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The Chocolate Industry Saddmun Ahsan Rebecca Etessami Laya Mallela Nishat Yasmin

The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

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Page 1: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

The Chocolate IndustrySaddmun Ahsan

Rebecca Etessami

Laya Mallela

Nishat Yasmin

Page 2: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Agenda

Industry Overview

Content Analysis

Raw Data Analysis

Conclusion & Recommendation

Page 3: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Why The Chocolate Industry

Who doesn’t love chocolate?

More than just a snack

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 4: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Industry at a Glance

Revenue

16.8bn

Profit

959.9m

Annual Growth 2011-2016

1.2%

Annual Growth 2016-2021

0.7%

Businesses

1,149

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 5: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Types of Consumers

Wants cheaper products and

value lines

Looks for bite size varieties

Value Consumer

Sees chocolate as more than

just a product

Demands premium quality

Luxury Seeker Aims to

economize while

brightening life

Less loyal to brands

Hybrid Consumer

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 6: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Supply Chain

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 7: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Supply Chain

Innovation

Sustainability

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 8: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Cost Structure

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 9: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Competitive Landscape

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 10: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Market Concentration is High

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Top 4 firms

command

74% of the

total market

Page 11: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Substitutes

Consumer preference driven

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 12: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Revenue Volatility

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Price of raw inputs/energy

Consumer demand/disposable income

Monthly

Averages of

Daily Cocoa

Prices

(USD/tonne)

from January

2013-2016

Page 13: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Regulatory Agents

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 14: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Major Players

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 15: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

4,893M 1,175M

687M 161M

3,543M

195M

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Financial Performance

Revenue

Operating

Income

Page 16: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

8.2M 1.6M

156K 52.8K

2K 57.3K

10.6M

79.5K

131K

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Social Media Performance

Page 17: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Hershey’s Content Analysis

No ads were informative or comparative

No ads used humor, fear, or celebrities

Movie-like

One-brand strategy

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 18: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

M&Ms Content Analysis

100% used humor and featured the M&M characters

None were informative or comparative

Some were specialized for Crispy or Peanut M&Ms

Current Campaigns

• Partner with X-Men Movies

• Celebrating 75 Years

• Pick Your Favorite Flavor

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 19: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

M&Ms Primetime Analysis

Promotes different product lines throughout the year

Featured M&Ms Peanut during 2014 Super Bowl Campaign

0

5

10

15

20

25

30

35

40

45

50

55

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

To

tal

Nu

mb

er

of

Ad

s

Month M&Ms Holidays M&Ms Milk Chocolate M&Ms Peanut

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 20: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Lindt Content Analysis

Highlighted that chocolate is an experience good

Persuasive in nature – “smooth” & “luscious”

Don’t use humor

Campaign remained the same over 5 years

• Woman tasting chocolate

• Master Swiss chocolatier

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 21: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Raw Advertising Data Analysis

2014 Prime Time Data

2009, 2010 Full Data

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 22: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Advertising Data

$70 million spent on 1177 prime time ads in 2014

Mars Inc. spent the most in prime time advertising

Mars54%Hershey

23%

Ferrero 5%

Lindt18%

Merci European

0.2%

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 23: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Advertising Data

Increase in ad spending as recession ended

$333m

$560m

2009 2010

Ad Dollars Spent

189,482

306,594

2009 2010

Number of Ads

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 24: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Seasonality

During summer months, drop in both number of ads

and ad dollars spent (in millions)

0

2

4

6

8

10

12

14

16

0

20

40

60

80

100

120

140

160

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Mil

lio

n D

oll

ars

Sp

en

t

Nu

mb

er

of

Ad

s

2014

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 25: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Seasonality

Same trend seen in 2009-2010

0

10

20

30

40

50

60

70

80

0

5000

10000

15000

20000

25000

30000

35000

40000

45000

50000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Mil

lio

n D

oll

ars

Sp

en

t

Nu

mb

er

of

Ad

s

2009-2010

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 26: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Seasonality

Compared to Candy

Non-chocolate candy shows different seasonal patterns

0

2

4

6

8

10

12

14

16

0

2000

4000

6000

8000

10000

12000

14000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Mil

lio

n D

oll

ars

Sp

en

t

Nu

mb

er

of

Ad

s

2009-2010

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 27: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Valentine’s Day

Peaks leading up to Valentine’s Days and then drops

0

500000

1000000

1500000

2000000

2500000

0

100

200

300

400

500

600

700

2/1

2/2

2/3

2/4

2/5

2/6

2/7

2/

8

2/9

2/10

2/

11

2/12

2/13

2/14

2/15

2/16

2/17

2/18

2/19

2/20

2/21

2/22

2/23

2/24

2/25

2/26

2/27

2/28

Do

llars

Sp

en

t

Nu

mb

er

of

Ad

s

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 28: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Halloween and Christmas

No large advertising jump for Halloween, but huge

buildup to Christmas

0

1000000

2000000

3000000

4000000

5000000

6000000

0

500

1000

1500

2000

2500

3000

9/30 10/7 10/14 10/21 10/28 11/4 11/11 11/18 11/25 12/2 12/9 12/16 12/23 12/30

Do

llars

Sp

en

t

Nu

mb

er

of

Ad

s

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 29: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Gourmet vs. Mass Market

Lindt

Mars Inc.

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 30: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Gourmet vs. Mass Market

Seasonality

Gourmet brands advertise much more heavily in the during

the first and last quarters of the year, while mass market

brands advertise consistently throughout the year

0%

5%

10%

15%

20%

25%

0%

5%

10%

15%

20%

25%

30%

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Perc

en

tag

e o

f T

ota

l A

d S

pen

d

Perc

en

tag

e o

f T

ota

l A

d C

ou

nt

Month

High End (Lindt) Low End (Mars)

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 31: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Gourmet vs. Mass Market

Average Ad Price

2014, Primetime

$60,880

$58,057

Lindt Mars

2009 + 2010

$2,841

$1,767

Lindt Mars

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 32: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

2014 Program Type Proportions:

Mass Market and Gourmet

0%

5%

10%

15%

20%

25%

30%

35%

40%

Mars Hershey Lindt

Page 33: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Primetime Programming:

Mass Market

Mars Top ProgramsHershey’s Top Programs

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 34: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Primetime Programming:

Gourmet

Lindt Top Programs

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 35: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

2009-10 Programming:

Mass Market

Mars Top ProgramsHershey’s Top Programs

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 36: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

2009-10 Programming:

Gourmet

Lindt Top Programs

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Page 37: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Trends and Strategies

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion

Health

Seasonality

Develop Brand

Identity

Page 38: The Chocolate Industry - Cornell University presentations... · Why The Chocolate Industry ... brands Hybrid Consumer Industry Overview Content Analysis Raw Data Analysis ... Consumer

Recommendations

Major brands should get ahead of the trends

• Health

• Sustainable

Continue to experiment with artisanal ingredients

Further innovate in production, technology, marketing

Industry Overview Content Analysis Raw Data Analysis Recommendations &

Conclusion