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V4 Jan 2012 Project 3.3 A Page 1
Handout “L1” Project 3.3 A Assessment Tool Validation Item # 67
Template: Record of assessment validation
About this template
This validation template is based on a validation whose purpose is to validate and
assessment tool. If using this template to validate other aspects of assessment, you will
need to modify the validation criteria to reflect the focus and purpose of your
validation.
General Information about the Validation
Purpose of validation Validate an assessment tool
Relevant competency
standard/s (if applicable)
Resources needed
Validation date/s, time/s and
length
Validation location
Validation approach Face-to-face meeting
Telephone or on-line chat
Other:
Validation moderator
Other participants
Preparation required
continued
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V4 Jan 2012 Project 3.3 A Page 2
Activity: Participate in assessment validation, Item # 67
Validation Criteria Checklist
PART 1: VALIDITY and GENERAL COMPLIANCE
Criteria—Does/is the assessment tool: Yes No Comments
1 Clearly identify units assessed by code and title?
2 Address all aspects of the competency standard/s assessed:
● Elements and performance criteria
● Critical aspects of evidence and evidence required
● Required knowledge and skills?
3 Reflect the dimensions of competence (i.e. reflect realistic working conditions):
● Task skills
● Task management skills
● Contingency management skills
● Job / role environment skills
4 Reflect the Rules of Evidence:
● Valid
● Sufficient
● Current
● Authentic?
5 Free of unnecessary assessment tasks?
FLEXIBILITY and FAIRNESS
Criteria—Does/is the assessment tool: Yes No Comments
6 In their current wording, offer candidates flexibility in terms of how each task may be approached?
● using relevant, real work activities as the basis for assessment tasks, where possible.
● do candidates have the opportunity to base assessment tasks on a simulated work scenario?
7 ‘Friendly’ in its structure and wording?
RELIABILITY
Criteria—Does/is the assessment tool: Yes No Comments
8 Clear:
● Clear & complete instructions for assessors
● Clear & complete instructions for candidates
● Plain English
● Version control clearly shown?
9 Address administrative requirements?
● Have space to document:
– Name of assessor/s & candidate/s – assessment date/s and location/s – candidate’s written consent to be assessed – quality of evidence gathered – assessment results.
● Code & title of the unit/s clearly displayed
● Enable easy administration?
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V4 Jan 2012 Project 3.3 A Page 3
Activity: Participate in assessment validation, Item # 67
Validation Criteria Checklist
Criteria—Does/is the assessment tool: Yes No Comments
10 Suitable and streamlined:
● Contain holistic activities
● Enable efficient evidence-gathering activities
EMPLOYABILITY SKILLS
11 Does the assessment tool address Employability
Skills as relevant to the unit/s?
● Communication
● Teamwork
● Problem-solving
● Initiative and enterprise
● Planning and organising
● Self-management
● Learning
● Technology?
Summary of feedback/results
Recommended Actions
Action required By whom? By when?
1
2
Signatures of validators
end of—Template: Record of assessment validation
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V4 Jan 2012 Project 3.3 A Page 4
Unit of Competence for - BSBCMN306A Produce business documents
Unit Descriptor
This unit covers the skills and knowledge required to produce various business documents. It
includes the skills and knowledge required to select and use a range of functions on a computer
application.
Elements and Performance Criteria
Element Performance Criteria
1 Select and prepare resources 1.1 Appropriate technology and software applications are
selected and utilised to produce required business
documents
1.2 Organisational requirements for information entry, storage, output and quality of presentation are identified
prior to design of documentation
1.3 Workspace, furniture and equipment are adjusted to suit the ergonomic requirements of the user
2 Design document 2.1 Document design is appropriate for the efficient entry of
information and maximises the presentation and
appearance of information
2.2 Files and records are identified, opened, generated and
amended according to task and organisational
requirements
2.3 A range of functions are used to ensure consistency of
design and layout
2.4 Input devices are operated within designated speed and
accuracy requirements
3 Produce document 3.1 Document production is completed within designated
timelines according to organisational requirements
3.2 Documents produced are checked to ensure they meet task requirements for style and layout
3.3 Storage of documents is appropriate and applications
are exited without damage to or loss of information
3.4 Manuals, training booklets and/or help-desks are used to
overcome basic difficulties with document design and
production
V4 Jan 2012 Project 3.3 A Page 5
Evidence Guide
The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be
demonstrated to confirm competency for this unit. This is an integral part of the assessment of
competency and should be read in conjunction with the Range Statement.
Critical Aspects of Evidence
Selecting and applying appropriate technology and software
Designing and producing business documents using a software application
Using of a range of functions which enhance the presentation and readability of the document
Applying OHS procedures for set up of workstation and operation of computer
Using data storage options
Underpinning Knowledge*
* At this level the learner must demonstrate some relevant theoretical knowledge.
The relevant legislation from all levels of government that affects business operation, especially
in regard to Occupational Health and Safety and environmental issues, equal opportunity,
industrial relations and anti-discrimination
Understanding the organisation's policies, plans and procedures
Understanding the functions and features of contemporary computer applications
Techniques and methods used to check accuracy
Understanding how to select appropriate technology for production requirements
Knowledge of organisational requirements for document design eg. style guide
Underpinning Skills Literacy skills to read and understand a variety of texts; prepare general information and papers
according to target audience; spell with accuracy; use grammar and punctuation effectively as an
aid to understanding
Proofreading and editing skills to ensure clarity of meaning and conformity to organisational
requirements, check for accuracy and consistency of information
Problem solving skills to determine document design and production processes
Numeracy skills to access and retrieve data
Keyboarding and computer skills to complete a range of formatting and layout tasks
Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical
and mental abilities
Context/s of Assessment
Competency is demonstrated by performance of all stated criteria, including paying particular
attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide,
and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services
Training Package
Assessment of performance requirements in this unit should be undertaken in an actual
workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the Business Services
Common Competencies for the particular AQF Level. Refer to the Key Competency Levels at
the end of this unit
V4 Jan 2012 Project 3.3 A Page 6
ASSESSMENT TOOL
BSBCMN306A PRODUCE BUSINESS DOCUMENTS
ASSESSMENT Instrument 1
Assessment Type 1: KNOWLEDGE TEST Description: RTO Based Knowledge Test Consisting of the following units of competence:
BSBCMN306A PRODUCE BUSINESS DOCUMENTS The above competencies are part of the following qualifications
BSB30201: Certificate III in BUSINESS ADMINISTRATION
Training Package: BSB01 BUSINESS SERVICES
Delivery and Assessment Mode(s): Classroom
Assessment Instructions For this assessment you are required to complete 30 short answer questions. To pass this assessment
you need to answer all 30 questions correctly.
If you do not pass the first time, your lecturer will contact you and let you know when you can resubmit
AND/OR sit a second test.
This assessment must be completed within 30 minutes.
You are permitted to use your textbook, reference manuals and/or your own notes.
1 T/F It is possible to find out when files were created and how big they are
2 T/F A user must ALWAYS use a password to log on to any computer
3 T/F A shortcut icon on the desktop provides quick access to frequently used features
4 T/F Desktop windows can be resized
5 T/F The desktop icons (configuration) cannot be changed
6 T/F Files/folders can be viewed only on the desktop
7 T/F When you want to copy a group of files, you should do this one at a time to ensure they have
copied properly
8 T/F A mouse right click on the desktop displays a shortcut menu
9 T/F When you format a disk, you are deleting all currently stored files on the disk
10 T/F Buttons on a toolbar give you the quickest access to frequently used commands
11 T/F A file/folder cannot be moved, copied, renamed, or deleted in My computer
12 T/F Files/folders may be moved/copied using the drag and drop technique
13 T/F The Ctrl key is used to select random files/folders
14 T/F ALL deleted files can be located in the Recycle Bin
15 T/F The .doc file extension indicates a graphic file
16 T/F The taskbar gives information about the software application being used
17 T/F Files may be stored in folders
18 T/F Drives are stored in files
19 T/F The Help function can only be accessed by using the Help menu
20 T/F Files can be copied to different directories/folders or to different disks
21 T/F An application must be closed before opening another
V4 Jan 2012 Project 3.3 A Page 7
22 T/F Click on the Start button to begin shutdown procedures
23 T/F Files waiting in queue cannot be viewed or deleted
24 T/F Disks cannot be reused even if you delete all the files
25 T/F Directories/folders and files can be given any name at all
26 A hard drive is usually referred to by which letter?
27 A floppy drive is usually referred to by which letter?
28 Give an example of one method of printing a document
__________________________________________________________________________
__________________________________________________________________________
29 What is the name of the default printer you have access to?
__________________________________________________________________________
30 List two tasks you can perform using My Computer or Explorer
Student
Name: _____________________________________________
Result:
_____________________
Date:______________________
General Comment:
_______________________________________________________________________________________
Trainer
name:
__________________________ Trainer signature:
__________________________
V4 Jan 2012 Project 3.3 A Page 8
ASSESSMENT Instrument 2
Assessment Type 2: PRACTICAL DEMONSTRATION 1
Description: RTO Based Practical
Consisting of the following units of competence:
BSBCMN306A: PRODUCE BUSINESS DOCUMENTS
The above competencies are part of the following qualifications
BSB30201: Certificate III in BUSINESS ADMINISTRATION
Training Package: BSB01 BUSINESS SERVICES
ASSESSMENT INSTRUCTIONS
To pass this assessment, you are to complete the following tasks. If you do not pass the first time,
your lecturer will contact you and let you know when you can resubmit AND/OR sit a second
assessment.
You must complete this assessment within 30 minutes.
You are permitted to use your textbooks, reference manuals and/or your personal notes to complete
these tasks.
You will require a floppy disk for this assessment. Please make sure your disk is labelled with your
name.
Follow the instructions carefully. Submit your disk and printouts.
1 Follow OHS guidelines in relation to screen based equipment and ergonomic workstations
2 Log on/Start computer according to procedures
3 Format your floppy disk
4 Use the on-line help function and print out the instructions on creating Auto Correct entries.
5 Find and copy the following FILES to A: from the directories specified:
Prac1A.PDF from S:\SHARED\SANFOF
Prac1B.doc from S:\SHARED\SANFOF
6 Print out Prac1A.PDF. Type the letter into Word and save the file onto your
Diskette as Prac1A.doc. Proof read the document to ensure there are not spelling or typing mistakes.
Correct the grammar as necessary.
7 Print out Prac1B.PDF. Open Prac1B.doc and make the format changes indicated on the printed
Prac1B.PDF file. Create a table of contents and an index. Save the changed file to the diskette
keeping the name Prac1B.doc.
8 Open Prac1C.doc correct the spelling, grammar, line spacing and margins as per the organisational
standards you have been issued by the assessor. Save the file to the diskette using the same name.
9 Submit completed work to your Assessor.
V4 Jan 2012 Project 3.3 A Page 9
ASSESSMENT Instrument 3
Assessment Type 3: PRACTICAL DEMONSTRATION 2
Description: RTO Based Practical 2
Consisting of the following units of competence:
BSBCMN306A PRODUCE BUSINESS DOCUMENTS
The above competencies are part of the following qualifications
BSB30201: Certificate III in BUSINESS ADMINISTRATION
Training Package: BSB01 BUSINESS SERVICES
ASSESSMENT INSTRUCTIONS You must complete this assessment within 60 minutes. To pass this assessment, you are to complete the following tasks. If you do not pass the first time, your lecturer will contact you and let you know when you can resubmit AND/OR sit a second assessment. You are permitted to use your textbooks, reference manuals and/or your personal notes to complete
these tasks. You will require a floppy disk for this assessment. Please make sure your disk is labelled
with your name.
Follow the instructions carefully. Submit your disk and printouts.
1 Follow OHS guidelines in relation to screen based equipment and ergonomic workstations
2 Log on/Start computer according to procedures
3 Format your floppy disk
4 Use the on-line help function in Microsoft Word to print out the instructions on creating tables.
5 Find and copy the following FILES to A: from the directories specified:
Prac2A.DOC from J:\SHARED\ASSESSMENT\ Prac2B.DOC from J:\SHARED\ASSESSMENT\EXCEL5
Prac3.DOC from J:\SHARED\ASSESSMENT\COMPOPS\WORD6
6 Open Pract2A from your diskette and convert the text into 3 columns of equal size.
Save the file onto your diskette as Columns.Doc
7 Open Prac2B from your diskette and format the table so that the following is applied:
the outside border is a double line the columns are adjusted so that the headings are able to be displayed on one line without
breaking onto a second line the total line is shaded 5% grey
the table is centre horizontally on the page
Save the file onto your diskette as Table.doc.. Close all open applications. Shut down your computer
Submit your work to your lecturer
V4 Jan 2012 Project 3.3 A Page 10
ASSESSMENT FEEDBACK AND RECORD SHEET
Unit(s) of Competence: BSBCMN306A PRODUCE BUSINESS DOCUMENTS
Units of competency and elements Comments / Evidence Presented
BSBCMN306A/BSBCMN306A/01 Select and prepare resources
1 Appropriate technology and software applications are selected and utilised to produce required business documents
2 Organisational requirements for information entry, storage, output and quality of presentation are identified prior to design of documentation
3 Workspace, furniture and equipment are adjusted to suit the ergonomic requirements of the user
BSBCMN306A/BSBCMN306A/02 Design document
1 Document design is appropriate for the efficient entry of information and maximises the presentation and appearance of information
2 Files and records are identified, opened, generated and amended according to task and organisational requirements
3 A range of functions are used to ensure consistency of design and layout
4 Input devices are operated within designated speed and accuracy requirements
BSBCMN306A/BSBCMN306A/03 Produce document
1 Document production is completed within designated timelines according to organisational requirements
2 Documents produced are checked to ensure they meet task requirements for style and layout
3 Storage of documents is appropriate and applications are exited without damage to or loss of information
4 Manuals, training booklets and/or help-desks are used to overcome basic difficulties with document design and production
Student Name:
_______________________________________________ Student ID:___________________
Result:
_____________________
Date:_______________________
General Comment:
Trainer name:
__________________________ Trainer signature:
__________________________