The Dandelion Model – so far, so good TM Summit London, January 29 2008 Anne Mette Jonassen Hass, DELTA, [email protected]

The Dandelion Model – so far, so good

TM SummitLondon, January 29 2008

Anne Mette Jonassen Hass, DELTA, [email protected]

TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]

”We help ideas meet the real world”

DELTA


We are not all alike

Different things make different people thrive


Our vision

We would like your help in creating a model

that helps you match your personality to a

job where you’ll thrive

and add value to the company and

yourself

We do not have the final answer yet!


Tester skills - overview

Soft skills

Domain knowledge

IT skills

Testing skills


Workshop at EuroSTAR 2007

• Identify ‘negative’ personality characteristics

• Identify activities to be performed by testers,

divided on 4 testing roles

• Match the ‘negative’ characteristics to roles

(if possible)

• Translate the ‘negative’ characteristics to

‘positive’ characteristics (if possible)


‘Negative’ characteristics , version 1

• Anarchistic

• Anxious

• Argumentative

• Arrogant

• Competitive

• Confused

• Demanding

• Dictatorial

• Dishonest

• Disorganized

• Dogmatic

• Inconsiderate

• Introvert

• Irritating

• Jump to conclusions

• Lazy

• Mistrusting

• Naive

• Opinionative

• Overcritical

• Overoptimistic

• Paranoid

• Pedantic

• Pessimist

• Rigid

• Selfish

• Skeptical

• Stubborn

• Tempered

• Uncooperative

• Undiplomatic

• Unhelpful

• Unsatisfied

• Unstructured

• Unsupportive

• Whimsy

• Wishy-washy


Test manager tasks

• Estimation

• Budget

• Planning

• Strategy

• Resources

• Reporting

• Coordinating

• Motivation

• Information

• Communication

• Coaching

• Delegation

• Delegation

• Leading

• Follow-up

• Improvement

• Teaching

• HR

• Self-learning

• RE (? – the authors’ question mark)


Test analyst / designer tasks

• Identify test conditions

• Inspection

• Identify test data

• Selecting test technique(s)

• Clarify ambiguity (requirements)

• Design test cases

• Exploratory testing (charter)

• Communicate with development / customer / shareholder

• Identify test environment

• Review the test basis

• Reporting – test coverage

• Risk identification

• Risk analysis

• Mentor to junior testers


Test environment responsible tasks

• Evaluate tools

• Smoke test (readiness)

• Extract data

• Populate data

• Masking data

• Set up and maintain hardware / interfaces

• Build and deploy software

• Run environment (mainframe / batch / online)

• Release management

• Version handling

• Baseline

• Reset environment to original state


Test executer tasks

• Bug report

• Log test results

• Execute tests

• Improve tests

• Be surprised

• Analysis of observations

• Investigate

• Review requirements and give feed-back

• Read design to understand

• Analysis of quality

• Explore the system

• Communicate

• Hands on


Matching roles and characteristics – 4 hits

Characteristic Manager Analyst Environment Executor

Argumentative x x x x

Competitive x x x x

Demanding x x x x

Irritating x x x x

Mistrusting x x x x

Skeptical x x x x

Stubborn x x x x

Unsatisfied x x x x




Overcritical x x x

Pedantic x x x

Rigid x x x

Lazy (x) x? x




Paranoid x x

Selfish x x

Pessimist x x

Anarchistic x? x


Matching roles and characteristics – 1 hit


Jump to conclusions x

Introvert x

Dictatorial x

Undiplomatic x

Overoptimistic x

Naive x

Anxious x

Opinionative x

Confused (x)

Dogmatic (x)




Unsupportive

Wishy-washy

Whimsy

Disorganized

Inconsiderate

Tempered

Arrogant

Dishonest

Unhelpful

Unstructured

Uncooperative


Further work

• Getting a ‘complete’ list of ‘negative’

characteristics

• Provide a definition of each of the characteristics

• Provide a ’positive translation’ of the

characteristics

• Provide ‘complete’ list of testing activities

• Provide detailed mapping between characteristics

and activities

• Maybe add ‘positive’ characteristics as well


First feeble attempt

‘Negative’ characteristic

Dictionary explanation ‘Positive translation’

Argumentative Apt to argue / debate

Controversial

Do not give in if unconvinced

Competitive Involving

Based on competition

Want to do the best possible job

Demanding Asking for something urgently or as a right

Expect everybody else to do the best possible job

Let’s get going…


Remember

• Test is difficult

• Test requires overview

• Test requires creativity

• Test requires systematic work

• Test requires imagination

• Test requires courage

• Test is fun

Documents

The Dandelion Model – so far, so good TM Summit London, January 29 2008 Anne Mette Jonassen Hass, DELTA, [email protected]