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National Needs Analysis Report – Cyprus (CARDET)February 2016
IO1 – How to Get There?
This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of
the information contained therein.
This Report was developed by
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IO1 – How to Get There?
Table of Contents
The Get There project 3
Summative Results regarding the Questionnaires in your organization 4
“How to Get There?” Summative Results regarding the questionnaire for counselors/ trainers/ career guides/ VET experts 5
“How to Get There?” Summative Results regarding the questionnaire for the beneficiaries 12
Appendix I – “How to Get There?” Questionnaire for counselors/trainers/career guides/VET experts 17
Appendix II - “How to Get There?” Questionnaire for beneficiaries 19
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The Get There project
The Get There project seeks to promote the access to trainings that promote employability skills to a wide range of people, like employed people that want to strengthen their skills to perform better at their works, unemployed people that want to increase their chances of getting a job - including young at risk , who are expected to become engaged in this courses via a peer mentoring methodology that will make them feel empowered and, hopefully, less intimidated and more enthusiastic with the training that will give them better chances of entering the labor market.
Through the VET initiatives boosted by this project, VET relevance in the labor market will be enhanced. In fact, through VET, people will be better prepared to enter and stay in the labor market and their performance will be improved.
In this context, the first step in understanding and analyzing the different needs in the participating countries, the Consortium created a set of questionnaires to explore the needs that exist in each country in the promotion of employability skills targeting both groups of interest: the trainers and the beneficiaries. More specifically, to assess which of the employability skills are more relevant for the partnership countries and/or VET organisations' "clients", 2 very similar surveys were developed and all partner organisations delivered them to 2 target groups:
trainers, counsellors, carrier guides, VET experts. unemployed people or people that is going through training.
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IO1 – How to Get There?
Summative Results regarding the Questionnaires in your organization Please answer the following questions:
-How many questionnaires addressing the trainers were collected? We gathered a total of 16 questionnaires from career officers and career counsellors.
-How many questionnaires addressing the beneficiaries were collected? We gathered a total of 20 questionnaires from unemployed people.
-What were the main differences between the two groups? The main differences between the two groups were:
a) The type of skills rated as important: The beneficiaries rated ‘health and safety in the workplace’ and ‘rights and responsibilities at work’ as one of six most important skills, whereas the trainers did not consider these among the important employability skills.
-Which were the six most important skills according to the trainers? The six most important employability skills according to the trainers were:
1) Communication in the workplace2) Problem solving3) Self-management4) Exploring job opportunities5) Team working6) Customer awareness
-Which were the six most important skills according to the beneficiaries?The six most important employability skills according to the beneficiaries were:
1) Communication in the workplace2) Health and safety in the workplace3) Rights and responsibilities at work4) Self-management5) Problem-solving6) Team-working
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IO1 – How to Get There?
“How to Get There?” Summative Results regarding the questionnaire for counselors/ trainers/ career guides/ VET experts
Please provide the summative results of your organization’s questionnaires: For the open ended questions please, summarize the most common and the most important answers that were given in your country
Regarding the graphs, right click on the graphs and select edit data
In the questionnaires that were given to counselors/ trainers/ career guides/ VET experts the summative results of the questions exploring the perception and understanding of employability skills were:
1. Are employability skills specified in your country?
10
6
YesNo
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IO1 – How to Get There?
2. Are employability skills measured in your country?
7
9
YesNo
Regarding the YES answersThe way that employability skills are measured in Cyprus according to the counselors/ trainers/ career guides/ VET experts are:
In most cases employability skills are measured by measuring personal skills (e.g. confidence, self-esteem, motivation and self-efficacy). Employers measure these based on the employees progress within a predefined period of time (e.g. every 6 months/once a year). Other skills such as reliability, presentation skills, problem-solving, communication skills are measured through various methods (e.g. team leaders evaluating their team members).
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3. Do you work on employability skills with your beneficiaries?
14
2
YesNo
4. Are beneficiaries aware of their employability skills?
88 YesNo
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IO1 – How to Get There?
5. Are beneficiaries keen on improving their employability skills?
11
5
YesNo
6. Are there differences in the awareness of employability skills between different age groups and/ or groups of beneficiaries?
9
7YesNo
Regarding the YES answers
The main differences in the awareness of employability skills between different age groups and/ or groups of beneficiaries are:There was an agreement between responses that older individuals have a higher level of awareness of their employability skills. Responses included:
1) Younger groups do not have awareness
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2) Teenagers are more naïve when it comes to employability skills while adults who have worked understand the skills when explained to them.
3) Older candidates have higher self-awareness of issues they need to work on. 4) Male candidates are more dynamic and assertive. 5) Younger beneficiaries are not so aware, while older people become more aware
through experience and maturity.
7. Do you see a need on improving employability skills on the beneficiaries that you have been working with according to your experience?
16
YesNo
8. The three most important employability skills according to the opinions of the counselors/ trainers/ career guides/ VET experts are:1) Self- confidence & self awareness (self-efficacy, motivation, self-management)2) Communication skills3) Teamwork
9. The three most relevant employability skills that are required by employers according to the experience of the counselors/ trainers/ career guides/ VET experts are:1) Management skills (time management, work management, self-management)2) Communication skills 3) Teamwork
10. The three most important employability skills asked by beneficiaries according to the experience of the counselors/ trainers/ career guides/ VET experts are:1) Communication skills (oral, written, presentation and interpersonal) 2) Management skills (time management, work management, self-management)3) Teamwork
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Please provide the summary of answers for each rank of the scale.
11. This part explores the employability skills rate the following employability skills according to their importance in the professional opinion of the counselors/trainers/career guides/VET experts in Cyprus. It focuses on understanding how important this group finds the following employability skills with 1 the least important and 5 the most important. For CYPRUS the results are:
Self-m
anag
emen
t
Team worki
ng
Problem
Solvin
g
Customer
Awareness
Communication in
the w
orkplac
e
Working w
ith numbers
IT in th
e workp
lace
Applying f
or a jo
b
Explorin
g job opportu
nities
Rights a
nd responsib
ilities
at work
Health an
d safet
y in th
e workp
lace
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0 0 0 0 0 0 0 1 1 0 00 0 1 1 0
31 0 0 2
43
00
2
0
6
13 3
4
35 11
5
7
5
6
8
7 6
66
8
5
10
7
10
1
6 5 64 3
5 - Most Important4321 - Least Important
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12. Are the employability skills required by employers the same as the ones that beneficiaries think are most relevant?
1
15
YesNo
General comments or important findings if any:In Cyprus there are not many independent employability advisors. Most employability advice is offered through universities. This would mean that the younger age groups have more access to these services than the older age groups. Despite this, career counselors reported that older people have more awareness of their employability skills due to work experience and maturity.
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“How to Get There?” Summative Results regarding the questionnaire for the beneficiaries
Please provide the summative results of your organization’s questionnaires: For the open ended questions please, summarize the most common and the most important answers that were given in your country
Regarding the graphs, right click on the graphs and select edit data
In the questionnaires that were given to the beneficiaries in exploring the perception and understanding of employability skills, the summative results were:
1. Have you ever heard of the definition of employability skills?
14
6
YesNo
2. According to the beneficiaries understanding of the term employability skills, the most common and/ or important answers were:
a) Employability skills are those skills necessary in a workplace.b) They are the skills that will make a candidate for a job more attractive by the job interviewer, or/and they are the skills that will make the person more successful in delivering the work required. c) Skills necessary for getting keeping and being successful in a job
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3. Are employability skills measured in your country?
8
12
YesNo
Regarding the YES answersThe way that employability skills are measured in CYPRUS according to the beneficiaries are: - Employability skills are measured through the completion of evaluation forms and appraisals with the Manager. The evaluation process takes place twice a year.- Employers evaluate the employer, but it depends if you are on a high or low salary- The employers want their employees to have good character and be pleasant with the customers.- If the company wants the employee for their skills, then they will measure them. But if they are only in need of someone to work basic duties then they won’t.
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4. Do you work on employability skills with your counselor(s)/ trainer(s)/ career guide(s)/ VET provider(s)?
9
11
YesNo
5. Do you consider important to improve your employability skills?
20
YesNo
6. The three most important employability skills according to the beneficiaries opinion are:1) Communication skills2) Languages and IT 3) Transferable skills (teamwork, organizational, management, motivation, problem-solving)
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7. The three most relevant employability skills that are required by employers according to the beneficiaries’ experiences are:1) Knowledge and experience of work2) Time and Stress management3) Communication skills
8. The three most important employability skills that beneficiaries would like to improve are:1) Presentation skills2) Numeracy and technology skills3) “Work confidence” (i.e. time management, self-esteem, problem-solving, analytical and organizational skills)
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Please provide the summary of answers for each rank of the scale.
9. This part explores the employability skills rate according to their importance from the beneficiaries’ point of view aiming at the understanding of how important the beneficiaries in Cyprus find the following employability skills with 1 the least important and 5 the most important.
Self-m
anag
emen
t
Team worki
ng
Problem
Solvin
g
Customer
Awareness
Communication in
the w
orkplac
e
Working w
ith numbers
IT in th
e workp
lace
Applying f
or a jo
b
Explorin
g job opportu
nities
Rights a
nd responsib
ilities
at work
Health an
d safet
y in th
e workp
lace
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0 0 0 0 0 0 1 1 0 0 00 0 0 1 0
51 1
1 1 02
0 0
5
2
9
75
31 2
6 911
4
5
3
7
7
8
4 4
12 119 10
13
3 46
8
14 14
5 - Most Important4321 - Least Important
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10. Are the employability skills required by employers the same as the ones that beneficiaries think are most relevant?
8
12
YesNo
General comments or important findings if any:The sample of beneficiaries were all either students, or unemployed people. There were no people receiving employability skills training. This means that overall there was a very basic understanding of what employability skills were. The most important finding is that both beneficiaries and counselors agreed unanimously that there is a need to improve employability skills.
Provide a short summary on the similarities and/ or differences in the reported perceptions between the two groups regarding the employability skills in your country. Similarities:
- Both the beneficiaries and trainers regarded the need to improve employability skills in Cyprus. There was a unanimous ‘yes’ from both groups.
- The skills of ‘communication in the workplace’, problem solving, self-management and team-working were reported by both groups as part of the most important employability skills.
- The beneficiaries mainly considered that employability skills required by employers are not the same as the ones that beneficiaries think are most relevant. The trainers also considered this to be true.
Differences:
- The beneficiaries reported ‘health and safety in the workplace’ and ‘rights and responsibilities’ as part of the most important employability skills, whereas the choice of these skills was not shared by the trainers.
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- According to the opinions of trainers the three most important skills are self-awareness (self-efficacy, motivation and self-management), communication and teamwork. The beneficiaries however reported that languages and IT skills, communication and transferable skills (i.e. problem-solving) are amongst the most important employability skills.
- Beneficiaries reported that, according to their experience, employers require knowledge and work experience, time and stress management and communication skills. Trainers, however, reported that according to their experience, employers require management skills, communication sksills and teamwork.
- Trainers rated that according to their experience, beneficiaries ask to improve their communication skills, management skills and teamwork skills. Beneficiaries, however, reported that the skills they would like to improve are presentation skills, numeracy and technology skills and work confidence (i.e. self-esteem, problem-solving, analytical and organizational skills).
-
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Appendix I
“ How to Get There?” Questionnaire for counselors/trainers/career guides/VET experts
1. Are employability skills specified in your country?Yes No
2. Are employability skills measured in your country?Yes NoIf Yes, specify how
3. Do you work on employability skills with your beneficiaries?Yes No
4. Are beneficiaries aware of their employability skills?Yes No
5. Are beneficiaries keen on improving their employability skills?Yes No
6. Are there differences in the awareness of employability skills between different age groups and/ or groups of beneficiaries? If so, please specify
7. Do you see a need on improving employability skills on the beneficiaries that you have been working with according to your experience?
Yes No
8. What are the most important employability skills according to your opinion? List the three most important ones
9. What are the most relevant employability skills that are required by employers according to your experience? List the three most important ones
10. What are the employability skills asked by beneficiaries according to your experience? List the three most important ones
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11. Please rate the following employability skills according to their importance in your professional opinion. How important do you find the following with 1 the least important and 5 the most important?
Employability Skills
1 2 3 4 5
Self-managementTeam workingProblem SolvingCustomer AwarenessCommunication in the workplaceWorking with numbersIT in the workplaceApplying for a jobExploring job opportunitiesRights and responsibilities at workHealth and safety in the workplace
12. Are the employability skills required by employers the same as the ones that beneficiaries think are most relevant?
Yes No
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Appendix II
“How to Get There?” Questionnaire for beneficiaries
1. Have you ever heard of the definition of employability skills?Yes No
2. What do you understand by the term employability skills? Please specify
3. Are employability skills measured in your country?Yes NoIf Yes, specify how
4. Do you work on employability skills with your counselor(s)/ trainer(s)/ career guide(s)/ VET provider(s)?Yes No
5. Do you consider important to improve your employability skills?Yes No
6. What are the most important employability skills according to your opinion? List the three most important ones
7. What are the most relevant employability skills that are required by employers according to your experience? List the three most important ones
8. What are the employability skills that you would like to improve? List the three most important ones
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9. Please rate the following employability skills according to their importance in your opinion. How important do you find the following with 1 the least important and 5 the most important?
Employability Skills
1 2 3 4 5
Self-managementTeam workingProblem SolvingCustomer AwarenessCommunication in the workplaceWorking with numbersIT in the workplaceApplying for a jobExploring job opportunitiesRights and responsibilities at workHealth and safety in the workplace
10. Are the employability skills required by employers the same as the ones that you think are most relevant? Yes No
22