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Technology Disaster Response Planning for Libraries Mary Mallery, Ph.D. Montclair State University Library NJLA Conference 2012 Disaster Response Planning

Technology Disaster Response Planning for Libraries Mary Mallery, Ph.D. Montclair State University Library NJLA Conference 2012 Disaster Response Planning

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Technology Disaster Response Planning for LibrariesMary Mallery, Ph.D.Montclair State University Library

NJLA Conference 2012Disaster Response Planning

Libraries depend on technology!

NJLA Conference 2012Disaster Response Planning

Kinds of technology in libraries:Library WebsitesElectronic ResourcesProxy serversIntegrated Library SystemInstitutional repositoriesStaff and public PCsLaptopsSocial media sites

NJLA Conference 2012Disaster Response Planning

What could go wrong?Power outages and surgeComputer virusesDenial of service attackData corruptionKey staff retirementsNo DocumentationVendor abandonment

NJLA Conference 2012Disaster Response Planning

A Cautionary Tale:Second largest university in New Jersey

with 17,000 students Sprague Library holds 550,000 books

and 2,000 periodicalsSubscribes to over 70 online databases

with access to over 30,000 online journals

Collects and maintains digital collections and purchased or licenses over10,000 ebooks and streaming videos.

NJLA Conference 2012Disaster Planning for Libraries

Technology Disaster Strikes!

Montclair Electronic Text Archive (META) server does not restart after AC outage.

NJLA Conference 2012Disaster Planning for Libraries

What went wrong with META?Aging server equipment with no

automatic temperature controlled shutoff.

Key systems staff just retired.No documentation for system

restore.No testing of data reload from backup.No budget for replacing old server.

NJLA Conference 2012Disaster Planning for Libraries

We need a plan!Inventory with Risk

Assessment for each item.

Risk Prevention Procedures

Restoration ProceduresDisaster Response

Communications Testing and Training

RecommendationsSchedules Review and

Plan Updates NJLA Conference 2012

Disaster Planning for Libraries

Migration Matters 1, Charleston Conference

2004

dPlan Checklists and Schedules:

Data storage and backupReplace and repair

equipmentCreate salvaging prioritiesContingency plans (establish

offsite and manual operations)

NJLA Conference 2012Disaster Response Planning

Not a Best Practice:

NJLA Conference 2012Disaster Response Planning

Technology Disaster Planning fits into the overall planning process.

NJLA Conference 2012Disaster Response Planning

How many plans do we need?University Strategic PlanLibrary Strategic PlanBudget PlanCollections Disaster Response PlanTechnology Disaster Response Plan

NJLA Conference 2012Disaster Planning for Libraries

META Returns to Rutgers U.

NJLA Conference 2012Disaster Response Planning

Technology Disaster Response Planning Resources

NJLA Conference 2012Disaster Planning for Libraries

Technology Disaster Response Planning Resources

NJLA Conference 2012Disaster Response Planning

Technology Disaster Response Planning Resources

NJLA Conference 2012Disaster Response Planning

Get Started with Technology Disaster Response Planning Today!

Mary Mallery, Ph.D.Montclair State University [email protected]

NJLA Conference 2012Disaster Response Planning