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The Health Roundtable
Information
Presenter: Eastern Health
Hospital Code Name: Hawk
Innovation Poster SessionHRT1104b – MaternityMarch 10-11 2011
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•4,500+ births annually
•Multiple maternity models of care
•3 maternity birthing hospitals
•Satellite units for provision of community antenatal care
•Level 1-5 maternity care (Capability framework for Victorian maternity and newborn services)
About Eastern Health
The Health Roundtable
KEY PROBLEM
Key themes from adverse events
Poor communication Poor documentation Lack of teamwork and Lack of maternity care planning Around half of the serious adverse events
involved women with BMI >35
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AIM OF THIS INNOVATION
Improvement Sought Documented care planning to inform management
of all women, including obese women Clear lines of consultation, referral, communication
and documentation across the multidisciplinary team
Clear pathways of maternity care Improved teamwork Safe, quality maternity care Improved perinatal outcomes Minimise incidence of adverse events and clinical
risk Making the woman the centre of maternity care
The Health Roundtable
BASELINE DATA
Identified that out of 10 serious adverse events, 4 were associated with women who had a BMI >35
Processes and systems that were inconsistent and unclear to all
Different practices in documentation, communication, consultation and referral between sites and across sites
The Health Roundtable
KEY CHANGES IMPLEMENTED
Expected Pathways of care Right clinician at the right place and time
regardless of Eastern Health site. Care is streamed into one of two pathways, depending upon the needs of the woman:
Green: Healthy woman with uncomplicated pregnancy Red: Woman with medical/ obstetric condition that is complicating the
pregnancy and requires assessment and planning by the appropriate level of clinician
Consistent clinical practice and consultation and referral guidelines across all sites
Eastern Health hand held maternity record Linkages to key changes via an informatics
strategy
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OUTCOMES SO FAR
In the process of implementation- pilot study completed and modifications being made to care pathway ‘guidance’ tools
Recognition of problems with maternity management and planning for obese women – now a clearly identified ‘red pathway’ requiring collaborative care to be planned by obstetric consultant for pregnancy and birth
Supporting documentation and information through Eastern Health hand held maternity record
Improved clinical information, documentation and decision making, reducing clinical risk, improving women’s engagement with care, and improving outcomes
The Health Roundtable
LESSONS LEARNT
A multidisciplinary consultative/collaborative approach, as well as a huge amount of time and discussion required to plan and implement changes
Inter-relationship between education and training, documentation systems (hand held record, BOS, Healthsmart) and IT systems require simultaneous organisational effort
Use and availability of outside resources – NICE, ACM, etc required, internal goodwill and resources to develop context specific resources is essential