THE HOPE SYMPOSIUM 2012Influence Through Integrity

NLP Canada Training, Inc.September 29, 2012 Emmanuel College

www.nlpcanada.com

Make Shift Happen

In your registration kit, you will find a pad of sticky notes.

As you listen to each speaker, find a word, a phrase or a point that will reflect the value you find in the presentation.

After each panel, add the sticky notes to the poster board for each speaker.

Of course the speakers will enjoy finding out what worked for you. More importantly, you will become more aware of the new ideas, attitudes and perspectives that are influencing you today.

Noticing what works will shift what you think and how you feel. You’ll get more of what you want by offering positive, enthusiastic feedback when you notice it.

Programme Welcome & Introduction - Linda Ferguson

  Presentation of Trainer's Certificates to Ron Vereggen and Andrew Freund

 Integrity in Training: Ron Vereggen and Andrew Freund

Break

Integrity at Work: Integrity and Influence in Organizations & BrandsKerry OwenMike VerheyDeb Gould

James PerlyErika Bailey

Lunch Break

 Book Launch:  Shiftwork, by Linda Ferguson

How to Develop and Support Your Own Integrity: Practices for Mind and Body Susan Hobson

Johar SinghKathleen MilliganJohn Steuernol

Music by Willard Bond

Break

Influence Through Integrity: Models Worth FollowingSheri Andrunyk

Ann JaganEarlyn SharpeMichel Neray

Closing Keynote - Michael Murray, "4000 Books"

What Makes NLP Canada Training Different?

When you are talking to friends about NLP, it is important to let them know that you are talking about NLP as it is trained at NLP Canada Training. While lots of organizations offer some form of NLP training, and many make claims to offering quality NLP training, we do things a little differently here.

Originally, the difference at NLP Canada Training was that we offered NLP New Code as it had been developed by John Grinder. New Code was more holistic than other forms of NLP. It could be learned more quickly and applied more effectively because it accurately reflected the balance of conscious and unconscious processes that is natural to people who are performing at their best.

That was a good starting point. We've moved further. We now understand that the integration of body, conscious awareness and unconscious processes is the single most important determinant of performance. We now understand that developing personal integrity is the purpose of all the NLP techniques for rapport, influence and change. Integrity is the heart of sustainable, ethical influence.

NLP Canada Training is both a company and a community of practice where we explore and support the development of stronger personal integrity. Our practitioners use the full toolkit of NLP and related models to make choices about the states they will experience and the directions they will move. They respond to changing situations and challenges by finding their balance and maintaining their integrity. They create change in the world by changing themselves as they relate to the world.

When you train with NLP Canada Training, you will learn the same techniques for observing, stabilizing and transforming relationships that everyone learns who studies NLP. You will find that these techniques only achieve the results you want when you consistently work on your own integrity. You will know what to practice so that you can keep it together through challenging times and enhance the results you get when times are good.

Our Speakers (in Order of Appearance)*Designates a member of the NLP Canada Training Advisory Board

Andrew Freund*On the one hand, Andrew spent twenty years as a theatre professional, directing with some of the top companies in the country. On the other, he is an expert in recruiting technical and engineering professionals. He is exceptionally good at helping others identify what they need to find their best ideas and make the right moves at the right time.

Ron Vereggen*Ron began his exploration of NLP in the same class where Linda Ferguson did her practitioner certification. Ron combines his passion for self-development with a very successful career as an IT project manager. He has developed one model of success as the Rapid Success Coach and is currently working on a new website, Mastery Rocks.

Kerry OwenKerry is Managing Partner at vivid connections, a brand consulting company based in Toronto. If you're looking for energy, creativity, inspiration and honesty, look no further. Kerry has it all neatly packaged and waiting just for you. Kerry is a people person with a knack for making the complex seem simple.

Mike Verhey*Mike’s background includes more than 27 years of corporate management, consulting and training initiatives. As a business coach with executive and general management experience, he has created solutions across many industries and organizations.

Debra GouldDebra Gould has been a serial entrepreneur for almost 25 years. As president of Voice Of Possibility Group Inc., her mission is helping people realize the many possibilities that lie around the next corner when they build a business around their passions.She writes the popular blog, Home Staging Business Report, and has published 5 guides for home stagers.

James PerlyJames entered the world of business at the age of 22 when his father passed away and left him the family business, Perly’s Maps.  He began James Perly Consulting and currently focuses on overall brand and strategic management, as well as large client services.  He also serves on the board of advisors for Profit Magazine.

Speakers

Erika BaileyErika says, "I call my work Change Artistry because Change Management implies it can be managed…that we can hold it still and work with it.  It is an art to engage and participate in change and that's what I do with my clients. "  Erika works as a site coach for the Canadian Positive Deviance Project and a new Front-Line-Ownership project.

Linda Ferguson*Linda joined NLP Canada Training in 2003 and became Senior Partner in 2004. She develops and trains innovative programs in NLP, coaching and storywork and is the delighted leader of the thriving community of NLP Canada Training. Her Ph.D. in modern poetry taught her that paradox, storytelling and passion are the heart of great communication.

Susan HobsonSusan divides her time between performance coaching for athletes from high school through professional levels and an executive coaching practice. A graduate of both Princeton University and the NWHL, Susan brings high energy, focus and commitment to her coaching.

Johar SinghJohar has been a student of yoga and meditation for over 15 years. He was fortunate to discover the art of meditation as a teenager – and have it ignite a fascination with human potential that shaped his future education and training. Joe later earned a Masters degree in Curriculum, Teaching, and Learning from OISE.

Kathleen Milligan*Kathleen Milligan is a practitioner based in St. Catherine’s, Ontario, Canada. She was deeply inspired and trained with Eastburn Hypnosis in Denver in 2001. That education was her introduction to quality work in hypnosis and served as an excellent launchpad; she has since gone on to certify additionally as an EFT and Master NLP practitioner. She established her independent practice, Action Hypnosis, in 2007.

John SteuernolJohn has time spent as a soldier, a miner, an ordained minister, a sales professional, a master hypnotist, and a mentoring coach. He retired in 2010 from his position as Vice President and National Sales Consultant for RBC Dominion Securities and is now the President of At the Moment Coaching and Mind Mending.

Speakers

Willard BondWillard Bond is a prolific independent singer/songwriter performing and recording in the roots/rock tradition.  Willard has recorded two previous albums: "Men in the Moon", 1993. and "Youngest Man in the World", 2009. Now he's releasing "The Happy Trail", 13 upbeat rock'n'roots originals.  He works as a freelance recording engineer and self defence instructor.  

Sheri AndrunykSheri has a passion for all forms of meaningful communication, and expertise in numerous areas, providing invaluable guidance to clients and colleagues alike. Professionally, she is Master Practitioner of Neuro-Linguistic Programming, Inspiring Speaker, Holistic Business and Life Coach, Author and Independent Canadian Publisher.

Ann JaganAnn is Founder and President of New Heights Leadership Coaching. New Heights Leadership Coaching helps clients to develop and manage strategic, cultural, and structural changes within their organizations.

Earlyn SharpeWith twenty years of experience as the owner of Unique Sharp Inc, Earlyn K. Sharpe is responsible for the day to day operation of her company. She has established a very diverse corporation, through her experience in education, public relations, and management. She attributes her success to her never-give-up attitude and her ability to remain focused especially when faced with adversity

Michel Neray*Michel is the founder of The Essential Message. The Essential Message is a marketing communications company with expertise in training and development — and proven results for individuals, teams and organizations. The work they do has as much of a positive impact on employee engagement, motivation, resilience and leadership development as it massively improves marketing effectiveness and sales results.

Introducing: NeuroLeadership PracticesA New Certification for Spring 2013

Once you have taken an NLP Practitioner certification at NLP Canada Training, you know that the heart of influence is your ability to support your own state, energy and intention. When you are clear on what you want and the state in which you want to achieve it, you are more likely to have the influence you want. The certification gives you skills for recognizing and transforming your own state and responses and managing the ways that you are being influenced by elements in your environment or by other people.

As a Master Practitioner trained in Influence One to One, you learn to become more skilled at recognizing and adapting to different patterns of thoughts and behaviours. You develop enough skill so that you can easily flow through different phases of a coaching or influence process while maintaining a natural momentum in your connection. You get better at both recognizing and developing strategies in yourself and your clients. This gives you increased flexibility in building resourcefulness and creating new choices.

With this flexibility, you are prepared to deal with any one person. But what happens when you are working with a couple, a team, a group, or a large roomful of people? In May 2013, NLP Canada Training will introduce a new, Master's-level certification in NeuroLeadership Practices. We'll build on the competencies of the NLP practitioner and master certifications to allow you to achieve better results when you are working with more than one person at a time.

Our new course addresses the aspects of leadership that are important when you are face to face with groups. You want to be as good with groups as you are one-to-one whether you are a coach building your practice through speaking and workshops, a facilitator who regularly runs meetings or training, or a manager who wants to get better results in meetings.

There is very little training in how to lead groups that is good enough to influence people who are already competent at speaking, training or facilitating. Traditional models of training focus on presentation skills or on content development. There's a better way. What if we apply what we know about how people's brains and minds work to accelerate the development that usually comes with leadership experience?

NeuroLeadership practices are tangible, repeatable behaviours that achieve results by applying what we know to be true about the way neurology functions. Neurology describes the whole information processing system that includes physiology, the senses, and the coding and creation of sensory information through reasoning and imagination. Understanding how people connect their experience in the room to the experiences that are already stored in their brains is a first step to getting better results with less resistance.

Leadership skills begin with knowing how to recognize, maintain or transform your state so that you notice the right information and respond to it effectively while maintaining your energy and focus. The primary question a leader needs to answer is this: how do I set up conditions in myself and the environment that support an optimal state while I am in front of the room? Of course, leaders must also be able to change or recover an optimal state as conditions in the room shift.

Training in building and maintaining an optimal state uses a leader's past experience to create a model of what must be present in the environment, in thoughts, in perceptions, and in physiology (the last three are all processed in neurology) to support an optimal experience. That model can be tested and strengthened through exercises. The leader becomes accustomed to moving in and through the conditions that support the best setting of outcomes and the best performance in achieving them.

The next step in improving leadership performance is to consider the best way to set the stage for success. Setting the stage involves managing the flow of thoughts and states in the group in the same way that traffic flow might be managed by strategic placement of doors or furniture. In psychological terms, priming sets up certain reactions outside of the conscious awareness of participants. In NLP terms, the way you frame an experience is often invisible to participants and is therefore a powerful way to set them up to notice some things and ignore others. Once a group moves into a frame, they are likely to experience less resistance and more active participation in the ideas or events you present. Identifying common elements in the way you have successfully set frames for groups gives you a powerful boost in setting the stage for success in the future.

It is necessary to get a group moving through discussion or actions and that involves knowing how fast the group can move and where you are within a given time frame. Both of these concepts are rooted in neurology. The first has to do with how people categorize and group information so that they can perceive patterns. The second has to do with the complexity of the way the brain processes time. Managing time is one of the tasks that human beings regularly complete without having the processing power to understand how they do it. You don't have to understand the physics of flight to throw a ball towards a target, and you don't have to understand how the brain processes time to become better at managing the way a group progresses. It is possible to work through practice to get better at noticing when you are successful in moving a group through time and what to do when the group and the leader are out of sync.

Sometimes groups get out of sync because some or all of them are resisting the leader's message or methods. The first step in managing resistance is to manage one's own state and outcomes. It's hard not to give in to fight, flight, or freeze, but it's possible when you make a commitment to using whatever a group presents to move that group towards your outcome for them. Then it is time to identify, isolate and transform the resistance using physical metaphors, language patterns, storytelling and reframing.

What all of these techniques have in common is that they work with the brain's natural tendency to apply patterns.

The brain connects related information and stores it in patterns. It responds to new situations using stored patterns first. If no stored pattern produces a satisfactory response, then the brain will create a new pattern. This is true of individuals in a group and even more true of a group as a whole. Whenever human beings face more complexity than they can process, they approximate using known patterns. Suggesting which patterns to use often works around resistance. Interrupting patterns so that they cannot be used introduces opportunities for innovation.

Managing resistance is only a small part of what it takes to manage group states. NeuroLeadership practices also involve using the wonderfully complicated processes that notice and track changes in other people to monitor patterns of influence in a group.

Cycling through different perceptual positions makes it possible to identify influencers within a group and either interrupt or utilize their influence to meet your goals for the group. Anchoring states of agreement in the group is an important part of both maintaining a leadership state (by paying attention to what is working) and creating resilience in the group. Similarly, knowing that human brains work in conjunction with patterns in our bodies means knowing that creating physical movement will often allow for movement in emotional or logical positions.

Finally, NeuroLeadership practices involve more deliberate balancing of conscious awareness and unconscious processes to produce faster, more sustainable change and learning. All change in behaviour or thinking requires learning. Neurologically, learning involves coding and storing new patterns or applying existing patterns to new situations thereby enriching them. While we are still learning about how the brain learns, it seems clear that both conscious attention and unconscious process need to be active for optimal learning. While our conscious mind wrestles with data and details, our unconscious minds apply or create patterns that both filter and make sense of the information. Accelerated learning involves offering complex patterns to the unconscious mind through analogies, stories and models. These patterns support the acquisition of information and its integration into behaviour.

Following this logic, the methodology for the new certification is not to flood participants with jargon, science or any other new information. Instead, the course will seed key pieces of information into the patterns that participants are already using when they are successful. We'll also bring into awareness some of the unconscious patterning that is governing their responses in problem areas so that it can be isolated and changed.

Finally, we will be considering the models provided by other people's excellence, including the success in different areas of different participants in the course. The trainers' role in the certification is to seed new information, provide exercises to prompt new attention to existing patterns, and to influence the participants to make useful shifts in perception, awareness and behaviour. We will also set anchors to stabilize individual and group success.

Participants can expect liberal use of metaphors, storytelling, priming and framing to set them up for accelerated learning and successful application of new ideas. This course is going to be a safe way to engage with one's own process for leadership and make shifts that lead to significant improvement. It will be hands-on, intense and productive. All participants must have experience in leading groups and most will be required to have an NLP practitioner certification or equivalent training in human motivation and communication.

The course will be offered in two formats: two consecutive long weekends (Friday afternoon, Saturday and Sunday) or five consecutive days. The first certification will run May 24,25, 26, 31 and June 1 and 2, 2013. Master certification fees will apply, with a discount for practitioners who hold a NLP Master Practitioner certification from NLP Canada Training. We will begin accepting applications in October 2012 for the May 2013 course.

Our Trainers

Linda R Ferguson, Senior PartnerLinda Ferguson has more than 30 years of experience in enabling others to identify what they value and communicate in ways that support that. Since 2003, Linda has been one of Canada's leading developers of NLP (neurolinguistic programming). She believes that learning technologies must continually evolve. Through creativity, interaction with related models, and study of the leading edge, Linda develops strategies and techniques that accelerate learning and anchor it in real-world behaviours.

Whether facilitating sessions in vision or innovation, training NLP, speaking to large groups or coaching one person at a time, Linda makes people comfortable with taking the next step towards more satisfying results. Linda Ferguson holds a Ph.D. in English Literature from the University of Toronto.

Andrew Freund, PartnerAndrew's career spans the extremes of right and left brain thinking. On the one hand, he spent twenty years as a theatre professional, directing with some of the top companies in the country. On the other, he is an expert in recruiting technical and engineering professionals for placement in Canada's oil and mining industries (with Cronos Consulting). When Andrew brings left and right brain together, he is exceptionally good at helping others identify what they need to find their best ideas and make the right moves at the right time.

Ron Vereggen, PartnerRon began his exploration of NLP in the same class where Linda Ferguson did her practitioner certification. They have been friends and fellow adventurers ever since. Ron has participated in all the versions of the NLP Canada Training practitioner and master practitioner certifications, all while developing his own coaching model at Rapid Success Coaching. He combines his passion for self-development with a very successful career as an IT project manager. 

NLP Practitioner CertificationNLP Canada Training is a leader in the development of ethical, reliable and effective training. The advisory board includes professionals with management and executive experience in marketing, organizational development, project management and training. As the Senior Partner and lead trainer, Dr. Linda Ferguson works with the Board to ensure that all our training provides innovative approaches to getting tangible results quickly and effectively.

NLP (neurolinguistic programming) is a set of practices that have been developed over the past forty years to support a focus on tangible results and increased satisfaction with performance and relationships. It has been used in fields from therapy to sports to business to manage change and accelerate adaptation and learning. The techniques of NLP can be supported with the best current thinking in neuropsychology, performance management and behavioural economics.

The NLP Practitioner Certification is a hands-on training in change management and communication skills that are applicable to a wide range of fields. The results include:• improved focus on desirable outcomes and behaviours• increased ability to build agreement and understanding• new strategies for approaching conflict or difficult conversations• more reliable processing of multiple streams of information

The program is organized into three units:• the first unit offers techniques for developing compelling goals and

overcoming personal and situational obstacles to achieving them• the second unit teaches greater acuity in “reading” people, recognizing

motivation and strategies, and uncovering common ground to build agreement

• the third unit provides reliable techniques for changing language to minimize resistance, motivate useful behaviours, and develop strategies for cooperation

NLP Practitioner certification is offered in 3 formats: 6 consecutive Saturdays; 3 weekends, or summer intensives of 6 consecutive days. For more information, call 416-928-2394 or visit www.nlpcanada.com.

Wednesday Evenings, 7:30 to 9:30pmWednesday Evenings, 7:30 to 9:30pm Two Day Courses, 10am to 5pmTwo Day Courses, 10am to 5pm

Sept. 12 Shiftwork Sept 8/9 Purpose, Presence, Priorities

Oct. 10 Problem Solving Dec. 1/2 Shiftwork for Leaders and Managers

Nov. 14 Meeting New People Jan 19/20 Working Around Resistance

Dec. 12 Inspired! Jun 22/23 Learning for Coaches & Managers

Jan. 9 Great Goals NEW!NeuroLeadership Practices CertificationNEW!NeuroLeadership Practices Certification

Feb. 13 Shiftwork

NEW!NeuroLeadership Practices CertificationNEW!NeuroLeadership Practices Certification

Mar. 13 Storytelling for Leaders May 24,25,26 and May 31, Jun 1/2May 24,25,26 and May 31, Jun 1/2

Apr. 10 Email with NLP Fri 1:30pm -5pm; Weekends 9am to 5pmFri 1:30pm -5pm; Weekends 9am to 5pm

May 8 Adapting to Change NLP Practitioner & NLP Master PractitionerNLP Practitioner & NLP Master Practitioner

Jun. 5 Shiftwork Oct 20-Nov 24

NLP Practitioner on Saturdays

Jul. 3 Great Goals Oct 20/21 & Nov 3/4 & Nov 17/18

NLP Practitioner

One Day Courses, 10am to 5pmOne Day Courses, 10am to 5pm Feb 2-Mar 9 NLP Practitioner on Saturdays

Sun. Oct 14 Make Shift Happen Feb 2/3 & Feb 16/17 & Mar 2/3

NLP Practitioner

Sat. Dec 8 Natural Learning Patterns Mar 23, Apr 6/7, Apr 20/21, May 4/5 & May 11

NLP Master Practitioner

Sat. Jan 5 Prepare to Succeed Apr 6/7, Apr 20/21, May 4/5

NLP Practitioner

Sat. Jan 12 Integrity in Organizations Jul 7-14 NLP Master Practitioner

Sat Mar 16 Introduction to NLP for Influence Jul 8-13 NLP Practitioner

Sun Mar 24 Storywork Aug 4-11 NLP Master Practitioner

Fri May 10 Practitioner Retreat at Kelso Aug 5-10 NLP Practitioner

NLP Canada Training Schedule, September 2012 - August 2013

What Makes NLP Different?There are two activities that everyone does every day. We call them soft skills because they have no hard edges: they seep into every behaviour and every part of our lives. We all have to communicate with other people. We all have to work at knowing ourselves well enough to make choices and predict outcomes.

Neurolinguistic Programming (NLP) is training in knowing yourself and other people better so that you can make choices and predict outcomes. Like basic literacy and numeracy skills, NLP skills are essential for everyone. As is also true in English and Mathematics, many people master the basics without any training. They learn because they pay attention to how they get results.

NLP training corrects the imbalances that occur naturally when people pay attention primarily to other people or primarily to themselves. It heightens awareness and offers processes for paying attention more rigorously to more of the way people are relating to themselves and others. The outcome of the training is that people go into many different situations better able to observe, make choices, and predict outcomes.

There is no one field where NLP improves results. NLP goes to the source of results and makes small changes. Depending on what is needed to correct an imbalance, NLP can look like therapy, like communication training, or like strategic thinking. This is confusing in a world where learning has been constrained by labels on quite small boxes. NLP is not something you learn. It is a way to learn.

As you listen to the speakers today, you will probably get caught up in their energy, their commitment to the work they do, or the ideas they put into the room. From time to time, allow yourself to detach and just notice how their efforts to know themselves and other people are embedded in all aspects of their stories.

This is not a conference about NLP techniques or theories. This is a day to celebrate what happens in life and work when people make a systematic effort to predict the results of their choices for themselves and for other people.