18
THE CAREER CENTER ANNUAL REPORT Division of Student Affairs FY17 EXECUTIVE SUMMARY We are delighted to present the Colorado State University Career Center Annual Report for 2016-17. It has been a year marked by amazing growth in our career education footprint to students, increased services for CSU online students, and innovation for the growth of our vision. Our vision is that every CSU student would have high quality Career Education, Connections, and Community. Our Focus is to help students with All Careers, Anytime, Everywhere. Highlights Our magnetic ‘Career Ready’ platform is in its third year and is thriving. This cutting-edge online method of students engaging in job search training saw over 8,000 completed online learning milestones by students this academic year. Our new coordinated student career staff model has proved effective in scaling our service delivery. This coordinated approach by all four teams in the Career Center hired nearly 40 students into a diverse array of roles such as student outreach ambassador, employer relations specialist, design intern, and peer advisor. This model allowed for students to do a lot of the triage work for teams, and free our professional staff up for the complexities of serving all students, all alumni, and all employers. The Career Ecosystem on campus continues to grow! In our attempt to educate hundreds of faculty and staff to be equipped to have career conversations and career industry knowledge we hosted: o A College of Liberal Arts Faculty Recognition Luncheon, with over 40 faculty from CLA in attendance to recognize strong Career Center partnership, and learn about new career-related trends and tools o Training sessions for Academic Success Coordinators and Internship Coordinators in the College of Liberal Arts, College of Veterinary Medicine and Biomedical Sciences, and Warner College of Natural Resources to educate them on first destination trends and encourage them to use our online tools and resources directly with their students Additionally, we partnered with the Warner College of Natural Resources to develop a new career education website to be housed within the new WCNR website. This website allows students, faculty, and staff quick access to WCNR-focused career resources, and a live stream of job and internship opportunities from Handshake. The Career Center’s Colorado Industry Tour initiative led eight career exploration and connection days for 20 - 40 students per trip; allowing them to see the inner workings of 3 diverse companies on each visit and connect with Alumni. Examples include an Innovation & Entrepreneurship Industry Tour, a Food & Fermentation Industry Tour, and a Social Impact Industry Tour. Over 4,500 employers have hired Rams in the last 3 years! The ‘secured plans’ rates for students steadied at 85% over 3 years by 6 months after graduation, and the ‘offer rate’ (students getting at least one offer) is 9 out of 10 students. Multiple Career Center staff secured leadership roles in professional associations, and presented nationally. Specifically, our staff played a major role (conference chair, social chair, treasurer in planning the biggest and highest revenue generating conference in history for the Mountain Pacific Association of Colleges and Employers Annual conference in Denver. Our Career Fairs continued to see high levels of employer attendance, continuing the trends from the previous year where nearly every career fair on campus was sold out. CSU and the rest of the nation are experiencing one of the largest volumes of post-college job opportunities for students since 1986. As you read this report, we believe you will get a glimpse of a growing impact that the entire Career Ecosystem at CSU is having on CSU students and employers across the country. We are grateful for the many staff and faculty who contribute to our vision for every student to have high quality career education, connections, and community. With hope and optimism…Go Rams! The Career Center Colorado State University

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Page 1: THE CAREER CENTER ANNUAL REPORT · International Student Series - Fall 95 93 190 104% Diverse Reverse 103 98 65 -34% Veterans Career Mixer 19 18 -5% International Student Career Day

THE CAREER CENTER ANNUAL REPORT Division of Student Affairs FY17

EXECUTIVE SUMMARY We are delighted to present the Colorado State University Career Center Annual Report for 2016-17. It has been a year marked by amazing growth in our career education footprint to students, increased services for CSU online students, and innovation for the growth of our vision. Our vision is that every CSU student would have high quality Career Education, Connections, and Community. Our Focus is to help students with All Careers, Anytime, Everywhere. Highlights

• Our magnetic ‘Career Ready’ platform is in its third year and is thriving. This cutting-edge online method of students engaging in job search training saw over 8,000 completed online learning milestones by students this academic year.

• Our new coordinated student career staff model has proved effective in scaling our service delivery. This coordinated approach by all four teams in the Career Center hired nearly 40 students into a diverse array of roles such as student outreach ambassador, employer relations specialist, design intern, and peer advisor. This model allowed for students to do a lot of the triage work for teams, and free our professional staff up for the complexities of serving all students, all alumni, and all employers.

• The Career Ecosystem on campus continues to grow! In our attempt to educate hundreds of faculty and staff to be equipped to have career conversations and career industry knowledge we hosted:

o A College of Liberal Arts Faculty Recognition Luncheon, with over 40 faculty from CLA in attendance to recognize strong Career Center partnership, and learn about new career-related trends and tools

o Training sessions for Academic Success Coordinators and Internship Coordinators in the College of Liberal Arts, College of Veterinary Medicine and Biomedical Sciences, and Warner College of Natural Resources to educate them on first destination trends and encourage them to use our online tools and resources directly with their students

Additionally, we partnered with the Warner College of Natural Resources to develop a new career education website to be housed within the new WCNR website. This website allows students, faculty, and staff quick access to WCNR-focused career resources, and a live stream of job and internship opportunities from Handshake.

• The Career Center’s Colorado Industry Tour initiative led eight career exploration and connection days for 20 - 40 students per trip; allowing them to see the inner workings of 3 diverse companies on each visit and connect with Alumni. Examples include an Innovation & Entrepreneurship Industry Tour, a Food & Fermentation Industry Tour, and a Social Impact Industry Tour.

• Over 4,500 employers have hired Rams in the last 3 years! • The ‘secured plans’ rates for students steadied at 85% over 3 years by 6 months after graduation, and the ‘offer

rate’ (students getting at least one offer) is 9 out of 10 students. • Multiple Career Center staff secured leadership roles in professional associations, and presented nationally.

Specifically, our staff played a major role (conference chair, social chair, treasurer in planning the biggest and highest revenue generating conference in history for the Mountain Pacific Association of Colleges and Employers Annual conference in Denver.

• Our Career Fairs continued to see high levels of employer attendance, continuing the trends from the previous year where nearly every career fair on campus was sold out. CSU and the rest of the nation are experiencing one of the largest volumes of post-college job opportunities for students since 1986.

As you read this report, we believe you will get a glimpse of a growing impact that the entire Career Ecosystem at CSU is having on CSU students and employers across the country. We are grateful for the many staff and faculty who contribute to our vision for every student to have high quality career education, connections, and community. With hope and optimism…Go Rams! The Career Center Colorado State University

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Goal 1: Access 1:1 Career Education Meeting with the Career Center was still a big 4 data point from the graduation survey related to increased plans secured, plans related to major, and increased salary. We believe the addition of Career Ready, and over 8,000 educational milestone completed online in this year enhanced the quality of our 1:1 interactions. As a Career Services Network, we saw an overall increase in scheduled appointments and a decrease in drop-in encounters in FY16. Career Center Staff only

Most popular types FY13 FY14 FY15 FY16 FY17 % change Scheduled 2439 1693 1537 1525 1555 2% Drop-ins 2957 2626 3197 2778 1912 -31%

Collective impact by all career staff on campus (Career Services Network)

Most popular types FY13 FY14 FY15 FY16 FY17 % change Scheduled 3389 2591 2559 2788 2719 -2% Drop-ins 5036 4893 5200 4519 3812 -16%

Over half (53%) of all interactions were classified as Cover Letter/Resume. This was followed by career/major exploration at 20% and job/internship search strategies at 17%.

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Mock Interview Program Stats The Career Center recorded 309 mock interviews for 2016-17, which is a 4% decrease over 2015-16. Overall, the Career Services Network recorded 669 mock interviews, which is a 39% increase over 2015-16.

Workshop, Student Organization & Classroom Presentation Stats The Career Center recorded 4603 group interactions in 2016-17. The majority of these were in classroom presentations, which averaged 33 attendees per presentation. Presentations to student organizations averaged 18 attendees per presentation, and workshops averaged 17 attendees per presentation. This is 3% increase over 2015-16 (4466 group interactions). The Career Services Network recorded an additional 2347 group interactions for a total of 6950. This is a 15% decrease of students reached through group interactions than in 2015-16. In only the second year of new tracking through Handshake, there continues to be some inconsistency in data gathered that might have resulted in the drop in numbers in other areas of the network.

Outreach Fairs & Promotions Student Ambassadors, the Outreach and Events Manager and the Associate Director of Communications, Outreach and Technology staffed 51 outreach fairs sponsored by various campus departments/organizations. Participation in these fairs resulted in one-on-one awareness-focused conversations with over 2,800 students. They also provided plaza outreach to approximately 1,400 students, general overview presentations to 2,970 students in 87 classes and organizations, and participated on panels for 560 students.

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Career Courses The Career Center administered several career classes in collaboration with Athletics, the College of Natural Sciences and CVMBS. These courses provide students with crucial skills in developing internship and job search strategies/tools. They also help with self-exploration tools to guide students in choosing majors and careers that fit their interests, strengths, and goals. We also partnered with Undeclared Advising, and Orientation and Transition Programs to enhance career curriculum for, and instruct the New Student Seminars. Ten sections of the course were delivered to incoming undeclared students this year.

Goal 2: High Quality Academic and Co-Curricular Programs Targeted Events & Specialty Programs In addition to presentations and workshops, the career education team works hard to administer programming to specific populations, which often brings together employers and students to learn and network on niche topics.

Event FY14 FY15 FY16 FY17 % change Resume Rush Fall - All Days 221 204 235 264 12% Resume Rush Fall - Day 1 36 43 53 53 0% Resume Rush Fall - Day 2 26 53 65 72 11% Resume Rush Fall - Day 3 53 41 57 61 7% Resume Rush Fall - Day 4 106 67 82 78 -5% Fall Career Fair - Both Days 1373 1904 1541 1570 2% Fall Career Fair - Day 1 574 1089 805 796 -1% Fall Career Fair - Day 2 799 815 736 774 5% Gear Up for Grad Fair 63 44 -30% Graduate School Fair 217 194 -11% International Student Series - Fall 95 93 190 104% Diverse Reverse 103 98 65 -34% Veterans Career Mixer 19 18 -5% International Student Career Day 80 Resume Rush Spring - All Days 316 295 378 320 -15% Resume Rush Spring - Day 1 57 72 84 63 -25% Resume Rush Spring - Day 2 44 53 79 57 -28% Resume Rush Spring - Day 3 84 57 98 71 -28% Resume Rush Spring - Day 4 131 103 117 129 10% Spring Career Fair - Both Days 1595 1847 1759 1493 -15% Spring Career Fair - Day 1 504 983 934 736 -21% Spring Career Fair - Day 2 1091 864 825 757 -8% Social Work Connect 62 BioTech Connect 187 142 166 181 9% Technology Networking Event 112 79 -29% FedConnect 357 155 cancelled Just in Time 444 461 419 501 20% International Careers Panel 106 70 86 23% International Student Series - Spring 48 71 121 122 1% Colorado Industry Tours - All 92 139 218 188 -14% Total 7781 9997 9629 9104 -5%

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Colorado Industry Tours 2016-17 Tour Name/Industry Date Employers/Organizations Students

Innovation & Entrepreneurship Industry Tour 9/30/16 Galvanize The Powerhouse Energy Campus (including panelists from: TOPO Designs, Community Funded, Mugs, Czero Solutions)

29

Financial Services Industry Tour 10/14/16 Charles Schwab & Co. Inc. Empower Retirement, Fidelity Investments, Janus, Oppenheimer Funds, TIAA, T. Rowe Price

46

Food & Fermentation Industry Tour 10/28/16 MouCo Cheese WhiteWave Foods Avery Brewing

22

Communication & Media Industry Tour 11/11/16 F & W Media Constant Contact New Belgium Brewing

18

Social Impact Industry Tour 12/2/16 Foothills Gateway Boys & Girls Club of Larimer County

12

Health & Wellness Industry Tour 3/24/17 PEAK at Craig Hospital Core Progression

23

Law & Public Service Industry Tour 3/31/17 Denver Federal Center 16

Careers with Critters Industry Tour 4/14/17 Aurora Organic Larimer County Humane Society Rocky Mountain Arsenal National Eagle and Wildlife Repository

22

Sustainability & Environment Industry Tour 4/28/17 Bellevue Fish Hatchery (Colorado Fish and Wildlife) Lory State Park (Larimer County Conservation Corps)

Cancelled

Goal 3: Student Learning Success Appointment and Drop-In Surveys (Career Center staff only)

94%

95%

99%

67%

71%

93%

92%

96%

69%

69%

96%

97%

99%

68%

77%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

% who plan to take action

% satisfied with appointment

% seen on timely basis

% confident to take ownership

NPS

Career Center Appointment Survey

FY 15 FY 16 FY 17

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93%

76%

85%

62%

93%

78%

88%

62%

98%

88%

90%

77%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

% satisfied

% confident to take action steps

% who plan to take action steps

NPS

Career Center Drop-In Survey

FY 15 FY 16 FY 17

81%

51%

84%

71%

77%

75%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

% who felt their preparedness increased

NPS

Career Center Mock Intervew Program Survey

FY 15 FY 16 FY 17

94% 93%

77%87%

43%

76%

98% 95%

67%

90%

57%

70%

92% 92%

63%

88%

68%

81%

0%10%20%30%40%50%60%70%80%90%

100%

Name 2 things youshould do to prepare

for an interview.

List 2 ways you canmake a strong first

impression

What does STAR standfor in behavioral

interviewing?

What's one questionyou might ask at theend of an interview

Within what timeframe should you

send a thank you notefollowing aninterview?

Overall Rubric

Mock Interview Program Learning Outcome Evaluation

FY17 FY16 FY15

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Guest Services Evaluation Summary of Evaluation Guest services staff received very high ratings for across the board.

Unique Students Served Through Tracked Services The following charts compare the percentage of students the Career Services Network served in all tracked interactions in a particular demographic to the overall percentage of that student population in the university. Enrollment data from Fall 2016 was used to compare to unique users. Previous trends, such as ethnically diverse students being served at their percentage of the university population hold true across all services and the network. Other trends change, such as Business and Engineering being served at a higher percentage than their university percentage when adding the Career Services Network, and women being served on par to their university percentage.

97%

95%

99%

95%

99%

98%

98%

96%

90%

99%

97%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%

The staff member who scheduled me was friendly,knowledgeable and recommended appropriate

resources.

I am satisfied with the scheduling process.

When I arrived, the front desk staff greeted mepromptly and were courteous.

The front desk staff I interacted with wereknowledgeable about services and events and

recommended appropriate resources.

Upon arriving at drop-ins, I was able to meet with acareer staff member in a timely manner.

Guest Services Evaluation% strongly agreeing or agreeing

Appointments

Drop-Ins

Mock InterviewProgram

18.6%

18.7%

21.6%

31.6%

9.1%

0.4%

22.2%

18.9%

18.8%

24.2%

9.0%

7.0%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

Freshman

Sophomore

Junior

Senior

Masters

Doctorate

University Level Comparison - All Tracked Services

Unique Usage %

University %

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6.7%

18.2%

15.3%

15.6%

5.7%

12.1%

7.3%

14.1%

5.0%

6.0%

9.1%

12.2%

17.6%

9.8%

16.4%

6.5%

16.5%

6.1%

0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% 18.0% 20.0%

AG

BU

EG

HS

IU

LA

NR

NS

VM

College Comparison - AllTracked Services

Unique Usage %

University %

2.5%

2.8%

0.1%

11.6%

7.1%

3.3%

0.5%

2.5%

69.6%

2.6%

2.1%

0.1%

10.9%

7.0%

3.0%

0.5%

3.6%

70.3%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

Asian

Black

Hawaiian/Pac. Islander

Hispanic/Latino

International

Multiracial

Native American

No Response

White

Ethnicity/Race Comparison - Tracked Services

Unique Usage %

University %

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Graduation Survey – Big Four Factors This years’ deep dive on graduation statistics revealed a 4-year trend related to student engagement. Career Services usage, GPA at 3.0 and above, having an internship, and on-campus employment are important for first destination success. However, this year on-campus employment did not appear to be as impactful and the importance of having an internship rose to the top as demonstrated by the information below.

47.8%

52.2%

48.7%

51.3%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0%

Men

Women

Gender Comparison - Tracked Services

Unique Usage %

University %

Page 10: THE CAREER CENTER ANNUAL REPORT · International Student Series - Fall 95 93 190 104% Diverse Reverse 103 98 65 -34% Veterans Career Mixer 19 18 -5% International Student Career Day

Goal 4: Research and Discovery Barbara Richardson, Associate Director of Assessment and Strategic Initiatives, has supported Dave McKelfresh in two research projects this past year. The first is Project CEO, a nationwide survey with benchmarking data to determine if students feel they are developing job readiness skills and where they were learning them. Participation in this survey will help CSU explore how the institution can better prepare students to make the transition from campus to career. The second is the development and subsequent distribution of a survey to determine the importance and need of the ACPA/NASPA competencies in entry-level student affairs professionals.

Goal 5: Engagement Net Promoter Score for Services This is our third year using a nationally used research question into all of our activities to better understand the popularity of our services. The Net Promoter Score asks one question: ‘On a scale of 0-10, how likely are you to refer this service to a friend?’ While it does not indicate how effective the event was, it does help us understand likeability. We surveyed both employers and students. The Colorado Industry Tours, Resume Rush, Drop-Ins, Appointments, Mock Interviews, and Diverse Reverse continue to be among the most popular. Below are our results:

ResumeRush Fall

Drop-InsAppointm

ents

MockInterviewProgram

International

StudentCareerSeries

ColoradoIndustry

ToursAverage

Technology

Networking Event

DiverseReverse

Fair

International

CareersPanel

ResumeRush

Spring

BioTechConnect

CareerFair Fall

CareerFair

Spring

Gear Upfor GradSchool

Just inTime

GraduateSchool

Fair

14-15 62.49 70.82 50.66 58.33 80.53 0.00 55.00 64.71 57.90 17.69 11.32 21.15

15-16 80.00 58.59 67.02 75.00 50.00 60.97 67.86 50.00 5.00 57.64 40.89 25.23 11.90 10.00 -15.88 -26.00

16-17 80.49 77.07 77.00 75.00 66.84 64.95 52.65 45.45 45.45 42.22 36.10 23.43 21.08 16.67 -10.41 -21.63

-40.00

-20.00

0.00

20.00

40.00

60.00

80.00

100.00

Student NPS Comparisons FY15-FY17

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Resume RushFall

GraduateSchool Fair

Resume RushSpring

BioTechConnect Just in Time Career Fair

FallCareer Fair

SpringDiverse

Reverse Fair

TechnologyNetworking

Event

14-15 71.43 64.70 35.71 52.11 57.84 52.94

15-16 71.44 76.00 83.33 100.00 50.00 51.77 48.21 0.00 40.89

16-17 92.30 85.00 72.73 72.72 63.64 47.91 45.62 40.00 36.36

0

10

20

30

40

50

60

70

80

90

100

Employer NPS Comparison FY15-FY17

Page 12: THE CAREER CENTER ANNUAL REPORT · International Student Series - Fall 95 93 190 104% Diverse Reverse 103 98 65 -34% Veterans Career Mixer 19 18 -5% International Student Career Day

Goal 6: Public Interaction / Strategic Partnerships

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Employer Engagement with CSU:

Job/internship Postings:

Type FY13 FY14 FY16 FY162 FY17 % change F/T Job Postings 7236 6068 8852 9122 17311 90% Colorado F/T Jobs 3874 4085 6102 2754 3744 36% Internship Postings 3423 2541 2588 2799 4638 66% Colorado Internships 1870 1709 1726 1091 1308 20%

Career Fairs: All Campus Career Fair - Fall

Attendance Fall 12 Fall 13 Fall 14 Fall 15 Fall 16 % change Employers 241 228 221 229 190 -17% Students 2095 1272 1769 1437 1483 3% Alumni/Other 206 242 48 119 87 -27%

All Campus Career Fair – Spring

Attendance Spring 13 Spring 14 Spring 15 Spring 16 Spring 17 % change Employers 144 228 259 255 220 -14% Students 1399 1491 1847 1756 1325 -25% Alumni/Other 133 43 72 67 168 151%

Just in Time Job and Internship Fair

Attendance Spring 13 Spring 14 Spring 15 Spring 16 Spring 17 % change Employers 53 44 53 53 61 15% Students 618 433 449 396 457 15% Alumni/Other 41 444 12 23 44 91%

Teacher Job Fair

Attendance Spring 13 Spring 14 Spring 15 Spring 16 Spring 17 % change Districts 57 39 70 62 67 8% Applicants (CSU & Community) 261 254 181 178 141 -21% Interview Schedules 155 75 114 75 79 5% Actual Interviews 457 622 667 589 491 -17%

681 684

837 811

0

200

400

600

800

1000

FY14 FY15 FY16 FY17

Unique Employer Engagement

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Goal 7: Excellence in Staffing: Hiring, Professional Development, Employee Engagement The Career Center has multiple staffing changes this year. Due to its stellar national reputation, our searches produced top of the line candidates, increased diversity, and great potential. The Career Center places great emphasis on professional development and leveled funding so that all professional staff, regardless of role, could continue to grow in their roles. The Mountain-Pacific Association of Colleges and Employers (MPACE) annual conference occurred in Denver this past year and any staff member who was interested was able to attend, resulting in increasing our national reputation. The Career Center also has several traditions to encourage employee engagement at CSU. Each fall starts out with a picnic for all staff (professional and student) and their families. This picnic sets the tone for the year. Then, at each staff meeting, the first 10 minutes are saved for a time to “turn your chairs” and talk to colleagues and thank you time, to recognize those that have supported you. Finally, staff from the Career Center have made an effort to be search chair, equal opportunity coordinator, and search support trained in order to support the division.

Goal 8: Inclusive Excellence – Diversity, Equity, and Climate Career Center Led Programs This year the Career Center hosted a number of programs aimed to support minoritized and historically underrepresented populations. Diverse Reverse was a collaborative event between the Career Center and SDPS offices that brings together educational, cultural and socially diverse students and organizations with hiring employers. Recruiters heard about the missions of diverse student organizations at CSU, interacted with students, and discussed future employment opportunities. This well regarded event received above average net promoter scores from both students (NPS 45) and employers (NPS 40). Additional programs this past year included Veteran Mixers, International Student Career Day, International Student Fall and Spring Workshop series, hosting the Workforce Recruitment Program (a federal program to recruit students with disabilities), and an internship/career class for student-athletes many of whom are first generation students. Career Center Partnered Programs In addition to the programs led by the Career Center, the office also partnered with a number of offices to host programs to support underrepresented populations:

• LEAD Conference: Collaborated with El Centro and B/AACC to provide employer interaction at the sophomore leadership summit. Also helped to raise money to support the event.

• Women in Business Finance Panel: Partnered with COB. • Community for Excellence Scholar Programs: Staff members participated in a planning retreat for C4E and hosted

a career development program for the students. • Employment Disability Month Programming: Partnered with Jennifer Mayhew • Fostering Success Program: Partnered with Fostering Success to supervise and host a career development intern

to support this population on campus; included participating in additional meetings & events. • Hosted Immigration Lawyer: Partnered with Student Legal Services to host an immigration lawyer to discuss

options for DACA students with division-wide staff. • Veterans Symposium: Staff member served on planning committee and partnered on employer focused events. • Consulted on a committee to revamp professional attire resources/images in the College of Business Career

Management Center for inclusiveness as well as facilitated training for them on social justice and inclusion • Facilitated Resources for Disabled Students and Education Opportunity Center Presentation

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Career Center staff also served on a number of committees and regularly meet with SDPS offices including:

• DACA Student Group • Fostering Success Group • Outreach staff meet with the SDPS Directors formally twice a year to share about our initiatives and to hear what

their needs are • oSTEM – Out in STEM • Staff and Faculty Multicultural Network • Student ambassadors have regular engagement with every SDPS office • Veteran Success Team & Veterans Communication Committee

Office Infrastructure/Dynamics Over the last year, the Career Center has made several changes to make the center welcoming for all students. Several of the efforts have included:

• Complete accessibility audit of our website which is currently above CSU standards • All videos in Ram Career Ready and on web site are closed captioned • Performed gap analysis of Ram Career Tools and partnered with SDPS and OIP to grow diversity resources

Staff Training and Continual Learning Staff are actively encouraged to use their professional development time to seek out training and resources to grow their understanding of social justice and inclusion. Examples of trainings staff have participated in include the Social Justice Leadership Institute, Safe Zone, Human Trafficking panel, Colorado Career Services Association “Disability Discourse” keynote, Mountain-Pacific Association of Colleges and Employers diversity workshops including “Creating Partnerships for Disability Inclusion”, E-Learning Inclusive Workshop, and Generations in the Workforce. Conversations on diversity and inclusion are also integrated into staff and student staff meetings and trainings. Each student staff training includes sections on diversity and inclusion. Staff meetings this past year have included conversations on serving our DACA students, international students, and post-election impacts on inclusion. The entire staff also received training on Micro-Aggressions. Demographics & Comparison to Percentage of University Population for 1:1 Career Education The following charts compare the percentage of students the Career Center saw in a particular demographic to the overall percentage of that student population in the university. Enrollment data from Fall 2016 was used to compare to both unique users and total users. The Career Center recorded the most interactions with Seniors (38.3 total %, 36.9 unique %) and Liberal Arts (18.9% total, 18.7% unique) – this is the second year of an increase of use of services from Liberal Arts students. Other key highlights include:

• Seniors and Masters level students use the Career Center at levels higher than their percentage of the University population. This is consistent with last year.

• Agriculture, Liberal Arts, Natural Resources, Natural Sciences, and Veterinary Medicine & Biomedical Sciences are a greater percentage of students served by the Career Center than their percentage of the university population. The only colleges served at less than their percentage of the student population are Business, Engineering, and Intra-University. Given that both Business and Engineering have their own career offices, those students are also well served.

• Students who identify as Multiracial and White/Caucasian are a smaller percentage of students served by the Career Center than their percentage of the population. This is the first year since tracking that students who identify as Hispanic/Latino are served at greater rates than their percentage of the population. Other populations are close to or on par with their university percentage.

• Students who identify as women are a higher percentage of students served by the Career Center than their percentage of the population.

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15.2%

14.6%

18.1%

38.3%

13.5%

0.3%

17.3%

15.5%

17.9%

36.9%

12.3%

0.2%

22.2%

18.9%

18.8%

24.2%

9.0%

7.0%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0%

Freshman

Sophomore

Junior

Senior

Masters

Doctorate

University Level Comparison - Individual Interactions

Total Usage %

Unique Usage %

University %

6.6%

5.9%

8.1%

17.7%

7.1%

18.9%

7.0%

17.9%

10.7%

7.3%

7.0%

9.0%

17.6%

6.3%

18.7%

7.0%

16.7%

10.4%

6.0%

9.1%

12.2%

17.6%

9.8%

16.4%

6.5%

16.5%

6.1%

0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% 18.0% 20.0%

AG

BU

EG

HS

IU

LA

NR

NS

VM

College Comparison - Individual Interactions

Total Usage %

Unique Usage %

University %

Page 17: THE CAREER CENTER ANNUAL REPORT · International Student Series - Fall 95 93 190 104% Diverse Reverse 103 98 65 -34% Veterans Career Mixer 19 18 -5% International Student Career Day

Goal 9: Financial Resources CSU Online Students Funding We received approximately $77,000 for serving online students this year. That number will increase to $150,000 in FY18 and $180,000 in FY19. CSU online serves approximately 7,000 students. All are now served by the Career Center. We hired 1.5 staff to increase capacity for this initiative, and will grow our technology capacity in the future.

Goal 10: Physical Resources The Career Center continues to thrive since moving into the brand new LSC facility. Our Career Classroom is used every day for career initiatives, our interview rooms now also serve the campus community for various interview needs around campus in the off-season of student interviews, including testing for RDS.

3.2%

3.9%

0.0%

11.7%

9.9%

3.2%

0.3%

2.9%

64.7%

3.3%

3.3%

0.0%

11.5%

7.8%

3.7%

0.4%

2.9%

67.0%

2.6%

2.1%

0.1%

10.9%

7.0%

3.0%

0.5%

3.6%

70.3%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

Asian

Black

Hawaiian/Pac. Islander

Hispanic/Latino

International

Multiracial

Native American

No Response

White

Ethnicity/Race Comparison - Individual Interactions

Total Usage %

Unique Usage %

University %

40.4%

59.6%

41.4%

58.6%

48.7%

51.3%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Men

Women

Gender Comparison - Individual Interactions

Total Usage %

Unique Usage %

University %

Page 18: THE CAREER CENTER ANNUAL REPORT · International Student Series - Fall 95 93 190 104% Diverse Reverse 103 98 65 -34% Veterans Career Mixer 19 18 -5% International Student Career Day

Goal 11: Information Management Tech Savvy Career Center = Careers Anytime To increase access to our services to student, and allow them to access high quality education, we have four main technologies on the front of our website that allow students to:

1. Access career resources relevant to them anytime 2. Get online training on over 50 career readiness topics 3. Access thousands of jobs postings 4. Find Community with alumni, faculty, staff, and other students

AWARDS, INVOLVEMENT, ACCOLADES • Deborah Yeung and Summer Shaffer

o NACE Diversity Program Award Finalist for Diversity Ambassador Program • Summer Shaffer

o NACE Blogging Team o MPACE Presentation on GenZ

• Katie Flint o President-Elect of The Collegiate Career Services Association of Colorado & Wyoming o Conference Co-Chair for the Mountain-Pacific Association of Colleges and Employers Annual Conference

• Lucinda Van Inwagen o Treasurer the Mountain-Pacific Association of Colleges and Employers

• Jeremy Podany o Invited Keynote with Laura Jenson at Academic Impressions’ Measuring Career Outcomes Conference o NACE Presentation on the Innovation Mindset o MPACE Leadership Exchange: Co-Facilitator

• Barbara Richardson, Kristyn Emmer, and Jeremy Podany o MPACE Presentation on Career Communities

• Barbara Richardson o Invited panelist at Academic Impressions’ Measuring Career Outcomes Conference

• Kristyn Emmer o MPACE Presentation, “You Heard it Here First: Veterans Career Advising Best Practices” o NAVPA Presentation, “Creating Inclusive Spaces in Veterans Services: o Veteran’s Symposium Panel Facilitator, “Veterans’ Voices” o Called Presentation, “Why Calling Matters” Keynote

• Judy Brobst o MPACE 2016 Conference Planning Committee o Winner of the 2016 MPACE Outstanding Service Award

• Angela Hayes o Serving on the Board of the Alumni Career Services Network as the Assistant Vice President for Research o Member of the NACE faculty

• Teresa Miller o Nominee for the CSU Classified Staff Outstanding Achievement Award