Technology Trends in the Beneﬁts Landscapegccba.wildapricot.org/resources/Documents...Technology Trends in the Beneﬁts Landscape!!! Matt Cook! Director of Account Management!

Technology Trends in the Benefits Landscape!

!!

Matt Cook!Director of Account Management!

OMADA HEALTH

•  Understanding the challenges and tradeoffs you face •  Marketplace trends and the infusion of technology into the

benefits landscape •  How to effectively evaluate new solutions

TODAY’S DISCUSSION

2 The views and opinions expressed in this presentation are solely my own and do not express or reflect the views, policies or positions of Omada Health, Inc.

We know that there is no silver bullet

in healthcare

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•  Programs that offer something for everyone, like a health assessment or lifestyle coaching

•  Historically, it has made sense to implement, as they: 1.  Help define a culture of health 2.  Create a baseline of population health 3.  Are equitable

•  But there are limitations: 1.  They lack personalization – doing something for

everyone often does very little for anyone 2.  It’s difficult to prove impact

CHALLENGE: “BIG AND BROAD” PROGRAMS DON’T WORK


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•  Technology has enabled a new generation of targeted solutions to solve our biggest challenges

TECHNOLOGY ENABLES TARGETED SOLUTIONS

5 Credit Mercer 2016 Annual Survey for this graphic The views and opinions expressed in this presentation are solely my own and do not express or reflect the views, policies or positions of Omada Health, Inc.

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TRADEOFFS


•  There are tradeoffs to consider when implementing targeted solutions: 1.  Time and resources 2.  Messaging to your population 3.  Interoperability of solutions

TECHNOLOGY IN HEALTHCARE

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•  In and of itself, technology is not the silver bullet, but it does bring significant value to employees…

TECHNOLOGY IN HEALTHCARE


1) Access!2) Meaningful Engagement!3) Measurable Outcomes!

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•  Technology provides access to: 1.  Care (Telemedicine, Expert Opinion) 2.  Information (Wearables, Price Transparency,

Participant Engagement)

ACCESS


NOTE: Will insert Grand Rounds Case Study!

But access is only part

of the equation

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EXAMPLE: PRICE TRANSPARENCY

11

Credit Mercer 2016 Annual Survey for this graphic JAMA. 2016;315(17):1874-1881. doi:10.1001/jama.2016.4288. The views and opinions expressed in this presentation are solely my own and do not express or reflect the views, policies or positions of Omada Health, Inc.

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MEANINGFUL ENGAGEMENT


1.  Passive engagement – We count an individual as engaged whether or not they do anything (e.g. outbound outreach attempt to an at-risk individual)

2.  Active engagement – The individual is interacting with the program/intervention in some way (e.g. biometric screen)

3.  Meaningful engagement – You can tie the individual’s interactions to measurable outcomes

Passive Active Meaningful

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HOW TECHNOLOGY CREATES MEANINGFUL ENGAGEMENT


Omada!

•  Technology allows us to effectively track participant interactions and personalize the intervention based on feedback received

•  Good design makes technology feel seamless to the user

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Through technology, we can measure meaningful outcomes in ways we’ve never been able to

MEASURABLE OUTCOMES


Good Design

Meaningful Engagement

Measurable Outcomes

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MEASURABLE OUTCOMES

15 Sepah S.C, Jiang L, Peters AL. Long-Term Efficacy of an Internet-Based Diabetes Prevention Program: 2-Year Study Outcomes. J Med Internet Res 2015;17(4):e92. The views and opinions expressed in this presentation are solely my own and do not express or reflect the views, policies or positions of Omada Health, Inc.

AVG HBA1C AVG WEIGHT LOSS (%)

DIABETES RANGE

6.0%

5.6% 5.6%

>6.4%5%

0%

-5%

PREDIABETIC RANGE5.7–6.4%

YR1 YR2

-4.7% -4.2%YR1

YR2NORMAL RANGE<5.7%

START

EVALUATING NEW TECHNOLOGIES

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EVALUATING NEW TECHNOLOGIES


1.  What problem am I trying to solve? 2.  How is engagement measured? 3.  What outcomes should I expect to see? Are outcomes

validated or self-reported? Bonus Question: are incentives aligned?