The Family Journal-2000-Hahn-165-71.pdf

Embed Size (px)

Citation preview

  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    1/8

    http://tfj.sagepub.com/The Family Journal

    http://tfj.sagepub.com/content/8/2/165The online version of this article can be found at:

    DOI: 10.1177/1066480700082009

    2000 8: 165The Family JournalRobert A. Hahn and David M. Kleist

    Divorce Mediation: Research and Implications for Family and Couples Counseling

    Published by:

    http://www.sagepublications.com

    On behalf of:

    International Association of Marriage and Family Counselors

    can be found at:The Family JournalAdditional services and information for

    http://tfj.sagepub.com/cgi/alertsEmail Alerts:

    http://tfj.sagepub.com/subscriptionsSubscriptions:

    http://www.sagepub.com/journalsReprints.navReprints:

    http://www.sagepub.com/journalsPermissions.navPermissions:

    http://tfj.sagepub.com/content/8/2/165.refs.htmlCitations:

    What is This?

    - Apr 1, 2000Version of Record>>

    by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from by Minodora Mancas on October 11, 2013tfj.sagepub.comDownloaded from

    http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/content/8/2/165http://tfj.sagepub.com/content/8/2/165http://tfj.sagepub.com/content/8/2/165http://www.sagepublications.com/http://www.iamfconline.com/http://tfj.sagepub.com/cgi/alertshttp://tfj.sagepub.com/cgi/alertshttp://tfj.sagepub.com/subscriptionshttp://tfj.sagepub.com/subscriptionshttp://www.sagepub.com/journalsReprints.navhttp://www.sagepub.com/journalsReprints.navhttp://www.sagepub.com/journalsPermissions.navhttp://tfj.sagepub.com/content/8/2/165.refs.htmlhttp://online.sagepub.com/site/sphelp/vorhelp.xhtmlhttp://online.sagepub.com/site/sphelp/vorhelp.xhtmlhttp://tfj.sagepub.com/content/8/2/165.full.pdfhttp://tfj.sagepub.com/content/8/2/165.full.pdfhttp://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://tfj.sagepub.com/http://online.sagepub.com/site/sphelp/vorhelp.xhtmlhttp://tfj.sagepub.com/content/8/2/165.full.pdfhttp://tfj.sagepub.com/content/8/2/165.refs.htmlhttp://www.sagepub.com/journalsPermissions.navhttp://www.sagepub.com/journalsReprints.navhttp://tfj.sagepub.com/subscriptionshttp://tfj.sagepub.com/cgi/alertshttp://www.iamfconline.com/http://www.sagepublications.com/http://tfj.sagepub.com/content/8/2/165http://tfj.sagepub.com/
  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    2/8

    THEFAMILYJOURNAL:COUNSELINGANDTHERAPYFORCOUPLESANDFAMILIES/April2000Hahn,Kleist/DIVORCEMEDIATIONRESEARCH

    Literature ReviewResearch

    Divorce Mediation: Research and Implications

    for Family and Couples CounselingRobert A. Hahn

    David M. Kleist

    Idaho State University

    Thisarticle reviews the past10 years of divorcemediation research.

    Relevanttopicsof mediationresearch such as efficiency, clientsatis-

    faction, impact on psychological adjustment, levels of conflict and

    cooperation and a comparison withthe adversarial process arepre-

    sented.Moststudiesfind favorable results for themediation process.

    Implications of the mediation process will be discussed for thosewho are counseling families and couples.

    When mediation appeared two decades ago as an alter-native to theadversarial process, proponents of medi-ation made many enthusiastic claims as to its effectiveness.

    The first model of mediation, divorce mediation, was

    advanced as a model for reducing conflict, improving com-

    munication, and coparental cooperation (Kelly, 1996). Medi-

    ation produced better agreements in less time and expense,

    enhancingpsychologicaladjustment forparents andchildren,

    and leading to more compliance with agreements (Kelly,

    1996). Theuseof mediationhas expanded considerably from

    its beginnings in divorce mediation. Currently, mediation is

    used in many locations for all types of family, commercial,

    environmental, employment, organizational, and community

    disputes in both the public and the private sectors (Kelly,

    1996).

    After 15 years of first generation research, the easiest

    research has been done. Basic, useful, and supportive infor-

    mation about the effectiveness of mediation has emerged

    from a number of different outcome studies. However, much

    less attention has been devoted to what is actually said and

    done in the mediation sessionto the mediation process

    itself. Current empirical studies record and analyze mediatorbehaviors and communications and their effect on clients and

    the agreement-making process. Several studies examine cli-

    ent behaviors. More expensive to conduct, process studies

    have been most often conducted in experimental social psy-

    chological settings with controlled variables and scripted cli-

    ent roles.

    This article briefly summarizes what has been learned to

    date about divorce and custody mediation and suggests some

    implications for family and couples counseling. Although the

    overall number of studies has been limited, research has

    helped to advance the field and mediations general accep-

    tance to this point. There are still many challenging issues to

    address if mediation is to mature further as a field and take its

    placeamong themajorservice interventionsofferedto clients

    in need.

    OUTCOME RESEARCH

    The most commonresearch questions can be grouped into

    the following categories: (a) mediation as an effective means

    of reaching settlement agreements, (b) expectations and effi-ciency in time and money, (c) comparisons and contrast

    between mediation agreements and adversarial agreements,

    (d) outcome studies of compliance and relitigation, (e) client

    evaluations of the mediation process, (f) conflict reduction

    and interparental cooperation as enhanced through media-

    tion, (g) how mediation enhances the psychological adjust-

    ment of the parties and their children, and (h) developing a

    criteria for whom mediation is appropriate. Thevast majority

    of divorce mediation outcome research in England, Canada,

    andthe UnitedStates hasfocusedonchildcustody mediation.

    In addition, in Australia, England, and the United States,

    research has examined comprehensive divorce mediation

    encompassing property division, spousal and child support,

    and custody and access issues. Regardless of the focus, few

    studies have compared mediation processes with their coun-

    terparts in the adversarial system. Nevertheless, this overall

    database from four countries does provide an analysis of the

    above areas of divorce mediation.

    165

    THE FAMILY JOURNAL: COUNSELING AND THERAPY FOR COUPLES AND FAMILIES, Vol. 8 No. 2, April 2000 165-171

    2000 Sage Publications, Inc.

    AuthorsNote:Forward correspondence to Robert A. Hahn, 1071

    East 25th Street, Idaho Falls, ID 83404.

  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    3/8

    It is important to note that variations in research popula-

    tions, methodologies, and measures have been the norm,

    making it problematic to make generalizations about media-

    tion or to rely heavily on a singlestudy. Complicatingthetask

    is the fact that some research efforts have failed to provide

    basic descriptors that might enable a better understanding of

    outcome differences.Additionalproblems have included,but

    are not limited to, client self-selection, a failure to assess cli-

    ents histories of conflict and communication, and a focus on

    custody-only versus multiple-divorce disputes. Despite all

    these problems, there is a similarity on some of the outcome

    areas that have been evaluated (Kelly, 1996).

    Settlement Rates

    Mediation research across countries indicates that clients

    reach agreement in divorce mediation 50% to 85% of the

    time, with most studies in the mid to upper range. This is true

    of court-based and community-based services (Bordow &

    Gibson, 1994; Depner, Cannata, & Simon, 1992; Emery,1994; Kelly & Duryee, 1992; Pearson & Thoennes, 1989;

    Richardson, 1988; Walker, McCarthy, & Timms, 1994), pri-

    vate mediation (Irving & Benjamin, 1992; Kelly & Gigy,

    1989),custody mediation (Depner et al., 1992, Emery, 1994),

    and comprehensive divorce mediation (Bordow & Gibson,

    1994; Kelly & Gigy, 1989; Love, Moloney, & Fisher, 1995;

    Walker et al., 1994) in mandatory (Depner et al., 1992; Kelly

    & Duryee, 1992) and voluntary mediation (Bordow & Gib-

    son, 1994; Irving & Benjamin, 1992; Kelly & Gigy, 1989;

    Pearson & Thoennes, 1989). Based on the above studies, no

    clear relationship emerges between settlement rates and the

    numberof mediationhours or sessions offered.It appears that

    prescreeningto eliminate certain couples forsuch criteria as a

    history of violence, very high conflict, or unwillingness to

    divorce increases the settlement rates (Kelly, 1996).

    There is no evidencethat higherratesof dispute settlement

    indicate a better process or outcome (Kelly, 1996). Although

    there is general consensus that settlement rates higher than

    85% suggest more coercive processes, there have been no

    studies comparing thedegree of directiveness of mediators in

    relation to settlement rates. In mandatory mediation settings,

    the issue of coerciveness is particularly important if settle-

    ment rates are viewed as the criteria of success.

    California is 1 of 11 states that mandates custody media-

    tion for custody or access disputes before using otheradversarial processes. In the largest study to date, of 1,388

    custody mediations, 46% of the cases mediated in a 2-week

    period reached agreement, 20% scheduled further mediation,

    and 30% proceeded toward other adversarial settlement pro-

    cesses, including custody evaluations and settlement confer-

    ences (Depner et al., 1992). In the unlikely event that all of

    those continuing mediation reached agreement, the settle-

    ment rate would have been no higher than 66%, suggesting

    that coercionwasnot a major factor in this particular setting.

    Higher rates of agreement have been reported in compre-

    hensive divorce mediation compared with custody-only

    mediation (Walker et al., 1994), which is supported by other

    general mediation data indicating that agreement is more dif-

    ficult to reach in single issue disputes compared with multiple-

    issue disputes.

    Efficiency in Time and Expense

    In one of the rare random assignment studies of custody

    disputes, Emery (1994) found mediationparents reached res-

    olution of their disputes more quickly than did litigation par-

    ents, with mediation taking less time (less than half the time)

    and at less cost. Mediation parents failing to reach agreement

    were more likely to settle prior to trial than were litigation

    parents (Emery, 1994). Several studies of custody andprivate

    comprehensive mediation have reported that mediation,

    when compared with a similarly focused adversarial process,

    was significantly less expensive (Kelly, 1991a; Pearson &

    Thoennes, 1989), although in England this finding was not

    supported (Walker et al., 1994). Although data is difficult to

    find and expensive to collect and evaluate, it would appear

    that custody and comprehensive mediation in the public sec-

    toralso savesthe government money. In California, forexam-

    ple, thenumberof custody trialshasbeen reduced to less than

    2% of those parents disputing child issues, saving court

    administrative and judicial time and expense (Depner et al.,

    1992).

    Mediated Agreements Versus Litigated Agreements

    It is difficult to assess this question without looking at the

    jurisdiction in which mediation is taking place, as mediation

    has a legalcontext shadowing thenegotiations. The influenceof the law and case law on client decisions may depend on the

    mediators professional discipline or background, the extent

    to which law is introduced into mediation as a determining

    factor, and the degree to which mediators practice the princi-

    ple that decision making belongs to the parties. Some

    research reports acknowledge that the mediators saw it to be

    their responsibility to tell clients when their agreements were

    not perceived by the mediator to be fair or in the childs best

    interest.

    In general, mediation results in more joint legal custody

    compared with adversarial processes (Emery, 1994; Pearson,

    1991; Richardson, 1988). Whereas physical custody and vis-

    iting agreements did not differ in mediation and litigationgroups in Virginia (Emery, 1994), in California, a less conser-

    vative jurisdiction, mediationresultedin the selectionof more

    joint custody language and expanded visiting patterns for the

    noncustodial parent (Kelly, 1993). In California, Richardson

    (1988) found more shared parenting agreements in the medi-

    ated group.

    Two studies of financial outcomes found no difference in

    child support amounts between mediated and litigated pro-

    cesses, although mediation fathers appear to pay for more

    166 THE FAMILY JOURNAL: COUNSELING AND THERAPY FOR COUPLES AND FAMILIES / April 2000

  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    4/8

    extras for their children and are more likely to agree to pro-

    vide for college expenses (Kelly, 1991b; Pearson &

    Thoennes, 1989). However, one Canadian study reported

    higher child and spousal support amounts in the mediated

    group (Richardson, 1988). Property agreements reached in

    mediation do not differ significantly from either litigated set-

    tlements or attorney-negotiated settlements, but mediationclients view them asmore fair (Kelly, 1991b;Pearson,1991).

    In all of the research, there is no empirical support for the

    claims advanced by critics of mediation (Grillo, 1991) who

    purport that mediation forces women to give away custody or

    primary care entitlements or that women are disadvantaged

    financially by the strategic use of custody conflicts by men

    (Emery, 1994; Maccoby & Mnookin, 1992).

    Another manner in which mediation agreements differ is

    in their greater level of specificity compared with attor-

    ney-negotiated or litigated settlements (Kelly, 1993; Pearson

    & Thoennes, 1989). Negotiatingandrecordingmore detail in

    custody, visitingparental decision-making andsupport issues

    may also contribute to the higher levels of satisfaction and

    compliance reported in mediation samples. Overall, the

    research indicates that although there are not significant dif-

    ferences in the areas of financial outcomes, property settle-

    ments or visitation rights, mediation enhances the perceived

    fairness and satisfaction of the parties. Fairness and satisfac-

    tion havebeen determined to be key factors in increasedcom-

    pliance and decreased relitigation (Kelly, 1996).

    Compliance and Relitigation

    Most studies report higher rates of compliance with medi-

    ated agreements when compared with agreements reached in

    the adversarial process (Emery, 1994; Irving & Benjamin,1992; Kelly, 1993; Pearson & Thoennes,1989).This includes

    visiting, child support, spousal support, and completing the

    finaldivisionof property. Relitigationrates are low in general

    among mediated samples and are lower than in adversarial

    samples (Irving & Benjamin, 1992; Pearson & Thoennes,

    1989).Factors unique to themediation process, such as active

    participation, clients sense of fairness of the mediation pro-

    cess, andsatisfaction with themediation process haveall been

    identified as contributing to the increased compliance rates

    and decreased occurrences of relitigation in the mediation

    groups (Emery, 1994;Irving& Benjamin,1992;Kelly, 1996).

    Client Evaluation of Mediation

    With only one exception, all studies of divorce mediation

    in all countries and settings indicated that client satisfaction

    with both themediation process andoutcomeswas quitehigh,

    in the 60% to 85% range (Bordow & Gibson, 1994; Depner,

    Cannata, & Ricci, 1994; Emery, 1994; Irving & Benjamin,

    1992; Love et al., 1995; Kelly, 1989; Kelly & Duryee, 1992;

    Pearson & Thoennes, 1989; Richardson, 1988). In England,

    satisfaction was lower, with 50% of the comprehen-

    sive-mediation and 38% of custody-mediation clients

    expressingsatisfaction (Walker et al., 1994). As might be ex-

    pec ted , satisfaction with mediation was higher among those

    who reached agreements than among those who did not, but

    several studies found client satisfaction in the 40% to 60%

    rangeamong thosewhowere unableto reach agreement(Em-

    ery, 1994;Depneretal.,1992;Kelly, 1989;Richardson,1988).

    In studies comparingmediationand litigation samples, themediation clients are significantly more satisfied than the

    adversarial comparison groups (Emery, 1994; Kelly, 1989).

    In most studies, no significant gender differences in satisfac-

    tion with mediation were found, in contrast to the adversarial

    process, in whichmenare significantlymoredissatisfied than

    women with the process and outcome (Emery, 1994; Kelly,

    1989). In jurisdictions in which custody mediators make rec-

    ommendations to thecourts in unsuccessful mediations, there

    was no difference in overall client satisfaction when com-

    pared with those settings where mediation was confidential.

    However, parents in confidentialmediationwere lesslikely to

    feel rushed or pressured (Depner et al., 1994).

    Positive features of mediation for clients in custody medi-

    ation centeron theability to communicate to theother spouse

    in a contained setting and include the opportunity for parents

    to express their viewpoint, talk about the children, have their

    concerns taken seriously, and hear helpful ideas from media-

    tors about parenting issues and plans. Clients in general give

    mediators high ratings for their impartiality, sensitivity, and

    skill (Bordow & Gibson, 1994; Depner et al., 1992; Kelly,

    1989; Love et al., 1995). In two mandatory custody settings,

    less than 15% of men and women believed that the mediators

    had imposed their viewpoints or pressuredclients to go along

    with something that they did not want (Depner et al., 1992;

    Kelly & Duryee, 1992; Walker et al., 1994). Women werelikely to view mediationas more helpful in empowering them

    to stand up to their spouses than using attorneys, and they

    rated themselves as morefinancially capable and knowledge-

    able as a result of the mediation process (Kelly, 1996).

    An unexpected finding in one study of comprehensive

    mediation was that, compared with men and women in the

    adversarial process, menandwomen in mediationmore often

    reported that they felt their rightswere protectedin mediation

    (Kelly, 1989). In custody mediation, women in the mediation

    and litigation groups were equally likely to feel their rights

    were protected, whereas themenin the litigation groupswere

    significantly less likely than the men in the mediation groups

    to believe that the litigation process protected their rights(Emery, 1994). Mediation parents were more likely to report

    that they each had won some of what they wanted; in con-

    trast, litigation parents significantly more often described a

    win-lose outcome (Emery, 1994.)

    Property agreements were perceived to be more fair by

    mediation clients (Kelly, 1989; Pearson, 1991), and men and

    women using mediation reported more satisfactionwith their

    spousal support agreements than did the adversarial men and

    women (Kelly, 1989).

    Hahn, Kleist / DIVORCE MEDIATION RESEARCH 167

  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    5/8

    Conflict, Cooperation, and Communication

    In general, research in the United States and Canada has

    demonstrated small but more often short-lived increases in

    cooperation and improvement in communication following

    custody mediation (Irving & Benjamin, 1992; Pearson &

    Thoennes, 1989). In a study randomly assigning disputingparents to custody mediation or custody litigation, parents

    who mediated reported less conflict 1 year after settlement

    compared with those who litigated. Nine years later, these

    mediation parents communicated more about the children,

    and noncustodial parents were more involved in current

    child-related decisions (Emery, 1994).

    Variations in the amount and duration of change in

    coparental behavior may be related to the number of hours in

    mediation. Mostcourt-based custody mediationaverages less

    than 4 hours of service, as compared with private mediation

    services that typically report more hours and sessions

    (Donahue, Drake, & Roberto, 1994; Irving & Benjamin,

    1992). In general, lengthier processes appear to promotemore frequent and less conflicted communication. Parents

    using comprehensive divorce mediation report less conflict

    during the divorce process than do parents using litigation.

    At final divorce, mediation parents reported significantly

    less conflict, more cooperation, more child-focused commu-

    nication, and more noncustodial parent participation in deci-

    sion making about the children, compared with the

    adversarial sample. These more beneficial results were also

    found 1 year postdivorce but were no longer apparent 2 years

    postdivorce, with the exception that mediation parents relied

    on each other moreat each point for child careand were more

    supportive toeachotherin theirparenting roles (Kelly, 1991b,

    1993).

    Psychological Adjustment

    Research from England andtheUnitedStates is consistent

    in reporting that neither parent nor child psychological

    adjustment is affectedin a statistically meaningful mannerby

    either a custody mediation or a comprehensive divorce medi-

    ation process (Emery, 1994; Kelly, 1991; Walker et al., 1994).

    Two different authors hypothesize about this finding. Emery

    (1994) concludes that there is insufficient longitudinal

    research exploring the specific area of psychological adjust-

    ment. Kelly (1996) determines that the brevity of mediation

    interventions prevent the mediation process from signifi-cantly affecting psychological adjustment. Both authors call

    for more research into this area.

    Appropriate Population for Mediation

    Despite the initial belief of critics that those with a history

    of conflict andmultipledisputescouldnotsuccessfullymedi-

    ate, it is apparent from many studies that high levels of anger

    and marital conflict are not necessarily barriers to reaching

    agreements (Depner et al., 1992; Irving & Benjamin, 1989;

    Kelly & Duryee, 1992; Kelly & Gigy, 1989). There are some

    indications that mediations that incorporate more hours and

    sessions with trained and experienced mediators are more

    successful in achieving settlements and behavioral changes

    (Emery, 1994; Irving & Benjamin, 1992; Johnston & Camp-

    bell, 1988; Kelly, 1991b, 1993; Kelly& Gigy, 1989). In addi-tion, a focus on communication and relational issues in the

    mediationprocess further enhances thesuccess of theprocess

    (Depner et al., 1992; Irving & Benjamin, 1989; Kelly &

    Duryee, 1992; Kelly & Gigy, 1989). More research is needed

    in these areas, as more recent trends in court-based services

    have been to severely limit hours of service forwhat aresome

    of themostdifficult problemsandcases(Depneretal., 1992).

    There is an insufficient understanding of the efficacy of

    mediation in relation to different personality or adjustment

    problemsin clients (Kelly, 1996). Although it appears empiri-

    cally that mediation is less likely to be effective when clients

    are highly suspicious or at the extreme end of the anger con-

    tinuum (Johnston & Campbell, 1988; Kelly & Gigy, 1989),

    little is known of the effectiveness of mediation with the

    severely disturbed and with serious character disorders. In

    somejurisdictionsmandatingmediation, theseclientspresent

    serious technical challenges to the mediator. It is reasonable

    to speculate that these more troubled cases often fail to reach

    agreement and require evaluation and recommendation.

    These issues have not been addressed in the mediation

    research, andonly rarelyhave mediationservices been modi-

    fied or developed to meet the requirements of such popula-

    tions (Johnston & Campbell, 1988). The most intense focus

    has been on the appropriateness of mediation for victims of

    domestic violence, particularly for battered women.In response to legitimate challenges and questions raised

    by advocates for women, a variety of screening and service

    procedures have been incorporated in court- and agency-

    based services, either as a result of legislation or voluntary

    implementation (Kelly, 1996). Some jurisdictions, services,

    and professionals have taken the position that in cases with

    domestic violence, mediation and/or joint sessions cannot be

    an option. Such rules have come about not from empirical

    research but from genuine concern and heated political activ-

    ism (Kelly, 1996).

    Empirical research investigating multiple aspects of

    domestic violence andmediation is beginning to accumulate.

    It is worthy of a more in-depth exploration than the scope ofthis article permits. A more discriminating approach to this

    difficult issue is necessary, for under certain conditions,

    mediationmaybe more helpful andbeneficial than detrimen-

    tal for couples among whom domestic violence hasoccurred.

    Domestic violence is not unidimensional or unidirectional

    (Chandler, 1990; Depner et al., 1992; Johnston & Campbell,

    1993; Newmark, Harrell, & Salem, 1995). Marital or partner

    violence varies in severity, duration, who initiatesand partici-

    168 THE FAMILY JOURNAL: COUNSELING AND THERAPY FOR COUPLES AND FAMILIES / April 2000

  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    6/8

    pates, and whether it ceases after separation. In two

    court-connectedcustody settings,80%of women and72% of

    men reported experiencing abuse during marriage or separa-

    tion, most of which occurredmore than6 months prior tosep-

    aration. Although the most common form of abuse reported

    was intimidation, twothirdsof thewomen andmore than half

    of the men reported physical abuse from their spouses(Newmark et al., 1995). Research into typologies of violence

    in high-conflict marriages and divorces (Johnston & Camp-

    bell, 1993) is of considerable value in considering whether

    and how mediation should take place during and after the

    divorce. This researchsuggests that in those families inwhich

    both spouses were aggressive, not fearful, and were interac-

    tively violent with each other in the marriage, or in cases

    where women were violent or where there was one or at most

    two incidents of separation-engendered violence after a non-

    violent marriage, mediation may be not only appropriate

    when particular safeguards arein place,but maybe more ben-

    eficial to theparties than theusualadversarialdivorce process

    (Ellis, 1995; Kelly, 1996). These categories of violence are

    quite different in their severity, meaning, and intent than

    chronic, severe violence and emotional abuse in which bat-

    tered women are the clear targets and victims and continue to

    need protection.

    Several recent studies indicated high levels of satisfaction

    with mediation where there was physical and/or emotional

    abuse during the marriage or after separation (Davies, Ralph,

    Hawton, & Craig, 1995; Depner et al., 1992). When com-

    pared with attorney negotiations, mediation made a greater

    contribution toward reducingpostprocess verbal andphysical

    abuse (Ellis, 1995). Clearly, more studies are needed in this

    area, particularly longitudinal ones, as are assessments ofnewly developing models of mediation for this population.

    Future studies will need to assess and describe patterns of

    marital violence and abuse in more depth, as well as the mod-

    els, mediator behaviors, outcomes, and procedural and legal

    safeguards in place.

    FUTURE RESEARCH DIRECTIONS

    There are sufficient process questions to construct another

    decade of research agendas. Issues of power in the mediation

    process and themanner in which mediators go about empow-

    ering clients have not received research or scholarlyattention

    in the literature, despite considerable informal but superficial

    discussion of the topic (Kelly, 1995).Howdo mediators iden-

    tify, describe, and deal with imbalances between disputants?

    What types of interventions aremost effective in thepresence

    of client attempts to intimidate or to use anger to achieve

    advantageous settlements, or where there is a history of vio-

    lence in therelationship?What thresholds or criteriadomedi-

    ators use to terminate cases in such circumstances, if at all,

    and what happens to these clients?

    It is clear that different mediation models have developed

    butarerarely acknowledged or described.Advice is given/not

    given; attorneys are present/absent; emotions are accepted/

    avoided; mediators are directive/non directive, individu-

    als/teams; sessions are sequential/marathon, caucus/joint,

    group/individual; and the law is presented/not presented.

    Research should identify and fullydescribe different practicemodelsso they canbe evaluated for their effectiveness in spe-

    cific dispute-resolution settings, for the type and complexity

    of dispute, and in relation to the dynamics of the disputants.

    And although a cursory look is given to cultural diversity,

    there is no research on how mediators and the mediation pro-

    cess adapt to different racial, ethnic, and socioeconomic

    groups of clients.

    There is a need to look more closely at mediation/arbitra-

    tion models in custody and divorce disputes for those chroni-

    cally litigating clients with intractable disputes (Kelly, 1996).

    Surprising to many, clientssatisfaction was not significantly

    different in those jurisdictions in California where mediators

    made recommendations to the judges following unsuccessful

    mediation when compared with clients in jurisdictions in

    which mediation was confidential and no recommendation

    was made (Depner et al., 1994). Furthermore, Pruitts (1995)

    research in the community mediation field indicates that

    mediation/arbitration models are more effective and produce

    differentclientandmediator behaviors than do straight medi-

    ation or arbitration models.

    As is evident, there is still a great deal to be learned about

    divorcemediation. Researchon theabove andotherquestions

    will enhance mediator practices and promote the overall

    development of the mediation field in the next decade.

    IMPLICATIONS FOR COUPLES

    AND FAMILY COUNSELORS

    There are only a handful of studies that haveexamined the

    mediation process itself. There is a lack of sufficient empiri-

    cal understanding of what mediators do, how mediators

    interventions affect clients and outcomes in family disputes,

    and whether mediator behaviors are influenced by different

    contexts.

    Studies that analyzed audiotapes of custody mediations

    indicated that mediators were more effective in reaching

    agreements when they were more active in structuring the

    process, focused more on problem solving, discussing

    options and solutions rather than facts, and maintained flexi-

    ble control (Slaikeu, Culler, Pearson, & Thoennes, 1985).

    More effective mediators intervened more frequently when

    conflict was high; had greater communication competence;

    shaped communication in productive, agreement-oriented

    directions; and focused on interests (Kelly, 1996). Couples

    with serious relationship problems were less likely to reach

    agreements, particularly when there was no opportunity in

    Hahn, Kleist / DIVORCE MEDIATION RESEARCH 169

  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    7/8

    mediation to deal with the problems or when the style of the

    mediator was to deal only with facts. Agreement rates in cus-

    tody disputes were affectedby thenumber of issuesin dispute

    (Donahue et al., 1994). However, mediation involving an

    ongoing relationshipbetween disputants and involvingmulti-

    ple issues to resolve was more predictive of resolution than

    mediation involving single issue, nonrelated disputants(Whiting, 1994). Nonfamily mediation research indicated

    that mediators with more knowledge about the issue in dis-

    pute and more experience are more likely to reach settlement

    (Carnevale, Lim, & McLaughlin, 1989).

    For family and couple counselors, a number of specific

    implicationsarepossible.Mediationcan anddoes havea pos-

    itive impact on divorcing couples. Family and couple coun-

    selors should consider mediation as a viable referral for cli-

    ents who are experiencing divorce. Not only are benefits

    possible for the couple but the children of divorcing parents

    alsobenefit.As interparentalconflict is reduced whenparents

    attend mediation (Kelly, 1991, 1993), the potential for nega-

    tive effects on children is also reduced (Lansky, 1996). Medi-

    ation can work but has a higher probability for success if cli-

    ents have adequate communication skills. Thus, family and

    couple counselors need to assess their clients communica-

    tion skills and determine readiness for mediation or suggest

    workon communicationskills prior toengagingin mediation.

    In addition toassessingones clients, family andcouple coun-

    selors need to proactivelyassess the mediationskills andpre-

    parednessof mediatorsin theircommunities to preventpoten-

    tial harm to their clients.

    As is evident, there is still a great deal to be learned about

    divorcemediation. Many of the issues exploredand theques-

    tions raised by this article would benefit from furtherresearch. Answering many of these questions and exploring

    these issues through research will benefit the practice of

    mediatorsin allfields,as well asadvance thefield asa whole.

    REFERENCES

    Bordow, S., & Gibson, J. (1994).Evaluation of the family court mediation

    service. Sydney: Family Court of Australia Research and Evaluation

    Unit.

    Carnevale, P., Lim, R., & McLaughlin, M. (1989). Contingent mediator

    behavior and its effectiveness. Mediation research: The process and

    effectiveness of third-party interventions. San Francisco: Jossey-Bass.

    Chandler, D. (1990).Violence, fearand communication:The variableimpact

    of domestic violence on mediation.Mediation Quarterly,7, 331-346.

    Davies, B.,Ralph,S., Hawton, M.,& Craig,L. (1995). A studyof clientsatis-

    faction with family court counseling in cases involving domestic vio-

    lence.Family and Conciliation Courts Review,33, 324-341.

    Depner, C., Cannata, K., & Ricci, I. (1994). Client evaluation of mediation

    services.Family and Conciliation Courts Review,32, 306-325.

    Depner, C., Cannata, K., & Simon, M. (1992). Building a uniform statistical

    reporting system: A snapshot of California Family Court Services.Fam-

    ily and Conciliation Courts Review,30, 169-184.

    Donahue, W., Drake, L., & Roberto, A. (1994). Mediator issue intervention

    strategies: A replication and someconclusions.Mediation Quarterly, 11,

    261-274.

    Ellis, D. (1995).Family Mediation Pilot Project, Hamilton Unified Family

    Court. North York, Canada: York University.

    Emery, R. (1994).Renegotiatingfamily relationships:Divorce,child custody

    and mediation. New York: Guilford.

    Grillo, T. (1991). The mediation alternative: Process dangers for women.

    Yale Law Journal,100, 1545-1609.

    Irving,H., & Benjamin,M. (1989).Therapeutic familymediation: Fittingthe

    service to the interactional diversity of client couples.Mediation Quar-

    terly,7, 115-131.

    Irving, H.,& Benjamin, M. (1992). An evaluation of process andoutcome in

    a private family mediation service.Mediation Quarterly,10, 35-55.

    Johnston,J., & Campbell,L. (1988).Impasses of divorce: The dynamics and

    resolution of family conflict. New York: Free Press.

    Johnston, J., & Campbell, L. (1993). A clinical typology of interparental vio-

    lence in disputed custodydivorces.AmericanJournal of Orthopsychiatry,

    63, 190-199.

    Kelly,J. (1989). Mediatedand adversarial divorce:Respondentsperceptions

    of their processes and outcome.Mediation Quarterly,24, 71-88.

    Kelly, J. (1991a). Is mediation less expensive? Comparison of mediated and

    adversarial divorce processes.Mediation Quarterly,8, 15-26.

    Kelly, J. (1991b). Parent interaction after divorce: Comparison of mediated

    and adversarial divorce processes. Behavioral Sciences and Law, 9 ,

    387-398.

    Kelly,J. (1993).Developingand implementingpost-divorce parentingplans:Does the forum make a difference? In C. E. Depner & J. H. Bray (Eds.),

    Non-residential parenting: New vistas in family living(pp. 136-155).

    Newbury Park, CA: Sage.

    Kelly, J. (1995). Power imbalance in divorce and interpersonal mediation:

    Assessment and intervention.Mediation Quarterly,13, 85-98.

    Kelly,J. (1996).A decadeof divorcemediation research.Familyand Concili-

    ation Courts Review,34, 373-385.

    Kelly, J., & Duryee, M. (1992). Womens and mens views of mediation in

    voluWntary and mandatory mediation settings.Family and Conciliation

    Courts Review,30, 34-49.

    Kelly,J., & Gigy, L. (1989).Divorce mediation: Characteristicsof clientsand

    outcomes.In K.Kressel,D. Pruitt,& Associates (Eds.),Mediationresearch:

    The process and effectiveness of third-party interventions(pp. 32-54).San

    Francisco: Jossey-Bass.

    Lansky, V. (1996).Divorce book for parents. Minnetonka, MN: Book

    Peddlers.

    Love, A., Moloney, L., & Fisher, T. (1995). Federally-funded family media-

    tion in Melbourne: Outcomes, costs and client satisfaction.Family and

    Conciliation Courts Review,30, 50-61.

    170 THE FAMILY JOURNAL: COUNSELING AND THERAPY FOR COUPLES AND FAMILIES / April 2000

  • 8/13/2019 The Family Journal-2000-Hahn-165-71.pdf

    8/8

    Maccoby, E., & Mnookin, R. (1992). Dividing the child: Social and legal

    dilemmas of custody. Cambridge, MA: Harvard University Press.

    Newmark, L., Harrell, A., & Salem, P. (1995). Domestic violence and

    empowerment in custody and visitation cases.Family and Conciliation

    Courts Review,30, 30-62.

    Pearson, J. (1991). The equality of mediated divorce agreements.Mediation

    Quarterly,7, 347-363.

    Pearson, J., & Thoennes, N. (1989). Reflections on a decade of research. In

    K. Kressel, D. Pruitt, & Associates (Eds.),Mediation research: The pro-

    cess and effectiveness of third-party interventions. San Francisco:

    Jossey-Bass.

    Pruitt, D. (1995).Process andoutcomein communitymediation.Negotiation

    Journal,11, 365-377.

    Richardson, C. (1988). Court-based divorce mediation in fourCanadiancit-

    ies: An overview of research results. Ottawa, Canada: Department of

    Justice.

    Slaikeu, K., Culler, R., Pearson, J., & Thoennes, N. (1985). Process and out-

    come in divorce mediation.Mediation Quarterly,10,121-134.

    Walker, J., McCarthy, P., & Timms, N. (1994).Mediation: The making and

    remaking of co-operative relationships. Newcastle upon Tyne, UK: Uni-

    versity of Newcastle upon Tyne, Relate Centre for Family Studies.

    Whiting, R. (1994). Family disputes, nonfamily disputes and mediation suc-

    cess.Mediation Quarterly,11, 247-260.

    Robert A. Hahnis a 2nd-year masters student at Idaho StateUniversity.

    David M. Kleist is an assistant professorin theDepartment of Coun-seling at Idaho State University.

    Hahn, Kleist / DIVORCE MEDIATION RESEARCH 171