The Hilton Columbia Center Hotel 924 Senate St, Columbia ... · the 2015 International Building Code that addresses sprinkler systems and states that any area over 2500 sq. ft. (reduced

FALL CONFERENCE and TRADE SHOW

September 27-28, 2017The Hilton Columbia Center Hotel924 Senate St, Columbia, SC 29201

ONSITE PROGRAMFood by:

2 ı Southeast Expo Fall Conference & Trade Show ı 2

Welcome to Columbia!Welcome to the 4th Annual SSASC Fall Conference and Trade Show! We have another great event

planned for you this year. I am confident, that over the next two days, you will gain information that will

make you a better owner and/or operator within our industry. This is your association so I hope you can

take full advantage of all we have to offer.

Our main goals as an association are to Educate, Assist and Represent. The association strives to bring

information that is relevant to all our members. This year at our Quarterly Luncheons we were able

to bring you experts in property tax evaluation, energy savings such as solar energy, climate control

systems, lighting, and a forum on software. In effort to assist our members in networking, we continued

the After-Hours Storage Connection which met every month in different parts of the state. The Storage

Connection event goes from 6pm to 8pm and is a great way to meet other storage professionals in

your area and discuss the industry. The final item is our commitment as an association to represent

your interest in the industry. In 2014, we updated the lien law and passed a bill to allow the sale of Tenant Insurance by Self Storage

operators. This year we have continued working in Columbia for you! We are working to modernize portions of the lien law that we

were not able to in 2014. Items we are working to revise include how we publish our notice of lien, defining a commercially viable

auction, specifically allowing for online auctions, and specifically allowing late fees. We are also contributors to the effort to modify

the 2015 International Building Code that addresses sprinkler systems and states that any area over 2500 sq. ft. (reduced from the

2009 IBC code of 12,000 sq. ft.) must have a sprinkler system or be separated into spaces no larger than 2500 sq. ft. with fire resistant

walls separating the space.

I look forward to seeing you this coming year at our events. For 2018, the Quarterly Meetings will be held in Charleston (February),

Myrtle Beach (April), Greenville (July), and Columbia (October). This is your association and we want to make it great for you! Please

let us know what you are interested in hearing about during the upcoming events and let us know how we can help you!

I have been honored to work with the Board of Directors and our members this past year and will continue to work to deliver on the

association’s mission. I hope you enjoy this event and everything the surrounding area has to offer! - William Crawford, President,

2017, Self Storage Association of South Carolina

Self Storage Association of South Carolina

Board of Directors Officers William Crawford – President 2016-2017, Board Member - Term 2017-2020

Brian Petersen – Vice President 2016-2017, Board Member Term 2015-2018

Rhett Heyward – Treasurer 2015-2017, Board Member Term 2015-2018

Joshua Fort – Secretary 2016-2017, Board Member Term 2014-2017

Directors Brad Brodie – Board Member - Term 2014-2017

Reuben Chandler – Board Member - Term 2014-2017

Joshua Fort – Board Member - Term 2014-2017

John Lindsey – President 2014-2015, Vice President 2013-2014,

Board Member Term 2015-2018

Mike MacManus – Board Member Term 2015-2018

Michael Morrison – Board Member - Term 2014-2017

Justin Pye – Board Member - Term 2013-2016

Doug Weston – Board Member - Term 2013-2016

Stephanie Winfree – President 2015-2016, Vice President 2014-2015

Board Member Term 2013-2016

J. Wallace – Executive Director, Past President 2010-2013, Founding

President

William Crawford


Wednesday, September 27

5:30 pm - 7:30 pmCocktail Reception - Held in Vendor Hall - Sponsored by NOW!

Thursday, September 28

11:15 am - 1:00 pm Vendor Hall Open - Lunch service - Sponsored by NOW!

Thank You, Sponsors!

SPONSORSTitle Sponsor – Sponsored by Live Oak Bank

Conference Name Badges and Lanyards – Sponsored by Uhaul

President Circle Award – Sponsored by Live Oak Bank

Cocktail Hour Sponsorship – Sponsored by Select Merchant Solutions

Thursday Breakfast Sponsorship – Sponsored by Live Oak Bank

Thursday Lunch Sponsorship – Sponsored by Marcus & Millichap, Gorman Team

BADGES COLOR CODESGreen Ribbon- Full Registrant

Yellow Ribbon- Tradeshow Only

Blue Ribbon- Vendors

VENDOR HALL HOURS

BE OUR GUESTGuest registration includes entrance to the Self Storage Welcome Cocktail Reception (Wednesday, September 27th). All other

events including the Opening General/Keynote and Concurrent Sessions, Special Meetings and Roundtable Discussions are not

included in the Guest registration fee. Those who wish to attend these events must register in the Full Registrant category. Guests

who are not registered, will not be permitted to participate in any event.

SPONSOR APPRECIATION

PROGRAM HIGHLIGHTS• Keynote Address • Networking Opportunities • Automated Self Storage with Brad Minsley• Legal Update/Q&A—Scott Zucker, Renown Self Storage Attorney• 2 Day Exhibit Hall• Concurrent Roundtable Discussions• Industry update, locally and nationally• Awards Presentation at the Cocktail Reception• SSASC Annual Meeting


HOTEL LAYOUT

CONFERENCE REGISTRATIONRegister on the outside of the Palmetto State Ballroom for all

Attendees and Vendors.

EDUCATIONAL SESSIONS Keynote Address, Educational Sessions and Roundtable

Discussions will take place in the Carolina/Wren Yellow

Jasmine Room


VENDORS

BOOTH COMPANY BOOTH COMPANY

Janus International Group

Chateau Products Inc

Sitelink

Revenue Control Systems

Southeast Management Company

Storageauctions.Com

The Peoples Agency, Insurance Services

PTI Security Systems

StorSmart Insurance

Live Oak Bank

StoragePug.com

Storage Structures

Marcus & Millichap The Gorman Group

Marcus & Millichap The Hatcher Group

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Midcoast Properties, Inc.

Bader Company

Betco Inc.

Ponderosa Insurance Agency – Safestor Tenant Insurance

U-Haul of South Carolina

U-Haul Self-Storage Affiliate Network

Hannah Solar

Elevation Partners, LLC

Hahn Mason Air Systems

The Storage Acquisition Group

Blink Signs

Argus Self Storage Sales Network, SVN Percival Partners

Easy Storage Solutions


TRADESHOW TABLE LAYOUT


ARGUS SELF STORAGE SALES NETWORK, SVN PERCIVAL PARTNERS BOOTH 13. The Argus Self Storage Sales Network (ASSSN) has been the premier self storage brokerage in the nation since 1994. With broker affiliates cov-ering over 40 markets throughout the U.S., ASSSN offers buyers and sellers of self storage real estate the expertise and expo-sure of a large network, combined with the personal attention of a local real estate professional. ASSSN has the industry’s most extensive marketing program for self storage listings and over two billion dollars in transaction history. For more information visit our website or call 800-55-STORE. www.argus-selfstorage.com Jamey Cox, Vice President SVN Percival Partners, LLC 4600 Park Road, Suite 370 | Charlotte, NC 28209 704-632-1030 (o) 704-995-9168 (c) Ben Vestal (800) 557-8673.

BADER COMPANY BOOTH 2. Tim Parnell (888) 223-3726. For over 35 years, Bader Company has been a nationally rec ognized leader in “point-of-lease/ point-of-sale” insurance. Bader Company makes insurance easy for owner-operators and tenants alike. Bader Company is a marketing and administration company that specializes in niche markets where there is a need for insur ance, repetitive payment stream, and an opportunity for clients to offer the products to their customers. www.baderco.com

BETCO INC. BOOTH 3. John Barnard (800) 654-7813. BETCO, based in Statesville, NC, is a single source self storage manufacturer offering consultative sales, as well as, design, manufacture and installation of single, bi-level and multistory climate-controlled buildings, conversions, refurbishing of older facilities, boat and RV buildings, portables and component sales. BETCO offers the best warranties in the self storage industry. Since 1984, BETCO has designed and constructed more than 60 million square feet of storage buildings for satisfied customers throughout the United States. For more, call 800 654-7813. www.betcoinc.com

BLINK SIGNS. BOOTH 12. We’ve changed the sign process to get you the best signs at the best price, all on a tight deadline. Your signs matter, so we do everything we can to make sure that your projects are successful. Each project is a custom scenario, so we work with you to determine the best sign for your needs. We then handle the entire supply chain process for your project, from the initial inquiry to the delivery and installation of your new signs. Our project management capabilities allow us to oversee every detail of the process and deliver sign products that are designed specifically for your needs. Thanks to this process and a strategic network of signage professionals, we offer complete, customized signage services to clients across the country.

CHATEAU PRODUCTES INC BOOTH 17. Chateau Products is a lock and latch manufacturer specializing in the self storage industry. Disc locks and padlocks for resale. Cylinder BEZEL® latching systems. Manager over locks and maintenance items. Retail-store fixtures and packing supplies. Orders are shipped within 24 hours from the company’s Florida or Nevada warehouse.Nancy Martin Wagner V.P. Marketing Phone: 800-833-9296 Fax: 800-235-1405 www:chateauproducts.comChateau Products, Inc. 1820 47th Terrace E. Bradenton, FL 34203 [email protected] or [email protected]

EASY STORAGE SOLUTIONS BOOTH 15. EASY AND AFFORDABLE Discover the best self storage software built exclusively

for small to medium sized self storage facilities. Demo the storage unit software today to see how easy it can be to manage your storage facility.

The Easy Self Storage management software comes with a website that can be easily integrated with your current site or if you don’t currently

have a website, now you will! Need something affordable, web-based, and easy to use? Check out our easy to use demo today! After all… it

should be EASY! (888) 958-5967 http://www.storageunitsoftware.com/

ABOUT YOUR VENDORS


ABOUT YOUR VENDORS

ELEVATION PARTNERS, LLC BOOTH 9. Elevation Partners, located in upstate SC, serves the self storage market in the Southeast. We use a collaborative platform to develop projects from ideas and concepts into reality. Our multi-discipline approach provides a single source for planning, design and execution through the entire construction process. The design-build concept offers many unique advantages and benefits over traditional construction methods. Some of the most notable benefits are a simplified process, creative and collaborative approaches, streamlined communication and a more timely completion; this in turn saves you money. Contact us today to discuss your next new facility build or upgrade. 864-810-4299, [email protected], elevationdesignbuild.com

HAHN MASON BOOTH 10. Hahn-Mason Air Systems, Inc. represents the products of quality manufacturers. The product types range from grilles and diffusers, to VAV terminal units, sheet metal products, and specialty air handling equipment. In addition, HMI has developed the ideal HVAC system for climate controlled SELF STORAGE facilities. Our sales engineers and support staff are equipped to handle all of your heating, cooling, and ventilation needs.

HANNAH SOLAR BOOTH 8. We are a full service, NABCEP certified solar integrator dedicated to providing the very best in engineering, products, installation and service with offices throughout the Southeast. Clients retain our services for: Solar design, procurement, construction & service, Electric Vehicle (EV) infrastructure deployment, Back-up generator installation, LED lighting retrofits, Energy storage systems. Headquartered in Atlanta, Georgia and comprised of a Certified Solar Photovoltaic Installer (NABCEP), licensed Professional Engineers (PE), Master Electricians, service technicians, project management professionals, designers and installers, Hannah Solar serves our clients as a reliable and experienced resource in sustainable energy integration. As a leader in the field, Hannah Solar delivers meaningful energy production which creates favorable economic return, environmental benefits and positive experiences for our clients – always and without exception. 404.609.7005 www.hannahsolar.com

JANUS INTERNATIONAL GROUP BOOTH 16. Lauren Garrett (770) 562-2850. Janus International is a leading supplier of steel roll up doors, hallway components and ancillary products for the self storage industry. Other products and services include mezzanine systems, relocatable and portable storage units, unit mix design, installation management, door replacement and more. Our unique dead axle design ensures a quality door that will far outperform the rigorous workouts your tenants give them. With virtually no maintenance required and a Super Durable Polyester paint finish, Janus products add value to your facility far beyond their warranty. www.janusintl.com

LIVE OAK BANK BOOTH 25. Terry Campbell (910) 202-6933. In 2008, Live Oak Bank was founded to provide business loans to independent businesspeople in niche industries. Today, Live Oak is one of the largest originators of small business loans in the country. We offer a lending team fully dedicated to the self-storage industry that will guide you through the financing process. Live Oak can help self-storage owners achieve new levels of growth and offers financing for construction, refinancing, acquisition and expansion. Contact our team to learn more. www.liveoakbank.com/self-storage

MARCUS & MILLICHAP BOOTH 28. The Gorman Group, with offices in Atlanta, Raleigh and Charleston, is the premier Self-Storage brokerage team focused upon the Southeast. Covering the states of AL, GA, NC, SC, TN and VA, they have closed over $250 Million Self-Storage deals in the Southeast in just the last three years. Working with Investors and Independent Owners alike, our Self-Storage team specializes in bringing value from initial acquisition, growth strategies, refinancing options to ultimately maximizing your return upon the final sale of the property. With over 20 years’ industry experience, our team is licensed in all southern states and sits on the boards of the SCSSA as well as the NCSSA, GASSA and TNSSA. The Gorman Team


ABOUT YOUR VENDORS

leverages the Marcus & Millichap National Self-Storage Group platform to connect to the largest body of investors ensuring you maximum results. Get to know us and the benefits we can bring to you and your Self-Storage business.

MARCUS & MILLICHAP THE HATCHER GROUP BOOTH 29. The Hatcher Group has closed over $935 million in self-storage transactions across the United States. We offer our clientele underwriting, customized marketing, and comprehensive financial analytics at an unprecedented level to procure maximum capital benefits for our clients. Our team is extremely versatile and is equipped to broker anything from a privately owned self-storage facility to an institutional grade self-storage portfolio. With over 15 years of combined experience in the field, The Hatcher Group repeatedly provides the largest pool of investors to ensure the best financial outcome for your facility or portfolio.

MIDCOAST PROPERTIES, INC. BOOTH 1. A leading broker of commercial real estate in the Southeast focusing on the Self Storage industry. Brokerage services are available in North Carolina, South Carolina, Alabama and Georgia. We do not provide self storage management services as some other firms do. Our sole focus is to be a valuable resource to self storage sellers, owners, buyers, industry members and investors. We support the goals of self storage buyers and sellers. Michael Morrison, 803-600-0602 www.midcoastproperties.com

PONDEROSA INSURANCE AGENCY SAFESTOR TENANT INSURANCE BOOTH 5. Blake Johnson (866) 732-4711. If you are looking for the leader in the tenant insurance industry, look no further. Safestor provides your tenants with the lowest rates and the broadest coverage. This ensures the tenant’s storage items are covered, while reducing your storage facility’s liability. We also have the largest claims network in the industry and pride ourselves on paying claims in a timely manner. It pays to offer Safestor. It’s easy to do with no minimums or quotas to meet. There is no cost to sign up as a Safestor member! www.ponderosainsurance.com

PTI SECURITY SYSTEMS BOOTH 23. Franklin Young (480) 257-2600. PTI Security Systems is your source for access control, site security, and facility products. From concept to completion we help you design and implement a total package tailored to your facility. Depend on customized and dynamic systems to streamline operations, increase profits, and enhance the tenant experience. With over 25,000 systems installed worldwide and in over 30 countries, PTI is the world standard for self storage security. We control over 10 million tenant access codes to properties worldwide. With new mobile application you can now control your property from anywhere at any time directly from your smart phone or mobile device. www.ptisecurity.com

REVENUE CONTROL SYSTEMS BOOTH 19. Revenue Control Systems manufactures quality access control systems for self-storage facilities. Our keypads are designed and developed with over 30 years of field service and installation experience to provide ease of installation and operation. Revenue control Systems strives to make our customers jobs easier and we want the end user to be happy with their service experience. With a range of innovative products, Revenue Control Systems has a product to fit any need you may have at your self-storage facility. Family owned and operated, all our products are manufactured in the USA. We pride ourselves in having fast and direct customer phone support any time of the day. Just call us. Nicalina Marciante Revenue Control Systems [email protected] Office: (757) 258-0910 Mobile: (757) 342-0533

SITELINK BOOTH 18. David McCormack (919) 865-0789. Founded in Raleigh, North Carolina in 1996, SiteLink leads the industry for Windows and cloud-based self-storage management software and payment processing. Feature-rich software, quality service, regular updates and user-friendly design make SiteLink a scalable favorite of single, multi-store and most of the


ABOUT YOUR VENDORS

top 100 operators, while sites with fewer than 250 units enjoy special packages including an eCommerce website. Profit-generating features include: online reservations, rentals and payments; electronic signature; revenue management; CRM; phone integration; email and text messaging. Owners choose from more than fifty technology partner integrations including call centers, kiosks, tenant insurance, access systems, listing services and more. www.sitelink.com

SOUTHEAST MANAGEMENT COMPANY BOOTH 20. Southeast Management Company, (“SEM”) boasts an accomplished team of experienced professionals. Our objective is to provide consulting and comprehensive management services for independent owners of self storage properties. Southeast Management Company offers all of the adjunct services, skills and systems necessary to maintain properties to the highest standards of quality, to achieve the greatest operating efficiencies, and to realize the highest profit performance possible. Southeast Management Company is committed to providing the highest level of service, working with the most talented and skilled professionals, ascribing to the highest standards, using the most sophisticated systems available, while working in an enjoyable environment.

STORAGEAUCTIONS.COM BOOTH 21. Heath Mulkey (877) 456-1602. Storage Structures is a self storage building supplier. It has design, engineering and erection capabilities for storage buildings from as small as eight units to as tall as eight stories. It can incorporate any material or façade into the structure for a unique appearance to a storage building. Self storage is 100% of its business. Storage Structures Inc. can provide storage buildings of various exterior profiles that can match any look or existing building. www.storagestructuresinc.com

STORAGE STRUCTURES BOOTH 27. Heath Mulkey (877) 456-1602. Storage Structures is a self storage building supplier. It has design, engineering and erection capabilities for storage buildings from as small as eight units to as tall as eight stories. It can incorporate any material or façade into the structure for a unique appearance to a storage building. Self storage is 100% of its business. Storage Structures Inc. can provide storage buildings of various exterior profiles that can match any look or existing building. www.storagestructuresinc.com

STORAGE PUG BOOTH 26. StoragePug makes technology easy for self-storage facility owners and operators. We provide web, mobile app, and marketing solutions that lead to more unit rentals and happier customers. Our tools integrate directly with your property management software, eliminating stress so you can start using technology today.With our all-in-one platform, you will be generating leads with real-time inventory, online reservations, and hassle-free move-ins - all from your website or mobile app. We bring you to where your prospective and current tenants are - on their phones and online! The easier it is for them, the less work it is for you.Our founders have over nine years of self-storage experience and come from tech startups in Knoxville, TN. We worked with real-life storage facilities to build out our services and tools. We know they work, they make your customers happy, and they keep you relevant on the web!

STORSMART INSURANCE BOOTH 24. Todd Levy 770-624-1824. Storsmart Insurance was formed by insurance and storage professionals to bring the best value and integrity for both owners and customers. Storsmart makes insurance easy. We provide access to several coverage limits to meet your customers’ needs as well as providing assistance in meeting your facility’s risk management goals. www.storsmartinsurance.com

THE PEOPLES AGENCY, INSURANCE SERVICES BOOTH 22. The Peoples Agency is an innovative insurance agency built on the principles of traditional insurance programs in Anderson, South Carolina. The Peoples Agency combines


ABOUT YOUR VENDORS

financial resources with community leadership of The Peoples Bank to provide the best insurance services possible for Anderson and all of South Carolina. While our ideas and philosophy are modern and in tune with today’s business climate, our experience in the insurance industry dates back to 1912. We are a full service insurance agency with the flexibility to offer a variety of services including group health, employee benefits, long-term care planning, personal and commercial asset protection plans, and many other features. Our staff is very knowledgeable and each person specializes in their respective area so that you can trust that you needs are handled in a timely and professional manner. Our agency also has the ability to analyze the market and place your specific needs with a company offering the most comprehensive coverage at the most competitive price. This means that we work for you, our client, and not an insurance company. This flexibility allows you to concentrate more on your business while we concentrate on your insurance concerns. (864) 224-7444 http://thepeoplesagency.com

THE STORAGE ACQUISTION GROUP BOOTH 11. The Storage Acquisition Group is an industry leading expert at identifying and acquiring strategically located assets throughout North America. We represent one of the largest private owners of self-storage in the world. Since 2014, our storage acquisition unit has grown to include over 20 agents, support staff and industry related consultants. We combine substantial sector knowledge with leading data sources to provide you with a comprehensive picture of your property’s value. With over $5 billion dollars to allocate to the purchase of Class “A” facilities, our momentum is decidedly forward bound. Please stop by our table in the exhibit hall for more information. The Storage Acquisition Group is a division of Mid Atlantic Commercial Realty.

U-HAUL OF SOUTH CAROLINA & U-HAUL SELF-STORAGE AFFILIATE NETWORK BOOTHS 6 & 7. The U- Haul Self-Storage Affiliate Network has provided a 100% web based, fully integrated business platform for the independent self-storage owner for over 15 years. U-Haul Self-Storage Affiliates utilize the Fully Integrated WebSelfStorage Business Platform and are connected seamlessly to millions of online customers visiting uhaul.com for online advertising and reservations. Independent self-storage owners utilizing WebSelfStorage can take advantage of the lowest payment processing rates in the industry. Through a unique partnership with U-Haul®, independent self-storage owners gain access to many benefits that provide network members with a “”big business”” competitive advantage on a small business budget. WebSelfStorage Business Platform www.webselfstorage.com 2727 N. Central Ave. Phoenix, AZ 85004

Waiver Statement: The opinions expressed at this event or through this site are the opinions of the individual presenter, speaker or author and

may not reflect the opinions of the Association or any individual Board Member or Officer. Pictures may be taken at this event and may used for

future publications. You are hereby allowing the use of your image and likeness for any use the Association deems necessary


PROGRAM

WEDNESDAY, SEPTEMBER 27, 2017

12:30 pm - 8:00 pm Registration Opens

1:00 pm - 4:00 pm Storage 101 with Bob Copper - Additional Registration required

In-depth training on day-to-day operational and marketing topics. Bob Copper, Self Storage 101

Managing Partner, is a leading consultant specializing in all aspects of self storage including:

• Operational Improvement

• Training

• Audits

• Feasibility

• Marketing Studies

Bob has worked with hundreds of owners and managers to improve their sales abilities,

collections techniques, and overall operational expertise.

4:00 pm Welcoming and Opening Ceremonies from the President - William Crawford,

SSASC President

4:15 pm - 5:30 pm Educational Session #1 - Keynote Speaker - Brad Minsley with 10 Federal Storage

Sponsored by NOW!

5:30 pm - 7:30 pm Cocktail* Reception held in Exhibit Hall - Sponsored by NOW!

KEYNOTE SPEAKERBrad is a savvy businessman who has had a very successful career in real estate. After working in the multi-family business world for many years, he went on to Co-Found 10 Federal and to enter the self storage industry. Brad focuses on the technologies and operations of 10 Federal’s multifamily and self-storage portfolios. Prior to co-founding 10 Federal, Brad was a Partner at Phillips Development, a regional multifamily development company where he was responsible for debt and equity financing. Brad received a Masters in Film Production from American University and a bachelor’s degree in economics from Duke University and studied abroad at the London School of Economics. Brad lives in Raleigh, NC with his wife Kelly and five children.

Based in Raleigh, N.C., 10 Federal acquires, develops and manages multi-family and self-storage properties in North Carolina. It has two storage facilities in Durham and one each in Graham and Hillsborough. Integrating technology into its operation is a core tenet of the business, according to the company website. Brad Minsley

Bob Copper


PROGRAM

Thursday, September 28, 2017

7:30 am - 8:45 am Breakfast* - Sponsored by NOW!

8:00 am - 8:30 am Annual Meeting SSASC

8:45 am - 10:00 am Round Table Discussions - Sponsored by NOW!

10:15 am - 11:00 am Educational Session #2 - Around the World of Self Storage - Industry Update -

Sponsored by Now!

11:15 am - 1:00 pm Vendor Hall Opens

12:00 pm Lunch* served in Vendor Hall - Sponsored by NOW!

1:15 pm - 2:00 pm Round Table Discussions - Sponsored by NOW!

2:15 pm - 3:15 pm Educational Session #3 - Marcus & Millichap, Gorman Team: 2017 Carolinas Rent Survey -

Sponsored by NOW!

3:30 pm - 5:00 pm Educational Session #4 - Scott Zucker, Weissman Zucker, Euster Morochnik P.C. -

Legal Update / Q&A - Sponsored by NOW! Scott Zucker is a founding partner in the Atlanta law firm of Weissmann Zucker Euster Morochnik P.C. and has been practicing law since 1987. Scott represents self storage owners and managers throughout the country on legal matters including property development, facility construction, lease preparation, employment policies and tenant claims defense. He also provides, on a consulting basis, advice to self storage companies in the areas of foreclosure and lien sales, premises liability and loss control safeguards. Mr. Zucker obtained his undergraduate degree from Washington University in St. Louis and his law degree from George Washington University in Washington, D.C. Scott is legal counsel to a number of State self storage associations, a frequent lecturer at national self storage conventions and is a contributing legal writer for trade magazines such as the Mini- Storage Messenger and Inside Self Storage. Scott is the author of Legal Topics in Self Storage: A Sourcebook for Owners and Managers. He is also a partner in the Self Storage Legal Network, a subscription based legal services for self storage owners and managers.

5:00 pm Convention & Expo Adjourned

*All Meals and Drinks require tickets - Trade Show Only Passes do not include ANY meals or Drinks*

Scott Zucker


THURSDAY SESSION 1 ROUND TABLES

5 Rotations for 15 Minutes Each

TABLE A UNDERSTANDING CAP RATES AND TIMING THE MARKET FOR MAXIMUM VALUE Historical review of underwriting standards. • Who are the underwriters? • Current underwriting standards • Valuation. What is a CAP Rate? How does it work and what is it for? How Do I know the CAP Rate for my property?

TABLE B THE FUTURE OF SELF STORAGE ACCESS CONTROL – NO KEYPADS! Learn how technology will change the way that your tenants access your property. Places the lability into the tenant’s hands for unauthorized entry and more. Generate more revenue by adding convenience. The future is here, Embrace it or avoid it? We will discuss how technology can revolutionize your property and add convenience for your tenants at minimal cost.

TABLE C HOW TO RENT MORE UNITS THAN YOUR COMPETITORS Be open for business when the “other guys” aren’t • Most facilities are open for 8 hours a day to rent units, take payments, and serve customers • Consider how many more units you could rent if you were open 8 hours more per day • Establishing the competitive advantage: Make it easy and convenient for your customers to do business with you.

TABLE D A GUIDE TO SBA FINANCING FOR THE SELF-STORAGE INDUSTRY (HOW IT WORKS AND WHY IT MIGHT BE RIGHT FOR YOU) You may be new to the self-storage industry, or you may have already built a successful self-storage business, and you’re looking to grow. Now it’s time to think about your financing options. In this presentation, we will explain how SBA financing products can help you achieve growth and cover the facts that you need to know. What are the SBA lending products? Who is a qualified candidate? What is the cash flow of your business? How to get a loan “yes.” What you need to know: SBA Facts versus Fiction

TABLE E KEY AUDIT AND COMPLIANCE STANDARDS Are you safe? • What is PCI-DSS compliance? • Do you have to have it as an operator? • Do SAS 70 Type II audits mean anything to you? • Do/Should you care? • Learn what the key audit and compliance standards are, and why they will help secure your data and your business.

TABLE F WHAT IT IS AND THE IMPACT TO YOUR BOTTOM LINE Tenant Insurance is a hot topic right now in the industry, because of its ability to dramatically increase revenue at no additional costs. We will discuss things to consider if you don’t currently have a program in place, or if you do, what you should be asking your current vendor. • Define what Tenant Insurance is and the programs available • Provider Checklist • Getting started • Strategies for maximizing the benefits • Success stories.


THURSDAY SESSION 2 ROUND TABLES

3 Rotations for 15 Minutes Each

TABLE A USING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE IN LARGE OR MULTI-FACILITY SELF STORAGE OPERATIONS. What is CRM software, and why do self storage operators need it? • What features to look for in a CRM software package • How to evaluate various CRM software packages • How to choose the right phone system to work with CRM • CRM software implementation.

TABLE B THE MILLENNIAL CUSTOMER. Why you need to appeal to the millennial customer. • They are spending money and their demand for storage is high • The Generation of brands/trends • All about convenience • Mobile generation

TABLE C SOLAR POWER, LED LIGHTING, ENERGY CONSUMPTION REDUCTION How much power do you use every day to just do the basics? • To cook, heat and cool your buildings, light your way? • Find out how much you use and how much extra you spend • There are HUGE discounts, grants and tax credits available today! •

TABLE D HOW THE INTERNET IS CHANGING THE WAY WE CONDUCT LIVE AND ONLINE AUCTIONS IN THE INDUSTRY. Increase loss recovery, less time wasted for managers, legal notices posted online, more profit for facilities, increase valuations for companies.

TABLE E PAYMENT NEW BUILDING CODE CHANGES How do building codes affect my project? What about the Energy Code? Must I consider the ADA requirements for my self-storage business? We will discuss these topics, and other general building issues that you may encounter as you move forward with a self-storage building project.

TABLE F HVAC DESIGN FOR SELF STORAGE FACILITIES Self Storage facilities offer unique criteria for HVAC design. While the required indoor temperature can be higher than a standard facility it is desirable to keep the relative humidity lower than in a standard facility. This dichotomy of design can end up in catastrophe if not approached correctly. On the flip side, if designed correctly, the criteria can be utilized to design an extremely energy efficiency low cost HVAC solution. If an engineer takes a standard approach to controlling temperature to the higher indoor temps, then there may be humidity issues. If the engineer designs for humidity control then the operating costs may skyrocket. Come join this roundtable discussion of the best way to approach HVAC design.

For all your insurance needs.

www.ThePeoplesAgency.com(864) 224-7444

.com

S t o r a g ePu g

Documents

The Hilton Columbia Center Hotel 924 Senate St, Columbia ... · the 2015 International Building Code that addresses sprinkler systems and states that any area over 2500 sq. ft. (reduced