The Facility Conference & Expo PHIL ADEL PHIAlegacy.worldworkplace.ifma.org/2013/files/IFMA_WorldWP...PHIL ADEL PHIA Oct. 2-4 | Philadelphia, PA, USA IFMA’s WORLD WORKPLACE 2013

PHIL ADEL PHIAOct. 2-4 | Philadelphia, PA, USA

IFMA’s WORLD WORKPLACE 2013The Facility Conference & Expo

Leading FM: Advance Business, Get Results.

REGISTER TODAY to get the best price for the world’s best FM event!

www.worldworkplace.org

IFMA’s World Workplace 2013 Conference & Expo | Leading FM: Advance Business, Get Results. Oct. 2-4 | Philadelphia Convention Center | Philadelphia, Pa., USA | www.worldworkplace.org2 3

Each day of the event, you’ll find something of interest, something of benefit and something of value.

TUESDAY, OCT. 1

New Feature!“Deeper Dive” Sessions1 P.M. – 5 P.M.In-depth sessions covering topics such as: Disaster Preparedness & Recovery: New Normal is Anything But! and Leadership Strategy!

WEDNESDAY, OCT. 2

Special GuestPhiladelphia Mayor Michael A. NutterWe are honored to welcome Mayor Nutter as a speaker at the opening session. Recognized for his leadership and inspired community programs,

Mayor Nutter is the president of the U.S. Conference of Mayors, a non-partisan organization of almost 1,300 U.S. cities with populations of 30,000 or more.

Welcome ReceptionFollow in the Footsteps of Benjamin FranklinSponsored by

One of the first hands-on science museums in the U.S., the Franklin Institute showcases innovation in science and technology. Interactive exhibits, food

and beverage throughout, a dessert station in the planetarium, music, dancing and networking will make this evening an event to remember.

THURSDAY, OCT. 3

Educational SessionsConcrete Information You Can Apply ImmediatelyTake advantage of a full day of sessions geared toward the interests of facility management and other workplace professionals. Select sessions directly related to your responsibilities, challenges and professional goals.

Expo HallThe Leading Names in Facility-related SolutionsConnect with exhibitors who can help you make the best buying decisions for your facilities. Explore the Sustainable Office Showcase, a new feature that displays sustainable solutions in real-life

applications. Acquire valuable information in free Solutions Arena sessions.

FRIDAY, OCT. 4

Closing KeynoteBarbara Corcoran Concludes the ProgramReal estate mogul, author, contributor to NBC’s “Today Show” and an investor/shark on ABC’s reality show “Shark Tank,” Barbara

Corcoran will wow attendees with her inspirational, sometimes outrageous and always no-nonsense strategies for success.

These are your words, not ours—your observations and accolades as a World Workplace attendee.

“WORLD WORKPLACE LIVED UP TO MY EXPECTATIONS. I LOOK FORWARD TO ATTENDING MANY MORE.”

We couldn’t have said it better ourselves.

EDUCATIONAL SESSIONS, DISCUSSIONS AND PROMINENT GUEST SPEAKERS WILL ADDRESS:

strengthening your influence as a leader of change;

enhancing facility performance to create a results-oriented

workplace;

advancing business through strategic, efficient and

innovative FM.

NETWORKING ACTIVITIES AND SPECIAL EVENTS WILL ALLOW YOU TO:

explore our host city, a living textbook of American history;

meet and reconnect with colleagues from around the world;

get inspired, get energized and get ready to lead FM in your

organization.

Event Highlights


IFMA’s World Workplace 2013 will be held at the Pennsylvania Convention Center (PCC), 1101 Arch St., Philadelphia, Pa., USA.

MONDAY, SEPT. 30

2 P.M. – 5 P.M.IFMA Foundation Board of Trustees Meeting Philadelphia Marriott DowntownIndependence Ballroom 2

2 P.M. – 5 P.M.Satellite RegistrationPhiladelphia Marriott Downtown, 2nd Level

A convenient option for pre-registered attendees to verify registration and print name badges.

TUESDAY, OCT. 1

7 A.M. – 2:30 P.M.Doug Underwood/Utilities Council of IFMA Golf TournamentSponsored by Ramblewood Country Club, Mt. Laurel, N.J.

7 A.M. – 5 P.M. Satellite RegistrationPhiladelphia Marriott Downtown, 2nd Level

8 A.M. – 6 P.M.On-site RegistrationPCC, Pre-function 200 Level

Registration kiosks open to pick-up your name badges, make changes to your registration or purchase additional tickets

8 A.M. – 6 P.M.IFMA Bookstore OpenPCC, Pre-function 100 Level

8 A.M. – 5 P.M.Show Office OpenPCC, Expo Floor, Hall CDE

Staff is available to assist exhibitors and sponsors with on-site needs and planning for next year’s show.

1 P.M. – 5 P.M.“Deeper Dive” Sessions 1-2PCC, Rooms 118 A, C

1 P.M. – 5 P.M.Facility ToursComcast CenterLincoln Financial FieldMasonic TemplePhiladelphia City HallTemple University Architecture & Arts FacilitiesThe Navy Yard EEB HUBUniversity of Penn Nanotech Building

2:30 P.M. – 4 P.M.IFMA House of Delegates/Annual MeetingPCC, Room 119

7 P.M. – 10 P.M.IFMA Foundation CelebrationPennsylvania Academy of the Fine Arts118 N. Broad St.

WEDNESDAY, OCT. 2

7 A.M. – 10 A.M.Satellite RegistrationPhiladelphia Marriott Downtown, 2nd Level



7:30 A.M. – 10 A.M.IFMA Council MeetingsPCC, 100 Level

8 A.M. – 9 A.M.First-time Attendee Orientation & Breakfast PCC, Room 119


8:30 A.M. – 9:30 A.M.FMJ BreakfastPCC, Room 118C

9:30 A.M. – 10 A.M.Morning CoffeePCC, 4th Level, Terrace Ballroom Foyer

9:30 A.M. – 10 A.M.Informational Session:Facility Management Professional CredentialPCC, Room 116

Learn how you can build your career on a solid foundation with the FMP®.

10 A.M. – 11:30 A.M.Official Welcome & Opening SessionPCC, 4th Level, Terrace Ballroom

11:30 A.M. – 4:30 P.M.Expo Grand OpeningPCC, Hall CDE

1:30 P.M. – 2:30 P.M.Solutions ArenasArena 1: PlanonArena 2: Asure SoftwarePCC, Hall CDE

1:30 P.M. – 2 P.M.Informational Session:Certified Facility Manager® CredentialPCC, Room 116Learn how you can take your career to the next level as a CFM®.

2:30 P.M. – 4:30 P.M.Speaker’s Lounge OpenPCC, Room 118B

Speakers: Please check in with lounge staff the day before your scheduled presentation. Full Event, Student and One-day registrants may volunteer as moderators.

2:45 P.M. – 3:15 P.M.Solutions ArenasArena 1: FM:SystemsArena 2: ARCHIBUSPCC, Hall CDE

3:30 P.M. – 4 P.M.Solutions Arena: IBM

4 P.M. – 5:30 P.M.FM Educators Special Interest Group MeetingPCC, Room 117

Learn more about this global community of individuals who teach and research facility management and related fields at higher education institutions.

7 P.M. – 10 P.M.IFMA’s World Workplace Welcome ReceptionSponsored by The Franklin Institute222 N. 20th St.

THURSDAY, OCT. 3


7 A.M. – 5 P.M.Speaker’s Lounge OpenPCC, Room 118B

7 A.M. – 5:30 P.M.IFMA Bookstore OpenPCC, Pre-function 100 Level

7:30 A.M. – 8 A.M.Morning CoffeePCC, Pre-function 100 Level

8 A.M. – 9 A.M.Concurrent Educational Sessions 1.01 - 1.13PCC, 100 Level


9 A.M. – 5 P.M.IFMA Council PavilionPCC, Broad St. Atrium, 100 Level

Representatives from IFMA’s 17 industry-specific councils will be on hand to answer questions and discuss the benefits of council membership.

9 A.M. – 9:30 A.M.Networking BreakPCC, Pre-function 100 Level

9:30 A.M. – 10:30 A.M.Concurrent Educational Sessions 2.01 - 2.13PCC, 100 Level

10:30 A.M. – 2:30 P.M.Expo Hall OpenPCC, Hall CDE

11 A.M. – NOONSolutions Arena: Corporate Realty Design & Management InstitutePCC, Hall CDE

1 P.M. – 2 P.M.Solutions Arena: ARCHIBUSPCC, Hall CDE

1 P.M. – 3 P.M.ePoster CompetitionPCC, Broad St. Atrium, 100 Level

Students studying in FM programs or enrolled in Accredited Degree Programs will present projects, research work, share internship experiences and other activities in this high-profile competition.

1:30 P.M. – 2 P.M.Informational Session:Welcome to CAMP PCC, Room 116

Find out how to access and use IFMA’s credentialing software to apply for, maintain and manage your professional credentials.

2:30 P.M. – 3:30 P.M. Concurrent Educational Sessions 3.01 - 3.13PCC, 100 Level

3:30 P.M. – 5 P.M.Panel Discussion & Reception: Why You Need the SFP® CredentialPCC, Room 116

Learn how you can advance your career and improve the ongoing efficiency of your facility as a Sustainability Facility Professional™.

3:30 P.M. – 4 P.M.Networking BreakPCC, Pre-function 100 Level

4 P.M. – 5 P.M.Concurrent Educational Sessions 4.01 - 4.13PCC, 100 Level

6 P.M. – 7 P.M.IFMA Foundation FM Academic Awards ReceptionPCC, Broad St. Atrium, 100 Level

FRIDAY, OCT. 4


7 A.M. – 1 P.M.Speaker’s Lounge OpenPCC, Room 118B


7:30 A.M. – 8 A.M.Morning CoffeePCC, Pre-function 100 Level

8 A.M. – 9 A.M.Concurrent Educational Sessions 5.01 - 5.13PCC, 100 Level


10:15 A.M. – 10:30 A.M.Networking BreakPCC, Pre-function 100 Level


11:45 A.M. – 12:45 P.M.Informational Session:IFMA Foundation Accredited Degree ProgramPCC, Room 116

Learn about the steps necessary for higher education institutions to move through the FM program development process and ultimately become a recognized ADP college or university.

11:45 A.M. – 12:45 P.M.Concurrent Educational Sessions 8.01 - 8.12PCC, 100 Level

1:15 P.M. – 2:15 P.M. IFMA Awards of Excellence LuncheonPCC, 4th Level, Terrace Ballroom

2:15 P.M. – 3:15 P.M.Closing Keynote SpeakerPCC, 4th Level, Terrace Ballroom

6:30 P.M. – 11 P.M.IFMA Awards of Excellence BanquetSponsored by PCC, 4th Level, Terrace Ballroom

Program at a Glance


Held in conjunction with World Workplace, IFMA’s Fall Symposium offers a series of classroom courses beneficial to those who want to expand their knowledge of FM core competencies or are pursuing one of three globally recognized credentials:

Sept. 28 – Oct. 4, 2013 | Pennsylvania Convention Center | Philadelphia, Pa., USA

Courses Dates Pricing

Project Management Course (FMP)

Operations and Maintenance Course (FMP)Finance and Business Course (FMP)

Sept. 28-29

Sept. 30-Oct. 1

Member: US$700 Nonmember: US$900 GSA: US$678.05

Facility Management: A Practical Introduction

Essentials of FM: Operations and Maintenance Workshops 1-4

Sept. 28-29

Sept. 30-Oct. 1

Member: US$495 Nonmember: US$695

SFP Course SeriesSept. 29-Oct. 1: Strategy & Alignment for Sustainable Facility Management and Managing Sustainable Facilities Oct. 2-4: Operating Sustainable Facilities

Sept. 29-Oct. 4 Member: US$1,995 Nonmember: US$2,295 GSA: US$1,940.60

The SFP Program is sold as a series. If you are unable to attend all six days in Philadelphia, you may complete one part in the classroom and the remaining part via self-study.

CFM Exam Prep Workshop Plus

CFM Exam Prep Workshop

Sept. 29-Oct. 1

Oct. 1

Member: US$1,195 Nonmember: US$1,395

Member: US$295Nonmember: US$495

GSA Pricing Available

IFMA is authorized by IACET to offer a total of 3.8 CEUs for FMP courses. If the SFP series is completed via the instructor-led courses, IFMA will offer 60 CFM maintenance points and is authorized by IACET to offer a total of 7.0 CEUs.

Register online at www.worldworkplace.org or mail in the form at the back of this brochure.

Welcome & Opening SessionWEDNESDAY, OCT. 210 A.M. – 11:30 A.M.

IFMA’s World Workplace officially kicks off on Wednesday morning with the opening session. IFMA President and CEO Tony Keane, CAE, IFMA Chair Jon Seller and past chair Marc S. Liciardello, CFM, MBA, CM will welcome attendees to this year’s event, and Philadelphia Mayor Michael A. Nutter will welcome attendees to our host city.

A discussion focused on Leading FM to Advance Business and Get Results will prime you for learning and stimulate conversations with colleagues about what’s on trend and what’s on the horizon for the profession.

Closing SessionKeynote Speaker Barbara Corcoran

FRIDAY, OCT. 42:15 P.M. – 3:15 P.M.

Following the Awards of Excellence Luncheon, real estate mogul and best-selling author Barbara Corcoran will entertain and inspire attendees with her insights on business success.

Starting The Corcoran Group with a US$1,000 loan, she created a US$5 billion real estate business. As a contributor on NBC’s “Today Show,” she comments on trends in the real estate market, and as a shark/investor on ABC’s reality show “Shark Tank,” she bought 13 businesses, which she’s shepherding to success.

The author of three books, Corcoran’s latest book, “Shark Tales,” was named the number-one business book on Amazon.com. “Shark Tales” details her inspiring true story and offers advice for anyone starting a business.

Sometimes outrageous, always straightforward, Barbara Corcoran will share stories and tips that will get you thinking, laughing and ready to accomplish anything.

IFMA’s Fall Symposium Opening & Closing Sessions

Sustainability Facility Professional™ (SFP®)

® ® ®

Facility Management Professional (FMP®)

Certified Facility Manager® (CFM®)


The IFMA Foundation is supported solely by the generosity of the FM community. Your participationat the following events sustains the Foundation’s purpose of fostering FM workforce development by collaborating with higher education institutions worldwide on FM degree programs, FM student scholarships and FM academic research.

TUESDAY, OCT. 1

Register for the golf tournament and new Foundation celebration (formerly known as the Foundation gala) on the World Workplace registration form.

2013 Doug Underwood/Utilities Council of IFMA Golf TournamentSponsored by 7 A.M. – 2 P.M. Ramblewood Country Club | Mt. Laurel, N.J.Registration: US$150 by July 25 (US$175 after)

Year after year, tournament golfers and sponsors make it possible for IFMA’s

Utilities Council to award scholarships and cover World Workplace travel and attendance expenses for the scholarship recipients. Pack your knickers and clubs, and help make a difference for students studying FM. Registration includes green fees, breakfast and lunch. Prizes and an awards presentation follow play.

(formerly known as the Foundation gala)7 P.M. – 10 P.M. Pennsylvania Academy of the Fine Arts (PAFA)

Registration: US$95 by July 25

The IFMA Foundation contributes to the advancement of the FM profession through its good works. Celebrate the

foundation with good friends, good food, good music and a great time in a spectacular venue. PAFA is a national leader in fine arts education, which complements the foundation’s focus on higher education, scholarships and research. The celebration will be held in the Samuel M.V. Hamilton Building, 2nd Floor, which will feature works by Jennifer Bartlett, who emerged in the 1970s as one of the leading American artists of her time.

THURSDAY, OCT. 3

IFMA Foundation FM Academic Awards Reception6 P.M. – 7 P.M.Each year at World Workplace, the foundation proudly recognizes excep-tional accomplishments in education, research and scholarship—three fundamental areas of our growth, strength and legacy. See firsthand what the foundation accomplishes with your contributions. Congratulate students and academic institutions that have demonstrated significant accomplishments in the following areas:

Scholarship: Since the launch of the scholarship program in 1991, the foundation has awarded 389 scholarships worth more than US$1,000,000. We anticipate awarding 50 scholarships this year totaling more than US$125,000.

International Student of the Year: The foundation reviews more than a dozen exceptional ISY student applications annually, submitted by student sponsors. Each outstanding student has not only achieved superior academic success, but has also demonstrated proficiency in leadership and FM activities.

ePoster Competition: View FM-related projects, activities and research work presented by FM students. Winners qualify for free admission to next year’s World Workplace.

Accredited Degree Program (ADP): The foundation currently has 29 Accredited Degree Programs recognized by the Facil-ity Management Accreditation Commission (FMAC). The ADP ensures current students, potential employers, parents and prospective students that the accredited FM degrees meet the rigorous academic standard for quality, subject content and student outcome requirements. Accreditation is awarded at the associate degree (two-year), bachelor’s degree (four-year) and graduate degree levels.

First-time Attendee OrientationWEDNESDAY, OCT. 2 @ 8 A.M.

If this is your first World Workplace, make this the first activity on your agenda. Network with other first-timers and gain insider tips on how to make the most of your conference and expo experience. IFMA members and staff will guide you through the program and help you find your way around the convention center.

Expo Grand OpeningWEDNESDAY, OCT. 2 @ 11:30 A.M.

Opening day of the expo features games, product demonstrations, refreshments, giveaways and great information. Travel from booth to booth, seeing the latest and greatest in facility products and services, and spending some time with exhibitors who are there to help you make the best buying decisions for your facilities.

Welcome ReceptionWEDNESDAY, OCT. 2 @ 7 P.M.Sponsored by One of the oldest science museums in the U.S., the Franklin Institute is a playground for curious minds. Featuring hands-on attractions that examine scientific disciplines from space to electricity, medicine to meteorology, the institute is a dweeb’s paradise. Let your inner geek run wild, exploring the museum’s interactive exhibits and demonstrations—nothing is off-limits! Enjoy cocktails and hors d’oeuvres as you walk through a human heart. Channel Ming the Merciless and create your own weather conditions. Marvel at the Amazing Machine, an exhibit tailor-made for FM gearheads. Dance underneath a magnificent 20-foot-tall marble statue of Benjamin Franklin. Wonders, gadgets and thrills are around every corner.

IFMA Awards of Excellence LuncheonFRIDAY, OCT. 4 @ 1:15 P.M.

You’re invited to cheer on fellow IFMA members accepting awards for exceptional achievements. This seated luncheon is included in all registration categories (except expo-only and booth staff). IFMA chapters, councils and individual members will be honored during a special awards presentation. The luncheon is followed by closing keynote speaker Barbara Corcoran.

IFMA Awards of Excellence BanquetFRIDAY, OCT. 4 @ 6:30 P.M.Sponsored by

Conclude your week with an evening recognizing excellence in facility management. A perfect end to your World Workplace experience, the awards banquet features dinner, dancing, entertainment, guest speakers, and awards and honors presented to members of the IFMA community. Black tie attire is preferred.

IFMA Foundation Events Networking & Special Events

NEW! FM Academic & Research Track SessionsTHURSDAY, OCT. 3 & FRIDAY, OCT. 4 | 8 A.M. – NOON

In an effort to support FM and related built environment academic and research individuals, the IFMA Foundation has developed a special FM Academic & Research Track presentation of papers. Hear examples of academic research being conducted at colleges and universi-ties worldwide on a variety of FM topics. The A&R track presentation program is being conducted in a double-blind peer-review process as required by many higher education institutions and will be revealed via the conference website in the coming months.


All tours are US$12/person. Please register for the tour of your choice on the World Workplace registration form.

TUESDAY, OCT. 11 P.M. – 5 P.M.Comfortable, closed-toe walking shoes are recommended. Conference badges are required for admission. Some tours do not allow cameras.

Philadelphia City HallThe largest municipal building in the U.S., Philadelphia City Hall contains more than 14.5 acres of floor space. It is an architectural treasure inside and out. The public rooms are among the most lavish in the city, and the City Council Chamber, Mayor’s Reception Room, Conversation Hall and Supreme Court Room are the

most ornate. The observation deck, which is open to the public, provides a panoramic view of the city. Please note: The tower portion of the tour is not handicap accessible.

Lincoln Financial FieldLocated on a 43-acre site, Lincoln Financial Field is the home of the Philadelphia Eagles and the Temple Owls football teams, and is one of the greenest stadiums in the world. In 2012, NRG—one of the country’s largest power generation and retail electricity businesses—designed, constructed and is now operating an integrated sustainable

energy solution. NRG’s design includes solar panels and vertical axis wind turbines. Tour the stadium and engage in a Q&A with members of the facility team.

Masonic TempleAcross from City Hall, the Masonic Temple is the home of the Grand Lodge of Free and Accepted Masons of Pennsylvania. The bold and elaborate elevations of Norman architecture make it one of the city’s great architectural wonders. Built in 1873, the current building now houses the Masonic Library and Museum

of Pennsylvania. The library contains the most extensive collection of Masonic literature in America; and the museum houses a diversified collection of Masonic treasures that is unequaled.

Temple University Architecture & Arts FacilitiesTour three new arts facilities on the Temple University campus, featuring the latest technology to support a 21st century vision of art education. The first building to be put forward for LEED certification, the Architecture Building is home to the facility management, architecture and

preservation programs. The Tyler School of Art Building includes 21st century workspace, and is considered one of the leading arts education facilities in the U.S. The Temple Performing Arts Center is housed in the Baptist Temple, a historic landmark that has been repurposed as the primary campus performance space. Light refreshments will follow the tour.

The Navy Yard EEB HUBIn 2004, the Navy Yard unveiled a master plan, detailing a comprehensive vision that included specific recommendations for adding more than 12 million square feet of new construction and historic renovation to support office, R&D, industrial and residential development, complemented by commercial retail amenities, dynamic open spaces and expanded mass transit. At full build, the Navy Yard will support more than 20,000 employees and more than US$2 billion in private investment.

University of Penn Nanotechnology BuildingThe result of a US$20 million university alumnus gift, this new facility will make Penn a leader in the field of nanotechnology. The Krishna P. Singh Center for Nanotechnology is a planned 100,000 square foot facility that will serve not only the Penn campus, but the entire Philadelphia region, functioning as a crossroads of multi-disciplinary fundamental and translational research, education and innovation.

Comcast Center ( 2 p.m. - 4 p.m.)A 58-story, 975’ high office tower with restaurant and retail space, multiple three-story stacked atria, a half-acre landscaped public park, a dramatic 120 foot high glass enclosed winter garden and 400-seat dining court. Comcast Center was awarded LEED Gold certification, making it one of the tallest urban green office buildings in the U.S. Featuring an advanced indoor air quality system and a comprehensive water conservation program, its resource management program diverted 80% of all construction waste from landfill and utilized recycled materials for more than 20% of the project budget.

Educational sessions are categorized by topic track and learning level to assist you in building a program around your specific needs and interests.

Topic TracksThirteen topic areas reflect facility management competencies defined by IFMA’s global job task analysis, coupled with two new topic areas:

1Operations & Maintenance: Building O&M; occupant services.

2Real Estate & Property Management: Real estate planning, acquisition, disposition.

3Human Factors: Healthful and safe environment; security; employee development.

4Environmental Stewardship & Sustainability: Sustainable management of built and natural environments.

5Project Management: Oversight and management of all projects and related contracts.

6Leadership & Strategy: Strategic planning; organizing, staffing and leading the facility function.

7Finance & Business: Strategic plans; budgets; financial analyses; procurement.

8Quality: Best practices, process improvements, audits and measurements.

9Communication: Plans and processes for both internal and external stakeholders.

10Technology: Facility management technology; workplace management systems.

11Emergency Preparedness & Business Continuity: Emergency and risk management plans and procedures.

12FM Solutions: IFMA Corporate Sustaining Partners present cutting-edge product options and solutions.

13Workplace Evolutionaries

Learning Levels

100 level: Sessions geared toward new or emerging FMs with less than two years of experience.

200 level: Sessions geared toward FMs with two to five years of experience; perfect for credentialed or aspiring Facility Management Professionals (FMP®), Certified Facility Managers® (CFM®) and Sustainability Facility Professionals™ (SFP®).

300 level: Sessions geared toward FMs with more than five years of experience; perfect for credentialed or aspiring FMPs, CFMs and SFPs.

Managing CEUs & CFM Maintenance PointsYou are eligible to receive Continuing Education Units and Certified Facility Manager maintenance points for attending sessions at World Workplace 2013 Conference & Expo.

To Receive CEUs:

Pay the US$12 processing fee when you register for the conference. Note: If you did NOT pre-purchase the CEU processing fee, you may contact IFMA’s membership department to process the fee and set up access to take the assessments.

Visit http://ceu.experient-inc.com/wwc131 and pass a five-question assessment developed by the speaker.

CEUs can only be earned upon successful completion of the assessment.

Your transcript will be emailed to you.

You have 15 business days after the conclusion of World Workplace 2013 to take the assessments and log CEUs. After Oct. 25, the CEU site will close and no CEU credits may be entered.

CFM Maintenance Points are used only by CFMs who want to recertify their CFM credential. There are no fees to pay or specific education sessions to track.

To Receive 20 CFM Maintenance Points:

Record your attendance on your CFM Recertification Worksheet.

At recertification time, submit your completed CFM Recertification Worksheet.

Individuals seeking CEUs for other organizations must contact those organizations for instructions on self- reporting credit hours for attending World Workplace 2013 Conference & Expo.

Facility Tours Customize Your Education

NEW!

NEW!


THURSDAY, OCT. 3 Environmental Stewardship & Sustainability

Emergency Preparedness

Quality

Operations & Maintenance

Finance & Business

Project Management

Leadership & Strategy

Human Factors

Communication

Workplace Evolutionaries

Technology

Real Estate & Property Management

FM Solutions

Go to www.worldworkplace.org for detailed descriptions, speaker information and knowledge levels.

LEGEND

1.01 1.02 1.03 1.04 1.05 1.06 1.07 1.08 1.09 1.10 1.11 1.12

8 a.m. – 9 a.m.

Winning Green Initiatives

The Emergence of Mobile Solutions in Corporate Facility Management

Recovery From Flood 2008: The Impact on Your Facilities, Business & Community

113-year-old Building Gets Modern Makeover With Retrofit Lighting

Managing FM as a Business Within a Business

Are You Prepared to Leverage the Value Being Delivered on Capital Projects by the AEC Community?

The Experience of Change: Seeing a New Future

Media Training for FMs: Applying What Works at Home & In the Office

Communicate the Value of RE & FM to Your Senior Leadership

Behind the Curtains: How FMs are Impacted by Technology in the New Converged Workplace

Transforming a Legacy Outsourced Facilities Services Operation

Workplace 3.0: WE Innovation Group Findings

2.01 2.02 2.03 2.04 2.05 2.06 2.07 2.08 2.09 2.10 2.11 2.12

9:30 a.m. – 10:30 a.m.

Seeing the Light of Day Cleaning in Washington County

My Company is Going Work From Home/Flexible Officing Crazy! What Do I Do? (A Toolkit for Implementation)

Violence in the Workplace: How to Survive an Active Shooter

Flooring Disasters: Prevention & Recovery

New Ways of Looking at Facility Capital Program Management

All Work is a WOW Project

The Art of Facility Leadership

This is Your Brain on Space: Neuroscience & Design

Discovering Future Vision: Leading an Imagine Session

A Practical Vision for BIM & FM: Lessons From the Children’s Hospital of Alabama

Restaurant on a Diet: A Healthy Choice for Patrons, Operators & the Environment

WE: Surveying the Surveys

3.01 3.02 3.03 3.04 3.05 3.06 3.07 3.08 3.09 3.10 3.11 3.12

2:30 p.m. – 3:30 p.m.

Net Zero Buildings: A Federal Mandate

Measuring Productivity: Rethinking The Old Number’s Game

Added Value of FM in the Domain of Risk Management: The Dutch Approach

Facilities Lead Manufacturing Operations Engagement (MOE)

Wealth Management for Today’s Facility Professional

Moving to a New Frontier: Expanding Building Sustainability to Include Office Relocations

FM Internships: Case Studies From Programs That Have Worked

Advancing Your Career While Advancing Energy Retrofits: Mapping the Facility Manager’s Role

Big Data & Analytics: From Moneyball to Lady Gaga to Workplace

Mobile Solutions: Take Your Work to Where the Work Takes Place!

Healthy Options for Sustainable Facilities

Workplace 1.0: Overview of the Workplace Strategy Journey Map

4.01 4.02 4.03 4.04 4.05 4.06 4.07 4.08 4.09 4.10 4.11 4.12

4 p.m. – 5 p.m.

2013 Energy Efficiency Indicator: A Global Analysis of Trends in Energy Efficiency

FM Quality & Best Practices Forum

Managing Risk in Your Data Center: Recipe for a Good Night’s Sleep

Improving the Maintainability of Buildings in China

Project Programming: The Basis of Good Design & Best Value for Your Facility Investment

Create Excellent Project Managers

Balancing & Blending: Hybrid Workplace & Workforce Strategies

High Heels & Hard Hats: Women in FM

Eliminating the Serviced Office Blind Spot: Successful Management of These Often Forgotten Properties

Best Practices in Implementing a CMMS

Go to www.worldworkplace.org for detailed desciptions, Speaker information and Knowledge Levels.

Workplace 2.0: Implementing a Workplace Strategy/Change Management

Educational Sessions


FRIDAY, OCT.4 Environmental Stewardship & Sustainability

Emergency Preparedness

Quality

Operations & Maintenance

Finance & Business

Project Management

Leadership & Strategy

Human Factors

Communication

Workplace Evolutionaries

Technology

Real Estate & Property Management

FM Solutions

Go to www.worldworkplace.org for detailed descriptions, speaker information and knowledge levels.

LEGEND

5.01 5.02 5.03 5.04 5.05 5.06 5.07 5.08 5.09 5.10 5.11 5.12Value-Driven Near-Zero Strategies for New & Retrofit Commercial Buildings

Establishing Global FM Standards Through ISO

Key Components to Successful Business Continuity in the Face of an Emergency

Cooler-geddon & Boiler-rama! Challenges of Replacing Equipment in an Occupied 24/7 High-rise

Value Engineering: A Powerful Team Approach to Save Money & Improve Facility Performance

Avoiding Risky Projects: A Closer Look at Value-based Contracting & Performance Measurements

How Do You Move From Good to GREAT as a Leader?

Post-occupancy Evaluation for Energy Conservation, Superior IEQ & Increased Occupant Satisfaction

The Five Current Real Estate Issues Your CFO Should Know

Three Technology Trends That Are Changing Facility Management

The Office of the Future & How it Will Influence FM

Remote Collaboration: The Great Debate on the Effect of Productivity, Creativity & Innovation

6.01 6.02 6.03 6.04 6.05 6.06 6.07 6.08 6.09 6.10 6.11 6.12Sustainability In Manufacturing

Military Services FM Best Practices

The 17 Mistakes Made in Emergency Plans: How to Avoid & Correct Them

Repercussions Still Smoldering After Brazil Fire: How Not to Get Burned

How to Maximize the Value of Your Furniture Assets

How a US$2 Million Renovation Project Became a US$10 Million New Building

Great Teams + Strong Strategy = High-performance FM

Facility Management During Chinese Enterprises’ Globalization

Supporting New Ways of Working & Sustainability Through Facility Modernization

CAFM Maturity: Is Yours Crawling, Walking or Running?

Balancing Physical Security & Productivity

Workplace Strategy Leading Practices: Game Changers You Need to Know

7.01 7.02 7.03 7.04 7.05 7.06 7.07 7.08 7.09 7.10 7.11 7.12The Hartford Green Capitol Project: Stormwater Management Techniques for Low-impact Development

Rapid Return & Advanced Conservation Strategies

Mail Center - Easiest Portal for Terrorism: Are You Prepared?

Qualifying Contractors With a Simplified Scorecard

Sustainability Makes Financial Sense

Commissioning & Retro-Commissioning: Helping You Get the Most Out of Your Facilities

Collaboration in the Clouds: How Success Factors Took Productivity to New Heights

Let There be Light! Retrofitting Office Lighting Offers Triple Bottom Line Benefits

Empowering People to Shape Their Place Through the Intergrative Process

Managing Energy in the New Smart Grid: Looming Costs & Opportunities

How Sustainable is Your Building? New Decision Making & Problem Solving Protocols

Workplace as a Service (WaaS)

8.01 8.02 8.03 8.04 8.05 8.06 8.07 8.08 8.09 8.10 8.11 8.12

The Value of the SFP: Case Study & Panel Discussion

From Abidjan to Zagreb: Assessing Conditions at U.S. Embassies Around the World

Business Continuity: Risks & Lessons Learned

Rebuilding After the Storm: The Professional Requirements of Construction Contractor

Go to www.worldworkplace.org for detailed desciptions, Speaker information and Knowledge Levels.

Putting The “P” In FM: Project Management for the FM Professional

Star Power: Branding Your FM Organization

Rise of the Human Factor: Well-being & Balance in the Workplace

Ready, Set, Sell: Messaging for People Who Don’t Like to Sell

Disruptive Change: Making the Total Cost of Ownership Case With BIM to FM & GIS

Play the Energy Efficiency Retrofit Game

W.E.T Workplace Academic Research Today

8 a.m. – 9 a.m.

9:15 a.m. – 10:15 a.m.

10:30 a.m. – 11:30 a.m.

11:45 a.m. – 12:45 p.m.

Educational Sessions

IFMA Awards of Excellence Luncheon and Closing Keynote Address1:15 p.m. - 3:15 p.m.

IFMA’s World Workplace 2013 Conference & Expo | Leading FM: Advance Business, Get Results. Oct. 2-4 | Philadelphia Convention Center | Philadelphia, Pa., USA | www.worldworkplace.org

TM

16 17

Source solutions to your immediate and long-term facility needs. Make long-lasting business partnerships with suppliers dedicated to helping you make the best buying decisions for your facility.

Expo Hours WEDNESDAY, OCT. 2 11:30 A.M. – 4:30 P.M. | Expo Grand Opening THURSDAY, OCT. 3 10:30 A.M. – 2:30 P.M.

Expo Grand OpeningImmediately following Wednesday morning’s general session, attendees will join the parade that leads to the official grand opening of the expo. Many booths will feature games, refreshments and product demonstrations. Explore facility solutions, chat with representatives, collect information, have lunch and enjoy the afternoon.

NEW! Sustainable Office ShowcaseExplore a number of sustainable solutions displayed in real-life applications, such as a workstation, restroom, kitchen, reception area and meeting room.

Benjamin Franklin ParkwayIn the market for a solutions provider based in the Northeast United States? Interested in experiencing Philly from a product and service perspective? Located on the 1600 aisle of the expo floor, Benjamin Franklin Parkway will be home to the Greater Philadelphia Chapter of IFMA and a number of local/regional exhibitors.

FMJ Social Networking LoungePitch your story to FMJ editors, receive social networking tips for your business and view IFMA’s social media action in real time! Want a souvenir? Create a 30-second video and pose for pictures at the social media photo booth! Videos and photos will be instantly posted online and you will receive pictures to commemorate your week at World Workplace.

IFMA CentralDiscover the exceptional resources available through the world’s largest association for facility management. Learn about the benefits of professional recognition as a CFM®, FMP® or SFP®. The IFMA Foundation will also be housed in IFMA Central—find out about Foundation projects and achievements that benefit the profession.

Attendee Prize GiveawayPlay the expo card game to qualify for prizes! Drawings are held both days of the expo. You must be a Full Event attendee to play and present to win.

Expo-only RegistrationCan’t attend the full conference? You can still make valuable contacts and gain information to enhance your organization’s triple bottom line as an expo-only attendee. Registration is free and includes a two-day pass to the expo floor. Expo-only registration does not include conference sessions, proceedings, the attendee prize giveaway or networking events; however, expo-only attendees may attend Solutions Arena sessions.

The Expo

Participating exhibitors teach you how to apply their problem-solving tools in your facilities. Free 60-minute informational sessions and 30-minute product demonstrations will be held in the expo hall on Oct. 2-3.

Sponsored by

WEDNESDAY, OCT. 2

1:30 P.M. – 2:30 P.M.

Solutions Arena 1Presented by


2:45 P.M. – 3:15 P.M.



3:30 P.M. – 4 P.M.

Solutions Arena 1TBA


THURSDAY, OCT. 3

11 A.M. – NOONSolutions Arena 1TBA


1 P.M. – 2 P.M.

Solutions Arena 1TBA

Solutions Arena 2Presented by.

Solutions Arenas

Synergiss o f t w a r e

Our thanks to the following prize card & prize donation sponsors:

Prize Card

Prize Card & Prize Donation

Prize Card Prize Card


Prize Card

Prize Card

Prize CardPrize Card

Prize Card


Prize Card

Prize Donation


2/90 Sign Systems2-D As-Built Floor PlansAM King ConstructionAble ServicesABMAccruent LLCAccuform SignsAerosealAlliedBarton Security ServicesAmerican Technologies, Inc.American TraincoAMS CAD + CAFM SolutionsAntron® carpet fiberAPCO Sign SystemsAqua ChemPacsARAMARK Facility ServicesARCHIBUS Inc.ASHRAEAssociation of Water TechnologiesAsure SoftwareAtkinsAvanti MarketsAvian Flyaway Inc.Bauer’s Intelligent TransportationBehrPro: Behr & Kilz Paints & PrimersBELFOR USABentley Prince StreetBetco Corp.Bobrick Washroom Equipment Inc.BOMI InternationalBravo! Building Services Inc.Brock and Co. Inc.Building Operating ManagementBuildingsCadapultFMCannon DesignCardioReadyCaterpillar Inc.CE Maintenance Solutions LLCCentiMark Roofing SystemsCentury Sign BuildersCH2M HILLCharnstrom Co.ChemTreat Inc.Cleaning Services Group Inc.Coast 2 CoastCOIT Cleaning & Restoration ServicesCommissioning Agents Inc.ComvergeConnectracConstruction Specialties Inc.Cornelius SignageCORPORATE CARECORTCost Control Associates Inc.CSI International Inc.Davies Office RefurbishingDC GroupDiversey Inc.DKI Commercial SolutionsDoor Guard Inc.Drawbase SoftwareDTZ, a UGL Co.DuctSox Corp.Dynasound Inc., Soundmasking & Eavesdropping Protection DivisionDyson B2B Inc.Easi FileEasyKeys.comELKAYElliott-Lewis Corp.EMCOR Facilities ServicesEMS Software By Dean Evans & AssociatesErgotron Inc.ESC Janitorial & Maintenance

EsriEthoSource LLCEurest ServicesEvac+Chair North America LLCExcel Dryer Inc.Executive Management Services, Inc.Facility Engineering Associates P.C.FacilityDudeFBG Services Corp.Fellowes Inc. FM BENCHMARKINGFM:Systems Inc.Follett Corp.Forbo Flooring SystemsFreeAxez LLCGCA Services Group Inc.George Mason UniversityGlobal Risk Management Solutions Greater Philadelphia Chapter of IFMAHD Supply Facilities MaintenanceHoneywell InternationalIA Interior ArchitectsIBM Corp.i-cHDIndus Systems Inc.Innerface Architectural SignageInnovative Hospitality Solutions Inc.InPro Corp.Integrys Energy ServicesInterfaceIntermatic Inc.iOffice Inc.ISAiSIGNS Inc.ISS Facility ServicesISSA, The Worldwide Cleaning Industry AssociationJ.J. White Inc.Jenkintown Building ServicesJLG Industries Inc.Joe Coffee - A Division of Paramount CoffeeJohnson ControlsJohnsoniteJT PackardKBRKiewit Building GroupKimball OfficeKinetix Fire & Life Safety ExpertsLasertech Floorplans Inc.LegrandLencore Acoustics Corp.Light Corp.LogiSon Acoustic NetworkLowe’s Pro ServicesLSS Life Safety ServicesM Space Holdings LLCManagement Excellence Inc.Manhattan SoftwareMarsden ServicesMaster Mfg. Co. Inc.MilliCare Textile and Carpet CareMillikenMitch Murch’s Maintenance Management Company Co.(MMMM)MKK Consulting Engineers, Inc.Mobile-Shop Co.Moving Solutions Inc.National Electrical Manufacturers AssociationNational Environmental Balancing BureauNatural Choice Corp.Nelbud Services Group Inc.Nespresso Business SolutionsNew Orleans Convention and Visitors BureauNFS Hospitality Corp.NxtWall

Office Furniture ResourcesOffice Interiors GroupOffice Moving Alliance LLCOfficeSpace SoftwareORR Protection SystemsPalmer Fixture Co.PatcraftPlanon SoftwarePod Pack International Ltd.PPG Architectural CoatingsPrecision Concrete CuttingPredictive Service LLCPrestige Maintenance USAQube Global SoftwareR&K Solutions Inc.R.E. Whittaker Co.Racine Industries Inc.REB Storage Systems InternationalREC SolarRentokil/AmbiusRetroCom Energy Strategies, Inc.RHOMAR IndustriesROE/Evolution InteriorsRoofchek Inc.RoofConnectRoyal Cup CoffeeSALTO SystemsSaniGLAZE InternationalSchindler Elevator Corp.Securitas Security Services USAServiceMaster CleanServpro IndustriesSika SarnafilSims Recycling SolutionsSkyfoldSmart Rain SystemsSodexo Facilities ManagementStaples AdvantageStructureTec Corp.Sunbelt Rentals Inc.Synergis SoftwareTeam Furniture USATelgian Inc.TEMP-AIRTerminix CommercialThe Blue Book of Building and ConstructionThe Budd GroupThe FruitGuysThe Green Building InitiativeThe Home DepotTherm-Omega-Tech Inc.TMA Systems LLCToday’s Facility ManagerTomCat Commercial Cleaning EquipmentTraneTremco Roofing Inc.Tyga-Box Systems Inc.U.S. Department of StateU.S. LawnsUniversity of Wisconsin-MadisonURSValcourt Building ServicesVaughan Co. Inc.VersteelVFA Inc.Watchdog Real Estate Project ManagersWaterSignalWhelan SecurityWizard Software SolutionsWorld Dryer Corp.xpedxYardi Systems

Updated as of May 31, 2013

IFMA’s World Workplace 2013 exhibitors

Premier Sponsors

Sponsors

IFMA’s World Workplace Sponsors

The high quality of the World Workplace experience is due in large part to the generous support of our sponsors. IFMA is pleased to recognize the businesses and organizations that contribute to the continued excellence of our flagship event. Our thanks to this year’s sponsors and to all of our Corporate Sustaining Partners for their commitment to IFMA and the facility management profession.

Benjamin Franklin Parkway Exhibitors are listed in red

These outstanding companies and organizations represent the best in facility and business solutions. On behalf of this year’s exhibitors, we invite you to shop, learn, see what’s new, gain insight into industry trends,

have your questions answered and problems solved at the World Workplace 2013 Expo.

ABMAttendee Bags

Aqua ChemPacsPrize Card

ARCHIBUS Inc.Solutions Arena 2

CaterpillarPrize DonationWelcome Reception

DKI Commercial SolutionsPrize Card

DTZ, a UGL CompanyPrize Card

Dyson B2B Inc.Prize Card

Excel DryerExecutive Management ServicesPrize Card

Global Risk Management SolutionsPrize Card

InPro Corp.Prize Card

ISS Facility ServicesIFMA Awards of Excellence BanquetHotel Key Cards

Johnson ControlsCredential Recognition Reception

Lowe’s Pro ServicesExpo Aisle Sign

MARS Drinks North America Sustainable Office Showcase

Marsden ServicesPrize Card

Master Mfg. Co. Inc.Prize Card

Natural Choice Corp.Water Kiosks

REC SolarPrize Card

Rentokil/AmbiusConference GreeneryExpo Aisle Sign Prize Card

ROE/Evolution InteriorsPrize Card

Smart Rain SystemsPrize Card

Synergis SoftwarePrize CardPrize Donation

IFMA’s Corporate Sustaining Partners are listed in bold.

IFMA’s Corporate Sustaining Partners are listed in bold.

IFMA’s World Workplace 2013 Conference & Expo | Leading FM: Advance Business, Get Results.20

Lock in early bird rates—register for the world’s best FM conference and expo today! Remember to add these items to your registration:

CEUs: If you wish to record CEUs for session attendance, please add the US$12 CEU processing fee to your form.Facility Tours: If you’re interested in participating in one of the Oct. 1 tours, please add your choice to the form, as well as the US$12 tour fee.Foundation Events: Neither the Doug Underwood/Utilities Council of IFMA Golf Tournament nor the IFMA Foundation celebration is included in any registration category. If you would like to attend either or both of these events, please add them to your form, along with the ticket price.

Member RegistrationTo attend at member rates, you must be a member in good standing of IFMA or a partnering organization (AIA • ASBE • ASID • BIFM • BOMA • BOMI • EUROFM • FMA • GLOBAL FM • IIDA • SAME • USGBC), and have paid your annual dues by the time of registration.

Early Bird Registration (by July 25, 2013): US$785Price after July 25, 2013: US$885

Nonmember RegistrationFull Event nonmember registration includes one year of complimentary IFMA base and local chapter membership, activated within two weeks of your registration confirmation.

Early Bird Registration (by July 25, 2013): US$1,045Price after July 25, 2013: US$1,175

Additional Registration Options

Full Event: Retired Member, Chapter Administrator or Spouse: US$395 Student Full Event: US$295 Student One-day Registration: US$95Speaker One-day Registration: US$155Expo Only: Free

Additional Tickets & FeesTickets may be purchased for the following events. Many of these events are included in several registration categories; please review the registration options before purchasing tickets.

CEU Processing Fee: US$12Facility Tours: US$12/tourDoug Underwood/Utilities Council Golf Tournament: US$150 by July 25 (US$175 after)IFMA Foundation Celebration: US$95Opening General Session: US$55Welcome Reception: US$95Closing Keynote & Awards Luncheon: US$95IFMA Awards of Excellence Banquet: US$125

Registration Categories Full Event/Full Student RegistrationAll-access pass to conference and expo activities, including sessions, the opening keynote, all networking events and breaks, lunch vouchers, closing keynote and awards luncheon, IFMA’s Awards of Excellence Banquet and online access to the conference proceedings.

*To qualify for student registration rates, you must be enrolled in a full-time program. Proof of enrollment may be requested.

One-day Registration (Wednesday, Thursday or Friday)Includes conference and expo activities, networking breaks and meal functions/lunch vouchers for selected days only. Wednesday one-day registration includes the opening keynote address, the expo, lunch voucher and welcome reception. Thursday one-day registration includes educational sessions, the expo and lunch voucher. Friday one-day registration includes the awards luncheon and closing keynote address; but does not include IFMA’s Awards of Excellence Banquet. One-day registrants do not receive conference proceedings.

Spouse Full Event RegistrationIncludes the opening and closing keynotes, networking breaks, the expo, lunch vouchers, the welcome reception and IFMA’s Awards of Excellence Banquet. Spouse registrants do not receive a copy of the conference proceedings, and must be accompanied by a registered full event attendee.

Corporate DiscountGroups of five or more from the same company (same physical address) receive the fifth full registration FREE! Please contact an IFMA Customer Service Specialist at +1-713-623-4362 for details.

Expo-only RegistrationIncludes access to the expo floor and all Solutions Arena sessions. Does not include any conference-related activities or lunch vouchers or conference proceedings.

Registration Information

IFMA AIA ASBE ASID BIFM BOMA BOMI EUROFM FMA GLOBAL FM IIDA SAME USGBC

IFMA’s WORLD WORKPLACE 2013 EVENT REGISTRATION FORM

Complete this form and return to: International Facility Management Association, P.O. Box 203648, Dallas, TX 75320-3648, USA; Fax to +1-301-694-5124(International) OR +1-888-772-1888(Domestic).

Informal First Name:

Full Name:

IFMA ID #:

AIA ID #:

Job Title: Designation: CFM FMP Other

Company:

Address:

City:

Phone:

Email:

If you are registering a guest, please give us their full name:

Fax:

State/Province: ZIP/Mail Code: Country:

Registration:

Payment Information:

Additional Registration Options:

Other Events & Additional Tickets:

Members: Full Event

Student - Full Event US$295

Spouse/Partner - Full Event US$295

Full Event - includes one year of IFMA base and local chapter membership

Nonmembers:

One-Day Registration:

Student - One-Day Registration: US$95

One-Day Registration:

Wednesday Thursday Friday



PRICE

PRICE QTY.

PRICE EARLY BIRD

US$885US$785

US495US395

US$1175US$1045

US$595US$485

(By July 25) (After July 25)

Expo Only: FREE Speaker one-day: US$155

The following information is needed to process your payment. All credit card charges will be made in U.S. dollars. Make checks payable to IFMA. Checks will be accepted in U.S. funds only.

American Express Discover MasterCard Visa

Card Number: _________________________________________________

Exp. Date (M/Y): _______________________________________________

Card Authorized Name: _________________________________________

Card Billing Street Address: ______________________________________

Card Billing City, State: __________________________________________

Card Billing ZIP/Mail Code: _______________________________________

Authorized Signature: ___________________________________________ Enclosed is a copy of my company purchase order form. Enclosed is check # _____________in the amount of US$ ____________

Moderator: I would like to volunteer as a moderator for an educational session. Full Event, Full Student & Daily Registrants only.

First-time Attendee: I am a first-time attendee. Special Needs: Please indicate any special needs.Dietary: Yourself Guest Vegetarian Kosher Food Allergy (please specify): ______________________________________

______________________________________________________________

IFMA fully complies with the legal requirements of the Americans with Disabilities Act rules and regulations. If you have any special needs, please e-mail [email protected].

Cancellation/refund policy: IFMA reserves the right to cancel an IFMA educational event due to low enrollment, unforeseen factors, or any other reason making it practically or economically inadvisable to conduct the event. In the event of cancellation, registrants will be notified as promptly as the circumstances permit (although IFMA cannot be liable for any failure to notify). IFMA, however, cannot be responsible for any other costs, losses or inconveniences that a registrant may incur, such as costs of transportation (plane, train, rental car, etc.), hotel cancellation fees, reservation fees, lost pay, vacation or leave time, etc. Full refunds will be granted for cancellation received in writing to IFMA prior to August 8, 2013. A 50 percent penalty, plus a US $75 administration fee will be applied to cancellations received in writing to IFMA between Aug.9-Aug. 28, 2013. Refunds will not be granted after Aug. 28, 2013. Refunds will not be given for no- shows after the conference.

Corporate Discount: Groups of 5 or more from the same company (same physical address) will receive the fifth full registration FREE! Please contact an IFMA Customer Service Specialist at +1-713-623-4362 for details.

Doug Underwood/Utilities Council Golf Tournament

Tuesday, Oct. 1 US$150

IFMA Foundation Celebration US$95

Tuesday, Oct. 1

Opening Keynote Address US$55

Wednesday, Oct. 2

Welcome Reception US$95

Wednesday, Oct. 2

IFMA Awards of Excellence Banquet US$125

Friday, Oct. 4

Closing Keynote & Awards Luncheon US$95

Friday, Oct. 4

CEU Processing Fee US$12

Facility Tours US$12/Person

Oct. 2-4, 2013 | Philadelphia, Pa. | USA

Philadelphia City Hall Comcast Center Lincoln Financial Field Masonic Temple Temple University Architecture & Arts Facilities The Navy Yard EEB HUB University of Penn-Nanotechnology Building

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Deeper Dive Session 1: Disaster Preparedness & Recovery: New Normal is Anything But! How FMs Can Be Ready for Anything Member: $69; Nonmember $89

Deeper Dive Sessions 2: Leadership and Strategy Member: $69; Nonmember $89

First Name:

Last Name:

IFMA ID #:

AIA ID #:

Job Title: Designation: CFM FMP Other

Company:

Address:

City:

Phone:

Email:

Fax:

State/Province: ZIP/Mail Code: Country:

Payment Information:

The following information is needed to process your payment. All credit card charges will be made in U.S. dollars. Make checks payable to IFMA. Checks will be accepted in U.S. funds only.

American Express Diners Club Discover MasterCard Visa

Card Number: ______________________________________________

Exp. Date (M/Y): ____________________________________________

Card Authorized Name: ______________________________________

Card Billing Street Address: ___________________________________

__________________________________________________________

Card Billing City, State: _______________________________________

Card Billing ZIP/Mail Code: ___________________________________

Authorized Signature: _______________________________________

Enclosed is a copy of my company purchase order form.

Enclosed is check # __________________ in the amount of

US$ ______________

Special Needs: Please indicate any special needs.

Dietary: Yourself Guest Vegetarian Kosher

Food Allergy (please specify): _________________________________

__________________________________________________________

IFMA fully complies with the legal requirements of the Americans with

Disabilities Act rules and regulations. If you have any special needs,

please email [email protected].

Cancellation/refund policy: IFMA reserves the right to cancel an IFMA educational event due to low enrollment, unforeseen factors, or any other reason making it practically or economically inadvisable to conduct the event. In the event of cancellation, registrants will be notified as promptly as the circumstances permit (although IFMA cannot be liable for any failure to notify). IFMA, however, cannot be responsible for any other costs, losses or inconveniences that a registrant may incur, such as costs of transportation (plane, train, rental car, etc), hotel cancellation fees, reservation fees, lost pay, vacation or leave time etc. Questions? Call IFMA headquarters at +1-713-623-4362 or send an email to [email protected].

Project Management Course Sept. 28-29, 2013 Pricing: US$700 member; US$900 nonmember; GSA US$678.05

Leadership and Strategy Course Sept. 28-29, 2013 Pricing: US$700 member; US$900 nonmember; GSA US$678.05

Facility Management: A Practical Introduction Sept. 28-29, 2013 Pricing: US$495 members; US$695 nonmembers

SFP Course Series Sept. 29-Oct. 4, 2013 Pricing: US$1,995 members; US$2,295 nonmembers; GSA US$1,940.60

Strategy & Alignment for sustainable Facility Manager and Managing Sustainable Facilities (Sept. 29-Oct. 1)

Operating sustainable Facilities (Oct. 2-4, 2013)

Operations and Maintenance Course Sept. 30-Oct. 1, 2013 Pricing: US$700 member; US$900 nonmember; GSA US$678.05

Finance and Business Course Sept. 30-Oct. 1, 2013 Pricing: US$700 member; US$900 nonmember; GSA US$678.05

Essentials of FM:Operations and Maintenance Workshops 1-4 Sept. 30-Oct. 1, 2013 Pricing: US$495 members; US$695 nonmembers

CFM Exam Prep Workshop Plus Sept. 29-Oct. 1, 2013 Pricing: US$1,195 members; US$1,395 nonmembers

CFM Exam Prep Workshop Oct. 1, 2013 Pricing: US$295 members; US$495 nonmembers

FALL SYMPOSIUM 2013 COURSES SCHEDULE

Complete this form and return to: International Facility Management Association, P.O. Box 203648, Dallas, TX 75320-3648, USA; Fax to +1-281-974-5650.

Sept. 28- Oct 4, 2013 | Philadelphia Convention Center, Philadelphia, Pa., USA

#

Return to:

International Facility Management Association, P.O. Box 203648, Dallas, TX 75320-3648, USA

REGISTER BY SEPT. 1ST for a

chance to win a

MINI IPAD!

Oct. 2-4 | Philadelphia Convention Center | Philadelphia, Pa., USA | www.worldworkplace.org 25

Considered the Birthplace of America, Philadelphia, Pa., is the fifth largest city in the United States. Often referred to as “Philly,” the city’s museums, monuments, parks, pubs, restaurants, shops and neighborhoods offer a wealth of history and entertainment.

Hotel BlockBook your accommodations online at one of the following official event hotels. Rooms are subject to availability.

Philadelphia Marriott DowntownHeadquarters HotelUS$215 per night single/double

Courtyard Philadelphia DowntownUS$200 per night single/double

Loews Philadelphia HotelUS$215 per night single/double

Hilton Garden InnUS$199 per night single/double

Home2 Suites HiltonUS$192 per night single/double

Hampton Inn Philadelphia Center CityUS$185 per night single/double

Hotel & Travel

Getting Around PhiladelphiaThe Pennsylvania Convention Center and official IFMA hotels are located in Center City. Philly’s compact downtown area allows visitors to explore a number of attractions within a short walk or cab ride from the convention center or any downtown hotel.

SEPTAThe Southeastern Pennsylvania Transportation Authority (SEPTA) offers an Airport Line from all terminals to connect you to the Center City in less than 25 minutes. The US$11 One-Day Independence Pass allows you to travel on SEPTA buses, trolleys, subways and trains. The pass may be purchased from the conductor on any Regional Rail train, at SEPTA Ticket & Sales Offices and online at shop.septa.org.

On FootPhiladelphia is rated the fifth most walkable city in the U.S. With an easy-to-follow grid design, Center City spans 25 blocks between two rivers: the Schuylkill and the Delaware. In between, the north/south streets are numbered and the east/west streets have tree names (e.g., Walnut, Spruce, Pine).

Colorful directional signs called “Walk! Philadelphia” have been added throughout Center City to help you navigate. Center City District populates the streets with uniformed goodwill ambassadors who will answer questions, provide directions and have radio contact with Philadelphia police.

Return to:

International Facility Management Association, P.O. Box 203648, Dallas, TX 75320-3648, USA


Sustainability at World Workplace

For more than 30 years, IFMA’s World Workplace has been leading groundbreaking discussions on the management of facilities, staff and workplace projects, making it an enriching experience for FM professionals and those in workplace-related industries, such as architecture, engineering, interior design, property management, security, IT, HR and sustainability.

Attendees have the opportunity to make connections before, during and after the event, with a global and diverse community of practitioners, topic experts, educators, business leaders and solution providers.

Social MediaJoin the discussion on Leading FM to Advance Business & Get Results through IFMA’s social media outlets online.

SponsorsThe high quality of the World Workplace experience is due in large part to the generous support of our sponsors. IFMA is pleased to recognize the businesses and organizations that contribute to the continued excellence of this event through sponsorships of special activities, services and attendee amenities.

Participating PartnersLeading FM and trade media outlets contribute to the ongoing dialogue on the FM’s role in organizational and operational excellence, and join IFMA in promoting IFMA’s World Workplace throughout the year.

Participating OrganizationsIFMA’s World Workplace benefits from the support and participation of many outstanding associations and organizations. In addition to IFMA members, attendees represent these fine organizations: AIA • ASBE • ASID • BIFM • BOMA • BOMI • EUROFM • FMA • GLOBAL FM • IIDA • SAME • USGBC.

ConnectionsIFMA follows a standard set of sustainable policies and practices at all of our events; and we encourage our partners, exhibitors, sponsors and attendees to do their part in reducing our carbon footprint. Learn more about the following programs and policies at www.worldworkplace.org/conference/sustainability.

Recycling: Bins are located throughout the convention center for recycling papers, used cans and bottles, and conference name badges for reuse at future IFMA events.

Reduced Paper Usage: Primary distribution of event information is via website and email. On-site materials and handouts are minimal. Post-conference panel notes, presentations and proceedings will be available on the event website. Session evaluations will be conducted online.

Conference Surplus: Table centerpieces, foam core, and other materials and supplies will be donated to a local school or charity.

Food/Catering: As often as possible, disposable cups are replaced with reusable mugs and/or eco products. Disposable cutlery is replaced with reusable silverware and/or cornstarch compostables. Trash bags are compostable/biodegradable. Locally grown purveyors or fair trade products are used when available. Surplus catering is donated to a local charity.

Travel/Carbon Offsets: If you would like to calculate your carbon footprint for the event, visit www.worldworkplace.org to access footprint calculators.

On-site Transportation: Each official event hotel is within walking distance of the convention center, as well as local attractions, dining and entertainment options.

Tweet with hashtag #WW2013

Watch event videos

Share stories, interests Connect with other attendees

See event photos

Special Programs

ENERGY STAR Challenge for IFMA Chapters & CouncilsAn annual challenge that encourages IFMA members, chapters and councils to use the ENERGY STAR Portfolio Manager, housed on the EPA’s website, to benchmark energy and water consumption, set realistic

energy management goals, and comply with mandatory reporting initiatives. Learn more at ifma.org/sustainability.

IFMA’s Sustainable Exhibitor ProgramAll World Workplace exhibitors are invited to help us create a more sustainable expo. This voluntary program was established to raise awareness of sustainable exhibition practices and recognize the outstanding efforts of exhibitors that successfully demonstrate sustainable practices. One company will receive the IFMA Award for Sustainable Exhibitors.

Green PhillyPhiladelphia Mayor Michael A. Nutter pledged to make Philly the number one green city in America. He created the Mayor’s Office of Sustainability, which spent a year researching municipal sustainability and talking with residents to draft “Greenworks Philadelphia.” This ambitious plan sets 15 sustainability targets in the areas of energy, environment, equity, economy and engagement.

Green PartnersIFMA works with product and service providers that follow their own set of sustainable strategies and practices. Freeman is the official general service contractor for World Workplace, providing decorating services, signage production and placement, expo floor layout, structure design and construction, show management storage and shipping, and booth set-up, supplies and support for exhibitors. Helping organizations produce more environmentally friendly events, Freeman offers online ordering systems to reduce paper waste; recyclable carpet, which contains recycled content; paper-based signage materials as an alternative to foam core or plastic; and SmartWay™ certified haulers to ensure sustainable shipping.

Leading FM: Advance Business, Get Results.

With the goal of minimizing our carbon footprint, this brochure is printed by an FSC-certified company. Please recycle.

International Facility Management Association800 Gessner Rd. Suite 900Houston, Texas 77024-4257, USA

PHIL ADEL PHIA

IFMA’s WORLDWORKPLACE 2013The Facility Conference & Expo

Oct. 2-4 | Pennsylvania Convention CenterPhiladelphia, Pa., USA

www.worldworkplace.org

Documents

The Facility Conference & Expo PHIL ADEL PHIAlegacy.worldworkplace.ifma.org/2013/files/IFMA_WorldWP...PHIL ADEL PHIA Oct. 2-4 | Philadelphia, PA, USA IFMA’s WORLD WORKPLACE 2013