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The Brave New WorldShared Solutions in Michigan
Michigan Data Warehouse ConferenceNovember 6, 2008
Eric SwansonCenter for Shared Solutions
State of Michigan • Department of Information Technology 2
From Vision to Action
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Shared Solutions
pportunity is Everywhere
State of Michigan • Department of Information Technology 3
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Shared Solutions
Universal Technologies
State of Michigan • Department of Information Technology 4
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The Story….Immediate Roll-Out to MDOT-90 Days to Department-wide SupportActivities in Progress
Higher Education Institution Data Inventory System (HEIDI)Michigan State Housing Development Authority
SHADoW projectTransportation Asset Management CouncilMichigan Attorney General’s Office
The Future….Tackle Existing Agency Installations and User Demand
Universal Reporting Solution
State of Michigan • Department of Information Technology 5
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Universal Address Solution
The Story….Opportunistic Roll-out to:
DEQ-hazmat responseDCH-Vital Records – Births
Activities in ProgressLegislator Look-up
The Future….Tackle User Demand
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Universal Data Transformation SolutionThe Story….
Immediate Roll-Out to TreasuryDelivery--Months to DaysProcessing--Hours to Minutes
Activities in ProgressTreasury Eskort
The Future….Migrate Existing Agency Custom Code
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Shared Solutions
Data Management Investments
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Shared Spatial Data Investment
10-year Assessment$32m Shared Investment$133 m Saved
Availability is Assumed…past 3 yrs
MGF Use: 843,155 File Transfers
Total Users: 3,860,483
Total Hits: 210,276,763
Daily Users: 3,525
Daily Data Transfer: 2.7 GB
State of Michigan • Department of Information Technology 9
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High Resolution Imagery Partnership
38 Counties25,000 Square Miles$9.3 m Shared Cost of Acquisition
State of Michigan • Department of Information Technology 10
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State of Michigan Enterprise Data Warehouse
DHS
SCAOTreasuryDCH
CSESUIA MSHDA
3.8 TB of active production data—Equivalent to two college research libraries filled with books20,000 transactions per day—6 million per year
The State’s “Information Backbone”
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Shared Solutions
Application Sharing
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Surface Water Information Management System
State of Michigan • Department of Information Technology 13
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Surface Water Information Management System
State of Michigan • Department of Information Technology 14
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Surface Water Information Management System
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Transportation Asset Management
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Transportation Asset Management
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Transportation Asset Management
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Wildland Fire Management System
State of Michigan • Department of Information Technology 19
From Vision to Action
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Wildland Fire Management System
State of Michigan • Department of Information Technology 20
From Vision to Action
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Wildland Fire Management System
State of Michigan • Department of Information Technology 21
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State of Michigan • Department of Information Technology 22
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State of Michigan • Department of Information Technology 23
From Vision to Action
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State of Michigan • Department of Information Technology 24
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State of Michigan • Department of Information Technology 25
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State of Michigan • Department of Information Technology 26
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One Michigan Business Portal
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Shared Solutions
Partnerships
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New Venture:eHealth Application Sharing
eHealth: Automated permit and licensing system
Oakland County wrote the application
Key PlayersMDIT, Department of Agriculture and DEQ, public health organizations and county health departments
Is it a good fit?Agriculture and DEQ evaluated & Agriculture has selected eHealth to replace one of their old systemsNext up…. Get local public health organizations onboard
State of Michigan • Department of Information Technology 29
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Local Web Site Partnership
State of Michigan • Department of Information Technology 30
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State & Local Courts Video Conferencing
Initial Program Goal: Enable outside entities (Courts) to dial into the State’s video conferencing network and conduct court procedures with DOC
Benefits:Eliminates personnel, transportation, and local overnight inmate housing costs Enhances public safety and expedites process
What’s next…?Expand judicial program to many Michigan countiesCoordinate a sequenced, priority-based implementation plan
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Possibilities on the horizon….• Parking ticket payments
• Permit Application/Payment
• City Property Lookup
• Tax Payments
Collaborating with Judicial and SOS to pilot the paying of court tickets (civil infractions) at the Ann Arbor KioskPilot team finalizing requirementsExpand to local units of government and other state agencies
Leverage Kiosk Installations
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DHS allocated grant funds to Michigan, New York and New JerseyFor the purpose of establishing performing vulnerability assessments on local government Internet facing systems
2007 Multi-State Cyber Security Grant for Vulnerability Scanning
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Rural Health Care Pilot ProgramMichigan Awarded $21 Million from FCC
The challenge for all of us: Stay connected….
State-wide, all-inclusive approachInitial focus on the most rural areasIncludes 200-300 medical sites
Covers 46,690 square miles82% of the State67 of the 83 counties
Benefits 3.8 million people$24.6 million over a three year plan4th largest award of 62 approved applications nationwide
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BoredNov. 2007
Mar. 2008Opportunity is Everywhere
Office of Technology Partnerships ·Video in Person
July 2008
Aug. 2008Virtual Earth · E-health ·MDOT Reporting · Addressing
Treasury ETL ·Alpena Network Integration
Sept. 2008
Oct. 2008Oracle Spatial Implementation · Kiosk · Vulnerability Scans ·Rural Health Care
TimelineBuilding on Spatial Technology, Data Warehouse and Partnerships
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Universal TechnologiesData
Management Investments
Application Sharing
PartnershipsInfrastructure
Human Capital
BICC
Shared Solutions
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Enterprise Software UpgradesShared “Service Center Team” FormationVendor Expertise On-SiteMDIT Infrastructure Services Support IntegratedMDIT EA Vetting SolutionsMDIT Security ResolvedMDIT Agency Services Delivering the Solution
Capitalized Start-Up“A New Model”
“A cultural movement is born….”
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Lessons Learned
Evolve a Program-Be OpportunisticDo Not Get OverwhelmedUnite Key Political/Financial AlliesBe Entrepreneurial-Stay Service DrivenLeave Ownership with the CustomerDon’t Expect your Customer’s Trust-Earn It!
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Happy Customers
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Thank You
