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The Different Management Styles between East and West
Second Economic Forum
Casa AsiaWorld Trade Center
Barcelona, Spain
November 22, 2004
Japanese English
• I can understand your opinion.– I have a different opinion.
• Let me think about it.– Forget about it.
• Let me try.– It will be refused.
• Yes, Yes.– Thank you for your agreement.
What are the differences?
• EAST WEST• RELIGION Multi Mono
• BEHAVOIR Modest Selfish
• VISION Wide-angle Telescope
• CONTRACT Flexible Solid
• COMMUNICATION Indirect Direct
•
Discussions
• Asians are seldom seen in favor of Discussions. They don’t confront others in public (Lose face). You learn more by listening than speaking.
• “Speech is silver, silence is gold.”
• “The eagle with brain will never shows the claws.”
How the differences are formed?
• Since the time of infant baby.– East: Mother sleeps with the baby.– West:Mother sleeps separate.
• Child education.– East: Always taught the relation with others.– West: Always be independent.
How differences have derived?
The Western mother says. “Stop!” or “Don’tdo it
The Asian mother says, “The teddy bear says ‘Ouch.” “The floor says, ‘It hurts’.”
Cultural Differences
• Monochrome Culture
• Polychrome Culture
– Prof. Edward Hall, Univ. of New Mexico
Differences between Monochrome and Polychrome
• Monochrome Polychrome– One thing at a time. Many things at a time.– Punctual Not punctual– Low context inf. High context information– Stick to the plan Change plan often– Respect others Family, close friends
come first– Respect rules Rules can be changed
High and Low Context
10
1
9
9
1
+ =
10+ =
Low Context (Monochrome)
High Context (Polychrome)
StoredInformation
TransferredInformation
EAST & WESTMONO & POLYCHROME
MONOCHROME
POLYCHROME
WEST EAST
JAPANCHINAKOREA
SPAINFRANCEITALY
GERMANSWISSSWEDEN
Japanese Style
Washing Machine
Conventional New Innovation
ClothMoves
Clothstays still
Propellerturns
Drumturns