TFS Six Sigma Communications Strategy

Lisa Turner

2

1. Consistent, Constant Message

2. Success = Success Stories

3. Resources – Best Practices

3 Things to Remember

3

Constant and Consistent

Constant• Our way of doing business• Not a fad

Consistent• Many materials will be provided to you: “Toolkit”

− Letters, newsletter articles, web site info

• Materials you create need to be reviewed• Single point of communications review

4

Success = Success Stories

“Nothing succeeds like success”

• Success stories finally make Six Sigma understandable to employees

• Look for early/preliminary successes

• Employees are the best spokespeople

5

Tiers of Information

Six Sigma BU Communications Champions

• “Communicators’ Team” – share, leverage resources; the “glue”

• Ensure consistency and prevent duplication

SimplexGrinnellCommunications Strategy

Anne Liming

7

Get the message out

Tell the stories

Celebrate success

8

Get the Message Out

Web site

Conference Calls

Postcards

New Hire Packet

Town Hall Meetings – 11 sites

9

Tell the Stories

New Horizon’s

Operation Meetings

Operation Review

Feature in Bochures

Feature in Videos

10

Celebrate Success

Individual

Project

Location

Operation

Company-wide

11

SimplexGrinnell Quotes

Tomorrow Morning

One sentence quote to be used on the SG web site to describe why Six Sigma is important to SimplexGrinnell and your Operation/Function.