Ten Barriers to Successful Technology Implementations

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  • 8/3/2019 Ten Barriers to Successful Technology Implementations

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    Overcoming Barriers toSuccessful Technology

    Implementations

    MASA/MASE Spring ConferenceMarch 16, 2006

    Presenter: Lee Whitcraft

    School Technology Solutions , LLC

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    Some barriers are higher thanothers, but they can all be

    overcome!

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    Overcoming Barriers to Successful

    Technology Implementations

    1) Leadership communicating expectations

    For new technology initiatives

    For increased technology integration

    Overcoming resistance to change

    Identifying leaders formal/informal

    Defining roles

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    School TechnologySolutions, LLC 2006 4

    Overcoming Barriers to Successful

    Technology Implementations 2) Technology Plans not aligned with

    district's and schools' strategic goals

    Identify school/district goals

    Articulate how technology supports thesegoals

    Require annual reviews Consider outside audit

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    Overcoming Barriers to Successful

    Technology Implementations

    3) All key department staff not involvedin technology planning.

    Identify key staff

    Typically: IT director; school/districtadmin/support; staff development;

    curriculum; media;student? , parents? Insure team members understand their role

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    Overcoming Barriers to Successful

    Technology Implementations

    4) Too much focus on hardware

    Most visible component of technology

    Total cost of ownership (TCO)

    Hardware/software/infrastructure/staffdevelopment-time to learn/support

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    $200,000 over five years

    TCO distribution

    Source: CoSN 1999, Microsoft 2000

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    $200,000 over five years

    25%Hardware/Software

    $50,000

    TCO distribution

    Source: CoSN 1999, Microsoft 2000

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    Overcoming Barriers to Successful

    Technology Implementations

    5) Support of aging hardware and software

    Status quo is more expensive overtime

    The value derived diminishes District/schools information and curriculum

    requirements stifled

    Five year replacement cycle for desktop/laptops

    Three year replacement cycle for application servers

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    $200,000 over five years

    25%Hardware/Software

    $50,000

    30%Staff development

    $60,000

    TCO distribution

    Source: CoSN 1999, Microsoft 2000

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    Overcoming Barriers to Successful

    Technology Implementations

    6) Inadequate staff development and activitiesfor technology implementations Classify current level of staff technology knowledge

    and use

    Every technology implementation needs a staffdevelopment plan

    Clear expectation for technology use

    Delivery mechanisms must be flexible Traditional, in-person training

    Internet, onsite before/during/after school, reinforced

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    $200,000 over five years

    25%Hardware/Software

    $50,000

    38%Support/retrofitting

    $76,000

    30%Staff development

    $60,000

    TCO distribution

    Source: CoSN 1999, Microsoft 2000

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    Overcoming Barriers to Successful

    Technology Implementations

    7) Technology support skills

    Technology staff development critical for each

    technology implementation Select insourcing or outsourcing strategies for

    each technology implementation

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    $200,000 over five years

    25%Hardware/Software

    $50,000

    7%Connectivity

    $14,000

    38%Support/retrofitting

    $76,000

    30%Staff development

    $60,000

    TCO distribution

    Source: CoSN 1999, Microsoft 2000

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    Overcoming Barriers to Successful

    Technology Implementations

    8) Restricted network infrastructure

    Must plan capacity for current/future needs

    All technology introductions must factor innetwork requirements

    Electronic network components should be on

    a 3-5 year a replacement cycle.

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    Overcoming Barriers to SuccessfulTechnology Implementations

    Total cost of ownership is like a recipe:

    right ingredients + right proportions =great outcome

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    Overcoming Barriers to SuccessfulTechnology Implementations

    9) Staff not able to determine and/oreffectively communicate TCO or the value

    of technology Communicate all facets of TCO

    Communicate how value will be measured

    Increased learning Increased productivity

    Increased parental collaboration

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    Overcoming Barriers to Successful

    Technology Implementations

    10) Lack of technology/management skills

    Technology vision

    Project Management Written and verbal communication skills

    Business resumption planning

    Strategic Planning

    RFP development/contract management

    Security

    Outsource contract management

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    Overcoming Barriers to SuccessfulTechnology Implementations

    What about money and time?

    Both are finite

    Used to prioritize

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    Barriers can be overcome withappropriate leadership,

    planning, knowledge andcommitment

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    Overcoming Barriers to SuccessfulTechnology Implementations

    Resources Consortium for School Networking www.cosn.org

    The Metiri Group www.metiri.com

    International Society for Education Technologywww.iste.org

    North Central Regional Education Laboratorywww.ncrel.org

    Informs http://www.informns.k12.mn.us/ School CIO Online www.schoolcio.com

    E School News Online www.eschoolnews.com

    http://www.metiri.com/http://www.ncrel.org/http://www.eschoolnews.com/http://www.eschoolnews.com/http://www.ncrel.org/http://www.metiri.com/
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    Questions?

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    Overcoming Barriers to SuccessfulTechnology Implementations

    Contact Information:

    Lee Whitcraft, School Technology Solutions,

    LLC Email: [email protected]

    Website: www.schooltechbiz.com

    Phone: (651)494-2465

    mailto:[email protected]://www.schooltechbiz.com/http://www.schooltechbiz.com/mailto:[email protected]