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• BecurrentlycertifiedasaCTStechnician• MaintaincredentialingoodstandingwithInfoCommInternational
• Haveaminimumoftwoyears’audiovis-ualindustryexperience
• AgreetoabidebytheCTSCodeofEthicsandConduct,pledgingtruth,accuracy,andacommitmenttoexcellenceinallaspectsoftheprofession
• Completetherequired“verificationofexperience”sectionontheapplicatonasindicated,inthefollowingtechnicalareas:• termination • projectorsetupandinstallation• mountingequipment • rackbuild• audiosetupandEQ• customerservicerelations
• BecurrentlycertifiedasaCTStechnician• MaintaincredentialingoodstandingwithInfoCommInternational®
• Haveaminimumoftwoyears’audiovis-ualdesignexperience
• AgreetoabidebytheCTSCodeofEth-icsandConduct,pledgingtruth,accu-racy,andacommitmenttoexcellenceinallaspectsoftheprofession
• AgreetoabidebytheCTSCodeofEth-icsandConduct,pledgingtruth,accu-racy,andacommitmenttoexcellenceinallaspectsoftheprofession
CTS® Tested.Trusted.
ACertifiedTechnologySpecialist(CTS®)performsgeneraltechnologysolutiontasksbycreating,providing,operatingandservicingnetwork-basedAVsolutions,whileconductingAVmanagementactivitieswhichprovideforthebestaudiovisualresolutionsoftheclient’sneeds,bothontimeandwithinbudget.
Step 1:ReadtheCandidateHandbookfoundatinfocomm.org/certification.
Step 2:Self-assessyourknowledge,skills,andabilitiesagainstthoserequiredfortheexam.Step 3: Usetheresourceslistedatinfocomm.org/certificationtodetermineyourtrainingplan.
Ongoingprofessionaleducationisrequiredtomaintainthecredentialsatanylevel.Acertificationisvalidforthreeyears.
Certifiedindividualsmustearn30renewalunits(RUs)withineachthree-yearperiod,remainingoodstanding,and
abidebytheCTSCodeofEthicsandConduct.Formoreinformation,visitinfocomm.org/renewal.
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CTSACertifiedTechnologySpecialist-Design(CTS®-D)isanAVsystemsdesignerwhoassessesclients’needs,designssystems,andcollaborateswithotherprofessionalstoimplementsolutionsthatsatisfyclients’requirements.Aminimumoftwoyears’industryexperienceaccompaniesthetheoreticalandpracticalcompetencies.
CTS-DCertifiedTechnologySpecialist-Installation(CTS®-I)usesmanagementtechniquestoconductpre-installationactivitiesandsiterough-in,installAVsystems,performsystemclose-outs,andconductongoingprojectresponsibilitiestoprovidethebestAVsolutionsforclients’needs,ontimeandwithinbudget.Aminimumoftwoyears’industryexperienceaccompaniesthetheoreticalandpracticalcompetencies.
CTS-I
CTS-I Exam ContentCTS-I Domains/Tasks % of Exam
Domain A: Conducting Pre-Installation Activities 22%Task1:ReviewAVprojectdocumentation 4%Task2:Conducttechnicalsitesurvey 4%Task3:PrepareforAVinstallation 4%Task4:Evaluateoverallfacilityconditions 3%Task5:Maintaintoolsandequipment 3%Task6:Preparesiteforinstallation 4%
Domain B: Conducting Site Rough-In/First-Fix 11%Task1:Deinstallationofexistingequipment/cabling 3%Task2:Pullcable 4%Task3:Mountsubstructure 4%
Domain C: Installing Audiovisual Systems 37%Task1:Conductoff-sitefabrication 3%Task2:PrepareAVrack 4%Task3:WireAVequipmentrack 4%Task4:DistributeAVequipment 3%Task5:MountAVequipment 4%Task6:Terminatecables 4%Task7:Configurenetworkattachedcomponents(ISDN,IP,POTS,etc.) 4%Task8:Loadcontrolprograms 3%Task9:TestAVequipment 4%Task10:CalibrateAVequipment 4%
Domain D: Perform Systems Close Out 11%Task1:Demonstratetoclientorclient’srepresentativethatsystemperformstospecifications
4%
Task2:Obtainprojectcompletionsign-offfromclientorclient’srepresentative 3%Task3:Providetrainingonequipmentoperation 4%
Domain E: Conducting Ongoing Project Responsibilities 19%Task1:Performsiteclean-up 3%Task2:Completedailyprogressreports 3%Task3:Coordinatewithothercontractors 3%Task4:Conductfieldengineering 4%Task5:RepairAVsystems 3%Task6:MaintainAVsystems 3%
100%
ISO/IEC 17024
Learn more about becoming a Certified Technology Specialist 1.800.659.7469 | +1.703.273.7200 | infocomm.org/certification | [email protected]
Pleasenote:Certificationisnotaguaranteeforperformancebycertifiedindividuals.CertifiedTechnologySpecialists(CTSs)atalllevelsofcertificationhavedemonstratedaudiovisualknowledgeand/orskills.CertifiedindividualsadheretotheCTSCodeofEthicsandConductandmaintaintheirstatusthroughcontinuededucation.CertificationdemonstratescommitmenttoprofessionalgrowthintheaudiovisualindustryandisstronglysupportedbyInfoComm.
Alleligibility,application,scorereports,specialaccommodationrequests,andgeneralinquiriesregardingInfoCommcertificationwillbehandledthroughtheInfoCommInternationalCertificationOffice,withheadquarterslocatedinFairfax,VA,USA.Purchasesofeducation,membership,oranyotherInfoCommservicesarenotrequiredtoseekcertification.ExamcontentoutlinesareasofJuly1,2013.
©2013InfoCommInternational®
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CTS Exam ContentDomains/Tasks % of Exam
Domain A: Creating AV Solutions 61%Task1:Conductsitesurvey 6%Task2:Gathercustomerinformation 6%Task3:Evaluatesiteenvironment(acoustics,lighting,seating,finishing,etc.) 6%Task4:Maintainawarenessofchangestothesiteenvironment(acoustics,lighting,seating,finishing,etc.)
6%
Task5:DevelopafunctionalAVscope 8%Task6:DesignAVsolutions 12%Task7:SellAVsolutions 5%Task8:Conductvendorselectionprocess 4%Task9:ProvideAVsolutions 8%
Domain B: Operating AV Solutions 16%Task1:OperateAVsolutions 6%Task2:Conductmaintenanceactivities 5%Task3:ManageAVsolutions/operations 5%
Domain C: Conducting AV Management Activities 11%Task1:ProjectmanageAVprojects 5%Task2:PerformAVfinanceandjobcostingactivities 6%
Domain D: Servicing AV Solutions 12%Task1:TroubleshootAVsolutions 7%Task2:RepairAVsolutions 5%
100%
CTS-D Exam ContentCTS-D Domains/Tasks % of Exam
Domain A: Conducting a Needs Assessment 15.2%Task1:Identifystakeholders/decisionmakers 1.6%Task2:Identifyskilllevelofendusers 1.6%Task3:EducatetheAVclient 0.8%Task4:Reviewclienttechnologymasterplan 1.6%Task5:Identifyclients’procurementprocesses 0.8%Task6:Researchclients’businessprocess 0.8%Task7:Researchclients’businessenvironment 0.8%Task8:DefineAVneeds(absolutes) 2.4%Task9:Identifyscopeofwork 2.4%Task10:Identifyregulatoryrequirementsandprojectcertificationgoals 2.4%
Domain B: Collaborating With Other Professionals 25.6%Task1:ReviewA/E(architecturalandengineering)drawings 4%Task2:Coordinatearchitectural/interiordesigncriteria 3.2%Task3:Coordinatestructural/mechanicalcriteria 3.2%Task4:Coordinateelectricalcriteria 3.2%Task5:Coordinatelightingcriteria 3.2%Task6:CoordinateITandnetworksecuritycriteria 4%Task7:Recommendacousticalcriteria 2.4%Task8:Coordinatelifesafetyandsecuritycriteria 2.4%
Domain C: Developing AV Designs 49.6%Task1:CreatedraftAVdesign 10.4%Task2:Confirmsiteconditions 8%Task3:Produceinfrastructuredrawings 10.4%Task4:ProduceAVsystemdocuments 11.2%Task5:ProduceAVbuilddocumentation 9.6%
Domain D: Conducting Project Implementation Activities 9.6%Task1:Participateinprojectimplementationcommunication 2.4%Task2:Performsystemverifications 4%Task3:Conductsystemcloseoutactivities 3.2%
100%
“CTSprofessionalsunderstanddrawingdetails,beforetheyreachthesite,leavingonlyunexpectedsiteconditionstodealwithuponarrival.Efficientinstallationssavetimeandmoneyforeveryone.”
Mary Meeker, Owner, MMDI Inc.
“IhavealwaysfeltourindustryhasbeenmissingarealacademicbenchmarkandIamnowsoldonCTSbeingtheonetosupportandpromote.Comparedtoothercertifications,CTS
demonstratesactualabilityinthefield.”Aaron Rudden, CTS-D, CTS-I,
Director of Technical Sales, Caribbean AV
