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TF-MSP MALTA - 27 NOVEMBER 2014
SURF Cloudstrategy
Walter van Dijk
Version: 0.1
27 November 2014
Klik op het pictogram als u een afbeelding wilt toevoegen
This tale started in 2011
An organizational approach to use
the cloud on our own terms
Group of university board members visited:
• University of California, Berkeley
• University of Washington
• IBM
• Microsoft
Position Paper Cloud: Cloud First strategy:
“Cloud not question if, but how and when”
“Let’s act together”
“SURF, please take the lead”
“Sense of urgency, act now!”
Lots of momentum after study trip
http://www.surf.nl/cloud/
Vendor management team cloud services
250+ service providers connected to SURFconext
Network opened up for cloud service providers: NetherLight
Template Sourcing Strategy
Project ‘Orchestrating the Cloud: i-Strategy’
Set of legal terms, drafted in close collaboration with experts from the sector
Joint architecture guidelines: HORA
Special Interest Group Cloud Adoption
One-stop shop for cloud services: cloud.surfspot.nl
A lot has happened since…
The Gartner hypecycle: position of cloud?
Plateau of productivity on the horizon
However…
The uptake of public cloud services by IT-management
lags behind expectations
Privacy and information security are serious concerns
in our constituency
Various customer segments have recently indicated that
they want SURF to develop community cloud services
in order to have a real choice
Cloud ambition SURF
In 2018 the SURF-constituency contracts a substantial part
of its required cloudservices from SURF
Underlying principles Cloudstrategy SURF
We make a difference by putting the needs of higher education first
SURF offers the full cloud spectrum: “users are choosers”
SURF is a trusted partner
Development of services jointly with early adopters: co-creation
Available services offered to all SURF institutions via ‘one stop shop’
SURF takes care: contractterms, vendormanagement, support etc
The SURF Cloud Approach
Phase-1:
1. Institutions initiate an “Early Adopters Group” for a new cloudservice
2. Requirements are defined jointly by EAG & SURF
3. Delivery models are explored
4. Choice of deliverymodel is made
Phase-2:
5. Depending on the type of deliverymodel commitment will be confirmed
6. Start acquisition (‘buy’) or joint service development (‘make’)
Phase-3:
7. Service available for all connected institutions
SURF Cloud Continuum: freedom to choose
Community Cloud (‘make’) Public Cloud (‘buy’)
Guidance required on functionality
Impact on primaryprocesses HighEd
Alignment with SURFcore competencies “make”
Keep financial benefitswithin the sector
No guidance possible on functionality
Distance to primaryprocesses HighEd
Alignment with SURFcore competencies “buy”
Economies of scale translate into better terms & conditions
Connect
Examples SURF cloud delivery models
Community Cloud
SURF datacenters
Mix & MatchPublic Cloud
MS ExchangeSaaS
HigherEd IaaS
HigherEd datacenters
SURF-netwerkPeerings/NetherLight SURF-netwerk
SURF IaaS
SURF PaaS
SURFdrive/ownCloud
Underlying principles in every delivery model: Contract based on “insourcing to” SURF Compliant with legal framework HigherEd
Offered to all member institutions Authentication via SURFconext’
PaaS
IaaS
MS Azure
Datacenters
Criteria delivery models: institution
Public cloud Mix & match Community Cloud
confidentiality
cost / value
Data classification lower HORA
Legal terms cloudservices HigherEd
B2C
Data classification higher
B2B2C B2B
cooperation/sharing
influence on functionality
Lower Higher
Criteria delivery models
Alignment with core competencies SURF
Potential to scale up towards other higher education and research institutes
Differentiating factors in comparison with public cloud functionality
Potential for innovation: integration with other SURF services
Legitimacy: no market disruptions
Financial investments versus customer commitment
Availability of essential personnel resources
Ambitions SURF subsidiaries
SURFsara: develops community cloud services based on in-depth knowledge of high performance cloud computing and data management.
SURFnet: connects all cloud services to the SURF infrastructures and safeguards that all services comply fully with requirements in the areas of security and privacy.
SURFmarket: takes care of efficient and legitimate acquisition of public cloud services as well as of community cloud components. The complete portfolio is available via a one-stop-shop.
MAKE BUYCONNECT
SURF Cloud Governance
Decision making in three phases: Phase-1: collecting requirements and assessment service models Phase-2: joint procurement or service development Phase-3: service provisioning
Cooperation with “Early Adaptors Groups” is project based: joint steering group
Decision making on SURF portfolio by SURF management team
Decision making based on business models, including: Weighting of relevant criteria Business-case Risk analysis Tariff proposal
After ultimately 4 years a decision is made about continuation of the service under the same or under another service model
Current status (november 2014)
Universities:
Joint development of personal storage service: SURFdrive
New initiative on cooperation on webservices/webhosting
Other sectors:
Six universities of applied science have requested to start a project on IaaS services
Four academic medical centers have requested to start a project on MS Exchange services
Eight academic medical centers have indicated that they want to explore cooperation with SURF on a joint community cloud (IaaS, Sharepoint, IdM, Exchange etc)
And finally SURFnet…
remains committed to European cloud collaboration within GN3+ and GN4
actively shares experience with ownCloud / SURFdrive with other NREN’s
is involved in NREN initiated arrangements with (cloud) vendors in the area of joint procurement
is very keen on collaboration with NREN’s !
THANK YOU