The Center for Creative LeadershipHandbook of Leadership Development

Editors Ellen Van Velsor, Cynthia D. McCauley,and Marian N. Ruderman

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The Center forCreative LeadershipHandbook ofLeadership Development

Third Edition

Ellen Van VelsorCynthia D. McCauleyMarian N. Ruderman

Editors

Foreword by John R. Ryan

Copyright © 2010 by John Wiley & Sons, Inc. All rights reserved.

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Library of Congress Cataloging-in-Publication Data

The center for creative leadership handbook of leadership development / Ellen Van Velsor,Cynthia D. McCauley, Marian N. Ruderman, editors ; foreword by John R. Ryan.—3rd ed.

p. cm.‘‘A joint publication of the Jossey-Bass business & management series and the

Center for Creative Leadership.’’Includes bibliographical references and index.ISBN 978-0-470-38739-9 (cloth/website)

1. Leadership. 2. Creative ability in business. I. Van Velsor, Ellen. II.McCauley, Cynthia D. (Cynthia Denise), 1958- III. Ruderman, Marian N. IV.Center for Creative Leadership. V. Title: Handbook of leadership development.

HD57.C38 2010658.4’092—dc22

2009043628

Printed in the United States of Americathird editionHB Printing 10 9 8 7 6 5 4 3 2 1

A Joint Publication of

The Jossey-Bass

Business & Management Series

and

The Center for Creative Leadership

C O N T E N T S

Web Contents xi

Foreword xv

John R. Ryan

Preface xvii

Acknowledgments xxv

The Authors xxvii

Introduction: Our View of Leadership Development 1

Cynthia D. McCauley, Ellen Van Velsor, Marian N. Ruderman

P A R T O N E Developing Leaders

O N E Leader Development Systems 29

Cynthia D. McCauley, Kim Kanaga, Kim Lafferty

T W O Learning from Experience 63

Jeffrey Yip, Meena S. Wilson

T H R E E Feedback-Intensive Programs 97

Sara N. King, Laura C. Santana

vii

F O U R Leadership Coaching 125

Candice C. Frankovelgia, Douglas D. Riddle

F I V E Leader Development and Social Identity 147

Vijayan P. Munusamy, Marian N. Ruderman, Regina H. Eckert

S I X Development Programs for Educational Leaders 177

Karen Dyer, Mike Renn

S E V E N Leader Development in Times of Change 197

Michael Wakefield, Kerry A. Bunker

E I G H T Democratizing Leader Development 221

David G. Altman, Lyndon Rego, Steadman D. Harrison III

N I N E Evaluating Leader Development 251

Jennifer W. Martineau, Tracy E. Patterson

P A R T T W O Developing Leadership for OrganizationalChallenges

T E N Developing Team Leadership Capability 285

Frederick P. Morgeson, Dennis Lindoerfer, David J. Loring

E L E V E N Developing Strategic Leadership 313

Katherine Colarelli Beatty, Bruce Byington

viii Contents

T W E L V E Developing Globally Responsible Leadership 345

Laura Quinn, Ellen Van Velsor

T H I R T E E N Developing Intergroup Leadership 375

Chris Ernst, Kelly M. Hannum, Marian N. Ruderman

F O U R T E E N Developing Interdependent Leadership 405

Wilfred H. Drath, Charles J. Palus, John B. McGuire

Afterword 429

Ellen Van Velsor, Marian N. Ruderman, Cynthia D. McCauley

References 435

Name Index 461

Subject Index 469

About the Center for Creative Leadership 481

Contents ix

W E B C O N T E N T S

Chapter 1: Leader Development Systems

‘‘Building Talent: Developing Effective Leaders Is as Crucial as Ever.’’ Berke,

Kossler, & Wakefield.

‘‘Creating a Foundation for Leadership Development.’’ Berke & Fike.

Developing a Leadership Strategy: A Critical Ingredient for Organizational Success.

Pasmore & Lafferty.

‘‘The Leader Development Process.’’ Van Velsor, Moxley, & Bunker.

‘‘Performance Test: Designing an Effective Competency Model.’’ Kanaga.

Chapter 2: Learning from Experience

Developing Chinese Leaders in the 21st Century. Zhang, Chandrasekar, & Wei.

Developing Future Leaders for High-Growth Indian Companies: New Perspectives.

Wilson.

Developing Public Service Leaders in Singapore. Yip & Wilson.

‘‘Developmental Relationships.’’ McCauley & Douglas.

‘‘Hardships.’’ Moxley & Pulley.

‘‘Job Assignments.’’ Ohlott.

Key Events and Lessons for Managers in a Diverse Workforce: A Report on Research

Findings. Douglas.

Leadership Wisdom: Discovering the Lessons of Experience [excerpt]. Wei & Yip.

‘‘A Lifelong Developmental Perspective on Leader Development.’’ Van Velsor &

Drath.

xi

Chapter 3: Feedback-Intensive Programs

‘‘A Question of Leadership—Should Managers Be Able to Review the Ratings

Their Subordinates Receive from 360-Degree-Feedback Instruments?’’ Taylor

& McCauley.

‘‘Staying on Track.’’ Hannum & Hoole.

‘‘360-Degree Feedback.’’ Chappelow.

Tracking Your Development [excerpt]. Hannum & Hoole.

Chapter 4: Leadership Coaching

‘‘Business Leaders Reflect on Coaching Cultures.’’ Anderson, Frankovelgia, &

Hernez-Broome.

‘‘Formal Coaching.’’ Ting & Hart.

‘‘Leader Coaches: Principles and Issues for In-House Development.’’ Riddle &

Ting.

Leadership Coaching: When It’s Right and When You’re Ready [excerpt]. Riddle.

Chapter 5: Leader Development and Social Identity

‘‘Branching Out: Social Identity Comes to the Forefront.’’ Hannum.

‘‘Cross-Cultural Issues in the Development of Leaders.’’ Hoppe.

‘‘Fatal Attraction.’’ Zahra & Elthantawy.

‘‘Leader Development Across Gender.’’ Ruderman.

‘‘Leader Development Across Race.’’ Livers & Caver.

Social Identity: Knowing Yourself, Leading Others [excerpt]. Hannum.

Chapter 6: Development Programs for Educational Leaders

How Leadership Influences Student Learning. Leithwood, Louis, Anderson, &

Wahlstrom.

Influence: Gaining Commitment, Getting Results [excerpt]. Baldwin & Grayson.

Managing Conflict with Peers [excerpt]. Cartwright.

Chapter 7: Leader Development in Times of Change

‘‘Helping People Manage Transition.’’ Bunker.

Leading Through Transitions. Bunker & Wakefield.

Responses to Change: Helping People Manage Transition [excerpt].

Bunker.

xii Web Contents

Chapter 8: Democratizing Leader Development

Leading Beyond Boundaries [blog]. Center for Creative Leadership.

Chapter 9: Evaluating Leader Development

‘‘Experimental and Quasi-Experimental Evaluations.’’ Craig & Hannum.

Leadership Development Program Reflections: Reinforcing New Leadership

Competencies for the Long Term. Center for Creative Leadership.

Logic Model Development Guide. W. K. Kellogg Foundation.

‘‘Understanding the Evaluation Function and Process.’’ Hannum & Martineau.

Chapter 10: Developing Team Leadership Capability

Building Your Team’s Morale, Pride, and Spirit [excerpt]. Klann.

‘‘Dispersed Teams Need to Get Off on the Right Foot.’’ Sessa, Hansen, Kossler, &

Prestridge.

How to Launch a Team: Start Right for Success [excerpt]. Kanaga & Prestridge.

‘‘Learning Mode: Adapting and Innovating Is Crucial for Teams.’’ Lindoerfer.

Maintaining Team Performance [excerpt]. Kanaga & Browning.

Chapter 11: Developing Strategic Leadership

Becoming a Strategic Leader: Your Role in Your Organization’s Enduring Success.

Hughes & Beatty.

‘‘Making Strategy Real: Bringing People Together Toward a Common Cause.’’

Beatty & Quinn.

Chapter 12: Developing Globally Responsible Leadership

Corporate Social Responsibility and Sustainable Business: A Guide to Leadership

Tasks and Functions. D’Amato, Henderson, & Florence.

Chapter 13: Developing Intergroup Leadership

‘‘Developing Leaders for Global Roles.’’ Dalton & Ernst.

‘‘Out in the Open: How Team Leaders Can Deal with Sensitive Issues.’’

Lindoerfer.

‘‘Tapping In: How Leaders Can Become Effective Networkers.’’ Grayson &

Baldwin.

Chapter 14: Developing Interdependent Leadership

The Deep Blue Sea: Rethinking the Source of Leadership. Drath.

‘‘Exploration for Development.’’ Palus & Horth.

Web Contents xiii