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Tech Tips from the Trenches CBA Small Firm Practice Management Section February 25, 2014 Facilitated by: Coach Doug Brown www.coachdougbrown.com 1

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Tech Tips from the Trenches. CBA Small Firm Practice Management Section February 25, 2014 Facilitated by: Coach Doug Brown www.coachdougbrown.com. Objective. - PowerPoint PPT Presentation

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Page 1: Tech Tips from the Trenches

Tech Tips from the Trenches

CBA Small Firm Practice Management SectionFebruary 25, 2014

Facilitated by:Coach Doug Brown

www.coachdougbrown.com 1

Page 2: Tech Tips from the Trenches

ObjectiveShare technology tips to help members run a more

profitable and productive practice. These tips have been gathered from our members and industry experts.

Focus is on the following key areas: Meetings & Collaboration Telephone Document Management Storage Productivity

Disclaimer: Sharing tips & resources. Not recommendations or endorsements.

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Page 3: Tech Tips from the Trenches

Meetings & Collaboration

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Page 4: Tech Tips from the Trenches

Event SchedulingOnline Ticketing & Promotion

Schedule & promote meetingsWebinars, Team Meetings

Communicate with attendeesShow who else is attendingCollect fees (or not)

Options include

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Page 5: Tech Tips from the Trenches

Meeting SchedulingOne to One & Non Events

Free / Busy calendar dataSelf-select times that workAutomatically enter in calendar

Options include:

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Online Meetings

Meet without travelShare ScreensVideo ChatRecording

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Page 7: Tech Tips from the Trenches

Telephone & Fax

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Phone (VOIP)VOIP = Voice over internet Protocol (Internet Phone)

Traditional phoneVideo ConferenceScreen Sharing

Upside:Less expensiveMore flexible

QuestionsFast enough connection / Call Quality?Right equipment? (Phones, routers)

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VOIP Providers

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DistributorsDIY

Page 10: Tech Tips from the Trenches

Phone Front-EndVirtual PBX (Private Branch Exchange)

Front-end to phone system, find you anywhereBig firm feel without big switch

Virtual Receptionist

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Page 11: Tech Tips from the Trenches

Internet FaxingSave money

One less phone line and machine/ suppliesEnables paperless operations

Increase flexibilityGet fax wherever you are (emailed to you)

Look forFree trial (30 days)Price / month (around $10)Page packages (e.g., 300 / month)

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Internet Fax Providerswww.faxcompare.com and www.faxcritics.com

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Page 13: Tech Tips from the Trenches

Document Management

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Page 14: Tech Tips from the Trenches

Storage / CollaborationFeatures

Web storagePermission based sharing (alternative to email)Backup solution

UpsideEasy sharing /accessLow cost

DownsideTerms of ServiceConfidentiality standards?

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Page 15: Tech Tips from the Trenches

Document AssemblyCreating document by combining segments of

text stored separatelyPathagoras / HotDocs Active Words – triggers action based on words you

type

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Page 16: Tech Tips from the Trenches

Scanner ApplicationsDesktop applications

Function specific w/ associated databaseMobile functionalityFast document reading 15-30ppmOCRDrop to document storage solutions

Compatibility with practice management solution?Price range

$400-$500

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Page 17: Tech Tips from the Trenches

Mobile Scanner Applications

Mobile Applications (portable device as scanner) Use for documents, whiteboard sessions

Convert to .pdf w/ cropping interfaceBatchmode for multiple pages

Apps CamScanner.net DocScanner App Genius Scan TurboScan Shoeboxed.com – receipts Worldcard-business card to contact

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Page 18: Tech Tips from the Trenches

PDF Resources Adobe XI Features

Reuse .pdf content. Convert to edit in other formats Edits and notes directly in .pdf files Fillable forms

Benefits Outlook integration (add-in) Highlight emails, convert or add to pdf Integration with outlook

Related Apps PrimoPdf iAnnotate

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Page 19: Tech Tips from the Trenches

PDF FeaturesCreate “Binders” by combining PDF files

The Binder creates Bookmarks named for each file nameCreate e-mail “Portfolios”

Append new e-mails to existing Portfolio Drag and drop individual or selected e-mails, or other

documents, into, or out of the PortfolioCreate document Portfolios (Pro version only)

In Standard, bootstrap an e-mail Portfolio to create a document

Add files to Portfolio in different formats (Word, Excel, etc.)

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Page 20: Tech Tips from the Trenches

BackupAutomatic online backup to the cloudProtects against lost hardware, crashed software

and self-inflicted error

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Page 21: Tech Tips from the Trenches

Increasing Productivity

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Page 22: Tech Tips from the Trenches

Practice Management One integrated solution

Documents Time Billing Tasks

Options include CLIO

Cloud based $49/atty / month $25/support staff

Amicus Attorney Hosted (your PC) $999+ Cloud $34.95 Multiple levels & features

Total Attorneys $20/month (up to 2 users) $40/month (up to 10 users)

Houdini.esq Free for solo (local install)

Watch: Learning curve, support and integration 22

Page 23: Tech Tips from the Trenches

Note Taking / OrganizationBenefits

Paperless notes, in synch across all devicesSearchableTag & organizeRecord voiceTo Do Lists

AppsPenultimate

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Page 24: Tech Tips from the Trenches

Tasks & To DosOrganize / Categorize & Remind’

Outlook tasks functionSpecialized Software

Things (MAC, iOS)Evernote & OneNoteRemember the Milk

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Page 25: Tech Tips from the Trenches

Time Tracking & Billing

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Page 26: Tech Tips from the Trenches

Business Cards to Contacts

Photograph business cards directly to contact list

Capture addresses from emails

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Speech to TextSpeak to Text dictation

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Page 28: Tech Tips from the Trenches

Creativity / ProcessesMind Mapping (for Visual Thinkers)

Visual thinking to create organized display of a plan, project or problem

Central Idea and theme. Intuitive and easy to learnSolve complex problems and get over writers block

Options

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Page 29: Tech Tips from the Trenches

Litigation Case Management

For Litigators, Case Map®, TextMap®, Timemap®Lexis ProductsCaseMap ®, is a Relational Database for all

facts, people, documents, legal issues in a case

All are connected with each otherGreat tool for more substantial cases, and

even for smaller ones

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Page 32: Tech Tips from the Trenches

Trial Presentation SoftwareTrialPad for iPad

Under $100.00 from App StoreSimple to Use, Powerful Capabilities Import Documents etc. directly from DropBoxConnects to projector or TV with adapter

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Sources of InformationLifehacker.com – software recommendations

Lifehacker App DirectoryHiveFive – crowd sourcingLawyerist.com / Law Technology Buyers Guide

www.lawyerist.com/tech and product reviewsLaw Technology News

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TipsTalk to usersUse free trialsAllocate time to work ON your practice

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Discussion

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Shameless PlugJoin us!

Small Firm Practice Management Section

Contact:Douglas Brown, Chair

[email protected]

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