TELECOMMUNICATION SYSTEMS FOR

EMERGENCY AND PUBLIC SAFETY SERVICES

ABAKUS Systemy Teleinformatyczne sp. z o.o.

43-300 Bielsko-Biała

ul. Działowa 8aSenigallia June 2007

Some facts:Some facts:

1 9 9 31 9 9 3 - - set up of ABAKUS LTD as the supplier of set up of ABAKUS LTD as the supplier of telecommunication solutions for small and medium companiestelecommunication solutions for small and medium companies

1 9 9 4 1 9 9 4 - - starting cooperation with Public Safety Servicesstarting cooperation with Public Safety Services 1 9 9 5-1 9 9 7 1 9 9 5-1 9 9 7 - - creating and implementing system of creating and implementing system of

identification of hazardous chemical substances and simulation identification of hazardous chemical substances and simulation of spreading of chemical gasesof spreading of chemical gases

1 9 9 8 - 2 0 0 0 1 9 9 8 - 2 0 0 0 - - Creating and introducing system of Event Creating and introducing system of Event Record – Record – EWIDEWID as obligatory system for State Fire Service as obligatory system for State Fire Service

2 0 0 1 - 2 0 0 7 2 0 0 1 - 2 0 0 7 - - Creating and introducing Complex dispatch Creating and introducing Complex dispatch system – system – SWD-STSWD-ST for county, voivodship and central dispatch for county, voivodship and central dispatch units of State Fire Serviceunits of State Fire Service

2 0 0 1 - 2 0 0 7 2 0 0 1 - 2 0 0 7 - - Creating and implementing integrated Creating and implementing integrated telecommunication solutions for Rescue Services( State Fire telecommunication solutions for Rescue Services( State Fire Service, Medical rescue Teams)Service, Medical rescue Teams)

2 0 0 4 - 2 0 0 6 2 0 0 4 - 2 0 0 6 - - Creating and introducing in two counities Creating and introducing in two counities databases regarding the potential of Medical Rescue Service databases regarding the potential of Medical Rescue Service WCKRM-STWCKRM-ST

2 0 0 7 2 0 0 7 - - creating a complex system of decision support for creating a complex system of decision support for Crisis Management Service – Crisis Management Service – KRYZYS-STKRYZYS-ST( Crisis-St)( Crisis-St)

Since 1994 we are present on the market of public safety. We Since 1994 we are present on the market of public safety. We

deliver and implement telecommunication solutions including:deliver and implement telecommunication solutions including:

PProfessional dispatch and database systems rofessional dispatch and database systems

GGIS systemsIS systems

CComputer equipmentomputer equipment

WWirelessireless and wire and wire communication infrastructure communication infrastructure

PProfessional equipment for dispatch centersrofessional equipment for dispatch centers

SSystems of alarming State Fire Serviceystems of alarming State Fire Service

SSystems of data transmission between dispatch centers and ystems of data transmission between dispatch centers and rescue vehicles via radiorescue vehicles via radio

SSystems of remote alarming, paging people and unitsystems of remote alarming, paging people and units

LLocalization systems with the use of GPSocalization systems with the use of GPS

CHOSEN SYSTEM IMPLEMENTED IN POLANDCHOSEN SYSTEM IMPLEMENTED IN POLAND

EWIDEWIDEvent record systemEvent record system

SWD-STSWD-STSystem supporting dispatch centersSystem supporting dispatch centers

of Emergency Services of Emergency Services

KRYZYS-STKRYZYS-STSystem supporting Crisis Management centersSystem supporting Crisis Management centers

National Headquarters of State Fire Service

EWIDSWD-ST

Voivodship unitof State Fire Service

EWIDSWD-ST

Voivodship unitof State Fire Service

EWIDSWD-ST

County unit of State Fire Service

EWIDSWD-ST

County unit of State Fire Service

EWIDSWD-ST

County unit of State Fire Service

EWIDSWD-ST

Cooperation and data exchange in systems operating in Cooperation and data exchange in systems operating in State Fire Service in PolandState Fire Service in Poland

Central level

Voivodship level

County level

EW

IDEW

IDEWID - EWID - basic informationbasic information

Created for: Created for:

Gathering data concerning action of State Fire Service PSPGathering data concerning action of State Fire Service PSP

Used in:Used in:

National Headquarters of State Fire ServiceNational Headquarters of State Fire Service

State Fire Service in all 16 State Fire Service in all 16 voivodshipsvoivodships

State Fire Service in all 332 countiesState Fire Service in all 332 counties

Existing databaseExisting database

4.500.000 registered records from 1993 to 20074.500.000 registered records from 1993 to 2007

7 GB – Accumulated data in National Headquarters of State Fire 7 GB – Accumulated data in National Headquarters of State Fire ServiceService

EW

IDEW

IDEWID – basic functions

GGathering data of eventsathering data of events

TTransferring data of events from county to voivodship and up to ransferring data of events from county to voivodship and up to National Headquarters of State Fire ServiceNational Headquarters of State Fire Service

RReporting, analysis and staticticseporting, analysis and statictics

EW

IDEW

IDEWID EWID Data record by State Fire ServiceData record by State Fire Service

FFull description of event is ull description of event is divided to more than 160 divided to more than 160

informational fieldsinformational fields

EW

IDEW

IDEWID EWID Analytical functions of system and spreadsheet presentationAnalytical functions of system and spreadsheet presentation

SSearch criteriaearch criteria

SSpreadsheet with the preadsheet with the search resultssearch results

EW

IDEW

IDEWID EWID Reporting the amount of events for a given voivodshipReporting the amount of events for a given voivodship

IIntensity of events ntensity of events for a given voivodshipfor a given voivodship

EW

IDEW

IDEWID EWID Reporting the amount of events for a given voivodshipReporting the amount of events for a given voivodship

EEvents in Silesian vents in Silesian VoivodshipVoivodship

DDetailed description of etailed description of single eventsingle event

SWD-ST – bSWD-ST – basic informationasic information

Created for: Created for:

Dispatch system designed for gathering detailed data at county, Dispatch system designed for gathering detailed data at county, voivodship and central levelvoivodship and central level

Used in :Used in :

National Headquarters of State Fire ServiceNational Headquarters of State Fire Service

State Fire Service in 15 out of 16 voivodshipsState Fire Service in 15 out of 16 voivodships

State Fire Service in 281 out 0f 332 counties State Fire Service in 281 out 0f 332 counties

Existing databaseExisting database

20.000 items of equipment for each voivodship (in the whole 20.000 items of equipment for each voivodship (in the whole country it is about 300.000 items of equipment )country it is about 300.000 items of equipment )

25.000 events per year in one voivodship25.000 events per year in one voivodship

2 GB – accummulated data for one voivodship2 GB – accummulated data for one voivodship

SW

D-S

TS

WD

-ST

SWD-ST – basic functionsSWD-ST – basic functions

GGathering data concerning all units, institutions and any athering data concerning all units, institutions and any subjects that take part in the action,subjects that take part in the action,

GGathering detailed data about equipment and resources i.e athering detailed data about equipment and resources i.e people , vehicles, logistic equipment etcpeople , vehicles, logistic equipment etc

SSupporting the process of receiving messages about incidentsupporting the process of receiving messages about incidents

MManaging rescue equipment and coordinating the course of anaging rescue equipment and coordinating the course of actionaction

CCooperating with GIS environment to show the place of the ooperating with GIS environment to show the place of the event as well as surrounding and accessibility to that placeevent as well as surrounding and accessibility to that place

PPresenting the course of action on map layersresenting the course of action on map layers

PPresenting the localization of resouces on map layersresenting the localization of resouces on map layers

CCooperating with wire communication system including ooperating with wire communication system including telephone exchange devices and PBX recording systemstelephone exchange devices and PBX recording systems

SSupporting the process of vehicles localization with GPSupporting the process of vehicles localization with GPS

RRemote alarming, paging people and unitsemote alarming, paging people and units

RReporting and analysis and statisticseporting and analysis and statistics

SW

D-S

TS

WD

-ST

SWD-ST SWD-ST Integrated database of resourcesIntegrated database of resources

LList of rescue units and subjects

TThe range and type of he range and type of information about the information about the

chosen rescue unitchosen rescue unit

SW

D-S

TS

WD

-ST

SWD-ST SWD-ST Types of resources – detailed information about recources Types of resources – detailed information about recources

RRescue vehicle and equipment

TThe list of he list of rescuers and rescuers and

specialistsspecialists

DDetailed description of etailed description of the resourcethe resource

SW

D-S

TS

WD

-ST

SWD-ST SWD-ST Dispatch functions of the systemDispatch functions of the system

AAvailable rescue vailable rescue resourcesresources

RRegistered calls for egistered calls for assistanceassistance

EEquipment used in quipment used in rescue actionrescue action

SW

D-S

TS

WD

-ST

SWD-ST SWD-ST The use of GIS technologies for presenting rescue dataThe use of GIS technologies for presenting rescue data

MMap layers and ap layers and GIS formatsGIS formats

RRaster and vector layers aster and vector layers (shp, tab, dgn) (shp, tab, dgn)

SW

D-S

TS

WD

-ST

SWD-ST SWD-ST Analytical functions of map systemAnalytical functions of map system

SW

D-S

TS

WD

-ST

DDistribution and istribution and localization of localization of high efficiency high efficiency

ppuumpsmps

TThe list of pumps in he list of pumps in selected area of danger selected area of danger

– the circle– the circle

SWD-ST SWD-ST Localization of rescue units in county of Bielsko-BiałaLocalization of rescue units in county of Bielsko-Biała

SW

D-S

TS

WD

-ST

LLocalization of rescue ocalization of rescue units in county of units in county of

Bielsko-BiałaBielsko-Biała

KRYZYS-ST – basic informationKRYZYS-ST – basic information

Created for: Created for:

The system supports the actions of county units of Crisis The system supports the actions of county units of Crisis Management Centers Management Centers

Used in:Used in:

Counties all over PolandCounties all over Poland

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST – the aims of design:KRYZYS-ST – the aims of design:

UUse of integrated data including full records of available se of integrated data including full records of available equipment and resources used by rescue teams and crisis equipment and resources used by rescue teams and crisis management stuffmanagement stuff in a county in a county

IImplementing procedures used in case of emergency in mplementing procedures used in case of emergency in electronic form electronic form

QQuick access to emergency procedures suitable for particular uick access to emergency procedures suitable for particular crisis situationcrisis situation

FFull integration of designed system with existing databaseull integration of designed system with existing database

TThe use of data gathered by other systems functioning in all he use of data gathered by other systems functioning in all kinds of rescue services ( State Fire Service, Medical Rescue kinds of rescue services ( State Fire Service, Medical Rescue Teams, Police etc) Teams, Police etc)

EEase of data exchange with other subjects and institutions ase of data exchange with other subjects and institutions engaged in the action.engaged in the action.

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST – bKRYZYS-ST – basic functionsasic functions

RRecording event dataecording event data

MManagement of complex informational databaseanagement of complex informational database

RRemote alarming, paging people and unitsemote alarming, paging people and units of Crisis of Crisis Management TeamManagement Team

SSupporting dispatcher work with accurate proceduresupporting dispatcher work with accurate procedures

VVisualisation of subjects cooperating within the framework isualisation of subjects cooperating within the framework of Crisis Reaction Plan of Crisis Reaction Plan in GIS environmentin GIS environment

PPresentation of distributing rescue and logistic resources resentation of distributing rescue and logistic resources dividing them into types on map layers dividing them into types on map layers

DData exchange with other subjects and institutions engaged ata exchange with other subjects and institutions engaged in the action.in the action.

CCreating reports and statisticsreating reports and statistics

AAnalysis of available equipment and resources nalysis of available equipment and resources

TThe current analysis of cooperating units actions in he current analysis of cooperating units actions in progressprogress

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Resource database- institutionsResource database- institutions

LList of units, institutions, ist of units, institutions, subjects like public institutions, subjects like public institutions,

police, state fire service, police, state fire service, medical rescue units, hospitals medical rescue units, hospitals

etcetc

GGathered data: addresses, athered data: addresses, telephone numbers, resources-telephone numbers, resources-

equipment, procedures, equipment, procedures, loloccalization, people in charge, alization, people in charge,

specialists etc.specialists etc.

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Resource database - equipmentResource database - equipment

RResources and equipment of unit esources and equipment of unit that can be used by chosen unitthat can be used by chosen unit : :

vehicles, rescue equipment, vehicles, rescue equipment, professional equipment, flood professional equipment, flood

warehouse resources etc.warehouse resources etc.

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Rescue PlanRescue Plan

TThe list of he list of procedures of procedures of rescue planrescue plan

TThe list of actions included he list of actions included in procedure of rescue planin procedure of rescue plan

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Recording the call for assistanceRecording the call for assistance

TThe source of call for he source of call for assistance with caller assistance with caller

verificationverification

LLocalization of event ocalization of event based on address based on address

databasedatabase

TType of event i.e ype of event i.e terrorist attackterrorist attack

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Event recorded in the databaseEvent recorded in the database

RRecording the ecording the event – chemical event – chemical

hazardhazard

AActions taken in accordance with

procedures i.e. – activating the team of Crisis Reaction

AAutomatic confirmation of utomatic confirmation of completed action in completed action in

accordance with procedure- accordance with procedure- setting the alarm sirenssetting the alarm sirens

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Presentation of people in danger and place of possible evacuationPresentation of people in danger and place of possible evacuation

TThe list of places he list of places of evacuationof evacuation

DDanger zoneanger zone

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Presentation of the area polluted with chemical substance Presentation of the area polluted with chemical substance

TThe place of he place of emissionemission

TThe area polluted he area polluted by SARINby SARIN

TThe list of people to he list of people to be evacuated be evacuated

grouped on the grouped on the basis of agebasis of age

KR

YZ

YS

-K

RY

ZY

S-

ST

ST

KRYZYS-ST KRYZYS-ST Presentation of flood plainPresentation of flood plain

FFlood plainlood plain( blue area )( blue area )

AimsAims

Designing Data Warehouse allowing for:Designing Data Warehouse allowing for:

IIntegrating database of all emergency and public protection ntegrating database of all emergency and public protection servicesservices

IImplementing homogeneous mechanisms of gathering and mplementing homogeneous mechanisms of gathering and processing dataprocessing data

IImplementing homogeneous rules of reporting and analysis mplementing homogeneous rules of reporting and analysis to ensure optimum planning and crisis managementto ensure optimum planning and crisis management

IIntroducing homogeneous mechanisms of risk evaluationntroducing homogeneous mechanisms of risk evaluation

MMaking information about safety policy accessible for aking information about safety policy accessible for citizens.citizens.

Thank you Thank you

Contact us:Contact us:

The county of Bielsko-BiałaThe county of Bielsko-Biała

ul. Piastowska 40ul. Piastowska 40

43-300 Bielsko-Biała43-300 Bielsko-Biała

tel. +48 33 813 62 00tel. +48 33 813 62 00

e-mail:e-mail: kancelaria@powiat.bielsko

www.abakus.net.pl

ABAKUS

Systemy Teleinformatyczne sp. z o.o.

ul. Działowa 8aul. Działowa 8a

43-300 Bielsko-Biała43-300 Bielsko-Biała

tel. +48 33 819 39 25tel. +48 33 819 39 25

e-mail:e-mail: info@abakus.net.pl

www.powiat.bielsko.pl