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The Geographic Approach
The Geographic Approach
GIS in Public Works
GIS in Public Works
Public Works Seminar 2008
Public Works Seminar 2008
11
2008 ESRI
2008 ESRI Public Works Seminar
Public Works Seminar
•Challenges faced by Public W
orks Departments
•The Geographic Approach, GIS & ESRI
•Solutions for:
–Asset Management
–Planning and Operations
–Mobile Workforce
–Operational Awareness
•Questions and Discussion
Agenda
Thousands of Public Works Organizations Use
GIS Everyday …
…improving business operations using the “geographic approach”
Glendale, CA
No. 1 Public Works Department
of the Year
PW Magazine
We All Have Our Own Stories…
Peter Foley / EPA
““Ticking time bomb under America
Ticking time bomb under America’’ s cities
s cities…”
…”
ABC News
GIS is Invaluable in These Situations…
ProvidingOperational Awareness Before, During, and After an Event
GIS Provides a Platform to Organize Your
GIS Provides a Platform to Organize Your
Efforts
Efforts……
•Asset Management
•Work Order Management
•Mobile Data Collection
•Capital Improvement Planning
•Executive Dashboard
•311 Call Center Integration
•Work Force Management and Automation
Public Works Organizations Provide a Variety of
Public Works Organizations Provide a Variety of
Services
Services……
Sanitation
Snow Removal
Bridge Inspection
Highway Maintenance
Parks and Facilities
Traffic Engineering
Sign Management
Utilities
Public Works Organizations Have to Contend
Public Works Organizations Have to Contend
With
With……
••Aging Assets
Aging Assets
••Cost Containment
Cost Containment
••Aging W
orkforce
Aging W
orkforce
••Increased Demand on Public Infrastructure
Increased Demand on Public Infrastructure
••Infrastructure Threats and Homeland Security Mandates
Infrastructure Threats and Homeland Security Mandates
••Public awareness and anxiety
Public awareness and anxiety
Compounded by Management and
Organizational Challenges…
•Difficulty getting information about your assets
•No time for proactive maintenance
•Can’t get information into or out of the field
•No view into the operations of your organization
Public Works Organizations Need an Approach
That Changes How We See Things
And the Way We Do Things
People
People
Infrastructure
Infrastructure
Relationships
RelationshipsPatterns
Patterns
Significance
Significance
Implications
Implications
Consequences
Consequences
Deciding
Deciding Designing
Designing
Managing
Managing
Developing
Developing
Protecting
Protecting
Restoring
Restoring
Regulating
Regulating
Helping
Helping
Our Understanding
Our
OurEfforts
Efforts
Geography is the Science of Our World
Helping Us See Our Work in a Different Way
. . . Providing a Context for Understanding
. . . Providing a Context for Understanding
As a Whole
As a Whole
As a Network
As a Network
Of Interrelated Systems
Of Interrelated Systems
Operations
Planning
Planning
Science
Management
Engineering
The Geographic Approach
A Framework for Understanding and Managing Our Operations and Infrastructure
Integrating Geography Into How We Behave
Integrating Geography Into How We Behave
Holistic
Comprehensive
Systematic
Analytic
Visual
Creating
Measuring
Organizing
Analyzing
Modeling
Applying
Planning
Designing
Deciding
Managing
Acting
Geographic Knowledge
GIS Applies the Geographic Approach
Providing Tools, Methods, and Workflows That Support Collaboration and Action
. . . Improving the Way We Do Things
. . . Improving the Way We Do Things
••Better Decisions
Better Decisions
••Greater Efficiency
Greater Efficiency
(Money/Time/Resources)
(Money/Time/Resources)
••More Effective Communication
More Effective Communication
Collaboration
Collaboration
Integration
Integration
Spatial
SpatialAnalysis
Analysis
Work Flow
Work Flow
Acting
Acting
Analyzing
Analyzing
Measuring
Measuring
Visualizing
Visualizing
Storing
Storing
Information
Information
Hardware
Hardware
People
People
Business Rules
Business Rules
& Procedures
& Procedures
Software
Software
There are Five Key Elements in a GIS Solution
GIS Software Provides Four Essential Functions
Visualization
Visualization
Data Management
Data Management
Spatial Analysis
Spatial Analysis
Dissemination
Dissemination
GIS Manages Information About your Assets
and Operations
Water
Pavement
Biosolids
Management
Vegetation
Management
Landfill
Leases
CAD Files
Surveys
Emergency
Plans
Sanitation/
Snow Routes
Storm Water
Sanitary Sewer
Comprehensive system for storing and managing information
Comprehensive system for storing and managing information……
GIS Provides Analytical Capabilities
Capital Improvement Planning
Work Scheduling
Traffic Analysis
Performance Measurement
Leak Analysis
Inspection Optimization
Tools and capabilities to improve your awareness and decision ma
Tools and capabilities to improve your awareness and decision making
king……
Visualization in a Public Works Organization
3D
CAD
Schematics
Hardcopy Maps
Field Markups
Maps provide a way to assimilate information quickly and accurat
Maps provide a way to assimilate information quickly and accurat elyely……
CAD
ArcGIS
Web Clients
Web Clients
GIS
GIS
Servers &
Servers &
Databases
Databases
Desktop Clients
Desktop Clients
Virtual Earth
Explorer
Mobile Clients
Mobile Clients
GIS Allows You to Easily Disseminate Information
Our Focus Today
Demonstrate how GIS and the Geographic Approach will enable you to…
•Maintain accurate information about your infrastructure
•Use asset information for planning and operations
•Get information into and out of the field
•Provide operational awareness
Asset Management
Getting Information About Your Assets
Asset Management
Challenges:
•Searching for accurate
information about your assets
•Aligning planned work with
current crew assignments
•Matching worker skill sets to
project requirements
•Maintaining the same
information in multiple places No interoperability between systems
No interoperability between systems……
Asset Management
Impacts:
•Maintaining the same information in multiple
places.
•Difficulty accessing and sharing information.
•Increased costs –labor, systems, workflows
No interoperability between systems
No interoperability between systems……
A Comprehensive System to Store and Manage
Asset Information
•Easy to use
•Access to other data sources
•Share information with other
applications
•Share information with other
departments
•Accurate: Location,
temporal, content
•Interoperable using industry
standard protocols
•Foundation for partner
solutions
Allowing you to visualize, manage, and analyze your assets
Allowing you to visualize, manage, and analyze your assets
SERVER
SERVER
ONLINE
ONLINE
DESKTOP
DESKTOP
MOBILE
MOBILE
WEB
WEB
EXPLORER
EXPLORER
Standards
Any Client/Any Application
AutoCAD
AutoCAD
GoogleVirtual Earth
Virtual Earth
SAP
SAP
ENVI
ENVI
Imagine
Imagine
MapInfo
MapInfo
Ionic
Ionic
GeoMedia
GeoMedia
ArcGIS
ArcGISServer
Server
Demonstration -Asset Management
Planning and Operations
Timely Updates and Maintaining Accurate Information About Your Assets
Planning and Operations
Challenges:
••Searching for accurate
Searching for accurate
information about your
information about your
assets
assets
••Aligning planned work
Aligning planned work
with current crew
with current crew
assignments
assignments
••Matching worker skill sets
Matching worker skill sets
with schedules and
with schedules and
project locations.
project locations.
ItIt’’ s difficult to combine your planned and scheduled work
s difficult to combine your planned and scheduled work……
Planning and Operations
Impacts:
••Assets fail
Assets fail……resulting in the inability to ensure service
resulting in the inability to ensure service
continuity
continuity
••Increased repair costs, replacements, staff time
Increased repair costs, replacements, staff time
••Decrease in customer satisfaction
Decrease in customer satisfaction
Need to align proactive and reactive work
Need to align proactive and reactive work……
••See all planned & scheduled work
See all planned & scheduled work
••Proactively schedule work
Proactively schedule work
••Optimize your crew schedules & efforts
Optimize your crew schedules & efforts
••Minimize costly repairs
Minimize costly repairs
••Coordinate with other departments
Coordinate with other departments
A Complete System for Planning and
Operational Analysis
Increasing time for proactive maintenance
Increasing time for proactive maintenance
Demonstration –Planning and Operations
Mobile Workforce
Getting Information Into and Out of the Field
Mobile Workforce
Challenges:
•Lack of a platform for
sharing information
•Mobile workforce does
not have a unified
information source
•Current applications do
not support our mobile
workflow
Accurate Asset information is not easily accessible
Accurate Asset information is not easily accessible
by the mobile workforce
by the mobile workforce
Mobile Workforce
Impacts:
•Organizations do not have up-to-date asset information
•Operations aren’t optimized for efficiency
•Difficulty managing your mobile workforce
No platform for communication and sharing information
No platform for communication and sharing information
A Platform for the Deployment of Mobile
Workforce Applications
•Applications that match your field
workflow
•Information available regardless of
connectivity
•Match the right people &
equipment to the right work
•Enable effective communication
•Accurate location information in
the field
Visibility into mobile workforce activities
Visibility into mobile workforce activities
Demonstration –Mobile Workforce
Operational Awareness
A Complete View of Your Organization
Operational Awareness
Challenges:
•Multiple disconnected systems hold asset information
•Difficult to access and share information easily throughout
the organization
•Difficult to get information into or out of the field
•Uncertainty about asset information accuracy
A single view into organizational activities and data is not ava
A single view into organizational activities and data is not available
ilable
Operational Awareness
Impacts:
•Limited visibility into organization
•Difficult to measure performance
•Difficult to review and improve processes
•Difficult to proactively manage work
•Difficult to integrate and
share information
GIS Provides Complete Operational Awareness
ACommon Platform for Sharing Information
•Comprehensive
system
•Supporting
planning and
operational
analysis
•Sharing and
receiving
information from
the field
Giving you visibility into your operations
Giving you visibility into your operations
Demonstration –Operational Awareness
The Geographic Approach in Public Works
Changes the Way We See and Do Things
. . .Providing Complete Operational Awareness
. . .Providing Complete Operational Awareness
GIS is Being Applied in Public Works
Departments…
Across Many Cities, Counties, and Local Governments
Improving our Work . . .
Improving our Work . . .
Work Orders
Work Orders
++
Information Sharing
Information Sharing
Spatial Analysis
Spatial Analysis
Elevation
Elevation
CAD
CAD
Survey
Survey
Pavement Management
Pavement Management
Snow
Snow
Operations
Operations
Proactive Maintenance
Proactive Maintenance
Assets
Assets
Engineering
EngineeringDesign
Design
Aerial
Aerial
Photos
Photos
Sanitation
Sanitation
Routing
Routing
Trends
Trends
Water
Water
Wastewater
Wastewater
Stormwater
Stormwater
Management
Management
Asset
Asset
Management
Management
3D3D
GIS in Public Works Follows a Common Pattern
Desktop
••Ad Hoc Projects
Ad Hoc Projects
••Analysis/Modeling/Mapping
Analysis/Modeling/Mapping
Professional
Multi-User
••Shared Database
Shared Database
••Fixed Applications
Fixed Applications
••Transactions
Transactions
Work-Groups
Federated
Enterprise Infrastructure
••Integration
Integration
••Sharing
Sharing
••Collaboration
Collaboration
Organizations
GIS Is Being Used to Build Public Works
Information Systems…
Pavement
Management
Sanitation
Snow Routing
Debris
Management
Bridge and
Tunnel
Inspection
Sign
Management
Take the Next Step
Visit the ESRI Project Center
Visit the ESRI Project Center
www.esri.com/projectcenter
www.esri.com/projectcenter
Work with an ESRI Partner
Work with an ESRI Partner
Talk to your peers
Talk to your peers
Contact ESRI
Contact ESRI
Questions
Laura Cadmus
Mark Scott
Brian Moore
ESRI –Boston Office
(978) 777-4543
www.esri.com
Thank You
