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AnnualGeneralMeetingApril10,2014
THE GREATER NANAIMO CHAMBER OF COMMERCE ANNUAL REPORT 2013
2013 ANNUAL REPORT
1
Contents
TableofContents…………………………………………………............................................................................1
Mission,Role,Values………………………………………………………………………………………..………….2
Minutesofthe2014AnnualGeneralMeeting........................................................................................3
CEOReport.............................................................................................................................................................5
HighlightsofOurYear........................................................…………………………………………….………….6
ChamberCommittees………………………………………………………………………….………………………7
BoardofDirectors...............................................................................................................................................9
ChamberStaff.....................................................................................................................................................10
Membership………..………………………………………………………………………………………..……..…..11
Sponsors………………………………………………………………………………………………...…….…………..13
Treasurer'sReport............................................................................................................................................15
FinancialReport…………………………………………………………………………………..…….……………..16
CoverPhotocourtesyofMikeThompson,ImpactDigitalPhotography
2013 ANNUAL REPORT
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MISSION
“Toenhancethequalityoflifeinourcommunitybyprovidingopportunitiesforbusinessestosucceed.”
TAGLINE
“Bettercommunitythroughbetterbusiness”
VISION
ThemembershipoftheChamberisacollaborativeleadershipgroupworkingtowardthegoalsandopportunitiessuchastheSuccessfulCitiesinitiative,mentorship,andbuildingastrongeconomy.
ROLE
1.ToassistinmakingNanaimoagreatplacetodobusinessbyengagingourbusinessesandassistingthemtobesuccessful.
2.Provingenhancedvaluetoourmembers.
3.Effectiveadvocacyonourmembers’behalf.
4.Growingourmembershipbasetocreateastrongerunifiedvoicetoattackissuesthataffectbusinessgrowthinourcommunity.
2013 ANNUAL REPORT
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Minutesofthe124thAnnualGeneralMeetingWednesday,June19,2013
ChairMikeDelvescalledtheAnnualGeneralMeetingoftheGreaterNanaimoChamberOfCommercetoorderat12:00pm.
MOTIONTOAPPROVEMINUTES:MotiontoapproveMinutesofthe2012AnnualGeneralMeetingMovedby:RhondaHeaslip,Seconded:MikeThompson
MOTIONTOAPPROVETHEBY‐LAWCHANGES:Motiontoapproveby‐lawchangespreviouslycommunicatedtomembersMovedby:SarahLane,Seconded:KalonGoodrich
MOTIONTOAPPROVETHEAPPOINTMENTOFACCOUNTANTS:MotiontoapprovetheappointmentofChurchPickardasthe2013AccountantsMovedby:RussBurke,Seconded:RhondaHeaslip
TREASURERSREPORT:LisaTrimmerpresentedtheTreasurer’sreport.CopiesoftheAuditedFinancialStatementsweredistributedonallthetables.The2012AnnualReportandFinancialStatementsalsoavailableonthewebsite.
MotiontoapproveTreasurer’sreportMovedby:GeorgeLeshchuk,Seconded:JamesMacIntyre
MOTIONTODESTROYTHEBALLOTS:MotiontodestroytheballotsMovedby:MikeDelves,Seconded:RussBurke
MOTIONTOADJOURN:Motiontoadjournthe124thAnnualGeneralMeetingMovedby:KimSmythe,Seconded:RhondaHeaslip
2013 ANNUAL REPORT
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Chambermembersinattendance(alphabeticalbyBusinessName)
4PillarsABuyer'sChoiceAffirmativeFinancialAuntieBobbiBakerTrimmerCharteredAccountantsBallanceDebtConsultingBallardHomesBastionManagementBayshorePatio&RestaurantBCAABekinsMovingBethlehemRetreatBMO‐NorthBMOTerminalBusinessAdvisoryCanadaHarvestBusinessCCCUCanadianWesternBankChildDevelopmentCentreChinookScaffoldSystemsChurchPickardCIBCWoodGundyCityofNanaimoCountryClubMallCraftsmanCollisionCVICrisisSocietyCVIMulticulturalSocietyDenMarElectricDominionLendingDTZEliteImagesExpressEmploymentExtraordinaryOrganicsFairtradeWorksGreatCanadianOilChangeHerbalMagicHeydemannArtofPhotographyImmediateImagesImpactVisualIntegralSecurities
IslandCrisisCareIslandRadioJohnsonFranklinKrog&CompanyKwikKopyLegalShieldLiteracyNanaimoMatternChiropracticNACLNanaimoCurlingClubNanaimoDailyNewsNanaimo&DistrictHospitalFoundationNanaimoMagazineNanaimoNewsBulletinNEDCOlympicBusinessBrokersParkPlaceLawPetalKettlePheasantHillHomesQualityFoodsRealistRealtyReMaxRWBobWallSalvationArmySD#68SeriousCoffeeSETStudioKitchens&DesignTaylorMcAffreyLLPTigh‐Na‐MaraTofinoAirTurley'sFloristVIConferenceCentreVIInsuranceCentresVIPWaterVIUMBAWaterfrontHoldingsWestCoastCommunicationsWestCoastShutters&BlindsWestcoastDisplays
2013 ANNUAL REPORT
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CHIEFEXECUTIVEOFFICER’SREPORT–KIMSMYTHE,CEOHappy125!
It’snotoftenyougettowishsomebodyahappybirthdayoranniversarynumberinginthethreedigits,butyou’vegotthatchancethisyearwhenNanaimo’sChamberofCommercecelebratesits125thyearofservice.
Backinthespringof1889,ahandfulofcivic‐mindedfolkorganizedwithinthenewcommunityofafewthousandtoselectagroupofrepresentativebusinessleaderstooverseeeconomicdevelopmentandaddresscommercialconcerns.TheboundariesofNanaimo,atthetime,extendedtoTownsiteRoadinthenorth,5thStreettothesouthandPineStreettothewest.Ahottopicofconversationwaswhetherornotthecommunityreallyneededmorethantwofulltimefirefighterstoprotectitscitizens.
Howthingshavechanged.Todaythecommunity’slicensedbusinessesnumbernearly6,000and,ofcourse,ourpopulationisclosinginon90,000.Theimportanceofhavinganorganizationrepresentingtheentirebusinesscommunityhasneverbeengreater.Today,theChamber’sfocusspansgovernmentrelationsandadvocacy,municipaltaxation,transportationplanningandcontributingtoeffortstoenhanceapositivebusinessenvironmentinordertoattractotherstolocatehereandhelpgrowanddiversifyoureconomy.Morebusinessequalsmoreemploymentenrichingthequalityoflifeinourcommunity.
Continuingtoseekrelevanceintoday’seconomy,wearefocusedonstrengtheningourworkingrelationshipswithcommunitypartners,providingsupportandassistancetoentrepreneurs,takingadvantageofemergingeconomictrends,andcommunitydevelopmentthroughimplementationofthe12drivingprinciplesofSuccessfulCitieswhilekeepingelectedofficialsmindfulthattheChamber’sgoalis“bettercommunitythroughbetterbusiness”providesuswiththerationaletobroadenourviewandactivities.
ParticipationindefiningthevisionofourcityandguidingdevelopmentandinvestmenttowardachievingthatvisionisasignificantroleofyourChamber.ThisunderscorestherelevancyoftheChambertoeveryoneinNanaimo,notjustthosewhosefocusis‘commerce’.Governmentadvocacy,networkingevents,professionaldevelopmentopportunitiesandcost‐savingsthroughgrouppurchasingarejustsomeofthebenefitsofferedtomemberswhileweworktowardsthosebroadergoals.
Asweenterour125thyearandcelebrateournewrelevancy,yourChamberofCommerceacknowledgesthattheonlyconstantischange.Nextyearwillbedifferentthanlast,andwewillkeepchangingtoremainfocusedoncontinuingtoprovetheimportanceofyourChambertothequalityoflifeandtheprosperityofbusinessesinourSuccessfulCity.Here’stothenext125!
2013 ANNUAL REPORT
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HIGHLIGHTSOFOURYEAR
HostedtheBCChamberAGMandAnnualProvincialConferencefor280delegates AttendedtheBCChamber’sLargeChambermeeting HostedaVI&GIAccordmeetingforallVancouverIslandChambers Organizedthe1stAnnualIslandBusinessMixer Participatedinnationalteleconferencesonkeyeconomicissues PresentedresolutionsonSuccessionPlanningandAssetManagementtotheBC&CDN
Chambers MemberLuncheonsfeaturedincreasinglyengaging&informativeSpeakers BusinessafterBusinessandBusinessbeforeBusinesseventsgrowinginpopularity Organizedthe19THAnnualChamberGolfTournament UpscaledtheAnnualBusinessExpo‐‐50%largerthanpreviousyearandmovedtoVICC EnhancedandstrengthenedtheChamberAmbassadorProgram ContinuedadditionofspecialoffersintheM2MMemberDiscountProgram Held2“NewMember”OrientationBreakfasts–tripledthenumberofattendees Ledthe“SpiritofChristmasLightUp”promotion ContinuedworkonSuccessfulCities.Completedthe12drivingprinciples,hadintegrated
toNanaimo’sCorporateStrategicPlan,formedthegroundworkforInspireNanaimo PartneredwiththeCityofNanaimoandVIUtocreateandleadInspireNanaimo DelegationtoCityCouncilonkeybusinessissues–municipalbudgetandeconomic
developmentactivities–medicinalmarijuanafacility,WTEproposal,others OrganizedProvincialElectionForum HostedmeetingwithBCMinisterofAboriginalRelations&Reconciliation EnhancedourworkingrelationshipswithCommunityPartners PartneredinNEDCinitiativestoprovidelocalsupportforeconomicdevelopmentwork Expandedcommunitypartnershipstosupportseveralemergingentrepreneurial
leadershipgroupssuchasStartUpNanaimoforwhomwe’veprovidedsomeseedfunding. CEOinvitedtositonAdvisoryCouncilofNanaimoAboriginalCentreandNanaimoDesign
NerdsCo‐WorkingSpace Led2ndannual“Dragon’sDen”stylepanelsforVIUMarketingDegreeGradsandassisted
inorganizingtheiryear‐endpresentationevent HeldanumberofWorkshopsformembers
o TDBankDemystifyingVISA/NCratesworkshopo PSTTransitionworkshopo MaximizingFacebookworkshopo YellowPagesGroupDigitalMarketingworkshopo WorldHost(SuperHost)programso ParksCanadaPacificMarineConservationAreaseminar
Entereda‘staffandfriends’floatintheLion’sChristmasParade HostedaMortgageBurningParty HostedaWine&CheesereceptionforMayorandCouncil ProducedtheannualGatewaymagazine
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CHAMBERCOMMITTEES
TheChamberhascommitteesthatworkonspecificprojectsandmeetasneeded.BeingactiveonacommitteeaffordsChambermemberstheopportunitytosharetheirbusinessknowledgeandskillswithothers,developreciprocalrelationshipsandcontributetomeaningfulprojectswithintheNanaimobusinesscommunity.
STANDINGCOMMITTEES
ExecutiveCommittee
Purpose:TheExecutiveCommitteesitsasanadvisorytotheBoardofDirectors.
Chair:OdaiSirriChairElect:LisaTrimmerViceChair:MarianneTurleyTreasurer:MikeThompsonExecutiveSecretary:WallyWellsPastChair:MikeDelvesChiefExecutiveOfficer:KimSmythe
Finance&BudgetCommittee
Purpose:ToroutinelyreviewandexaminethefinancialaffairsoftheChamberandtoprepareandpresenttotheBoard,atthebeginningofeachfiscalyear,abudgetofestimatesofexpendituresandrevenuefortheensuingyear.
Chair:MikeThompsonMembers:ExecutiveCommittee
NominationCommittee
Purpose:Topreparealistofnominees,fromthemembershipatlarge,fortheofficeofDirectortofillvacanciesontheBoardofDirectors.
Chair:PastChairMembers:Chair,CEO
2013 ANNUAL REPORT
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BOARDCOMMITTEESANDTASKFORCES
GovernmentAffairsCommittee
Purpose:Toidentifyissuesimpactingourbusinesscommunityandtoacceptandevaluateissuesidentifiedbyothers.Whereappropriate,thecommitteeshallestablishapositiononanissueandanactionplanforconveyingthepositiontotheappropriateparties.
GovernmentAffairsSub‐Committees:
CommunicationsCommittee
ElectionReadinessCommittee
SuccessfulCitiesCommittee
Purpose:Overthenextfewmonths,thiscommitteewillworkwithcitizensandelectedofficialstoexplorehowNanaimocanbecomeoneofBritishColumbia’smostSuccessfulCities.
SuccessionPlanningCommittee
Purpose:ToexaminethepressingneedforactiononsuccessionplanningforSmalltoMediumEnterprises(SME).
STAFFCOMMITTEESANDTASKFORCES
BusinessExpoTaskForce
ChristmasAuctionTaskForce
GolfTournamentTaskForce
BusinessAchievementAwardsTaskForce
2013 ANNUAL REPORT
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BOARDOFDIRECTORSODAI SIRRI
CHAIR
CHAIR ELECT
LISA TRIMMER
MARIANNE TURLEY
VICE CHAIR
MIKE THOMPSON
TREASURER
WALLY WELLS
SECRETARY
MIKE DELVES
PAST CHAIR
ROB BYE
DIRECTOR
JASON HARE
DIRECTOR
SARAH LANE
DIRECTOR
ADRIAN LEGIN
DIRECTOR
JAMES MACINTRYE
DIRECTOR
GREG PHILLIPS
DIRECTOR
ANDREA ROSATO‐TAYLOR DIRECTOR
DR. DAVID WITTY
DIRECTOR
2013 ANNUAL REPORT
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STAFF
KIM SMYTHE
CEO
MASHA WEAVER
GENERAL MGR
DEBRA LEIGH
ADMIN
ASSISTANT
MICHELLE OKAWARA
ADMIN ASSISTANT
RENEE BOHUN
SPECIAL EVENTS
GreaterNanaimoChamberofCommerce2133BowenRoadNanaimo,BCV9S1H8
T:250.756.1191
F:250.756.1584
2013 ANNUAL REPORT
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2013NEWMEMBERS:
1on1Computers1440Wellness2ChefsAffair4PillarsACMeFoodCo.AllCleanAlmostFamousLaserCorp.AmbidexterManagementInc.AuntiBobbiTheClownAvalonCinemasBallanceDebtConsultingBeltoneHearingCareCentreBizCatalystBlossomsFreshFruitArrangementsBusinessAdvisoryTeam/LeftSpokeMediaBusinessExaminerVancouverIslandCanadaHarvestBusinessServicesCanadianMentalHealthAssoc.MidIslandBranchCarleighRandallCartoInvestment&InsuranceSolutionsInc.CedarOpportunitiesCo‐OperativeCGMMarketingLtd.ChinookScaffoldSystemsLtd.ClarityCorporateConsultingCoastRealtyGroup‐DaveCurryCoastalColourPrintingLtd.CoastalSupportServicesCornerLounge&CornerBistroCutlassFilm&VideoProductionDaleCarnegieTrainingofBritishColumbiaDanielSlizPhotographyDatumMarineServicesLtd.DayDreamSalonandSpaDean'sComputerClinicDefiningInsightDeltaInfraredServicesDestinyBusinessVenturesLtd.DiscountCar&TruckRentalsDivaDollBoutiqueDoggyDooWagon,The
DominionLendingCentres‐IntegrityMortgageDrivingMissDaisyEdPoli&AssociatesEmployers'AdvisersOfficeExecutiveWebClubExtraordinaryOrganicsRestaurantExtremePitaFillmoreFinancialFinn&AssociatesDesignLtd.FlipsideGymnasticsLtd.FootholdsTherapyCenterFrankie'sModernDinerFreedom55FinancialGarageDoorDoctorCanadaLtd.GarlandCoulsonGioCreativeGMEMachineryInc.GraphicOfficeInteriorsHagar'sBoutiqueHavenSocietyHazelwoodConstructionHostingNationDataInc.HullIslandLogScalingInnerHarmonyRegisteredAcupunctureIslandAggregatesLtd.IslandCrisisCareSocietyIslandEcoEnergyIslandFerryServicesLtd.JimBallardHomesJosephLeaCharteredAccountantsJTFlairHairSalonJuvenileDiabetesResearchFoundationKaniaIndustriesInc.KeepItSimpleSocialMediaKrisKringleCraftMarketLakesideGardensLegalShieldLet'sEatGourmetFoodLoadstarTransportationLogoWestPromotionalProductsLongwoodBrewPub
2013 ANNUAL REPORT
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LuckysLiquorStoreMackSales&ServiceofNanaimoLtd.MaffeoSalon&DaySpaManLeeOrientalFood&GiftMarketingDoneWriteMedicineShoppePharmacy#350Mercedes‐BenzNanaimoMezaHealthSystemInc.MillstoneEatery,TheMostarMiniStorageNanaimoFamilyLifeAssociationNanaimoLawnBowlingClubNanaimoMarineRescueSocietyNanaimoUniqueKidsOrganizationNexGenHearingNorm'sMobileServiceLtd.OceansideChurchInternationalOhana'sCafe&DeliOlympicBusinessBrokersOrthotiCareClinicsInc.PalmsHarboursideMarina,TheParkwayDrivingAcademyLtd.PheasantHillHomesPhyllisChivers,CMAPinkIvoryBoutique
ProPacificRestorationsReedFamilyWellnessCentreRoofCo.SharmanMobileHomeParkSkippersMarineCentreSNC‐LavalinInc.SoccerZoneSonny'sJewellersSpectacleEyeworksInc.SwabbiesTeaDesireTheMarty'sTheStockbellTimHortonsTomLeeMusicCo.Ltd.TourismMountWashingtonTripleTPartyRentalsLtd.TutorDoctor‐NanaimoVancouverIslandUniversity‐Professional
Development&TrainingVersatileManConstructionVITraumaSceneCleanUpLtd.VisionArtsEyecareCentreWhiteBridalBoutiqueYellowCabNanaimo
2013 ANNUAL REPORT
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2013SPONSORSItwouldnotbepossibletoholdsomanypopularandsuccessfuleventswithoutthegeneroussupportofourcommunity.TheChamberofCommerceBoardofDirectorsandStaffwouldliketoacknowledgeandsincerelythankthefollowingorganizationswhosogenerouslysupportedourwork.Thankyou!
1440Wellness
ABuyersChoiceHomeInspections
AbleRecognition
AcademyofLearning
AlmostFamousLaserCorp
AspengroveSchool
AutoCheckAutomotive
BakerTrimmer
BastionMgmt
BayshoreRestaurant&Patio
BCFerries
BCAA
BeachClubResort
BerwickontheLake
BestWesternNorthgateInn
BestWesternPlusDorchesterHotel
BethlehemRetreatCentre
Black&WhitePartyRentals
BrechinLanes
BusinessDevelopmentBank
CanadianWesternBank
CasinoNanaimo
CenturyGroup
CenturyGroup
ChemainusTheatreFestivalSociety
CoastBastionHotel
CoastCapitalSavings
CoastRealty
CoastalCommunityCreditUnion
CoastalTrucking
CommunityFutures
Costco
CountryClubCentre
CraftsmanCollision
DavidJ.LobayLawCorp
DenMarElectric
DiscountCar&Truck
DougHay&Associates
EliteGamingEntertainment
EliteImageSoftwareCorp.
ExtraordinaryOrganicsRestaurant
FairwindsGolfClub
FlyingFish
FrankAllenFinancialGroup
FreeflowWater
GarageDoorDoctor
GeselbrachtBrown
GolfDoctorCanada
GrandHotel
GreatCanadianOilChange
Hagar'sBoutique
HarrisMazda
HarrisOceansideChevroletGM
HerbalMagicWeightLoss
HeydemannArtofPhotography
ImpactVisualCommunications
InnovationIsland
InvestorsGroup
IslandDailyDeals
IslandDocumentStorage&Shredding
IslandFerryServices
JASmithBusinessSolutionsGroup
JarRestaurant
JavawockyCoffeeHouse
JEAnderson&Assoc.
JimBallardHomes
JohnstonFranklin
K.MatternChiropractic
K.D.Beausoleil
KeepItSimpleSocialMedia
LewkowichEngineering
LifestyleHarmony
LighthouseBistro
LondonDrugs
LonglakeChateau
Lucky'sLiquor
MadronaImaging
2013 ANNUAL REPORT
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McGregorKrastelDougal
MidIslandCo‐op
MirandaConstruction
MNP
MosaicInformationTechnology
MountBensonEnterprises
Nanaimo&VoyagerMagazine
NanaimoAirportCommission
NanaimoArtGallery
NanaimoAssociationforCommunityLiving
NanaimoChildDevelopmentCentre
NanaimoClippers
NanaimoDailyNews
NanaimoEconomicDevelopmentCorporation
NanaimoGolfClub
NanaimoMagazine
NanaimoMuseum
NanaimoNorthTownCtr
NanaimoPortAuthority
NanaimoToyota
NarverManagement
OriginatLongwood
OriginalJoes
PalladianDevelopments
Payworks
PIGraniteFabricators
PortTheatre
R.W.BobWall
RacquetsUnlimited/SoccerZone
RBCRoyalBank
Re/max‐RhondaHeaslip
ReadJonesChristoffersen
RisoFoods
Scotiabank
SeriousCoffee
ShawCable
SignAge
SinkorSwimScuba
Sonny'sJewellers
St.Jean'sCannery
St.JohnAmbulance
StudioKitchens&Design
SupportingEmploymentTransititions
Swabbies
TDCanadaTrust
Telus
TheBoldKnight
TheFoamGuy
TheWave/TheWolf
ThompsonGodfreyGroup
TiahM.WorkmanNotaryPublic
Tigh‐Na‐MaraResort
TofinoAir
TurleysFlorist
UnitedWayCentral&N.VI
VancouverIslandConferenceCentre
VancouverIslandInsuranceCentres
VancouverIslandSymphony
VancouverIslandUniversity
VIPWater
VisionsOpticalWoodgrove
VSPMedia
WestCoastDailyDeals
WestCoastDisplay
WestmarkConstruction
YellowBirdArtsGallery
2013 ANNUAL REPORT
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TREASURER’SREPORT–MikeThompson
2013 was another year of progressive change for the Chamber.
Back in 2011, the board restricted $39,581 of surplus to allow for
restructuring. The intention was to reinvest past surplus in
renewing and improving the operations and services of the
Chamber. Through 2012 and again in 2013, organizational
improvements and investments including staff changes lead to
annual expenses in excess of revenues that were covered by those
restricted funds. Our deficiency of revenue over expenses for 2013
was $12,107 versus $21,866 in 2012. Our budget for 2013 was a
$4,669 deficiency, but lower than expected memberships and the
rescheduling of the Business Achievement Awards (previously Sterling Awards) into 2014 were the
primary factors in the adverse variance to budget of $7,408.
Our working capital is also down slightly though still very positive with current assets at 1.9 times
current liabilities which is consistent with the prior year.
The Chamber remains in a strong financial position with $507,255 of Net Assets, though down $12,104
from 2012. We hold capital assets with net book value of $555,033 – primarily our land and building
which thanks to the generosity of you the members is now mortgage free.
We have a strong team in place at the Chamber and new and redefined rolls to ensure our financial
stability, quality membership service and value for your membership dollars. Our budget for 2014 is to
return to a surplus position so that we can in turn, reinvest those proceeds in continuing to assist in the
success of businesses in Nanaimo.
2013 ANNUAL REPORT
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2013FINANCIALSTATEMENTS