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http://tfj.sagepub.com/The Family Journal
http://tfj.sagepub.com/content/8/2/165The online version of this article can be found at:
DOI: 10.1177/1066480700082009
2000 8: 165The Family JournalRobert A. Hahn and David M. Kleist
Divorce Mediation: Research and Implications for Family and Couples Counseling
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THEFAMILYJOURNAL:COUNSELINGANDTHERAPYFORCOUPLESANDFAMILIES/April2000Hahn,Kleist/DIVORCEMEDIATIONRESEARCH
Literature ReviewResearch
Divorce Mediation: Research and Implications
for Family and Couples CounselingRobert A. Hahn
David M. Kleist
Idaho State University
Thisarticle reviews the past10 years of divorcemediation research.
Relevanttopicsof mediationresearch such as efficiency, clientsatis-
faction, impact on psychological adjustment, levels of conflict and
cooperation and a comparison withthe adversarial process arepre-
sented.Moststudiesfind favorable results for themediation process.
Implications of the mediation process will be discussed for thosewho are counseling families and couples.
When mediation appeared two decades ago as an alter-native to theadversarial process, proponents of medi-ation made many enthusiastic claims as to its effectiveness.
The first model of mediation, divorce mediation, was
advanced as a model for reducing conflict, improving com-
munication, and coparental cooperation (Kelly, 1996). Medi-
ation produced better agreements in less time and expense,
enhancingpsychologicaladjustment forparents andchildren,
and leading to more compliance with agreements (Kelly,
1996). Theuseof mediationhas expanded considerably from
its beginnings in divorce mediation. Currently, mediation is
used in many locations for all types of family, commercial,
environmental, employment, organizational, and community
disputes in both the public and the private sectors (Kelly,
1996).
After 15 years of first generation research, the easiest
research has been done. Basic, useful, and supportive infor-
mation about the effectiveness of mediation has emerged
from a number of different outcome studies. However, much
less attention has been devoted to what is actually said and
done in the mediation sessionto the mediation process
itself. Current empirical studies record and analyze mediatorbehaviors and communications and their effect on clients and
the agreement-making process. Several studies examine cli-
ent behaviors. More expensive to conduct, process studies
have been most often conducted in experimental social psy-
chological settings with controlled variables and scripted cli-
ent roles.
This article briefly summarizes what has been learned to
date about divorce and custody mediation and suggests some
implications for family and couples counseling. Although the
overall number of studies has been limited, research has
helped to advance the field and mediations general accep-
tance to this point. There are still many challenging issues to
address if mediation is to mature further as a field and take its
placeamong themajorservice interventionsofferedto clients
in need.
OUTCOME RESEARCH
The most commonresearch questions can be grouped into
the following categories: (a) mediation as an effective means
of reaching settlement agreements, (b) expectations and effi-ciency in time and money, (c) comparisons and contrast
between mediation agreements and adversarial agreements,
(d) outcome studies of compliance and relitigation, (e) client
evaluations of the mediation process, (f) conflict reduction
and interparental cooperation as enhanced through media-
tion, (g) how mediation enhances the psychological adjust-
ment of the parties and their children, and (h) developing a
criteria for whom mediation is appropriate. Thevast majority
of divorce mediation outcome research in England, Canada,
andthe UnitedStates hasfocusedonchildcustody mediation.
In addition, in Australia, England, and the United States,
research has examined comprehensive divorce mediation
encompassing property division, spousal and child support,
and custody and access issues. Regardless of the focus, few
studies have compared mediation processes with their coun-
terparts in the adversarial system. Nevertheless, this overall
database from four countries does provide an analysis of the
above areas of divorce mediation.
165
THE FAMILY JOURNAL: COUNSELING AND THERAPY FOR COUPLES AND FAMILIES, Vol. 8 No. 2, April 2000 165-171
2000 Sage Publications, Inc.
AuthorsNote:Forward correspondence to Robert A. Hahn, 1071
East 25th Street, Idaho Falls, ID 83404.
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It is important to note that variations in research popula-
tions, methodologies, and measures have been the norm,
making it problematic to make generalizations about media-
tion or to rely heavily on a singlestudy. Complicatingthetask
is the fact that some research efforts have failed to provide
basic descriptors that might enable a better understanding of
outcome differences.Additionalproblems have included,but
are not limited to, client self-selection, a failure to assess cli-
ents histories of conflict and communication, and a focus on
custody-only versus multiple-divorce disputes. Despite all
these problems, there is a similarity on some of the outcome
areas that have been evaluated (Kelly, 1996).
Settlement Rates
Mediation research across countries indicates that clients
reach agreement in divorce mediation 50% to 85% of the
time, with most studies in the mid to upper range. This is true
of court-based and community-based services (Bordow &
Gibson, 1994; Depner, Cannata, & Simon, 1992; Emery,1994; Kelly & Duryee, 1992; Pearson & Thoennes, 1989;
Richardson, 1988; Walker, McCarthy, & Timms, 1994), pri-
vate mediation (Irving & Benjamin, 1992; Kelly & Gigy,
1989),custody mediation (Depner et al., 1992, Emery, 1994),
and comprehensive divorce mediation (Bordow & Gibson,
1994; Kelly & Gigy, 1989; Love, Moloney, & Fisher, 1995;
Walker et al., 1994) in mandatory (Depner et al., 1992; Kelly
& Duryee, 1992) and voluntary mediation (Bordow & Gib-
son, 1994; Irving & Benjamin, 1992; Kelly & Gigy, 1989;
Pearson & Thoennes, 1989). Based on the above studies, no
clear relationship emerges between settlement rates and the
numberof mediationhours or sessions offered.It appears that
prescreeningto eliminate certain couples forsuch criteria as a
history of violence, very high conflict, or unwillingness to
divorce increases the settlement rates (Kelly, 1996).
There is no evidencethat higherratesof dispute settlement
indicate a better process or outcome (Kelly, 1996). Although
there is general consensus that settlement rates higher than
85% suggest more coercive processes, there have been no
studies comparing thedegree of directiveness of mediators in
relation to settlement rates. In mandatory mediation settings,
the issue of coerciveness is particularly important if settle-
ment rates are viewed as the criteria of success.
California is 1 of 11 states that mandates custody media-
tion for custody or access disputes before using otheradversarial processes. In the largest study to date, of 1,388
custody mediations, 46% of the cases mediated in a 2-week
period reached agreement, 20% scheduled further mediation,
and 30% proceeded toward other adversarial settlement pro-
cesses, including custody evaluations and settlement confer-
ences (Depner et al., 1992). In the unlikely event that all of
those continuing mediation reached agreement, the settle-
ment rate would have been no higher than 66%, suggesting
that coercionwasnot a major factor in this particular setting.
Higher rates of agreement have been reported in compre-
hensive divorce mediation compared with custody-only
mediation (Walker et al., 1994), which is supported by other
general mediation data indicating that agreement is more dif-
ficult to reach in single issue disputes compared with multiple-
issue disputes.
Efficiency in Time and Expense
In one of the rare random assignment studies of custody
disputes, Emery (1994) found mediationparents reached res-
olution of their disputes more quickly than did litigation par-
ents, with mediation taking less time (less than half the time)
and at less cost. Mediation parents failing to reach agreement
were more likely to settle prior to trial than were litigation
parents (Emery, 1994). Several studies of custody andprivate
comprehensive mediation have reported that mediation,
when compared with a similarly focused adversarial process,
was significantly less expensive (Kelly, 1991a; Pearson &
Thoennes, 1989), although in England this finding was not
supported (Walker et al., 1994). Although data is difficult to
find and expensive to collect and evaluate, it would appear
that custody and comprehensive mediation in the public sec-
toralso savesthe government money. In California, forexam-
ple, thenumberof custody trialshasbeen reduced to less than
2% of those parents disputing child issues, saving court
administrative and judicial time and expense (Depner et al.,
1992).
Mediated Agreements Versus Litigated Agreements
It is difficult to assess this question without looking at the
jurisdiction in which mediation is taking place, as mediation
has a legalcontext shadowing thenegotiations. The influenceof the law and case law on client decisions may depend on the
mediators professional discipline or background, the extent
to which law is introduced into mediation as a determining
factor, and the degree to which mediators practice the princi-
ple that decision making belongs to the parties. Some
research reports acknowledge that the mediators saw it to be
their responsibility to tell clients when their agreements were
not perceived by the mediator to be fair or in the childs best
interest.
In general, mediation results in more joint legal custody
compared with adversarial processes (Emery, 1994; Pearson,
1991; Richardson, 1988). Whereas physical custody and vis-
iting agreements did not differ in mediation and litigationgroups in Virginia (Emery, 1994), in California, a less conser-
vative jurisdiction, mediationresultedin the selectionof more
joint custody language and expanded visiting patterns for the
noncustodial parent (Kelly, 1993). In California, Richardson
(1988) found more shared parenting agreements in the medi-
ated group.
Two studies of financial outcomes found no difference in
child support amounts between mediated and litigated pro-
cesses, although mediation fathers appear to pay for more
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extras for their children and are more likely to agree to pro-
vide for college expenses (Kelly, 1991b; Pearson &
Thoennes, 1989). However, one Canadian study reported
higher child and spousal support amounts in the mediated
group (Richardson, 1988). Property agreements reached in
mediation do not differ significantly from either litigated set-
tlements or attorney-negotiated settlements, but mediationclients view them asmore fair (Kelly, 1991b;Pearson,1991).
In all of the research, there is no empirical support for the
claims advanced by critics of mediation (Grillo, 1991) who
purport that mediation forces women to give away custody or
primary care entitlements or that women are disadvantaged
financially by the strategic use of custody conflicts by men
(Emery, 1994; Maccoby & Mnookin, 1992).
Another manner in which mediation agreements differ is
in their greater level of specificity compared with attor-
ney-negotiated or litigated settlements (Kelly, 1993; Pearson
& Thoennes, 1989). Negotiatingandrecordingmore detail in
custody, visitingparental decision-making andsupport issues
may also contribute to the higher levels of satisfaction and
compliance reported in mediation samples. Overall, the
research indicates that although there are not significant dif-
ferences in the areas of financial outcomes, property settle-
ments or visitation rights, mediation enhances the perceived
fairness and satisfaction of the parties. Fairness and satisfac-
tion havebeen determined to be key factors in increasedcom-
pliance and decreased relitigation (Kelly, 1996).
Compliance and Relitigation
Most studies report higher rates of compliance with medi-
ated agreements when compared with agreements reached in
the adversarial process (Emery, 1994; Irving & Benjamin,1992; Kelly, 1993; Pearson & Thoennes,1989).This includes
visiting, child support, spousal support, and completing the
finaldivisionof property. Relitigationrates are low in general
among mediated samples and are lower than in adversarial
samples (Irving & Benjamin, 1992; Pearson & Thoennes,
1989).Factors unique to themediation process, such as active
participation, clients sense of fairness of the mediation pro-
cess, andsatisfaction with themediation process haveall been
identified as contributing to the increased compliance rates
and decreased occurrences of relitigation in the mediation
groups (Emery, 1994;Irving& Benjamin,1992;Kelly, 1996).
Client Evaluation of Mediation
With only one exception, all studies of divorce mediation
in all countries and settings indicated that client satisfaction
with both themediation process andoutcomeswas quitehigh,
in the 60% to 85% range (Bordow & Gibson, 1994; Depner,
Cannata, & Ricci, 1994; Emery, 1994; Irving & Benjamin,
1992; Love et al., 1995; Kelly, 1989; Kelly & Duryee, 1992;
Pearson & Thoennes, 1989; Richardson, 1988). In England,
satisfaction was lower, with 50% of the comprehen-
sive-mediation and 38% of custody-mediation clients
expressingsatisfaction (Walker et al., 1994). As might be ex-
pec ted , satisfaction with mediation was higher among those
who reached agreements than among those who did not, but
several studies found client satisfaction in the 40% to 60%
rangeamong thosewhowere unableto reach agreement(Em-
ery, 1994;Depneretal.,1992;Kelly, 1989;Richardson,1988).
In studies comparingmediationand litigation samples, themediation clients are significantly more satisfied than the
adversarial comparison groups (Emery, 1994; Kelly, 1989).
In most studies, no significant gender differences in satisfac-
tion with mediation were found, in contrast to the adversarial
process, in whichmenare significantlymoredissatisfied than
women with the process and outcome (Emery, 1994; Kelly,
1989). In jurisdictions in which custody mediators make rec-
ommendations to thecourts in unsuccessful mediations, there
was no difference in overall client satisfaction when com-
pared with those settings where mediation was confidential.
However, parents in confidentialmediationwere lesslikely to
feel rushed or pressured (Depner et al., 1994).
Positive features of mediation for clients in custody medi-
ation centeron theability to communicate to theother spouse
in a contained setting and include the opportunity for parents
to express their viewpoint, talk about the children, have their
concerns taken seriously, and hear helpful ideas from media-
tors about parenting issues and plans. Clients in general give
mediators high ratings for their impartiality, sensitivity, and
skill (Bordow & Gibson, 1994; Depner et al., 1992; Kelly,
1989; Love et al., 1995). In two mandatory custody settings,
less than 15% of men and women believed that the mediators
had imposed their viewpoints or pressuredclients to go along
with something that they did not want (Depner et al., 1992;
Kelly & Duryee, 1992; Walker et al., 1994). Women werelikely to view mediationas more helpful in empowering them
to stand up to their spouses than using attorneys, and they
rated themselves as morefinancially capable and knowledge-
able as a result of the mediation process (Kelly, 1996).
An unexpected finding in one study of comprehensive
mediation was that, compared with men and women in the
adversarial process, menandwomen in mediationmore often
reported that they felt their rightswere protectedin mediation
(Kelly, 1989). In custody mediation, women in the mediation
and litigation groups were equally likely to feel their rights
were protected, whereas themenin the litigation groupswere
significantly less likely than the men in the mediation groups
to believe that the litigation process protected their rights(Emery, 1994). Mediation parents were more likely to report
that they each had won some of what they wanted; in con-
trast, litigation parents significantly more often described a
win-lose outcome (Emery, 1994.)
Property agreements were perceived to be more fair by
mediation clients (Kelly, 1989; Pearson, 1991), and men and
women using mediation reported more satisfactionwith their
spousal support agreements than did the adversarial men and
women (Kelly, 1989).
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Conflict, Cooperation, and Communication
In general, research in the United States and Canada has
demonstrated small but more often short-lived increases in
cooperation and improvement in communication following
custody mediation (Irving & Benjamin, 1992; Pearson &
Thoennes, 1989). In a study randomly assigning disputingparents to custody mediation or custody litigation, parents
who mediated reported less conflict 1 year after settlement
compared with those who litigated. Nine years later, these
mediation parents communicated more about the children,
and noncustodial parents were more involved in current
child-related decisions (Emery, 1994).
Variations in the amount and duration of change in
coparental behavior may be related to the number of hours in
mediation. Mostcourt-based custody mediationaverages less
than 4 hours of service, as compared with private mediation
services that typically report more hours and sessions
(Donahue, Drake, & Roberto, 1994; Irving & Benjamin,
1992). In general, lengthier processes appear to promotemore frequent and less conflicted communication. Parents
using comprehensive divorce mediation report less conflict
during the divorce process than do parents using litigation.
At final divorce, mediation parents reported significantly
less conflict, more cooperation, more child-focused commu-
nication, and more noncustodial parent participation in deci-
sion making about the children, compared with the
adversarial sample. These more beneficial results were also
found 1 year postdivorce but were no longer apparent 2 years
postdivorce, with the exception that mediation parents relied
on each other moreat each point for child careand were more
supportive toeachotherin theirparenting roles (Kelly, 1991b,
1993).
Psychological Adjustment
Research from England andtheUnitedStates is consistent
in reporting that neither parent nor child psychological
adjustment is affectedin a statistically meaningful mannerby
either a custody mediation or a comprehensive divorce medi-
ation process (Emery, 1994; Kelly, 1991; Walker et al., 1994).
Two different authors hypothesize about this finding. Emery
(1994) concludes that there is insufficient longitudinal
research exploring the specific area of psychological adjust-
ment. Kelly (1996) determines that the brevity of mediation
interventions prevent the mediation process from signifi-cantly affecting psychological adjustment. Both authors call
for more research into this area.
Appropriate Population for Mediation
Despite the initial belief of critics that those with a history
of conflict andmultipledisputescouldnotsuccessfullymedi-
ate, it is apparent from many studies that high levels of anger
and marital conflict are not necessarily barriers to reaching
agreements (Depner et al., 1992; Irving & Benjamin, 1989;
Kelly & Duryee, 1992; Kelly & Gigy, 1989). There are some
indications that mediations that incorporate more hours and
sessions with trained and experienced mediators are more
successful in achieving settlements and behavioral changes
(Emery, 1994; Irving & Benjamin, 1992; Johnston & Camp-
bell, 1988; Kelly, 1991b, 1993; Kelly& Gigy, 1989). In addi-tion, a focus on communication and relational issues in the
mediationprocess further enhances thesuccess of theprocess
(Depner et al., 1992; Irving & Benjamin, 1989; Kelly &
Duryee, 1992; Kelly & Gigy, 1989). More research is needed
in these areas, as more recent trends in court-based services
have been to severely limit hours of service forwhat aresome
of themostdifficult problemsandcases(Depneretal., 1992).
There is an insufficient understanding of the efficacy of
mediation in relation to different personality or adjustment
problemsin clients (Kelly, 1996). Although it appears empiri-
cally that mediation is less likely to be effective when clients
are highly suspicious or at the extreme end of the anger con-
tinuum (Johnston & Campbell, 1988; Kelly & Gigy, 1989),
little is known of the effectiveness of mediation with the
severely disturbed and with serious character disorders. In
somejurisdictionsmandatingmediation, theseclientspresent
serious technical challenges to the mediator. It is reasonable
to speculate that these more troubled cases often fail to reach
agreement and require evaluation and recommendation.
These issues have not been addressed in the mediation
research, andonly rarelyhave mediationservices been modi-
fied or developed to meet the requirements of such popula-
tions (Johnston & Campbell, 1988). The most intense focus
has been on the appropriateness of mediation for victims of
domestic violence, particularly for battered women.In response to legitimate challenges and questions raised
by advocates for women, a variety of screening and service
procedures have been incorporated in court- and agency-
based services, either as a result of legislation or voluntary
implementation (Kelly, 1996). Some jurisdictions, services,
and professionals have taken the position that in cases with
domestic violence, mediation and/or joint sessions cannot be
an option. Such rules have come about not from empirical
research but from genuine concern and heated political activ-
ism (Kelly, 1996).
Empirical research investigating multiple aspects of
domestic violence andmediation is beginning to accumulate.
It is worthy of a more in-depth exploration than the scope ofthis article permits. A more discriminating approach to this
difficult issue is necessary, for under certain conditions,
mediationmaybe more helpful andbeneficial than detrimen-
tal for couples among whom domestic violence hasoccurred.
Domestic violence is not unidimensional or unidirectional
(Chandler, 1990; Depner et al., 1992; Johnston & Campbell,
1993; Newmark, Harrell, & Salem, 1995). Marital or partner
violence varies in severity, duration, who initiatesand partici-
168 THE FAMILY JOURNAL: COUNSELING AND THERAPY FOR COUPLES AND FAMILIES / April 2000
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pates, and whether it ceases after separation. In two
court-connectedcustody settings,80%of women and72% of
men reported experiencing abuse during marriage or separa-
tion, most of which occurredmore than6 months prior tosep-
aration. Although the most common form of abuse reported
was intimidation, twothirdsof thewomen andmore than half
of the men reported physical abuse from their spouses(Newmark et al., 1995). Research into typologies of violence
in high-conflict marriages and divorces (Johnston & Camp-
bell, 1993) is of considerable value in considering whether
and how mediation should take place during and after the
divorce. This researchsuggests that in those families inwhich
both spouses were aggressive, not fearful, and were interac-
tively violent with each other in the marriage, or in cases
where women were violent or where there was one or at most
two incidents of separation-engendered violence after a non-
violent marriage, mediation may be not only appropriate
when particular safeguards arein place,but maybe more ben-
eficial to theparties than theusualadversarialdivorce process
(Ellis, 1995; Kelly, 1996). These categories of violence are
quite different in their severity, meaning, and intent than
chronic, severe violence and emotional abuse in which bat-
tered women are the clear targets and victims and continue to
need protection.
Several recent studies indicated high levels of satisfaction
with mediation where there was physical and/or emotional
abuse during the marriage or after separation (Davies, Ralph,
Hawton, & Craig, 1995; Depner et al., 1992). When com-
pared with attorney negotiations, mediation made a greater
contribution toward reducingpostprocess verbal andphysical
abuse (Ellis, 1995). Clearly, more studies are needed in this
area, particularly longitudinal ones, as are assessments ofnewly developing models of mediation for this population.
Future studies will need to assess and describe patterns of
marital violence and abuse in more depth, as well as the mod-
els, mediator behaviors, outcomes, and procedural and legal
safeguards in place.
FUTURE RESEARCH DIRECTIONS
There are sufficient process questions to construct another
decade of research agendas. Issues of power in the mediation
process and themanner in which mediators go about empow-
ering clients have not received research or scholarlyattention
in the literature, despite considerable informal but superficial
discussion of the topic (Kelly, 1995).Howdo mediators iden-
tify, describe, and deal with imbalances between disputants?
What types of interventions aremost effective in thepresence
of client attempts to intimidate or to use anger to achieve
advantageous settlements, or where there is a history of vio-
lence in therelationship?What thresholds or criteriadomedi-
ators use to terminate cases in such circumstances, if at all,
and what happens to these clients?
It is clear that different mediation models have developed
butarerarely acknowledged or described.Advice is given/not
given; attorneys are present/absent; emotions are accepted/
avoided; mediators are directive/non directive, individu-
als/teams; sessions are sequential/marathon, caucus/joint,
group/individual; and the law is presented/not presented.
Research should identify and fullydescribe different practicemodelsso they canbe evaluated for their effectiveness in spe-
cific dispute-resolution settings, for the type and complexity
of dispute, and in relation to the dynamics of the disputants.
And although a cursory look is given to cultural diversity,
there is no research on how mediators and the mediation pro-
cess adapt to different racial, ethnic, and socioeconomic
groups of clients.
There is a need to look more closely at mediation/arbitra-
tion models in custody and divorce disputes for those chroni-
cally litigating clients with intractable disputes (Kelly, 1996).
Surprising to many, clientssatisfaction was not significantly
different in those jurisdictions in California where mediators
made recommendations to the judges following unsuccessful
mediation when compared with clients in jurisdictions in
which mediation was confidential and no recommendation
was made (Depner et al., 1994). Furthermore, Pruitts (1995)
research in the community mediation field indicates that
mediation/arbitration models are more effective and produce
differentclientandmediator behaviors than do straight medi-
ation or arbitration models.
As is evident, there is still a great deal to be learned about
divorcemediation. Researchon theabove andotherquestions
will enhance mediator practices and promote the overall
development of the mediation field in the next decade.
IMPLICATIONS FOR COUPLES
AND FAMILY COUNSELORS
There are only a handful of studies that haveexamined the
mediation process itself. There is a lack of sufficient empiri-
cal understanding of what mediators do, how mediators
interventions affect clients and outcomes in family disputes,
and whether mediator behaviors are influenced by different
contexts.
Studies that analyzed audiotapes of custody mediations
indicated that mediators were more effective in reaching
agreements when they were more active in structuring the
process, focused more on problem solving, discussing
options and solutions rather than facts, and maintained flexi-
ble control (Slaikeu, Culler, Pearson, & Thoennes, 1985).
More effective mediators intervened more frequently when
conflict was high; had greater communication competence;
shaped communication in productive, agreement-oriented
directions; and focused on interests (Kelly, 1996). Couples
with serious relationship problems were less likely to reach
agreements, particularly when there was no opportunity in
Hahn, Kleist / DIVORCE MEDIATION RESEARCH 169
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mediation to deal with the problems or when the style of the
mediator was to deal only with facts. Agreement rates in cus-
tody disputes were affectedby thenumber of issuesin dispute
(Donahue et al., 1994). However, mediation involving an
ongoing relationshipbetween disputants and involvingmulti-
ple issues to resolve was more predictive of resolution than
mediation involving single issue, nonrelated disputants(Whiting, 1994). Nonfamily mediation research indicated
that mediators with more knowledge about the issue in dis-
pute and more experience are more likely to reach settlement
(Carnevale, Lim, & McLaughlin, 1989).
For family and couple counselors, a number of specific
implicationsarepossible.Mediationcan anddoes havea pos-
itive impact on divorcing couples. Family and couple coun-
selors should consider mediation as a viable referral for cli-
ents who are experiencing divorce. Not only are benefits
possible for the couple but the children of divorcing parents
alsobenefit.As interparentalconflict is reduced whenparents
attend mediation (Kelly, 1991, 1993), the potential for nega-
tive effects on children is also reduced (Lansky, 1996). Medi-
ation can work but has a higher probability for success if cli-
ents have adequate communication skills. Thus, family and
couple counselors need to assess their clients communica-
tion skills and determine readiness for mediation or suggest
workon communicationskills prior toengagingin mediation.
In addition toassessingones clients, family andcouple coun-
selors need to proactivelyassess the mediationskills andpre-
parednessof mediatorsin theircommunities to preventpoten-
tial harm to their clients.
As is evident, there is still a great deal to be learned about
divorcemediation. Many of the issues exploredand theques-
tions raised by this article would benefit from furtherresearch. Answering many of these questions and exploring
these issues through research will benefit the practice of
mediatorsin allfields,as well asadvance thefield asa whole.
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Robert A. Hahnis a 2nd-year masters student at Idaho StateUniversity.
David M. Kleist is an assistant professorin theDepartment of Coun-seling at Idaho State University.
Hahn, Kleist / DIVORCE MEDIATION RESEARCH 171