TH 230 Dynamics of Trip / Event Planning

Instructor Information:

Sandy DeVore MBAEmail: sdevore@kaplan.edu

(Subject line: TH230 then your subject information)

AIM: sandydevore09

Office Hours:Tuesday’s 11 AM – 1 PM ESTWednesday’s 2 PM – 4 PM EST

Course Material: Textbooks

Title:  Conducting Tours       

Author: Marc Mancini PhD                                                    

ISBN:  139780766814196

Publisher:  Thomson

Units 1 - 5

Title: Event Management (Chapters 1, 2, 5, 6, 7, 9, 11 & 14 Only)

Author: Lynn Van Der Wagen and Brenda Carlos                                        ISBN: 9780536093479

Publisher:  Pearson 

Units 6 - 10

SEMINAR INFORMATION:

Seminars will be held using the KHE Seminar tool 

Seminars are held on

Monday’s, 9 PM EST

SEMINAR DATES:

Unit 1 – March 28

Unit 5 – April 25

Unit 8 – May 16

I won’t hold you to spelling errors…in seminar!

Standard American English for ALL work so that does mean avoiding chat room lingo.

Writing such as “u got 2 b kidding”

has it’s place…but that’s not in this course!

Technical Problems?

Contact Student Services or Technical Services

Let’s talk about your computers.

“Plan B”What are your options if you can’t access

the course, discussion board or the seminar from your own computer?

The unit week continues, even if you don’t!

Coffee Shops

Libraries

Friends

Family

Work

Another Technical problem:

Booted out of seminar~

COURSE MATERIALS:

Microsoft Word

Not Microsoft Works, Word Perfect or WordPad.

It must be Word.

That is a Kaplan requirement~

SYLLABUS

The syllabus is “the bible” of the class.

The syllabus covers Kaplan’s policies and expectations.

Be sure to read it thoroughly.

Syllabus: Discussion Board1st Post: Saturday Each Unit

Must post on 3 different days

Must respond to at least 2 classmates

Exchange ideas on topic

Get feedback, give quality feedback

Use at least one resource once a week

Have fun!

Quality (40%), Participation Guidelines (30%),

Clarity and Organization (20%), Professional & Netiquette (10%)

To receive maximum points…1. Post more than 4 quality posts for the

question. Quality posts is:• Your answer to the original posting should be in the 100 + word range.

• Subsequent responses to classmates (at least 3) or myself should be in the 30-50 word range or at the very least a 3-4 substantial, sensible sentences.

•This is a discussion so you want to be sure to interact

with classmates frequently; not just on one day.That means 4+ good posts per

unit on 3 different days.

2. Be sure to use spell check. Check for proper spelling, punctuation, and grammar. Good writing skills are becoming more and more important in the business world today.

Avoid chat room lingo in discussions and seminar.

Show me how you

WRITE.

Assignments:Answer questions each week

Complete by applying concepts you have learned in the unit

Submit through the Dropbox

Review the rubric for guidelines

If something is confusing, check with me

Grading

The DB grade is updated by Saturday night each week.

Project grades will be posted within 5 days of the due date.

Remember:

Submit projects on time!

Remember:

Submit projects on time!

Important! Read the Syllabus!

Read all Announcements!

Read Doc Sharing/Webliography postings!

Read emails!

Read comments in returned assignments.

Your grade depends on it.

Standard American English:Title Page

Purdue Online Writing Lab. (n.d.). Retrieved from http://owl.english.purdue.edu/owl/resource/560/01/

Types of References:

Online Information: Purdue Online Writing Lab. Retrieved from http://owl.english.purdue.edu/owl/resource/560/01/

Book Information: Mancini, M. (3rd Ed.). (2001) Conducting Tours. Albany, NY: Delmar.

(This is only two of many you may use, please consult Kaplan’s Writing Center or email me if you have questions.)

Midterm Project – Tour Design

Title Page: Your Name; Name of Tour; Number of Tour days; Departure Date; Principal Cities Visited; Tour Price.

Map of Tour: 3 Cities

Tour Itinerary: 10 Day

Tour Budget: Including 20% profit

Information Page: Complete sentences

Reference Page: All citing of sources

Final Project

Turnbull Family Reunion!Research

Application

Creativity

Analysis

Budgets

Presentation

Let’s Review: Deadlines:

All units close midnight EST on Tuesdays.

Discussion threads close at that time and cannot be handed in late

All unit assignments are also due at that time

Kaplan Late policy:

Without Extenuating Circumstances:

Up to one week (1-7 calendar days) late 20% deduction in points

After one week (8-14 calendar days) late 30% deduction in points

After two weeks (15 calendar days) no submission is accepted

Course Objectives

Resources Developing Itinerary

Identify Components Creating Trip/Events

Demonstrate Knowledge:

Professionalism, Ethics, and Problem Solving

Industry Principles: Customer Service

Course ContentUnit 1:  Tour Conducting

& Guiding

Unit 2:  Multi-Day Tours

Unit 3:  Hotel, Airlines & Other Suppliers

Unit 4:  Problem-solving & Employment

Unit 5: Creating & Selling Tours

Unit 6:  Event Management

Unit 7:  Financial Management Planning

Unit 8:  Staging, Operations & Logistics

Unit 9:  Event Marketing & Promotion

Unit 10:  Reflection

Intro to Trip / Event Planning

“Trips” everyone has taken them

“Events" what comes to mind?

“Hospitality” what is it?

Hospitality Industry Experience (hotels, restaurants, meeting industry and so on)?

Questions?

Comments?

Next Seminar

Unit 5

Monday, April 25

See you there!