Tennessee BaptistTennessee BaptistSite Security Site Security

Training Course 4Training Course 4

Copyright Permission obtained from original author Gerald T. Aitken of Maybrook NY http://securitytrainingcourse.com/

Special Types of SecuritySpecial Types of Security

Traffic Control and Traffic Control and Parking Lot SecurityParking Lot Security

Crowd ControlCrowd Control

Goals of Traffic ControlGoals of Traffic Control

Reduce accidentsReduce accidents Convenience for employees, visitors, contractors, Convenience for employees, visitors, contractors,

cabbies, delivery personnelcabbies, delivery personnel Quick access for emergency vehiclesQuick access for emergency vehicles Handle occasional extra traffic load (special events)Handle occasional extra traffic load (special events) Maintain safetyMaintain safety Prevent speedingPrevent speeding Regulate trafficRegulate traffic Unblock long term problem spotsUnblock long term problem spots Relieve short term bottle-necksRelieve short term bottle-necks

Proper Clothing for Traffic Proper Clothing for Traffic Control DutyControl Duty

Protect against coldProtect against cold

Protect against rainProtect against rain

Allow for heat and Allow for heat and humidityhumidity

Luminous orange safety Luminous orange safety vest (at night)vest (at night)

Equipment for Traffic Control DutyEquipment for Traffic Control Duty

StopStop and and GoGo signs signs or flagsor flags

Flashlight/ coneFlashlight/ cone

WhistleWhistle

Cell phoneCell phone

RadioRadio

Traffic Control TechniquesTraffic Control Techniques

Stand in the center of the intersectionStand in the center of the intersection (TBCDR Security will not be on the street but on site only)(TBCDR Security will not be on the street but on site only)

Whistle (use sparingly)Whistle (use sparingly) One long whistle blast means STOPOne long whistle blast means STOP Two short blasts means ATTENTIONTwo short blasts means ATTENTION Use standard, clear, forceful hand signalsUse standard, clear, forceful hand signals Always give emergency vehicles the right of way Always give emergency vehicles the right of way

immediatelyimmediately No long chats with pedestrians or motoristsNo long chats with pedestrians or motorists

Traffic Control TechniquesTraffic Control Techniques Wait until there is a break in traffic before Wait until there is a break in traffic before

you allow a perpendicular driver to turnyou allow a perpendicular driver to turn Coordinate the flow of traffic with that of Coordinate the flow of traffic with that of

adjacent intersectionsadjacent intersections Stay alert at all timesStay alert at all times Wear a luminous orange safety vestWear a luminous orange safety vest You cannot arrest traffic violators (you’re You cannot arrest traffic violators (you’re

not a cop)not a cop) Do not smoke, eat, or drinkDo not smoke, eat, or drink

Traffic Control TechniquesTraffic Control Techniques

Control your temperControl your temper If traffic is light, pass 4 cars one way, then 4 cars If traffic is light, pass 4 cars one way, then 4 cars

the other waythe other way If traffic is heavy, pass 8 cars one way, then 8 If traffic is heavy, pass 8 cars one way, then 8

cars the other waycars the other way Regulate the flow of trafficRegulate the flow of traffic Assist people seeking informationAssist people seeking information Protect pedestriansProtect pedestrians Control and assist turning vehiclesControl and assist turning vehicles

Caution!Caution!

Security should never Security should never attempt to control attempt to control traffic until he or she traffic until he or she has received specific has received specific training in traffic training in traffic control.control.

Goals of Parking Lot SecurityGoals of Parking Lot Security

Speak to lost driversSpeak to lost drivers Discourage speedingDiscourage speeding Immediately relieve bottlenecksImmediately relieve bottlenecks Reduce unauthorized parkingReduce unauthorized parking Control neighborhood juvenilesControl neighborhood juveniles Discourage loiteringDiscourage loitering Detour vehicles around an accidentDetour vehicles around an accident Discourage assault and theftDiscourage assault and theft

Monitoring Parking LotsMonitoring Parking Lots

Frequent patrolsFrequent patrols

Look for vehicle Look for vehicle lights left onlights left on

Watch for Watch for unauthorized unauthorized persons around the persons around the vehiclesvehicles

Monitoring Parking LotsMonitoring Parking Lots

Look for unauthorized vehiclesLook for unauthorized vehicles Watch for robberyWatch for robbery Watch for reckless driversWatch for reckless drivers Investigate anyone who appears to be Investigate anyone who appears to be

having trouble entering a vehiclehaving trouble entering a vehicle Look for stranded motorists (car won’t Look for stranded motorists (car won’t

start)start)

Controlling Unruly CrowdsControlling Unruly Crowds

ObserveObserve

Don’t lose your temper or be Don’t lose your temper or be overbearingoverbearing

If the crowd is evolving into a mob, call If the crowd is evolving into a mob, call your OIC, Supervisor, and the Policeyour OIC, Supervisor, and the Police

Controlling Unruly CrowdsControlling Unruly Crowds

Maintain calmMaintain calm Notify TBDR Site DirectorNotify TBDR Site Director Don’t panicDon’t panic Note changes in crowd’s Note changes in crowd’s

mood and attitudemood and attitude Maintain and direct Maintain and direct

pedestrian and vehicular pedestrian and vehicular traffictraffic

Be neutral and impartial; Be neutral and impartial; don’t take sidesdon’t take sides

Controlling Unruly CrowdsControlling Unruly Crowds

Stand outside the crowdStand outside the crowd Do not participate in Do not participate in

unnecessary conversationunnecessary conversation When requesting backup, When requesting backup,

overestimate rather than overestimate rather than underestimate your underestimate your manpower needsmanpower needs

Remain highly visibleRemain highly visible Do not have body contact Do not have body contact

with crowd memberswith crowd members

If there is a If there is a FightFight

Use the Radio and Use the Radio and request backuprequest backup

If there are weapons, do If there are weapons, do not intervene; call the not intervene; call the police, notify OIC, police, notify OIC, Supervisor and TBDR Supervisor and TBDR Director on site.Director on site.