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Jelke Bethlehem The ever changing landscape of survey research

The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

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Page 1: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Jelke Bethlehem

The ever changing landscape of survey research

Page 2: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Overview

Survey research developments through the ages

• From census to survey.

• The fundamental principles of probability

sampling.

• The rise of computer-assisted interviewing

• The conquest of the web.

• The eternal problem of nonresponse.

• The future: are surveys forever?

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Page 3: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

Even the old empires needed statistical information

• Initially always complete enumeration (census).

• China an Egypt (1000 BC): overviews for taxation and military

affairs.

• Roman Empire (8 BC): counts of

people and their possessions.

• Example:

Census in Bethlehem,

Pieter Bruegel, 1566.

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Page 4: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

The Domesday Book

• Commissioned in 1086 by William

the Conqueror after he conquered

England from Normandy in 1066.

• Compiled by royal commissioners.

• Data about 13,000 places,

10,000 facts per county.

• Data about landowners, slaves,

free people, woodland, pasture,

mills, fish ponds, estimated

value of the property.

4

Page 5: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

The Quipucamayoc

• Statistician in the Inca Empire

(1000-1500 AD).

• A Quipucamayoc in each district.

• Count of people, young man, houses,

llama’s.

• Recorded on quipu’s.

• Knots in coloured ropes, decimal system.

• New acronym: RAPI

(Rope Assisted Personal Interviewing).

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Page 6: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

The first modern censuses

• Standardized questionnaires.

• Legal obligation to participate.

• New France (Canada): 1666,

Jean Talon, N=3215.

• Sweden: 1748,

Denmark: 1769.

• Netherlands: 1795,

new system of electoral

constituencies in the Batavian

Republic.

6

Page 7: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

Why no sampling until 1895?

• Replacing some people by computations was seen as a form of

discrimination.

• No reliable conclusions possible based on sample data.

The dawn of a new era

• Industrialization.

• Urbanization.

• Population growth.

• Centralized government.

• Need for information.

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Page 8: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

New developments

• 1895: Anders Kiaer proposes his ‘Representative

Method’. A kind of quota sampling. He could not

compute de accuracy of estimates.

• 1906: Arthur Bowley proposes random sampling.

Probability Theory can be applied. Estimators have

normal distribution. Variances can be computed.

• 1934: Jerzy Neyman introduces the confidence

interval. He also shows that quota sampling

(purposive sampling) does not work.

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Page 9: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

The fundamental principles of sampling

• Samples must be selected by means of probability sampling.

• Every element must have a positive probability of selection.

• All selection probabilities must be known.

Consequences

• It is always possible to construct an unbiased estimator.

• Estimators often have a (approximately) normal distribution.

• Accuracy of estimators can be computed (confidence intervals).

Consequences

• For other forms of sampling (e.g. quota

sampling), it is not clear how reliable and

valid the outcomes are.

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Page 10: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

From census to survey

Developments in the Netherlands

• First experiments with Representative Method in 1923.

• First real survey around 1947 (income statistics).

• Most important sampling frame:

population register.

• Systematic sampling instead of random

sampling.

• Two-stage sampling: first municipalities,

then people in selected municipalities.

• Everything manually.

• Collecting and processing survey data

was cumbersome.

10 Population register, 1946

Page 11: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The rise of microcomputers

From mainframe to micro

• 1984: Data Editing Research Project. Conclusion: data processing is

costly and time-consuming. A different approach is needed.

• The mainframe computer was replaced by a network of

microcomputers.

• Computer-assisted data entry by subject-matter specialists.

• First experiments with laptops for face-to-face interviewing (CAPI).

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Page 12: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The rise of microcomputers

The Teleac Statistics Course (1986)

• TV-course about statistics.

• Substantial contributions by Statistics Netherlands.

• Fragment about sampling frames, laptops and nonresponse

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Page 13: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The rise of microcomputers

Computer-assisted interviewing

• Faster data processing: data already entered during the interview.

• Better data: error checking and correction during the interview.

• Easier for the interviewers: route enforced by computer.

• First experiments in 1984.

• First survey in 1987 (Labour Force Survey).

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Page 14: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The rise of microcomputers

The Blaise System for computer-assisted interviewing

• Developed by Statistics Netherlands.

• De-facto standard in the world of official statistics.

• CAPI (face-to-face interviewing) in 1987 (MS-DOS):

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Page 15: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The rise of microcomputers

The Blaise System for computer-assisted interviewing

• CATI (telephone interviewing) in 1990.

• From MS-DOS to Windows in 1998.

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Page 16: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The rise of microcomputers

Blaise around the world

16

1989 Basque Country

1990 East Berlin, DDR.

1990 Belgrade, Yugoslavia

2001 WashingtonUSA

Page 17: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The conquest of the web

The World Wide Web

• 1983: First experiments with e-mail surveys.

• 1989: Tim Berners-Lee introduces HTML, World Wide Web, first

browsers.

• 1995: HTML 2.0, data transfer from user to server, support for forms,

first web questionnaires.

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Page 18: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The conquest of the web

The popularity of web surveys

• Easy: simple access to large group of potential respondents.

• Cheap: no interviewers, no printing, no mailing.

• Fast: a survey can be launched very quickly.

• Everybody can do it!

The methodological challenges of web surveys

• Under-coverage

• Sample selection

• Measurement errors

• Nonresponse

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Page 19: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The conquest of the web

Under-coverage

• Not every person in the

population has access to

internet.

• Those without internet may

differ from those with internet.

• People without internet will

never be selected for a web

survey.

• Therefore the sample is not

representative.

• Web survey based estimates

may be biased!

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Page 20: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The conquest of the web

Internet coverage in Europe

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Top 3: Iceland (96%) Netherlands (95%) Norway (94%) Bottom 3: Greece (56%) Bulgaria (54%) Turkey (49%) Source: Eurostat, 2013

Page 21: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The conquest of the web

The sample selection problem

• How to select a random sample if there is no sampling frame with e-

mail addresses?

Possible solution

• Use another mode for sample recruitment, for example mail or

telephone. This makes the survey more expensive.

• Use the respondents of another (telephone or face-to-face) survey.

This produces samples that lack representativity.

• Draw the sample from a web panel. This creates a new problem: how

to get a representative web panel?

• Select the sample by means of self-selection. There is no probability

sampling. People spontaneously decide to take part in the survey.

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Page 22: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The conquest of the web

The dangers of self-selection

• Also people outside the target

population of the survey can

respond.

• Often people can respond

more than once.

• Groups of people may attempt

to manipulate the outcomes of

the survey.

22

Local elections in Amsterdam. Who won the debate (Jan. 2014)?

Page 23: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The conquest of the web

Measurement errors in web surveys

• Respondents are not interested in the topic of the survey.

• There are no interviewers to assist them in answering questions.

• Participating is not important for them.

• They do not read the questions, but scan through them looking for

words and phrases that catch they eye.

• They know there is no penalty for giving a wrong answer.

• They do not figure out how the questionnaire works. They just

muddle through until they reach the end.

Satisfying

• Respondents do not give the optimal answer, but the first more or

less acceptable answer that comes into mind.

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Page 24: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The nonresponse problem

Nonresponse in surveys

• Persons who are selected in the sample (and who belong to the

target population) do not provide the requested information.

Causes of nonresponse

• No contact

• Refusal

• Not able

Consequence of nonresponse

• Less observations

• Representativity may be affected

• Wrong conclusions are drawn.

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Page 25: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The nonresponse problem

Nonresponse problems increase over time

• Response rates of the Labour Force Survey (EBB):

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Page 26: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The nonresponse problem

Nonresponse bias

• The magnitude of the nonresponse bias is equal to:

26

SSRyB

YY

,)(

Page 27: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The nonresponse problem

Nonresponse bias

• The magnitude of the nonresponse bias is equal to:

27

SSRyB

YY

,)(

Correlation between response behaviour and survey variable

Page 28: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The nonresponse problem

Nonresponse bias

• The magnitude of the nonresponse bias is equal to:

28

SSRyB

YY

,)(

Correlation between response behaviour and survey variable

Variation of response probabilities

Page 29: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The nonresponse problem

Nonresponse bias

• The magnitude of the nonresponse bias is equal to:

29

SSRyB

YY

,)(

Correlation between response behaviour and survey variable

Variation of response probabilities

Response rate

Page 30: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

The nonresponse problem

Nonresponse research in the last 30 years

• The Basic Question Approach.

• Advanced correction techniques (linear weighting).

• Advanced weighting software: Bascula.

• Many auxiliary variables available through System of Social

Statistical Datasets (SSD).

• Focus on the concept of response probability.

• The R-indicator for survey response quality.

• Adaptive/responsive survey design.

• Mixed-mode surveys.

But …

• The nonresponse problem is still not solved.

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Page 31: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Where are we now?

Budget cuts

• Can we change from face-to-face and telephone surveys to web

surveys without sacrificing quality?

Sampling frames

• There are no proper sampling frames for web surveys.

• It becomes more and more difficult to select a sample for a telephone

survey.

Increasing nonresponse problems

• Response rates < 40% for web surveys (everywhere).

• Response rates < 10% for telephone surveys (RDD, US).

• Do the principles of probability sampling still apply?

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Page 32: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Where should we go?

Is there a future for surveys?

• How to collect data in the future?

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Page 33: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Where should we go?

Solution 1:

• Abandon probability sampling.

• It is much easier to collect data with self-selection surveys.

• Do not worry about lack of representativity. You can always correct

this later by applying adjustment weighting.

• Ultimate solution: set up a large self-selection web panel

However:

• The representativity problems of self-selection surveys are much

bigger than those of probability surveys + nonresponse.

• Is it really possible to remove the bias of the estimates? Not, if

specific subpopulations are missing completely.

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Page 34: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Where should we go?

Solution 2:

• Abandon probability sampling (design-based estimation).

• Go for model-based estimation.

• Try to find models for the relation between variables in the

population (superpopulations).

• If you have a good model you do not need random sampling any

more.

However:

• Can we find such models?

• Do these models remain valid over time?

• Do they have sufficient explanatory power?

• Need for auxiliary variables.

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Page 35: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Where should we go?

Solution 3:

• Abandon surveys.

• Rely on available big data sets.

• If a data set is not representative, correct it by means of weighting or

an additional survey.

However:

• Big data sets do not imply good statistics!

• We do not need big data! We need representative data!

• Example: the Street Bump App in Boston (potholes, FT, 2014).

• Can we make all statistics we need with big data?

• Are correction techniques effective? We probably need more

auxiliary variables.

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Page 36: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Where should we go?

Solution 4:

• Continue with probability surveys.

• There will always be surveys/polls, particularly during election

campaigns.

• Invest in better correction techniques.

• Try to find better auxiliary variables.

• Statistics Netherlands should extent SSD.

• Include other variables: psychographic, webographic variables.

• Make it available to every researcher.

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Page 37: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Where should we go?

My advice:

• Do not throw out the baby with the bath water

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Page 38: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

The first encounter with statistics (1969)

• Contest for young scientists and inventors.

• Spectral sensitivity of insects eyes.

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Page 39: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

Methodological research and tools go together.

• Software development at Mathematical Centre.

• Teletype (1970), punched cards (1974), ALGOL 60.

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Page 40: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

Methodological research and tools go together.

• Software development at Mathematical Centre and CBS

• Programmable calculator (MC), first microcomputers (CBS).

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Page 41: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

A life full of travel and meeting colleagues

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Compstat 1980, Edinburgh

ISI, Madrid, 1983, Leslie Kish

Page 42: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

A life full of travel and meeting colleagues

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Washington, 1987, Blaise

Nieuw-Zeeland, 1989, coding

Page 43: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

A life full of travel and meeting colleagues

43

ISI, Cairo, 1991, Anota

Zimbabwe, 1993, UN, Blaise

Page 44: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

A life full of travel and meeting colleagues

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ISI, Durban, 2009, Nonresponse

Italy, 2010, Web surveys, Silvia Biffignandi

Page 45: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

A life full of statistics

A life full of travel and meeting colleagues

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Lausanne, 2011, nonresponse course (with Ineke Stoop)

Korea, 2011, survey methodology course (with Deirde Giesen)

Page 46: The ever changing landscape of survey research - NPSO bethlehem.pdf · 2016-10-17 · Overview Survey research developments through the ages •From census to survey. •The fundamental

Finally

Something to read (in Dutch)

• There are surveys everywhere.

• Often things go wrong with surveys.

• There still is a lot of work to do for su rvey

survey methodologists.

• Many examples in my columns

for M-zine, the newsletter of the

methodology department.

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