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© 2015 Technomic Inc. OCTOBER 29, 2015 | technomic.com
The Future of Foodservice
Why Fast Casual Is
Changing Global Foodservice
PREPARED FOR:
4 NOVEMBER 2015 | DUBLIN, IRELAND
© 2015 Technomic Inc.
Only Technomic delivers
a 360° view of the food industry. We impact growth
and profitability for our clients by providing
consumer-grounded vision and channel-relevant strategic
insights.
2 © 2015 Technomic Inc.
© 2015 Technomic Inc. 3
FACT Today’s consumers are different
FACT They value different things than previous generations
FACT The restaurants that keep up with changing consumer dynamics will win
© 2015 Technomic Inc.
© 2015 Technomic Inc. © 2015 Technomic Inc. 4
FACT These needs are global in nature
FACT Many of the longstanding players in the industry are having trouble addressing and meeting these consumer needs
© 2015 Technomic Inc.
What Do Consumers Want?
5
Price and convenience still paramount but consumers also want simplicity and transparency
─ Fewer ingredients
─ Understandable ingredients
─ Less processing
─ Full disclosure
© 2015 Technomic Inc.
© 2015 Technomic Inc.
The 10 Fs of Fast Casual
6
Fast Casual
Appeals
Food Quality
Fair Price
Fine Ingredients
Full view Preparation
Fast Service
First-rate Decor
“Fitter” Wholesome
Food
Flexible Offerings
Fresh Friendly
Employees
© 2015 Technomic Inc.
© 2015 Technomic Inc.
Fast Casual Drivers
7
Unique
Positioning
Strong
Consumer
Appeals
Demographic
Alignment
© 2015 Technomic Inc.
© 2015 Technomic Inc.
Ingredient Transparency Helps Drive Fast Casual
8
“The No No List is the latest step on our journey to clean food and a transparent menu.”
- Ron Shaich, CEO
© 2015 Technomic Inc.
© 2015 Technomic Inc.
Fast Casual Over-indexes On Higher Income Groups and Millennial Consumers
9
Demographic Fast Casual Quick Service
Income <$50k
Income >$50k
Gen Z
Millennials
Gen X
Boomers/Matures
© 2015 Technomic Inc.
© 2015 Technomic Inc.
Fast Casual Has Taken The U.S. By Storm
10
8%
12%
16%
21%
2004
2009
2014
2019(F)
FC Sales
$13B
© 2015 Technomic Inc.
FCR share of Fast Food
FC Sales
$23B
FC Sales
$39B
FC Sales
$62B
© 2015 Technomic Inc.
Segments Continue to Blur and Develop
11
Foo
d Q
ual
ity/
Cra
veab
ility
Price
<$9
QSR $10-15
Family Style
Fast Casual
$9-$14
Traditional CDR
$12-20
© 2015 Technomic Inc.
Polished CDR
$20-50
QSR+
$7–$10
© 2015 Technomic Inc.
Evolutionary Trends in Fast Casual
12
Proliferation of delivery
Increasing entry from full-service operators
Build-your-own finding great appeal
Technology enhancing the experience
© 2015 Technomic Inc.
© 2015 Technomic Inc. © 2015 Technomic Inc.
2015 Private Equity Investments in Fast Casual
13
These investments demonstrate a belief within the financial community that fast casual chains are well positioned for growth
© 2015 Technomic Inc. © 2015 Technomic Inc.
How do You Identify the Next Chipotle?
14
Engaged
Nimble
Innovative, trend setter
Defined appeal
Access to capital
Strong unit economics
Up and Comers
© 2015 Technomic Inc. © 2015 Technomic Inc.
U.S. Fast Casual Going Global
15
© 2015 Technomic Inc. © 2015 Technomic Inc.
But It’s Not Just Big U.S. Chains Driving Global Expansion
16
© 2015 Technomic Inc. © 2015 Technomic Inc.
Ireland Has Homegrown Fast Casual Concepts
17
© 2015 Technomic Inc. © 2015 Technomic Inc.
Fast Casual Generated Turnover In Ireland Of €151M
18
2015 Consumer Spending (€M)
2015 Operator Purchases (€M)
2015-2018 CAGR
Total € 151 € 63 9.8%
Republic of Ireland € 105 € 44 10.8%
Northern Ireland € 46 € 19 7.3%
© 2015 Technomic Inc. © 2015 Technomic Inc.
Irish Operators Reacting to Fast Casual
19
“The learnings from our restaurant will now be transferred to the mobile food trucks. Because we want it to be cooked to order–there will be a longer delay, but we want to insist on quality. And then we can expand that offering.”
- Fast Casual Operator
Carefully considering target markets and demographics that are not being captured and creating QSR sister-brands for established fast casual operations.
Following the food-truck trend and creating mobile units to increase brand awareness
Adding grab-and-go options such as salads, sandwiches, and drinks.
© 2015 Technomic Inc. © 2015 Technomic Inc.
Fast Casual Has Highest Perception of Healthy Offerings
20
Q3. How healthy and nutritious do you think the prepared food offerings are at the following establishment types?
Food from upscale/fast casual operators is perceived to be healthier in general, as indicated in the chart above.
How healthy and nutritious do you think the prepared
food offerings are at the following establishment types?
14%
18%
10%
12%
16%
12%
29%
14%
15%
8%
23%
26%
40%
30%
21%
28%
23%
31%
32%
32%
24%
4%
6%
12%
24%
Traditional fast-foodrestaurants
Upscale, higher-endfast-food restaurants
Coffee shops
Convenience store
Petrol station/forecourtconvenience store
5 – Very healthy and nutritious 43 – Somewhat healthy and nutritious 21 – Not at all healthy and nutritious
© 2015 Technomic Inc. © 2015 Technomic Inc.
Many other QSRs Are “Fast Casualising” Their Business
21
Experience Food
© 2015 Technomic Inc. © 2015 Technomic Inc.
In The US, “QSR Plus” Is Indicative of Fast Casual Strength
22
Collectively up
9.2% in 2014
These chains have proven that QSRs can survive and prosper in this environment.
© 2015 Technomic Inc. © 2015 Technomic Inc.
Takeaways
23
Although FCR price points may be high for GenZ, Millennials continue to drive sales frequency.
QSR continues to raise the bar, but FCR counters with greater convenience, delivery.
Build-your-own engagement provides the control younger consumers are looking for.
Underserved specialty niches will thrive as fast casual continues to outperform the industry.
© 2015 Technomic Inc.
Final Thoughts
24 © 2015 Technomic Inc.
Fast casual is aligned with the consumer It is changing the way people eat Growth will continue to be high All restaurants will need to adapt to the evolution of fast casual
Questions?
312-876-0004 | [email protected] | technomic.com
David Henkes Managing Director & VP
001-312-506-3927
www.twitter.com/davidhenkes
www.technomic.com