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The Academy Education Centre
Great Western HospitalsNHS Foundation Trust
Supporting your professional development courses, training and mentoring opportunities
Contents
2
Contents
3
Contents The AcademyWelcome 4
Our commitment to you 5
Academy mission statement 5
Mandatory training 6
Training Tracker 7
Continuing Professional Development (CPD) 8
Postgraduate medical education in the Academy 9
FY1 weekly teaching 10
FY2 weekly teaching 10
FY2 monthly teaching afternoons 10
Pastoral support 10
GPST teaching 11
Undergraduate education in the academy 11
Nurse students in the academy 12
Mentor/supervisor preparation 12
Mentor updates for nursing and midwifery mentors 13
Quality assurance 14
Regional study days 15
Research and development 16
Academy library 18
How to apply for internal courses 19
Clinical skills coursesClinical skills 20
Role specific mandatory training 22
Foundation skills programme 22
Assessment of a safe swallow 23
Cannulation 23
Community urinary catheterisation courses 23
Central Venous Catheterisation (CVC) management 24
Diabetes and blood glucose monitoring 24
Drug calculation tests 24
Falls prevention 24
Female catheterisation 24
Infection control 25
Interpretation of ECGs 25
I.V. medicine administration 25
Male catheterisation 26
NA ECG 26
NA induction 26
Nasogastric tube insertion and feeding 27
Observations and pain management 27
PICC maintenance workshops 27
Physical assessment and clinical examination (PACE) 27
Pressure area care 27
Return to acute care 28
Rhythm of life 28
Suprapubic re-catheterisation 28
Tissue viability 29
Tracheostomy management 29
Venepuncture 29
Verification of death 29
Medical device training 30
Wider Workforce (Bands 1-4)GWHFT foundation award for band 2 staff (clinical/non clinical) 32
NA updates 32
Clinical skills courses 33
Non clinical skills courses 34
ResuscitationABLS and AED - adult basic life support and automated external defibrillator 37
Advanced life support 37
European paediatric life support 37
Immediate life support 38
IMPACT course (Ill medical patient acute care and treatment) 38
Newborn basic life support 38
Paediatric basic life support 39
Paediatric immediate life support 39
REACT 39
Personal development Leadership and management training 41
Work and life skills 42
Professional and personal development training 42
How to find us and facilitiesHow to find us 44
Facilities 46
How to apply 47
The Academy
4
Great Western Hospitals NHS Foundation Trust
recognises the importance of learning and
ongoing development as a driving factor for
business success, individual satisfaction and
growth. We also recognise people learn all the
time and you will want to ensure what we are
delivering adds overall capability and capacity to
your organisation.
The hospital has experts spread across the
organisation who will provide you with a
solution to your learning and development
requirements, through our Academy.
I hope you will find us responsive to your
individual needs. We look forward to working
with you.
Oonagh Fitzgerald,Director of Workforce and Education
Great Western Hospitals NHS Foundation Trust.
Welcome
The Academy
5
SERVICE in the Academy We will:
• Be open in our
communication
• Demonstrate a “whatever it
takes” attitude
• Deliver an adaptive service
• Take pride in our work and
be role models
• Deliver a consistent,
efficient and high quality
service
• Uphold and demonstrate
national standards
• Be customer led regarding
all enquiries as significant
• Value all suggestions or
ideas
TEAMWORK in the AcademyWe will:
• Treat everyone as equal
and cooperate and support
across teams
• Try to understand each
other’s roles and collaborate
effectively
• Recognise excellence within
the team
• Be sensitive and
understanding of each
others needs, beliefs and
opinions
• We will be friendly and
supportive to each other
and to visitors
• Appreciate individual areas
of expertise and direct
queries accordingly
• Aim to inspire and
empower each other and
all those we teach
• Meet regularly and ensure
meetings include an
opportunity for all staff to
access and input
AMBITION in the AcademyWe will:
• Provide a consistently high
quality service
• Be proactive in influencing
service delivery
• Encourage and facilitate
effective communication
between the Academy and
all Trust staff
• Facilitate change in practice
in response to research
• Seek and investigate new
projects
• Facilitate personal and
organisational ambitions of
healthcare staff
RESPECT in the AcademyWe will:
• Respect colleagues’
knowledge and skills
• Respect individual
aspirations
• Recognise individual
challenges and provide an
environment where people
are comfortable value
difference
• Respect other people’s
workload and support if
required
• Respect the organisation
and marketplace
• Say ‘thank you’ and say
‘sorry’
• Treat others as we would
treat ourselves
Our commitment to youAcademy STAR Values
Academy mission statementWe aspire to deliver a dynamic service that meets the diverse needs of health and social care
colleagues. Through partnership and teamwork our ambition is to transform individuals
through practice based education, research and knowledge exchange. We respect the
uniqueness of each learner on their journey to self development and greater potential.
The Academy
6
Mandatory training
What is mandatory training?Mandatory training is any statutory or compulsory training that
the Trust requires its employees to undertake:
• to comply with the law (statutory) and requirements of
regulatory bodies
• to carry out duties safely and efficiently
• to protect staff, patients and public from harm
• to maintain competence in line with the required
professional standards.
Why is it important to an organisation? • Capability (ability to manage change) – clinical and non
clinical staff are able to respond in a timely and appropriate
fashion to incidents (fire, major incidents, outbreaks)
increasing patient and consumer confidence
• Currency (up to date evidenced-based knowledge) – clinical
staff become more familiar with the latest evidence-based
guidance leading to ensure more patients receive optimal
care
• Capacity (ability) – staff are able to deal with large and
complex workloads throughout the whole workforce
• Competence (safety) – all staff groups update their
knowledge, reducing the risk of injury to themselves, their
patients and visitors
• Confidence (within the local health economy) – all staff
groups work within an organisation that promotes a safer
working environment and confidence in services provided
Why it is important to an individual? Effective statutory and mandatory training delivers:
• Increased knowledge
• Practical skills development
• Closes the practice theory gap
• Informed and competent decision making.
The most important principle is that mandatory training, when applied to practice, makes a real difference to the quality of care and patient safety
The mandatory training that you are required to undertake
can be found on the Training Needs Analysis. In general those
people in patient facing roles will need to add two face to face
sessions, clinical mandatory training and vulnerable people
day. Any training provided face to face must be completed via
Training Tracker. Non-patient facing staff will need to attend
face to face fire training as well as Training Tracker.
Clinical mandatory trainingWho is the course for?All Trust clinical staff.
AimThis course is a mandatory training element to be completed
annually. It aims to improve knowledge and understanding,
change behaviours regarding maintenance of a safe
environment and safe practices when working clinically. All
training meets national guidelines and legislation for level 1
mandatory training for subjects as follows:
• adult basic life support
• fire training
• manual handling theory and practice/equipment training
• medical equipment training
• falls awareness
• infection, prevention and control and hand hygiene
• transfusion of blood and blood products
• information governance
• safer practice in medicines administration
• health and safety/major incident/Incident reporting and
investigation
• child protection level 1
• conflict resolution.
What does it involve?A study session involving lecture, practical sessions and
discussion and workbook/e-learning completion.
Other informationYou will be sent and asked to complete a pre-course workbook/
e-learning package to cover the theoretical subject matter.
The Academy
7
Training Tracker
Training Tracker is the name of the software we use to produce the modules online. We then transfer
data from Training Tracker to your Electronic Staff Record (ESR) where we also upload any face-to-face
training you have completed. Therefore, ESR is your training record NOT Training Tracker.
How do I access the e-learning system?Training Tracker is an external web-based system and can be
accessed via any PC with an internet connection. The address is:
http://smnhst.trainingtracker.co.uk
How do I get a user name and password for the e-learning system? Please contact [email protected]
How do I know which modules to choose?Please refer to the Academy’s Easy Guide to Mandatory
Training which can be found on the Intranet.
PLEASE NOTE: Just because you can see a module on Training
Tracker, does NOT necessarily mean you have to complete it.
They are not all mandatory.
Why can’t all of my mandatory training be completed online?Some mandatory training must be completed
face to face due to the nature of the topic.
When I go onto the modules some have ticks next to them. What do these mean?
The green ticks indicate that you have completed the
module and that it is in date.
The grey ticks mean that the module has expired and
you need to complete it again.
However, only the ESR report that your manager has can show when the face to face modules are in or out of date.
The Academy
8
To ensure the allocation of the funds supports Trust and
Directorate Business Plans and that training priorities are
identified, the Academy works with the directorate General
Managers to identify a process which supports this aim.
A panel meets monthly and consists of two representatives
from each directorate – nominated by the General Managers
or a corporate lead.
The process for requesting funding is as follows:
• Please complete a Training Request Form
(available from the Intranet) and send this to [email protected] in the Academy. Please remember
that your mandatory training must be up to date before your
application can be considered.
• Applications will then be submitted to the CPD panel and a
decision is made on whether funding is available.
• Once funding is agreed (you will be notified the day after
the panel meeting) you should forward the course supplier’s
application form to Phrynette so that a purchase order
can be raised and the correct funding information entered
onto the application. (In cases where funding is over £500
Phrynette will send you a Return of Service Contract for
signature and return).
Please note that applications should not be submitted
retrospectively or where courses have already been paid for in
advance by the member of staff.
Any applications for the University of the West of England
(UWE) should be completed online by using the following link
http://hsc.uwe.ac.uk/pqfapp
Continuing Professional Development (CPD)
The Academy holds an annual budget to provide training to non medical staff within the
Trust and this is supported by the Study Leave Policy.
The Academy
9
Postgraduate medical education in the Academy
The Postgraduate medical education team are responsible for the delivery of training programmes
for foundation trainees, core medical trainees, core surgical trainees, and higher multi-specialty
trainees within the Trust.
We provide pastoral as well as educational support for all
trainees and are also responsible for the training of all junior
doctors’ educational supervisors.
With strong links to other Trusts across the Deanery, we are the
first port of call for any junior doctor queries.
• Junior doctors’ induction
• Foundation programme management and co-ordination
• GP programme management and co-ordination
• Pastoral support
• E-portfolio training
• Educational supervisor training
• Clinical scenario, simulation and clinical skills workshops
• National PGME course provision.
Junior doctors’ inductionInduction for junior medical staff takes place in July and
August (there are some exceptions to this so please see the list
below). On your first day you will be welcomed to the Trust by
the Postgraduate Medical Education team. You will complete all
of your induction paperwork to ensure that you are legally able
to work, have access to our IT systems and will be paid on time!
During day one you will also receive Trust mandatory training
and take part in practical workshops on blood transfusion and
medical devices. After you have completed the induction in the
Academy, you will return to your ward and on day two receive
a specialty induction. You will have an induction to your
specialty each time you rotate to a new post.
The Postgraduate Education department will provide you
with an induction pack upon commencing your post. This will
contain all of the training information and provide you with
details of your training programme, induction requirements
and key contacts to help you with settling in at the Trust.
Inductions taking place outside of July and August:
• Paediatric specialty trainees
• General surgery higher specialty trainees
• Radiology specialty trainees
• Obstetrics and Gynaecology specialty trainees.
The Academy
10
FY1 weekly teachingThis weekly teaching programme takes place in the Academy
every Wednesday from 12.30pm-2pm or 2pm-5pm
Who is the programme for?• It is specifically designed for FY1 trainees and is linked into
the UKFPO curriculum.
What does it involve?• A number of peer-led workshops and didactic consultant
and external speaker presentations covering multidisciplinary
topics.
• Careers guidance, audit opportunities and preparation for
Foundation Year Two are also incorporated.
Other information• A minimum attendance rate of 70% of this teaching
programme is a requirement in order to achieve sign-off for
Foundation Year One.
FY2 weekly teachingThis weekly teaching programme takes place in the Academy
every Wednesday from 12.30pm-2pm.
Who is the programme for?• It is specifically designed for Foundation Year Two trainees
and is linked into the UKFPO Curriculum.
What does it involve?• A number of peer-led workshops and didactic consultant
and external speaker presentations covering multidisciplinary
topics.
• Careers guidance, audit opportunities and preparation for
speciality training interviews are also incorporated.
Other information• Each of these teaching sessions contributes one hour
towards the minimum standard of 60 hours teaching time in
order to achieve sign-off for Foundation Year Two.
• It is expected that all Foundation Year Two trainees will
attend a minimum of 70% of these sessions.
FY2 monthly teaching afternoonsWho is the programme for?• This monthly teaching programme is specifically designed
for FY2 doctors and takes place from 2pm-5pm and can be
based in departments as well as some sessions within the
Academy.
• It is specifically designed for Foundation Year Two trainees
and is linked into the UKFPO Curriculum.
What does it involve?• A number of specialty specific workshops and didactic
consultant-led presentations covering multidisciplinary topics.
• Careers guidance, audit opportunities and preparation for
speciality training interviews are also incorporated.
Other informationEach of these teaching sessions contributes three hours
towards the minimum standard of 60 hours teaching time
in order to achieve sign-off for Foundation Year Two. It is
expected that all Foundation Year Two trainees will attend a
minimum of 70% of these sessions.
Other medical speciality teaching sessions take place within the
Academy such as GP and Emergency Medicine.
Pastoral supportThe Postgraduate team are aware that sometimes trainees
may experience some difficulties with personal issues, career
planning, health problems, stress or difficulties with colleagues
and occasionally concerns about other colleagues.
Please remember that you do not have to deal with problems
on your own as we and the Deanery provide a number of
services to help. We are also only too happy to provide a
listening ear and appropriate direction when needed, so please
contact the Postgraduate Medical Education Manager on
01793 604165 or pop down to the office in the Academy for
a chat.
The Academy
11
Undergraduate education in the AcademyThe Swindon and North Wiltshire Academy
is one of seven Academies affiliated to Bristol
University Medical School. Each year we teach
376 students in the second, fourth and fifth
years of their undergraduate course. We also
have students from Oxford and Grenada
Universities and the Academy provides a formal
setting for learning and teaching for a wide
range of health care professionals.
The Great Western Hospital is an excellent
place to train as a medical student and we are
very proud of the educational programme we
offer. It is a new purpose-built hospital with
state of the art facilities for patients and staff.
We deliver a teaching programme based on the
Bristol Medical School curriculum, which is led
by unit co-ordinators and tutors appointed by
the University and the Trust.
GPST teachingWho is the programme for?Primary Care specific monthly teaching sessions for GPT1s and
GPST2s and weekly for GPST3s take place in the Academy and
are facilitated by the GP Training Programme Directors for the
Swindon patch.
What does it involve?Part of the sessions involve using the trainees’ secondary care
experience and relating this at a primary care level to help
prepare them for General Practice. As well as a primary care
focus, the GPST teaching provides specific emphasis relevant to
each GP training year as follows:
GPST1 - becoming independent learners
GPST2 - Applied Knowledge Test (AKT) examination preparation
and the ‘nuts and bolts’ of being a GP
GPST3 - Clinical Skills Assessment (CSA) examination
preparation and becoming independent practitioners.
Through this teaching we help to create newly qualified GPs
with the skills to make a success of their chosen speciality
career, producing high quality GPs committed to patient
centred care in all primary care settings with a commitment to
lifelong learning.
Other informationA minimum 70% attendance rate required for each training
year’s teaching programme in order to achieve Annual Review
of Competency Progression (ARCP) sign off at the end of
each year.
The Academy
12
Mentor/Supervisor support for pre-registration students (non
medical)
• Student Placement Support Team
• Placements
• Mentor/supervisor preparation
• Mentor updates
• Mentor support
• Student access to study days.
Student Placement Support TeamThe service is overseen by a Student Placement Support Team
which is made up of a Student Placement Manager and a
Student Placement Support Officer based in the Academy,
lower ground floor at The Great Western Hospital, Swindon.
Contact 01793 604168.
PlacementsThe Trust provides placements to nursing, midwifery and allied
health professional (AHP) pre-registration students across
Wiltshire in both acute and community settings.
All students need to have occupational health clearance, CRB
and an honouree contract provided if applicable before they
can have a placement within the Trust. Please contact the
Student Placement Support Team if you have a request for a
student placement and are unsure if this has been completed.
Mentor/Supervisor preparationWho is the course for?The single module interprofessional course is for nurses,
midwives and AHPs to facilitate workplace learning. It is a
requirement to have at least nine months’ experience in the
workplace.
AimTo prepare health and social care professionals for their role to
support and assess the learning of others.
Nursing and midwifery mentorsAll mentors of nursing and midwifery students need to
complete a recognised mentor qualification to mentor and
assess students (eg Facilitating Workplace Learning, Facilitating
Learning and Assessing in Practice). Staff can access this
module via Bournemouth University, University of the West
of England (UWE) or Oxford Brookes University. For further
information on this module and application pack/process
please contact the Student Placement Support Team.
Allied Health Professional supervisorsThere is an opportunity for AHP staff to access the Facilitating
Workplace Learning, or Facilitating Learning and Assessing
in Practice. Staff can access this module via Bournemouth
University, University of the West of England (UWE) or Oxford
Brookes University. For further information on this module and
application pack/process please contact the Student Placement
Support Team.
Nurse students in the Academy
The Academy
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Mentor updates for nursing and midwifery mentorsMentors of pre-registration nursing and midwifery students
also need to attend an annual update as per NMC
requirements. Mentor updates are held at the universities and
within Trust sites. Details of these can be found in placement
areas and on the intranet. Mentor updates can be arranged for
your area to coincide with team meetings – please contact the
Student Placement Support Team to discuss.
The Mentor Database is a live register and updated when staff
have attended an update – managers are sent these reports as
it is a requirement to update on an annual basis.
Who is the course for?Registered nurses/midwives with mentor qualification who
need to meet NMC requirement to update annually.
AimTo update the knowledge and skills needed to be an effective
mentor of pre-registration students.
What does it involve?It can be done in a variety of ways:
1. Face to face
2. Via HEI workbook
3. Via HEI online update
Other InformationUpdates are provided by OBU, UWE and Bournemouth (on
locations within the Trust and Universities). Mentors can attend
any of the updates provided – there is no requirement to
attend more than one per year. Details of these can be found in
placement areas and on the Intranet and University webpages.
Mentors of pre-registration nursing and midwifery students
also need to attend an annual update as per NMC
requirements. Mentor updates are held at the Universities and
within Trust sites.
We can arrange for updates in the placement area to coincide
with team meetings but a minimum number attending is
required – please contact the Student Placement
Support Team to discuss your requirements.
Mentor supportIf mentors need support with students please contact the
University or Student Placement Support Team at the earliest
opportunity.
For Bournemouth placement issues – please contact
Zoe Cowie on 01202 967345 or 07545420732
or email [email protected]
For OBU placement issues – please contact OBU
on 01793 437437
For UWE placement issues – please contact practice support
line on 0117 32 81152
Student access to study days
Students can also access some study days – contact Student
Placement Support Team in the Academy for further
information.
The Academy
14
Quality assurance
The Academy continually strives to assess and
improve the quality of the training we offer – by
setting high standards, we aim to perform well.
We actively engage with our students, partners and staff and
encourage feedback. The Academy action plan against bi-
annual audit results and evaluations to continuously develop
and improve the service. We strive to use our resources
effectively and imaginatively and to ultimately contribute to
improving opportunities and quality of care in the communities
we serve.
Here at the Academy we ensure that our services are fair and
accessible to all by compiling and examining equality data
annually.
The Academy is audited on a regular basis both internally and
externally:
• We will work to continuous quality assurance mechanisms,
service standards and be monitored by external assessment
(such as Ofsted, NVQ – awarding body – Edexcel).
• We will constantly strive to provide high quality college
facilities that are fit for purpose and accessible to all.
• We ask participants to evaluate all training offered. Such
evaluation is continually reviewed and used to inform future
provision.
• We audit all past attendees of courses every six months and
use results to plan improvements to provision.
• We undertake annual peer and expert reviews of all courses
and course material.
The Academy
15
All our study days follow and reflect guidance and targets from
legislative bodies, including the Department of Health and the
Care Quality Commission.
This ensures that our courses are legally robust, up to date,
topical and that they adhere to national standards and best
practice.
This also allows for healthcare professionals to share ideas and
all standards to be measurable and updated in response to
variety of specialists and professionals.
We advertise our study days broadly throughout England and
Wales to both acute and primary care establishments, as well
promoting changes and improvements in treatment and care
delivery.
Regional study days
The Academy team is committed to holding six large regional study days throughout the year,
which are aimed at all members of the multidisciplinary team and involve collaboration with
private care homes and charities.
The Academy
16
Research and development
The Research and Development department
exists to facilitate the strategic and cultural
development of research and innovation within
the Great Western Hospitals NHS Foundation
Trust and any commissioning partners.
Supported by robust operational governance,
the department will encourage high quality
research and innovation which delivers new
knowledge and understanding to improve
the provision and delivery of patient care,
treatment and quality of life.
Financial Support
Good Clinical Practice Training
Randomised Controlled
Clinical Trials
Open Door Policy
Quality of Life Questionnaires
Today’s Research for Tomorrow’s Care
One to one assistance with the Integrated Research
Application System (IRAS)
For more information
call extension 5566
Monitoring and Ongoing Guidance
Department of Health Endorsed
Research
Genetic Studies
Grant Application Assistance
The Academy
17
Research at the Trust has progressively increased over the
last five years. This has allowed more of our staff to become
involved in facilitating research projects and offers more of our
patients the opportunity to access innovative new treatments.
All staff at the Trust have a role to play in research, from
actively recruiting and treating patients as part of a research
project, to advising the relevant research team that a
participating patient has been admitted to their ward.
The research we are involved in ranges from clinical trials
of an investigational medicinal product to quality of life
questionnaires and genetic studies with minimal or no
interventions.
The Research and Development (RandD) department, situated
in the Academy, offer support and assistance to all members
of staff whether you are looking to run your own research
project as part of an academic qualification; you have a valid
research question arising from your role at the Trust and wish
to substantiate your theories or; you are interested in actively
participating in a multi-centre research project running in a
number of other trusts.
Our team are trained to assist with completing applications
for the essential approvals required to run your research. We
have access to experts who can assist you with research design
and grant applications for larger project ideas. We can advise
you regarding retaining mandatory paperwork to provide a
clear and accountable audit trail for both internal and external
monitors.
Once your project is approved, RandD collect recruitment
data from you and can offer guidance on improving your
recruitment rate should you need it. We have a growing
research-active population within the Trust, some with many
years experience of running research projects, who are happy
to support and mentor new researchers.
For further general information or more details on how to get
involved please contact:
RandD Coordinator – Ext 5565
RandD Manager – Ext 5566
RandD Administrator – Ext 5152
The Academy
18
Academy Library
The library is open to all staff and students
from the hospital and the surrounding
healthcare community.
We provide access to information for
research, study, professional development
and lifelong learning.
Training is also provided with regard to
accessing online databases and other
resources or simply how to reference that
book or article for your essay.
Library catalogue www.swims.nhs.uk
for books and journals around the region
Interlibrary loan/copying
facilities
Study space and computers
Journals - in print and online
Open 24 hours
Books
Online resources at
www.evidence.nhs.uk For Medline, Cinahl
online journals, books and much
more!
Email us at [email protected]
For more information call
extension 4593/6
The Academy
19
MembershipAll staff and students from the hospital and the surrounding
healthcare community are welcome to join the library. Please
complete a registration form on your first visit to the library.
If you are unsure of your eligibility to use the library, please ask
at the enquiry desk.
LocationLower ground floor, next to the Academy and Bookends
Coffee Shop.
Opening times8.30am to 5.00pm Monday to Friday
24 hour access is available via swipe card system.
Facilities and services:• Journals – a wide collection in the library and over 1,000
online via www.evidence.nhs.uk
• Books, reports and DVDs
• Databases (Medline, Cinahl etc) on www.evidence.nhs.uk
• Internet and nhs.net access
• Study facilities – over 50 spaces available with 27 computers
• Document request service
Majority supplied free of charge from other
healthcare libraries
British Library requests are provided for a charge.
Copies made from journals held in the library are
charged at 5p per page
• Literature search and enquiry service
• Library, database or information related training for
groups or individuals
• Photocopying/printing facilities at 5p per page
Please ask library staff for more information on the services provided by the Academy Library.
How to apply for internal courses
Please complete the Academy application for
internal training (available at the back of this
prospectus) or
E-mail: [email protected]
For dates and more information regarding
individual courses check the Academy
intranet page.
Clinical skills courses
20
Clinical skills
The Academy clinical skills training team
deliver over 20 training courses where
clinical skills are taught using realistic,
life-like manikins in simulated clinical
situations. Staff can therefore practice their
skills in a supportive environment.
Initial training, refresher training or skills
updating are available within the Academy
and in appropriate clinical areas. In
addition the team offer a wide range of
other services.
Developing Competency/Policy
and standards
Regional study day and conferences
Development of new job roles
Medical Device support
and training
Introduction of new staff
Student and Mentor update and support
Clinical supervision
Preceptorship for newly
qualified staff
E-learning and workbooks
For more information see
Academy intranet site
Clinical skills courses
21
The training of all healthcare professionals in basic clinical skills
has changed considerably over the past few years.
The Trust has invested in a purpose-built, multidisciplinary
training suite – The Academy – in which a wide range of
clinical skills can be taught using realistic, life-like manikins in
simulated clinical situations.
This provides an opportunity for staff to practise their skills in a
supportive environment.
Initial training, refresher training or skills updating are all
available within the Academy and in appropriate clinical areas.
Training can be organised individually or on a group basis. We
also offer flexible hours across evenings and weekends.
Informal visits and discussions are particularly encouraged.
This might involve finding out more about particular training
formats or just having the chance to talk things through with a
skilled practitioner/trainer.
‘You must keep your knowledge and skills up to date throughout your working life…. You should regularly take part in educational activities which maintain and develop your competence and performance’
Good Medical Practice: A Draft for Consultation. GMC. 2005
The Academy offers a broad array of clinical skills which are
accessible to all disciplines. These courses are regularly updated
and developed to move with changing research and legislative
drives. We draw upon the skills of a range of experienced
practitioners to deliver the highest standard of information and
care related subjects.
We also work in partnership with other educational facilities
to enable us to provide access to specialist training within the
local area.
‘You must have the knowledge and skills for safe and effective practice when working without direct supervision…. You must recognise and work within the limits of your competence…. You must take part in appropriate learning and practice activities that maintain and develop your competence and performance’
Nursing and Midwifery Council, The Code – Standards of conduct, performance and ethics for nurses and midwives (April 2008)
Clinical skills courses
22
Role specific mandatory trainingWho is the course for?Conflict resolution Level 2 is for all staff
who work in high risk areas such as ED
and community setting.
AimTo extend knowledge and understanding
gained from Level 1 training explaining
what may cause conflict and how best to
deal with a variety of situations.
What does it involve?A study session involving lecture/
discussion and a skills workshop.
Other informationYou will be sent and asked to complete a
pre-course workbook/elearning package
to cover the theoretical subject matter.
Foundation skills programmeWho is the course for?Newly qualified and registered staff.
AimThis course provides a structured process
for the preceptorship and development
of newly qualified professional
healthcare staff. You will also be
allocated a Preceptor in the clinical
setting who will:
• demonstrate best practice
• provide support, guidance and
encouragement
• positively challenge aspects of your
practice
• identify and discuss concerns
• facilitate reflection on your work
• feedback observed practice
• identify areas for development.
What does it involve?The course is run over seven months. The
course is a comprehensive programme
including the following:
• organisational awareness
• clinical skills development – including
IV drug administration, NG feeding,
PICC lines, ALERT
• Personal Professional Development
• practical and theoretical assessment
• certification of successful completion.
What does it involve?Discussion and practical sessions. There
are Trust competencies available which,
after a period of supervised practice,
may be used to assess competency in the
workplace.
Aseptic trainingWho is the course for?NAs who have achieved NVQ2 or
QCF2 or have completed the GWHFT
Foundation Programme (level 2).
AimCompetency based training to provide
you with the skills required to perform
simple wound dressings using ANTT.
What does it involve?A study session involving lecture/
discussion/practical – with accompanying
competency to be completed in the
workplace.
Other informationYou are required to complete a pre-
course workbook before the day which
should be given in for marking one week
before the course. The workbook is
available from the Academy.
See the Royal Marsden Manual of
Clinical Nursing Procedure (8th Edition).
The training is one-off.
The competency must be updated in the
workplace every two years.
Clinical skills courses
23
Assessment of a safe swallowWho is the course for?For all registered staff who care for
patients who require assessment of a
safe swallow.
AimThis course aims to improve knowledge
and understanding of and management
of the patient. The topics covered will
include:
• anatomy and physiology of the mouth,
throat and neck
• normal swallowing mechanism
• reasons for swallowing difficulties
• trouble shooting
• assessing swallow capability
• equipment, and accessories
What does it involve?A study session involving lecture/
discussion/practical.
CannulationWho is the course for?Registered nurses, midwives, ODPs,
EDAs, and assistant practitioners.
AimTo provide a combination of lectures
and hands on practical skills to safely
and competently perform peripheral
intravenous cannulation.
What does it involve?A study day involving lecture/
practical session – with accompanying
competency to be completed in the
workplace.
Other informationParticipants are required to complete
a pre-course workbook (available from
the Academy) which provides you with
underpinning knowledge prior to the
study day. This should be handed in one
week prior to the course.
Community urinary catheterisation coursesWho is the course for?The course is open to all trained staff.
Part one consists of two e-learning
modules. Part two is a practical session.
What does it involve?The e-learning modules can be
accessed via any computer with internet
access. The web address is www.corelearningunit.nhs.uk. Once you
have accessed the site you will need to
register your details to create an account.
Each module should take approximately
45 minutes to complete. The two
modules to be completed are:
1 UC Preventing Healthcare Associated
Infections Associated with Long-term
Urinary Catheters
2 UC Preventing Healthcare Associated
Infections Associated with Short-term
Urinary Catheters.
When you have completed the modules
please print out your certificates as you
will need to bring them to the practical
session which takes place at Salisbury
Hospital and lasts about an hour. To
book a practical session please contact
the Academy Administrator.
Tel: 01985 220724 or Email: [email protected]
Clinical skills courses
24
Central venous catheterisation (CVC) management Who is the course for?
Registered nurses, doctors, and midwives.
What does it involve?Study Day involving lecture/practical
session – with accompanying
competency to be completed in the
workplace.
AimTo provide knowledge in the care of a
patient with a CVC including:
What is CVC? Complications, Dressing
Options, Sites, What can a CVC be used
for? Maintaining Catheter patency.;
Removing a CVC; Meds and Fluid
Administration; Types of CVC; Patient
Management; CVP Measurement;
Insertion of a CVC.
Other information Further information can be obtained
from Policy for the Scope of Professional
Practice and Competency Standard –
Management of a patient with a Central
Venous Catheter (CVC). The competency
must be updated in the workplace every
two years.
Diabetes and blood glucose monitoringWho is the course for?
For NAs who have received or are
booked to receive Blood Glucose
Monitoring Training, NAs who have
achieved NVQ Level 2 in healthcare
related topics. assistant practitioners
and EDAs.
AimTo provide competency based training
with theory and practical demonstrations
for the following:
• diabetes physiology
• control of blood sugar levels
• documentation.
What does it involve?A study session involving lecture/
discussion/practical – with accompanying
competency to be completed in the
workplace.
Other informationSee the Royal Marsden Manual of
Clinical Nursing Procedure (8th Edition).
The training is one off.
Nursing Auxiliaries should have attained
NVQ Level 2 or equivalent.
The competency must be updated in the
workplace every two years.
Drug calculation testsWho is the course for?For those undertaking the IV
Administration compentency.
AimPrior to attending the study day staff
should complete a drug calculations
practice paper in the drug calculations
workbook.
100% mark is required for attendance
on the IV Medicine Administration Study
Day. If you do not achieve 100% on the
day you will be given the opportunity to
retest within the near future.
Falls preventionWho is the course for?For all staff who work directly with
clients/patients in the health and social
care sector.
AimTo include who is at risk, a team
approach, importance of risk assessment,
importance of taking a history, how a fall
affects a patient/client.
Female catheterisationWho is the course for?NAs who have achieved NVQ 3 or QCF
3 and who have a signed, completed
competency for aseptic non-touch
technique.
AimCompetency based training to provide
you with the skills required to safely
perform female catheterisation.
What does it involve?Theory and practical session covering all
aspects of catheterisation.
Other informationSee the Royal Marsden Manual of
Clinical Nursing Procedure (8th Edition).
The training is one off.
Nursing Auxiliaries should have attained
NVQ Level 3 or equivalent.
The competency must be updated in the
workplace every two years.
Clinical skills courses
25
Infection control – in-depth training for auxiliaries and ward staff Who is the course for?All staff who work directly with clients/
patients in the health and social care
sector.
AimThis course is to improve knowledge,
practical skills, influence positive
behaviour and increase understanding
of how to prevent and control infection
when working in the health and social
care sector. Topics include:
• hand hygiene
• prevention and treatment of sharps
injuries
• waste management
• universal precautions.
What does it involve?The programme is over half a day
and involves lecture, discussion and a
practical ‘hand washing’ session.
This includes a self directed learning
workbook.
Interpretation of ECGsWho is the course for?All staff who may be involved in
recording and interpreting ECGs.
AimTo provide a competency based
training with theory and practice of the
following:
• reading and interpreting an ECG and
relevant documentation
• accountability and competence in
interpreting the results of an ECG.
What does it involve?A study session involving lecture
discussion/practical – with accompanying
competency to be completed in the
workplace.
Other information Suggested reading of the anatomy and
physiology of the cardiac muscle and
the cardiac conduction cycle would be
beneficial prior to the course date.
IV medicine administrationWho is the course for?Registered nurses, midwives and ODPs
who are wanting to take on the role of
intravenous medicine administration.
What does it involve?Study day involving lecture/practical
session with accompanying competency
to be completed in the workplace.
AimTo provide training in clinical risk, NPSA,
incidents and near misses, infection
control, accountability and competency.
To provide practical issues in giving IV
medicines, anaphylactic shock, risks and
benefits of IV therapy.
Other informationYou will need to attend a drugs
calculation test and obtain 100%. You
will also need to complete a pre-course
workbook. The competency must be
updated in the workplace every two
years.
Clinical skills courses
26
Male catheterisationWho is the course for?Doctors, registered nurses, assistant
practitioners and EDAs.
AimTo provide a combination of lectures and
practical skills including:
• reasons for catheterisation and patient
assessment
• the implications
• risks and contraindications
• product selection
• infection control
• accountability and competence.
What does it involve?A study day involving lecture/
practical session – with accompanying
competency to be completed in the
workplace.
Other informationSee the Royal Marsden Manual of
Clinical Nursing Procedure (8th Edition).
The training is one off.
The competency must be updated in the
workplace every two years.
NA ECGWho is the course for?Nursing auxiliaries, assistant practitioners
and EDAs.
AimTo provide competency based training
with theory and practice of the
following:
• recording an ECG and relevant
documentation,
• accountability and competence.
What does it involve?A study session involving lecture/
discussion/practical – with accompanying
competency to be completed in the
workplace.
Other informationSee the Royal Marsden Manual of
Clinical Nursing Procedure (8th Edition).
The training is one off.
Nursing Auxiliaries should have attained
NVQ Level 2 or equivalent.
The competency must be updated in the
workplace every two years.
NA induction (three days)Who is the course for?Newly recruited nurse auxiliaries who
have not worked for the Trust as an NA
in the past 12 months.
AimIntensive training to equip nursing
auxiliaries/health care support workers
with the range of knowledge and skills
needed to safely and competently
commence work in the clinical area.
Other information There is a workbook to accompany the
session. Completion of the Workbook
contributes towards the NVQ2 in Health
and Social Care.
What does it involve?Practical sessions, lecture, discussion,
quizzes, workbooks over three days.
Clinical skills courses
27
Nasogastric tube insertion and feedingWho is the course for?All registered staff.
AimTo inform staff about the correct
insertion techniques for NG tubes and an
increased knowledge regarding feeding
regimes.
Observations and pain management Who is the course for?Staff who have NVQ/QCF Level 2 or
have completed the GWHFT Foundation
Programme (Level 2).
AimTo provide competency based training.
Theory and practice for the following:
• anatomy and physiology
• blood pressure
• respiration rate
• temperature
• pulse measurement
• SOS scoring and documentation
• pain assessment.
What does it involve?A study day involving lecture/practical
session.
Other informationYou must complete a pre-course
workbook (available from the Academy)
which provides you with underpinning
knowledge prior to the study day. This
should be handed in one week prior to
the course.
The associated competency must be
updated in the workplace every two
years.
PICC maintenance workshopsThis course is for maintenance of lines ONLY and does not cover insertion of lines and drug administration.
Course contentTroubleshooting and management of
complications, maintaining catheter
patency – flushing, patient management,
dressing options.
Physical Assessment and Clinical Examination (PACE)This short course is appropriate for
those wishing to develop and enhance
their skills of physical assessment in a
systematic way. Other aspects of the
patient assessment process are also
considered, so it is advantageous to have
knowledge of the broader aspects of
patient assessment.
The course includes practical skills linked
to physical examination, covering the
various systems of the human body and
exploring anatomy and physiology in
depth.
The course runs over seven weeks, with
an online examination within six weeks
of the last day of delivery. There is an
expectation that students will devote
time to study in their own time.
Pressure area careWho is the course for?All staff who work directly with clients/
patients in the health and social care
sector.
AimTo include what is a pressure sore, causes
and grading of pressure sores. Prevention
and technological interventions. The
effect on patients and identifying who
is at risk. Holistic treatment of patients
with pressure sores.
Promoting bowel healthCourse contentAnatomy and physiology; causes
and symptoms of bowel dysfunction;
bowel assessment and documentation;
medication and treatments; lifestyle
advice.
Clinical skills courses
28
Return to acute care The Return to Acute Care course
provides a structured process for the
induction and development of registered
nurses who have not worked in the
acute setting in the UK recently.
We recognise that the role of the acute
nurse today requires a significant level of
specific knowledge and skills which are
delivered autonomously with confidence
and competence.
If you wish to pursue a career in the
acute hospital environment and have a
current live NMC Registration, but lack
confidence or recent acute experience –
then this is the course for you!
The course is run over 14 weeks in total,
one full day per week. This will alternate
between one week of theory and one
week on a practical ward placement.
You will be allocated a ward where you
will be supported and supervised in the
clinical setting.
This will include:
• demonstration of best and current
practice
• hands on care delivery
• support, guidance and encouragement
• positively challenging the aspects of
the your practice in conjunction with
your peers
• identification and discussion of
concerns
• reflection on your work and
development
• feedback of observed practice
• establishment of your areas of
competence
• identification of areas for development
• agreement and plans for future
activity.
The Return to the Acute Setting (RAC)
course is a comprehensive programme
including the following:
• organisational awareness
• clinical skills development
• clinical assessment and management
• personal professional development
• practical and academy assessment
• certification of successful completion
We have developed a set of written
standards which you will work though
during your course which is a template
of expectations which can be measured
and reviewed. You will have tutorial
time with the course leaders as well as a
mentor in your clinical area to assist you
with these.
Successful completion of the course
will allow you to access the accelerated
pathway for employment within the
Trust.
For further details and an application form please contact: 01793 604438.
Rhythm of lifeWho is the course for?All staff who are involved with in-depth
interpretation of ECGs and diagnosis.
AimTo provide a combination of lectures and
practical skills including:
• anatomy and physiology, performing
an accurate ECG
• interpreting the ECG
• atrial rhythms
• ventricular and junctional
• myocardial infarction and ischaemia,
bundle branch blocks
• AV block
• case studies and review.
What does it involve?A study session involving lecture/
discussion/practical.
Suprapubic re-catheterisationWho is the course for?Registered staff, Assistant Practitioners
and EDAs.
AimCompetency based training to prepare
staff to take on the role of managing
Suprapubic catheters. A combination
of lectures and practical hands on skills
to safely and competently perform re-
catheterisation of suprapubic catheters.
What does it involve?Theory and practical session with
accompanying competency to be
completed within the workplace.
Other informationYou must complete a pre-course
workbook (available from the Academy)
prior to the study day. This should be
handed in one week prior to the course.
Clinical skills courses
29
Tissue viabilityManagement of patients with complex wounds: diabetic wounds,
malignant wounds, wet wounds and
rheumatoid patients.
Wound assessment and healing: basic wound management including
aseptic technique and basic bandaging.
Wound healing and tissue repair conference: management of patients
with wounds from bone to epithelium.
Skills workshop - larvae therapy,
NPWT, coban bandaging, pressure relief
and dopplers.
Management of patients with leg ulcers.
Tracheostomy managementWho is the course for?For all members of the multidisciplinary
team, including registered nurses,
nursing auxiliaries (NVQ Level 3 only),
doctors and physiotherapists.
What does it involve?Study day involving lecture/practical
session practical with accompanying
competency to be completed in the
workplace.
AimTo provide lectures and scenarios
including knowledge and skills relating
to caring for the patient with a
tracheostomy including:
• what is a tracheostomy?
• types of tracheostomy
• contraindications
• patient care
• advantages and disadvantages
• methods of insertion
• complications
• oxygen therapy/humidification.
VenepunctureWho is the course for?Registered nurses, midwives, ODPs,
EDAs assistant practitioners and nurse
auxiliaries who have completed the NVQ/
QCF Level 3 with the opportunity to
practice this skill on a regular basis.
What does it involve?Study day involving lecture/practical
session with accompanying competency
to be completed in the workplace.
AimTo provide a combination of lectures and
hands on practical skills including:
• legal issues
• professional issues
• infection control issues
• anatomy
• potential complications and risks
• patient safety
• equipment
• understanding the process of blood
taking.
Other informationParticipants are required to complete
some self directed learning prior to
the day.
Verification of deathWho is the course for?Staff who require verification of expected
death skills.
AimTrust policy and legal issues; categories
of death; scope and responsibilities;
procedures; definitions and processes;
clinical examination following expected
death; action to be taken as a result of
death; verification of death guidelines;
communication with relatives.
Medical device training
30
Medical device training
Medical device training can offer face to face
training or workbook/e-learning package, on a
range of equipment used across the trust.
Medical device training CNS can also offer
general equipment support/advice and advice
for establishing training for specialist equipment
along with clinical competency assessment
where required.
IV Infusion Device Training and
Competency Assessment
Feed Pump Training and Competency
Assessment
Beds/Mattress Training and Support
Assistance and Support Arranging Specialist Equipment Training
Flowtron Training and Support
For Training Information and
Support or General Equipment Training
Advice Call
Ext 5912 or Bleep 1182
POC Device Training and Competency
Assessment
Medical device training
31
The team are presently developing our own DVD learning
modules and plan to ensure that in time we have this resource
for all equipment where training is our responsibility as we feel
the best way to understand and learn about equipment is if
you can see it in practice.
The DVD will be linked to Training Tracker so you will watch
this as part of update training but please be advised you must
return to Training Tracker to complete any assessment or print
off an assessment and complete and return as indicated on the
document for your records to be updated.
Mini guides can be found on the intranet which provide a
mini guide to devices for update purposes or for supporting
information following training and do not replace full training
via face to face or e-learning as required.
Graseby 500/505 volumetric pump
Asena GH syringe driver
Asena CC syringe driver
Omnifuse PCA pump
Bodyguard 545 epidural pump
Nutricia feed pump
Asencia blood glucose meter
Abbott blood ketone meter
Beds and mattress pressure prevention flow chart
Trinova full dynamic replacement therapy mattress
Viaclin overlay mattress
Flowtron – under development
Bladder scanner – under development
Virtuoso full dynamic replacement Therapy mattress – under development
Wider w
orkforce (Bands 1-4)
32
The Academy Bands 1-4 team provide internal and external training related to role specific
and life skills specifically for Bands 1-4 working in clinical and non clinical areas. We offer a
dedicated area in the library known as the “Learning Zone” especially for the use of Bands 1-4.
We provide advice and guidance on an individual basis with regard to ongoing development
and skills training.
GWHFT foundation award for Band 2 staff (clinical/non clinical)Who is the course for?The course is designed for all Band 2 staff in the Trust that have
not completed a NVQ/QCF Level 2 within their role.
AimTo prepare Band 2 staff (clinical and non clinical) with the
extended knowledge and skills required to enhance their work
within the team.
What does it involve?The course will involve four study days over six months. Each
study day will involve core skills essential to daily practice.
The candidate will be expected to complete workbooks,
assignments and reflective diaries, some of which will be
in their own time. All candidates will require a mentor and
be expected to work with them to complete associated
competencies.
Other information (pre-course requirements) Literacy and numeracy will be expected to be at Level 1.
NA updates These are designed for all nursing auxiliaries and health care
support workers to provide an update on current issues
and practice within the health care setting. This will include
accountability, privacy and dignity and record keeping.
Wider workforce (Bands 1-4)
Wider w
orkforce (Bands 1-4)
33
ObservationsThis session is for any NA or HCA who
has been in post for at least 6 months
who needs to take observations on
a regular basis as part of their role.
The course will cover anatomy and
physiology, blood pressure, respirations,
temperature, pulse, SOS scoring and
documentation of observations. Pain
assessment and management are also
included.
You must complete a pre-course
workbook (available from the Academy)
which provides you with underpinning
knowledge prior to the study day. This
should be handed in one week prior to
the course. To book please complete an
application form.
Recording ECG [How to take an ECG]
This session is for any NA or HCA
who has been in post for at least six
months who needs to take ECGs on a
regular basis as part of their role. The
course includes how to record and
ECG and relevant documentation. You
must complete a pre-course workbook
(available from the Academy) which
provides you with underpinning
knowledge prior to the study day. This
should be handed in one week prior to
the course. To book please complete an
application form.
Aseptic techniqueThis session is for any NA or HCA who
has a Level 2 NVQ/QCF in Health or the
GWH Foundation Award who needs
to renew simple dressings on a regular
basis as part of their role. The session
includes the theory behind ANTT and
includes a practical demonstration. You
must complete a pre-course workbook
(available from the Academy) which
provides you with underpinning
knowledge prior to the study day. This
should be handed in one week prior to
the course. To book please complete an
application form.
Blood glucose monitoringThis session is for any NA or HCA who
has a level 2 NVQ/QCF in Health or the
GWH Foundation Award who needs
to obtain a blood glucose reading on a
regular basis as part of their role. The
session includes theory and practical
demonstration on how to use the
blood sugar monitor as well as diabetes
physiology. To book please complete an
application form.
Female catheterisation This session is for any NA or HCA
who has a level 3 NVQ/QCF in Health
and obtained the aseptic technique
competency who needs to perform
female catheterisation on a regular basis
as part of their role. The session teaches
candidates the theory behind female
catheterisation and includes a practical
demonstration. You must complete a
pre-course workbook (available from
the Academy) which provides you with
underpinning knowledge prior to the
study day. This should be handed in one
week prior to the course. To book please
complete an application form.
VenepunctureThis session is for any NA or HCA who
has a level 3 NVQ/QCF in Health who
needs to take venous blood on a regular
basis as part of their role. The session
includes lectures and hands on practical
skills including, legal issues, professional
issues, infection control issues, anatomy,
potential complications and risks, patient
safety, a selection of equipment and
understanding the process of blood
taking. You must complete a pre-course
workbook (available from the Academy)
which provides you with underpinning
knowledge prior to the study day. This
should be handed in one week prior to
the course. To book please complete an
application form.
CannulationThis session is for any assistant
practitioner who has a foundation
degree or equivalent who needs to
cannulate on a regular basis as part
of their role. The session includes
lectures and hands on practical skills
including legal issues, professional
issues infection control issues, anatomy,
potential complications and risks,
patient safety, a selection of equipment
and understanding the process of
cannulation. You must complete a
pre-course workbook (available from
the Academy) which provides you with
underpinning knowledge prior to the
study day. This should be handed in one
week prior to the course. To book please
complete an application form.
Male catheterisationThis session is for any assistant
practitioner who has a foundation
degree or equivalent who needs to
catheterise on a regular basis as part
of their role. This session includes the
theory behind male catheterisation and
includes a practical demonstration. You
must complete a pre-course workbook
(available from the Academy) which
provides you with underpinning
knowledge prior to the study day. This
should be handed in one week prior to
the course. To book please complete an
application form.
Clinical skills courses
Wider w
orkforce (Bands 1-4)
34
Medical terminologyThis session is designed for anyone
who would like to learn how to master
medical terminology. You must complete
a pre-course workbook (available from
the Academy) which provides you with
underpinning knowledge prior to the
study day. This will need to be submitted
one week prior to the course. Failure to
do so will result in you being unable to
do the course.
Minute takingThis course will take you through the
process of managing meetings in a
healthcare environment. The half day
covers setting up meetings, managing
the agenda and taking minutes. You
must complete a pre-course workbook
(available from the Academy) which
provides you with underpinning
knowledge prior to the study day.
Literacy and numeracyThe Academy works with an external
provider to give staff the opportunity to
develop the skills in literacy, numeracy
and IT training. We can provide initial
assessment in literacy and numeracy
and advice on the next steps. For further
information please contact the Academy.
ApprenticeshipsThe Academy works with several
different external providers to give
existing staff and new recruits the
opportunity to undertake non clinical
apprenticeships in customer service,
business and administration, medical
administration, team leading and
management. Apprenticeships have an
eligibility criterion and may be subject to
additional funding from August 2013.
If you are interested in undertaking
yourself or you are a manager interested
in employing an apprentice please
contact Academy for more information.
Non clinical skills courses
Resuscitation
35
Resuscitation service department
The Resuscitation department offers a
wide spectrum of training courses enabling
clinicians to be confident in the recognition
and treatment of sick patients, prevention of
cardiorespiratory arrest and develop quality
resuscitation techniques. Resuscitation
Officers offer clinical support across the
Trust at adult and paediatric emergency
team calls.
Contact us regarding any resuscitation
advice or resuscitation equipment provision.
Adult Basic Life Support
ALERT
Immediate Life Support
European Paediatric Life Support
Paediatric Immediate
Life Support
Advanced Life Support
IMPACT
For resuscitation information
call extension 4535
For course bookings call extension
4425
For more information call extension
4440
Resuscitation
36
Resuscitation training
• providing quality resuscitation services training
• delivered by qualified clinical trainers who are expert in their field.
• tailored to the specific needs of the work place
• compliant with internationally recognised standards
• aimed at saving lives
The resuscitation service at the Trust is more than just a
training department. Our aim is to offer a service individually
tailored to meet the needs of a variety of organisations and
ensure a comprehensive approach to the “Chain of Survival.”
Simulation trainingThe Trust has both a SimMan™and a SimBaby™ which offers
more exposure to simulated critical incidents in a controlled
and supportive environment. These highly technical training
aids provide realistic anatomy and clinical functionality so that
they can be used to simulate a variety of emergency scenarios.
There is also a video de-brief capability.
Our partnershipsWe have been providing a service to a number of professional
organisations for many years. These include commissioners,
dentists, GPs, local authorities, other government organisations
and private companies. We are always willing to look at
forming new partnerships, assessing training requirements and
delivering planned programmes.
Resuscitation officers/trainersAll our instructors hold the Resuscitation Council (UK)
approved certification and all have backgrounds in acute adult
and paediatric care.
They all also carry emergency pagers and regularly attend
medical emergencies, including supporting staff, assisting in or
leading cardiac arrest management.
Courses and programmesWith increasing pressures for organisations to meet clinical
governance requirements, along with an increasing awareness
of the public regarding the use of life saving procedures, we
can provide comprehensive training packages to suit all levels
from basic through to advanced, from neonates to adults. The
aim is to ensure that your staff, equipment and processes are
in place and are ready to respond to all emergency situations.
EquipmentWith a thorough knowledge of the suppliers and
manufacturers of both clinical resuscitation and training
equipment, the Resuscitation Officers are happy to advise and
train on appropriate and recommended equipment. We also
ensure that all equipment in use is maintained, updated and
compliant with current guidelines. We hold a large supply of
manikins and equipment to provide training for emergencies of
all ages from baby to adult.
Resuscitation
37
ABLS and AED – Adult Basic Life Support and Automated External DefibrillatorWho is the course for?Nursing, medical staff, nursing auxiliaries
and allied health professionals.
AimFor staff to learn the skill of Adult Basic
Life Support. Also to understand the
concept of the recognition of the sick
patient using the Swindon Outreach
Score (SOS) and know the procedure for
calling the Resuscitation team.
This session covers assessment of the
unconscious adult
• assessment of Airway, Breathing and
Circulation
• the skills required for performing
Cardiopulmonary Resuscitation
including artificial ventilation and chest
compressions
• the use of a pocket mask/bag valve
and mask/resuscitation trolleys/
recovery position/choking procedure
and SOS
• use of Automated External Defibrillator
What does it involve?Two hour lecture and practical session.
Alternative trainingBespoke work based sessions can
be arranged. Contact us for more
information.
Advanced life supportWho is the course for?This course is designed for healthcare
professionals who will be expected to
apply advanced life support in their
clinical role. Appropriate participants
include doctors and nurses working in
critical care areas (eg ED, CCU, ICU,
HDU, operating theatres, medical
admissions units) or on the cardiac
arrest/medical emergency team and
paramedics. All applicants should hold
a current clinical appointment and
professional healthcare qualification.
AimTo prepare senior members of a
multidisciplinary team to manage peri-
arrest situations and to treat the patient
until transfer to a critical care area. The
complexity and management of cardiac
arrest situations, including decision
making and effective communication
with the team and the patients relatives,
is included.
What does it involve?Two day course consisting of lectures,
teaching scenarios, demonstrations,
skill stations, group discussions and
workshops. Continuous assessments
with further practical formal assessment
and multiple choice questions paper on
the second day.
Other informationThis course is accredited by Resus
Council (UK). It is expected that all
candidates are competent in performing
basic life support (BLS) and this MUST be
achieved prior to attending.
We also offer 1 day e-ALS courses that
combine e-learning with a one day face
to face session.
European paediatric life supportWho is the course for?Healthcare professionals who would
be expected to undertake advanced
paediatric life support as part of their
clinical duties, or to teach them on a
regular basis. Specifically doctors, nurses
and paramedics working in direct contact
with children. All applicants should
hold a current clinical appointment and
professional healthcare qualification.
Medical students in their final year of
training can be accepted as candidates
provided they do not exceed 10% of the
total number of candidates.
AimTo prepare members of a
multidisciplinary team in the
management of a seriously ill infant
or child. Includes basic life support,
airway management, circulatory access,
fluids and drugs used in a paediatric
emergency. Cardio respiratory arrest, ALS
algorithms, trauma and newborn.
What does it involve?Two day course consisting of lectures,
teaching scenarios, demonstrations,
skills stations, workshops and group
discussions. Continuous assessment with
further formal practical assessment and
MCQ paper on the day.
Other informationThis course is accredited by Resus
Council (UK). Pre-course preparation is
required.
Resuscitation
38
Immediate life supportWho is the course for?Registered nurses, doctors, dentists and
cardiac technicians.
AimTo provide ABCDE assessment, basic life
support, simple airway management and
safe defibrillation (manual and/or AED)
enabling the management of patients in
cardiac arrest until arrival of the Medical
Emergency team and to participate as a
member of that team.
What does it involve?A one day course consisting of lectures
and practical sessions.
Other informationThis course is accredited by Resus
Council (UK). Annual update required by
attending ILS re-certification course.
Please call 01793 604425 for
recertification session dates.
IMPACT course (Ill Medical Patient Acute Care and Treatment)Who is the course for?Doctors and nursing staff in all
specialities.
AimTo teach key skills in acute medicine such
as chest pain management, chest drain
insertion, non invasive ventilation, blood
gas and ECG interpretation.
What does it involve?Two day course consisting of lectures,
interactive workshops and scenarios.
This course is supported by all
medical colleges, the Royal College
of Anaesthetists as well as the Resus
Council (UK) and Intensive Care Society.
Newborn basic life supportWho is the course for?Midwives, SCBU nurses, doctors,
Emergency Care Practitioners, ODPs,
paramedics.
AimTo provide an assessment of the
newborn at birth: assessment of airway,
breathing and circulation. To provide
skills required to provide effective
resuscitation and the use of simple
airway adjuncts used as a resuscitative.
What does it involve?A one and a half hour lecture and
practical session.
Resuscitation
39
Paediatric basic life supportWho is the course for?Doctors, nurses and allied health
professionals (AHPs) that have direct
paediatric patient contact.
AimTo provide an assessment of the
unconscious infant/child including
assessment of airway, breathing,
circulation and early warning PEWS
score. Skills required for performing
Cardiopulmonary Resuscitation, the use
of simple bag valve mask and choking
procedure.
What does it involve?A lecture and a practical session.
Paediatric immediate life supportWho is the course for?All nurses and AHPs who have direct
paediatric patient contact.
AimTo provide Paediatric Basic Life
Support (BLS) and skills in foreign
body obstruction; airway management
and ventilation; BLS with adjuncts,
emergency circulatory access; fluid
administration and medications;
paediatric ALS algorithm and
management of cardio-respiratory arrest;
scenario practice and optional targeted
training.
What does it involve?One day course consisting of lectures,
workshops and practical scenarios.
Other informationThis course is accredited by Resus
Council (UK). Annual update required.
Please contact 01793 604440 for re-
certification session dates.
REACTWho is the course for?Doctors, nursing staff, paramedics and
AHPs in all specialities.
AimTo provide a look at how we can improve
the recognition and treatment of the
acutely ill adult patient.
What does it involve?One day course consisting of lectures,
group work and scenarios.
Other informationThis is a nationally recognised certificate.
There is a pre-course workbook to read
before the course.
To book please complete an internal
application form.
Personal development
40
Personal development
The Core Skills Training team offers a wide
range of training courses enabling clinical
and non clinical staff to develop personally
and professionally.
The practical and interactive courses help
staff refresh their knowledge and skills
sufficiently to carry out their work duties
safely and efficiently protecting staff,
patients and public from harm. Managerial
courses assist careers and professional
development at all levels.
Customer Service
Literacy and Numeracy Incident Investigation
New Managers Essential Taining
Finance Training
For Core Skills or Mandatory Training
information call extension
5912
Management Development
Dementia Champions Forum
For course booking or workbooks
call extension 5912
Preceptorship Training
Personal development
41
Leadership and management training
GWH leading managersWho is the course for?For all new managers. Also for existing
staff who are leading a team or
managing a service.
AimTo give managers a solid foundation of
knowledge and skills on which to build
their service and teams.
What does the course involve? A six-month modular programme
consisting of:
• One day per month classroom activity
• Workbooks
• Workplace competencies
• Workplace shadowing/observation
Emerging managersWho is the course for?Any staff who are considering entering
into a supervisory or management
position in the future.
AimTo develop skills in the understanding of
self, others, teams, GWH and the wider
NHS.
What does it involve?A three month programme consisting of:
• One day per month classroom activity
• Workbooks
• Competencies
BELBIN®Belbin is a method for obtaining
360-degree feedback.
This process entails approaching
managers, colleagues and those who
are managed by the individual (where
applicable) and asking them to complete
a short assessment.
The Observer Assessment takes 5-10
minutes to complete and consists of
two tick-lists of adjectives. The observers
tick the adjectives if they feel that they
strongly apply to the individual.
Who is it for?For individuals or teams.
Contact the Academy for details.
Myers-Briggs Type Indicator®The Myers-Briggs Type Indicator
(MBTI) assessment is a psychometric
questionnaire designed to measure
psychological preferences in how people
perceive the world and make decisions.
The indicator can be used in the areas of
career counselling, team building, group
dynamics, professional development,
leadership training, life coaching and
personal development.
For individuals or teams. NB there is a
cost to the department for this resource.
Contact the Academy for further
information.
Introduction to training (City & Guilds)Who is the course for?Any staff who deliver training formally or
informally.
AimTo provide a solid foundation of theory
and practice in the delivery of training.
What does it involve?• Attendance at two one-day
workshops, one-two weeks apart.
• Delivery of a 10 minute presentation
• Multiple choice test
Presentation skillsWho is the course for?Any staff who deliver presentations.
AimTo provide a solid foundation of skills and
practice in the delivery of presentations.
What does it involve?• Day 1 – PowerPoint Plus: using the
equipment
• Day 2 – Get constructive feedback on
your presentation
.
Personal development
42
Work and life skills Planning for your retirementWho is the course for?All staff.
AimTogether with Oak Tree Financial
Training we have arranged a course
which guides you through the financial
complexities of retirement. We will
cover the financial implications of
retirement including:
State pensions and allowances,
NHS and other company pensions,
investments and savings insurance and
other benefits, wealth preservation,
wills and succession planning, long
term care and inheritance tax.
What does the course involve? Half day morning or afternoon session.
Professional and personal development training Foundation Award Level 2Who is the course for? Bands 2 (Clinical and non clinical).
AimFor all Band 2 staff to build on their
current skills by completing a local
qualification.
What does it involve? Four study days over six months. Four
mandatory.
Modules:
• communication
• challenging diversity
• customer service
• managing the patient journey
A workplace based project of your
choice.
Incident investigationWho is the course for?
Staff who are detailed with carrying out
in-depth investigations of incidents.
AimTo outline issues for those people dealing
with serious untoward investigations.
Medical terminology
For all Bands 1-4 who would like to learn
how to master medical terminology.
You must complete a pre-course
workbook (available from the Academy)
which provides you with underpinning
knowledge prior to the study day. This
will need to be submitted a week prior
to the course. Failure to do so will result
in you being unable to do the course.
Patient experience for non clinical staff –
customer service.
Who is the course for? For all non-clinical staff particularly those
with day to day contact with patients as
well as staff.
Personal development
43
Preceptor training
Who is the course for?
Clinical staff at Band 5 as new entrants
identified by their managers.
AimPreceptorship provides a structured
process for the induction and
development of new staff taking up
roles that require a significant level
of knowledge and skills with some
degree of autonomy. It aims to give
support in the areas of clinical practice,
professionalism and wider organisational
awareness.
What does the course involve?Four days over four months.
Preparing to teach in the lifelong learning sectorWho is the course for? All non-nursing staff who want to fulfil a
teaching role.
AimTo provide a basic toolkit to enable you
to plan and deliver sessions to adults
including:
The role and responsibilities of the
teacher/training
• teaching and learning approaches
• session planning skills
• motivating and including all learners
• assessment and record-keeping
What does the course involve?
36 hours over 12 weeks.
Dementia champions forum Who is the course for? Staff with an interest in dementia and
becoming a dementia champion.
AimThis forum will keep you up to date, help
you learn new skills and enable you to
share these with your peers.
What does it involve? Lecture, discussion and sharing good
practice.
How to find us and facilities
44
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CirencesterA419
Bus Stops
Pedestrian Walkways
Staff Cycle Parking
Visitor Cycle Parking
Motor Cycle Parking
Visitor / PatientDrop off Points
Visitor Parking
Staff Parking
Authorised Vehicles only
Priority Parking
Downsview House Parking
Disabled car parking is availablethroughout the site as signposted
How to find us Travelling to the Great Western Hospital, Swindon
How to find us and facilities
45
By rail The nearest main line station is Swindon,
located in the town centre. A Hospital
Express Shuttle bus service (number 16)
links the town centre to the hospital. For
train timetables please call 08457 484950
or visit www.nationalrail.co.uk.
By bus
Services run frequently both from the
town centre (Fleming Way and the Bus
Station) and surrounding area. The
following Thamesdown Services run
to the hospital: 11, 16, 19, 20, 21,
46, 47, 47A, 48 and 48A. For more
information please contact Thamesdown
Transport on (01793) 428 428 or visit
www.thamesdown-transport.co.uk.
Alternatively call Traveline on 0870 608 2
608 or visit www.traveline.org.uk.
By cycle
The hospital is linked to the Swindon cycle
path network. Cycle parking is available
outside the main entrance.
By road
The Great Western Hospital is located
to the southeast of Swindon Town
Centre, close to Junction 15 of the M4
motorway.
From the M4
Exit at Junction 15 and head north on the
A419 towards Swindon. Following signs
to the Hospital, turn off the A419 onto
the slip road before the Commonhead
flyover and turn left into Marlborough
Road, A4259. The entrance to the
Hospital is 300 metres on the left.
From the North
On approaching Swindon join the
A419 south following signs for the M4;
this is the Stratton St Margaret by-
pass. Following signs to the Hospital,
turn off onto the slip road before the
Commonhead flyover and take the
fourth exit at the roundabout into
Marlborough Road, A4259. The entrance
to the Hospital is 300 metres on the left.
Lower Ground Floor
Goods DeliveryEntrance
Staff onlyEntrance
Courtyard
Education CentreEntrance
Education, Training & Development Centre (including Library & Information Technology Training Rooms), Clinical Academy, Bookends (Staff Restaurant)
From the town centre
Leave the town centre via Fleming Way
to the Magic Roundabout and travel
straight across into Queens Drive A4259.
At the next roundabout take the third
exit to remain on Queens Drive. Travel
straight ahead at the next roundabout
into Marlborough Road. The entrance to
the Hospital is 1500 metres on the right.
On arrival Please aim for one of the PINK car parks
as per the map, which is visitor parking.
Take a ticket at the barrier as this will
permit your entry to the car park.
However, you will be given a subsidised
ticket from the Academy which means
you can park all day for just £1.
You take this to a pay machine before
returning to your car and then use it to
exit at the barrier.
The Academy is situated on the lower ground floor of the main hospital. The Main Entrance is opposite
the SwiCC Centre, although you can also gain access
through the main hospital.
How to find us and facilities
46
Facilities
In the hospital
The Academy is situated on the lower ground floor of the Great Western Hospital and contains two
lecture halls, two large seminar rooms, a simulation suite/clinical skills lab and five smaller seminar
rooms.
The room sizes and facilities are as follows:
Room Capacity Equipment
Lecture Hall 1 100 Conference Style PC built into lectern Live theatre LinkOverhead projectorLarge screenDVD/VCR
Lecture Hall 2 40 Conference Style PC built into lectern Overhead projectorDVD/VCRExternal laptop capabilities
Seminar 1 or 2 30 Conference Style 20 Boardroom Style
Built in video conferencing equipment Dual projectionPC, DVD, VCRExternal laptop capabilitiesMicroscopeVisualiser
Seminar 4 or 5 15 Conference Style 10 Boardroom Style
PC Overhead projectorPortable speakers
Seminar 6 or 7 20 Conference Style 18 Boardroom Style
PC Overhead projectorTV with built in VCRPortable speakers
Simulation Suite/Clinical Skills Lab 30 Conference Style 20 Boardroom Style
PC Overhead projectorSpeakersSimulation equipment including a separate control room with one way mirror to facilitate realistic Resus scenarios.
Live links to theatres (Telemedicine) is available in Lecture Hall 1 and Seminar Rooms 1 and 2.
How to find us and facilities
47
In the community
The Academy is also responsible for a number
of training rooms in and around Wiltshire as
follows:
Room Capacity
Chippenham Training Room 1
40 Conference style
Chippenham Rowden Hill Clinical Skills Lab
12 Conference style
Savernake Clinical Skills Room
20 Conference style
Warminster Clinical Skills Room
20 Conference style
All rooms can be booked through the Academy
Reception – 01793 604416.
Restaurants
Meals and snacks are available in the hospital
restaurant, off the main entrance on the ground
floor and in the staff canteen, Bookends, and is
situated just off the Library on the lower ground
floor. Café Blue offers a selection of sandwiches
and cakes as well as Costa coffee. A further
Costa Coffee outlet and shop is also available on
the ground floor, by the main entrance, offering
a range of drinks, sandwiches and snacks.
There is a Boots store beside the Clover Unit
on the ground floor and this also serves
sandwiches, snacks and drinks.
Occupational Health
Great Western Hospital has an excellent
Occupational Health department located at the
Trust Headquarters, to the right of the hospital
entrance. Their confidential service is available to
help with work related problems such as stress,
immunisations, counselling and workplace
allergies. If you need to access the Occupational
Health Department you should request a referral
from your manager.
In addition, should you sustain a needle-stick
injury whilst in the Trust, please inform your line
manager immediately.
How to Apply
For course dates and further information
please see the Academy intranet pages.
To apply for a place on a course, please send
a booking form (available on the Academy
Intranet page) to The Academy, Lower
Ground Floor, GWH, Marlborough Road,
Swindon SN3 6BB.
Alternatively, email the form to
[email protected] (acute staff)
(community staff).
The Academy
The Great Western Hospital
Marlborough Road
Swindon, Wiltshire
SN3 6BB
Tel: 01793 604416
E-mail: [email protected]
Web: www.gwh.nhs.uk
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