Upload
vobao
View
216
Download
2
Embed Size (px)
Citation preview
©Zeynep Ton 2014
Phantom stockouts: 25-30% in CPG, 60% at a specialty retailer
Promotion compliance: 50%
Vicious cycle
Low sales
& profits
Low labor
budgets
Low
quantity &
quality of
labor
Poor operational
execution
The Good Jobs Strategy
Operate with slack
Cross-train
Offer less
Standardize
& empower
Invest in
people
Operate with
slack
EMPLOYEES Ability to succeed Time off
INVESTORS Higher sales Fewer errors Improvement Better hiring
CUSTOMERS Low prices Good service
Components work together
Operate with slack
Cross-train
Offer less
Standardize
& empower
Invest in
people
Mercadona in 2009
• Reduced product variety
• Lots of other changes
– Produce presentation €175million/yr
– Water and milk cartons €2 million/yr
– Cereal and nut packaging: €900,000/yr
– ……
• Cut prices by 10% (€720 less per
household)
©Zeynep Ton 2014
Erika Karp
Cornerstone Capital Group
Is your money being invested in
ways that align with your values?