The College at Brockport's Strategic Plan 2011-2016 · 2017-12-07 · • Program Attendance • GPA, retention, graduation rate comparison • Surveys and EBI ... Enrichment Technology

THE COLLEGE AT BROCKPORT’S

STRATEGIC PLAN 2011-2016

The College at Brockport’s strategic planning efforts have beencontinuous over an extended period of time, and have provided focused road maps to guide the institution toward achieving specific, relevant and ambitious goals. The College has been actively engaged in developing a new strategic plan that will guide us from July 2011 throughJune2016.

This binder contains the strategic plans by divisions of the institution as listed in the adjacent table. All divisions have their department/units contained within their strategic plan with the exception of Academic Affairs which has individual plans for each of their ten units.

Each strategic plan aligns their goals, strategies, timeline and assessment plans to the unit/department priorities, Division priorities and College priorities. The goals and priorities are coded for ease of reference and are found in the appendix.

The strategic plan website (www.brockport.edu/planning) has a .pdf fileof thestrategicplan.

Division of

Division of

OfficeoftheVice Provost

Diversity Diversity

www.brockport.edu/planning

Division of Enrollment Management & Student Affairs – Academic Quality & Engagement COLLEGE PRIORITY

DIVISIONAL PRIORITY

DEPARTMENT GOAL STRATEGIES TIMELINE ASSESSMENT PLAN

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1. Active student Recruitment Leadership • Work with Political Science • Present proposal in Fall 2011 X • ProposalapprovedbyCollegeSenate engagement in Strategies [LD] to offer a Leadership Studies learning [EMSA.01] minor beginning Fall 2012 i. In the [EMSA:LD:SG.01] classroom [I_AQE.1.i] 1. Active student Technology/ Leadership • Through the maintenance of • Train students touse X • ePortfolio rubric engagement in Process [LD] an ePortfolio students will ePortfolio software • Retention #s in the program, completion rates learning ii. Out of the classroom [I_AQE.1.ii]

Improvement [EMSA.02]

engage in active reflection, assessmentand professional development [EMSA:LD:SG.02]

• Work with various academic offices/career services on how to integrate current initiatives and/or portfolio into major/job search

• Job placement rates of students involved in the program • Qualitative assessment of portfolios

[I_AQE.1.ii] Retention of Students [EMSA.03]

Residential Life/Learning Communities [RLLC]

• Offer a variety of Living Learning Community options that meet the developmental needsof residential students and enhance their academic success. [EMSA:RLLC:SG.01]

• Living Learning Community Program

• FIR Program • Interest Floors (Academic

Excellence/Substance free)

X • Student ConductData • Participation • Program Attendance • GPA, retention, graduation rate comparison • Surveys and EBI – learning outcomes and satisfaction

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Academic Quality & Engagement (continued)

ECOLLEGE PRIORITY

DIVISIONAL PRIORITY


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1. Active student Community EMSA • Provide educational • Employ up to 20 X X X X • Feedbackfromdirectsupervisors engagement in Building and [EMSA] purposeful opportunities for interns/academic year. • Number ofapplicants learning ii. Out of the classroom [I_AQE.1.ii]

Collaboration [EMSA.04]

students through our graduate assistant and intern opportunities. [EMSA:SG.01]

• Host 8 summer internsfrom CSPA and HEA programs from across the US.

• Employ 12-15 graduate

• Conduct exit interviews with interns and GAs about their experience

• Post evaluation of orientation • Diversity of interns and graduate students

assistants throughout the academic year who are interested in EMSA or related work inhighereducation.

• Develop comprehensive orientation programs for Grad Assistants and interns

• Promote opportunities to encourage applications from underrepresented populations

[I_AQE.1.ii] Leadership and Civic Engagement [EMSA.05]

Community Development [CD]

• Through collaboration with academic departments, create opportunities to participate in service learning [EMSA:CD:SG.01]

• Coordinate a service learning experience over Winter and Spring Break

• Development of at least three community /service learning opportunitiesperyear

• Createadepartmentalservice learning internship that supports at least three service learning experiences throughout each academic year

X • National (President’s Honor Roll) and State and local recognition

• Develop learning outcomes for the program and jointly assess if outcomes were met – course grade, attitude changes, content knowledge.

• Qualitative data

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Division of Enrollment Management & Student Affairs – Co-Curricular Programming & Support Services COLLEGE PRIORITY

DIVISIONAL PRIORITY


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4. Enrichment Technology/ EMSA Assessment • Develop an infrastructure to • Create recognition systems X X • Measure learning of the individual team members programs to: Process Team (EAT) support a culture of for individuals and through observation and knowledge that is flowing i. Promote Improvement [EAT] assessment within the departments that excel in the through to other members of departments. Student [EMSA.02] division. areas of assessment. • Departmentalgoals andassessmentplanscompleted Development [EMSA:EAT:SG.01] • Create an e- newsletter [II_CCSP.4.i] celebrating our work and

communicating data within the division and within the College.

• Schedule training to build competency of divisional assessment team members.

• Build our content knowledge through reading, discussions, workshops, webinars.

• Include reading and data review in monthly divisional assessment team meetings.

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Co-CurricularProgramming&SupportServices(continued)

COLLEGE PRIORITY

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4. Enrichment programs to: i. Promote Student Development [II_CCSP.4.i ]

Technology/ Process Improvement [EMSA.02]

Career Services [CS]

• Benchmark and Identify “Best Practice” Career Management Systems (technology to support the tracking of the use of our services by the students) [EMSA:CS:SG.01]

• DefinetheCareerServices student life-cycle.

• Identify and implement an effective tool to track the elements included in the Career Services student life-cycle and the learning outcomesinvolved, including the development of a way to assess and measure the Career Advisement SLO.

• Seek opportunities to partner with other EMSA/College departments that may benefit from such a system and obtain their buy-in and monetarysupport.

X • Use system to track participation in all steps of career services student life cycle

[II_CCSP.4.i] [EMSA.02] Campus Life [CL]

• Implement student event management processes in collaboration with College Events [EMSA:CL:SG.01]

• Develop an outdoor reservation process communicated with campus.

• Update the campus posting policy to includechalkingand otherelectronicmedia

• Develop a policy related to trademarksand licensing of collegemarksandbrands

X • Evaluation and satisfaction related to process and events

• Number ofparticipants • Decrease in violations and/or complaints for outdoor

events andposting related issues.

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DIVISIONAL PRIORITY


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4. Enrichment Technology/ Financial Aid • Improve the overall • Explore training methods X • Conduct student peer advisor audit of the manual to programs to: Process [FA] knowledge and (manual, webinar, workshops, determine its effectiveness. i. Promote Improvement understanding of the etc) fornew employees • Test new employees on financial aid knowledge upon Student [EMSA.02] financial aid processes by • Developa trainingmanual hire and again after formal training period Development [II_CCSP.4.i]

financialaidstaffmembers to improve services to students [EMSA:FA:SG.01]

• Schedule specialized training with staff from related student services (Student Accounts, Academic Advisement, etc.)

• Ensure that office policies and procedures are updated annually

• Incorporate level of knowledge and expertise into annual evaluation process

[II_CCSP.4.i] [EMSA.02] Community Development [CD]

• Develop electronic support services for registered student organizations [EMSA:CD:SG.02]

• Implement registration process

• Provide organization leader training

• Implement My Brockport (Collegiate Link, Filecity, websites, etc.)

• Provide advisor training

X • Number of student organizations registered • QualitativefeedbackfromAdvisoryCommitteebased

on learning outcomes of the program. • # of organization leaders attending Spring Leadership

conference • # of organization leaders attending trainings • QualitativefeedbackfromAdvisoryCommitteebased

on learning outcomes of the program to meet the needs of the student organizations.

• Use of My Brockport • Use of The Space

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Financial Aid [II_CCSP.4.i] [EMSA.02] X• Reorganize and implement a • Participant evaluations • Discuss issuesanddevise [FA] more effective SUNY solutions/alternatives • Presentation feedback

Financial Aid Day to better • Implement changes for educateprospectivestudents SUNY Financial Aid Day on and families February 12, 2011 [EMSA:FA:SG.02] • Conductadebriefingmeeting

to discuss participant surveys • Provide feedback to SUNY

about our outcomes


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http:EMSA:FA:SG.02

Co-CurricularProgramming&SupportServices(continued) COLLEGE PRIORITY

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4. Enrichment programs to: i. Promote Student Development [II_CCSP.4.i]


Health and Counseling [HCS]

• As a leader in college health, implement systems to improve accessibility and effectiveness [EMSA:HCS:SG.01]

• Implement Third Party Insurance billing and set standard forSUNY

• Implement electronic medical record as part of Third Party Billing

X • National College Health Assessment • Core Alcohol & Drug Survey • BestpracticewithinSUNY • SOS Survey • Funding available for programming that supports

student success

[II_CCSP.4.i] Recruitment Strategies [EMSA.01]

Financial Aid [FA]

• Complete a Federal Consumer Information Audit to verify that information isproperlybeing distributed to students [EMSA:FA:SG.03]

• Compile a listing ofFederal Consumer Information Disclosure Requirements

• Conductaudit • Review audit results with

deficient departments

X • Audit report • Follow up compliance review

[II_CCSP.4.i] [EMSA.01] Financial Aid [FA]

• Revamp the financial aid cost of attendance (COA) survey in order to create more accurate student financial aid budgets. [EMSA:FA:SG.04]

• Research how other schools are obtaining COA information fromstudents

• Develop COA survey proposal for VP of EMSA

• Utilize online survey tool • Publicize and conduct the

survey • Compile data & create COA for

2012-2013

X • Monitor change in number of responses • Student focus groups

[II_CCSP.4.i] [EMSA.01] Financial Aid [FA]

• Redesign office policies and procedures (P&P) manual based on the Federal Quality Assurance Program (QAP) format [EMSA:FA:SG.05]

• Review the information provided by QAP onP&P manuals

• Discuss and train staff on the new format

• Assign individual policies and procedures to employees to convert into newformat

X X • Review the manual utilizing QAP guidelines • Assessaccuracyandusefulnessutilizinginputfrom

new staff members

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4. Enrichment Recruitment UG Admissions • Meet regional deposit • Targeted communications X • Track historical regional yields to forecast the number programs to: Strategies [ADM] recruitment, quality and including: web based, of accepts needed to meet overall, regional and i. Promote [EMSA.01] diversity goals. Recruit 15% electronic and print diversity targets. Student of the incoming freshman • Specialized programming • Recruitment strategieswillbemonitoredand adjusted Development class into special admit and events on a weekly basis utilizing weekly reports. [II_CCSP.4.i] categories of EOP,

Exceptional Talent, and Transition [EMSA:ADM:SG.01]

• Refine key messaging and enrollment drivers

• Student Ambassador program

• Update and implement a comprehensive diversity recruitment program

• Work collaboratively with the departments enrolling special admit students

[II_CCSP.4.i] [EMSA.01] EOP [EOP]

• Develop a Career Mapping PathwayProgramto increase graduation marketability prior to their 4th and 5th years of enrollment [EMSA:EOP:SG.01]

• Develop curriculum, program requirements and criteria

• Develop employment preparation materials for variousfieldsofemployment that will be uploaded to EOP Careerwebsite

X • Pre and post tests • Track completion rate and compare success at finding

careers with other cohorts

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[II_CCSP.4.i] [EMSA.01] EOP [EOP]

• Assist to increase the recruitment and admission of underrepresented males in the 2012 freshman cohort [EMSA:EOP:SG.02]

• EOP staff will participate in recruitment activities with the Undergraduate Admissions Office

• Underrepresentedmaleswill receive targeted letters, phone calls, and online contacts by EOP, admissions staff, and current EOP students.

X • Weekly admissions status and other reports • Cohort increase of 5%


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Retention of Our Students [EMSA.03]

EOP [EOP]

• Increase student/counselor contacts for the purpose of career counseling [EMSA:EOP:SG.03]

• Counselors will increase student/counselor contacts

• The EOP career service liaison will maintaincareer information resources

• EOP counselors and GEP120 instructors will providecareer information in the GEP120 classes.

X • Compare quantitative data for the 2009-10 to the 2010-11for10%increase

• Survey each GEP120 class

[II_CCSP.4.i] [EMSA.03] Student Retention [SR]

• Provide timely, consistent and open communicationto feeder institutions [EMSA:SR:SG.01]

• Transfer Professionals Workshops – each semester

• Website

X X X X • Participant rates • Surveys

[II_CCSP.4.i] Community Building and Collaboration [EMSA.04]

Campus Life [CL]

• Build collaborative efforts amongcampusconstituents on the student experience related to programming initiatives. [EMSA:CL:SG.02]

• Develop an application process for student involvement in campus-wide programs

• Develop recognizable collaborative programs that meet student’s

X • Assessment of SLOs for specific programs through observation, focusgroupsandsurveys

developmental needs (e.g. hazing, sexual assault, proactive choices)

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4. Enrichment Community Financial Aid • Implement a Financial • Investigate Financial Literacy X • Track number of Participants programs to: Building and [FA] LiteracyProgramtargetedat resources • Survey i. Promote Student Development [II_CCSP.4.i]


first year students. [EMSA:FA:SG.06]

• Meet with campus constituents to gain support, combine efforts and plan workshops/sessions

• Feedback from APS Courses • Pre and Posttesting • Evaluation of sessions held

• Publicize and conduct workshops/sessions

• Develop evaluation of Financial LiteracySessions

• Implement Money Management Day

[II_CCSP.4.i] [EMSA.04] Health and • Develop, implement, and • Explore opportunities for X • Appropriategrantapplicationscompleted,submitted, Counseling [HCS]

assess a comprehensive Sexual Assault Prevention

grant funding from the US Department of Justice.

and awarded • Attendance at educational programs and training

and Response Program. [EMSA:HCS:SG.02]

• Enhance coordinated community response to

sessions • Complete the review and revise current protocols as

sexual assaults. needed. • Strengthen existing • Continuing linking data related high-risk drinking

prevention programs and prevention efforts to sexual assault prevention efforts. implement new programs to create a comprehensive and

• Reportsofsexualassaults

ongoing approach to addressing sexual assault.

• Involve students in the process of developing, implementing, and assessing sexual assault prevention programming.

• TitleIXCompliance

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DIVISIONAL PRIORITY


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4. Enrichment Community Community • Provide opportunities for • Foster partnerships with X • Presidential initiative programs to: Building and Development interested students to pursue local faith communities i. Promote Collaboration [CD] spiritual growth and • Help identify external Student [EMSA.04] development funding for registered faith Development [EMSA:CD:SG.03] based student organizations [II_CCSP.4.i] [II_CCSP.4.i] [EMSA.04] Student Retention

[SR] • Infuse alcohol awareness

within programs [EMSA:SR:SG.02]

• Alcoholpreventionprogram withinsummerorientation

• Student surveys • Follow-up into academic year

[II_CCSP.4.i] Healthy Campus 2020 [EMSA.06]

Health and Counseling [HCS]

• Counseling Center will develop and implement a Peer Counseling Program on campus [EMSA:HCS:SG.03]

• Engage students interested in becoming peer counselors and provide appropriate training.

X • Midterm and end of semester evaluation • Program assessments

[II_CCSP.4.i] Leadership & Civic Engagement [EMSA.05]

Leadership [LD]

• Develop a program targeted toward student organization leaders [EMSA:LD:SG.03]

• Provide skill building workshops

• Work with organizations to create succession plans

X • Reflection of organization officers • Satisfaction with programs • Track student involvement data after training

[II_CCSP.4.i] [EMSA.05] Recreational Services [RS]

• Through a purposeful employee training program, provide student employees with knowledge and confidence to ensure guidelines for a safe structured working environment. [EMSA:RS:SG.01]

• Providetrainingatall levels of employees

• Provide opportunityfor advancement

• Intentional promotion to increase student staff from underrepresented population

X X X X • Number of applications • Pre/post tests related to training and student learning

objectives • Qualitativeandquantitativemeasures related to

satisfaction • Placement rates in graduate school or professional

employment opportunities • Diversityofstaff

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4. Enrichment Leadership & Campus Life • Campus Life facilitating • Reorganize the structure of X X • Identify student leaders for each major events programs to: Civic [CL] major events and committees Homecoming, Family committee. i. Promote Engagement will be recognized for their Weekend, and Welcome • Number of student participants increased for the Student [EMSA.05] student centered focus. Week to a student centered following major event committees: Development [EMSA:CL:SG.03] focus with direct student o Homecoming / Family Weekend / Welcome [II_CCSP.4.i] leadership forHomecoming

& Family Weekend, and student leadership for the Welcome Week Assistant program.

• Increase student involvement inCampusLife facilitated committees

• Implement a training program for student leaders in regard to programming

Week • ProfessionalStaff assessmentofquestionsaskedby

student in their programming planning. • Training, evaluations and self-reflections from

students • Post-graduate experience

[II_CCSP.4.i] [EMSA.05] Residential Life/Learning Communities [RLLC]

• Prepare students to be engaged members of their communitiesby teaching the importance of integrity and accountability. [EMSA:RLLC:SG.02]

• Student Conduct process • Resident Assistant

Training/Leadership Development Program

X X • Student conductdata • EBI • Focus groups & anecdotal notes • RA surveys


• Provide opportunities for studentswithdisabilities to gather socially [EMSA:SR:SG.03]

• Mix‘NMunchmixers X • Participation • Qualitative feedback

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[II_CCSP.4.i] [EMSA.05] Health and Counseling [HCS]

• Provide opportunities for studentengagementwithin Health and Counseling Services. [EMSA:HCS:SG.04]

• Student Health Advisory Committee (SHAC)

• StudentHealthAdvocate, WomenCenterAssistant, and Late Night Programming Crew

• Provide outreach, training,

X • Participant numbers • Midterm & End of Semester Evaluations • Creative/Reflective Self Assessment • Program Assessments • Staff Satisfaction

Co-CurricularProgramming&SupportServices(continued) Co-CurricularProgramming&SupportServices(continued)

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and mentorship to student leaders

4. Enrichment Leadership & Student Retention • Provide authentic leadership • Offer Peer Mentoring course X • Journal entries programs to: Civic Engagement [SR] and growth experiences and to qualified students • Grades i. Promote Student Development [II_CCSP.4.i]

[EMSA.05] to meet overall institutional enrollment and revenue targets [EMSA:SR:SG.04]

interested in mentoring new freshmen and transfer students

• Providecomprehensive training programs for Orientation Student

• Staff debriefing • Host surveys • Participation • Activities • Feedback from interns and student employees

Advisors andOvernight Hosts

• National Society of Collegiate Scholars(NSCS) local chapter for first- and second-year students

• Tau Sigma National Honor Society for transfer students

• Student internships and student employee trainings

[II_CCSP.4.i] Diversity and Inclusiveness [EMSA.07]


• Create inclusive and interactive communities that foster citizenship, global awareness and social justice. [EMSA:RLLC:SG.03]

• Critical Conversations Programming

• RD Educational Programs • FIR Program

X • Surveys/anecdotal notes

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4. Enrichment Diversity and Community • Create services for under- • Develop global community X • # of hours contributed to raising awareness programs to: Inclusiveness Development represented student (Brockport Helping Haiti) • # of program participants i. Promote [EMSA.07] [CD] populations • Interfaith Campus Ministry • Amount of money collected for disaster relief Student Development [II_CCSP.4.i]

[EMSA:CD:SG.04] • Gospel Choir • Develop relationships with

community agencies and

• Amount of money raised for disaster relief • # of community ministries that participate in quarterly

meetings organizations (ie. Threshold, Community Place of Greater Rochester)

• Men of Color Summit • International Student

Services

• Attendance at annual gospel concert • # of participants who enroll in post- Summit activities

(ie, online discussions) • Successful SEVIS recertification

[II_CCSP.4.i] [EMSA.07] Community Development [CD]

• Promote academic and personal growth of traditionally underrepresented students. [EMSA:CD:SG.05]

• Coordinate at least three distinctive programs that connect students tocampus networks and groups and organizations.

• Coordinateparticipationin Junior Achievement

• Establishment of a support systemforunder-represented students interested in STEM disciplines.

• Creation of program aimed at increasing access to academic, social, cultural, recreational, and other groups and activities; opportunities for intentional interaction and engagement; and inclusion.

X • # of studentsparticipating • # of students who indicate a willingness to participate

in a future program • Retention and graduation rates of participants,

compared to non-participants

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Diversity and Inclusiveness [EMSA.07]

Student Retention [SR]

• Uphold and maintain all aspects of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act [EMSA:SR:SG.05]

• Implement SmartPen loaning program in the Office for Students with Disabilities (OSD).

X • Track usage • Student feedback


• Help students form a broader perspective on cultural, racial and sexual diversity [EMSA:SR:SG.06]

• Emphasize APS diversity component

• Recruit peer mentors who are more reflective of the campus population

• Peer mentor training diversity component

X X X X • End of semester student survey • Peer mentor survey • Participant diversity • Peermentorreflectivejournals

[II_CCSP.4.i] [EMSA.07] EMSA [EMSA]

• Develop a division-wide team to enhance multi-

• X •

cultural competence for staff. [EMSA:SG.02]

[II_CCSP.4.i] [EMSA.07] EMSA [EMSA]

• Improve NSSE, SOS and EBI data related to satisfaction and experiences for underrepresented students [EMSA:SG.03]

• X •

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4. Enrichment Technology/ Enrollment • Implement document • Establish Rakov Imaging X • Undergraduate admissions operational and processes programs to: Process Management imaging to streamline group to oversee project documented (August 2011) ii. Promote Improvement [EM] processes andprocedures • Pilot undergraduate • Remaining offices operational (February 2012) engagement in [EMSA.02] [EMSA:EM:SG.01] admissions as well as the • Imagingofhistoricaldocumentsi.e.academic learning offices that interface with transcripts [II_CCSP.4.ii] them

• Expand the project to include academic advisement, financial aid and registrationandrecords

• Integrate into remaining enrollment management departments

[II_CCSP.4.ii] Recruitment Strategies [EMSA.01]


• Meet institutional enrollment and revenue targets by supporting needs of at risk students [EMSA:SR:SG.07]

• Develop an Early Warning System that uses available technologytoidentify, track and intervene with at risk students

X • Faculty and staff participation/feedback • Numbers of students in good academic standing • Retention metrics

[II_CCSP.4.ii] [EMSA.01] Registration & Records [RR]

• Increase the number of students who apply to graduate and provide more timely notifications of any possible complications [EMSA:RR:SG.01]

• Develop electronic application to graduate and initiate necessary programming

• Conduct testingand implement

X • Reduce number of those that do not complete applicationtograduateby10%annually

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4. Enrichment Recruitment EOP • Increase the percentage of • To review and revise the X X • Comparison of quantitative data return of APPR forms programs to: Strategies [EOP] return of the Academic existing APPR form and from the targeted departments for increase of 5% ii. Promote [EMSA.01] Performance Progress cover letter sent to faculty • Evaluation and feedback from the targeted engagement in Reports (APPR) faculty • Establish a list of those departments learning reports from those academic departments with less than a [II_CCSP.4.ii] departments with less than a

75% return rate [EMSA:EOP:SG.04]

75% returnrate • Meet with the faculty of

academic departments to review the purpose of APPR and discuss how they are utilized

[II_CCSP.4.ii] [EMSA.01] Student Retention [SR]

• Meet institutional enrollment and revenue targets, and promote student engagement [EMSA:SR:SG.08]

• PeerMentoringProgram • Print and online publications • Sophomore andtransfer

specific programming • Contact students failing to

get into programs/majors of choice

X • FeedbackatFreshmanCouncil • APS instructor survey • Participation and feedback from events • Qualitative feedback • Retention rates

[II_CCSP.4.ii] [EMSA.01] EOP [EOP]

• Develop a Summer Bridge Program to improve retention of 2nd year EOP students*

*Pending Funding 2011-12 – Identify funding 2013-14Plan inplace,notify students & implementation [EMSA:EOP:SG.05]

• Establish program requirements and criteria for those who would be required to attend Summer Bridge Program

• Develop a 2 week intensive program focusingonacademic courses and learning skills

• Students will complete a minimum of 3 workshops including topics such as stress mgmt, time management and studyskills.

• Students will successfully complete a EOP developed writing/reading course

X X • Pre and post tests • Track completion rate and compare academic

performance with student from other cohorts • Retention rates

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4. Enrichment programs to: ii. Promote engagement in learning [II_CCSP.4.ii]



• Meet institutional enrollment and revenue targets [EMSA:SR:SG.09]

• Direct contact with unregistered students

• Direct contact with students close tograduation

• Collect data regarding retention, graduation and academicstatusofselected groups.

X X • Number of studentscontacted • Increased graduation rate • Reports generated

[II_CCSP.4.ii] [EMSA.03] Career Services [CS]

• Building internship enterprise [EMSA:CS:SG.02]

• Inventory current internship opportunities

• Research best practice operations

• Meet with academic departments – Needs assessment

• Buildthecommunication and outreachnetwork

• Develop ourinternship capacity and market to students

X X •

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• Provide support to students identifiedasacademically at risk within the context of the faculty advisement system and to meet institutional enrollment and revenue targets [EMSA:SR:SG.10]

• Activate an Early Warning System

• Provide the Strategies to Eliminate Probationary Status (STEPS) program for direct entry students in their 2nd and 3rd semesters and transfer students in their 2nd semester

• Formalcommunicationwith

X • Faculty usage • Studentcontacts • Pre and post program GPA • Postprogramacademicstanding • Faculty and student feedback/surveys • QualitativefeedbackfromvariousStudentCouncil

members

advisors • Provide support to academic X

vice provost for those Academic Planning Seminars (APS) components that will aid students in their transition to the College

• Expansion of program to full population

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[II_CCSP.4.ii] Community Building and Collaboration [EMSA.04]


• Through a purposeful residential curriculum, provide our students with educational programming andcommunityactivities to ensure their holistic development [EMSA:RLLC:SG.04]

• Residential Developmental Curriculum

• RA/RD and Resident relationships

• Partnerships with faculty/staff outside of RL/LC

• Midterm grade process • Intentional housing

placement (Living Learning Communities,credithours, etc)

• HPPSresidencehall programming

• Liaison Program (University Police and Health & Counseling Center)

X • Participation • Number of students choosing to stay on campus • Focus groups • Mid-year Angel Surveys to each residencehall • Residencehallgradereports (midterm&final) • Student ConductReport • Floordiagrams,photo journaling andobservations • Student involvement data tracking


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Community Building and Collaboration [EMSA.04]


• Provide an early opportunity for APS students and their mentors to engage in a meaningful discussion about the summer reading in the context of their transition to College [EMSA:SR:SG.11]

• APS Welcome Weekactivity X • Submissionsfromeachsection • Qualitative feedback from peer mentors and Freshman

Council • Number ofparticipants

[II_CCSP.4.ii] [EMSA.04] University Police [UP]

• Enhance cooperationwith the Criminal Justice Dept. [EMSA:UP:SG.01]

• Provide a host site for a CJ Internship experience

X • Qualitative review of experience • Feedback from Criminal Justice Chair


• Support students’ successful completion of first semester coursework with shared academic experiences [EMSA:SR:SG.12]

• In collaboration with Academic Affairs, Academic Advisement and Registration and Records, coordinate the block scheduling effort

X • Compare blocked vs. unblocked student grades in selected courses

• Facultyandstudent feedback


• Help students form supportive peer groups [EMSA:SR:SG.13]

• Academic Planning Seminar (APS)

• Transfer Academic Planning Seminar (TAPS)

• Peer mentoring programs for freshmen and transfer students

X X X X • Student surveys • Instructor surveys • Feedbackatcouncilmeetings

[II_CCSP.4.ii] [EMSA.04] Recreational Services [RS]

• Integrate best practices of Campus Recreation to support success of the students as well as programs [EMSA:RS:SG.02]

• Develop learning outcomes related to all areas of campus recreation

• CollaboratewithEMSAand academic departments on program development

X X • Satisfaction surveys • Qualitativeassessmentofstudent learningoutcomes • Program participation

23


DIVISIONAL PRIORITY


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line

2011

-12

2013

-14

2015

-16

4. Enrichment Leadership & Community • Become recognized on the • Refine the Saturday of X • Number ofparticipants programs to: Civic Development President’s community service Service • Qualitative feedback from APS courses and focus ii. Promote Engagement [CD] honor roll for institutions of • Create opportunities to groups based on the learning outcomes of the program engagement in [EMSA.05] higher education. participate inservice – Eagle • Number of repeat participants in Eagle Service Days learning [II_CCSP.4.ii]

http://www.learnandserve.gov/a bout/programs/higher_ed_ho norroll.asp

o QualityofCS o Quantity of CS o Commitment toCS o Exemplary initiatives aligned

withPresident’seducationand innovation priorities

(Community service consists of organized programs that address

Service Days. • Coordinate a service learning

experience over Winter or Spring Break.

• Develop a system to track hours of service provided by Brockportstudents.

• Workcollaborativelywith Athletics,GreekLife,Club Sports and other registered

• Number of community service projects compared to benchmark institutions.

• Alignment of learning outcomes to benchmark institutions.

• Coursegrade,attitudechanges,contentknowledge. • Number of, and participation in, collaborative projects • Qualitative assessment of programmatic learning

outcomes.

community issuesacross a variety student organizations, and of service areas, including, but not Res Life to encourage and limited to, education, health, track participation. economic opportunity, the • Leadership and Community environment, disaster preparedness, or other human needs.)

[EMSA:CD:SG.06]

Service Living Learning Community

• Establish campus wide advisory group with goal of identifying priorities and implementation of community/service learning activities

24


DIVISIONAL PRIORITY


Base

line

2011

-12

2013

-14

2015

-16

4. Enrichment Leadership & Leadership • Implementation of certificate • Through involvement in the X • Attendance tracking programs to: Civic [LD] programs Certificate programs • Workshop surveys ii. Promote engagement in learning [II_CCSP.4.ii]

Engagement [EMSA.05]

[EMSA:LD:SG.04] students will: • Establish a thorough

understanding of individual values, including consciousness of self, congruenceand commitment

• End of the year survey • Journal Responses • Rubric • ePortfolio • MSL Report Data

• Develop a strong • NSSE & SOS understanding of group • Course evaluation values and the processes • Internship placements related to collaboration, • Writtenreflection/”publication”onScholar’sDay common purpose and • NSSE controversy with civility. • ePortfolio

• Demonstrate an understanding of citizenship and their role in the world around them.

• Be empowered to make meaningfulchange for their community.

[II_CCSP.4.ii] [EMSA.05] Health and Counseling [HCS]

• AcademicCredit for Student Health Advocates [EMSA:HCS:SG.05]

• Develop curriculum for peer education course.

X • Course approval

25


DIVISIONAL PRIORITY


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2011

-12

2013

-14

2015

-16

4. Enrichment Diversity and Student Retention • Increase independence in • Encourage enrollment of X • Trackstudentparticipationandsuccess programs to: Inclusiveness [SR] OSD students across the students with print ii. Promote engagement in learning [II_CCSP.4.ii]

[EMSA.07] student life cycle [EMSA:SR:SG.14]

disabilities in outside organizations

• Add more requirements for students to use and document use of these free services and before putting in a request for an electronic book from OSD.

4. Enrichment Technology/ EMSA • Improve web presence for • Conduct web audit of all X X • Ongoing evaluation and revision of content programs to: Process [EMSA] all departments within the divisional web pages and o Departmental review iii. Promote Improvement division, creating more user analyze for content, clarity, o Student focus groups/evaluation engagement [EMSA.02] friendly sites to increase style, relevance and o Ongoing training/updates with the traffic to web and provide timeliness o Site hits institution better access to services and • Hold supplemental web [II_CCSP.4.iii] programs

[EMSA:SG.04] construction workshopsfor all divisional webmanagers

• Meet with each web manager to review audit results for subsequent revision

26


DIVISIONAL PRIORITY


Base

line

2011

-12

2013

-14

2015

-16

4. Enrichment Technology/ EMSA Assessment • Determine learning and • Develop rubrics to help X • The assessment plan will be a combination of programs to: Process Team (EAT) developmental needs of measure the learning and the programmatic assessments, as well as review of iii. Promote Improvement [EAT] students in relation to the development of our students student learning outcomes measured in national and engagement [EMSA.02] institution’s overall desired within specific programs, College-wide assessments. with the student learningoutcomes. within departments, as well institution [EMSA:EAT:SG.02] as throughout their entire [II_CCSP.4.iii] experience at the College.

• Develop a stronger understanding of the data that already exists and is collected on a regular basis – NSSE, SOS, EBI, etc.

• Identify key performance indicators for each department.

[II_CCSP.4.iii] Recruitment Strategies [EMSA.01]


• Provide pre-enrolled students and their families with timely and relevant information that can promote their success [EMSA:SR:SG.15]

• Brockport Bound • Brockport 101 • SOAR

X X X X • Number of hits/participation rates • StudentfeedbackfromCouncils

27


DIVISIONAL PRIORITY


Base

line

2011

-12

2013

-14

2015

-16

4. Enrichment Recruitment UG Admissions • Enroll 1050 FTEFreshmen • Maintain and/or growfirst X • Weekly reports used to benchmark and project final programs to: Strategies [ADM] and 875 FTE Transfers year prospect pool via: pools iii. Promote [EMSA.01] helping ensure that the Search Names, RNT • Prospect reports engagement Collegeachieves itsoverall campaign, Social • Applicant, accept and deposit reports with the institution

enrollment and revenue targets

Networking/Prospect Mining and Enhanced

• Region / Travel reports

[II_CCSP.4.iii] [EMSA:ADM:SG.02] Admissions website • Increase the first year regular

admit pool without negatively impacting quality via segmented marketing/mailings, high school and college campus visits, School Counselor receptions, attending and hosting SUNY Op Inform, 3 Fall Open Houses, 3 Junior Preview Days and the Fridays forTransfers

• Increase acceptance yield via: resigned/upgraded acceptance packets, targeted sleepover programs for accepted students, bus trip of accepted students from NYC

[II_CCSP.4.iii] [EMSA.01] UG Admissions [ADM]

• Improvemessagingand communication flow of marketing materials [EMSA:ADM:SG.03]

• Create annual recruitment communication strategy

• Design materials to meet specifications of communication strategy

•

28


DIVISIONAL PRIORITY


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2011

-12

2013

-14

2015

-16

4. Enrichment programs to: iii. Promote engagement with the institution [II_CCSP.4.iii]

Recruitment Strategies [EMSA.01]

Veterans Affairs [VA]

• Establish first contact with incoming Veterans. [EMSA:VA:SG.01]

• Developmeansof identifying veterans using data from their admissions application

• Contactacceptedveterans regarding VA support services and procedures

X • Track number of identified veteran students • Survey as to support services offered

II_CCSP.4.iii [EMSA.01] Academic Advisement [AA]

• Provide informationon transfer policies and individual articulations [EMSA:AA:SG.01]

• Provide full Degree Audits at time of acceptance based on transcripts received

• Include information on Transfer Policies in presentations and in mailings/emails, transfer guide and other publications/websites

X X • # of acceptance letters able to be sent out each week vs the # that need to bedelayed • Track hits on web pages by semester

[II_CCSP.4.iii] [EMSA.01] EOP [EOP]

• in conjunction with admissions office will increase the recruitment and admissions of the number of students from Rochester, Buffalo & Syracuse [EMSA:EOP:SG.06]

• Develop relationships with high schools in Buffalo, Rochester, Syracuse and EOC in Buffalo, Rochester, Syracuseviavisitsandother contacts including booths at college fairs

• Provide completed list of counselor/liaison list to area high schools

X X X • Track participants, applicants and deposits from these schools • Cohort increase of 5%

29


DIVISIONAL PRIORITY


Base

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2011

-12

2013

-14

2015

-16

4. Enrichment Retention of Financial Aid • Increase the level of service • Convenemeetings to discuss X • Survey participants programs to: Our Students [FA] provided to Metro Center options with Metro Center • Feedback from Metro Center Staff iii. Promote engagement

[EMSA.03] students [EMSA:FA:SG.07]

and the services currently provided

• Feedbackfromoffices with the • Identify and invite other institution offices to offer services at [II_CCSP.4.iii] MetroCenter

• Determineservices& methodofdelivery

• Conductevents [II_CCSP.4.iii] [EMSA.03] Student Retention

[SR] • Supportpre-semester efforts

to increase student/College “fit” as well as overall success [EMSA:SR:SG.16]

• Overnight visitation program for students still deciding on their college

• Summer Orientation • Orientation segment of SOAR • Summer Reading Program

X • Number of participants /Yield of participants • Student and host surveys • Evaluation forms (student and parent) • Qualitative feedback atFreshmanandTransfer Councils • Staff debriefing

30


DIVISIONAL PRIORITY


Base

line

2011

-12

2013

-14

2015

-16

4. Enrichment Community • Develop acomprehensive • Work with student X • Attendance programs to: Building and Athletics marketing program that organizations and • Sports sponsorships iii. Promote engagement with the institution


[ATH] identifies Golden Eagle athletics as a source of positiveentertainmentand as a community building

departments to create buzz and excitement around athletic events.

• Develop relationships with

• Giving by alumni, families and staff/faculty • Collaborativeprogrammingeffortswithdepartments

andstudentorganizations

[II_CCSP.4.iii] activity for the campus alumni and surrounding community [EMSA:ATH:SG.01]

local and corporate sponsors for promotional activities

• Work with intercollegiate programs to help teams self-promote their own programs andcreate“campus-buzz”

• Work with local community groups, service organizations and local schools to increase awareness of Golden Eagle athletics and The College at Brockport

• Expand the number ofhigh school rentals for sporting events performed in Tuttle each year

[II_CCSP.4.iii] Diversity and EMSA • Increase the number of staff • Use summer graduation X • Track applicant numbers collected by EEO/AA. Inclusiveness [EMSA.07]

[EMSA] from underrepresented populations [EMSA:SG.05]

student internship program as a pipeline to expand diversity of employment pools.

• Track retention of all current employees. • Mentor recent graduates/junior staff from

underrepresented groups to assume senior management positions

• Improve multi-cultural competency of staff through Professional Development team programs.

31

Division of Enrollment Management & Student Affairs - Learning Environment & Quality of Place COLLEGE PRIORITY

DIVISIONAL PRIORITY

DEPARTMENT GOAL STRATEGIES TIMELINE ASSESSMENT PLAN/PROGRESS

Base

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2011

-12

2013

-14

2015

-16

5. High Quality Technology/ Residential • Integratecurrent technology • C-Bord, Odyssey, Residence X • Student Satisfaction- focus groups, EBI, student leader Facilities that Process Life/Learning initiatives to support student Hall websites, Angel, feedback our students live Improvement Communities success. Banner, Card Access and learn in [EMSA.02] [RLLC] [EMSA:RLLC:SG.05] [III_LEQP.5] [III_LEQP.5] Recruitment

Strategies [EMSA.01]

Athletics [ATH]

• Address facility improvements to support recruitment of academically prepared and talented student athletes [EMSA:ATH:SG.02]

• Synthetic field turf in Eunice Kennedy Shriver stadium

• SERC • Tuttle Improvements

X X X X X

• Admissions yield rates, retention rates, grade point averages, graduation rates and general academic success ofallstudent-athletesandstudent-managers.

[III_LEQP.5] Retention of Students [EMSA.03]

Recreational Services [RS]

• Provide safe facilities and equipment that support and enhance programs and initiatives. [EMSA:RS:SG.03]

• Facilities/Maintenance Communication

• Preventive Maintenance • Ensure both professional and

student employees are trained inemergencypolicies andprocedures.

X • Certification of staff in CPR, First Aid & equipment • Number of maintenance problems • Number of accidents and injuries

[III_LEQP.5] [EMSA.03] Residential Life/Learning Communities [RLLC]

• Create and execute a comprehensive plan for maintenanceandcapital improvements of the residence halls to ensure safety and livability. [EMSA:RLLC:SG.06]

• Life-cycle planning for maintenance and equipment.

• Capital and project planning • 10 year financial plan • DIFRStrategicTeam • Strong working relationships

with Facilities and Planning • Conductsafetyandsecurity

audits in each residential quadeverythreeyears

X • Financial health • EBI and SOS Satisfaction Data • Facilities/Residential Life walk-thrus • Completion of projects

32

Learning Environment & Quality of Place (continued) COLLEGE PRIORITY

DIVISIONAL PRIORITY


Base

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2011

-12

2013

-14

2015

-16

5. High Quality Community Campus Life • Work with Facilities and • Identify an appropriate X • SOS and EBI Satisfaction Data Facilities that Building and [CL] Planning to administer the design architect. • Level of student involvement and demonstration of our students live Collaboration program study for renovation • Establish a steering student support and learn in [EMSA.04] of the Seymour College committee for the [III_LEQP.5] Union.

[EMSA:CL:SG.04] developmentof plans.

• Researchbuildingprojectsat other institutions of higher education.

[III_LEQP.5] [EMSA.04] Recreational Services [RS]

• Open the Special Events Recreation Center [EMSA:RS:SG.04]

• Establish an advisory board that provides support for the development of policies related to members and their privileges

• Develop preventative maintenanceandequipment replacement schedules

• Plan a grand opening • Create a brand image for the

campus community • Work collaboratively with

BASC on developing a marketing strategy for outside agencies

X •

[III_LEQP.5] [EMSA.04] Campus Life [CL]

• The Union knownfor its sustainable efforts [EMSA:CL:SG.05]

• Develop a plan for sustainable efforts in the Union

• Furtherdeveloprelationships and establish partnerships with key constituents that can aid this effort

X • Reduced use of paper, electricity, water and other resources

33


DIVISIONAL PRIORITY


Base

line

2011

-12

2013

-14

2015

-16

6. A Robust and Technology/Proc Student Retention • Provide smooth transitions • Transition LOA process X • Number of students on leave Transformation ess Improvement [SR] for students leaving and from academic advisement to • Retention metrics al Environment to Advance

[EMSA.02] reentering the College [EMSA:SR:SG.17]

retention • LeaveofAbsence (LOA)

• Faculty feedback

Learning and Procedures Student Development [III_LEQP.6] [III_LEQP.6] Recruitment

Strategies [EMSA.01]

Academic Advisement [AA]

• Cultivate relationships with transfer feeder institutions [EMSA:AA:SG.02]

• Continue/expand the Advisor in Residence Program

• Continue to be active members in NYSTAA and other Western NY transfer articulation opportunities

X X • Track # of campus visits and participants • Evaluate theeffectivenessofacademicadvisementstaff

and services via surveys and evaluations

6. A Robust and Retention of Academic • Provide thebestavailable • Develop a comprehensive X • Monitor participation rates and evaluate their Transformation Students Advisement advisement to all student training program foradvisors effectiveness via evaluations and other feedback al Environment [EMSA.03] [AA] populations includingmandatoryadvisor to Advance [EMSA:AA:SG.03] training on Angel or Learning and equivalent Student • Advisement Coordinator Development Brown Bag Lunch Series [III_LEQP.6] • DARS 101 refresher

presentations for all students • Develop DARS 101

YouTUBE orpodcasts

34


DIVISIONAL PRIORITY


Base

line

2011

-12

2013

-14

2015

-16

6. A Robust and Retention of Community • Establish a Student • Facilitate development of an X • EBI satisfaction surveys Transformation Students Development Organization Resource space advisory board of students • Usage tracking al Environment to Advance Learning and

[EMSA.03] [CD] dedicated to provide resources for student leaders and advisors.

representing organizations throughout campus (Resident Councils, Athletics,

• Report/recommendations of Advisory Board • Number of student organizations

Student [EMSA:CD:SG.07] Rec Services, Fraternities and Development Sororities, BSG committee [III_LEQP.6] reps,etc)

• Publisha listingof registered student organizations

• Provide programs and services to registeredstudent organizations

[III_LEQP.6] [EMSA.03] Student Retention [SR]

• Maintain space that aligns with and supportsstudent needs [EMSA:SR:SG.18]

• Transfer/Retention Center in Cooper Hall

X X X • Usage rates • Reports from planning committee

[III_LEQP.6] Community Building and Collaboration [EMSA.04]

Athletics [ATH]

• Improve thecompetitiveness of our intercollegiate program [EMSA:ATH:SG.03]

• Take full advantage of exceptional talent program.

• Implement brand across all sports

• Complete renovation projects

X X • Win-loss records • Athlete retention and graduation rates • Top 50 rating in Director’s Cup by 2013 • Top 20 rating in Director’s Cup by 2015

35

COLLEGE PRIORITY

DIVISIONAL PRIORITY


Base

line

2011

-12

2013

-14

2015

-16

6. A Robust and Community Campus Life • At The College at Brockport, • Implement a Union Advisory X X X • Active participation in theBoard Transformation al Environment to Advance Learning and Student Development [III_LEQP.6]

Building and Collaboration [EMSA.04]

[CL] the Seymour College Union will become recognized as the center of campus life focusing on building community and providing an environment for active and engaged learning for our students and larger community. [EMSA:CL:SG.06]

Board • Enhance a solid student

employeetrainingprogramin collaboration with other departments oncampus

• Developbudgetarycyclefor meeting room technological replacements

• Develop a cycle of preventative maintenance for the Union

• Create an internal public space policy

• Develop a marketing campaign for outside agencies

• Coordinate Gallery

• Conduct pre/post training evaluations each semester • Createopportunities forself-reflectionandevaluation

for studentemployees • Use data to set priorities and initiatives • Providingcurrent technologicalneeds inmeeting

rooms and spaces in the Union • Critical maintenance needs begin to decrease and are

better planned for • Review/comparison of what other peer institutions

with similar policies practice • Number of outside agencies utilizing space in the

Union • Survey students • Focus groups • Align with plans for FaMP

improvementandredesign

36

[III_LEQP.6] [EMSA.04] University Police [UP]

• Receive Accreditation Status from the NYS Division of Criminal Justice Services (DCJS) [EMSA:UP:SG.02]

• Review/revise Departmental Mission Statement as appropriate

• Draft goals/objectives for Departmental operations

• CreateDepartmental Organizational Chart

• Create written statement of dutiesandresponsibilitiesfor each job classification

• Create staffing table, depicting authorized strength and assigned personnel for each organizational component

X • Adherence to standards • Maintenance of records – arrests, services, etc. • Cleary Act compliance

Learning Environment & Quality of Place (continued)

37

COLLEGE PRIORITY

DIVISIONAL PRIORITY


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line

2011

-12

2013

-14

2015

-16

6. A Robust and Community Health & • Health Counseling and • Developmissionand values X • Compare our proposal with best practices. Transformation Building and Counseling HPPS will merge into the related to providing • Obtain outside professional review. al Environment to Advance Learning and


[HCS] Hazen Center for Integrated Health. [EMSA:HCS:SG.06]

integrated health • Create an advisory board of

faculty, staff, students and

• Qualitative feedback • Satisfaction measures of users

Student community members Development [III_LEQP.6]

• Re-organize physical space to support the integrated health model

[III_LEQP.6] Healthy Campus 2020 [EMSA.06]

EMSA Wide [EMSA]

• Create a healthy campus environment (smoke- free) for faculty, staff and students to live, study and work. (Best practice ACHA). Phase III of Smoke-Free Campus Policy [EMSA:SG.06]

• Publish new Smoke-free Campus policy (Student Policy web page,HR,online resources, etc.)

• Monitor Smoke-free Campus Web page usage/comments

• Assess compliance with new policy

• Continue to educate campus on new policy and reinforce compliance.

• Continue to offer smoking cessation info./resources

• Begin planning for 100% Smoke-free Campus project.

X • Benchmark Smoke-free Campuses: approx. o top one-third of NYS colleges and o top 10% nationally for colleges in process of smoke-

freeorhaveimplementedsmoke-freepolicy. • Student Conduct referrals • Supervisor reports

38

[III_LEQP.6] Leadership and Civic Engagement [EMSA.05]

Leadership [LD]

• Through the establishment of the Institute forEngaged Learning, faculty, staff and students will utilize avariety of resources to gain knowledge of leadership concepts [EMSA:LD:SG.05]

• Open the Institute for Engaged Learning

• Develop “library of materials” that can be checked out by students in the program.

• Collaborate with Academic Affairs to staff Institute

X X

• Participation • Satisfaction survey • MSL Study • NSSE • SOS

Learning Environment & Quality of Place (continued)

39


DIVISIONAL PRIORITY


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line

2011

-12

2013

-14

2015

-16

[III_LEQP.6] [EMSA.05] Student Retention [SR]

• Provide authentic leadership experiences and to meet overall institutional enrollment and revenue targets [EMSA:SR:SG.19]

• Sponsor student councils for: freshman, sophomore and transfer students, which meet regularly throughout the academic year

X • Number ofmeetings • Participation numbers • Ideas proposed/adopted

7. Engagement of the Campus in the Community [III_LEQP.7]

Retention of Students [EMSA.03]


• Provide opportunities for faculty/staff input regarding retention efforts [EMSA:SR:SG.20]

• Transfer Advisory Board • Second Year Advisory Board

X X X • Number ofmeetings • Participation • Ideas proposed/adopted

7. Engagement of the Campus in the Community [III_LEQP.7]

Community Building and Collaboration [EMSA.04]

Leadership [LD]

• Through collaboration with the Office of Community Development, students will engage ina varietyof service and volunteer opportunities. [EMSA:LD:SG.06]

• Community service requirement and offerings.

• Project requirements for certificate programs

• Partners in promoting opportunities for service (special events, comprehensive website, etc.)

X • Satisfactionsurveys–SOS,EBI,MSL,NSSE • List of student organizations and leaders • Number of students involved in programs

40


DIVISIONAL PRIORITY


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2011

-12

2013

-14

2015

-16

[III_LEQP.7] [EMSA.04] University Police [UP]

• Provide leadership for Emergency Management for the Brockport campus [EMSA:UP:SG.03]

• Conduct one table top exercises each semester to keep members of the EmergencyResponseTeam welltrainedand“ready.”

• Conduct annual drill with outside agencies to improve relationships with these agencies and continue to develop skill of campus emergency management team

• Emergency management exercises involvingallof the College community

• Createaback-up Emergency Operations Center (EOC)in Thompson Hall

• Design, obtain and install an external/exterior warning system to complement existing programs (NY-ALERT,EVNS,emailblast, telephone)

X

X

X

X

X

• Debriefallexercises,drillsandactualemergenciesand use experiences to improve response times, readiness and effectiveness

• Implement any “lessons learned” or safeguards that result from debriefings to avoid or reduce the risk of future emergencies

7. Engagement Leadership and University Police • Cooperatively present work • Work with training and X • Howmanypeoplehaveviewedvideos? of the Campus Civic Engagement [UP] place violence, safety and development to host • When incidences occur, how were tech videos used in the Community [III_LEQP.7]

[EMSA.05] emergencytrainingvideosto the college community [EMSA:UP:SG.04]

workshops and attend departmentalmeetings to show videos and discuss

• Debriefingofanyemergencysituation • Reduction in instances of work place violence

responses.

41

Division of Enrollment Management & Student Affairs - Culture of Philanthropy and Alumni Connectedness COLLEGE DIVISIONAL DEPARTMENT GOAL STRATEGIES TIMELINE ASSESSMENT PLAN PRIORITY PRIORITY

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2011

-12

2013

-14

2015

-16

8. Graduates remain engaged in the life of the campus [IV_CPAC.8]


Student Affairs [SA]

• Create database to support trackingofprogramspecific alumni. [EMSA:SA:SG.01]

X

[IV_CPAC.8] [EMSA.02] Residential Life/Learning Communities [RLLC]

• Improve systems to reconnect with former RAs and residents [EMSA:RLLC:SG.07]

• Collaboratewith Alumni to programinresidencehalls • Develop a system to re-

connect with former resident assistants

X • Alumnigivingratesamongresidential studentsand residence assistants

[IV_CPAC.8] Recruitment Strategies [EMSA.01]


• Encourage class affinity by providing class-specific opportunities [EMSA:SR:SG.21]

• Summer orientation/SOAR • Summer Reading Program • End of Year Celebration • Sophomore Welcome Back • TransferLuncheon

X X X X • Participationatevents • Qualitative feedback

42

Culture of Philanthropy and Alumni Connectedness (continued) COLLEGE PRIORITY

DIVISIONAL PRIORITY


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2011

-12

2013

-14

2015

-16

8. Graduates Community Leadership • Through theestablishment • Manage a database to track X X X • Alumni Involvement Rates remain engaged Building and [LD] of an alumni network, students involved in the • Qualitative feedback from alumni involved in the in the life of the Collaboration provideresources,mentors programeachyear program campus [IV_CPAC.8]

[EMSA.04] and connection opportunities for students involved in the Leadership Development Program, as

• Increase involvement by alumni as mentors for Green and Gold workshops and annual Leadership

• Qualitative data from students connected to alumni • Number in Alumni network • Giving rates

well as opportunity for giving

[EMSA:LD:SG.07]

Conference • Recognition of successful

alumni including system for bestowing Honorary Certificates/Membership • Opportunity for

“externship” experiences for students to connect with alums • Annualnewsletter to

Alumni • Facilitate a giving

opportunity related to Marion Schrank Award to establish as an endowment

43


DIVISIONAL PRIORITY


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2011

-12

2013

-14

2015

-16

8. Graduates remain engaged in the life of the campus [IV_CPAC.8]

Community Building and Collaboration

[EMSA.04]

EOP [EOP]

• Increase the engagement of EOP alumni in program activities, financial support, and student support by 5%

[EMSA:EOP:SG.07]

• EOP Alumni data base will be reviewed and upgraded with the assistance of the OfficeofAlumniRelations • EOP alumni web page will

be reviewedandupgraded. • EOP alumni will be invited

and encouraged to attend and participate in all EOP alumni events. • EOP alumni will be

contacted and invited to become donors • Continue to induct alumni

into Chi Alpha Epsilon

X X X • Track number of EOP alumni in attendance at earmarked events.

• Total amount of contributions from EOP alumni received each term.

• Track involvement on social network site and website.

[IV_CPAC.8] [EMSA.04] Career Services [CS]

• The Career Services department will actively partner with the College to further engage alumni/donors

[EMSA:CS:SG.03]

• Investigate proactive opportunities to engage alumni/donors in support of the student career services life cycle and experiential learning opportunities for our students.

X X • Track number of alumni/donors and experiential learning opportunities in the support of the student career services life cycle.

• Track contribution rates

[IV_CPAC.8] Leadership and Civic Engagement [EMSA.05]

Recreational Services [RS]

• To create Brockport Alumni reunion at selected Conferencesandevents

[EMSA:RS:SG.05]

• NIRSA Conferences • Alumni weekend • StudentEmployeebanquet • SERCgrandopening

X X • Assessment will be made based on number of alumni in attendance at earmarked events.

44


DIVISIONAL PRIORITY


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2011

-12

2013

-14

2015

-16

8. Graduates Diversity and Community • Explore opportunitiesfor • Facilitate discussion and X X X • Increased support and collaboration with campus remain engaged Inclusiveness Development further engagement of planning for biennial departments. in the life of the [EMSA.07] [CD] under-represented alumni reunion of alumni of color • Increasedparticipationfromunderrepresentedalumni campus [IV_CPAC.8]

[EMSA:CD:SG.08] • Establish mentoring program between alumni of

• Increased communication with alumni of color • # ofcurrentstudentsmatched with alumniofcolor

color and current students. • Satisfactionwithsupportfromcollege • Establish an externship

program for under-represented students • Collaborate w/OSAD for an

“80s reunion”

• Recruitment of a representative group of alumni • Campaign goals and implementation strategy • Qualitative data of alumni connections to current

students • Coordinate alumni of color • Development of strategic plan

campaign to fund scholarships and/orspecial programs (externships, study abroad, etc)

• Explore opportunities for alumni of color presence at regional and/or special interest recruitment opportunities

• Coordinate regional alumni of colorevents

• Explore opportunities to increase participation of under-represented students in affiliation with alumni activities

45


DIVISIONAL PRIORITY


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2011

-12

2013

-14

2015

-16

9. Investment by stakeholders in the College as a quality place [IV_CPAC.9]

Recruitment Strategies [EMSA.01]


• Encourageparent/family engagement in students’ experiences

[EMSA:SR:SG.22]

• Family Banner adopted • Parent newsletter • Parent Council • Parent/family components

in summer orientation and SOAR

X X X • Number of log ons • Feedback from Parent Council • Number ofmeetings • Number ofparticipants • Evaluations

[IV_CPAC.9] Community Building and Collaboration [EMSA.04]

Athletics [ATH]

• Promote the Golden Eagle Society as the centerpiece of creating a culture of giving within the athletic department

[EMSA:ATH:SG.04]

• Increase involvement by coaches • Have all juniors and seniors

in the program contribute $10 and join the Society at a drastically reduced rate • Expand reach of society to

local Brockport and Rochester area through giftingprograms targetedat corporations and small business

X

X

• Giving rates by team • Giving rates by sport • Giving rates by faculty/staff

40

.

e.falopus

Division of Administration and Finance – Strategic Plan Version 3-2 February 2012

Division of Administration and Finance - Academic Quality and Engagement [I_AQE] UNIT Codes: BASC – Brockport Auxiliary Services Corporation, EHS – Environmental Health and Safety, F&M – Finance and Management, F&P – Facilities and Planning, HR – Human Resources, PPS – Procurement and Payment Services

College Priority DIVISION UNIT GOAL STRATEGIES TIMELINE IMPLEMENTATION AND ASSESSMENT PLAN PRIORITY

Active faculty/staff Customer Service BASC Student Employment • Define learning outcomes for 2011-12 X • 2011-12 Determine areas to have student positions/internships-student engagement in student learning and development

and Value (Stewardship)

[AF.01]

Résumé Value

[AF:BASC_SG.01]

student positions and internships.

• Improve student employee screening and training and

2013-14 X 2015-16

o Create/complete job descriptions. o Create/complete screening, training and performance

management assessments. o Determine/reallocate existing financial resources for

[I_AQE.3.i] performance management. positions/internships. [I_AQE.3.ii] • Develop support to translate

student positions and internships into résumé credentials.

o Advertise and select employees/interns for Fall 2012 rollout.

• 2013-14 Create employee/intern feedback tool for program improvement.

• 2013-14 Plan for program growth. Active faculty/staff Effective Financial F&M Sponsored Research • Increase the number of 2011-12X • Support Academic Affairs Pre-Award function to increase the - student engagement in student learning and development

Management

[AF.03] [AF:F&M_SG.01]

sponsored research submissions and awards received.

• Shared Services opportunities.

2013-14X 2015-16X

number of submissions and awards received. • Evaluate the need for additional staffing if increases take plac • Western New York Hub organized by the University at Buf

[I_AQE.3.i] and supported by RF Central Office promotes increased cam [I_AQE.3.ii] cooperation and technology transfer opportunities. Active faculty/staff - student engagement in student learning and development [I_AQE.3.i] [I_AQE.3.ii]

Effective Financial Management

[AF.03]

F&M Academic Program Partnerships

[AF:F&M_SG.02]

• Take the lead in the financial aspects of academic program partnerships.


2011-12X 2013-14X 2015-16X

• Support Academic Affairs in these areas. • Current programs include the Brockport/Nazareth MSW

program and the jointMFA program with the VisualStudies Workshop.

1

y

s at

Division of Administration and Finance - Academic Quality and Engagement [I_AQE] College Priority

Active faculty/staff - student engagement in student learning and development [I_AQE.3.i] [I_AQE.3.ii]

DIVISION PRIORITY

Sustainability and Environmentally Sound Practices

[AF.02]

UNIT

EHS

GOAL

Sustainable Curriculum

[AF:EHS_SG.01]

STRATEGIES

• Implement green curriculum in Fall 2011.

• Begin faculty learning community focused on sustainability.

TIMELINE

2011-12X 2013-14X 2015-16X

IMPLEMENTATION AND ASSESSMENT PLAN

• 2011-12 SupportAcademic Affairs in these projects, especiall through the MESH Committee, and the Sustainability Taskforce.

Active faculty/staff Sustainability and EHS MESH Committee and • Increase awareness of EHS 2011-12X • Promote MESH and Sustainability Task Force activities to - student engagement in student learning and development

Environmentally Sound Practices

[AF.02]

Sustainability Task Force

[AF:EHS_SG.02]

issues. • Market our programs to

potential students.

2013-14X 2015-16X

improve participation. • Provide information to prospective students and their parent

Admissions open house programs. [I_AQE.3.i] [I_AQE.3.ii]

2

12.llege

e

g,

nt

Division of Administration and Finance - Co-Curricular & Support Programs [II_CCSP] College Priority DIVISION

PRIORITY UNIT GOAL STRATEGIES TIMELINE IMPLEMENTATION AND ASSESSMENT PLAN

Enrichment programs to promote student development

[II_CCSP.4.i]

Customer Service and Value (Stewardship)

[AF.01]

BASC Interpersonal Skills

[AF:BASC_SG.02]

• Develop and implement ongoing staff development for all staff (including hourly) as well as team focused development.

2011-12 X 2013-14 X

2015-16

• 50% of BASC employees complete DISC training. • 75% of BASC employees achieve minimum skill levels. • Technology tool utilization greater than 2010-11. • High performing team measures achieved.

Enrichment Customer Service BASC Integrated Processes • Campus wide calendar process. 2011-12 X • 2011-12 - Divisional leadership participation in the Campus programs to promote services that augment the educational enterprise


[AF.01]

[AF:BASC_SG.03] • Campus activities (events,

construction, etc.) planning and coordination with Campus Life.

2013-14 2015-16

Events Management development, lead by BASC. o Development and understanding of campus costs

(expenses). o Development and understanding of campus prices (what

• Improve printing and mail can be charged). [II_CCSP.4.iv] interface/joint efforts.

• Systems implementation projects completed.

• New procurement process completed.

• Bakery rationalization completed.

o Formalize event management process in place by 06/30/ § Reservation/Approvals -College Sponsored,Co

Supported and Third Party. § Requirements (Revocable Permits). § Appropriate assessment of expenses. § Accurate application of revenues.

• New processes completed on schedule. Enrichment Customer Service BASC Product Quality • Maintain or improve product 2011-12 X • Product delivery satisfaction scores greater than or equal to programs to promote services that augment the educational


[AF.01]

[AF:BASC_SG.04] delivery satisfaction scores.

• Increase new goods and services.

2013-14 2015-16

2010-11. • 10 percent increase in new goods and services.

enterprise [II_CCSP.4.iv] Enrichment Customer Service F&P Undergraduate Admissions • Coordinate with 2011-12 X • Obtain program details – buildings/rooms used; pathways programs to promote services that augment the educational enterprise


[AF.01]

Recruitment Strategies

[AF:F&P_SG.01]

Undergraduate Admissions to improve the quality of Open House and other Student Recruitment Programs.

2013-14X 2015-16 X

traveled, etc. – to improve the visual and usage quality of th prospective students and their parents. o May include additional grounds repairs, building cleanin

etc. [II_CCSP.4.iv] • Track quality improvement expenses for potential permane

funding request.

3

nt

.

t

Division of Administration and Finance - Co-Curricular & Support Programs[II_CCSP]

College Priority DIVISION UNIT GOAL STRATEGIES TIMELINE IMPLEMENTATION AND ASSESSMENT PRIORITY PLAN

High quality facilities in which our students live and learn in.

[III_LEQP.5]

Customer Service and Value (Stewardship)

[AF.01]

F&P Communication Program

[AF:F&P_SG.02]

•

•

Proactive communication of activities to the campuscommunity (such as pictures at construction sites). Develop and implement a Way

2011-12 X 2013-14 X 2015-16 X

•

•

2011-12 Identify needed approaches and media to communicate to campus constituencies. Impleme communications program in 2012-13. 2012-13 Implement coordination program with building coordinators.

Finding program of vehicular and • 2013-14 – Request funding for a comprehensive pedestrian signs. campus Way Finding program.

• Proactive coordination with • 2015-16 Implement campus Way Finding program building coordinators for facilities activities.

Enrichment programs to promote services that augment the educational enterprise [II_CCSP.4.iv]


[AF.03]

BASC $1 Million in College Support

[AF:BASC_SG.05]

• •

Increase dining participation. Identify new business opportunities.

2011-12 X 2013-14 X 2015-16 X

•

•

Continue ongoing financial management and budge processes to provide annual support to the College. Ten percent increase in net new dollars.

Enrichment programs to promote services that augment the educational enterprise

[II_CCSP.4.iv]


[AF.03]

F&M Campus Culture of Fiscal Stewardship

[AF:F&M_SG.03]

•

•

Educate employees on fiscal responsibility. Advocate the use of financial/campus resources as if they were own personal.

2011-12 X 2013-14 X

2015-16

• 2011-12 - Procurement and Payment Services leads working group to brainstorm areas of potential improvement.

o Include participants external toA&F, possibly COSAC leaders and other

• Develop appropriate behavior department heads. models. o Narrow areas of potential improvement.

• Revise new hire/employee o Develop informational campaign. orientation to include information on fiscal stewardship. • 2013-14 - Developed information to be included in

new hire/employee orientation materials.

4

are

lop

Division of Administration and Finance - Co-Curricular & Support Programs[II_CCSP]

College Priority DIVISION PRIORITY

UNIT GOAL STRATEGIES TIMELINE IMPLEMENTATION AND ASSESSMENT PLAN

Enrichment programs to promote services that augment the educational enterprise [II_CCSP.4.iv]


[AF.03]

PPS MWBE Purchases

[AF:PPS_SG.01]

• Increase identification and use of MWBE vendors


2011-12 X 2013-14 X 2015-16 X

• Identify and assist vendors to become MWBE certified. • Increase MWBE procurement from current levels. • Compare MWBE percentages to SUNY and campus goals. • Cooperate with SUNY and Western New York Colleges to sh

“best practices”. Enrichment Effective F&M Multiyear Financial • Continue developing financial 2011-12 X • 2011-12 - On going Five Year Financial Model development. programs to promote services that augment the educational enterprise

Financial Management

[AF.03]

Planning

[AF:F&M_SG.04]

models – both short and long term.

• Operate within financial/fiscal constraints.

2013-14 X 2015-16

o Determine specific areas in which multi-year (5-10 year) modeling would be beneficial.

o Consideration/evaluation of designation of ‘Base’ vs. ‘Temporary’ revenues a

Documents

The College at Brockport's Strategic Plan 2011-2016 · 2017-12-07 · • Program Attendance • GPA, retention, graduation rate comparison • Surveys and EBI ... Enrichment Technology