2

The e-government and the OPAC

Transformation of the service delivery model Reform aiming at placing the citizens and the business within the

focus of the administration

Citizen

State

Economy

Finance

Employment

Education

Health

Army Security State

Citizen

Birth

School

Work

Marriage

ChildrenHealth

Retirement

Legal grounds of the transformation - LEG

3

One-time submission and multi-usage of data:One-time submission and multi-usage of data:The administrative bodiesThe administrative bodies, ....... , ....... cannot require from the cannot require from the citizens and the organisations to resubmit or prove data citizens and the organisations to resubmit or prove data already available. They are obliged to collect them ex already available. They are obliged to collect them ex

officioofficio from the primary data administratorfrom the primary data administrator..

Official notificationOfficial notificationAutomatic releaseAutomatic releaseObligations after notificationObligations after notification

4

E-governance framework

CENTRAL ADMINISTRATION

LOCAL ADMINISTRATION

SINGLE DATA EXCHANGE

ENVIRONMENT

CITIZE

NS

BU

SIN

ES

S

NA

TIO

NA

L PO

RT

AL

ORGANISATIONS, DELIVERING PUBLIC SERVICES

PERSONS, PERFORMING PUBLIC FUNCTIONS

Projects under the OPAC

5

PROJECT 1

“Elaboration of e-payments environment in the process of electronic administrative service delivery”

• Total budget of the project: 1 515 000 BGN• Beneficiary: MSAAR

Projects under the OPAC (2)

6

PROJECT 2 “Creation of a modern and unified vision of the Bulgarian state

administration in the context of the membership of Bulgaria in the EU”

• Total budget of the project: 1 212 000 BGN• Beneficiary: MSAAR• www.identity.egov.bg Main objectives:

Defining of the corporate identity standards of the state administration of Bulgaria and elaborating a manual for their implementation

Making the existing Internet portals and web sites compliant with the corporate identity standards and standards for accessibility of information to people with impaired eyesight and to citizens of the European Union, who do not speak Bulgarian language

Projects under the OPAC (3)

7

PROJECT 3

“Development of the electronic administrative service delivery”

Total budget of the project: 18 429 864 BGNBeneficiaries: MTITC

Projects under the OPAC (4)

8

Main objectives:Improved and simplified legislation

1.

2.

3.Reference architectures

ID Reg

TR

VhR

@

@@ N37

Projects under the OPAC (5)

9

Expected results:

• Legal basis for delivering administrative services electronically amended and supplemented

• Data and services, delivered by the primary administrators, defined and entered into the e-government registries

• Primary and complex e-services entered into the e-government registries

• Interconnections among the base governmental registers and up to 100 administrative e-services introduced

• Reference architectures for central and local administration and standards for administrative e-services established

Projects under the OPAC (6)

10

PROJECT 4

“Better administrative service delivery to the customers through further development of the central e-government systems”

Total budget of the project: 11 997 662 BGNBeneficiary: MTITC

Projects under the OPAC (7)

11

Main objectives:

• Promotion of e-government

• Decreasing administrative costs

• Development of the central e-governance systems

• Administrative delivery of e-services

• Interoperability and integration at European level

Projects under the OPAC (8)

12

Expected results:• Registry for electronic identity of the users and basic infrastructural e-services created• Centralised system for monitoring and information security management and interoperability created • Portal for e-governance, providing information through different communication channels improved • Centralised system for management of the communication and hardware infrastructure created• Unified requirements to the centres for storage of sensitive information elaborated • Central document flow system introduced and minimum 5 administrations integrated

ESF Learning Network Project

13

Network Project “Meeting the challenge – how to effectively support public administration reform through ESF funds”

• Financed by the European Commission

• Partners in the Network: Poland, Bulgaria, Romania, Greece, Lithuania, Czech Republic

• Bulgaria: Working group on e-government:3 areas of interest

ESF Learning Network Project

14

Main activities of the WG on e-government:

• A study of good practices in three areas of interest

• Two international workshops in Bulgaria

• Study visits on the spot in three EU Member States

• A Guideline on the transfer of studied good practices

15

THANK YOU FOR YOUR ATTENTION!

CONTACTS:

Managing Authority of OPACMinistry of Finance

Operational Programme Administrative Capacity Directorate

Sofia 1040, 102 Rakovski Str. Tel.: +359 2 9859 55 01Fax: +359 2 9859 55 02

www.opac.government.bgwww.minfin.bg