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AlianzaisAcceleratingVoiceSuccess
2
Leadingproviderofcloudvoicedeliverysolutions• TurnkeyvirtualizedVoIPplatform
• SaaS-basedmodeleliminatesCAPEXandlowersOPEX
• Residential,businessandmobileservices
Provenmodel• Foundedin2009;SaltLakeCity,UTHQ
• Fastgrowing:doubledrevenue4of5years
• Multipleusecases:greenfield,marketexpansion,networkreplacement
Market-focusedinnovation• Alianzadevelopedcodeandintellectualproperty
• AccelerateVoice™partnerprogram
• MatureAPIforback-office integration
©AlianzaInc.Allrights reserved.
VoiceRealityCheck
Networksareaging
• LegacyTDMequipment
• VoIP1.0gear• Defunctvendors• EoL products
CostsareRising
VoiceMOU
VoiceOPEX
=PerUnit
OPEX+NETEX
+
VoIP1.0isLacking
• Missingfeatures
• Complex• Expensive• Hardware-intensive
Challenging,ChaoticMarket
©AlianzaInc.Allrights reserved. 3
CurrentVoiceNetwork
4©AlianzaInc.Allrights reserved.
PSTN
Internet CarrierServices
VoIPSwitchAppServers
VoiceNetworkHardware/Software
Mediation
IMS/IPCore
Translations/Routing
MediaServers
VoiceMail
LECfacilities
TNMgt
Signaling
MediaGW
911
Transport
DLCNAM
LERG/SS7LNPProvider
LCRInter-connects
TDMSwitches
SBCs
BSS/OSS CustomerPortal
Order Mgt. Care/Repair/NOCCBilling
CALEA
FraudMgt.VoIPDeviceProvisioning
ServerHardware
EMS
DataCenterPower/Cooling
NMS
Thetelcovoicenetworkiscomplex,costlyandresourceintensivetomanageandisreachingend-of-life
CTO
ExecutiveViewsonVoice
5©AlianzaInc.Allrights reserved.
COO“Complexity istheenemy.Ihavetoomanyvendors, patchworkOSS/BSS,andlargecircuitandrouting inventory tomanage.Itworks,butit’sresourceintensiveandaheadache totroubleshoot.”
CMO CFO“Ineednewproducts indays/weeksnotmonths/years.”
“Ineed thesamebusinessvoicesolutionin-region andout-of-region andIneedawirelessplay.”
“Wecan’tjustify spending anyCAPEXonvoicenetworkwhenvoicerevenueisflattodeclining; weneedourcapexfor fiberbuilds….and Idon’t fullyknowmyvoiceTCO.”
“Webuiltthisbusinessonvoiceandweknowhowtobuildvoicenetworks.ButIhavebroadband projects thatdemandmyattention.”
CEOWeneed tofocusonourcorestrategicgrowth initiatives…..is running ourownvoicenetworkstillastrategicimperative?
FutureVoiceNetworkingOptions
6©AlianzaInc.Allrights reserved.
Continueoperatingcircuit
switchesandVoIP1.0equipment
BuildnewIMSNFV
architecture
Migratetohostedcloud-hostedNFV
architecture
• Risingcostperuser
• Aging/EoL equipment
• Nofeaturedevelopment
• Staffandskillsdisappearing
• CAPEX+fixedOPEX
• Risky
• Trainingandhiring
• Complexoperationalenvironment
• Immaturestandards/technology
• Success-basedOPEX
• Simplifiedvoiceoperations
• Maintaincontrolovercustomerexperience
• Integratedandturnkey
NextGenArchitectureCostandComplexity
7©AlianzaInc.Allrights reserved.Confidential.
+
BasicIMScallcouldcomprise136messagesacross17functional
elementsandinvolve6differentprotocols
Top3barrierstoIMSarebusinesscase ITprojects:Spendingaveraged159%ofbudget
NFVaddsmore functionsandmoreinteractions
CloudSourcingNextGenVoice
8©AlianzaInc.Allrights reserved.
PSTN
Internet
BSS/OSS CustomerPortal
OrderMgt.Care/Repair/NOCC
Billing
CloudVoicePlatformtransformsvoiceintoapplicationonyourdatanetwork,createsmassivenetworksimplificationandacompellingbusinesscasetoday
Telco/WholesaleCarrier
Customers
CloudVoicePlatform
TelcoOperations
CloudVoicePlatformArchitecture
9©AlianzaInc.Allrights reserved.
Services Residential Business Mobile
Management End-User Administrator
LogicLayer API
CorePlatform CarrierInterface
BillingSupportSystem
DeviceProvisioning
DataFeeds
FeatureServer
SessionManagement
SessionBorder
Controller
OTT
ComprehensivesolutionconsolidatesallVoIP/IMSelements
Cloud-HostedNFVVoIPFunctionalMapping
10
• Horizontallyintegrated
• TurnkeyNFVVoIP- NFVI- VNF- Management
• APIsforbackofficeintegration
CloudVoicePlatform
Hardware
VNFs/Software
SBC IMScore
Provision-ing
AppServer
MediaServer
FraudPrevention
VirtualizationLayer
Hypervisor
ResourceManager
Orchestration
Monitoring
Management AdminPortal
EndUserPortal
API
©AlianzaInc.Allrights reserved.
CarrierRedundancy• Multiple dataproviders ateachsite
Inter-SiteRedundancy• Active-activegeographically redundant sites• Real-timereplicationofdatabetweensites• Capacityforcallsandsubscribers tobeprocessedfromasingle site
• Devicesconfigured tofailoverbetweensites
Intra-SiteRedundancy• Allcomponents configured for2NorN+1redundancy• Allcomponents aremembersof redundant clusters
RedundancyandResiliency
11©AlianzaInc.Allrights reserved.
SimplifyingManagement
12©AlianzaInc.Allrights reserved.
Management End-UserPortal OSS/BSS
Management End-UserPortal AdminPortal
LogicLayer API DataFeeds
Back-officeintegrationFunctionality canbeautomatedandintegratedwithback-office systemsusingRESTAPIs
ComprehensivePortalEntireplatform canallbemanagedfromAdminPortalwithrights-basedaccessforallstaff
UnifiedPlatformLogicLayerallowsplatformtobemanagedasasingleintegratedsystemandpowers allmanagementoptions
BrandedEnd-UserPortalTurnkey,webportalforenduserself-care
ServiceProvider
EndUser Operations Care Operations
EndUser ProductMgmt. Operations Care Provisioning
Telco
FlexibleCarrierServicesOptions
13©AlianzaInc.Allrights reserved.
MediaGateway/TDMswitch
PSTNSIP
RTP
EndUserSBC/Media
Gateway
BringYourOwnCarrier
CloudVoicePlatform
WholesaleCarrier
MediaGateway/TDMswitch
PSTNSIP
RTP
EndUserSBC/Media
Gateway
Outsource
CloudVoicePlatform
AClearBusinessCaseforVoice
• ReducesriskbyeliminatingCAPEX
• Maximizesgrossmargins
• Alignscostswithsubscribers
• Strongercashgeneration
• Scalablesolutionwithoutpayingforitondayone
14©AlianzaInc.Allrights reserved.
CloudDeliversSuperiorCost&OperatingModel
15
TDMSwitch Softswitch NFV VoIP CloudVoicePlatform(HostedNFVVoIP)
CAPEX Depreciated&sparesdifficult tofind
DepreciatedorCAPEXhit
CAPEXhit None
OPEX Fixed+variable Fixed+variable Fixed+variable Success-basedFacilitiesCost Expensive 10-25%
space/powersavings
>25%space/powersavings
100%savings
ServiceAgility End-of-life Slow
NearEnd-of-life
Fast Fastest
OperatingModel
Complex Complex Morecomplex Simple
Maturity/Readiness
End-of-life Pastpeak/nearend-of-life
Immature Ready
©AlianzaInc.Allrights reserved.
RapidlyAlignwithVoIPTransition
TransitiontoVoIP WhileFundingtheFuture
©AlianzaInc.Allrights reserved. 16
Capitalizeonpocketsofnewrevenueopportunity andabroadopportunitytosimplifyoperationsand
maximizemarginsforexistingservices evenasARPUisflat-to-declining
PowerfulUseCases
1. Launchnewbusinessservices
2. Expandtonewmarkets
3. AddVoIPtoFTTx
1. Softswitchreplacement
2. TDM-IPmigration
3. Consolidateonuniversalplatform
NewRevenue CostReduction
©AlianzaInc.Allrights reserved. 17
LaunchBusinessVoIPServices
18
• High-marginARPU
• Powermultipleservices- HostedIPPBX- UCaaS- SIPtrunking
• Deliveroveranynetwork- Fixed,wirelessbroadband
- BYOB- MobileandWiFiextensions
21millionsoleproprietorshipsand5.9millionSMBsSource:USCensus Bureau
RipeSMBOpportunity
NorthAmericanmarketforhostedVoIPandUCbusinessservicestoreach$5.6billionin
2016growingatan18%CAGR
Source:Infonetics Research
0
10
20
30
40
CY11 CY12 CY13 CY14 CY15 CY16
Millions
NorthAmericaBusinessVoIPServiceTrunks
©AlianzaInc.Allrights reserved.
VoIP1.0SoftswitchReplacement
19
• Upto50%reductioninTCO
• Onelicense,allfeatures
• NoCAPEX
• Eliminatefixedcost
• Easiertomanage,streamlinedoperations
• AlternativetobuildingNFVVoIPnetwork
©AlianzaInc.Allrights reserved.
CAPEX
FixedOPEX
SuccessOPEX
Softswitch,IMS&
NFVVoIP
CloudVoice
Platform
VariableOPEX
TDM-IPMigration
20
• ReplacefixedOPEXwithavariable,success-basedOPEX
• Eliminatepowerandenvironmentalrequirements
• DeliverPOTSviaSIPBLCs
• Optional:eliminateTDMtandems,DIDmanagement(viawholesalecarriers)
• FocusCAPEXonbroadband
©AlianzaInc.Allrights reserved.
AverageCostPerUserWillRiseOver100%
77%oftelcorespondentsnotcurrentlyofferingVoIPhaveplanstodosointheforeseeablefuture
Source:NTCA
BusinessVoIP
Cloud-PoweredPOTS,VoIPandUCaaS
POTSBLCs
ConsumerVoIPDSL FTTx
In-Region Out-of-Region
Hosted SIPTrunk
• TDM-IPmigration
• VoIP1.0softswitchreplacement• AddVoIPtoFTTx
• Launchnewhostedbusiness andSIPtrunkingservices
Universalsolutionpowersallusecasesandconsolidatesvoiceontosingleplatform
BusinessVoIPConsumerVoIPFTTx Hosted SIPTrunk
• AddVoIPtoFTTx
• Launchnewhostedbusiness andSIPtrunkingservices
CloudVoicePlatform
©AlianzaInc.Allrights reserved. 21
Summary
22
1. Changeisneededandnextgenvoicecomingsoon
2. Significantbenefitsofmovingtothecloud
3. Cloudvoiceplatformspowermultipleusecasesandapplications
©AlianzaInc.Allrights reserved.
ContactUs801-802-6400 x1
LearnMore
Downloadthefreewhitepaper
TelcoVoIP:NextGenistheCloudinfo.alianza.com/telco-voip-next-gen-is-cloud