Technical Guide | Network Video Recorder Standard Edition ... · NVMS Standard Edition Installation Manual and then periodically perform a backup manually of the database files containing

Network Video Recorder Standard HAW-SIBU June 24, 2018 NVMSTG009 Revision 1.3.1

Technical Guide | Network Video Recorder Standard Edition

Maintenance Guide

Sony Network Video Recorder Standard HAW-SIBU


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C O N T E N T S

1. Overview ......................................................................................... 3 1.1. About This Document .......................................................................... 3 1.2. Related Documents ............................................................................. 3

2. Data Backup ................................................................................... 4 2.1. Backup Procedure ............................................................................... 6 2.2. System Image Backup ........................................................................ 8 2.3. Backup of Alarm and Map Configuration ........................................... 12

3. Reinstalling Software ................................................................... 13 3.1. Overview ........................................................................................... 13 3.2. Preparation ........................................................................................ 14 3.3. Creating USB Installer ....................................................................... 15 3.4. Clean Installation ............................................................................... 17 3.5. Recovery Installation ......................................................................... 20 3.6. Clean Format of USB Installer ........................................................... 23

4. Updating ........................................................................................ 24 4.1. HAW-S server version-up installation ................................................ 24 4.2. Device Pack ...................................................................................... 24

5. RAID Configuration Tool .............................................................. 25 5.1. Logging into RAID Configuration Tool ............................................... 25 5.2. Using the RAID Configuration Tool Interface ..................................... 28 5.3. Selecting the Display Language ........................................................ 30 5.4. Viewing the Event Frame .................................................................. 31 5.5. Logging out of RAID Configuration Tool ............................................ 31 5.6. Subsystem Management ................................................................... 32 5.7. Background Activities ........................................................................ 33 5.8. Managing the Background Activity Settings ...................................... 35 5.9. Managing Activity Schedules ............................................................. 39 5.10. Event Logs ........................................................................................ 39 5.11. Administrative Tools .......................................................................... 40 5.12. User Management ............................................................................. 42 5.13. Creating Users .................................................................................. 44 5.14. Viewing Network Settings .................................................................. 45 5.15. Software Management ...................................................................... 46



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5.16. Email Service .................................................................................... 49 5.17. Performance Monitoring .................................................................... 51 5.18. Controllers ......................................................................................... 53 5.19. Enclosures ......................................................................................... 57 5.20. Physical Drives .................................................................................. 59 5.21. Disk Arrays and Logical Drives .......................................................... 61 5.22. Spare Drives ...................................................................................... 64 5.23. Logical Drive Summary ..................................................................... 65

6. System Expansion ....................................................................... 66 6.1. Adding a Network Video Recorder .................................................... 66

7. Event Notifications ....................................................................... 67 7.1. Hardware Events ............................................................................... 67 7.2. Buzzer ............................................................................................... 76

8. Other Settings .............................................................................. 77 8.1. SNMP ................................................................................................ 77 8.2. UPS ................................................................................................... 80 8.3. External Storage ................................................................................ 81 8.4. Teaming ............................................................................................. 83

9. Troubleshooting ........................................................................... 86 9.1. Startup Is Disabled ............................................................................ 86 9.2. Warning Appears during Startup ....................................................... 87 9.3. Message Appears during Startup ...................................................... 87 9.4. Error during Operation ....................................................................... 88 9.5. HDD Is Defective or in the State of Connection Failure .................... 90 9.6. One HDD Is Defective or in the State of Connection Failure

(System is functioning) ...................................................................... 91 9.7. One or More HDDs Are Defective or in the State of

Connection Failure (System is not functioning) ................................. 93 9.8. Operation of RAID Configuration Tool ............................................... 94 9.9. RAID .................................................................................................. 98

10. Miscellaneous Information ........................................................ 100 10.1. Third Party Software Terms and Conditions .................................... 100

Revision History ............................................................................... 113



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1. Overview

1.1. About This Document

This document is a maintenance guide summarizing the information required when operating Network Video Recorder Standard Edition. It describes how to back up and reinstall the software.

1.2. Related Documents

In addition to this document, the following documents are provided on the Web. Download the necessary documents from the following URL.

• NVMS Standard Edition Administrator Manual • NVMS Standard Edition Installation Manual https://www.sony.net/CameraSystem/NVMS/Manuals



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2. Data Backup

This chapter describes how to back up the data on the C drive to a fault-tolerant RAID area. The following data is target for backup. Windows operating system data Configuration data of RAID Configuration Tool Configuration data of surveillance software Alarm and map data of surveillance software System, Event, and Audit log data of surveillance software

To back up this data, the following needs to be backed up. System image file All of the above backup target data are backed up by capturing an

image of all of the data on the C drive. Database file containing the alarms and maps of the surveillance software The data containing the alarms and maps of the surveillance software

is stored in the database of SQL Server. The data can also be backed up by creating a system image but Sony recommends also that a backup be performed periodically so that the transaction log of SQL Server does not become large.

System, Event, and Audit log data of surveillance software This data is stored on the C drive by default. The data can also be

backed up by creating a system image but since backup by system image is only performed when settings have been changed, any data created after the backup will be lost in the event that the C drive fails. Therefore, Sony recommends changing the save path for the log data to the D drive. For how to change the save path, refer to the NVMS Standard Edition Administrator Manual.

Perform the first backup after completing the initial setup described in the NVMS Standard Edition Installation Manual and then periodically perform a backup manually of the database files containing the alarms and maps of the surveillance software during operation. Furthermore, perform a system image backup when settings other than the settings of alarm and map data of the surveillance software are changed.



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Note: The recording data is saved to the D drive so the recording data of the

cameras registered when a system image is saved can also be viewed after restoring the system image.



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2.1. Backup Procedure

2.1.1. When Initial Setup Completed

*1: For how to change the save path, refer to the NVMS Standard Edition Administrator Manual.

Change save destination of System,

Event, and Audit log data of

surveillance software*1

Start

End

Perform system image backup (Refer to section 2.2)



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2.1.2. When Operating

When performing a periodic backup manually during operation, perform the procedure in the following flow diagram.

When settings other than the settings of the alarm and map data of the surveillance software have been changed, perform the backup as described in the following flow diagram.

Perform system image

backup (Refer to section 2.2)

Start

End

Start

End

Perform backup of alarm and

map configuration (Refer to section 2.3)



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2.2. System Image Backup

Create and save an image containing the data of the C drive that has the surveillance software installed. This will allow you to restore the configuration of the surveillance software from the time the system image was saved in the event that the data on the C drive is damaged.

2.2.1. Preparation

The system image will be saved to the D drive. Before performing a system image backup, check that there is at least 150 GB of free space on the D drive.

2.2.2. Creating a Virtual Hard Disk (VHD)

1. Right-click [Computer] in the Start menu and then click [Manage].

Computer Management opens.

2. Click [Disk Management].

3. Right-click [Disk Management] and then click [Create VHD].

The [Create and Attach Virtual Hard Disk] dialog box appears.

4. Enter “D:\backup.vhd” in [Location].

Note: You can also use the [Browse…] button to select a drive and specify a file.

Caution: The location name must be “D:\backup.vhd”. Inputting the wrong location

name may result in failing to restore a system image.



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5. Set [Virtual hard disk size] to 100 GB.

6. Click [OK].

Creation of the VHD starts. You can check the progress in the status bar. After the creation of the VHD is completed, you will be able to see the new disk [Disk 2] in an uninitialized state.

7. Right-click [Disk2] and then click [Initialize Disk].

8. Click [OK].

After initialization of the disk is completed, you will be able to see that Disk2 is online.

9. Right-click the newly created disk area and then click [New Simple Volume…].



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10. Click [Next] and then [Finish] without changing any value.

The new partition is created. If the partition is created correctly, it will be in the following state.

2.2.3. Creating a System Image

1. Click the Start button ( ).

2. Click [Control Panel] - [System and Security] - [Backup and Restore].

3. Click [Create a system image].

The [Create a system image] dialog box appears.

4. Make sure to save the backup on the E drive as follows.



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Caution:

Don’t select D drive to save the backup. Selecting the D drive may result in unstable operation.

5. Click [Next].

6. Click [Next].

7. Click [Start Backup].

The backup starts.

8. Click [No].

9. Click [Close].



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2.3. Backup of Alarm and Map Configuration

Perform steps 1 and 2 in “Back up and restore alarm and map configuration” of the NVMS Standard Edition Administrator Manual. In the database backup dialog box, save the configuration to the following location. If there is no SQLBackups folder, create a new one.

D:\SQLBackups\VideoOSDB.bak

Perform step 5 in “Back up and restore alarm and map configuration” after the backup.



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3. Reinstalling Software

3.1. Overview

Use a USB flash memory device to install the software. There are the following two types of software installation.

Clean installation Initialize the unit and install the operating system and application. The unit will be in the factory default state after initialization. This enables installation that is not dependent on the versions of installed software.

Caution: When a clean installation is performed, all of the data is cleared.

Recovery installation When the unit cannot be started up, an application does not run normally, or other problem occurs, recovery is possible by reinstalling the operating system and applications. The data in the RAID is kept as is and the operating system and applications are reinstalled. However, if trouble occurs which results in the files and other data of the unit being damaged, the settings and data may not remain.



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3.2. Preparation

Personal computer (hereinafter PC) Operating system: Windows 7 or Windows Server 2012 or later Microsoft .NET Framework v4.0 or later

Monitor USB keyboard USB mouse USB flash memory device (with capacity of at least 16 GB)

Caution: When installation is performed, all of the data stored in the USB flash

memory device is cleared. Be sure to make a backup of any necessary data before the installation.

To delete the installer image in the USB memory device after installation, refer to section 3.6 and then perform a clean format.

Bootable disk creator (Image Writer) File name: NVMS_ImageWriter_NVR_V[x_x_x].zip (where [x_x_x] is

the version number) Download from the following site.

https://www.sony.net/CameraSystem/NVMS/Software Bootable disk image Download from the following site.

https://www.sony.net/CameraSystem/NVMS/Software Installer image for clean installation

NVMS_Standard_InstallationImage_NVR_[xxxx_xx(xx.xx)]_V[x_xx_xxxx_xx].img (where [xxxx_xx(xx.xx)] and [x_xx_xxxx_xx] is the version number)

Bootable disk image for restoring system-image-backup NVMS_Recovery_Restoration_Bootable_Image_NVR_V[x_xx_xxxx_xx].img (where [x_xx_xxxx_xx] is the version number)

For the installer image for a clean installation, download the software version you are used to using.



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3.3. Creating USB Installer

1. Copy “NVMS_ImageWriter_NVR_V[x_x_x].zip” to the PC.

2. Extract “NVMS_ImageWriter_NVR_V[x_x_x].zip”. “NVMS_ImageWriter_NVR_V[x_x_x].exe” is created.

3. Copy the installer image for a clean installation or recovery installation to the PC.

4. Connect the USB flash memory device to the PC.

5. Double-click “NVMS_ImageWriter_NVR_V[x_x_x].exe”. The User Account Control warning dialog box appears.

6. Click [Yes].

The following dialog box appears.

7. Select the drive of the USB flash memory device in the [Select USB drive] pull-down menu.

8. Click [Select Image] and then select the installer image that was copied to a local location in step 3.

9. Select the [Verify data (Require more time)] check box.

10. Click the [Write!] button.



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11. Click the [Yes] button.

Writing to the USB flash memory device is executed. When the progress bar indicates 100% and writing ends normally, the “Flash success!” message appears.

12. Click the [OK] button.

13. Disconnect the USB flash memory device.

Proceed to the clean installation or recovery installation procedure.



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3.4. Clean Installation

1. Check that the power of the unit is off.

2. Connect the USB installer to the unit and then turn on the power of the unit.

The following screen appears.

Caution: If the screen above does not appear, there may be a problem with the

installer. Replace the USB installer with another one and then try again.

3. Press the [c] key on the keyboard.

4. Press the [y] key on the keyboard.

5. Press the [y] key on the keyboard again.

6. When the following screen appears, select the RAID mode.

# Welcome to Storage Appliance target installation-usb[J1900] # Ver: 0.01.2060.03 # OS: Windows Embedded Standard 7 c. Clean All And Full Install. i. Install OS and keep RAID disk data. Please select [ex: c]?

# Welcome to Storage Appliance target installation-usb[J1900] # Ver: 0.01.2060.03 # OS: Windows Embedded Standard 7 1. create RAID_5.[default] 2. create NO_RAID. 3. create RAID_1+0. 4. create RAID_5+HotSpare. 5. create RAID_6. Select the raid mode?[ex: 1] Press any key to stop count down. 17



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Caution: If the RAID mode is not selected within 30 seconds, installation will be

performed using the standard RAID mode. If only one HDD is installed, this step is skipped.

Updating of the BIOS and installing of the operating system on the HDD are performed. (This work takes several minutes.)

7. When “The BIOS will be updated from USB drive after the reboot” appears, press the [SPACE] key on the keyboard.

The unit reboots automatically. After the reboot, updating of the BIOS starts automatically. After updating of the BIOS ends, the screen of step 1 appears so configure the settings again from step 1.

Note: If updating of the BIOS is not required, this step is skipped automatically.

Caution: Do not disconnect the USB installer.

8. When “Press ‘SPACE’ Key to shutdown” appears, disconnect the USB installer and press the [SPACE] key on the keyboard.

The unit shuts down.

9. Start up the unit again.

10. Log in to RAID Configuration Tool.

For how to log in, refer to the NVMS Standard Edition Installation Manual.

11. Open [Home] - [Subsystems] - [localhost] - [Controllers] in the tree in the RAID Configuration Tool screen and click [Controller 1].

Check that the value of Install Pkg Version on the Installation tab matches the installed version.



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3.5. Recovery Installation

Restore system from system image

(Refer to section 3.5.1)

Restored?

Start

Perform clean installation

(Refer to section 3.4)

End

Yes

Is there a backup of the alarm

and map configuration file?


Restore alarm and map

configuration


Yes

No

No



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3.5.1. Restoring System from System Image

1. Check that the power of the unit is off.

2. Connect the USB installer created in section 3.3 to the unit and then turn on the power of the unit.

3. Click the [Next>] button.

4. Select [Restore your computer using a system image that you created earlier.] and then click the [Next>] button.



7. Disconnect the USB installer from the unit and then click the [Finish] button.

8. Click the [Yes] button.



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Restoring from the system image starts. After system restoration, the unit reboots automatically.

3.5.2. Checking Whether Backup Files Exist

1. Check whether or not the following backup data file exists. Backup Data Location

Alarm and map configuration database

of surveillance software


2. Check whether or not the following system image folder exists.

D:\WindowsImageBackup

3. Compare the creation dates and times of the backup data files and the date and time of the system image folder, and if the creation dates and times of the backup data files are more recent, restore the backup data files.

3.5.3. Restoring Alarm and Map Configuration of Surveillance Software

Perform steps 1, 4, and 5 in “Back up and restore alarm and map configuration” of the NVMS Standard Edition Administrator Manual. Use the following backup file.




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3.6. Clean Format of USB Installer

To use the USB flash memory device used as each tool for another application, perform a clean format of the USB flash memory device.

1. Connect the USB installer to the PC.

2. Double-click “NVMS_ImageWriter_NVR_V[x_x_x].exe”.

The User Account Control warning dialog box appears.

3. Click [Yes].

The following dialog box appears.

4. Select the drive of the connected USB installer in the [Select USB drive] pull-down menu.

5. Select the [Perform quick format] check box.

Caution: If [Perform quick format] is not selected, a standard format will be

performed and it will take a while to complete.

6. Click the [Reset] button.

A clean format is performed. When the clean format is finished, the “Reset USB success!” message appears.




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4. Updating

4.1. HAW-SIBU server version-up installation

Refer to an appropriate installation manual(s).

4.2. Device Pack

The version of Device Pack is periodically updated. Therefore, Sony recommends checking the latest version of Device Pack periodically, and updating the version whenever a new version of Device Pack is released. For how to check the version of Device Pack and how to install Device Pack, refer to the NVMS Standard Edition Installation Manual.



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5. RAID Configuration Tool

This chapter describes using RAID Configuration Tool to monitor and manage your RAID system.

5.1. Logging into RAID Configuration Tool

You can log into RAID Configuration Tool in either of two ways: • “Logging in at the Enclosure” • “Logging in over the Network”

5.1.1. Logging in at the Enclosure

To log into RAID Configuration Tool at the Network Video Recorder enclosure, do one of the following: • Double-click the RAID Configuration Tool icon on the desktop. • Choose RAID Configuration Tool in the Windows Programs menu. • Perform the steps in “Logging in over the Network”.

Note: The default IP settings for the Gigabit Ethernet ports are:

Port 1 = 192.168.0.1 Port 2 = 192.168.1.1

For how to change the IP addresses, refer to the NVMS Standard Edition Installation Manual.

5.1.2. Logging in over the Network

You can log into RAID Configuration Tool from any PC that can connect to the Network Video Recorder enclosure via the network.

1. Launch your browser.

2. In the address field of the browser, type the information provided below. Then, press Enter. Note that this example uses the default IP address for port 1.

Connection 1 • RAID Configuration Tool using an HTTP connection: http:// • Enter the subsystem IP address: 192.168.0.1



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• Enter the port number: 8090 Together, input should look like this: http://192.168.0.1:8090

Connection 2 • RAID Configuration Tool using a secure HTTP connection: https:// • Enter the subsystem IP address: 192.168.0.1 • Enter the port number: 8443 Together, input should look like this: https://192.168.0.1:8443/

Note: Even if you connect with connection 1, you will be redirected to connection

2 after login. You can enter the host Network Video Recorder’s network name instead of

the IP address. If you are logging in at the host Network Video Recorder, you can enter local

host instead of the IP address.

5.1.3. Login Screen

When the login screen appears:

1. Type administrator in the User Name field.

2. Type password in the Password field.

3. Click the Login button.

Caution: Be sure to change the default user name and password. To change the default user name and password, create a new user with

“Super” privileges and then delete the default administrator. Refer to “5.13



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Creating Users” for how to create a user, and “5.13.2 Deleting Users" for how to delete a user.

After you log in, the Quick Links menu appears.

5.1.4. Quick Links Menu

The Quick Links menu is the administrator’s home page for RAID Configuration Tool. Here you will find links to menus to view settings and manage logical drives, physical drives, and disk arrays, as well as links to view network settings and event logs, and the background activities management menu.



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5.2. Using the RAID Configuration Tool Interface

RAID Configuration Tool is browser-based RAID management software with a graphic user interface. This section describes the basic user interface components and functions.

There are three major parts to the RAID Configuration Tool interface: • Menu bar • Tree view • Event frame

5.2.1. Using the Menu Bar

The menu bar contains the following items: Language: Displays the Language menu for selecting a display language. View: Displays the event frame. Storage Network: Displays the event log frame. Logout: Logs out. Help: Displays the Help menu. About: Displays the graphical user interface version.

5.2.2. Using the Tree View

The tree view enables you to navigate around all components of the Network Video Recorder enclosure, software management, RAID controller, enclosure, physical drives, disk arrays, logical drives, and spare drives. The figure below shows the components of the tree view.



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The Administrative Tools section for the administrator and super users is different from that for the other users. The rest of the tree is the same for all users.

5.2.3. Using the Management View

The management view displays information and setting menus according to the item selected in the tree view. It presents the user interface for the Network Video Recorder enclosure, including for the creation, maintenance, deletion, and monitoring of disk arrays and logical drives. Function tabs allow you to access menus to control specific actions and processes. Click the Help link on the right of the tabs in the management view to access the online help for the function currently displayed.

Logged-in User

Network Video Recorder



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5.3. Selecting the Display Language

RAID Configuration Tool supports the following display languages. • English • Simplified Chinese • Traditional Chinese • French • German • Italian • Japanese • Korean • Spanish • Russian • Arabic • Turkish

To change the display language:

1. Click Language in the menu bar.

2. Select the language you prefer.

RAID Configuration Tool switches the display language to the selected language.



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5.4. Viewing the Event Frame

To view the event frame, click Show Event Frame in the menu bar. To hide the event frame, click Hide Event Frame in the menu bar. In the event frame, events are listed and sorted as follows. Device: Disk array, logical drive, physical drive, controller, etc. Event ID: The hexadecimal number that identifies the specific type of

event Severity: See below:

• Information: Information only, no action is required • Warning: User can decide whether or not action is required • Minor: Action is required but the condition is not serious at this time • Major: Action is required now • Critical: Action is required now and the implications of the condition are

serious • Fatal: Non-Recoverable error or failure has occurred

Time: Time and date of the occurrence Description: Brief description of the event

You can also view events by clicking the Subsystem icon in the tree view, then clicking the Event tab in the management view.

5.5. Logging out of RAID Configuration Tool

You can log out of RAID Configuration Tool in either of two ways: • Close your browser window • Click Logout in the menu bar in RAID Configuration Tool Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again.



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5.6. Subsystem Management

The menus listed under Subsystems are all the menus used for device management. Click the Subsystems icon to view read-only information including Alias, Vender, Model, and so on. You can also save a system service report (useful for troubleshooting) in the form of an HTML file to the computer you are using by clicking the Save button. See “Saving a Service Report”. The Subsystem home menu includes the following function tabs: Information (described above) Settings (assign an Alias) Event (lists runtime and NVRAM events) Background Activities Scheduler (schedule background activities) Lock (lock/unlock subsystem)



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5.7. Background Activities

Background activities perform a variety of preventive and remedial functions on your physical drives, disk arrays, logical drives, and other components. You can run a background activity immediately or schedule it to run at a later time. Setting options for each activity are listed after the scheduling options. These settings determine how the background activity affects I/O performance.

5.7.1. Viewing the Current Background Activities

To view the current background activities:

1. Click the subsystem icon of the subsystem for which you want to view background activities.

2. In the Subsystem menu, click the Background Activities tab. The background activities that are currently running are displayed in the top part of the menu. You can also view the current background activity parameter settings in the lower part of the menu. Click the Background Activity Parameters menu expander to view the current parameter settings.

5.7.2. Viewing Background Activity Parameter Settings

To view the current background parameter settings:

1. Click the Subsystem icon of the subsystem for which you want to view background activities.

2. Click the Background Activity Parameters menu expander to view the current parameter settings. The parameters listed are as follows: • Rebuild Rate • Background Synchronization Rate • Logical Drive Initialization Rate • Redundancy Check Rate • Migration Rate • PDM Rate • Transition Rate • Reassigned Block Threshold • Error Block Threshold • Media Patrol



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• Auto Rebuild • Last Media Patrol Start Time • Last Media Patrol Stop Time

Caution: Background Synchronization Rate, Redundancy Check Rate, and

Migration Rate are not used. Therefore, changing the settings will have no effect on operation.



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5.8. Managing the Background Activity Settings

The parameters listed in the Background Activities menu are configured in the Background Activities Settings menu. To change the background activity settings, click the Subsystem icon of the subsystem for which you want to view background activities. Click the menu expander between the Background Activities tab and the Scheduler tab and select the Settings option. The following settings can be configured: • Rebuild Rate: High, Medium, Low • Background Synchronization Rate: High, Medium, Low • Logical Drive Initialization Rate: High, Medium, Low • Redundancy Check Rate: High, Medium, Low • Migration Rate: High, Medium, Low • PDM Rate: High, Medium, Low • Transition Rate: High, Medium, Low • Reassigned Block Threshold • Error Block Threshold • Enable Media Patrol • Enable Auto Rebuild

These settings can also be scheduled using Scheduler. See the instructions on using schedules after the parameters descriptions below.

Caution: Background Synchronization Rate, Redundancy Check Rate, and

Migration Rate are not used. Therefore, changing the settings will have no effect on operation.

5.8.1. Rebuild Setting

To change the Rebuild setting in the Background Activities Settings menu:

1. Select a rate from the Rebuild Rate drop-down menu. Low: Allocates fewer system resources to rebuilding, and more to data

read/write operations. Medium: Balances the system resources between rebuilding and data

read/write operations. High: Allocates more system resources to rebuilding, and fewer to data

read/write operations.



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2. To enable Auto Rebuild (rebuilds when you swap out the failed drive with a new one), select the Enable Auto Rebuild check box.

3. Click the Submit button.

Rebuild Rate

When you rebuild a disk array, you are actually rebuilding the data on one physical drive. When a physical drive in a disk array fails and a spare drive of adequate

capacity is available, the disk array begins to be rebuilt automatically using the spare drive.

If there is no spare drive of adequate capacity even though the Auto Rebuild function is enabled, the disk array begins to be rebuilt automatically as soon as you remove the failed physical drive and install an unconfigured physical drive in the same slot.

If there is no spare drive of adequate capacity and the Auto Rebuild function is disabled, you must replace the failed drive with an unconfigured physical drive, and then perform a manual rebuild.

5.8.2. Logical Drive Initialization

Technically speaking, initialization is a foreground activity, as you cannot access a logical drive while it is initializing. Initialization is normally done to logical drives after they are created from a disk array. Initialization sets all data bits in the logical drive to zero. The action is useful because there may be residual data on the logical drives left behind from earlier configurations. For this reason, initialization is recommended whenever you create a logical drive.

Logical Drive Initialization Rate

To change the Logical Drive Initialization Rate setting in the Background Activities Settings menu:

1. Click the Logical Drive Initialization Rate drop-down menu and select a rate. Low: Allocates fewer system resources to initialization, and more to

data read/write operations. Medium: Balances system resources between initialization and data

read/write operations. High: Allocates more system resources to initialization, and fewer to



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data read/write operations.


5.8.3. PDM

Predictive Data Migration (PDM) is the migration of data from the suspect physical drive to a spare drive, and is similar to rebuilding a logical drive. But unlike Rebuilding, PDM constantly monitors your physical drives and automatically copies your data to a spare drive before the physical drive fails and your logical drive goes into the critical state.

PDM Settings

To change the PDM setting in the Background Activities Settings menu:

1. Click the PDM Rate drop-down menu and select a rate. Low: Allocates fewer system resources to PDM, and more to data

read/write operations. Medium: Balances system resources between PDM and data read/write

operations. High: Allocates more system resources to PDM, and fewer to data

read/write operations.

2. Highlight the current values in the block threshold fields and input new values. Reassigned Block Threshold range is 1 to 512 blocks. Error Block Threshold range is 1 to 2048 blocks.


5.8.4. Transition

Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare drive.

Transition Rate

To change the Transition Rate setting in the Background Activities Settings menu:

1. Click the Transition Rate drop-down menu and select a rate. Low: Allocates fewer system resources to the transition, and more to



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data read/write operations. Medium: Balances system resources between the transition and data

read/write operations. High: Allocates more system resources to the transition, and fewer to

data read/write operations.

2. Click the Confirm button.

5.8.5. Media Patrol

Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks are enabled by default on all disk arrays and spare drives. Media Patrol is concerned with the media itself, not the data recorded on the media. If Media Patrol encounters a critical error, it triggers PDM if PDM is enabled on the disk array.

Media Patrol Settings

Media Patrol can be enabled or disabled in the Background Activities menu. You can also create a schedule to run Media Patrol. • To enable Media Patrol, click Subsystem in the tree view then click the

Background Activities menu tab. Click to check the Enable Media Patrol option. Notice also that the Auto Rebuild option is here as well. If you want to automatically begin rebuilding a logical drive as soon as a faulty drive is replaced, make sure this option is enabled.

• To begin Media Patrol manually, click the menu expander to the right of the Background Activities tab and scroll down and select Start Media Patrol to display the Start Media Patrol menu. Then, click the Start button.

• To schedule Media Patrol, click the menu expander to the right of the Scheduler tab and scroll down and select Add Media Patrol Schedule to open the schedule menu. Use this menu to add a Media Patrol schedule.



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5.9. Managing Activity Schedules

Schedules for Media Patrol, redundancy check, and spare drive check can be created to run during off peak times.

5.9.1. Adding and Deleting Activity Schedules

To add, enable, or delete an activity schedule, click Subsystem in the tree view, and then click the Scheduler menu expander to the right of the Scheduler tab. Scroll down to the desired schedule option to view that menu. The schedule options are Add Media Patrol Schedule, Add Redundancy Check Schedule, Add Spare Check Schedule, and Delete Schedule.

5.9.2. Viewing and Modifying Existing Activity Schedules

To view existing schedules, including the recurrence, start time, and status of existing schedules, click the Scheduler tab. Here you can then modify any listed schedule by clicking the name of the schedule in the list.

5.10. Event Logs

Event logs are useful for troubleshooting, tracking functions, and monitoring subsystems. To view, save, or clear subsystem event logs, click the subsystem in the tree view, and then click the Event menu expander. Select whether to display runtime events or NVRAM events. Event logs can be saved as a simple text file by clicking the Save button in either menu. To clear the logs and start afresh, click the Clear Event Log button.



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5.11. Administrative Tools

Click the + of the Administrative Tools icon to display the subsystem administrative tools menu links for User Management, Network Management, Performance Monitoring, and Software Management. The Administrative Tools menu lists text hyperlinks to these same menus, plus links to the Export, Import, Restore Factory Default settings, Clear Statistics, Save System Service Report, and Configuration of Windows Logs menus.

5.11.1. Restoring Factory Default Settings

To restore any of the firmware and software settings to the default values:

1. Click the Administrative Tools icon.

2. Click the Restore Factory Defaults link to display a new menu.

3. Select the option check boxes for the settings you want to return to the factory default values. Default Settings options include:

Firmware Factory Default Settings • Background Activity Settings • Controller Settings • Enclosure Settings • Physical Drive Settings • Subsystem Settings

Software Default Settings • Service Settings • Web Server Settings • Email Settings • User Settings

4. Click the Submit button to return the selected settings to the default values. To deselect all options and start over, click the Reset button.

5.11.2. Clearing Statistics

To clear all subsystem statistics for controllers, port physical drives, and logical drives:


2. Click the Clear Statistics link to display a new menu.



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3. Click the Submit button to clear all device statistics.



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5.12. User Management

User management deals with user accounts.

5.12.1. Viewing User Information

To view a list of users and their statuses, access privileges, display names, and email addresses:


2. Click the User Management icon.

The Information tab appears in the management view.

Configuring User Settings

To change the settings of other users:

1. Log into RAID Configuration Tool as the administrator or super user.



4. Click the Information tab.

5. In the list of users, click the link of the user whose settings you want to change.

The Settings screen for the selected user appears.

6. Enter or change the settings for the user. • Enable/disable this user • Display name • Email • Privilege.


The administrator or super user can change another user’s password.



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5.12.2. Configuring Your Own User Settings

To change your own user settings:

1. Log into RAID Configuration Tool under your own user name.



4. Click the Settings tab in the management view.

5. Enter or change the display name or email address.


5.12.3. Changing Your Own Password

To set or change your own password:

1. Log into RAID Configuration Tool under your own user name.



4. Click the Password tab in the management view.

5. Enter the current password in the Old Password field.

6. If you do not have a password, leave this field blank.

7. Enter the new password in the New Password field.

8. Enter the new password in the Retype Password field.




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5.13. Creating Users

To create a user:




4. Click the Create tab in the management view.

5. Enter a user name in the User Name field.

6. Enter a password for this user in the New Password and Retype Password fields. A password is optional. If you do not assign a password, tell the user to leave the password field blank when logging into RAID Configuration Tool.

7. Enter a display name in the Display Name field. A display name is optional but recommended.

8. Enter an email address in the Email field.

9. Choose a privilege level from the Privilege drop-down menu. For definitions of each privilege level, see “List of User Privileges” below.

10. Select the Enabled check box to enable this user on this subsystem.


5.13.1. List of User Privileges

• View: Allows the user to see all statuses and settings but not to make any changes.

• Maintenance: Allows the user to perform maintenance tasks including rebuilding, PDM, Media Patrol, and redundancy check.

• Power: Allows the user to create (but not delete) disk arrays and logical drives, change the RAID level, change the stripe size, and change settings of components such as the disk arrays, logical drives, physical drives, and controller.

• Super: Allows the user full access to all functions including creating and deleting users and changing the settings of other users, as well as deleting disk arrays and logical drives. The default “administrator” account is a super user.



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5.13.2. Deleting Users

There is always at least one super user account. You cannot delete the user account you used to log in. To delete a user:




4. Click the Delete tab in the management view.

5. Select the check box to the left of the user you want to delete.


7. Click OK in the confirmation box.

5.14. Viewing Network Settings

To view the network settings for the Ethernet ports, including the port used for access to RAID Configuration Tool, click the Network Management icon under Administrative Tools. The information listed for each port includes: • If the port is enabled/disabled • If the link is up/down • IP type IPv4/IPv6 • IP address • Subnet mask • MAC address • Maximum port speed



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5.15. Software Management

The Software Management menu is used to manage settings for email, Web services, and SNMP settings. The email function is used for sending notifications of events. The Web service is used for the remote network connection to the RAID Configuration Tool management interface. This is also where you can export and import configuration script files and user database files.

5.15.1. Importing a Configuration Script

You can write a configuration script to automatically configure your subsystem. The script must be a plain, non-encrypted text file. You can import the script from the host PC and perform the configuration automatically.

Caution: Do NOT attempt to write or modify a configuration script until you receive

guidance from Technical Support. Importing a configuration script overwrites the current settings on your

subsystem.

Alternatively, you can save and export the configuration from one Network Video Recorder subsystem and then import it to other Network Video Recorder systems to automatically configure them. To import a configuration script:


2. Click the Software Management icon.

3. Click the Import tab in the Service Management menu.

4. Select Configuration Script from the Type drop-down menu.

5. Click the Choose File button and select the configuration script on the host PC.

The file will be listed in the Local File Name row of the menu.

6. Click the Submit button to continue.

The system verifies that the file is a valid configuration script and displays any errors or warnings.

7. Click the Next button.



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8. Click the OK button.

The configuration script is imported and applied automatically.

5.15.2. Exporting a Configuration Script

You can save and export the configuration from one subsystem, and then import it to other subsystems to automatically configure them. To export a configuration script:



3. Click the Export tab in the Service Management menu.

4. Select Configuration Script from the Type drop-down menu.

5. Click the Export button.

6. Select a location on the host PC for the downloaded file and save the file. The file is saved to your PC.

Caution: Do NOT attempt to write or modify a configuration script until you receive

guidance from Technical Support.

5.15.3. Saving a Service Report

A service report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting. To save a system configuration file:

1. Click the Subsystem icon (IP address and device name) in the tree view to open the Subsystem Information display.

2. Click the Save button in the Save System Service Report row of the information display. Information for the report is gathered and compiled. This action takes up to a few minutes, depending on the size of your RAID system.

3. Determine where you want to store the file on the host PC, then click the Save button in the pop-up menu.



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The report is saved to your host PC as a compressed HTML file.

4. Double-click the report to open it in your default browser.

The service report includes the following topics: • About – Report utility • BBM Info – Bad Block Manager • BGA Info – Status and settings • Buzzer Info • Controller Info • Disk Array Info • Disk Array Dump Info • Disk Array Verbose Info • Enclosure Info • Error Table Info • Event Info - NVRAM • Event Info - Runtime • Logdrv Info – Basic logical drive information • Logdrv Dump Info – Diagnostic information • Logdrv Verbose Info – Full logical drive information • Network Info – Virtual port • Phydrv Info – Basic physical drive information • Phydrv Verbose Info – Full physical drive • SWMGT Info – Software management • Service Setting – Email • Service Setting – Webserver • Spare Info – Basic spare drive information • Spare Dump Info – Diagnostic information • Spare Verbose Info – Full spare Drive information • Statistic Info • Subsysys info • User Info



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5.16. Email Service

The email service enables the RAID subsystem to send you email messages about events and status changes. By default, the email service is set to Automatic.

5.16.1. Stopping the Email Service

To stop the email service:



3. Click Email in Service List of the Service Management menu.

4. Click the Stop button under Service Status -- Email.

5. Click the OK button.

To start the email service after stopping it:




4. Click the Start button under Service Status -- Email.

5.16.2. Restarting the Email Service

To restart the email service:




4. Click the Restart button under Service Status -- Email.

5.16.3. Email Settings

To change the email service settings:




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4. Make changes to the settings as required:

Under Service Setting -- Email select a startup type: • Automatic: (Default) Starts and runs with the subsystem. • Manual: You start the service when you need it.

Under Email Server Settings • SMTP Server IP address • SMTP Authentication under Email Server Settings If you select “Yes”, the following values need to be entered. SMTP Authentication Username: Required if SMTP authentication is

enabled. SMTP Authentication Password: Required if SMTP authentication is

enabled.

Under Email Content Customization • Email Sender (From) Address: The sender’s name shown in notification

messages. • Email Subject: The subject line of the notification message.


5.16.4. Sending a Test Email Message

After the email settings are completed, you can send a test email. To send a test email message, complete the email settings as described above and select the Send A Test Email option check box, then click the Submit button. A test email message is sent to the address you specified.



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5.17. Performance Monitoring

Performance Monitoring displays real-time performance statistics for logical drives and physical drives. The vertical scale adjusts dynamically to accommodate the statistical data. Since performance is reported in real-time, to see data in the monitor, there must be I/O data activity taking place between the subsystem and the host.

To monitor performance:


2. Click the Performance Monitoring icon.

3. Click the Information tab for aggregated statistics, or select the Read/Write tab to view specific read and write performance information separately.

4. Under Logical Drive, select the metric you want to see from the Measurement drop-down menu.

Information • Bandwidth in MB/s • I/Os per second • Average latency in ms • Maximum latency in ms • Minimum latency in ms • Cache usage by % • Dirty cache usage by %

Read/Write • Read bandwidth • Write bandwidth • Maximum Write latency in ms • Maximum Read latency in ms • Minimum Write latency in ms • Minimum Read latency in ms • Average Write latency in ms • Average Read latency in ms • Write Reqs • Read Reqs



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5. Select the check boxes for the logical drives you want to see. • Total of all logical drives • Up to four devices

6. Under Physical Drive, select the metric you want to see from the Measurement drop-down menu.

Information • Bandwidth in MB/s • I/Os per second • Average latency in ms • Maximum latency in ms • Minimum latency in ms

Read/Write • Read bandwidth • Write bandwidth • Maximum Write latency in ms • Maximum Read latency in ms • Minimum Write latency in ms • Minimum Read latency in ms • Average Write latency in ms • Average Read latency in ms • Write Reqs • Read Reqs

7. Select the check boxes for the physical drives you want to see. • Total of all physical drives • Up to four devices • I/Os per second • Minimum Write latency in ms

Since the performance monitor is a real-time display, it does not accumulate information and there is no clear or save function. To save performance statistics for analysis or troubleshooting, save a service report. See “Saving a Service Report”.



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5.18. Controllers

Click a specific controller in the tree view to display information or statistics for that controller or change its settings. See the following sections. • “Viewing Controller Information” • “Viewing Controller Statistics” • “Controller Settings”

5.18.1. Viewing Controller Information

To view controller information:

1. Click the Controllers icon.

2. Click the icon of the specific controller for which you want to view information.

3. The Information tab displays the basic controller information. The controller information includes: • Controller ID • Alias • Operational Status • Cache Usage • Dirty Cache Usage • Part Number • Serial Number • Hardware Revision • WWN • Install Package Version • Install Package Build Date

4. Click the Advanced Information menu expander to view advanced information. The advanced controller information includes: • Memory Type • Memory Size • Flash Type • Flash Size • Preferred Cache Line Size • Cache Line Size



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• Coercion Enabled/Disabled* • Coercion Method* • SMART Log Enabled/Disabled* • Write Back Cache Flush Interval* • Enclosure Polling interval • Host Cache Flushing Enabled/Disabled* • Forced Read Ahead Enabled/Disabled* • Spin Down Type • HDD Power Levels* • HDD Idle Time* • HDD Standby Time* • HDD Stopped Time* • Physical Drive Temperature Threshold* • Physical Drive Critical Temperature Threshold* Items with an asterisk (*) are adjustable under Controller Settings.

5.18.2. Viewing Controller Statistics

To view controller statistics:


2. Click the icon of the specific controller for which you want to view statistics.

3. Click the menu expander located at the top of the Information display menu between the Information and Settings tabs to display the Statistics link.



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The controller statistics include: • Data Transferred • Read Data Transferred • Write Data Transferred • Errors • Non-Read/Write Errors • Read Errors • Write Errors • I/O Requests • Non-Read/Write IO Requests • Read IO Requests • Write I/O Requests • Statistics Start Time • Statistics Collection Time

5.18.3. Controller Settings

To configure the controller settings:


2. Click the icon of the specific controller you want to manage.

3. Click the Settings tab.

4. Make changes to the settings as required: • Enter, change, or delete the alias in the Alias field. • SMART Log: Select or clear the check box to enable or disable this

function. • SMART Polling Interval: Enter a value (1 to 1440 minutes) in the field. • Coercion: Select or clear the check box to enable or disable this

function. • Coercion Method: Select a method from the drop-down menu. GBTruncate 10GBTruncate GrpRounding TableRounding

• Write Back Cache Flush Interval: Enter a value (1 to 12 seconds) in the field.

• HDD Power Levels: Select time periods from the drop-down menus. Set the following for the period of time after an HDD has been idle.



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Power Saving Idle Time: Parks the read/write heads. Power Saving Standby Time: Lowers the disk rotation speed. Power Saving Stopped Time: Spins down the disk (stops rotation).

• Host Cache Flushing: Select or clear the check box to enable or disable this function.

• Forced Read Ahead (cache): Select or disable the check box to enable or disable this function.

• Physical Drive Temperature Threshold: Enter a temperature (50-55°C (122-131°F)) to trigger an event notice and email alert.

• Physical Drive Critical Temperature Threshold: Enter a temperature (58-65ºC (136-149°F)) to trigger system shutdown.




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5.19. Enclosures

The Enclosure menus are used to provide information for and monitor the status about the various components of the enclosure unit. Click a specific enclosure in the tree view or in the Enclosures list to display information or settings menus for that enclosure. See the following sections. • “Enclosure Information” • “Enclosure Temperature Sensor Settings” • “Buzzer Settings” • “Physical Drives”

5.19.1. Locating an Enclosure

To locate an enclosure in the list, click the Locate button. The LED indicators on the front panel of the enclosure will blink for one minute.

5.19.2. Enclosure Information

The Enclosure Information read-only display menu provides key real-time information about the current hardware status of the enclosure. Click the expander buttons to display the current conditions and status of the enclosure, power supplies, fans, temperature sensors, and voltage sensors. Move the cursor over the icons in the virtual enclosure displayed at the top of the menu to see the current status and relevant conditional statistics for the fans, power supplies, and temperature sensors.



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5.19.3. Enclosure Temperature Sensor Settings

The temperature threshold settings are used to send event notices when the internal temperature reaches a high level. To set the enclosure temperature thresholds, click the enclosure in the tree view, and then click the Settings tab to display the Enclosure Settings menu. There are two thresholds to configure. • Controller Warning Temperature Threshold [90-95°C (194-203ºF)]: If the

enclosure temperature reaches this threshold, a warning message is sent and an event is recorded in the event log.

• Controller Critical Temperature Threshold [100-105°C (212-221ºF)]: If the enclosure temperature reaches this threshold, a warning message is sent and an event recorded is recorded in the event log.

5.19.4. Buzzer Settings

The audible enclosure alarm buzzer can be enabled or disabled. To enable or disable the buzzer, click the enclosure in the tree view, then click the Buzzer menu expander, scroll to Settings and click the Enable Buzzer option check box. Then, click the Submit button.



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5.20. Physical Drives

The Physical Drives menus are used to view information and statistics about physical hard drives installed in the enclosure and to set the global settings for hard drives. To see the Physical Drives List, expand the individual Enclosure icon in the tree view to display the Physical Drives icon for the enclosure. To display the information for any populated slot, you can expand the Physical Drives icon in the tree view to display links to each slot, click the slot in Physical Drives List, or click the populated slot in the virtual enclosure displayed in the menu.

The information listed for individual physical drives includes:

Physical Drive Information • Physical Drive ID • Location [Enclosure # Slot #] • Alias • Physical Capacity



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• Configurable Capacity • Used Capacity • Block Size [Bytes] • Operational Status • Configuration Status • Model • Drive Interface • Serial Number • Firmware Version • Protocol Version • Visible To [Controller #]

Advanced Physical Drive Information • Write Cache [Enabled/Disabled] • Read Look Ahead Cache [Enabled/ Disabled] • SMART Feature Set • SMART Self Test • SMART Error Logging • Command Queuing Support • Command Queuing [Enabled/Disabled] • Queue Depth • Maximum Multiple DMA Mode Supported • Maximum Ultra DMA Mode Supported • DMA Mode • Drive Temperature [°C/°F] • Reference Drive Temperature • Power Saving Mode



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5.21. Disk Arrays and Logical Drives

Disk arrays and logical drives are created and managed using the Disk Arrays menu. Use the Array Configuration menu to view Disk Array List and to create and delete disk arrays in the enclosure. Expand Disk Arrays in the tree view to view menu links for existing arrays. Each array icon can be expanded again to see the Logical Drives icon, and Logical Drives can be expanded to see each logical drive icon. Use the top-level Disk Arrays menu to view the Disk Array List, to delete existing arrays, and to create new disk arrays using the Automatic, Express, or Advanced disk array creation menus. Note that there must be physical drives available in order to use any of the disk array creation menus. View information for existing disk arrays by clicking the icon in the tree view or the array name in Disk Array List. Each individual array menu is used to create and delete logical drives, to change settings (Alias and enable/disable PDM, Media Patrol, and Power Management) for the array, or to start background activities including PDM, rebuilding, and transition.



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The information in the Disk Array menu includes: • Disk Array ID [#] • Alias • Operational Status (see below) • Total Physical Capacity • Configurable Capacity • Free Capacity [Bytes] • Max Contiguous Free Capacity [Bytes] • Media Patrol [Enabled/Disabled] • PDM [Enabled/Disabled] • Power Management [Enabled/Disabled] • Number of Physical Drives • Number of Logical Drives • Available RAID Levels

Other lists in this menu: • Physical Drives in the Disk Array • Logical Drives in the Disk Array • Available Spare Drives to the Disk Array Disk Array Operational Status • OK: This is the normal state of a logical drive. When a logical drive is

functional, it is ready for immediate use. For RAID levels other than RAID 0, the logical drive has full redundancy.

• Critical / Degraded: This condition arises as a result of a physical drive failure. A degraded logical drive will still function and your data will still be available. However, the logical drive has lost redundancy (fault tolerance). You must determine the cause of the problem and correct it.

• Rebuilding: This condition is temporary. When a physical drive has been replaced, the logical drive automatically begins rebuilding in order to restore redundancy (fault tolerance). When a logical drive is rebuilding, it will function and your data will be available. However, access will be slower due to the rebuilding operation.



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5.21.1. Logical Drive Management

Logical drives are made from disk arrays. In the tree view, you can see a graphical representation of the logical drives that belong to each array. Logical Drive List can be accessed in the tree view by expanding Disk Arrays and clicking the Logical Drives icon for any existing disk array, or simply clicking the Logical Drive Summary icon for the Subsystem. Click any logical drive (LD) in the list to view information and statistics, to change settings (Alias, Read Policy, and Write Policy), to start background activities (initialization, redundancy check), or to view Check Table for the LD.

The information displayed in the menu includes: • Logical Drive ID • Alias • Raid Level • Operational Status • Capacity • Physical Capacity • Number of Axles [#] • Number of Used Physical Drives [#] • Stripe Size • Sector Size [Bytes] • Disk Array ID • Read Policy • Write Policy • Current Write Policy • Serial Number • WWN • Synchronized [Yes/No] • Tolerable Number of Dead Drives Per Axle • Parity Pace • Codec Scheme



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5.22. Spare Drives

When a physical drive in a disk array fails and a spare drive of the same type with adequate capacity is available, the disk array will begin to be rebuilt automatically using the spare drive. In the tree view, click the Spare Drive icon to see Spare Drives List or to create or delete an existing spare drive. Click any spare drive in the list to view information about the drive.

The spare drive information includes: • Spare Drive ID • Physical Drive ID • Spare Type • Revertible Spare [Yes/No] • Operational Status • Spare Check Status • Physical Capacity • Block Size • Drive Interface • Model • Location • Configuration Status • Serial Number • Firmware Version

5.22.1. Running a Spare Check

A spare check verifies the operational status of your spare drives. You can also schedule a spare check. To check a spare drive:

1. Click the Spare Drives icon.

2. Click the Spare Check tab.

3. From the Physical Drive drop-down menu, choose the spare drive you want to check. Or select All to check all the spare drives at the same time.


The results of the spare check appear under Spare Check Status in the Information tab. “Healthy” means normal condition.



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5.23. Logical Drive Summary

The logical drive summary displays a list of all logical drives in the subsystem. This list does not arrange the logical drives under the disk array to which they belong nor under the enclosure in which they are located. The menu functions in the same way as the Logical Drives menu discussed in “5.21.1 Logical Drive Management”.



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6. System Expansion

6.1. Adding a Network Video Recorder

When adding a new Network Video Recorder to a system that is already in operation, configure the initial settings while referring to the NVMS Standard Edition Installation Manual. However, if the Network Video Recorder to be newly added is to be set to the master, change the Network Video Recorder set as the master to a slave. For how to change a Network Video Recorder to a slave, refer to the NVMS Standard Edition Administrator Manual.



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7. Event Notifications

7.1. Hardware Events

When there is a change to the fan, RAID, or other hardware status, you can check that event. Hardware events can be checked in the Windows event logs or RAID Configuration Tool. The Windows event logs are displayed by starting Event Viewer and then selecting [Windows Logs] – [Application] in the Event Viewer (Local) tree. For the procedure to display events in RAID Configuration Tool, refer to “5.10 Event Logs."

7.1.1. Hardware Event List

This section describes the events displayed as hardware events.

Caution: The displayed event ID and severity differ between the Windows event logs

and RAID Configuration Tool.

REDUNDANCY CHECK Windows Event Log RAID Configuration Tool

Description Event ID Severity Event ID Severity

1536 Information 0x00030000 Information Redundancy check is started

1537 Information 0x00030001 Information Redundancy check is completed

1538 Information 0x00030002 Information Redundancy check is paused

1539 Information 0x00030003 Information Redundancy check is resumed

1540 Information 0x00030004 Information Redundancy check is stopped

1542 Error 0x00030006 Critical Redundancy check is aborted due to

an internal error

1543 Error 0x00030007 Major Redundancy check encountered

inconsistent block(s)

1546 Information 0x0003000a Information Redundancy check task is stopped

internally



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CONTROLLER Windows Event Log RAID Configuration Tool

Description Event ID Severity Event ID Severity

2050 Information 0x00040002 Information Event log buffer is cleared in RAM

2051 Information 0x00040003 Information Event log buffer is cleared in NVRAM

2053 Information 0x00040005 Information The system is started

2054 Information 0x00040006 Information The system is stopped

2055 Information 0x00040007 Information The controller parameter(s) are changed

by user

2114 Information 0x00040042 Information USB flash drive inserted

2115 Information 0x00040043 Information USB flash drive removed

2116 Information 0x00040044 Information OPAS started

2117 Information 0x00040045 Information OPAS finished

2118 Information 0x00040046 Information OPAS error

2119 Information 0x00040047 Information OPAS ended without confirmation of

OPAS plan

2120 Information 0x00040048 Information OPAS ended because USB flash drive

had less than 50MB free space

COOLING DEVICE

Windows Event Log RAID Configuration Tool Description Event ID Severity Event ID Severity

2562 Information 0x00050002 Information Fan speed is increased

2563 Information 0x00050003 Information Fan speed is decreased

2564 Error 0x00050004 Minor Fan is malfunction or speed abnormal

2567 Information 0x00050007 Information Fan is functioning normally

2568 Warning 0x00050008 Warning Fan is NOT installed

FRONT END CONTROLLER (iSCSI/FC/SCSI)


3589 Warning 0x00070005 Warning Host interface controller has received

"abort task" command



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LOGICAL DRIVE INITIALIZATION


4096 Information 0x00080000 Information Logical drive initialization has started

4097 Information 0x00080001 Information Logical drive initialization has completed

4098 Information 0x00080002 Information Logical drive initialization has paused

4099 Information 0x00080003 Information Logical drive initialization has resumed

4100 Information 0x00080004 Information Logical drive initialization has stopped

4101 Warning 0x00080005 Warning Logical drive initialization marks the

logical drive offline

4102 Warning 0x00080006 Warning Logical drive initialization is aborted due

to an internal error

4103 Information 0x00080007 Information Quick Logical drive initialization has

started


completed


paused

4106 Information 0x0008000a Information Quick Logical drive initialization has

resumed

4107 Information 0x0008000b Information Quick Logical drive initialization has

stopped

4108 Warning 0x0008000c Warning Quick Logical drive initialization marks

the logical drive offline

4109 Warning 0x0008000d Warning Quick Logical drive initialization is

aborted due to an internal error

4110 Information 0x0008000e Information Logical drive initialization is queued

4111 Information 0x0008000f Information Quick Logical drive initialization is

queued

LOGICAL DRIVE


4608 Information 0x00090000 Information A new logical drive has been created

4609 Information 0x00090001 Information Logical drive has been deleted

4610 Information 0x00090002 Information Logical drive has been placed online



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4611 Error 0x00090003 Minor Logical drive has been placed offline.

Possible data loss

4612 Error 0x00090004 Minor Logical drive has been set to critical

4613 Information 0x00090005 Information Logical drive axle has been placed online

4614 Information 0x00090006 Information Rebuild marks the logical drive

synchronized upon rebuild completion

4615 Information 0x00090007 Information Logical drive settings has been changed

through a user command

4620 Error 0x0009000c Minor Logical drive has been set to degrade

MDD


5120 Warning 0x000a0000 Warning DDF write failed on disk array

MEDIA PATROL


5632 Information 0x000b0000 Information Media Patrol is started

5633 Information 0x000b0001 Information Media Patrol is completed

5634 Information 0x000b0002 Information Media Patrol is paused

5635 Information 0x000b0003 Information Media Patrol is resumed

5636 Information 0x000b0004 Information Media Patrol is stopped

5638 Error 0x000b0006 Critical Media Patrol is aborted due to an

internal error

5640 Information 0x000b0008 Information Media Patrol is stopped internally

PHYSICAL DISK


6656 Information 0x000d0000 Information Physical disk is marked online

6658 Error 0x000d0002 Major Physical disk is marked as DEAD

6659 Information 0x000d0003 Information Physical disk has been reset

6660 Information 0x000d0004 Information Physical disk is assigned as a global

spare

6661 Information 0x000d0005 Information Global spare has been deleted



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6663 Information 0x000d0007 Information Physical disk is assigned as a

dedicated spare

6664 Information 0x000d0008 Information Dedicated spare has been deleted

6666 Information 0x000d000a Information Physical disk has been inserted

6667 Warning 0x000d000b Warning Physical disk has been removed

6671 Error 0x000d000f Minor Bad sector is found on physical disk

6673 Error 0x000d0011 Minor Command times out on physical disk

6675 Warning 0x000d0013 Warning Previously configured disk is no longer

found

6677 Warning 0x000d0015 Warning A physical disk has encountered PFA

condition

6678 Warning 0x000d0016 Warning A configured dead physical disk has

been inserted

6679 Information 0x000d0017 Information A physical disk page 0 settings has

changed

6680 Information 0x000d0018 Information Physical disk page 1 (SATA related)

settings have changed

6682 Error 0x000d001a Major Physical disk is marked as DEAD due

to removal

6685 Error 0x000d001d Major Physical disk is marked as DEAD due

to forced offline state

6695 Error 0x000d0027 Major Physical disk has been marked

offline/dead due to repeated command

timeouts

6697 Error 0x000d0029 Major Physical disk has exceeded the

medium error threshold and has been

marked offline/dead

6702 Information 0x000d002E Information Physical drive slow response

6713 Warning 0x000d0039 Warning Firmware detects physical drive

temperature is over temperature

threshold

6714 Information 0x000d003A Information Firmware detects physical drive

temperature returned to normal

6715 Warning 0x000d003B Warning Firmware detects physical drive

temperature is over higher critical

temperature threshold



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6716 Warning 0x000d003C Warning Firmware detects physical drive

temperature is over lower critical

temperature threshold

POWER SUPPLY UNIT


7184 Error 0x000e0010 Critical PSU 12V power is out of the threshold

range

7185 Error 0x000e0011 Critical PSU 5V power is out of the threshold

range

7186 Error 0x000e0012 Critical PSU 3.3V power is out of the threshold

range

7187 Information 0x000e0013 Information PSU 3.3V power is within the normal

range

7188 Information 0x000e0014 Information PSU 5V power is within the normal

range

7189 Information 0x000e0015 Information PSU 12V power is within the normal

range

7197 Error 0x000e001D Critical PSU 1V power is out of the normal

range

7198 Information 0x000e001E Information PSU 1V power is within the normal

range

REBUILD


7680 Information 0x000f0000 Information Rebuild is started

7681 Information 0x000f0001 Information Rebuild is completed

7682 Information 0x000f0002 Information Rebuild is paused

7683 Information 0x000f0003 Information Rebuild is resumed

7684 Information 0x000f0004 Information Rebuild is stopped

7687 Warning 0x000f0007 Warning Rebuild is aborted

7690 Information 0x000f000a Information Transition is started

7691 Information 0x000f000b Information Transition is completed

7692 Information 0x000f000c Information Transition is paused



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7693 Information 0x000f000d Information Transition is resumed

7694 Information 0x000f000e Information Transition is stopped

7695 Information 0x000f000f Information Transition is switched to rebuild

7697 Warning 0x000f0011 Warning Rebuild stopped internally

7700 Warning 0x000f0014 Warning Auto transition cannot be started due

to a mismatch media type of drive or

a configured PD or other illegitimate

condition

S.M.A.R.T


8192 Error 0x00100000 Minor SMART error is received

SUBSYSTEM


8714 Information 0x0011000a Information Subsystem parameter(s) are changed

by user

8736 Error 0x00110020 Fatal Enclosure only N-1 PSU left now

SYNCHRONIZATION


9216 Information 0x00120000 Information Synchronization is started

9217 Information 0x00120001 Information Synchronization is completed

9218 Information 0x00120002 Information Synchronization is paused

9219 Information 0x00120003 Information Synchronization is resumed

9220 Information 0x00120004 Information Synchronization is stopped

9221 Warning 0x00120005 Warning Synchronization is aborted due to an

internal error

9224 Information 0x00120008 Information Synchronization is stopped internally



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DISK ARRAY


9728 Information 0x00130000 Information New disk array has been created

9729 Information 0x00130001 Information Disk array has been deleted

9732 Information 0x00130004 Information Disk array settings have been changed

9734 Warning 0x00130006 Warning The array is incomplete. One or more

physical drives are missing

9735 Information 0x00130007 Information The incomplete array was accepted

PREDICTIVE DATA MIGRATION


13824 Information 0x001b0000 Information PDM is started

13825 Information 0x001b0001 Information PDM is completed

13826 Information 0x001b0002 Information PDM is paused

13827 Information 0x001b0003 Information PDM is resumed

13828 Warning 0x001b0004 Warning PDM is stopped

13833 Information 0x001b0009 Information PDM is switched to rebuild

13836 Warning 0x001b000c Warning Auto PDM cannot be started due to

mismatch media type of drive or

illegitimate condition

SPARE CHECK


14848 Information 0x001d0000 Information Spare check started on the given spare

drive

14849 Information 0x001d0001 Information Spare check completed successfully on

the given spare drive

14850 Information 0x001d0002 Information Spare check failed on the given spare

drive



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TEMPERATURE


15361 Error 0x001e0001 Critical Enclosure temperature is above the

critical threshold

15362 Warning 0x001e0002 Warning Enclosure temperature is above the

warning threshold

15363 Information 0x001e0003 Information Enclosure temperature is within the

normal range

15367 Error 0x001e0007 Critical Shut down PSUs due to enclosure or

controller temperature over threshold

LUN_COPY


17920 Information 0x00230000 Information Source and target association created

for logical drive copy operation

17921 Information 0x00230001 Information Logical drive copy operation started

17922 Information 0x00230002 Information Logical drive copy operation queued

17923 Warning 0x00230003 Warning Logical drive copy operation failed

17924 Information 0x00230004 Information Logical drive copy operation stopped

by user

17925 Information 0x00230005 Information Logical drive copy operation paused by

user

17926 Information 0x00230006 Information Logical drive copy operation resumed

by user

17927 Information 0x00230007 Information Source and target logical drive

association has been removed

17928 Error 0x00230008 Major Logical drive copy operation in Disjoint

state

17929 Error 0x00230009 Major Logical drive copy operation in

Incoherent state

17930 Information 0x0023000a Information Logical drive copy operation completed



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7.2. Buzzer

When the Network Video Recorder makes buzzing sound, please stop it manually by following the steps below. 1. Start RAID Configuration Tool and log in 2. Click alarm button

3. Click Mute button



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8. Other Settings

8.1. SNMP

If SNMP is enabled, you can monitor the status of this unit from SNMP Manager on the PC for surveillance.

8.1.1. Settings on This Unit

This section describes how to configure the settings of the SNMP agent.


2. Click [Control Panel] – [System and Security] – [Administrative Tools].

3. Double-click [Services].

4. Double-click [SNMP Service].

5. Click the [Security] tab.

6. Click the [Add...] button in Accepted community names.

7. Set Community rights and Community name, and then click the [Add] button.



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The new community is added.

Caution: By default, “public" is set. If you will not use this value, click [Remove] to

remove it from the list.

8. Select [Accept SNMP packets from these hosts] and then click the [Add…] button.

9. Enter the IP address of the PC with SNMP Manager installed and then click the [Add] button.

10. When the trap settings will be configured, configure the settings in steps 11 to 14 below. If they will not be configured, go to step 15.

11. Click the [Traps] tab.

12. Enter the community to be monitored in [Community name] and then click the [Add to list] button.

The community is added to the list.

Caution: By default, “public" is set. If you will not use this value, click [Remove from

list] to remove it from the list.



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13. Click the [Add…] button.

14. Enter the IP address of the trap destination and then click the [Add] button.


8.1.2. SNMP Manager Settings

To monitor this unit with SNMP Manager, you need to register the MIB information to SNMP Manager. Use the MIB information by copying it from inside this unit.

1. Connect the USB flash memory device to the unit.

2. Double-click the computer icon on the desktop.

Explorer appears.

3. Double-click [OS(C:)] - [PromiseApp] - [docs] – [SNMP and Events] – [MIBs].

4. Copy the following two MIB files to the USB flash memory device. IF-MIB.mib Raidv4.mib

5. Register these two MIB files to the SNMP Manager being used.

6. Configure the surveillance settings in SNMP Manager.

Note: For the setting procedure, refer to the manual of SNMP Manager.



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8.2. UPS

With the default settings of this unit, when you connect the power plug to an outlet, the state when the power was disconnected is restored. For example, if the power of the Network Video Recorder was on when the power was disconnected, the state becomes the powered-on state when the power plug is connected to the outlet. When a UPS will be used, the state when the power plug is connected to an outlet may need to be changed to the always-on state. In that case, change the setting as described in the following procedure.

1. Turn on the power.

2. When the following appears at the bottom of the screen, press the F2 key.

Press <Space> to continue

3. Enter “VessApp” with the keyboard.

4. Go to the [Advanced] tab.

5. Select [Chipset Configuration] and then press the Enter key.

6. Select [Restore on AC/Power Loss] and then press the Enter key.

7. Select [Power On] and then press the Enter key.

8. Press the Esc key.

9. Go to the [Exit] tab.

10. Select [Save Changes and Exit] and then press the Enter key.

11. Select [Yes] and then press the Enter key.

The unit reboots.



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8.3. External Storage

This section describes how to set external storage using iSCSI. When you connect external storage with iSCSI, the disk in the external storage is recognized as a disk of the unit. If you create a simple volume in the recognized disk, it will be recognized as a drive.

Caution: An IP address needs to be set for the external storage in advance. Do not set the same IP address for multiple devices. Correct setting will

become impossible. The IP address of the external storage needs to be set to one that is in the

same segment as LAN port 1 or LAN port 2 of this unit.

8.3.1. External Storage Connection

1. Click the Start button ( ) on the left side of the taskbar.

The Start menu appears.

2. Click [Control Panel] in the Start menu.

The control panel appears.

3. Click [System and Security] – [Administrative Tools] – [iSCSI Initiator].

Note: When [iSCSI Initiator] is clicked for the first time, the following dialog box

appears. Click [Yes].

4. Enter the IP address of the external storage device for the target on the Targets tab and then click the [Quick Connect…] button.

When setting is complete, the following dialog box appears.



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5. Click the [Done] button.

8.3.2. Creating Simple Volumes

For how to create simple volumes, refer to the NVMS Standard Edition Installation Manual.



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8.4. Teaming

Teaming is technology to combine two network adapters in the Network Video Recorder into one virtual network adapter.

8.4.1. Teaming Settings

Caution: Before you begin configuring the settings, check that network cables are

inserted into port 1 and port 2.


2. Click [All Programs] - [Realtek] - [Realtek Ethernet Diagnostic Utility].

Realtek - Ethernet Diagnostic Utility appears.

3. Click [Realtek PCI GBE Family Controller #2] - [Teaming].

4. Click the [Create Team] button.

The Create Team screen appears.



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5. Enter “Team1” in [Team Name].

6. Select the teaming mode in [Settings].

The following explains each mode.

(1) Fast/Giga EtherChannel (FEC/GEC) This mode requires a switch that supports FEC/GEC. It is a trunking technology developed mainly to aggregate bandwidth between switches working in Fast Ethernet. Multiple switch ports can be grouped together to provide extra bandwidth. These aggregated ports together are called Fast EtherChannel.

(2) Link Aggregation \ LACP (802.3ad) This mode requires a switch that supports LACP. LACP is similar to FEC/GEC but it does not set which ports are used for teaming. LACP negotiates with the switch to determine the ports that will make up the team.

7. Select the [Realtek PCle GBE Family Controller] and [Realtek PCle GBE Family Controller#2] check boxes.


9. Check that there is [Realtek Virtual Miniport Driver for Teaming (NDIS 6.20)].



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8.4.2. Removing Teaming Settings

Perform the following procedure to remove the configured settings.


2. Click [All Programs] - [Realtek] - [Realtek Ethernet Diagnostic Utility]. Realtek - Ethernet Diagnostic Utility appears.

3. Click [Team 1] - [Virtual Adapters].

4. Click the [Remove] button.



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9. Troubleshooting

9.1. Startup Is Disabled

Turn the power of this unit

off and on again.

Is the symptom

improved?

Start

End

Yes

No

Execute the recovery

installation. (Refer to 3.5

Recovery Installation.)

Is the Windows startup

screen displayed?

Is the symptom

improved? End

Yes

No

Contact your dealer

Contact your dealer No

Yes



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9.2. Warning Appears during Startup

If the following screen is displayed, the USB flash memory is connected to this unit. Remove the USB flash memory and restart this unit.

BOOTMGR is missing

press Ctrl+Alt+Del to restart

9.3. Message Appears during Startup

If the following message enclosed with rectangle box is displayed, contact your dealer.

Copyright (C) 2013 American Megatrends, Inc.

BIOS Date: 08/16/2016 15:00:26

GP1608-02 UEFI P1.00

Press F2 or DEL to run Setup.

Press F11 for Boot Menu.

UEFI Defaults have been loaded

Press F2 or DEL to Run Setup

Press F1 to Continue

Copyright (C) 2013 American Megatrends, Inc.

BIOS Date: 05/23/2016 12:14:58

Press <CTRL + P> to Enter MEBX setup menu

C236 WSI UEFI L1.09C

CMOS Date / Time Not Set

Press F2 or DEL to Run Setup

Press F1 to Continue



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9.4. Error during Operation

If an error occurred during the operation of this unit, the error location is indicated by the LED indication. You can check LED on the front panel of this unit.

LED indication (RAID)

RAID HDD

1-8

SYS-

TEM State Reference section

—*1 Not it —*1 HDD is in the state of connection

failure.

“9.5 HDD Is Defective

or in the State of

Connection Failure”

Lit in

orange

Lit in red —*1 One HDD is defective or in the state

of connection failure. System is

functioning normally.

“9.6 One HDD Is

Defective or in the

State of Connection

Failure (System is

functioning)”

Lit in

orange

Lit in

orange*3

and lit in

red*4

Lit in

red

HDD whose LED is lit in orange is

being rebuilt. HDD whose LED is lit in

red is defective or in the state of

connection failure.

“9.6 One HDD Is

Defective or in the

State of Connection

Failure (System is

functioning)”

Lit in

green

Lit in

red*2 —*1 Rebuilding for the hot spare

replacement has been completed. It

is required to replace the defective

HDD (refer to the NVMS Standard

Edition Installation Manual) and to set

the hot spare again.

“9.6 One HDD Is

Defective or in the

State of Connection

Failure (System is

functioning)”

Lit in

red

Lit in

red*4

Lit in

red

One or more HDDs are defective or in

the state of connection failure.

System is not functioning normally.

“9.5 HDD Is Defective

or in the State of

Connection Failure”

*1: — is arbitrary. *2: One HDD LED is lit in red. *3: One LED is lit in orange. *4: One or multiple HDD LEDs are lit in red.



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FAN and System

SYSTEM FAN State Reference section

Lit in red Lit in red The system fan is defective. Contact your dealer

Lit in red Lit in orange The CPU fan is defective. Contact your dealer

Blinks in

red

Lit in red HDD has overheated due

to the defective system

fan.

Contact your dealer

Blinks in

red

Lit in green HDD has overheated. Improve the ambient

temperature and air flow.

Lit in red Lit in green Internal portion

has overheated.

Improve the ambient

temperature and air flow.

Power failure has

occurred.

Replace the power supply.

Contact your dealer

Note: You can check the details on the error indicated by the LED indication using

RAID Configuration Tool. For details, refer to “9.8.4 Checking the Details of Error”.



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9.5. HDD Is Defective or in the State of Connection Failure

Remove and install HDD.

(Refer to the NVMS Standard

Edition Installation Manual.)

Start

End

Replace HDD.



Check HDD LED. End

Not lit

Lit in green

Check HDD LED. Contact your dealer

Not lit

Lit in green



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9.6. One HDD Is Defective or in the State of Connection Failure (System is functioning)

If a failure of one HDD occurs, the rebuilding is started automatically using HDD for hot spare.

Steps Contents RAID LED HDD LED

1 If a failure of HDD occurs, the rebuilding is started

automatically.

Lit in orange Lilt in orange

2 When the rebuilding of HDD for hot spare has been

completed, RAID LED and HDD for hot spare change to

green.

Lit in green Lit in green

Note: As for the approximate time required for rebuilding, refer to “9.9 RAID”.

Replace HDD.



Start

End End

Check HDD LED.

Create the hot spare.

(Refer to 9.8.1 Creating the

Hot Spare.)

Not lit

Lit in orange



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After replacing with the new HDD, set the defective HDD to the new hot spare again.

Steps Contents HDD LED

1 Replace the defective HDD (HDD LED is lit in red) with the new HDD. Lit in red

2 Set the new hot spare. Not lit

3 Check that HDD LED is lit in green. Lit in green

In the case that the hot spare is not set

Steps Contents RAID LED HDD LED

1 Replace the defective HDD (HDD LED is lit in red)

with the new HDD. (Refer to the NVMS Standard

Edition Installation Manual)

Lit in orange Lit in red

When the replacement of HDD has been completed,

the rebuilding is started automatically.

Lit in orange Lit in orange

2 When RAID LED and HDD LED changed to green, the

rebuilding is completed.

Lit in green Lit in green

Note: As for the approximate time required for rebuilding, refer to “9.9 RAID”.



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9.7. One or More HDDs Are Defective or in the State of Connection Failure (System is not functioning)

Steps Contents RAID LED HDD LED HDD LED

1 Replace the defective HDD (HDD LED is lit in

red) with the new HDD. (Refer to the NVMS

Standard Edition Installation Manual)

Lit in red Lit in red Lit in

green

2 After replacing HDD, delete the current RAID

configuration and reconfigure RAID.

For how to delete the RAID configuration, refer

to “9.8.2 Deleting RAID”, and for the procedure

of reconfiguring RAID, refer to “9.8.3

Reconfiguring RAID”.

Lit in red Not lit Lit in

green

3 After reconfiguring RAID, RAID LED and

HDD LED are lit in green.

Lit in green Lit in green Lit in

green

Replace HDD.



Start

Delete RAID.

(Refer to 9.8.2 Deleting

RAID.)

Reconfigure RAID.

(Refer to 9.8.3 Reconfiguring

RAID.)



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9.8. Operation of RAID Configuration Tool

9.8.1. Creating the Hot Spare


Note: For the login procedure, refer to the NVMS Standard Edition Installation

Manual.

2. Open the tree of [Home] - [Subsystems] ‒ [localhost] on the RAID Configuration Tool screen, and then click [Spare Drives]

3. Click the [Create] tab.

4. Click ID in Available of Physical Drives, and then click the [>>] button.

5. Click the [Update] button.

6. Check that “#1” is added to the table of New Hot Spare Drives. The [Submit] button is displayed at the bottom of the screen.

7. Click the [Submit] button.

When the creation of hot spare was successful, Spare 0 of ID is added to the Spare Drive List.



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9.8.2. Deleting RAID

1. Log in to RAID Configuration.


Manual.

2. Open the tree of [Home] - [Subsystems] ‒ [localhost] on the RAID Configuration Tool screen, and then click [Disk Arrays].

3. Click the [Delete] tab.

4. Place a check mark in all lines of the table.

5. Click the [Submit] button.

6. Type “CONFIRM”, and then click the [OK] button.

When the deletion of RAID volume was successful, “Selected disk array(s) was deleted successfully” is displayed.

7. Open the tree of [Home] - [Subsystems] ‒ [localhost] on the RAID Configuration Tool screen, and then click [Spare Drives].

8. Click the [Delete] tab.

9. Place a check mark in all lines of the table.



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10. Type “CONFIRM”, and then click the [OK] button.

When the deletion of Hot Spare volume was successful, “Spare Drives were deleted successfully” is displayed.

9.8.3. Reconfiguring RAID



Manual.

2. Open the tree of [Home] - [Subsystems] ‒ [localhost] on the RAID Configuration Tool screen, and then click [Disk Arrays].

3. Click the [Create] tab.

4. Click [Automatic Configuration], and then click [Next ->].



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5. Check that the number in Number of Physical Drivers in Disk Array 1 ‒ Information is one less than the number of HDD installed in this unit, and that #1 exists in Disk Array 1 ‒ Logical drives and Spare Drives respectively. Then click the [Submit] button.

The RAID volume was created. When the RAID volume was created correctly, it is displayed in the D drive as a new disk.

Note: If it was not created correctly, HDD might not have been installed properly. After

turning off the power of this unit, check the installation of HDD.

9.8.4. Checking the Details of Error



Manual.

2. Open the tree of [Home] - [Subsystems] ‒ [localhost]- [Enclosures] on the RAID Configuration Tool screen, and then click [Enclosure 1].

3. Check the status of temperature, fan and power supply in the [Information] tab.



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9.9. RAID

9.9.1. RAID Trouble

Contents Solutions

System has been shut down during re-

building.

After the power is turned on again, the

rebuilding is automatically restarted.

System has been shut down while RAID

was in the degraded state.

Even in the degraded state, the system can be

started by turning on the power again.

System has been shut down when the

defective HDD was removed while RAID

was in the degraded state.

Even if the defective HDD is removed, the

system can be started by turning on the

power again.

System has been shut down and the

defective HDD was replaced with the new

HDD while RAID was in the degraded state.

System can be started by turning on the power

again. Also, the rebuilding is automatically

restarted after startup.

A critical problem occurred in the state that

fail-tolerant RAID was configured, and

RAID LED is lit in red.

Even if fail-tolerant RAID 1, RAID1+0, RAID 5

and RAID 6 were configured, when the

defective HDD was left without being replaced

in the degraded state, multiple HDDs may be

damaged at the same time, disabling

continuous operation. When RAID LED is lit in

orange and RAID becomes degraded state,

immediately replace the defective HDD. (Refer

to the NVMS Standard Edition Installation

Manual.)



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9.9.2. RAID Configuration

The configurable RAID varies depending on the number of the inserted HDD. The configurable RAID level is described below. • HDD×1: No RAID*1 • HDD×2: RAID 0*1/No RAID/RAID 1 • HDD×3: RAID 5*1/No RAID • HDD×4: RAID 5*1/No RAID/RAID 1 + 0/RAID 5 + Hot Spare/RAID 6 • HDD×5: RAID 5*1/No RAID/RAID 5 + Hot Spare/RAID 6 • HDD×6: RAID 5*1/No RAID/RAID 1 + 0/RAID 5 + Hot Spare/RAID 6 *1: Default setting

9.9.3. Time Required for Rebuild

Rebuild: A maximum of 23.5 hours However, this value applies only under the following conditions. • HDD model: Seagate ST4000NM0033 • Number of HDD: 5 • RAID level: 5 • RAID read/write access: None



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10. Miscellaneous Information

10.1. Third Party Software Terms and Conditions

This product uses third party software for which specific terms and conditions may apply. The details are given below. ======================================================================

7-Zip source code

~~~~~~~~~~~~~~~~~

License for use and distribution

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

7-Zip Copyright (C) 1999-2015 Igor Pavlov.

Licenses for files are:

1) CPP/7zip/Compress/Rar* files: GNU LGPL + unRAR restriction

2) All other files: GNU LGPL

The GNU LGPL + unRAR restriction means that you must follow both

GNU LGPL rules and unRAR restriction rules.

GNU LGPL information

--------------------

This library is free software; you can redistribute it and/or modify it under the terms of the GNU

Lesser General Public License as published by the Free Software Foundation; either version

2.1 of the License, or (at your option) any later version.

This library is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY;

without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR

PURPOSE. See the GNU Lesser General Public License for more details.

You should have received a copy of the GNU Lesser General Public License along with this

library; if not, write to the Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston,



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MA 02111-1307 USA

unRAR restriction

-----------------

The decompression engine for RAR archives was developed using source code of unRAR

program.

All copyrights to original unRAR code are owned by Alexander Roshal.

The license for original unRAR code has the following restriction:

The unRAR sources cannot be used to re-create the RAR compression algorithm, which is

proprietary. Distribution of modified unRAR sources in separate form or as a part of other

software is permitted, provided that it is clearly stated in the documentation and source

comments that the code may not be used to develop a RAR (WinRAR) compatible archiver.

--

Igor Pavlov

======================================================================

GNU LESSER GENERAL PUBLIC LICENSE

Version 2.1, February 1999

Copyright (C) 1991, 1999 Free Software Foundation, Inc.

59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

Everyone is permitted to copy and distribute verbatim copies of this license document, but

changing it is not allowed.

[This is the first released version of the Lesser GPL. It also counts as the successor of the

GNU Library Public License, version 2, hence the version number 2.1.]

Preamble

The licenses for most software are designed to take away your freedom to share and change it.

By contrast, the GNU General Public Licenses are intended to guarantee your freedom to

share and change free software--to make sure the software is free for all its users.



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This license, the Lesser General Public License, applies to some specially designated

software packages--typically libraries--of the Free Software Foundation and other authors who

decide to use it. You can use it too, but we suggest you first think carefully about whether this

license or the ordinary General Public License is the better strategy to use in any particular

case, based on the explanations below.

When we speak of free software, we are referring to freedom of use, not price. Our General

Public Licenses are designed to make sure that you have the freedom to distribute copies of

free software (and charge for this service if you wish); that you receive source code or can get

it if you want it; that you can change the software and use pieces of it in new free programs;

and that you are informed that you can do these things.

To protect your rights, we need to make restrictions that forbid distributors to deny you these

rights or to ask you to surrender these rights. These restrictions translate to certain

responsibilities for you if you distribute copies of the library or if you modify it.

For example, if you distribute copies of the library, whether gratis or for a fee, you must give

the recipients all the rights that we gave you. You must make sure that they, too, receive or can

get the source code. If you link other code with the library, you must provide complete object

files to the recipients, so that they can relink them with the library after making changes to the

library and recompiling it. And you must show them these terms so they know their rights.

We protect your rights with a two-step method: (1) we copyright the library, and (2) we offer

you this license, which gives you legal permission to copy, distribute and/or modify the library.

To protect each distributor, we want to make it very clear that there is no warranty for the free

library. Also, if the library is modified by someone else and passed on, the recipients should

know that what they have is not the original version, so that the original author's reputation will

not be affected by problems that might be introduced by others.

Finally, software patents pose a constant threat to the existence of any free program. We wish

to make sure that a company cannot effectively restrict the users of a free program by

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That's all there is to it!

Sony Network Video Recorder Standard HAW-SIBU Revision 1.3.1


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Revision History

Date Revision Description

2016/12/19 1.0.0 First edition.

2017/5/30 1.1.0 Added the following chapters.

- 4. Updating

- 5. RAID Configuration Tool

- 6. System Expansion

- 7. Event Notifications

- 8. Other Settings - 9. Troubleshooting

2017/11/14 1.2.0 Updated the steps in 2.3.3.Creating a System Image

2018/6/24 1.3.1 Updated the steps in 2.2.2. Creating a Virtual Hard Disk (VHD)

Added 7.2. Buzzer

Revised section 4.1 Updating

Sony Network Video Recorder Standard HAW-SIBU Revision 1.3.1

Disclaimer This document, in whole or in part, may not be reproduced or transferred for any

purpose without prior written approval from Sony Corporation. Sony Corporation reserves the right to make any modification to this document or the

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