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© 2015 Technomic Inc. OCTOBER 29, 2015 | technomic.com The Future of Foodservice Why Fast Casual Is Changing Global Foodservice PREPARED FOR: 4 NOVEMBER 2015 | DUBLIN, IRELAND

The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

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Page 1: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. OCTOBER 29, 2015 | technomic.com

The Future of Foodservice

Why Fast Casual Is

Changing Global Foodservice

PREPARED FOR:

4 NOVEMBER 2015 | DUBLIN, IRELAND

Page 2: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Only Technomic delivers

a 360° view of the food industry. We impact growth

and profitability for our clients by providing

consumer-grounded vision and channel-relevant strategic

insights.

2 © 2015 Technomic Inc.

Page 3: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. 3

FACT Today’s consumers are different

FACT They value different things than previous generations

FACT The restaurants that keep up with changing consumer dynamics will win

© 2015 Technomic Inc.

Page 4: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc. 4

FACT These needs are global in nature

FACT Many of the longstanding players in the industry are having trouble addressing and meeting these consumer needs

Page 5: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

What Do Consumers Want?

5

Price and convenience still paramount but consumers also want simplicity and transparency

─ Fewer ingredients

─ Understandable ingredients

─ Less processing

─ Full disclosure

© 2015 Technomic Inc.

Page 6: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

The 10 Fs of Fast Casual

6

Fast Casual

Appeals

Food Quality

Fair Price

Fine Ingredients

Full view Preparation

Fast Service

First-rate Decor

“Fitter” Wholesome

Food

Flexible Offerings

Fresh Friendly

Employees

© 2015 Technomic Inc.

Page 7: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Fast Casual Drivers

7

Unique

Positioning

Strong

Consumer

Appeals

Demographic

Alignment

© 2015 Technomic Inc.

Page 8: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Ingredient Transparency Helps Drive Fast Casual

8

“The No No List is the latest step on our journey to clean food and a transparent menu.”

- Ron Shaich, CEO

© 2015 Technomic Inc.

Page 9: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Fast Casual Over-indexes On Higher Income Groups and Millennial Consumers

9

Demographic Fast Casual Quick Service

Income <$50k

Income >$50k

Gen Z

Millennials

Gen X

Boomers/Matures

© 2015 Technomic Inc.

Page 10: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Fast Casual Has Taken The U.S. By Storm

10

8%

12%

16%

21%

2004

2009

2014

2019(F)

FC Sales

$13B

© 2015 Technomic Inc.

FCR share of Fast Food

FC Sales

$23B

FC Sales

$39B

FC Sales

$62B

Page 11: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Segments Continue to Blur and Develop

11

Foo

d Q

ual

ity/

Cra

veab

ility

Price

<$9

QSR $10-15

Family Style

Fast Casual

$9-$14

Traditional CDR

$12-20

© 2015 Technomic Inc.

Polished CDR

$20-50

QSR+

$7–$10

Page 12: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Evolutionary Trends in Fast Casual

12

Proliferation of delivery

Increasing entry from full-service operators

Build-your-own finding great appeal

Technology enhancing the experience

© 2015 Technomic Inc.

Page 13: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

2015 Private Equity Investments in Fast Casual

13

These investments demonstrate a belief within the financial community that fast casual chains are well positioned for growth

Page 14: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

How do You Identify the Next Chipotle?

14

Engaged

Nimble

Innovative, trend setter

Defined appeal

Access to capital

Strong unit economics

Up and Comers

Page 15: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

U.S. Fast Casual Going Global

15

Page 16: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

But It’s Not Just Big U.S. Chains Driving Global Expansion

16

Page 17: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

Ireland Has Homegrown Fast Casual Concepts

17

Page 18: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

Fast Casual Generated Turnover In Ireland Of €151M

18

2015 Consumer Spending (€M)

2015 Operator Purchases (€M)

2015-2018 CAGR

Total € 151 € 63 9.8%

Republic of Ireland € 105 € 44 10.8%

Northern Ireland € 46 € 19 7.3%

Page 19: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

Irish Operators Reacting to Fast Casual

19

“The learnings from our restaurant will now be transferred to the mobile food trucks. Because we want it to be cooked to order–there will be a longer delay, but we want to insist on quality. And then we can expand that offering.”

- Fast Casual Operator

Carefully considering target markets and demographics that are not being captured and creating QSR sister-brands for established fast casual operations.

Following the food-truck trend and creating mobile units to increase brand awareness

Adding grab-and-go options such as salads, sandwiches, and drinks.

Page 20: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

Fast Casual Has Highest Perception of Healthy Offerings

20

Q3. How healthy and nutritious do you think the prepared food offerings are at the following establishment types?

Food from upscale/fast casual operators is perceived to be healthier in general, as indicated in the chart above.

How healthy and nutritious do you think the prepared

food offerings are at the following establishment types?

14%

18%

10%

12%

16%

12%

29%

14%

15%

8%

23%

26%

40%

30%

21%

28%

23%

31%

32%

32%

24%

4%

6%

12%

24%

Traditional fast-foodrestaurants

Upscale, higher-endfast-food restaurants

Coffee shops

Convenience store

Petrol station/forecourtconvenience store

5 – Very healthy and nutritious 43 – Somewhat healthy and nutritious 21 – Not at all healthy and nutritious

Page 21: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

Many other QSRs Are “Fast Casualising” Their Business

21

Experience Food

Page 22: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

In The US, “QSR Plus” Is Indicative of Fast Casual Strength

22

Collectively up

9.2% in 2014

These chains have proven that QSRs can survive and prosper in this environment.

Page 23: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc. © 2015 Technomic Inc.

Takeaways

23

Although FCR price points may be high for GenZ, Millennials continue to drive sales frequency.

QSR continues to raise the bar, but FCR counters with greater convenience, delivery.

Build-your-own engagement provides the control younger consumers are looking for.

Underserved specialty niches will thrive as fast casual continues to outperform the industry.

Page 24: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

© 2015 Technomic Inc.

Final Thoughts

24 © 2015 Technomic Inc.

Fast casual is aligned with the consumer It is changing the way people eat Growth will continue to be high All restaurants will need to adapt to the evolution of fast casual

Page 25: The Future of Foodservice · Fast Casual Has Highest Perception of Healthy Offerings 20 Q3. How healthy and nutritious do you think the prepared food offerings are at the following

Questions?

312-876-0004 | [email protected] | technomic.com

David Henkes Managing Director & VP

001-312-506-3927

[email protected]

www.twitter.com/davidhenkes

www.technomic.com