Technology Update Rob Hickson BluePointe, LLC. Our Agenda My Tech CEO of the Year My Tech CEO of the Year Top Ten Questions and Answers Top Ten Questions

Technology UpdateTechnology Update

Rob HicksonRob HicksonBluePointe, LLCBluePointe, LLC

Our AgendaOur Agenda

My Tech CEO of the YearMy Tech CEO of the Year

Top Ten Questions and AnswersTop Ten Questions and Answers

Windows 10, iOS 8Windows 10, iOS 8

Mobile Security and Your DataMobile Security and Your Data

Rumors of New TechRumors of New Tech

Topics on the HorizonTopics on the Horizon


John J Legere, T-Mobile QuotesJohn J Legere, T-Mobile Quotes

““What a stupid, broken, arrogant industry”What a stupid, broken, arrogant industry”

““Does anyone use AT&T in New York City? Is anyone satisfied with Does anyone use AT&T in New York City? Is anyone satisfied with their service? Of course not. The network’s cr__.”their service? Of course not. The network’s cr__.”

““Sprint - Put a fork in them - they’re done!”Sprint - Put a fork in them - they’re done!”


• Eliminated contracts on phones, tabletsEliminated contracts on phones, tablets

• Unlimited data with no capsUnlimited data with no caps

• Unlimited data overseasUnlimited data overseas

• Fastest 4G LTE serviceFastest 4G LTE service

• WiFi callingWiFi calling

• Free GoGo on airline flightsFree GoGo on airline flights

• Tethering at no additional chargeTethering at no additional charge

• International roaming at 20 cents / minuteInternational roaming at 20 cents / minute

• $80 unlimited everything ($60 / $40 additional lines)$80 unlimited everything ($60 / $40 additional lines)

• $50 unlimited everything (1 GB 4 LTE, then slower, $30 / $10)$50 unlimited everything (1 GB 4 LTE, then slower, $30 / $10)

WiFi Calling - This is a BIG DealWiFi Calling - This is a BIG Deal

• Allows mobile calls over WiFiAllows mobile calls over WiFi

• Uses your same phone numberUses your same phone number

• Free - does not count against minutesFree - does not count against minutes

• In bad cell areas perfect callingIn bad cell areas perfect calling

• T-Mobile will provide a free modemT-Mobile will provide a free modem

• Free calls overseasFree calls overseas

• iPhone 6 and iPhone 6 Plus support HandoffiPhone 6 and iPhone 6 Plus support Handoff

• iPhone 5 and iPhone 5s support WiFi calling but not HandoffiPhone 5 and iPhone 5s support WiFi calling but not Handoff

• Certain Android phones support WiFi but not HandoffCertain Android phones support WiFi but not Handoff

• Call quality is superior (HD)Call quality is superior (HD)

Rob’s New Ethics AppRob’s New Ethics App

• Never take an ethics course againNever take an ethics course again

• Warns you in real timeWarns you in real time

• Measures body data and intentMeasures body data and intent

• Reduces jail timeReduces jail time

• Reduces attorney’s feesReduces attorney’s fees

• Avoid embarrassment with NC State BoardAvoid embarrassment with NC State Board

• Today only $199 - meet me in the backToday only $199 - meet me in the back

• Works with Apple and Android devicesWorks with Apple and Android devices


• Example 1 - MildExample 1 - Mild

Candy in a restaurantCandy in a restaurant


• Example 2 - MediumExample 2 - Medium

NC Use TaxNC Use Tax


• Example 3 - StrongExample 3 - Strong

Course adviceCourse advice

Top QuestionsTop Questions

1.1. What is on the horizon for mobile devices?What is on the horizon for mobile devices?

2.2. What happened to Windows XP?What happened to Windows XP?

3.3. What should I do about Windows 8.1 and What should I do about Windows 8.1 and Windows 10?Windows 10?

4.4. What’s this about “net neutrality”?What’s this about “net neutrality”?

5.5. What are your latest money savings offers for What are your latest money savings offers for wireless and Internet?wireless and Internet?


6. Should I cut the cable and what are my 6. Should I cut the cable and what are my options?options?

7. Heartbleed, Shellshock and Ransomware7. Heartbleed, Shellshock and Ransomware

8. iOS 8, iPhone 6 and iPhone 6 Plus8. iOS 8, iPhone 6 and iPhone 6 Plus

9. What is the biggest risk to my home network?9. What is the biggest risk to my home network?

10. Should I be excited about wearable 10. Should I be excited about wearable technology (Google Glass, Apple Watch)?technology (Google Glass, Apple Watch)?


--Mobile DevicesMobile Devices

• Apple and Samsung have won the raceApple and Samsung have won the race• Apple leads US, Samsung the worldApple leads US, Samsung the world• iOS 8.1 versus Android 5.0 LollipopiOS 8.1 versus Android 5.0 Lollipop• Samsung Galaxy Note Edge 5.6” and Alpha - 4.7”Samsung Galaxy Note Edge 5.6” and Alpha - 4.7”• iPhone 6 and 6 Plus - 4.7” and 5.5”iPhone 6 and 6 Plus - 4.7” and 5.5”• Microsoft Surface - continued lossesMicrosoft Surface - continued losses• Microsoft Office for iOSMicrosoft Office for iOS• iPad Air 2 just releasediPad Air 2 just released• Bandwidth and data costsBandwidth and data costs


--Windows XPWindows XP

• Support ended April 8, 2014 (except for IE bug)Support ended April 8, 2014 (except for IE bug)• Longest supported operating system - 12 yearsLongest supported operating system - 12 years• More than 20% of PC users still use Windows XPMore than 20% of PC users still use Windows XP• Majority of bank ATM’s still run Windows XPMajority of bank ATM’s still run Windows XP• 10% of government computers run Windows XP10% of government computers run Windows XP• Anti-virus software isn’t enoughAnti-virus software isn’t enough• Malwarebytes isn’t enoughMalwarebytes isn’t enough• Does not make sense to upgrade PCDoes not make sense to upgrade PC• Free Microsoft tool - PCMover ExpressFree Microsoft tool - PCMover Express


--Windows 8.1 Update and Windows 10Windows 8.1 Update and Windows 10

• I was not a fan of original Windows 8I was not a fan of original Windows 8• Mixed up mess of Metro and DesktopMixed up mess of Metro and Desktop• Windows 8.1 improved a bitWindows 8.1 improved a bit• Windows 8.1 Update is bad name, but much improvedWindows 8.1 Update is bad name, but much improved• Next year Microsoft will skip Windows 9 and move to Next year Microsoft will skip Windows 9 and move to

Windows 10 (7 8 9)Windows 10 (7 8 9)• Windows 10 finally gets it rightWindows 10 finally gets it right

• Return to desktop and Start buttonReturn to desktop and Start button• No more Metro interface - only one screenNo more Metro interface - only one screen


--Net NeutralityNet Neutrality

• Basic concept - all data on the Internet should Basic concept - all data on the Internet should be transmitted the same regardless of content be transmitted the same regardless of content or originor origin

• Courts stuck down FCC’s earlier rationale for Courts stuck down FCC’s earlier rationale for regulating net neutralityregulating net neutrality

• Now FCC is proposing allowing ISP’s to Now FCC is proposing allowing ISP’s to charge for “fast lanes”charge for “fast lanes”

• This is a very bad ideaThis is a very bad idea


--Money Savings Wireless / InternetMoney Savings Wireless / Internet

• T-Mobile is the best value for unlimited dataT-Mobile is the best value for unlimited data• AMEX Platinum and Centurion offer free WiFi AMEX Platinum and Centurion offer free WiFi

at 700,000 locations through Boingo (June, at 700,000 locations through Boingo (June, 2014)2014)

• Republic Wireless - $25 3G unlimitedRepublic Wireless - $25 3G unlimited• FreedomPop Home - 1 GB free, 5 GB $10, 10 FreedomPop Home - 1 GB free, 5 GB $10, 10

GB $19GB $19• International - turn off dataInternational - turn off data

• Unless you use T-MobileUnless you use T-Mobile


--Cut the CableCut the Cable

• Average monthly cable bill is $90Average monthly cable bill is $90• 21% thinking of cutting the cable21% thinking of cutting the cable• What you need to cut:What you need to cut:

– Roku - $49 - $89Roku - $49 - $89– Apple TV - $99 (new version on the way)Apple TV - $99 (new version on the way)– Amazon Fire TV - $99Amazon Fire TV - $99– Then add service - Netflix ($8) Amazon Prime ($7)Then add service - Netflix ($8) Amazon Prime ($7)– Over the air antenna (use flat mouse pad type)Over the air antenna (use flat mouse pad type)– Simple TV 2 ($199/$349)Simple TV 2 ($199/$349)– TiVo Roamio OTA ($49) with TiVo Stream ($129)TiVo Roamio OTA ($49) with TiVo Stream ($129)


-Heartbleed, Shellshock and Ransomware-Heartbleed, Shellshock and Ransomware

• Heartbleed was and still is a disasterHeartbleed was and still is a disaster• Affected up to 65% of sitesAffected up to 65% of sites• Freeware used by large corporationsFreeware used by large corporations• Run by volunteers (one at Red Hat)Run by volunteers (one at Red Hat)• Shellshock (Bash UNIX shell)Shellshock (Bash UNIX shell)• RansomwareRansomware


--Is the Cloud Safe for Business?Is the Cloud Safe for Business?

• This is a difficult question to answerThis is a difficult question to answer• If you are worried about your data, do not load it onto an If you are worried about your data, do not load it onto an

unknown computerunknown computer• Six key risks:Six key risks:

– Someone else is looking at your dataSomeone else is looking at your data– Inside security breachesInside security breaches– Cyber attacksCyber attacks– Government intrusionGovernment intrusion– Legal liability for data theftLegal liability for data theft– Responsibility to clients and customersResponsibility to clients and customers


--Risks to Home NetworksRisks to Home Networks• Router that is more than three years oldRouter that is more than three years old

• I recommend the Netgear R7000 ($190) and AC1600 ($126) or I recommend the Netgear R7000 ($190) and AC1600 ($126) or use the free Asus router from T-Mobileuse the free Asus router from T-Mobile

• Not updating the router’s firmware (this is a must)Not updating the router’s firmware (this is a must)• Not hiding the SSIDNot hiding the SSID• Not using WPA encryption (don’t use WEP)Not using WPA encryption (don’t use WEP)• Not using a separate router (don’t use router built in with Not using a separate router (don’t use router built in with

cable modem)cable modem)• Guest accountsGuest accounts


-Wearable Technology-Wearable Technology

• Google Glass has met with mixed responsesGoogle Glass has met with mixed responses• Pebble watch a big success but Apple Watch will likely Pebble watch a big success but Apple Watch will likely

destroy it even at new $99 pricedestroy it even at new $99 price• My thoughts on Apple WatchMy thoughts on Apple Watch

Apple Pay - This is a BIG DealApple Pay - This is a BIG Deal

• Works with iPhone 6, iPhone 6 Plus and new iPadsWorks with iPhone 6, iPhone 6 Plus and new iPads

• Uses a combination of NFC, fingerprint scans and Uses a combination of NFC, fingerprint scans and encrypted storageencrypted storage

• ““The Era of Digital Payments”The Era of Digital Payments”

• Pay online or in person with phonePay online or in person with phone

• Largest number of partnersLargest number of partners

• This will be transformativeThis will be transformative

• Service started on October 20Service started on October 20

Mobile SecurityMobile Security

More than 36% use no passwords or pin numbersMore than 36% use no passwords or pin numbers

Many more use 1 of these 7:Many more use 1 of these 7:

password password

123456 123456

12345678 12345678

1234 1234

qwerty qwerty

12345 12345

dragon dragon

iPhone 5S introduced fingerprint securityiPhone 5S introduced fingerprint security

iPad Air 2 and iPhone 6 improves this functionalityiPad Air 2 and iPhone 6 improves this functionality

Samsung has an awkward to use methodSamsung has an awkward to use method

Most users do not use complex pinsMost users do not use complex pins

Rumors - New StuffRumors - New Stuff

New Apple TV Rumors:New Apple TV Rumors:

• Streaming box, not full sized TVStreaming box, not full sized TV

• Will feature appsWill feature apps

• Able to play gamesAble to play games

• Gesture remoteGesture remote

• Siri voice integrationSiri voice integration

• A la Carte subscriptions?A la Carte subscriptions?

Rumors - New StuffRumors - New Stuff

New Large iPad Pro Rumors:New Large iPad Pro Rumors:

• Large iPad (screen as large as 13” laptop)Large iPad (screen as large as 13” laptop)

• Dual screen displayDual screen display

• Impact from IBM partnershipImpact from IBM partnership

• Spring 2015?Spring 2015?

Not a Rumor - A Real Smart TVNot a Rumor - A Real Smart TV

LG Introduces WebOS Smart TVLG Introduces WebOS Smart TV

• This is a revolution in TV’sThis is a revolution in TV’s

• Perfect for streamingPerfect for streaming

• App storeApp store

• Functions like a tabletFunctions like a tablet

• Cards interfaceCards interface

• 55” - $800 shipped55” - $800 shipped

Topics on the HorizonTopics on the Horizon

• Gigabit InternetGigabit Internet

• 4K and 5K screens4K and 5K screens

• Wearable smart shoesWearable smart shoes

• Diabetes controlDiabetes control

• 5G WiFi5G WiFi

Latest PC NewsLatest PC News

Windows 8.1 Update touch PC’sWindows 8.1 Update touch PC’s

Laptops less than $500Laptops less than $500

Look for 4Look for 4thth Gen Intel i3, i5 and i7 chips (Haswell) Gen Intel i3, i5 and i7 chips (Haswell)

Skip Windows 7Skip Windows 7

Dell Inspiron ONE 23” Touch top pickDell Inspiron ONE 23” Touch top pick

$799$799

8 GB RAM8 GB RAM

1 TB hard drive1 TB hard drive

Documents

Technology Update Rob Hickson BluePointe, LLC. Our Agenda My Tech CEO of the Year My Tech CEO of the Year Top Ten Questions and Answers Top Ten Questions