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India Security Press, (A UNIT OF SECURITY PRINTING & MINTING CORPORATION OF INDIA LTD.)WHOLLY OWNED BY GOVERNMENT OF INDIA Nashik Road-422101 (Maharashtra) (ISO-9001:2008 & 14001:2004 Certified Company) Miniratna Category-I, CPSE Tel.No:+91-253-2402200;Fax No:+91-253-2462718,2466389 e-mail:[email protected] Web:http://ispnasik.spmcil.com CIN: U22213DL2006GOI144763 GSTIN: 27AAJCS6111J2Z7 PR Number PR Date Indenter Department 11006342 12.07.2018 Atram H. B. MNT-ELE Not Transferable Security Classification: TENDER DOCUMENT FOR PURCHASE OF: COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EPABX SYSTEM AT ISP, NASIK ROAD Tender Number: 6000011552/NCB/SY-27-06(01)/2018, Dated:11.08.2018 This Tender Document Contains__________Pages. Details of Contact person in SPMCIL regarding this tender: Name: DEEPAK KUMAR VERMA Designation: Deputy Manager (Technical Address: ISPN (India Security Press, Nashik) India Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001 T01.1

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India Security Press,(A UNIT OF SECURITY PRINTING & MINTING CORPORATION OF INDIALTD.)WHOLLY OWNED BY GOVERNMENT OF INDIANashik Road-422101 (Maharashtra)(ISO-9001:2008 & 14001:2004 Certified Company)Miniratna Category-I, CPSETel.No:+91-253-2402200;Fax No:+91-253-2462718,2466389e-mail:[email protected] Web:http://ispnasik.spmcil.comCIN: U22213DL2006GOI144763 GSTIN: 27AAJCS6111J2Z7

PR Number PR Date Indenter Department

11006342 12.07.2018 Atram H. B. MNT-ELE

Not Transferable

Security Classification:

TENDER DOCUMENT FOR PURCHASE OF: COMPREHENSIVEANNUAL MAINTENANCE CONTRACT FOR EPABX SYSTEM AT ISP,

NASIK ROAD

Tender Number: 6000011552/NCB/SY-27-06(01)/2018,Dated:11.08.2018

This Tender Document Contains__________Pages.

Details of Contact person in SPMCIL regarding this tender:

Name: DEEPAK KUMAR VERMA

Designation: Deputy Manager (Technical

Address: ISPN (India Security Press, Nashik)India

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001T01.1

Tender Number:6000011552

Section1: Notice Inviting Tender (NIT)6000011552 /NCB/SY-27-06(01)/2018 11.08.2018

(SPMCIL's Tender SI No.) (Date)

1. Sealed tenders are invited from eligible and qualified tenderers for supply of following goods & services:

Schd.No.

Brief Descriptionof Goods/services

Quantity(with unit)

Earnest Money(In Rupee)

Remarks

1 CAMC for EPABX_ISP for the

year 2018-19.

1.000 AU 7000.00INR RUPEES SEVENTHOUSAND ONLY.0.00

1 CAMC for EPABX for the year

2018-19. 1.000AU

Type of Tender (Two Bid/ PQB/ EOI/ RC/ Development/Indigenization/ Disposal of Scrap/ Security Item etc.)

TWO-BIDNational Competetive Bid

Dates of sale of tender documents: From 05.09.2018 to 11.10.2018 during office hours.

Place of sale of tender documents INDIA SECURITY PRESS, NASHIK ROAD-422 101,MAHARASHTRA, INDIA.

Closing date and time for receipt of tenders 12.10.2018 14:30:00

Place of receipt of tenders GREEN GATE, INDIA SECURITY PRESS, NASHIKROAD, NASHIK, MAHARASHTRA, INIDA

Time and date of opening of tenders 12.10.2018 15:00:00

Place of opening of tenders INDIA SECURITY PRESS, NASHIK ROAD-422 101,MAHARASHTRA, INDIA.

Nominated Person/ Designation to Receive BulkyTenders (Clause 21.21.1 of GIT)

ASHESHBHAI AVINASHIDeputy Manager (HR)

Section I: Notice Inviting Tender (NIT)

2). Interested tenderers may obtain further information about this requirement from the above office selling thedocuments. They may also visit our website mentioned above for further details.

3). Tender documents may be purchased on payment of non-refundable fee of Rs. 112/- [Rs. One Hundred TwelveOnly] per set in the form of account payee demand draft/ cashier#s cheque/ certified cheque, drawn on a scheduledcommercial bank in India, in favour of SPMCIL, Unit ISP, payable at Nashik.

4). If requested, the tender documents will be mailed by registered post/ speed post to the domestic tenderers, forwhich extra expenditure per set will be Rs. 100 for post. The tenderer is to add the applicable postage cost in thenon-refundable fee mentioned in Para 3 above.

5). Tenderers shall ensure that their tenders, duly sealed and signed, complete in all respects as per instructionscontained in the Tender Documents, are dropped in the tender box located at the address given below on or beforethe closing date and time indicated in the Para 1 above, failing which the tenders will be treated as late and rejected.

6). In the event of any of the above mentioned dates being declared as a holiday/ closed day for the purchaseorganisation, the tenders will be sold/ received/ opened on the next working day at the appointed time.

7). The essence of this tender is Price, delivery and adherence to Technical Specification. This tender is not a

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec01.1

Tender Number:6000011552

Development Tender. Bidders having proven track record of having manufactured and supplied similar material canonly participate.

8). No correspondence beyond bid due date will be made for shortfall of documentary evidence. Such offersreceived with shortfall of documentary evidence will be summarily rejected.

9). The tender documents are not transferable.

SD/-DEPUTY MANAGER (T.O.){PURCHASE}I/cFOR GENERAL MANAGERINDIA SECURITY PRESS,NASHIK ROADPhone No 0253 2402219

Address for dropping the tender documentsGreen Gate,India Security Press,Nashik Road-422 101,Maharashtra, India.

The following are the details for Section III: Special Instruction to Tenderers (SIT) and for Section V: SpecialConditions of Contract (Kindly refer to Section III and Section -V respectively)

Section III: Special Instructions to Tenderers (SIT)

Special Instruction to Tenderers (SIT)i.e. SIT-1 to SIT-6 are as below (The Section III: Specific Instructions toTenderers may be referred to ):

SIT 1 :Clarification of Tender Documents:

A tenderer requiring any clarification or elucidation on any issue of the tender documents may take up the same withISP Nashik in writing or by fax/ e-mail/ post. ISP Nashik will respond in writing to such request provided the same isreceived by ISP Nashik not later than 14 days prior to the prescribed date of submission of tender. In case theclarifications are not given by ISP Nashik in stipulated time frame then the bidder must strictly follow the tenderterms and conditions. Copies of the query and clarification, if any, shall be sent to all prospective bidders who havepurchased the bidding documents.

SIT 2 : Tender Currencies:

The tenderer shall quote only in Indian Rupees. Supplier is requested to quote price within 2 decimal place.Quotation with price quote beyond 2 decimal place will be ignored.

SIT 3: Wherever GST is applicable, the following may be noted:

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec01.2

Tender Number:6000011552

(i) The tenderer should quote the exact percentage of GST that they will be charging extra.

(ii)While quoting the rates, tenderer should pass on (by way of reduction in prices) the set off/ input tax credit thatwould become available to them by switching over the system of GST from the existing system of GST, duly statingthe quantum of such credit per unit of the item quoted for.

(iii)The tenderer while quoting for tenders he will be bound by the following:

#We agree to pass on such additional set off/ input tax credit as may become available in future in respect of all theinputs used in the manufacture of the final product on the date of supply under the GST scheme by way of reductionin price and advise the purchaser accordingly.#

(iv)The supplier by while claiming the payment shall furnish the following certificate to the paying authorities:

#We hereby declare that additional set offs/ input tax credit to the tune of Rs. XXXXX (to be filled while claiming thepayment) has accrued and accordingly the same is being passed on to the purchaser and to that effect the payableamount may be adjusted#.

SIT 4 : Earnest Money Deposit:

The required EMD as mentioned in Section VI, List of requirements submitted along with the tender intechno-commercial offer. The EMD shall be valid for a period of 60 days beyond Bid Validity. Any short validity, thetender shall be treated as unresponsive. The EMD should in the Indian Rupees only.

SIT 5 : Tender Validity

(i) The tenders shall remain valid for acceptance for a period of 165 days after the date of tender openingprescribed in the tender document. Any tender valid for a shorter period shall be treated as unresponsive andrejected.

(ii)In exceptional cases, the tenderers may be requested by ISP Nashik to extend the validity of their tenders upto aspecified period. Such request(s) and response thereto shall be conveyed by surface mail or by fax/ e-mail followedby surface mail. The tenderers who agree to extend the tender validity, are to extend the same without any changeor modification of their original tender and they are also to extend its tender validity period of the EMD (if applicable)accordingly. A tenderer, however, may not agree to extend its tender validity without forfeiting its EMD.

(iii)In case the day upto which the tenders are to remain valid falls on/ subsequently declared a holiday or closed dayfor ISP Nashik, the tender valid shall automatically be extended upto the next working day.

(iv)Compliance with the Clauses of this Tender Document: Tenderer must comply with all the clauses of this TenderDocument. In case there are any deviations, these should be listed in a chart form without any ambiguity along withjustification.

SIT 6 : Number of Copies of Tenders to be submitted:Tenderer shall submit their tender in #Original# only

SIT 7 : Submission of Tender:

Techno-commercial bid and the Price Bid are to be submitted in Two Separate double sealed Envelopes on orbefore the due date of the submission of the tender as stated below otherwise tender/ bid / quotation shall be liablefor rejection.

Part #I: Techno-Commercial bid (First Envelope)

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec01.3

Tender Number:6000011552

(i) Tender Fee: Tender fee of Rs. 112/- should be submitted along with Techno-commercial bid in form of DD/Bankers Cheque drawn from any Schedule Commercial Bank in India, in favour of SPMCIL, unit ISP payable atNashik.

(ii)Earnest Money Deposit of Rs.7,000/-

EMD must be submitted along with the tender in form of DD/ Bankers cheque/ FDR drawn from any ScheduledCommercial Bank in India only in favour of SPMCIL unit ISP payable at Nashik. The firm who are registered underNSIC, Micro & Small Enterprises (MSE) for manufacturing/ selling/ Trading of similar item may be exempted fromsubmitting the EMD on producing valid certificate. The certificate should clearly indicates the stores details similar toIndia Security Press requirement and the validity of the certificate (Valid upto XXXXXX ) otherwise, certificate willnot be considered for exemption of EMD.

(iii)Power of Attorney/ Authorisation with the seal of company indicating that authorized signatory is competent andlegally authorized to submit the tender and/ or to enter into legally binding contract.

(iv)The eligibility criteria for the tender are given in Section IX- Qualification/ Eligibility Criteria. The bidders have tosubmit all the desired documents and relevant documentary proof in support of relevant clauses mentioned inSection IX: Qualification/ Eligibility Criteria. The Qualifying Criteria should be submitted in original.

(v) The tenderer shall submit detailed techno-commercial offer as per Technical Specifications as per Section-VIIand List of Requirement as per Section-VI of the tender document.

(vi)The tender has to submit sealed and signed tender document by authorized signatory of the tenderer as a tokenof acceptance of all section/ terms and conditions of this tender document (GIT, SIT, GCC & SCC, Quality ControlRequirement, List of Requirement, Technical Specification, Tender form etc.)

PART-II: PRICE BID (Second Envelope)

The tenderer shall quote their prices strictly only in Price bid only and as per the proforma given in Section-XI of theTender document, if prices are quoted in technical bid its tender will be liable for rejection. No additional/ extra itemwith price shall be included other than that of Section XI.

NOTE:-

i. The envelopes containing bids shall be super scribed as Techno-commercial Bid and Price Bid separately for#COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EPABX SYSTEM AT ISP, NASIK ROAD#. Thesealed envelope shall be again put in another envelope and super scribed as tender for #COMPREHENSIVEANNUAL MAINTENANCE CONTRACT FOR EPABX SYSTEM AT ISP, NASIK ROAD# due on 12-10-2018

ii. If the tender is not submitted as per above format, offer/ bid/ tender will be liable for rejection.

iii. Late Tender shall not be accepted. Tenderer shall submit their offer only on prescribed form. Tenders by fax/email shall not be accepted. Tender by Post/ hand/ courier received on or before the due date and time shall beaccepted. Postal delay/ delay by courier services etc. shall not be condoned, what so ever reason may be.

SIT 8 : Opening of Tender:

The Techno-commercial bids are to be opened in the first instance, at the prescribed time and date. These bidsshall be scrutinized and evaluated with reference to the parameters prescribed in the Eligibility criteria andparameters prescribed in the tender document by the competent committee/ authority. Subsequently, in the 2ndstage the Price bids of only the technically acceptable offers shall be opened for further scrutiny and evaluation.Intimation regarding opening of price bids shall be given to qualified tenderers to enable them to attend the price bid/

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec01.4

Tender Number:6000011552

financial bid opening, if they so desire.

SIT 9 : Evaluation Criteria

Tender Evaluation Process:

9.1 In the first instance, the Qualifying Criteria of the Techno-commercial part of Tender document will beconsidered for the evaluation. These offers/ bid will be scrutinized and evaluated by the committee/ authority withreference to the parameters prescribed in the eligibility criteria (Section IX).Conditional offers will be liable forrejection. The technical acceptance of the bids is on the basis of Technical Specifications offered by the bidders asper Section #VII Technical Specification and Section-VI List of Requirement of the tender document and acceptanceof the terms and conditions as per Section-VI, GIT, SIT, GCC, SCC, other conditions of tender. 9.2 Price bid evaluation:

In the second stage, the price bid of only the technical offers will be opened for further scrutiny and evaluation. Theprice quoted shall be compared on a total item wise price basis (FOR ISP Nashik Road), including all taxes, duties,packing and forwarding charges, freight, insurance, etc. The evaluation criteria for awarding the contract shall be toL1 bidder schedule i.e. itemwise mentioned in Section XI Price Bid.

SIT 10 : Corrections in GIT Clauses:

GIT CLAUSE WRITTEN AS IN GIT CORRECTED AS IN SIT21.1 In 3rd line of procurement manual the words Para 11 of NIT# Para 1 of NIT#

21.1 In 6th line of procurement manual the words #Clause 11 of NIT# Clause 1 of NIT#

24.1 In 2nd line of procurement manual the words# Clause 11 of NIT# Clause 1 of NIT#

18.4 In third line of last para of procurement manual the words Clause 33 of NIT# #Clause 3 of NIT#

10.1 10.1(a) second line #clause no.19.19#Clause 19.4 of GIT#

Section V: Special Conditions of Contract (SCC)

Special Conditions of Contract (SCC) i.e. SCC-1 to SCC-5 are as below (The Section V: Special Conditions ofContract may be referred to):

SCC 1: Transportation of Domestic Goods:

The transportation of goods to be procured will be done by the supplier on FOR ISP Basis. The total cost of thetransportation should also be indicated in the price bid of the item to be procured.

SCC 2: Insurance:

As the supplier has to deliver the material on FOR ISP, Nashik basis therefore the cost of the insurance will also thepart of the cost of the material born by the supplier. The insurance charges should also be indicated in the price bidof the material/ Item.

SCC 3: Distribution of Despatch of Documents for clearance/ Receipt of Goods:

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec01.5

Tender Number:6000011552

The supplier shall send all the relevant dispatch documents well in time to ISP Nashik to enable ISP Nashik to clearor receive (as the case may be) the goods in terms of the contract.

SCC 4: Option Clause :

The purchaser reserves the right to extend the AMC period by three months at any time, before the completion ofthe AMC period, by giving reasonable notice.

SCC 5: Taxes and Duties:

If the tenderer fails to include the taxes and duties as per law of the land in the tender, no claim thereof will beconsidered by purchaser at a later stage. The applicable TDS on Installation, commissioning and training in India,shall be borne by the tenderer.

SCC 6: Terms and Mode of Payment:

The payment terms will be on quarterly basis within 30 days after inspection & acceptance of services by thepurchaser and on production of all required documents by the supplier. The payment will be done through RTGSonly. Therefore, the suppliers have to produce all the bank details such as Name of Bank, Account No., IFSC CodeNo., MICR No. along with the Tender document.

SCC 7: Quantum of Liquidated damages:

If the supplier fails to deliver any or all the goods or fails to perform the services within the time frame(s)incorporated in the contract, ISP Nashik shall, without prejudice to other rights and remedies available to ISP Nashikunder the contract, deduct from the contract price, as liquidated damages, a sum equivalent to the ½% (0.5%) (orany other percentage prescribed in the SCC) of the delivered price of the delayed goods and/ or services for eachweek of delay or part thereof until actual delivery or performance, subject to a maximum deduction of the 10% (orany other percentage if prescribed in the SCC) of the delayed goods# or services# contract price(s). During theabove mentioned delayed period of supply and / or performance, the conditions incorporated under GCC sub-clause23.4 shall also apply.

..........................................

..........................................(Name Designation, Adress telephone number etcof the officer signing the document)

For and on behalf of...........................................

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec01.6

Tender Number:6000011552

Section II: General Instructions to Tenderers (GIT)Part 1: General Instructions Applicable to all type of Tenderers

Section II: GENERAL INSTRUCTIONS TO TENDERERS (GIT)

Please refer the link Click here or

http://ispnasik.spmcil.com/spmcil/UploadDocument/GIT.pdf for further details.

GIT (Total pages: 32)

BIDDERS ARE REQUESTED TO DOWNLOAD 32 PAGES BY CLICKING THE ABOVE SAID LINK AND SUBMITTHE SAME DULY STAMPED AND SIGNED ALONG WITH TENDER DOCUMENT. ONLY PRINTOUT OF THISPAGE IS NOT ACCEPTABLE.

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec02.1

Tender Number:6000011552

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec02.2

Tender Number:6000011552

Section III: Specific Instructions to Tenderers (SIT)The following Special Instructions to Tenderers will apply for this purchase. These special instructions will modify/substitute/ supplement the corresponding General Instructions to Tenderers (GIT) incorporated in Section II. Thecorresponding GIT clause numbers have also been indicated in the text below:In case of any conflict between the provision in the GIT and that in the SIT, the provision contained in the SIT shallprevail.(Clauses of GIT listed below include a possibility for variation in their provisions through SIT. There could be otherclauses in SIT as deemed fit.)

Sr No GIT ClauseNo.

Topic SIT Provision

01 4 Eligible Goods and Services (Origin ofGoods)

Not Applicable

02 8 Prebid Conference Not Contemplated

03 9 Time Limit for receiving request forclarification of Tender Documents

SIT- 1 ( Mentioned in Section-I : NIT )

04 11.2 Tender Currency SIT- 2 ( Mentioned in Section-I : NIT )

05 12.10 Applicability of GST SIT- 3 ( Mentioned in Section-I : NIT )

06 14 PVC Clause & Formula Not Applicable

07 18.1 Earnest Money Deposit SIT- 4 ( Mentioned in Section-I : NIT )

08 19 Tender Validity SIT- 5 ( Mentioned in Section-I : NIT )

09 20.4 Number of Copies of Tenders to besubmitted

SIT- 6 ( Mentioned in Section-I : NIT )

10 35.2 Additional Factors for Evaluation of Offers Not Applicable

11 43 Parallel Contracts Not Applicable

12 50.1, 50.3 Tender For rate Contracts Not Applicable

13 51.1, 51.2 PQB Tenders Not Applicable

14 52.1, 52.3,52.5

Tenders involving Purchaser#s andPre-Production Samples

Not Applicable

15 53.4, 53.5,53.7

EOI Tenders Not Applicable

16 54.3.1, 54.5.2 Tenders for Disposal of Scrap Not Applicable

17 55.2, 55.3,55.7, 55.8

Development/ Indigenization Tenders Not Applicable

18 20.8 Submission of Tender SIT-7 ( Mentioned in Section-I : NIT )

19 24.4 Opening of Tender SIT-8 ( Mentioned in Section-I : NIT )

20 33 Evaluation Criteria SIT-9 ( Mentioned in Section-I : NIT )

21 21.1 Correction in GIT Clause SIT-10 ( Mentioned in Section-I : NIT )

22 Language of Tenders The tenders are to be submitted in EnglishLanguage only

23 Note Details of SIT-1 to SIT-10 are mentioned inSection-I : NIT

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec03.1

Tender Number:6000011552

Section IV: General Conditions of Contract (GCC)Section IV: GENERAL CONDITION OF CONTRACT

Part I: General Conditions of Contract applicable to all types of Tenders

Please refer the link Click here orhttp://ispnasik.spmcil.com/spmcil/UploadDocument/GCC.pdf for further details.

GCC (Total pages: 28)

BIDDERS ARE REQUESTED TO DOWNLOAD 28 PAGES BY CLICKING THE ABOVE SAID LINK AND SUBMITTHE SAME DULY STAMPED AND SIGNED ALONG WITH TENDER DCOUMENT. ONLY PRINTOUT OF THISPAGE IS NOT ACCEPTABLE.

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec04.1

Tender Number:6000011552

Section V: Special Conditions of Contract (SCC)The following Special Conditions of Contract (SCC) will apply for this purchase. The corresponding clauses ofGeneral Conditions of Contract (GCC) relating to the SCC stipulations have also been incorporated below. TheseSpecial Conditions will modify/ substitute/ supplement the corresponding (GCC) clauses.Whenever there is any conflict between the provision in the GCC and that in the SCC, the provision contained in theSCC shall prevail.(Clauses of GCC listed below include a possibility for variation in their provisions through SCC. There could be otherclauses in SCC as deemed fit)

Sl.No.

GCC ClauseNo.

Topic SCC Provision

01 8.2 Packing and Marking Not Applicable

02 11.2 Transportation of Domestic Goods SCC-1 ( Mentioned in Section-I : NIT )

03 12.2 Insurance SCC-2 ( Mentioned in Section-I : NIT )

04 14.1 Incidental Services Not Applicable

05 15 Distribution of Dispatch Documents forclearance/ Receipt of Goods

SCC-3 ( Mentioned in Section-I : NIT )

06 16.2, 16.4 Warrantee Clause Not Applicable

07 19.3 Option Clause SCC-4 ( Mentioned in Section-I : NIT )

08 20.1 Price Adjustment Clause Not Applicable

09 21.2 Taxes and Duties SCC-5 ( Mentioned in Section-I : NIT )

10 22, 22.1, 22.2,22.4, 22.3,22.6

Terms and Mode of payments SCC-6 ( Mentioned in Section-I : NIT )

11 24.1 Quantum of LD SCC-7 ( Mentioned in Section-I : NIT )

12 25.1 Bank Guarantee and Insurance for MaterialLoaned to Contractor

Not Applicable

13 33.1 Resolution of Disputes Not Applicable

14 36.3.2, 36.3.9 Disposal/ Sale of Scrap by Tender Not Applicable

15 Note Details of SCC-1` to SCC-7 are mentioned inSection-I : ;NIT

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec05.1

Tender Number:6000011552

Section VI: List of Requirements

ScheduleNo.

Breif Description of goodsand services (RelatedSpecifications etc.are inSection-VII)

Accounting Unit Quantity Amount ofEarnestMoney

Remark

1 CAMC for EPABX_ISP forthe year 2018-19.

AU 1.000 7000.00 INRRUPEESSEVENTHOUSANDONLY.0.00

2. Required terms of Delivery:

(a) Required Delivery Schedule: AMC will be for a period of One Year, effective from the date of notification ofaward of contract (b) Required Terms of Delivery : FOR ISP Nashik Road

(c) Destination: India Security Press, Nashik Road#422 101.Maharashtra, India(d) Preferred Mode of Transportation: By Road

3.All the copies of tenders shall be complete in all respects with all their attachments/enclosures duly numbered andsigned on each and every page.

4.The total cost inclusive of all elements as cited above on FOR India Security Press, Nashik Road (Maharashtra),India, basis should be indicated clearly both in words and figures in the price bid.

5.RISK PURCHASE:

(a) If the supplier after submission of tender and due acceptance of the same, i.e. after placement of notification ofaward of contract fails to abide by the terms and conditions of these tender documents, or fails to supply thematerial as per delivery schedule given or at any time repudiates the contract, the purchaser shall have the right to:

(i) Forfeiture of the EMD and

(ii) Invoke the Security-cum-Performance Guarantee if deposited by the supplier and procure stores from otheragencies at the risk and consequence of the supplier. The cost difference between the alternative arrangement andsupplier tendered value will be recovered from the supplier along with other incidental charges, including exciseduty, taxes, insurance, freight etc.

(b) For all the purpose the Notification of award of contract will be considered acceptance of tender and formalcontract pending signing of agreement. Supplier has to abide by all the terms and conditions of tender.

(c) In case of procurement through alternative sources and if procurement price is lower, no benefit on this accountwill be passed on to the supplier.

(d) If the contract holder reduces its price or sells or even offers to sell the contracted good, following condition of

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec06.1

Tender Number:6000011552

sale similar to those of the contract, at a price lower than the contract price, to any person or organization during thecurrency of contract, the contract price will be automatically reduced with effect from that date for all the subsequentsupplies under the contract and the contract amended accordingly. Any violation of the fall clause would beconsidered a serious misdemeanor under clause of the GIT and action, as appropriate, would be taken as perprovision of that clause.5.Bidders are requested to submit the following Bank details along with tender documents:

a) Beneficiary Name:b) Bank Account Number:c) Bank Name:d) Branch and Address:e) IFS Code:

6.The Bidder has to submit the Check list as per Format given below along with the Technical Bid Documents.

1.Tender form fee Rs. 112/-

2.EMD Rs.7,000/-

3.Power of Attorney of the Authorized Signatory duly Authorized by a person not below the Director level of thebidder firm for signing this Tender document.

4.Documentary evidence towards Experience as per clause 1(a) of section IX

5.Documentary evidence towards adherence of Delivery Schedule as per section VI: List of Requirement on firmsletter head

6.Documentary evidence towards adherence of Technical specification as per Section VII: Technical Specificationon firms letter head.

7.Documentary evidence towards adherence of Quality Control Requirement Section VIII: Quality ControlRequirement on firms letter head.

8.Copy of PAN/ GST number of bidder and Manufacturer as per clause 2 (iv) of Section IX.

9.Documentary evidence towards Non Black Listing Declaration.

10. Undertaking as per clause No. 2(vi) of Section VI: List of Requirement on firms letter head

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec06.2

Tender Number:6000011552

Section VII: Technical SpecificationsTechnical Specifications of 400 lines EPABX :-

The Comprehensive Annual Maintenance Contract of 400 lines EPABX at ISP Nasik.

The details of the existing EPABX system are as under:-

Make and type: KAREL, Israel, DS 200 ISDN DIGITAL EPABX, having following cards:-

PRI Interface card expandable up to 2 PRI-02 Nos.

Trunk Cards 8 ports -02 Nos.

Digital Extension Cards 8 port (8 Extn/port)-06 Nos.

Analog Extension with Clip facility,16 Extn/card-22 Nos.

TWT Card 08 port-01 No.

PC base operator Console-01 No.

#S# Bus card 08 port BRI output-01 No.

Telephone Lines.

A) Analog-300 Nos.

B) Digital-40 Nos.

ADSL+DSLAM(24 Ports)-01 No.

ADSL MODEM-20 Nos.

Scope of work:

1). The proposed CAMC shall cover periodic/preventive maintenance & breakdown repairs of above EPABXsystem to keep the system always healthy and in working condition for 24 hrs x 365 days.

2). The spare parts including all type of cards required for EPABX & material i.e. DPs, crones, telephone cords,existing telephone cables, telephone instruments inside the factory shall be supplied by the firm free of cost anddefective parts shall be taken out by them against replacement parts. To attend major breakdowns like problem insoftware or failure of control/ all type of cards the firm shall keep necessary backups and ensure immediate restoringof the system.

3). The CAMC shall cover the shifting of old phones as well as providing new connections by laying of all type &size of telephone cables and installation of new Distribution box along with crone, whenever required. The materialrequired for new connection and shifting at new location will be provided by ISP.

4). The firm shall solve the software & hardware problems occur on the system immediately as and when reportedby ISP.

5). The firm shall have to depute minimum one skilled employee during day time on all the working days in ISPexcluding Sundays and Holidays to attend the day to day problems. However, if major problem arises during

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec07.1

Tender Number:6000011552

holidays / Sundays, the same shall be attended. If the EPABX system as a whole OR major part of it remains underbreakdown for more than 48 hrs proportionate payment shall be deducted on prorata basis

6). ISP being a security organization it shall be firm#s responsibility to ensure that the system as well as all thedata related to the system shall remain safe and secure and access to such information shall not be given to anyoutsider.

7). The firm shall submit the name and phone nos. of their contact persons to be contacted in case of emergency.

8). ISP will provide only free electricity and all the remaining tools, tackles, spares ladders etc along with theappropriate labour are to be arranged by the firm.

9).The firm#s representative(s) will report and work under directives of the concerned ISP officials. He shall alsomaintain a log book for the daily activities spares consumed etc and shall be produced to concerned officials onweekly basis. The attendance of the person(s) of the firm shall be reported on daily basis and should maintainattendance register and present on monthly basis.

10).The quarterly report of the work done shall be submitted by the firm along with quarterly invoice.

11).The firm will have to keep a stock of minimum spares required to keep the system healthy, at ISP premises.

Terms and Conditions:

1). The firm will have to submit the list of the clients having such latest EPABX with more than 100 lines where theyare providing such type of services as a proof of their ability in this field.

2). Subcontracting of peripheral nature of work will not be allowed.

3). It will be the firm#s responsibility to ensure the safety and security of the firm#s representative(s), as well asISP#s property covered under the CAMC and ISP disowns any liability towards the loss incurred due tomisuse/negligence on the part of the firm.

4). The firm will have to provide Police Verification Report of the representative(s) who will attend theproblems. On the company letter head the firm should provide the detail regarding the person(s) who willattend the day to day work.

5). Payment will be released on quarterly basis on satisfactory performance.

6). The CAMC will remain valid for 12 calendar months.

Note: Tenderer#s attention is drawn to GIT clause 17 and GIT sub-clause 10.1. The tenderer is to provide therequired details, information, confirmations etc accordingly, failing which it#s tender is liable to be ignored.

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec07.2

Tender Number:6000011552

Section VIII: Quality Control RequirementsSection VIII: Quality Control Requirements

ISP will issue acceptance certificate on quarter basis after satisfactory completion of the service as per the scope ofthe contract and fulfillment of terms and conditions as mentioned is section VI: List of requirements.

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec08.1

Tender Number:6000011552

Section IX: Qualification/Eligibility CriteriaSection IX: Qualification/ Eligibility Criteria

MINIMUM ELGIBILITY CRITERIA

1.The following shall be the minimum eligibility criteria for selection of bidders techno commercially.

(a) Experience: The bidder should have experience in providing such type of services of Maintenance of suchEPABX & with more 100 lines in# any one year during last five years ending 31 March 2018. In proof of having fullyadhered to minimum eligibility criteria, attested copy of experience certificate / copy of purchase order issued by theparties to whom the material has been supplied. Relevant proof in support shall be submitted

(b) Undertaking : -

i). Bidder firm has not been blacklisted / debarred for dealing by any Government organization / PSU / any stateGovt. etc in the past.

ii).We agree to withdraw all the deviation s, if any, unconditionally and accept all the Terms and Conditions of thetender document including the technical specifications.

(c) Legal Valid Entity: - The Bidders shall necessarily be a legally valid entity. In proof of having fully adhered tothe minimum eligibility criteria, attested copy of GST Registration

(d) PAN: The Bidder should be registered with the Income tax. In proof of having fully adhered to minimumeligibility criteria, attested copy of PAN.

Note:

1). Interested firms are requested to submit the above required documents sealed and signed on all pages alongwith tender.

2). No further correspondence will be made with the bidders for shortfall of documents, if any, such offers withpartial submission of documents will be summarily rejected.

3). the tender should be completed in all the respect including submission of all the required documents so thatfurther clarification may not be called for.

4). Bidders have to submit GIT, GCC documents after downloading from the link provided at Section II & IV of thistender document, duly signed and stamped by authorized person along with this tender document, failing which itstender may be liable for rejection

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec09.1

Tender Number:6000011552

Section X: Tender Form Date:

To,India Security Press, Nashik RdA Unit of Security Printing & MintingCorporation of India Limited(Wholly Owned by Govt. of India)Nasik

Ref: Your Tender document No.6000011552 /NCB/SY-27-06(01)/2018 dated 11.08.2018

We, the undersigned have examined the above mentioned tender enquiry document, including amendmentNo............., dated.......... (if any), the receipt of which is hereby confirmed. We now offer to supply and deliver........................................ (Description of goods and services) in conformity with your above referred document forthe sum of _____________ (total tender amount in figures and words), as shown in the price schedule(s), attachedherewith and made part of this tender.If our tender is accepted, we undertake to supply the goods and perform the services as mentioned above, inaccordance with the delivery schedule specified in the List of Requirements.We further confirm that, if our tender is accepted, we shall provide you with a performance security of requiredamount in an acceptable form in terms of GCC clause 6, read with modification, if any, in Section V - 'SpecialConditions of Contract', for due performance of the contract.We agree to keep our tender valid for acceptance for a period up to ................, as required in the GIT clause 19,read with modification, if any in Section-III - 'Special Instructions to Tenderers' or for subsequently extended period,if any, agreed to by us. We also accordingly confirm to abide by this tender up to the aforesaid period and thistender may be accepted any time before the expiry of the aforesaid period. We further confirm that, until a formalcontract is executed, this tender read with your written acceptance thereof within the aforesaid period shall constitutea binding contract between us.We further understand that you are not bound to accept the lowest or any tender you may receive against yourabove-referred tender enquiry.

...................................(Signature with date)

...................................... (Name and designation)

Duly authorized to sign tender for and on behalf of

...................................................

...................................................

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec10.1

Tender Number:6000011552

Section XI: Price Schedule

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec11.1

Tender Number:6000011552

Section XII: QuestionnaireThe tenderer should furnish specific answers to all the questions / issues mentioned below. In case a question /issue does not apply to a tenderer, the same should be answered with the remark "not applicable".Wherever necessary and applicable, the tenderer shall enclose certified copy as documentary proof / evidence tosubstantiate the corresponding statement.In case a tenderer furnishes a wrong or evasive answer against any of the under mentioned question/ issues, itstender will be liable to be ignored.1. Brief description and of goods and services offered:2. Offer is valid for acceptance up to .....................................................3. Your permanent Income Tax A/ C No. as allotted by the Income Tax Authority of Government of India:Please attach certified copy of your latest/ current Income Tax clearance certificate issued by the above authority.4. Status :a) Are you currently registered with the Directorate General of Supplies & Disposals (DGS&D), New Delhi, and / orthe National Small Industries Corporation (NSIC), New Delhi, and / or the present SPMCIL and / or the Directorate ofIndustries of the concerned State Government for the goods quoted ? If so, indicate the date up to which you areregistered and whether there is any monetary limit imposed on your registration.b) Are you currently registered under the Indian Companies Act, 1956 or any other similar Act?Please attach certified copy(s) of your registration status etc. in case your answer(s) to above queries is inaffirmative.5. Please indicate name & full address of your Banker(s) :6. Please state whether business dealings with you currently stand suspended/ banned by any Ministry/ Deptt. ofGovernment of India or by any State Govt.

................................(Signature with date)

..............................

..............................(Full name, designation & address of thePerson duly authorized sign on behalf of the tenderer)For and on behalf of

...............................

................................ (Name, address and stamp of the tendering firm)

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec12.1

Tender Number:6000011552

Section XIII: Bank Guarantee FORM for EMDWhereas............................................................................................................................................ (here in aftercalled the "Tenderer") has submitted its quotation dated.........................for the supply of .....................(herein aftercalled the "tender")Against SPMCIL's tender enquiry No .....................................................Know all persons by these present that we ..........................of.....................................................................(here in after called the "Bank") having our registered office at ...............................................................are bound unto................................(here in after called the "SPMCIL") in the sumof..........................................................for which payment will and truly to be made to the said SPMCIL, the Bank binds itself, its successors and assigns bythese presents.Sealed with the Common Seal of the said Bank this................ day of ...............20....The conditions of this obligation are :-(1) If the Tenderer withdraws or amends, impairs or derogates from the tender in any respect within the period ofvalidity of this tender.(2) If the Tenderer having been notified of the acceptance of his tender by SPMCIL during the period of its validity:-a) fails or refuses to furnish the performance security for the due performance of the contract.b) fails or refuses to accept/ execute the contract.We undertake to pay SPMCIL up to the above amount upon receipt of its first written demand, without SPMCILhaving to substantiate its demand, provided that in its demand SPMCIL will note that the amount claimed by it is dueto it owing to the occurrence of one or both the two conditions, specifying the occurred condition(s).This guarantee will remain in force for a period of forty five days after the period of tender validity and any demand inrespect thereof should reach the Bank not later than the above date.

....................................................................(Signature of the authorized officer of the Bank)

........................................................................

........................................................................Name and designation of the officer

........................................................................Seal, name & address of the Bank and address of the Branch

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec13.1

Tender Number:6000011552

Section XVII: Letter of authority for attending a Bid openingThe General Manger,India Security Press, Nashik Rd.

Subject: Authorization for attending bid opening on 12.10.2018 in the Tender of COMPREHENSIVE ANNUALMAINTENANCE CONTRACT FOR EPABX SYSTEM AT ISP, NASIK ROAD.

Following persons are hereby authorized to attend the bid opening for the tender mentioned above on behalf of___________________ __________(Bidder) in order of preference given below.

Order of Preference Name Specimen Signatures

1.

1.

Alternate representative

Signatures of bidder or

Officer authorized to sign the bid

Documents on behalf of the bidder.

Note:

1. Maximum of two representatives will be permitted to attend bid opening. In cases where it is restricted to one,first preference will be allowed. Alternate representative will be permitted when regular representatives are not ableto attend.2. Permission for entry to the hall where bids are opened may be refused in case authorization as prescribedabove is not recovered.

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec17.1

Tender Number:6000011552

Mailing List (List of Vendors)

S.No. Vendor Number Vendor name Vendor Address

1 ISPN India Security Press. India Security Press.A.B. Road, Behind Chamuda TekrNashik 422101

Regd. Office:-16th Floor, Jawahar Vyapar Bhawan, Janpath, New Delhi-110001Sec17.2

Tender Number:6000011552/NCB/ SY-27-06(01)/2018

SUMMARY OF PRICE SCHEDULE: PRICES SHOULD BE ON FOR, ISP, NASHIK ROAD BASIS.

Tender No. 6000011552/NCB/ SY-27-06(01)/2018 Date: 11 / 08 /2018

“COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EPABX SYSTEM AT ISP, NASIK ROAD”

Sr No

Item description

UOM (Unit of Measure-ment

SAC Code

Basic price/ unit (Rs)

Goods & Service Tax @..... as applicable please specify (Rs)

Packing and forwarding charges (Rs), if any

Total rate per unit (Rs) (FOR ISP, Nashik Road) inclusive of all taxes, duties, freight, and Insurance charges

Offered Quantity

Total Price for required quantity (Rs) (FOR ISP, Nashik Road) inclusive of all taxes, duties, freight, and Insurance charges

1 2 3 4 5 6 7 8 9 10

A). COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EPABX SYSTEM AT ISP, NASIK ROAD (As per Section VII : Tech. Specification)

1

Comprehensive Annual Maintenance Contract for EPABX System at ISP, Nasik Road Make & Type : KAREL,ISRAEL, DS 200 ISDN Digital EPABX

Year

1

GST Regn. Number* of the bidder firm :- Grand Total Price in figures Rs

FOR ISP Nashik Road price in words………………

1. We confirm that there would not be any price escalation during the supply period. 2. We confirm that we will abide by all the tender terms and conditions and we do not have any

counter conditions 3. Goods & Service Tax (GST) taxes applicable will be borne by ISP. 4. Remarks ,if any :……………………………………………………………………. 5. Price bids with conditions/ counter conditions are liable to be rejected.

6. The price bid should be submitted only as per the above format. No row/ column shall be left blank. Please indicate NA, in case the row/ column is “Not Applicable”.

(Name and Signature with date)

Office Seal/Stamp