Technology Moves: See How Technology is Changing the Way We Move

PRESENTER:Jeff Forsyth – Chief Information Officer, MSI

Agenda

> Introduction

> Infrastructure – System Agility

>Our Workload – Optimize Communication

>Cloud – What does this mean?

> Integration – How to bring our systems together

>Future – Social aspects, Improved mobile applications

Introduction

> Jeff Forsyth – CIOo Server/Desktop support

o Networking

o Business system support (i.e. financial)

o Application development (client and employee portals)

o Setting the technology direction for MSI

Infrastructure

>High availability

>Distributed data

>Multi-tenant applications (similar to salesforce.com)

>Data center (UPS, Generator, Redundancy)

Current Network Infrastructure

Current Server Infrastructure

Redundancy

Our Workload

>We’re mobile lets face ito Constant emailso Always on cell phone

>Immediate response expectation

>Our social life is digital (Facebook)

>The stress of a relocation

>Kids – enough said?

What Technology Do You Use?

>Do you use online banking?

>Do you prefer to call someone or use an electronic means of resolution?

>Do you have time during the day to run errands?

>Are you in touch with the younger generation’s electronic preferences?

>Do you know your companies technology roadmap?

Cloud Technologies

>What does this mean?

>How does it help?

>Does this impact me as a Customer / Consumer?

>The MSI vision of the cloud

Integration

>Secure FTP

>Web services

>On demand reporting

>Other client needs

>Do you have in house developers?

Our Future Technology

>New Portalo Web 2.0

o Personalized settings

o RSS feeds

o Live chat

o SMS

o Push technologies

o Aggregated content

THANK YOU!

QUESTIONS?