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To prevent and relieve suffering, and promote quality of life at every stage of life To prevent and relieve suffering, and promote quality of life at every stage of life www.palliativemed.org www.palliativemed.org The Business Case The Business Case for for Palliative Care Palliative Care Helen B. McNeal Helen B. McNeal Executive Director Executive Director The Institute for Palliative Medicine The Institute for Palliative Medicine at San Diego Hospice at San Diego Hospice A Teaching and Research Affiliate of the University of California, San Diego A Teaching and Research Affiliate of the University of California, San Diego Agenda What is Palliative Care? The Impact The Challenges Palliative Care for Rural Access Hospitals The Business Case Resources Realistic Options

The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

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Page 1: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

To prevent and relieve suffering, 

and promote quality of life at every stage of life

To prevent and relieve suffering, 

and promote quality of life at every stage of life

www.palliativemed.orgwww.palliativemed.org

The Business CaseThe Business Caseforfor

Palliative CarePalliative Care

Helen B. McNealHelen B. McNealExecutive DirectorExecutive Director

The Institute for Palliative MedicineThe Institute for Palliative Medicineat San Diego Hospiceat San Diego Hospice

A Teaching and Research Affiliate of the University of California, San DiegoA Teaching and Research Affiliate of the University of California, San Diego

Agenda

• What is Palliative Care?

The Impact

The Challengesg

• Palliative Care for Rural Access Hospitals

The Business Case

Resources

Realistic Options

Page 2: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

What is Palliative Care?

Advanced management of the symptoms

of serious and chronic illness,

focusing onfocusing on

prevention and relief of suffering

and

ensuring the best possible quality of life

for patients and their families

What is Palliative Care?

• Attention to:

Communication about individual goals for

care and quality of life

Management of pain and other physical

symptoms

Management of psychological, spiritual

and practical needs

Page 3: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

What is Palliative Care?

• A medical sub-specialty

• Interdisciplinary care team

• Opportunity for collaboration and• Opportunity for collaboration and

service integration

- Within a facility

- Across care settings in a community

• Hospice

Only end-of-life care

• Geriatrics

What Palliative Care is Not…

Geriatrics

Only the elderly and frail

• Case management

All patients with complex care needs

Palliative Care . . . Palliative Care . . .

Therapies toTherapies tomodify diseasemodify disease

Therapies toTherapies tomodify diseasemodify disease

EndEnd--ofof--life /life /Hospice CareHospice CareEndEnd--ofof--life /life /

Hospice CareHospice Care

PresentationPresentationPresentationPresentation DeathDeathDeathDeath

BereavementBereavementCareCare

BereavementBereavementCareCare

6m6m6m6mTherapies to relieve Therapies to relieve

suffering suffering and/orand/orimprove quality of lifeimprove quality of life

Therapies to relieve Therapies to relieve suffering suffering and/orand/or

improve quality of lifeimprove quality of life

Palliative Care

Page 4: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

The Impact of Palliative Care

• Improves

Patient care

• Pain scores reduced by 86%1y

• Dyspnea scores reduced by 64%1

• Secretion scores reduced by 87%1

1 Ciemens EL, Blum L, Nunley M, Lasher A, Newman JM: Economic and Clinical Impact of Palliative Care, J Palliat Med 2007: 6, 1347-1355

The Impact of Palliative Care

• Increases

Patient and family satisfaction

• Improves communication and care planningp p g

• Higher satisfaction with both hospital care

and care providers4

4 Gade G, Venohr I, Conner D, McGrady K, Beane J, Richardson R, Williams MP, Liberson M, Blum M, Della Penna R, : Impact of an Inpatient Palliative Care Team: A Randomized Controlled Trial; J Palliat Med, 2008; 11; 180-190

The Impact of Palliative Care

• Improves

Management of “outlier” patients

• Facilitates care in the right setting, at the g g,

right time

Page 5: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

The Impact of Palliative Care

• Improves

Utilization of primary care physicians

• Facilitates time-intensive goals of care g

conversations

• Provides expertise in challenging symptoms

• Supports the plan of care

The Impact of Palliative Care

• Improves resource utilization

Inpatient bed days

• 30% reduction in LOS (17% in ALOS) over ( )

those not receiving PC consult1

ICU days3

• 42% less likely to be admitted to the ICU

• ICU Mean LOS reduced by 50%

3 Penrod, JD, Partha D, Lurs C, Dellenbaugh C, Zhu CW, Hochman T, Maciejewski ML, Granieri E, Morrison RS: Cost of Hospital-BasedPalliative Care. J Palliat Med 2006; 9: 855-860

The Impact of Palliative Care

• Increases

Job satisfaction

Staff retention

Page 6: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

The Impact of Palliative Care

• Reduces

Costs … without compromise to survival

• Mean daily costs reduced by 14.5%/ y y

estimated annual savings of $2.2M1

• Savings of $250+/patient per day2

• Communication leads to more conservative

choices by patients and families; better

decisions by physicians

2 Morrison RS, Penrod JD, Cassel JB, Caust-Ellenbogen M, Litke A, Spragens L, Meier DE, for the Palliative Care Leadership Centers’ Outcome Group: Cost Savings Associated with US hospital palliative care consultation programs. Arch Intern Med 2008:168:1783-1790

Another Impact…of Palliative Care

• The Opportunity for Community

Collaboration on Care

Hospice

Skilled Nursing Facilities

Other community resources

Palliative Care:The Challengesg

Page 7: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

Palliative Care: The Challenges

• Aging Population = Increase Demand

Nationally

• In 2003, 12% of the population over 65, p p

• By 2030, projected to be 20% or 72 M

California

• 40% of adults/75% over 65 have 1 or more

chronic conditions requiring on-going care

• By 2030, 18% of population over 65

Palliative Care: The Challenges

• Absence of Programs

Only 53% of hospitals with 50 or more

beds have programs 1

California

• 56% across all hospitals

• 37% sole community provider hospitals

• 24% of small hospitals

1 America’s Care of Serious Illness: A State by State Report Card on Access to Palliative Care in Our Nation’s HospitalsR. Sean Morrison, J. Dietrich MPH and B. Goldsmith BS, Center to Advance Palliative Care, NY 2008

Palliative Care: The Challenges

• Shortage of Palliative Care Physicians2

4,394 estimated total practitioners

Between 1,700 and 3,300 FTEs, ,

With 3,389 Medicare-certified hospices

and 1,299 hospital palliative care programs

Current Need = 4,500 to 11,000 FTEs

2 American Academy of Hospice and Palliative Medicine, 2010

Page 8: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

Palliative Care for Rural Access Hospitalsp

Page 9: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

Options

• Develop your own program

• Collaboration with local hospice

• Additional specialized training for• Additional specialized training for

current physician(s) and staff

Options

• Consult Service

Physician Only

Interdisciplinary Teamp y

• Unit or Scattered Beds

• Inpatient only or Outpatient, too

The Business Case

The Business Case is unique to your

hospital

BUTBUT

The process of developing

the Business Case

is not

Page 10: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

The Business Case

• What are your needs?

Pain and symptom management

Patient and family satisfaction

Pharmacy costs, outlier costs

Fragmented care, ER needs

Staff retention and satisfaction

Physician time demands

Bed capacity, ICU Costs, LOS

Opportunity for community partnerships

The Business Case

• What are your existing resources?

Organizational focus on one of the needs

MDs or RNs with interest in palliative carep

Existing hospice relationships

Chaplaincy, Case Management, Discharge

Planning programs

Personal experience with palliative care

• Leadership, Board, Community

Resources

• Center to Advance Palliative Care

(CAPC) - www.capc.org

Resources for program planningp g p g

Training programs

Research

Regional PC Leadership Centers

• Palliative Care Program at UCSF

Page 11: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

Resources

• The Institute for Palliative Medicine

Physician Fellowship Program

Education and Visitor Programsg

Research

International Palliative Care Leadership

Initiative

PAL-MED CONNECT

www.palliativemed.org

• Insert PMC Slide

California Rural Hospital Option

• Develop your own program

• Collaboration with local hospice

• Additional specialized training for current• Additional specialized training for current

physician(s)

IPM Visitor Program

IPM Mid-Career Physician Program

with 24/7 support from PAL-MED CONNECT

Page 12: The Business Case for Palliative Care...• Geriatrics What Palliative Care is Not… Only the elderly and frail • Case management All patients with complex care needs Palliative

QUESTIONS??

Helen McNeal

The Institute for Palliative Medicine

(619) 278-6571

www.palliativemed.orgwww.palliativemed.org