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“The 16 Frameworks of
Business Analysis”
Business Forensics Workshops:
D. Anthony Miles, Ph.D., MCP, RBA, CMA, MBC
2
1) 3-C’s Model Framework
(Kenichi Ohmae)
2) 4-P’s of marketing Model
Framework
3) The Boston Consulting Group
Growth-Share Matrix
4) Breakeven Equation Model
Framework
5) Cost-Benefit Analysis Model
Framework
6) Internal-External Framework
7) *Force Field Analysis Model
8) Product Life Cycle Diagram
Chart
9) McKinsey 7-S’s Framework
10)Porter’s Five Forces Framework
11)The Profit Equation Model
Framework
12)Ratio Analysis Framework
(Business Analysis &
Evaluation: Using Financial
Statements) (Palepo, Bernard &
Healy)
13)Supply and Demand Model
Framework
14)SWOT Analysis Framework
15)The Value Chain Framework
16)The Value Net Framework
(Brandenburg and Nalebuff)
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
Agenda: The 16 Frameworks of Analysis
3
1. 3-C’s Model Framework
Source:
http://www.vectorstudy.com/forum/viewtopic.php?nomobile=1&f=1&t=61
3C's Model
3C's Model is introduced by Kenichi
Ohmae introduces and is a model which
stands for the corporation, the customer,
and the competition.
The 3C's model (three C's framework) of
Kenichi Ohmae, a famous Japanese
strategy guru, stresses that a strategist
should focus on three key factors for
success. "In the construction of any
business strategy, three main players
must be taken into account:
* the corporation itself,
* the customer, and
* the competition".
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
4
2. 4-P’s of Marketing Model Framework
Source:
Biswas & Twitchell (1999); Management Consulting: A Complete Guide to the Industry
The Marketing Mix (The 4 P's of Marketing)
Marketing decisions generally fall into the following four
controllable categories:
•Product
•Price
•Place (distribution)
•Promotion
The term "marketing mix" became popularized after Neil
H. Borden published his 1964 article, The Concept of the
Marketing Mix. Borden began using the term in his
teaching in the late 1940's after James Culliton had
described the marketing manager as a "mixer of
ingredients". The ingredients in Borden's marketing mix
included product planning, pricing, branding, distribution
channels, personal selling, advertising, promotions,
packaging, display, servicing, physical handling, and fact
finding and analysis. E. Jerome McCarthy later grouped
these ingredients into the four categories that today are
known as the 4 P's of marketing, depicted:
The Marketing Mix
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
5
3. The Boston Consulting
Group Growth-Share Matrix
Source: http://www.netmba.com/strategy/matrix/bcg/
The BCG Growth-Share Matrix
The BCG Growth-Share Matrix is a portfolio planning model developed
by Bruce Henderson of the Boston Consulting Group in the early
1970's.
It is based on the observation that a company's business units can be
classified into four categories based on combinations of market growth
and market share relative to the largest competitor, hence the name
"growth-share". Market growth serves as a proxy for industry
attractiveness, and relative market share serves as a proxy for
competitive advantage. The growth-share matrix thus maps the
business unit positions within these two important determinants of
profitability. There are four categories:
Dogs - Dogs have low market share and a low growth rate and thus
neither generate nor consume a large amount of cash.
Question marks - Question marks are growing rapidly and thus
consume large amounts of cash, but because they have low market
shares they do not generate much cash.
Stars - Stars generate large amounts of cash because of their strong
relative market share, but also consume large amounts of cash
because of their high growth rate;
Cash cows - As leaders in a mature market, cash cows exhibit a return
on assets that is greater than the market growth rate, and thus
generate more cash than they consume.
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
6
4. Breakeven Equation
Model Framework
Source: http://www.miraconsulting.com/breakeven_analysis.htm
Breakeven Equation Analysis Model The purpose of breakeven analysis is to determine the quantity of
output that results in zero earnings before interest and taxes. This
process requires the study of the firm's cost structure, volume of
output, and profit.
A breakeven model can help determine the minimum output
necessary to cover all operating costs as well as predict the earnings
before interest and taxes that will be achieved at various levels.
Benefits of Break Even Analysis
• Capital expenditure analysis
•Pricing policy
•Labor costs
•Firm's cost structure
•Financing decisions
Q = FC / (UP - VC)
where: Q = Break-even Point, i.e., Units of production (Q),
FC = Fixed Costs,
VC = Variable Costs per Unit
UP = Unit Price
Therefore,
Breakeven = Total Revenues = Total Costs (FC + VC)
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
7
5. Cost-Benefit Analysis Model
Framework
Source: Stephanie Riegg Cellini & James Edwin Kee. COST-EFFECTIVENESS AND COST-BENEFIT ANALYSIS. Chapter 21.http://home.gwu.edu/~scellini/CelliniKee21.pdf
Cost–benefit analysis (CBA) is often used by
governments and other organizations, such as private
sector businesses, to evaluate the desirability of a given
policy.
The French economist Jules Dupuit, credited with the
creation of cost-benefit analysis
It is an analysis of the expected balance of benefits and
costs, including an account of foregone alternatives and
the status quo. CBA helps predict whether the benefits of
a policy outweigh its costs, and by how much relative to
other alternatives (i.e. one can rank alternate policies in
terms of the cost-benefit ratio).[2] Generally, accurate
cost-benefit analysis identifies choices that increase
welfare from a utilitarian perspective.
Assuming an accurate CBA, changing the status quo by
implementing the alternative with the lowest cost-benefit
ratio can improve Pareto efficiency.[3] An analyst using
CBA should recognize that perfect evaluation of all
present and future costs and benefits is difficult, and while
CBA can offer a well-educated estimate of the best
alternative, perfection in terms of economic efficiency and
social welfare are not guaranteed.[4]
Benefits vs. Costs
8
6. Internal-External Issues Framework
Source:
Biswas & Twitchell (1999); Management Consulting: A Complete Guide to the
Industry
The internal-external framework simply divides the
analysis of a case into two parts, as seen in the
diagram. There are internal issues (e.g. outside the
company, an industry, a country), and external issues
(e.g. outside the same company, industry, country).
Because of its simplicity and generic applicability, this
framework can be helpful in starting an analysis to a
case question, especially when you are flustered. For
example, if an interviewer wanted you to determine
why profits at a company had been steadily
decreasing for the last year, you naturally to use the
profit equation (described here). If cannot remember
the equation you can save yourself by using the
internal-external framework to look for causes of
declining profits first inside the company, and then
outside the company.
Looking internally, you could discuss the elements of
the balance sheet to determine whether the cause is
hidden there. Perhaps a new factory was built
recently that necessitated a rise in prices? This in
turn might have negatively impacted sales because of
a highly elastic consumer demand function, and
therefore the decline in profits would be likely be due
to diminishing revenues. Notice we took an internal
diagnosis and moved our analysis to the external in
this example.
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
9
7. Force Field Analysis Model
Source: http://www.valuebasedmanagement.net/methods_lewin_force_field_analysis.html
The Force Field Analysis was created by Kurt Lewin
in the 1940s. Lewin originally used the tool in his
work as a social psychologist. Today, however, Force
Field Analysis is also used in business, for making
and communicating go/no-go decisions.
Force field analysis is an influential development in
the field of social science. It provides a framework for
looking at the factors (forces) that influence a
situation, originally social situations. It looks at forces
that are either driving movement toward a goal
(helping forces) or blocking movement toward a goal
(hindering forces). The principle, developed by Kurt
Lewin, is a significant contribution to the fields of
social science, psychology, social psychology,
organizational development, process management,
and change management.
Lewin, a social psychologist, believed the "field" to be
a Gestalt psychological environment existing in an
individual's (or in the collective group) mind at a
certain point in time that can be mathematically
described in a topological constellation of constructs.
The "field" is very dynamic, changing with time and
experience. When fully constructed, an individual's
"field" (Lewin used the term "life space") describes
that person's motives, values, needs, moods, goals,
anxieties, and ideals.
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
10
8. Product Life Cycle Diagram
Source: http://www.quickmba.com/marketing/product/lifecycle/
The Product Life Cycle
The product life-cycle theory is an economic
theory that was developed by Raymond Vernon
in response to the failure of the Heckscher-Ohlin
model to explain the observed pattern of
international trade.
A new product progresses through a sequence of
stages from introduction to growth, maturity, and
decline. This sequence is known as the product
life cycle and is associated with changes in the
marketing situation, thus impacting the marketing
strategy and the marketing mix.
The product revenue and profits can be plotted
as a function of the life-cycle stages have four
components:
• Introduction
•Growth
•Maturity
•Decline
•(new) Reinvention
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
11
9. McKinsey’s 7-S’s Framework
Source: http://www.mindtools.com/pages/article/newSTR_91.htm
While some models of organizational
effectiveness go in and out of fashion, one
that has persisted is the McKinsey 7S
framework. Developed in the early 1980s by
Tom Peters and Robert Waterman, two
consultants working at the McKinsey &
Company consulting firm, the basic premise
of the model is that there are seven internal
aspects of an organization that need to be
aligned if it is to be successful.
The 7S model can be used in a wide variety
of situations where an alignment perspective
is useful, for example to help you:
•Improve the performance of a company.
• Examine the likely effects of future changes
within a company.
• Align departments and processes during a
merger or acquisition.
•Determine how best to implement a
proposed strategy.
McKinsey’s 7 C’s Model
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
12
10. Porter’s Five Forces of the
Industry Framework
Source: Porter, Michael E., Competitive Strategy: Techniques for Analyzing Industries and
Competitors
Porter's Five Forces
A Model For Industry Analysis
Developed by Harvard professor Michael Porter. The
model of pure competition implies that risk-adjusted
rates of return should be constant across firms and
industries. However, numerous economic studies
have affirmed that different industries can sustain
different levels of profitability; part of this difference is
explained by industry structure.
Michael Porter provided a framework that models an
industry as being influenced by five forces. The
strategic business manager seeking to develop an
edge over rival firms can use this model to better
understand the industry context in which the firm
operates. There are five forces that affect the
industry:
1) Power of Suppliers
2) Power of Buyers
3) Threat of New Entrants
4) Threat of Substitute Goods
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
13
11. The Profit Equation Model
Framework
Source: Biswas & Twitchell (1999); Management Consulting: A Complete Guide to
the Industry
The Profit Equation Model can be used as
a guide to step through most profit-related
scenarios.
The profit model is the linear, deterministic
algebraic model used implicitly by most
cost accountants. Starting with, profit
equals sales minus costs, it provides a
structure for modeling cost elements such
as materials, losses, multi-products,
learning, depreciation etc.
It provides a mutable conceptual base for
spreadsheet modelers. This enables them
to run deterministic simulations or 'what if'
modeling to see the impact of price, cost
or quantity changes on profitability.
Profits = Total Revenue - Total Costs
Or
= 9 (P X Q) – (FC + VC(Q))
Profit Equation Model
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
14
12. Ratio Analysis Framework (Business Analysis & Evaluation: Using Financial Statements)
Source: http://www.valuationtutor.com/btchp2/topic5/topic5.htm
Ratio Analysis assess a company’s
financial performance and health. This is
achieved by evaluating the company’s
ability to execute the key drivers of
profitability and growth: product market,
and financial market strategies.
Ratios can be used in three ways:
1) They can be compared over time to
determine relative performance
improvement or decline
2) Ratios for one company may be
compared against the aggregate
ratios of other companies.
3) Ratios may be compared with a
benchmark value to evaluate
perforrnance to some predetermined
standard (e.g. financial performance
gold).
Business Analysis & Evaluation: Using Financial Statements
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
15
13. Supply and Demand Model
Framework
Source: http://economics.about.com/od/supply-and-demand/a/The-Importance-Of-The-Supply-And-Demand-Model.htm
In a capitalistic society, prices are not determined by a
central authority but rather are the result of buyers and
sellers interacting in markets. A market, in an economic
sense, is just a collection of buyers and sellers of a
particular good or service.
Unlike a physical market, however, buyers and sellers
don’t have to all be in the same place, they just have to be
looking to conduct the same economic transaction.
Buyers’ preferences comprise the demand side of the
market, and sellers’ preferences comprise the supply side
of the market. Prices and quantities are then determined
by the point where supply and demand come together.
It’s important to keep in mind that prices and quantities are
the outputs of the supply and demand model, not the
inputs. It’s also important to keep in mind that the supply
and demand model only applies to competitive markets,
i.e. markets where there are many buyers and sellers all
looking to buy and sell similar products. Markets that don’t
satisfy these criteria have different models that apply to
them, and these are described in the “Types of Markets”
category.
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
16
14. SWOT Analysis Framework
Source: http://www.managementstudyguide.com/swot-analysis.html
SWOT Analysis is the most renowned tool for audit and analysis of
the overall strategic position of the business and its environment. Its
key purpose is to identify the strategies that will create a firm specific
business model that will best align an organization’s resources and
capabilities to the requirements of the environment in which the firm
operates.
The SWOT Analysis was developed by Albert Humphrey, who led
a convention at the Stanford Research Institute (now SRI
International) in the 1960s and 1970s using data from Fortune 500
companies.[
In other words, it is the foundation for evaluating the internal
potential and limitations and the probable/likely opportunities and
threats from the external environment. It views all positive and
negative factors inside and outside the firm that affect the success.
A consistent study of the environment in which the firm operates
helps in forecasting/predicting the changing trends and also helps in
including them in the decision-making process of the organization.
SWOT is an acronym for Strengths, Weaknesses, Opportunities and
Threats
Strengths (S) and Weaknesses (W) are considered to be
internal factors over which you have some measure of
control.,
Opportunities (O) and Threats (T) are considered to be
external factors over which you have essentially no control.
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
17
15. The Value Chain Framework
Source: http://www.mindtools.com/pages/article/newSTR_66.htm
Understanding how your company creates value, and looking
for ways to add more value, are critical elements in developing
a competitive strategy. The concept comes from business
management and was first described and developed by
Michael Porter in his 1985 best-seller,.[1] Competitive
Advantage: Creating and Sustaining Superior Performance
A value chain is a set of activities that an organization carries
out to create value for its customers. Porter proposed a
general-purpose value chain that companies can use to
examine all of their activities, and see how they're connected.
The way in which value chain activities are performed
determines costs and affects profits, so this tool can help you
understand the sources of value for your organization. The
Value Chain consists of two components:
1) Primary Activities. Primary activities relate directly to the
physical creation, sale, maintenance and support of a
product or service.
2) Support Activities. These activities support the primary
functions above. In our diagram, the dotted lines show that
each support, or secondary, activity can play a role in each
primary activity. For example, procurement supports
operations with certain activities, but it also supports
marketing and sales with other activities.
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
18
16. The Value Net Framework (Brandenburg and Nalebuff)
Source: http://www.strategyhub.net/2012/06/framework-of-week-82-value-net.html
The Value Net, developed by Adam Brandenburger and Barry
Nalebuff, is inspired by Porter’s Five Forces.
It was developed by Brandenburger and Nalebuff in 1996,
combining strategy and game theory, in order to describe and
analyze the behavior of multiple players within a given industry or
market.
The authors’ fundamental idea is that cooperation and competition
coexist. It is often necessary to do both at the same time, cooperate
with other players in order to foster market growth, but also
compete with the same players in order to maximize your market
share. Grow the pie, vs. splitting up the pie.
Brandenburger and Nalebuff suggest to define your business
strategy based on five components, using the acronym PARTS:
•Players: The obvious first task is to categorize who the relevant
players are and what roles they play.
•Added Value: Identify your company’s added value from the
perspective of each of the market participants.
•Rules: Just as the prisoner’s dilemma has certain rules, each
industry and market also has rules and regulations.
•Tactics: What actions can one player take to shape the strategies,
actions and perceptions of other players in the market?
•Scope: Often, a market is not isolated, but is linked to other
markets.
The Value Net: Coopetition and PARTS
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
19
1) 3-C’s Model Framework
(Kenichi Ohmae)
2) 4-P’s of marketing Model
Framework
3) The Boston Consulting Group
Growth-Share Matrix
4) Breakeven Equation Model
Framework
5) Cost-Benefit Analysis Model
Framework
6) Internal-External Framework
7) *Force Field Analysis Model
8) Product Life Cycle Diagram
Chart
9) McKinsey 7-S’s Framework
Summary: The 16 Frameworks of Analysis
10)Porter’s Five Forces Framework
11)The Profit Equation Model
Framework
12)Ratio Analysis Framework
(Business Analysis &
Evaluation: Using Financial
Statements) (Palepo, Bernard &
Healy)
13)Supply and Demand Model
Framework
14)SWOT Analysis Framework
15)The Value Chain Framework
16)The Value Net Framework
(Brandenburg and Nalebuff)
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
20
The 16 Frameworks
Their uses in different situations
Summary
Summary
Source: Miles, D. (2013) The 16 Frameworks of Business Analysis
Business Forensic Workshops:
D. Anthony Miles, Ph.D., MCP, RBA, CMA, MBC
Questions?