Technical Services 2.0: “Mashing up” traditional and new

services

Rebecca KempSerials Coordinator, UNC Wilmington

ACRL/NY Annual Symposium 2007“Library 2.0: A New Social Model”

What’s a “Mash-up?” Urban Dictionary: “A remix made by

taking two different songs, usually by two separate artists, and combining them into one.”

Wikipedia: “a web application that combines data from more than one source into a single integrated tool... Content used in mashups is typically sourced from a third party via a public interface or API”

Definitions as they appeared online as of 11/27/2007

Presentation Structure Traditional Technical Services What’s Hip and Happenin’? Some

new OPAC models Exemplars of Catalog 2.0 The larger information-storage /

information-seeking context What can we do to make the OPAC

even better?

Traditional Technical Services Acquisitions Bibliographic Control (Cataloging) Authority Control

All of these continue in Technical Services 2.0, but with more services added...

What’s Hip and Happenin’? Some new OPAC modelsFirst of all, ILS vs. OPAC. Emerging idea: Dis-integrated

Library System ILS for business operations, inventory,

and circulation Other program(s) for OPAC display What we want: standards-compliant,

interoperable systems

New OPAC models, continued What is wrong with the old OPAC?

Clunky search interface; no relevance ranking; inability to narrow down results easily

Not a social experience, personalized Lack of user-created content Information only about the physical holdings;

lack of connection with web resources Lack of information about the cataloged

items

New OPAC models, continued

What’s right with new models “A more fruitful and delightful library catalog search experience.”

--Faiks, Angi, Amy Radermacher, and Amy Sheehan. “What ABOUT the book? Google-izing the Catalog with Tables of Contents.” Library Philosophy and Practice, Special Issue on Libraries and Google (2007) : 1-12.

New OPAC models, continued Good search interface, relevance ranking;

faceted search results:NCSU’s Endeca catalog

New OPAC models, continued A social experience: user reviews,

rankings; personalized: Ann Arbor District Library SOPAC

New OPAC models, continued User-created metadata / authority control (tags):

U Penn’s Penn Tags

New OPAC models, continued Information about the cataloged items: TOCs,

cover images, reviews: UNCW’s implementation of Syndetic Solutions, in development

New OPAC models, continued Seamless integration of electronic content,

connection to web, and perhaps more to come here: Queens Library AquaBrowser

Exemplars of Catalog 2.0 Add-on services to a catalog

Del.icio.us tagging / PennTags / LibraryThing information

Call number browse (see WNCLN or NCSU Endeca)

Syndetic Solutions TOCs, cover images, reviews

XC: EXtensible Catalog, in development. Open source software to make catalog metadata OAI-compliant; to index all metadata; make interface to search index

Exemplars of Catalog 2.0, continued Del.icio.us in Thunder Bay Public

Library

Exemplars of Catalog 2.0, continued LibraryThing widget at Shenandoah

Public Library

Exemplars of Catalog 2.0, continued

New interface and search Endeca ProFind, MediaLabs AquaBrowser,

ExLibris Primo, Innovative Encore, OCLC WorldCat Local (beta at University of Washington)

Villanova University’s VuFind Casey Bisson’s Scriblio at Plymouth State

University (Formerly WpOPAC) Ann Arbor District Library SOPAC (Social OPAC) Koha and Evergreen (Georgia PINES) open source

ILSs Ungava (National Research Council Canada

testbed)

Exemplars of Catalog 2.0, continued Casey Bisson’s Scriblio at Plymouth State

University (Formerly WpOPAC)

The larger information-storage / information-seeking context Google, especially Google Book Search (AKA “The Competition”) Amazon.com (Also AKA “The

Competition”), LibraryThing Open Library – meta-library (?) project

incorporating OCA digitized materials, Google Book Search, in development

Open Content Alliance digitization project: incorporating materials in public domain, hosted by Internet Archive

A bigger WorldCat.org?

What can we do to make the OPAC even better? LC Working Group on Bibliographic Control

reportWatch for draft report: November 30, 2007 on LC

websiteFinal report expected January 9, 2008 Use metadata produced by publishers, increase

cooperation between publishers, catalogers Establish FRBR structure; serials work-level

identifiers Integrate user-created metadata into catalog “De-couple” components of subjects Encourage digitization of materials and integration

of digital materials into catalogs

What can we do to make the OPAC even better? Continued FRBR-ized serials...

Selected Sources Bahr, Ellen. “Dreaming of a better ILS.”

Computers in Libraries 27.9 (2007) : 11-14. Faiks, Angi, Amy Radermacher, and Amy

Sheehan. “What ABOUT the book? Google-izing the Catalog with Tables of Contents.” Library Philosophy and Practice, Special Issue on Libraries and Google (2007) : 1-12.

Library of Congress Working Group on Bibliographic Control. Interim Draft Report Recommendations. November 13, 2007. Available online at http://www.loc.gov/bibliographic-future/meetings/docs/bibfuture-report-nov13-2007.ppt.

Selected Sources, continued Markey, Karen. “The Online Library

Catalog: Paradise Lost and Paradise Regained?” D-Lib Magazine 13.1/2 (2007). Available online at http://www.dlib.org/dlib/january07/markey/01markey.html.

Pennell, Charley. A New Kind of Catalog. 2007. Available online at www.lib.ncsu.edu/endeca/presentations/200710-ncla-pennell.ppt.

Rethlefsen, Melissa. “Tags Help Make Libraries Del.icio.us.” Library Journal 132.15 (2007) : 26-28.

Questions?Thanks for attending!

Rebecca KempRandall LibraryUniversity of North Carolina

Wilmingtonkempr@uncw.edu(910) 962-7220