The 10 The 10 Commandments of Commandments of Trading StandardsTrading Standards

The 1The 1stst Commandment Commandment

Goods shall be of satisfactory qualityGoods shall be of satisfactory quality

That’s nothing to do with if the That’s nothing to do with if the customer likes what they’ve boughtcustomer likes what they’ve bought

It’s about whether it does what it says It’s about whether it does what it says on the tin!on the tin!

The 2The 2ndnd Commandment Commandment

Goods & services shall be as describedGoods & services shall be as described

The 3The 3rdrd Commandment Commandment

Repairs shall be done with all Repairs shall be done with all reasonable care and skillreasonable care and skill

44thth Commandment Commandment

Prices shall not be misleadingPrices shall not be misleading

55thth Commandment Commandment

Counterfeit goods shall not be soldCounterfeit goods shall not be sold

66thth Commandment Commandment

No short measures!No short measures!

77thth Commandment Commandment

Goods shall be safeGoods shall be safe

88thth Commandment Commandment

Are you offering credit?Are you offering credit?

Get a licence!Get a licence!

99thth Commandment Commandment

No Cold Calling Signs shall be No Cold Calling Signs shall be respectedrespected

1010thth Commandment Commandment

If you’re a good trader, prove it! If you’re a good trader, prove it!

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