THE BUSINESS TRANSACTION

There are various stages in a business transaction, but what is important is

that the buyer and the seller must agree on a contract of sale

CONTRACT OF SALECONTRACT OF SALE

The seller agrees to supply a certain number of goods or services

at an agreed price and within a time limit

MAIN STAGES IN A BUSINESS TRANSACTION

REQUESTING INFORMATION

GIVING INFORMATION/ MAKING AN OFFER

ORDERING SOME GOODS

SENDING THE GOODS

MAKING PAYMENT

REQUESTING INFORMATION

ENQUIRYENQUIRY

Layout of a business letter - ENQUIRY

HEADING

REFERENCES

DATEINSIDE ADDRESS

ATTENTION LINESALUTATIONSUBJECT LINE

BODY OF THE LETTER

COMPLIMENTARY CLOSESIGNATURESENDER’S POSITION

ENCLOSURES

HEADINGHEADING

• NAME OF THE FIRM

• KIND OF BUSINESS

• TELEPHONE & FAX NUMBERS

• E-MAIL & WEBSITE ADDRESSES

Brown & Pink Ltd

Automobile Parts Suppliers

TEL. +44-O1-220-3915FAX +44-01-220-6731

www.brownpink.co.ukE-mail:brownpink@jfb.co

REFERENCESREFERENCES

They consist of the initials of the person who signs the letter(usually capital letters) and of those of the typist ( usually small letters). In some cases other letters and numbers are added for filing purposes.

Your ref: RW/clOur ref: JL/ts

DATE

• It usually follows the order: day, month, year

• English style:12th December 2002

• American style: December 12th 2002

• Write out the month fully to avoid misunderstandings !

(e.g. March and not a number e.g. 3 )