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The Implementing Best Practices (IBP) Initiative A partnership dedicated to improving reproductive health A partnership dedicated to improving reproductive health 10 years at a glance 10 years at a glance 2000 2000 - - 2010 2010 Margaret Usher-Patel and Suzanne Reier, IBP Secretariat Department of Reproductive Health and Research, World Health Organization On behalf of the IBP Consortium

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Page 1: The Implementing Best Practices (IBP) Initiative · The Implementing Best Practices (IBP) Initiative ... How can re reduce duplication and harmonize approaches? ... PHI supports "Group

The Implementing Best Practices

(IBP) Initiative

A partnership dedicated to improving reproductive health A partnership dedicated to improving reproductive health

10 years at a glance10 years at a glance

2000 2000 -- 20102010

Margaret Usher-Patel and Suzanne Reier, IBP Secretariat

Department of Reproductive Health and Research,

World Health Organization

On behalf of the IBP Consortium

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2010 2010 -- 33 Consortium Members33 Consortium Members� CORE� East, Central, Southern African

(ECSA-HC)� ExpandNet� Family Care International� FIGO� Institute for Reproductive Health,

Georgetown University� International Council on

Management of Population Programs� Marie Stopes International� John Snow Inc. � Partners in Population &

Development � Population Council� Population Reference Bureau� Program for Appropriate Technology

in Health � Regional Centre for Quality of

Health Care, Makerere University, Uganda

� University Research Corp.� White Ribbon Alliance

* WHO/RHR* USAID * UNFPA * EngenderHealth* FHI * IPPF * IntraHealth* JHPIEGO* JHU* MSH * Pathfinder International* Public Health Institute

• Academy for Educational Development

•Bill and Melinda Gates Institute for Population andReproductive Health

• CARE• Centre for African Family

Studies, KenyaCentre for Development &Population Activities* Founding Members

VALUE ADDED•Expands the reach of individual members

•Complementary strengths

•Power in partnership

•Re-igniting interest and political will for reproductive health

•Reduces duplication of effort

•Harmonizes approaches

•Promotes cost-sharing

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2010We have a vibrant and dynamic partnership

For over a decade we have shared acommon vision

• To establish strengthen and maintain networks committed to working at the global, regional and country levels to ensure that practical and cost-effective best practices are shared, utilized and scaled up in reproductive health programmes world wide.

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For over a decade we have shared a

common commitment

• Reduce duplication of efforts, harmonize approaches

• Support synergies that accelerate the achievement of common goals

• Improve the documentation, introduction, adaptation, utilization and scaling-up of evidence-based and proven effective practices

• Support the Ministry of Health in networking and co-ordinating the implementation

• Foster innovation and creativity, support champions and advocacy,

• Strengthen leadership and the management of change

• Provide in-country support, mentorship and follow-up

• Improve access to and the use of information and create a culture of sharing and exchange of knowledge and experience to improve practice.

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Where did we begin?

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How can be listen and build on

the experience of people from

other organizations and

countries to improve practice

How can we

manage change

We know what to do

but are not addressing

the how

We must be practical

and realistic

How can re reduce

duplication

and

harmonize approaches?

We may work in

different agencies but

but we are addressing

similar problems

How can we network

with networks

to accelerate achieving

common goals

How do we engage

people in the learning

and change management

process

How can we share

and exchange ideas, knowledge,

experience with other

organization and

across countries?.

How can we work

with countries

and ensure effective

follow-up

How can the IBP be

thought provoking

systematic process

How are effectively are

guidelines, tools

and materials we produce

accessed and used?

How can define, document

and scale up

best practices?

How effective is the use

of information?

Effective management is the

missing link in improving

Reproductive health

How can we

build on experience?

How can we work

collaboratively towards

A common goal?

Review the literature

How do we share

And exchange

knowledge

more effectively?

In 1999 by asking "How can we" questions

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Last quarter 1999

??????

• 8 International organizations agencies ask themselves:

• How effective is the use of theinformation we produce?

• How is it used and applied in practice?

• As partners we undertook an:

� Analysis of the evidence � Analysis of what is happening

in countries� Analysis of lessons learnt

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The Birth of DAU Process(Disseminate, Adapt and Utilize Technical Guidelines

and Tools)

We said in 2000:

Information transfer requires:

• Innovation

• Access to and the sharing of information

• Building on existing levels of knowledge

• Sharing experience and self selecting information according to need

To create change in practice requires

• Effective collaboration

• Supporting a process that helps people to access the best available information to meet their needs when they need it

• A systematic and strategic approach

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Adaptation and ApplicationAcceptance

Awareness

andAdvocacy

Adherence

Step 2.

Acceptance

• Reach consensus

• Develop country workplan and

strategy

• Revise policies and national guidelines

Step 4.

Adherence

• Define process indicators

• Use learner supported systems

• Monitor and evaluate

Step 3.Adaptation and Application

• Develop organizational

support

• Define performance goal and

analyze challenges.

• Support the infrastructure

and organization of the

service

Steps in the DAU Process conceptualized as

managing a river of change

Step 1.

Awareness and Advocacy

• Assess needs

• Involve key stakeholders

• Introduce new and emerging

ideas

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2000 – 2001 DAU Partnership formedDAU vision:

• To work with countries to create networks and an enabling environment that supports the development of practical strategies to bring evidence-based best practice into wider programmatic use.

Partners started develop interactive training tools:

• Mini Universities, Technology Café, Tool kits, Advocacy kits, Posters

• Facilitator training manual for performance improvement

• Leadership and management of change

• Preparation of DAU papers

• Framework for follow-up

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The DAU Principles

Principles:

•Collaborative and inclusive

•Multi-disciplinary

•Practical and realistic

•Responsive to local conditions

•Manages existing and new information

•Evidence-based

•Creative in finding solutions to problems

•Results orientated

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DAU launched in China:

2000 and 2001

2000:• Invitation by the State Family

Planning Commission (SFC) to support the updating of family planning technicalinstructions

• Revised and published 2001

2001• Support the introduction of the performance

improvement process to provincial managers to introduce thefamily planning guidelines.

• SFC organises follow-up

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Nepal Launch 2000

DAU process

Acknowledge contributions and attributes of partners

Network to support learning and creativeprogrammes that adapt and apply best practices

Build partnerships

Support shared learning

Create local ownership

Build on what exists

Foster creative thinking

Develops managerial and technical skills

Lead and supports a process of change

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What happened next?Countries were active

• Nepal participants formed the DAU Club and worked with the

MOH to update family planning guidelines

• Published within one year

• Participants from Uttaranchal State India also

formed the DAU Club

• Their goal was to improve the quality and uptake

of vasectomy services.

• Within one year they reported increasing services

and the training centre serving as a model to train

in which to train others

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What happened next?Partners reviewed the feedback received

• It is a great process but countries must decide on their own

information needs

• New technical guidelines do not solve the

operational and managerial problems

• DAU – too linear, top down and only focused on

international guidelines

• There is a need to learn from local rather than international

experience

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2002Feedback was a catalyst for re-thinking our strategy and

launching the:

Implementing Best Practice (IBP) Initiative

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To effectively exchange and transfer knowledge, information,

expertise, and experience in order to improve practice

Our challenge

Overcome the gap intransfer and application

of knowledge

Improve practice and

health

Unlock and share our knowledge and experience

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IBP Initiative launched in Egypt: 2002 Egypt, India, Jordan, Lebanon, Pakistan, Palestine, Turkey and Yemen.

• Country teams from Egypt and Jordan formed before the meeting, with

local funding and support

• Information needs assessment undertaken and agenda

tailored to meet local information and managerial

priorities.

• More emphasis on leadership, the management

of change, and how to use the performance

improvement process.

• A more structured follow-up programme supported

by an IBP partner already working in the country

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Country action: Country action:

MMobilize networks of reproductive health professionals

and advocates not necessarily working with each otherbut all working in the field of reproductive health

Partners

Agencies

Institutes

NGOs

Donors

Projects

IBP

Country steering

committee

Consortium

• Create Communities of action• Identify common areas of performance• Locally grow activities to meet local

needs

Leadership

of MoH

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Partners support the formulation and

implementation of collaborative strategies

Jordan, 2002 Jordan, 2002

• Network formed under the leadership of MOH

As a partnership: As a partnership: • Developed one national family

planning guideline

As individuals: As individuals: • Developed different levels

of training curricula

Collectively• 2004 Launched a national

strategy to improve family planning

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Partners support the use of proven effective managerial,

training and performance improvement models

Egypt, 2002:

Network formed under the leadership of MOH and MSH

"Cairo Club"

The partnership was a catalyst for action

In 2003,, the districts of Aswan, the districts of Aswan, DarawDaraw

and and KomKom OmboOmbo increased the increased the

number of new family planning visits number of new family planning visits

by 36%, 68% and 20%,by 36%, 68% and 20%, respectively

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Partners support the use of proven effective managerial,

training and performance improvement models

Egypt, 2002: Egypt, 2002:

Network formed under the leadership of MOH and MSH

"Cairo Club"

The work continues under the leadership of the MOH

In 2005, Aswan Governorate focused on scaling up effective practice to reduce maternal mortality rate

In 2007 - They succeeded. The maternal mortality

rate fell from 85.0 per 100,000 live births to 35.5 per 100,000.

Process shared with Afghanistan

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2003: Partnership formalized as IBP Consortium

PHI supports "Group Jazz" to help partners review our strategy:

• Undertake an extensive review of our to work

• Develop our brand promise

• Reformulate our vision, goals objectives and strategy of the IBP Work Plan

• Senior fellow from PHI supported byUSAID joins IBP Secretariat

• Partners continue to work in task teams

• Partners start to analyse the principles of knowledge management

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2003IBP Initiative launched in 4 States in India

Uttar Pradesh, Uttaranchal, Jharkhand, and Andhra Pradesh.

• MoH supports local partner steering committee that work incollaboration with IBP partners

• States visited to foster commitment and teams selected from each State

• Information needs assessment undertaken

• Focus on:� Information sharing and exchange

� Applying performance improvementframework

� Leadership and the management of change

� Mentorship and follow-up� Interactive learning and engagement

• 250 Participants

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IBP India Launch: 12 months later

Supported by the Steering Committee, MOH

and WHO/Country Office

under discussionLocal plans to cascade IBP Process to mid-

level managers

undertakenLocal initiatives to use best practice materials

and disseminate/introduce to local staff

maintainedMentorship and follow-up programme

implementedPlanned activities

maintained IBP State teams meet at regular intervals

maintainedMOH support

ActionActivity

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India – Follow-up

Uttah Pradesh

• Challenge: To increase access to family planning services.

• Problem: Poor housing and conditions for Auxiliary nurse midwives (ANM) in rural areas so no one will go there.

• Action: Collective advocacy with health and finance ministries

• Result 1: Within three months rental subsidy for ANMs increased by 150Rupees: Housing and working conditions included in next 5 year health plan.

• Result 2: As part of the roll out of the RCH II strategy planning meetings local teams a information transfer and exchange with mid level managers.

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India – Follow-up

Jharkhand

• Jharkand Secretary of Health forms Jarkhand Health Society (JHS) with local NGOs for joint planning and action

• They develop a plan to link with grass root agencies to improve

maternal health and access to essential obstetric care in rural areas

• Campaign days planned and implemented

• JHS and IBP support knowledge exchange and performance improvement workshop for district managers

• Follow up by partners

• JHS exists today.

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IBP Launch Africa: 320 Participants

Entebbe, Uganda, November 2004More than just a meeting – a beginning of a journey

• Planned by a steering committee representing five countries, Ethiopia, Kenya, Tanzania, Uganda, Zambia

• Countries teams selected and local funding and support leveraged

• Information needs assessment and priorities assessment

• Grounded on sharing of knowledge

and experience

• Strengthening leadership

through the management of change

and performance improvement

• Partnership, collaboration and innovation

• Maintaining momentum through follow-.up

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Africa LaunchAfrica Launch –– one year laterone year laterSupportive followSupportive follow--up to share progress and up to share progress and

acknowledge successacknowledge successKenya

Ethiopia

Uganda

Tanzania

Zambia

Local initiatives

Creation of an advocacy plan and development of training materials to support the implementation of family planning programmes

Strategies to support the integration of family planning with VCT and PMTCT have been initiated

Supporting the repositioning of family planning, focusing on advocacy and integration with other services

Team expanding and focusing on coordinating reproductive health efforts

Partners supporting the updating and dissemination of FP/STI guidelines

Examples of individuals leading the implementation of innovative practices

CountryCountry ActionAction

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IBP Africa Launch: Ethiopia follow-up

Ethiopia: 2004

• Led by IBP partners and MOH local IBP Steering Committee formed 35 members

• Plan to incorporate family planning into VCT and PMTCTthroughout the country

• Strategy launched in 7 regions of the country focusing onlessons learned and best practices.

• Country has many local best practices not documented andscaled up.

Ethiopia 2006• IBP partners support the identification, documentation and scaling up local

best practices in 4 regions

Ethiopia 2008• Documenting Reproductive Health Practice in Ethiopia published by MOH

and partners

Follow-up continues

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IBP Africa Launch: Kenya follow-up

Increase uptake of family planning

April April 20042004

May May 20042004

Launch of the IBP

initiative

June June 20042004

June June 20042004

Oct Oct 20062006

Development of

performance goal

Formation of country

team Dissemination of results

Development of country action

plan

18 months implementation period

Dec Dec 20052005

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Kenya:Co-ordinated effort increases family planning

uptake by District

0

10000

20000

30000

40000

50000

60000

70000

Malindi Homabay Meru

South

Nakuru Nyeri Kisii Bungoma

Jan-June '05

July-Dec '05

Total # of FP users

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Kenya team continues2007 - 2010

Kenya team

• Addresses issue of commodity security and

successfully advocate for national budget line

• Introduces fostering change and scaling up of

effective practices to increase family planning

• Compiles a compendium of reproductive health

best practices

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Countries Countries

of of

general general

focus focus

N=105N=105

Countries Countries

of of

intensified intensified

focus focus

N=42N=42

Countries Countries

ofof

inin--depth depth

focus focus

N=12N=12

IBP Partners support the WHO/UNFPA Strategic IBP Partners support the WHO/UNFPA Strategic

Partnership Partnership programmeprogramme to disseminate evidenceto disseminate evidence--based based

guidelines to countries through regional meetings and guidelines to countries through regional meetings and

country support.country support.

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2005: 22 IBP Partners revisit the IBP strategy• Incorporate knowledge sharing, exchange and improved access to and

the use of information

• Away from international best practice to locally identified and

documented best practices

• Towards processes that strengthen leadership, management of change

and performance improvement

• Collaborative efforts to support country specific activities, identification,

documentation and scaling –up of local best practices

• Engaging collectively in advocacy and action

• Towards defining best practice and more proactive promotion of the IBP

Initiative and process.

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IBP Partners define best practice

• A process, procedure, tool or principle that is based on

scientific evidence and/or programmatic experience and

has improved the quality of health programmes.

• For our purposes, a best practice is identified as "best" at

this moment in time in a particular situation. It refers to

evidence based practices or proven effective practices

and considers lessons learned to help the adaptation of

the best practice to other settings.

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IBP partners redefine our "Mission"

• Support countries to fulfil their

reproductive health agendas by

strengthening international, regional and

country co-operation to share experiences

aimed at improving the introduction,

adaptation, utilization and scaling-up of

best practices in reproductive health.

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IBP Partners redefine our IBP Strategy

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Overview of activities at the global level

How-to guides – developed by partners and shared with other

organizations:

A set of guides to support the planning and organizing of IBP’s interactive

methodologies.• How to

– Plan and Organize a Mini-University.

– Plan and Organize an Information Exchange Bazaar.

– Plan and Organize a Poster Session.

– Plan and Organize a Technology Café.

– Plan, Organize, Manage, Launch and Facilitate Virtual Knowledge Networks and Discussion Forums.

– Management and Performance Improvement training:

• Implementing Best Practices Facilitator Manual.

• Implementing Best Practices Participant Manual and Worksheets.

• Best Practice Tool Kits – CD Roms

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Guide to Fostering ChangeGuide to Fostering Change• What is it? A tool to link RH best practices with proven

practices for successful change.

• Who developed it? The international interagency IBP/MAQ Fostering Change Task Group supported by USAID and WHO

• For whom? People in a position to foster and support change at the district, regional and country level (e.g., MOH, Reproductive Health Task Group, NGOs, etc)

• Based on what? Best practices for managing and leading change and collective experience and lessons learned.

• How is it being used? Countries use the structure to improve priority issues, countries using guide with partners, virtual programme

Collectively and Deliberately FOSTER CHANGE

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IBP partners promote sexual and reproductive health for persons with

disabilities• WHO/UNFPA Guidance note

• An estimated 10% of the world’s

population live with a disability.

Persons with disabilities have the

same sexual and reproductive

health (SRH) needs as other people.

Yet they often face barriers to

information and services.

• This guidance note addresses issues of SRH programming for persons with disabilities

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Overview of recent regional activities

• IBP partnership, supports Repositioning Family Planning Conference, held in Ghana, 2005,

• IBP partnership supports the Extending Service Delivery Project (ESD).

• The ESD project embraces the principles and purposes of the IBP Initiative

• In Africa ESD activities have been undertaken

• Angola, Burundi, Democratic Republic of the Congo, Ethiopia, Guinea, Kenya, Nigeria, Southern Sudan and Tanzania.

• In Asia and the Near East, the ESD project has worked in• Egypt, India, Indonesia, Jordan, Nepal, Pakistan and Yemen.

• The IBP partnership has supported each launch meeting, and the IBP secretariat has followed Afghanistan and Jordan

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Overview of recent regional activities

2009: WHO Eastern Mediterranean Regional Office (EMRO)

and IBP Partners convene Fostering Change Workshop to

Scale up Family Planning for 18 countries from the region

IBP meeting on Family Planning

2010 IBP partners conducted a more intensive Fostering

Change training programme for representatives from eight

high-priority countries in Rabat, Afghanistan, Djbouti, Iraq,

Morocco, Pakistan, Somalia, Sudan and Yemen.

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Overview of recent regional activities

• 2009: Fostering Change training and support for "Money Well Spent" project - East, Central and Southern Africa (ESCA)- Health Community:

• The subjects of their plans are:

• ECSA-HC: Strengthening financial sustainability through resource mobilization

• Kenya: Preventing postpartum haemorrhage in provincial hospitals

• Tanzania: Infection control in maternity wards

• Swaziland: Referral system through midwives for high-risk deliveries

• Uganda: Contraceptive security in tandem with family planning outreach camps

• Zimbabwe: Youth-friendly family planning services in nursing schools.

• As of March 2010 all teams had work underway.

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Example of country action: Coordination, collaboration, cooperation and strategic thinking to accelerate reaching common reproductive health goals

• Integration of PMTC/VCT/FP – Kenya, Tanzania

• Documentation, sharing and scaling up of local effective practices –

Ethiopia, Benin, Kenya

• Link with other interventions and support to countries to adapt and apply

WHO guidelines (SPP/Africa – Nigeria, Zambia, Indonesia, Benin)

• Analysis of community based services and partner exchange

(Mali, Madagascar, Cameroun, Ghana, Ethiopia)

• Scaling up the Extending Contraceptive Choice, Zambia

• Scaling up Post Abortion Care in six countries in Francophone Africa

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Virtual Fostering Change ProgrammeBlended learning that combines e-learning, virtual networking

and knowledge sharing to support implementation of plans

Participants maintain a high level of interest and engagement

for over 1year

• Supporting country follow-up to workshop on scaling up best practices in post-abortion:

– Teams from Burkina Faso, Guinea, Mali, Niger, Rwanda, Senegal and Togo

• Supporting follow-up to ESD Conference in Bangkok, 2007– Teams from Afghanistan and Yemen and two from Jordan—that had

attended

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International Conference on Family Planning: Research and Best Practices

Kampala, 2009• IBP partners organized the third day of activities focused on taking

Knowledge to Action in collaboration with The Bill and Melinda

Gates Institute for Population and Reproductive

Health at the Johns Hopkins Bloomberg

School of Public Health

• IBP partners synthesize the knowledge shared

into:

– 5 key challenges, 3 key managerial processes

and 5 key actions that will support

the effective scaling up of family planning

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What is the IBP Knowledge Gateway?

• An electronic communication platform that connects people around the world through virtual knowledge networks and

online discussions

• Research and developed

by WHO/RHR/WHO/ITT and a number

of IBP partners 2002 – 2004

• Launched 2004 with 300 users

• Now the most popular electronic communication platform in the health and development sector, with a total membership of >200.000 from 200 countries/territories

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What does the IBP Knowledge Gateway do?

• All correspondence and documents are archived in a community's workspace

• Ability brand and customize the appearance of online communities

• Capacity to reach 200 countries and territories

• Real time and virtual support to establish and maintain communities

• Functions on a cost-sharing basis

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How can the IBP Knowledge Gateway be used?

• Small working groups– Preparing for a meeting– Review of documents– Sharing materials and tools

• Follow-up of conferences and workshops

• Large virtual community related to your work– Sub-communities on specific topic areas

• Virtual online global discussion forums

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IBP Knowledge Gateway has many names and uses

The IBP partners supports other organizations and agencies toestablish, launch and manage their own customized branded virtual knowledge networks and discussion forums

http://hpv-vaccines.net/

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http://knowledge-gateway.org

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2002 2004 2006 2008 2010

Research and

development

IBP KG/RH launched:

300 users

Platform adopted by WHO

as corporate tool

Departments in WHO

launch their own

knowledge networks

(e.g. GANM)

IBP KG/RH: 5000 users

105 countries

96 communities

Others outside WHO

customize and brand the

IBP/KG for their

knowledge networks e.g.

• World Dental Federation

• UNHCR

• UN Staff College

IBP KG/RH: 12,053 users

390+ communities

7 global discussion forums

Total Membership:

200,000+ users

Organizations and

agencies own their own communities, e.g.

• Dgroups (100,000+

members)

• E-Portuguese

• HUG

• IDS

• HIFA 2015

IBP KG/RH:

18,200+ users

490 communities

15 global discussion

forums

Growth and Development of the IBP Knowledge Gateway

Line represents growth of the IBP Knowledge Gateway for Reproductive Health (IBP KG/RH)

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Benefits of participating in virtual knowledge networks

• Network and communicate with other inter-disciplinary and multidisciplinary professionals worldwide

• Learn from and encourage each other

• Learn about resource materials and tools, promising and effective practices used by other organizations and countries

• Provides a platform to contribute your voice, your opinion, your knowledge and experience to policy and practice dialogue

• Share problems and challenges

• Share your knowledge with someone who is not connected

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IBP Consortium: Our value added A shared vision for improved reproductive

health• Expand the reach of each individual member

• Comparative strengths that complement and support each other

� Power in partnership – coordinated effort, more than just the sum of the individual agencies

� Re-igniting interest in, and political will for, reproductive health

� Reduce duplication of effort to improve value for money

� Harmonize approaches to accelerate change

� WHO and partners stand behind and support the use of evidence-based practices

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Please send your

feedback and storiesto:

[email protected]