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Telco Transformation - Voice Moves to the Cloud USTelecom Webinar

Telco Transformation - Voice Moves to the Cloud - US ... · OPEX + NETEX + VoIP 1.0 is Lacking • Missing features • Complex ... Services Residential Business Mobile Management

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TelcoTransformation-VoiceMovestotheCloud

USTelecom Webinar

AlianzaisAcceleratingVoiceSuccess

2

Leadingproviderofcloudvoicedeliverysolutions• TurnkeyvirtualizedVoIPplatform

• SaaS-basedmodeleliminatesCAPEXandlowersOPEX

• Residential,businessandmobileservices

Provenmodel• Foundedin2009;SaltLakeCity,UTHQ

• Fastgrowing:doubledrevenue4of5years

• Multipleusecases:greenfield,marketexpansion,networkreplacement

Market-focusedinnovation• Alianzadevelopedcodeandintellectualproperty

• AccelerateVoice™partnerprogram

• MatureAPIforback-office integration

©AlianzaInc.Allrights reserved.

VoiceRealityCheck

Networksareaging

• LegacyTDMequipment

• VoIP1.0gear• Defunctvendors• EoL products

CostsareRising

VoiceMOU

VoiceOPEX

=PerUnit

OPEX+NETEX

+

VoIP1.0isLacking

• Missingfeatures

• Complex• Expensive• Hardware-intensive

Challenging,ChaoticMarket

©AlianzaInc.Allrights reserved. 3

CurrentVoiceNetwork

4©AlianzaInc.Allrights reserved.

PSTN

Internet CarrierServices

VoIPSwitchAppServers

VoiceNetworkHardware/Software

Mediation

IMS/IPCore

Translations/Routing

MediaServers

VoiceMail

LECfacilities

TNMgt

Signaling

MediaGW

911

Transport

DLCNAM

LERG/SS7LNPProvider

LCRInter-connects

TDMSwitches

SBCs

BSS/OSS CustomerPortal

Order Mgt. Care/Repair/NOCCBilling

CALEA

FraudMgt.VoIPDeviceProvisioning

ServerHardware

EMS

DataCenterPower/Cooling

NMS

Thetelcovoicenetworkiscomplex,costlyandresourceintensivetomanageandisreachingend-of-life

CTO

ExecutiveViewsonVoice

5©AlianzaInc.Allrights reserved.

COO“Complexity istheenemy.Ihavetoomanyvendors, patchworkOSS/BSS,andlargecircuitandrouting inventory tomanage.Itworks,butit’sresourceintensiveandaheadache totroubleshoot.”

CMO CFO“Ineednewproducts indays/weeksnotmonths/years.”

“Ineed thesamebusinessvoicesolutionin-region andout-of-region andIneedawirelessplay.”

“Wecan’tjustify spending anyCAPEXonvoicenetworkwhenvoicerevenueisflattodeclining; weneedourcapexfor fiberbuilds….and Idon’t fullyknowmyvoiceTCO.”

“Webuiltthisbusinessonvoiceandweknowhowtobuildvoicenetworks.ButIhavebroadband projects thatdemandmyattention.”

CEOWeneed tofocusonourcorestrategicgrowth initiatives…..is running ourownvoicenetworkstillastrategicimperative?

FutureVoiceNetworkingOptions

6©AlianzaInc.Allrights reserved.

Continueoperatingcircuit

switchesandVoIP1.0equipment

BuildnewIMSNFV

architecture

Migratetohostedcloud-hostedNFV

architecture

• Risingcostperuser

• Aging/EoL equipment

• Nofeaturedevelopment

• Staffandskillsdisappearing

• CAPEX+fixedOPEX

• Risky

• Trainingandhiring

• Complexoperationalenvironment

• Immaturestandards/technology

• Success-basedOPEX

• Simplifiedvoiceoperations

• Maintaincontrolovercustomerexperience

• Integratedandturnkey

NextGenArchitectureCostandComplexity

7©AlianzaInc.Allrights reserved.Confidential.

+

BasicIMScallcouldcomprise136messagesacross17functional

elementsandinvolve6differentprotocols

Top3barrierstoIMSarebusinesscase ITprojects:Spendingaveraged159%ofbudget

NFVaddsmore functionsandmoreinteractions

CloudSourcingNextGenVoice

8©AlianzaInc.Allrights reserved.

PSTN

Internet

BSS/OSS CustomerPortal

OrderMgt.Care/Repair/NOCC

Billing

CloudVoicePlatformtransformsvoiceintoapplicationonyourdatanetwork,createsmassivenetworksimplificationandacompellingbusinesscasetoday

Telco/WholesaleCarrier

Customers

CloudVoicePlatform

TelcoOperations

CloudVoicePlatformArchitecture

9©AlianzaInc.Allrights reserved.

Services Residential Business Mobile

Management End-User Administrator

LogicLayer API

CorePlatform CarrierInterface

BillingSupportSystem

DeviceProvisioning

DataFeeds

FeatureServer

SessionManagement

SessionBorder

Controller

OTT

ComprehensivesolutionconsolidatesallVoIP/IMSelements

Cloud-HostedNFVVoIPFunctionalMapping

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• Horizontallyintegrated

• TurnkeyNFVVoIP- NFVI- VNF- Management

• APIsforbackofficeintegration

CloudVoicePlatform

Hardware

VNFs/Software

SBC IMScore

Provision-ing

AppServer

MediaServer

FraudPrevention

VirtualizationLayer

Hypervisor

ResourceManager

Orchestration

Monitoring

Management AdminPortal

EndUserPortal

API

©AlianzaInc.Allrights reserved.

CarrierRedundancy• Multiple dataproviders ateachsite

Inter-SiteRedundancy• Active-activegeographically redundant sites• Real-timereplicationofdatabetweensites• Capacityforcallsandsubscribers tobeprocessedfromasingle site

• Devicesconfigured tofailoverbetweensites

Intra-SiteRedundancy• Allcomponents configured for2NorN+1redundancy• Allcomponents aremembersof redundant clusters

RedundancyandResiliency

11©AlianzaInc.Allrights reserved.

SimplifyingManagement

12©AlianzaInc.Allrights reserved.

Management End-UserPortal OSS/BSS

Management End-UserPortal AdminPortal

LogicLayer API DataFeeds

Back-officeintegrationFunctionality canbeautomatedandintegratedwithback-office systemsusingRESTAPIs

ComprehensivePortalEntireplatform canallbemanagedfromAdminPortalwithrights-basedaccessforallstaff

UnifiedPlatformLogicLayerallowsplatformtobemanagedasasingleintegratedsystemandpowers allmanagementoptions

BrandedEnd-UserPortalTurnkey,webportalforenduserself-care

ServiceProvider

EndUser Operations Care Operations

EndUser ProductMgmt. Operations Care Provisioning

Telco

FlexibleCarrierServicesOptions

13©AlianzaInc.Allrights reserved.

MediaGateway/TDMswitch

PSTNSIP

RTP

EndUserSBC/Media

Gateway

BringYourOwnCarrier

CloudVoicePlatform

WholesaleCarrier

MediaGateway/TDMswitch

PSTNSIP

RTP

EndUserSBC/Media

Gateway

Outsource

CloudVoicePlatform

AClearBusinessCaseforVoice

• ReducesriskbyeliminatingCAPEX

• Maximizesgrossmargins

• Alignscostswithsubscribers

• Strongercashgeneration

• Scalablesolutionwithoutpayingforitondayone

14©AlianzaInc.Allrights reserved.

CloudDeliversSuperiorCost&OperatingModel

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TDMSwitch Softswitch NFV VoIP CloudVoicePlatform(HostedNFVVoIP)

CAPEX Depreciated&sparesdifficult tofind

DepreciatedorCAPEXhit

CAPEXhit None

OPEX Fixed+variable Fixed+variable Fixed+variable Success-basedFacilitiesCost Expensive 10-25%

space/powersavings

>25%space/powersavings

100%savings

ServiceAgility End-of-life Slow

NearEnd-of-life

Fast Fastest

OperatingModel

Complex Complex Morecomplex Simple

Maturity/Readiness

End-of-life Pastpeak/nearend-of-life

Immature Ready

©AlianzaInc.Allrights reserved.

RapidlyAlignwithVoIPTransition

TransitiontoVoIP WhileFundingtheFuture

©AlianzaInc.Allrights reserved. 16

Capitalizeonpocketsofnewrevenueopportunity andabroadopportunitytosimplifyoperationsand

maximizemarginsforexistingservices evenasARPUisflat-to-declining

PowerfulUseCases

1. Launchnewbusinessservices

2. Expandtonewmarkets

3. AddVoIPtoFTTx

1. Softswitchreplacement

2. TDM-IPmigration

3. Consolidateonuniversalplatform

NewRevenue CostReduction

©AlianzaInc.Allrights reserved. 17

LaunchBusinessVoIPServices

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• High-marginARPU

• Powermultipleservices- HostedIPPBX- UCaaS- SIPtrunking

• Deliveroveranynetwork- Fixed,wirelessbroadband

- BYOB- MobileandWiFiextensions

21millionsoleproprietorshipsand5.9millionSMBsSource:USCensus Bureau

RipeSMBOpportunity

NorthAmericanmarketforhostedVoIPandUCbusinessservicestoreach$5.6billionin

2016growingatan18%CAGR

Source:Infonetics Research

0

10

20

30

40

CY11 CY12 CY13 CY14 CY15 CY16

Millions

NorthAmericaBusinessVoIPServiceTrunks

©AlianzaInc.Allrights reserved.

VoIP1.0SoftswitchReplacement

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• Upto50%reductioninTCO

• Onelicense,allfeatures

• NoCAPEX

• Eliminatefixedcost

• Easiertomanage,streamlinedoperations

• AlternativetobuildingNFVVoIPnetwork

©AlianzaInc.Allrights reserved.

CAPEX

FixedOPEX

SuccessOPEX

Softswitch,IMS&

NFVVoIP

CloudVoice

Platform

VariableOPEX

TDM-IPMigration

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• ReplacefixedOPEXwithavariable,success-basedOPEX

• Eliminatepowerandenvironmentalrequirements

• DeliverPOTSviaSIPBLCs

• Optional:eliminateTDMtandems,DIDmanagement(viawholesalecarriers)

• FocusCAPEXonbroadband

©AlianzaInc.Allrights reserved.

AverageCostPerUserWillRiseOver100%

77%oftelcorespondentsnotcurrentlyofferingVoIPhaveplanstodosointheforeseeablefuture

Source:NTCA

BusinessVoIP

Cloud-PoweredPOTS,VoIPandUCaaS

POTSBLCs

ConsumerVoIPDSL FTTx

In-Region Out-of-Region

Hosted SIPTrunk

• TDM-IPmigration

• VoIP1.0softswitchreplacement• AddVoIPtoFTTx

• Launchnewhostedbusiness andSIPtrunkingservices

Universalsolutionpowersallusecasesandconsolidatesvoiceontosingleplatform

BusinessVoIPConsumerVoIPFTTx Hosted SIPTrunk

• AddVoIPtoFTTx

• Launchnewhostedbusiness andSIPtrunkingservices

CloudVoicePlatform

©AlianzaInc.Allrights reserved. 21

Summary

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1. Changeisneededandnextgenvoicecomingsoon

2. Significantbenefitsofmovingtothecloud

3. Cloudvoiceplatformspowermultipleusecasesandapplications

©AlianzaInc.Allrights reserved.

ContactUs801-802-6400 x1

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TelcoVoIP:NextGenistheCloudinfo.alianza.com/telco-voip-next-gen-is-cloud