Davis, CIA
Chair, Advocacy
Certifications and Events
The primary goal of the Certification and Events Committee is to sustain and help assure the
professionalism, value and credibility of internal audit through professional certification and the
application of the global professional standards. Through the Chair of the Certifications and
Events Committee, the Ottawa Chapter is committed to showcasing our leaders, promoting and
encouraging members to obtain IIA designations and promoting internal audit to organization
management, Chief Audit Executives and Office of the Comptroller General.
The Certification and Events Committee is responsible for the acknowledgement of certificate
recipients in the Ottawa and National Capital region, as well as the promotion of IIA
certifications to the membership and IA professionalism to the larger business community.
Aligned to these responsibilities, the committee responds to and assists past, current and future
recipients with inquiries related to the certification process.
In November 2013, the Committee organized the annual certification event to celebrate and
recognize the past year’s recipients and promote the designation throughout the community. As
in previous years, recipients were encouraged to invite the individual who was most influential in
helping them achieve their professional designation.
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In December 2013, the Committee organized the annual wine and cheese, where Chapter
volunteers were recognized for their contribution to the IIA community within Ottawa and the
National Capital Region, and members were encouraged to attend and network with peers and
colleagues in an early holiday celebration.
In May 2014, the Committee organized the Annual General Meeting (AGM), which is the final
event of the year for the Chapter, and includes a keynote speaker, luncheon and networking
opportunities in addition to the AGM itself.
2013-2014 Highlights: Certifications
Since June 2013, 114 chapter members were successful in obtaining their Certified Internal Auditor® (CIA®), Certified Government Auditing Professional® (CGAP®) or Certification in Risk Management Assurance® (CRMA®) professional designations: CIA – 46; CGAP – 17; CRMA – 51.
On November 6th, 2013 the Ottawa Chapter hosted a Certification evening at the Sheraton Hotel in Ottawa to recognize the achievement of the various certifications of the IIA. The event was well attended by over 80 people, including Board Members, graduates and guests. We were fortunate to have an excellent keynote speaker for the event, Mr. Joe Freamo, CAE at the Canadian Food Inspection Agency.
On December 5th, 2013, the Ottawa Chapter hosted a Wine and Cheese evening at the Sheraton Hotel in Ottawa to offer Chapter members the opportunity to network, mingle and kick-off the holiday season. The event was attended by over 90 people; IIA Ottawa Chapter volunteers were recognized for their contribution to the chapter and door prizes were awarded to various attendees.
Over the year, our committee responded to numerous inquiries and provided assistance to past, current and future recipients related to the certification process.
With approximately 1,300 members, the rates of IIA certification in Ottawa are impressive,
demonstrating the National Capital Region’s commitment to professionalism and continuous
learning within its audit community. The Certification and Events committee will endeavour to
continue this trend by the ongoing promotion and support of both the certifications themselves
and the members striving to achieve them. For further information on IIA certifications, please
refer to the Certification Corner – The Institute of Internal Auditors at:
http://www.theiia.org/certificationcorner/.
Emilie Wilcox, CIA, CCSA, CRMA Chair, Certifications
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Academic Relations
The Academic Relations Committee promotes and advocates internal audit on behalf of the
Ottawa chapter at post-secondary education institutions in the Ottawa area. The Committee’s
primary goal is to promote the internal audit profession and the value of IIA certifications to
future generations of business professionals. The Committee also strengthens membership
recruitment and supports local institutions in the delivery of relevant education programs.
Promotion and advocacy efforts of the Academic Relations Committee include:
Supporting and enabling the Academy of Internal Auditors (AIA), a growing student club initiated in 2012: collaborating with the AIA to promote internal audit and enable education and career networking opportunities for students
Networking with students: hosting and attending events to promote awareness and to educate students about the profession of internal audit and the IIA.
Promoting education programs: working with academic institutions to advocate and develop education programs that support the development of future internal auditors.
2013-2014 Highlights: Academic Relations
Supported the ongoing efforts of the “Academy of Internal Auditors” (AIA), a student club formed in 2012 to address a lack of awareness of the internal audit profession among students outside of the accounting discipline. The AIA includes members across faculties and across universities. While the club was initiated at the University of Ottawa, a strong chapter at Carleton University was established this year and it continues to expand its presence at post-secondary institutions.
Collaborated with the AIA to host a sold-out event in November 2013 with Kevin Page as keynote speaker. The event had the highest turnout to student events hosted by the Ottawa Chapter, with 80 students and 40 professionals attending.
Supported the AIA in facilitating an event with the Comptroller General, both Assistants Comptroller General and multiple internal audit professionals at the University of Ottawa.
Involved AIA student members in the Academic Relations Committee weekly meetings to share ideas, provide opportunities for coaching and mentorship, and combine efforts to address emerging trends and concerns in universities.
Shared lessons learned and leading practices developed by the AIA with other chapters to promote academic relations beyond Ottawa.
Collaborated with ISACA to present on IT audit, internal audit and opportunities in related career paths at universities.
Presented at local academic institutions what the profession of internal audit entails and what the IIA offers. Attended student networking events hosted by the University of Ottawa.
Supported the University of Carleton in offering CIA preparation classes based on the IIA’s CIA Learning Program.
The Academic Relations Committee has helped to increase student awareness of the internal audit profession. Feedback provided by students, instructors, and other academic relationship partners continued to be very positive as they welcomed continued partnership with the IIA
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Ottawa Chapter. The on-campus presence through collaboration with the AIA was extended this year and will continue in 2014-15. Specifically, we will continue academic advocacy with the renewal of student engagement initiatives in partnership with the AIA aimed at expanding internal audit awareness within the student community. We will continue our focus efforts on interactive student events and seek opportunities to partner with academic institutions.
Sarah Lyons Chair, Academic Relations
Communications With the Chapter’s revised Board structure in 2011-2012, a key change was in establishing the Communications Committee, and formalized the role of Communications Chair, which expanded the previous role and activities of the Newsletter Chair.
The Communications Committee is responsible for the establishment of a communication strategy to effectively reach and communicate with Ottawa Chapter members, CAEs and key stakeholders and build “brand awareness; support Board members’ communications needs, working with them to define and execute appropriate communications strategies; oversee the Chapter’s communications and marketing products and services including: email and other marketing campaigns, and the annual report and other print publications; liaise with the Webmaster for communications through website and new social media.
In 2013-14, the Chair worked to better define the role and liaise with other Board members to
identify how the Communications Committee can best support the Ottawa Chapter. The
activities that resulted are captured below.
2013-2014 Highlights: Communications
Starting in February 2014, produced monthly “newsletter” emails to communicate and promote the activities of the Chapter’s various committees, gather feedback from Ottawa Chapter members and highlight upcoming features or events.
Communicated key events and information to IIA Ottawa Chapter members via streamlined “eblasts” to Chapter membership.
Enhanced the common look and feel of our Chapter communications and implemented new products and communication services such as monthly “newsletters” and “eblast” reminders for upcoming Chapter events and began to streamline the process for requesting Chapter communications from Communications Committee.
Liaised with IIA Ottawa Chapter members regarding any queries or concerns they have, directing them to the correct Chair or HQ, as required.
Liaised with IIA Canada, other Canadian Chapters and key communication representatives of internal audit communities to share communications products, initiatives and leading practices for communications nationally.
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Going forward, we will continue to strengthen communications products, use social media to
promote activities and events and streamline communications to Chapter members. Ongoing
collaboration with the Webmaster for new joint initiatives, website development, promotion of
events and the Chapter’s social media presence will continue. We will also further explore
opportunities to partner with IIA Canada and share communications initiatives and leading
practices.
Emilie Wilcox, CIA, CCSA, CRMA Chair, Communications
Webmaster The Webmaster enhances and updates the Chapter’s website and social media sites (LinkedIn and Facebook) with announcements, events, job opportunities, training and additional information for our members on an ongoing basis. The Webmaster’s continuous interaction with other Board Chairs and Committees feeds much of the site’s content. The Webmaster also redirects comments and inquiries received through the website back to the Chairs and Committees for appropriate follow up and response.
2013-2014 Highlights: Webmaster Enhancements of the main website, including new functionality (www.theiia.org/ottawa)
The “About Us” page presents the Board’s Chairs. We hope this page will help members get
acquainted with the Board and become involved in the Chapter’s activities.
Re-designed “Training and Events” website with additional information like pictures of past
events and additional training material
Ongoing updates of the website including events, training, job opportunities and other
information for our members
Continuously seeking opportunities to increase the user-friendliness of the website
Social media presence on Facebook and LinkedIn (see link below). Both pages are
frequently updated with announcements, events, job opportunities and news items related to
Internal Audit. Social media allows members to communicate directly with one another and
chapter members and provides information in a highly responsive environment.
To visit the IIA Ottawa Chapter, please use the links below:
Website: http://www.theiia.org/Ottawa
LinkedIn: http://www.linkedin.com/groups/IIA-Ottawa-Chapter-4236155
Facebook: http://www.facebook.com/pages/IIA-Ottawa-Chapter/347323121959841
Peter Cardeneo, CIA, CISA, CRISC
Chair, Webmaster
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7. Board of Governors for 2014-15
Position
Name
Term in Role for 2014-2015
On Board
Since
President Michèle Serano 2nd year 2009 Vice President Strategy Joseph Carpinone Proposed 2009 Vice President Operations Sarah Lyons Proposed 2012 Treasurer John Asher Proposed 2014
Secretary Andrea Dorego 2nd year 2013 Chair of Programs Annam Ganesan 2nd year 2012 Co-Chair of Programs Saira Kanani Proposed Past President Julie Champagne 2nd year 2008 Audit Leaders Marco Perron Proposed Member Services Marianne Avarello 3rd year 2011 Advocacy Clarissa Crane Proposed Certifications & Events Lisa Arroyas Proposed Academic Relations James Go Proposed Communications Sandra Lalli Proposed Webmaster Peter Cardeneo 7th year 2008 TBS Representative Terry Hunt 1st year 2014 IIA Canada Representative Carmen Abela 3rd year 2002
IIA Strategic Plan
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Appendix A: IIA Strategic Plan 2012-2015
Appendix A: IIA Strategic Plan 2012-2015
Key Result Areas Strategies Mission Statement Key Focus Areas
Through its volunteers, IIA Ottawa:
Promotes the Internal Audit Profession Promotes and advocates for the internal audit profession in Ottawa and across the federal public service by: • Building awareness and a common
understanding of the profession’s value to organizations; and
• Promoting the profession of internal audit as a career of choice for top talent.
Promotes Standards and Accreditation Promotes professionalism, value and credibility of internal audit by promoting professional certification and the application of the global professional standards and providing access to certification training opportunities;
Builds Expertise and Value in the Profession Strengthens the expertise and value of the profession through facilitating thought leadership, innovation and professional development;
Provides Timely Services Provides outstanding and timely services to all Ottawa members; and manages its operations in an accountable, financially sustainable, transparent and collaborative fashion, in accordance with the highest standards of governance and ethics.
Building Capability
and Value of IA
Community
Strengthening Chapter
Capacity
Supporting
IIA Canada
PROFESSIONAL DEVELOPMENT PROGRAM
Deliver a professional development program that
supports professional certification
and continuous learning.
CONNECTING OUR MEMBERS
Provide opportunities for members to connect, share
knowledge and advance thinking on matters of local
importance.
PROMOTION & ADVOCACY Promote the value of internal audit, influence public-policy
decisions, and advocate investment in internal audit.
CHAPTER GOVERNANCE & MANAGEMENT
The Chapter’s governance processes, structure and bylaws support effective
decision-making and implementation success. The chapter manages itself in a
sustainable, fiscally prudent, transparent and collaborative
fashion.
CONTRIBUTION TO BUILDING IIA CANADA
The Chapter contributes to the IIA Canada’s formation
and development.
1. Develop an IIA Ottawa strategy for supporting IIA Canada, including how we will ensure involvement in committees and working groups.
2. Develop and share Ottawa’s perspectives and position on how roles and responsibilities would be best shared between IIA Canada and chapters.
3. Play a leadership role with IIA Canada in relation to the Federal Public Sector.
1. Enhance chapter governance by more clearly defining roles of board members and committee structures and ensuring that operational plans are well aligned to this structure.
2. Ensure chapter sustainability by strengthening succession planning and developing a resourcing strategy to support programs, financial management, coordination, and communications.
3. Explore how we can leverage the IIA’s new Chapter Document Management System to share best practices.
4. More fully engage volunteers. 5. Establish a communications strategy to effectively reach and communicate with our
members, CAEs, audit committee members, business leaders, and public policy makers.
1. Establish and put in place a national advocacy strategy for the federal public sector to promote the value of internal audit and the IIA.
2. Develop and implement a membership recruitment and retention plan, including an outline of target markets and various strategies to reach these markets.
3. Leverage existing IIA materials to promote and advocate the value of the profession with CAEs, audit committee members, business leaders, and public policy makers.
4. Establish or enhance partnerships with other organizations (e.g. OCG, FMI, CAs, ISACA, universities, etc.) to promote internal audit, showcase our IA leaders and members, and improve learning opportunities.
1. Design and deliver a value-added program of training courses, aligned to member needs and OCG competency levels.
2. Promote the value of the IIA certifications and facilitate CIA and CGAP training.
1. Develop and implement a strategy to provide networking and knowledge sharing opportunities that promote best practices, developments in the profession and emerging issues.
2. Develop and implement a strategy to deliver a series of events and discussion forums for audit leaders that focus on challenges and emerging issues.
