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The 5 Whys:Leveraging this Method for
Making Personal Change
Dr. Raquel Garzon, RDNRevitalize Project
COMMON
GOALS FOR
CHANGE
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2020 REVITALIZE PROJECT, INC.
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THE KNOWING-DOING GAP
THE WANTING-DOING GAP
2020 REVITALIZE PROJECT, INC.
2020 REVITALIZE PROJECT, INC.
MOST COMMON APPROACH TO CHANGE BEHAVIORS:
Fall into old habits
2020 REVITALIZE PROJECT, INC.
Inputs:9 Senses
Output: BehaviorsEmotional
Rational
Making any change in behaviors requires understanding how your brain processes inputs!
2020 REVITALIZE PROJECT, INC.
The mind is the root from which all things grow. If you can understand
the mind, everything else is included.- Bodhidharma
Amygdala
• Sensitive to ambiguity or uncertainty • Fight, flight, or freeze response
Emotional Processing
Perceived Threats: Creates fear and anxiety behaviors
Plays a role in appetite (seeking food)Plays a role in addictive behaviors
Reward seeking (Temporal discounting)Pain, discomfort avoidance
Survival emotions
2020 REVITALIZE PROJECT, INC.
Amygdala-driven undesirable behaviors are often associated
with shame, guilt, disappointment or regret later.
Emotions❑ Jealousy/envy❑ Worry❑ Feeling overwhelmed❑ Loneliness❑ Suspicious/mistrusting❑ Sadness/hopelessness❑ Anger/frustration❑ Afraid/fearful❑ Rejection/unworthy❑ Shame/embarrassment❑ Feeling threatened
Memories❑ Painful memories❑ Unresolved past issues❑ Regret/guilt❑ Reliving mistakes
Internal Signals❑ Lack of sleep/tired❑ Hunger/Appetite❑ Pain or discomfort❑ Excessively cold or hot❑ Other physical symptoms
External Signals/Inputs❑ Excessive change❑ Ambiguous/unclear situations❑ Unaccepted by others❑ Aggressive people at work❑ Aggressive people outside of work❑ Threatening facial expressions ❑ Sights, sounds like past trauma
Amygdala: Potential Triggers
Thoughts/Attitudes❑ Lacking time❑ Lacking money❑ Lacking resources❑ Too much to do❑ Poor self-esteem❑ Negative outlook/pessimistic❑ Lack/loss of control❑ Uncertainty❑ Lacking direction❑ Feeling victimized❑ Cynicism❑ Unmotivated❑ Lacking purpose❑ Need for vengeance
Any one of these has the potential to trigger survival mode and create resistance to change.
2020 REVITALIZE PROJECT, INC.
Prefrontal Cortex (PFC)Rational Processing
• Functional and dysfunctional aspects
• Inner voices/thoughts
• Mindset: Beliefs and attitudes
• Subject to cognitive dissonance/excusesFunctions:
InsightReasoning
Emotional RegulationResponse Choice
IntuitionWorking Memory
Self-ControlSelf-Regulation
WillpowerPlanning/Preparation
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Cognitive Dissonance
Avoid responsibility
Deny or distort
Minimize
Choose information
Rationalize
2020 REVITALIZE PROJECT, INC.
PFC-driven undesirable behaviors are often
associated with feeling justified, optionless, and doing the best you can
under the circumstances.
Getting to the Root Cause“For every effect there is a root cause. Find and
address the root cause rather than try to fix the
effect, as there is no end to the latter.”
–Unknown
2020 REVITALIZE PROJECT, INC.
The 5 Whys
2020 REVITALIZE PROJECT, INC.
The 5 Whys: It’s never because of a lack of time and it’s not because you’re lazy!!
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You can ask Whyand you can also ask
Why Not?
5 is just a number: you could get to the root cause with less than 5 or it may
take more than 5.
“A man always has two reasons
for doing anything: a good
reason and the real reason.”– J. P. Morgan
As you look at a change that you are currently looking to
make in your life now, what is one reason that you have
for not already having made the change?
Now begin to ask yourself Why or Why Not for the reason
until you reach what you think is the root cause. Be
honest with yourself!
Practicing the 5 Whys will allow you to get better at
addressing what is really happening and make change
easier and more successful!
Your turn!
2020 REVITALIZE PROJECT, INC.
Website: www.revitalizeproject.com
LinkedIn: Dr. Raquel Garzon
Email: [email protected]
Thank you!!
2020 REVITALIZE PROJECT, INC.